ActionTec GT724WG Safety guide

89028/2-10/6122
1-888-850-5915
Technical Support
Table of Contents
General Information ....................................... 1
System Requirements ..................................... 2
Step 1: Verify Computer Settings ................... 3
Step 2: Router Installation .............................. 6
Step 3: Configuring Your Router ..................... 7
Step 4: Configuring Your Computer ............. 13
Step 5: Configuring Email ........................... 15
Setup and User Guide
For the Actiontec GT724WG Router

89028/2-10/6122
Router Kit Components
Your Actiontec GT724WG router kit should include the following:
• Actiontec GT724WG modem/router
• Power cord
• Two (2) Ethernet cables
• Phone cord
• DSL filters
Powercycling
Before trying any of the troubleshooting solutions listed, powercycle your Actiontec GT724WG router
and your computer.
1. Turn off the Actiontec GT724WG router.
2. Shut down your computer.
3. Wait 60 seconds.
4. Turn on the Actiontec GT724WG router.
5. Wait 1–3 minutes for all lights to stop flashing on the Actiontec GT724WG router.
6. Turn on your computer.
7. Check to see if powercycling resolved your problem.
1-888-850-5915
Technical Support
1
General Information

89028/2-10/6122
1-888-850-5915
Technical Support
2
System Requirements
PC
Hardware Requirements
• Minimum of a Pentium II processor
• Minimum of 64MB RAM
• Ethernet Network Interface Card (NIC)
Note:
In order to connect the Actiontec GT724WGC router to your computer, your
computer must have an Ethernet Network Interface Card (NIC) installed.
Software Requirements
• Windows 2000 and higher
Web Browsers
• Internet Explorer
• Firefox
• Safari
Email Clients
• Microsoft Outlook Express
• Microsoft Outlook
• Thunderbird
Apple
Hardware Requirements
• Minimum of a Mac PowerPC
• Minimum of 64MB RAM
• Ethernet Network Interface Card (NIC)
Note:
In order to connect the Actiontec GT724WG router to your computer, your
computer must have an Ethernet Network Interface Card (NIC) installed.
Software Requirements
• Mac OS
Web Browsers
• Safari
• Internet Explorer
• Firefox
Email Clients
• Mac OS X Mail

89028/2-10/6122
1-888-850-5915
Technical Support
3
Apple Computer Users: Skip to page 5.
All Windows Computers:
1. Select Start, then Control Panel.
Note:
If you do not see Control Panel, select Settings, then Control Panel.
2. Select Network and Internet Connections.
Note:
If you do not see Network and Internet Connections, skip to Step 3.
3. Click Internet Options.
4. Select the Connections tab.
5. Select Never Dial a Connection.
6. Click LAN Settings.
7. Verify all boxes are unchecked and click OK.
8. Click OK.
9. Verify that your computer is set to Obtain an IP Address Automatically (follow the steps for your OS below).
For Windows 7:
1. Select the Start Circle, then in the Start Search field, type Network and Sharing.
2. Select Network and Sharing Center.
3. Select Change adapter settings.
4. Right-click Local Area Connection and click Properties.
5. Highlight (do not uncheck) Internet Protocol TCP/IP Version 4.
6. From the dropdown list, select Properties.
7. Make sure Obtain IP Address Automatically and Obtain DNS Server Addresses Automatically are
selected, and then click OK.
8. Click Close.
Verify Computer Settings

89028/2-10/6122
1-888-850-5915
Technical Support
4
Windows Vista:
1. Select the Start Circle. Then type “Network and Sharing” in the Start Search field.
2. Select Choose Network and Sharing Center.
3. Select View Status next to Local Area Connection.
4. Select Properties.
5. Highlight (do not uncheck) Internet Protocol TCP/IP Version 4.
6. Select Properties.
7. Make certain Obtain IP Address Automatically and Obtain DNS Server Addresses Automatically
are selected, and then click OK.
8. Click Close.
Windows XP:
1. Select Start, then Control Panel.
Note:
If you do not see Control Panel, select Settings, then Control Panel.
2. Select Network and Internet Connections.
Note:
If you do not see Network and Internet Connections, skip to Step 3.
3. Click Network Connections.
4. Right-click Local Area Connection, then select Properties.
5. Highlight (do not uncheck) Internet Protocol TCP/IP.
6. Select Properties.
7. Make certain Obtain IP Address Automatically and Obtain DNS Server Addresses Automatically
are selected, and then click OK.
8. Click Close.
Windows 2000:
1. Select Start, then Settings, and then Control Panel.
2. Select Network and Dialup Connections.
3. Right-click Local Area Connection, then select Properties.
4. Highlight (do not uncheck) Internet Protocol TCP/IP.
5. Select Properties.
6. Make certain Obtain IP Address Automatically and Obtain DNS Server Addresses Automatically
are selected, and then click OK.
7. Click Close.
Verify Computer Settings

