Adaptec DuraStor 7220SS User manual

R
Adaptec Storage Manager Pro
for DuraStor
User’s Guide
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ii
Copyright
© 2001-2002 Adaptec, Inc. All rights reserved. No part of this publication may be
reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording or otherwise, without the
prior written consent of Adaptec, Inc., 691 South Milpitas Blvd., Milpitas, CA 95035.
Trademarks
Adaptec and the Adaptec logo are trademarks of Adaptec, Inc., which may be
registered in some jurisdictions. Windows NT and Windows 2000 are trademarks of
Microsoft Corporation in the US and other countries, used under license.
All other trademarks are the property of their respective owners.
Changes
The material in this document is for information only and is subject to change
without notice. While reasonable efforts have been made in the preparation of this
document to assure its accuracy, Adaptec, Inc. assumes no liability resulting from
errors or omissions in this document, or from the use of the information contained
herein.
Adaptec reserves the right to make changes in the product design without
reservation and without notification to its users.
Disclaimer
IF THIS PRODUCT DIRECTS YOU TO COPY MATERIALS, YOU MUST HAVE
PERMISSION FROM THE COPYRIGHT OWNER OF THE MATERIALS TO
AVOID VIOLATING THE LAW WHICH COULD RESULT IN DAMAGES OR
OTHER REMEDIES.
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iii
Adaptec Software License Agreement
PLEASE READ CAREFULLY: THE USE OF THIS SOFTWARE IS SUBJECT TO THE
SOFTWARE LICENSE TERMS OF ADAPTEC, INC. AND OTHER LICENSORS
WHOSE SOFTWARE MAY BE BUNDLED WITH THIS PRODUCT.
BY YOUR USE OF THE SOFTWARE INCLUDED WITH THIS PRODUCT YOU
AGREE TO THE LICENSE TERMS REQUIRED BY THE LICENSOR OF THAT
SOFTWARE, AS SET FORTH DURING THE INSTALLATION PROCESS. IF YOU
DO NOT AGREE TO THE LICENSE TERMS APPLICABLE TO THE SOFTWARE,
YOU MAY RETURN THE ENTIRE UNUSED PRODUCT FOR A FULL REFUND.
In return for acquiring a license to use the Adaptec software (“Software”) and the
related documentation, you agree to the following terms and conditions:
1. License. This Agreement grants you, the Licensee, a license to:
a. Use the Software on a single computer system or on multiple workstations,
systems and servers which incorporate an Adaptec RAID controller and may
be accessed by multiple users from multiple locations. You may make as
many installations of the Software as needed, but must restrict such
installation only to systems, workstations or servers using an Adaptec RAID
controller.
b. Make one copy of the Software in machine readable form solely for back-up
purposes provided you reproduce Adaptec’s copyright notice and any
proprietary legends.
2. Restrictions. You may not distribute copies of the Software to others. You may
not post or otherwise make available the Software, or any portion thereof, in any
form, on the Internet. You may not use the Software in a computer service
business, including in time sharing applications. The Software contains trade
secrets and, in order to protect them, you may not decompile, reverse engineer,
disassemble, or otherwise reduce the Software to a human-perceivable form.
YOU MAY NOT MODIFY, ADAPT, TRANSLATE, RENT, LEASE, LOAN,
RESELL FOR PROFIT, DISTRIBUTE, NETWORK OR CREATE DERIVATIVE
WORKS BASED UPON THE SOFTWARE OR ANY PART THEREOF.
3. Ownership of Software. As Licensee, you own the media upon which the
software is recorded or fixed, but Adaptec and its licensors retain title and
ownership of the Software recorded on the original media and all subsequent
copies of the Software, regardless of the form or media in which or on which the
original and other copies may exist. This license is not a sale of the Software or
any copy.
4. Confidentiality. You agree to maintain the Software in confidence and that you
will not disclose the Software to any third party without the express written
consent of Adaptec. You further agree to take all reasonable precautions to
preclude access of unauthorized persons to the Software.
5. Term. This license is effective until January 1, 2045, unless terminated earlier.
You may terminate the license at any time by destroying the Software (including
the related documentation) together with all copies or modifications in any
form. Adaptec will have the right to terminate our license immediately if you fail
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iv
to comply with any term or condition of this Agreement. Upon any termination,
including termination by you, you must destroy the Software (including the
related documentation), together with all copies or modifications in any form.
6. Special Terms Applicable to Databases. Where a database is included with the
Software, you acknowledge that it is licensed only in connection with the use of
the Software to perform disc creation, and that the database and all data derived
therefrom must be maintained in confidence in accordance with the provisions
of Section 4. This license does not grant you any rights to distribute or disclose
such database or data.
7. Limited Warranty. Adaptec and its Licensor warrant only that the media upon
which the Software is furnished will be free from defects in material or
workmanship under normal use and service for a period of thirty (30) days from
the date of delivery to you. ADAPTEC AND ITS LICENSORS DO NOT AND
CANNOT WARRANT THE PERFORMANCE OR RESULTS YOU MAY
OBTAIN BY USING THE SOFTWARE OR DOCUMENTATION. THE
FOREGOING STATES THE SOLE AND EXCLUSIVE REMEDIES ADAPTEC
AND ITS LICENSORS WILL PROVIDE FOR BREACH OF WARRANTY.
EXCEPT FOR THE FOREGOING LIMITED WARRANTY, ADAPTEC AND ITS
LICENSORS MAKE NO WARRANTIES, EXPRESSED OR IMPLIED,
INCLUDING, BUT NOT LIMITED, AS TO NON-INFRINGEMENT OF THIRD
PARTY RIGHTS, MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. Some states do not allow the exclusion of implied warranties or
limitations on how long an implied warranty may last, so the above limitations
may not apply to you. This warranty gives you specific legal rights and you may
also have other rights which vary from state to state.
8. The entire liability of Adaptec and its licensors, and your exclusive remedy for a
breach of this warranty, shall be:
a. The replacement of any media not meeting the above limited warranty
which is returned to Adaptec; or:
b. If Adaptec or its distributor is unable to deliver replacement media which is
free from defects in materials or workmanship, you may terminate this
Agreement by returning the Software and your money will be refunded.
9. Limitation of Liability. IN NO EVENT WILL ADAPTEC OR ITS LICENSORS BE
LIABLE TO YOU FOR ANY INCIDENTAL, CONSEQUENTIAL OR INDIRECT
DAMAGES, INCLUDING ANY LOST PROFITS, LOST SAVINGS, OR LOSS OF
DATA, EVEN IF ADAPTEC OR A LICENSOR HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY OTHER
PARTY. Some states do not allow the exclusion or limitation of special,
incidental, or consequential damages, so the above limitation or exclusion may
not apply to you.
10. Export. You acknowledge that the laws and regulations of the United States and
other countries may restrict the export and re-export of the Software. You agree
that you will not export or re-export the Software or documentation in any form
in violation of applicable United States and foreign law.
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v
11. Government Restricted Rights. The Software is subject to restricted rights as
follows. If the Software is acquired under the terms of a GSA contract: use,
reproduction or disclosure is subject to the restrictions set forth in the applicable
ADP Schedule contract. If the Software is acquired under the terms of a DoD or
civilian agency contract, use, duplication or disclosure by the Government is
subject to the restrictions of this Agreement in accordance with 48 C.F.R. 12.212
of the Federal Acquisition Regulations and its successors and 49 C.F.R. 227.7202-
1 of the DoD FAR Supplement and its successors.