Verify Computer Settings
89028/2-10/6122
1-888-850-5915
Technical Support
5
For Apple Computers:
Mac OS X:
1. Select the Apple menu, then select System Preferences.
2. Select Network.
3. On the Show dropdown box, select Built-In Ethernet.
4. On the TCP/IP tab, make sure the Configure IPv4 dropdown menu is set to Using DHCP.
5. Click Close.
6. When asked if you want to apply configuration changes, select Apply.
Mac OS 8/9:
1. Select the Apple menu, then select Control Panels, and select TCP/IP.
2. On the Connect via dropdown menu, select Ethernet.
3. On the Configure dropdown menu, select Using DHCP Server.
4. Click Close.
5. When asked if you want to save changes to the configuration, select Save.

Router Installation
89028/2-10/6122
1-888-850-5915
Technical Support
6
Note:
The Actiontec GT724WG router needs proper ventilation to function. Be sure to set up your router in a
ventilated area and away from any heat sources.
Steps for wiring a single computer
1. Plug the power cord into the power port on the back of the Actiontec GT724WG Router.
2. Plug the other end of the power cord into a power outlet. A power strip with surge protection
is recommended.
3. Plug one end of the supplied phone cord into the gray phone port the back of the
Actiontec GT724WG Router.
4. Plug the other end of the phone cord directly into the phone jack in the wall.
5. Plug one end of the yellow Ethernet cable into the Ethernet Network Interface Card (NIC)
in your computer.
6. Plug the other end of the Ethernet cable into any yellow Ethernet port on the back of the
Actiontec GT724WG router.
Repeat Steps 5 and 6 for additional computers.
The following lights should be lit on the Actiontec GT724WG Router:
• Power light on solid green.
• DSL light on solid green.
• EEthernet light on solid green (may flash somewhat).

Configuring Your Router
89028/2-10/6122
1-888-850-5915
Technical Support
7
Note:
To configure your Actiontec GT724WG router, you will need your welcome letter with your Static IP Address
settings. If you do not have this, please contact Technical Support at 1-888-850-5915.
1. Open an Internet browser (Internet Explorer, Firefox, Safari, etc.). In the address field enter “192.168.0.1”
and press Enter.
2. On the Main Menu, click the Advanced Setup icon at the top of the page.
3. Click the WAN IP Address link to begin.

89028/2-10/6122
1-888-850-5915
Technical Support
8
4. Select Yes on the confirmation screen.
5. Select Specify a Static IP Address under Step 1 (additional information will appear).
6. Verify RFC 1483 Bridged is selected under Step 2.
Configuring Your Router

89028/2-10/6122
1-888-850-5915
Technical Support
9
7. Enter the WAN IP address listed on your welcome letter in the
matching boxes under Step 3 and click the Apply button.
8. On the Main Menu, click the Advanced Setup icon at the top of the page.
9. Click the LAN IP Address link to begin.
If the devices behind your computer
do not need a static IP, please stop
here.
Configuring Your Router

89028/2-10/6122
1-888-850-5915
Technical Support
10
10. Select Yes on the confirmation screen.
11. Enter the LAN IP address and Subnet Mask listed on your welcome letter.
12. Click Apply.
13. You will then see:
Configuring Your Router

89028/2-10/6122
1-888-850-5915
Technical Support
11
14. Click OK (please wait to powercycle your router; you will reboot later).
Note:
When using a Static IP address on your LAN you must also shut off the modem’s DHCP server and NAPT.
15. On the Main Menu, click the Advanced Setup icon at the top of the page.
16. Select DCHP Settings.
17. Turn the DHCP settings off and click Apply.
Configuring Your Router

Configuring Your Router
1-888-850-5915
Technical Support
12
18. Select the Security menu.
19. Select NAT.
20. Turn NAT off and click Apply.