12. General. You acknowledge that you have read this Agreement, understand it,
and that by using the Software you agree to be bound by its terms and
conditions. You further agree that it is the complete and exclusive statement of
the agreement between Adaptec and you, and supersedes any proposal or prior
agreement, oral or written, and any other communication between Adaptec and
you relating to the subject matter of this Agreement. No additional or any
different terms will be enforceable against Adaptec unless Adaptec gives its
express consent, including an express waiver of the terms of this Agreement, in
writing signed by an officer of Adaptec. You assume full responsibility for the
use of the Software and agree to use the Software legally and responsibly. This
Agreement shall be governed by California law, except as to copyright matters,
which are covered by Federal law. This Agreement is deemed entered into at
Milpitas, California by both parties. Should any provision of this Agreement be
declared unenforceable in any jurisdiction, then such provision shall be deemed
severable from this Agreement and shall not affect the remainder hereof. All
rights in the Software not specifically granted in this Agreement are reserved by
Adaptec.
Should you have any questions concerning this Agreement, you may contact
Adaptec by writing to:
Adaptec, Inc.
Legal Department
691 South Milpitas Boulevard
Milpitas, California 95035
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vii
Contents
1 Getting Started
About This Guide 1-2
Conventions 1-2
Getting Online Help 1-2
Starting Adaptec Storage Manager Pro 1-3
Checking to See If the Service Is Running 1-3
Starting the Service Manually 1-3
Starting Storage Manager Pro On Windows 1-4
Starting Storage Manager Pro on Solaris 1-5
Understanding the Dashboard 1-6
System Commands 1-6
General Commands 1-7
Changing How the Dashboard Looks 1-7
Using System Filters 1-8
Understanding the System Browser 1-9
System Browser Window Parts 1-10
Navigating the System Browser Window 1-11
System Browser Icons 1-12
Changing How the System Browser Looks 1-14
Uninstalling Storage Manager Pro On Windows 1-14
Uninstalling Storage Manager Pro On Solaris 1-14
2 Creating an Array
Creating an Array Using the Wizard 2-2
Creating a Custom Array 2-5
Understanding the Selected Disk Drive Icons 2-9
Viewing and Setting the Default Array Creation
Properties 2-10
Stripe Size 2-11
Making the Array Available for Use 2-12
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Adaptec Storage Manager Pro for DuraStor User’s Guide
3 Managing Arrays
Replacing a Failed Disk Drive in an Array 3-1
Viewing Array Capacity 3-2
Expanding Array Capacity 3-3
Changing Array Settings or Properties 3-4
Changing the Array Name 3-5
Changing the Array LUN 3-6
Locking the Write-Back Cache Setting 3-6
Changing Dedicated Spare Disk Drives 3-7
Deleting an Array 3-8
Viewing Array Properties 3-9
4 Managing Controllers on Remote Systems
Understanding Remote Access 4-2
Setting Up Remote Access for the First Time 4-4
Setting Up Remote Access from the Directory
Manager 4-4
Setting Up Remote Access from a Member of the
Management Set 4-6
Adding a System to an Existing Management Set 4-7
Accessing Remote Systems 4-9
Checking Which System Is the Directory Manager 4-9
Moving a System from One Management Set to
Another 4-10
Moving the Directory Manager to Another System 4-11
Removing a System from a Management Set 4-11
5 Managing Storage Manager Pro Users
Understanding User Accounts 5-1
Adding User Accounts 5-2
Creating Accounts on Remote Systems 5-4
Changing User Accounts 5-5
Deleting User Accounts 5-6
Changing Your Password 5-7
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Contents
6 Monitoring System Status
Monitoring Events 6-1
Viewing Events 6-2
Deleting Events 6-4
Viewing Task Progress 6-4
Terminating a Task 6-6
Understanding the Details Pane Status Column 6-7
Setting Up Event Notification 6-7
Defining and Modifying Notification E-mail
Settings 6-8
Adding Notification Recipients 6-9
Changing Recipient Properties 6-10
Deleting Notification Recipients 6-12
Sending a Test E-mail Notification 6-12
7 Managing Spares
Understanding How Spares and Failover Work 7-1
Managing Spares Assigned to an Array 7-2
Adding a Spare to an Array 7-2
Removing a Spare from an Array 7-4
Managing the Spare Pool 7-4
Adding a Disk Drive to the Spare Pool 7-5
Removing a Disk Drive from the Spare Pool 7-6
Enabling Dynamic Spares 7-6
Viewing Spare Assignments and Status 7-7
Spare Management Guidelines 7-8
8 Managing Disk Drives and Partitions
Understanding Disk Drives 8-1
Replacing Disk Drives 8-2
Blinking a Disk Drive 8-2
Clearing Metadata from a Disk Drive 8-2
Viewing Disk Drive Properties 8-3
Understanding Partitions 8-4
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Adaptec Storage Manager Pro for DuraStor User’s Guide
Viewing Partition Properties 8-4
9 Managing Controllers
Rescanning a Controller 9-2
Shutting Down a Controller 9-2
Rebooting a Controller 9-3
Restoring Controller Defaults 9-3
Pausing and Resuming I/O 9-4
Viewing Controller Properties 9-4
Monitoring Battery Life 9-6
Enabling and Disabling the Battery Alarm 9-6
Resetting the Battery Age 9-7
Disabling and Enabling the Battery Life Monitor 9-8
Disabling the Controller’s Audible Alarm 9-9
Locking the Cache Setting 9-10
Synchronizing Dates and Times 9-10
Managing Active-Active Controllers 9-11
Changing the Preferred Controller 9-12
Reactivating the Other Controller 9-13
Shutting Down the Other Controller 9-13
Shutting Down Both Controllers 9-13
Rebooting the Other Controller 9-14
Rebooting Both Controllers 9-14
Rescanning for Controllers 9-15
Viewing Device and Host Channel Properties 9-15
10 Managing Storage Enclosures
Viewing Storage Enclosure Status 10-1
Turning Off the Audible Alarm 10-2
Preparing Slots 10-3
Activating Slots 10-4
Identifying Slots 10-4
Viewing Storage Enclosure Properties 10-5
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Contents
11 Troubleshooting
Problems Installing and Starting Storage Manager Pro 11-1
Resolving Problems Shown by the Status Indicators 11-2
Using the Diagnose Button 11-2
Managing Controllers on Remote Systems 11-4
A General Storage Concepts
Devices A-1
Controllers A-2
Storage Systems A-2
Active-Active Configuration A-2
Stand-Alone Configuration A-2
Channels A-3
Disk Drives A-3
Free Space A-3
Partitions A-4
Redundancy A-5
Arrays A-5
Array Types A-7
Volume Set A-9
Stripe Set (RAID 0) A-10
Mirror Set (RAID 1) A-12
RAID 3 Set A-13
RAID 4 Set A-14
RAID 5 Set A-15
Stripe Set of Mirror Sets (RAID 0/1) A-17
Stripe Set of RAID 5 Sets (RAID 0/5) A-18
B Choosing Your Array Type
If You Are New to Arrays B-2
If You Have Experience with Arrays B-2
Storage Manager Pro Array Types B-2
Array Selection Examples B-4
Array Decision Chart B-6
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Adaptec Storage Manager Pro for DuraStor User’s Guide
Understanding the Array Selection Criteria B-7
Comparing the Selection Criteria B-9
Glossary
Index
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1
Getting Started
In This Chapter
Adaptec Storage ManagerTM Pro for DuraStor is a storage
management software application that manages the storage
devices connected to your Adaptec DuraStor external RAID
controller(s). You can create and reconfigure arrays, manage spares,
monitor the status of your storage devices, and more.
You can access newly created arrays immediately after creating
them.
Storage Manager Pro also allows you to perform all these functions
for all systems on your network that are running Storage Manager
Pro. This gives you the power you need to manage all your storage
devices from a single location.
Storage Manager Pro runs under Windows NT®, Windows®2000,
and Solaris 8.
About This Guide 1-2
Starting Adaptec Storage Manager Pro 1-3
Understanding the Dashboard 1-6
Understanding the System Browser 1-9
Uninstalling Storage Manager Pro On Windows 1-14
Uninstalling Storage Manager Pro On Solaris 1-14
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Adaptec Storage Manager Pro for DuraStor User’s Guide
About This Guide
This User’s Guide describes the features available in Storage
Manager Pro and how to use them. It assumes that you are familiar
with the basic functions of your operating system such as using
your mouse to select information, using menus, and scrolling. If
you are not familiar with these functions, refer to your operating
system’s documentation.