Configuring Your Computer
89028/2-10/6122
1-888-850-5915
Technical Support
13
Once your Actiontec GT724WG router has been configured, you’ll need to configure your computer to test
and make sure your Static IP addresses are working correctly.
Depending upon your operating system, go through the following setup, and then make sure you can browse
the Internet.
For Windows 7:
1. Select Start, and then Control Panel.
2. Select Network and Internet, and then Network and Sharing Center.
3. From the Tasks list on the left, select Change Adapter Settings.
4. Right-click Local Area Connection.
5. From the dropdown list, select Properties.
6. Highlight Internet Protocol Version 4.
7. Select Properties.
8. Select Use the following IP address.
9. Use the information from your welcome letter to complete the configuration fields (IP Address, Subnet
Mask, Default Gateway, DNS).
For Windows Vista:
1. Select the Start Circle. Then type “Network and Sharing” in the Start Search field.
2. Select Choose Network and Sharing Center.
3. Select View Status next to Local Area Connection.
4. Select Properties.
5. Highlight (do not uncheck) Internet Protocol TCP/IP Version 4.
6. Select Properties.
7. Set the computer to Use the Following IP Address.
8. Use the information from your welcome letter to complete the configuration fields
(IP Address, Subnet Mask, Default Gateway, DNS).
For Windows XP:
1. Select Start, then Control Panel.
Note: If you do not see Control Panel, select Settings, then Control Panel.
2. Select Network and Internet Connections.
Note: If you do not see Network and Internet Connections, skip to Step 3.
3. Click Network Connections.
4. Right-click Local Area Connection, then select Properties.
5. Highlight (do not uncheck) Internet Protocol TCP/IP and select Properties.
6. Set the computer to Use the following IP Address.
7. Set the computer to Use the Following IP Address.
8. Use the information from your welcome letter to complete the configuration fields
(IP Address, Subnet Mask, Default Gateway, DNS).

Configuring Your Computer
89028/2-10/6122
1-888-850-5915
Technical Support
14
For Windows 2000:
1. Select Start, then Settings, and then Control Panel.
2. Select Network and Dialup Connections.
3. Right-click Local Area Connection, then select Properties.
4. Highlight (do not uncheck) Internet Protocol TCP/IP.
5. Select Properties.
6. Set the computer to Use the following IP Address.
7. Use the information from your welcome letter to complete the configuration fields (IP Address, Subnet Mask,
Default Gateway, DNS).
Mac OS X:
1. Select the Apple menu, then select System Preferences.
2. Select Network.
3. On the Show dropdown box, select Built-In Ethernet.
4. On the TCP/IP tab,make certain the Configure IPv4 dropdown box is set to Manually.
5. Using the information from your welcome letter, set the following:
• IP Address: One of the LAN Usable IPs
• Subnet Mask: LAN Subnet Mask
• Default Gateway: LAN Default Gateway
• DNS Servers: DNS Primary & Secondary Servers
6. When asked if you want to apply configuration changes, select Apply.
Mac OS 8/9:
1. Select the Apple menu, then select Control Panels, and select TCP/IP.
2. On the Connect via dropdown box, select Ethernet.
3. On the Configure dropdown box, select Manually.
4. Using the information from your welcome letter, set the following:
• IP Address: Any one of the LAN Usable IPs
• Subnet Mask: LAN Subnet Mask
• Router Address: LAN Default Gateway.
• Name Server Addr.: DNS Primary & Secondary Servers
5. Click Close.
6. When asked if you want to save changes to the configuration, select Save.
After configuring your computer, reboot your router by turning it off and then back on. Finally, open a browser and
verify that you can access the Internet. If you cannot, please contact Internet Technical Support at 1-888-850-5915.

Configuring Email
89028/2-10/6122
1-888-850-5915
Technical Support
15
Included with your High-Speed Internet service are 20 free email accounts. To access your
account and activate your free TDS Email, please follow these steps:
1. Enter “business.tds.net” in your Web browser.
2. Select Internet Account Management in the BizCentral box.
3. Log in using the temporary username and password provided on your welcome letter.
4. To activate additional email accounts, select My Mailbox and Add Email Accounts at the
bottom of the page.
Once established, your email accounts can be accessed anywhere with an Internet connection.
Simply visit business.tds.net. Then, click the Check TDS Email box.
If you prefer to use an email client (such as Outlook) to access your email, please visit
www.tdstelecom.com/pop for setup instructions.