This User’s Guide also assumes that you are familiar with basic
network administration terminology and tasks and that you have
some knowledge of Redundant Array of Independent Disks
(RAID).
Conventions
This User’s Guide uses several typographical conventions to help
explain how to use Storage Manager Pro.
Getting Online Help
Online Help is available at any time from the Help menu. You can
also press F1 or click Help in a dialog box to display Online Help
specific to where you are.
Convention Description
Bold Words in bold indicate items to select such as menu
items or command buttons.
Sans serif Words in a sans serif font indicate file names and
path names.
Courier Words in the Courier font indicate commands or
text you type exactly as shown.
Notes give you important information that may
affect how you decide to set up your system.
Cautions warn you about actions that may
permanently delete data or cause damage to your
system.
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1-3
Getting Started
Starting Adaptec Storage Manager Pro
For information about installing Storage Manager Pro, refer to the
DuraStor Installation and User’s Guide for your controller.
When you install Storage Manager Pro, the Adaptec Storage
Manager Pro service (ASMProServer) starts automatically and
starts each time you boot your system. This service must be
running for Storage Manager Pro to permit remote access to the
system, for notification and event logging, and for the user
interface to work.
Checking to See If the Service Is Running
If you ever start the Storage Manager Pro user interface and receive
an error message (cannot connect to local server), check that the
service is running.
■Windows NT/2000—Click Start, point to Settings, click Control
Panel, double-click Services.
■Windows 2000 Server and Advanced Server—Click Start, point
to Settings, click Control Panel, double-click Administrative
Tool s , double-click Services.
The ASMProServer should be listed as Started and you should
see the Storage Manager Pro icon on your screen.
The service will be shut down automatically when you uninstall
Storage Manager Pro or during normal shutdown.
Starting the Service Manually
If the Storage Manager Pro service is not running, start it manually:
■Windows NT—Click Start, point to Settings, click Control
Panel, and double-click Services. Select ASMProServer, and
click Start.
■Windows 2000—Press Ctrl+Alt+Delete to open the Windows
Security dialog box. Click Ta s k M a n ag e r, then click the
Processes tab. From the File menu, select New Task (Run...).
Type or browse for the path to ASMProServer.exe and click OK.
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Adaptec Storage Manager Pro for DuraStor User’s Guide
■Solaris 8—Type:
/opt/StorageManagerPro/ASMProServer.sh start
The command is case-sensitive.
Starting Storage Manager Pro On Windows
You start Adaptec Storage Manager Pro from the Start menu, just
like other Windows applications.
If you want to display Storage Manager Pro in a language other
than English, you must click Start, point to Settings, click Control
Panel, double-click Regional Settings, and select the language you
want.
To start Storage Manager Pro on Windows:
1Click Start, point to Programs, point to Adaptec Storage
Manager Pro, and select Adaptec Storage Manager Pro.
The Adaptec Storage Manager Pro Login dialog box appears.
2Type your Login Name.
If this is the first time you are logging in, type administrator
to use the default user account that comes with Storage Manager
Pro. Login names are not case sensitive.
3Type your Password.
Use the password you created during installation. Remember
that passwords are case sensitive.
4Click Login.
If this is the first time you are logging in or you are working
locally, the System Browser window appears with the
Dashboard behind it. From the System Browser window, you
can access the array creation and related functions.
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1-5
Getting Started
If you have already set up remote access to other systems, only
the Storage Manager Pro Dashboard appears. From the
Dashboard, you can access all of the Storage Manager Pro
functions. Click Open System to access the System Browser for
the selected system. See Understanding the Dashboard on page 1-6.
Most steps in this User’s Guide start from the System Browser
window.
Starting Storage Manager Pro on Solaris
To start Storage Manager Pro on Solaris:
1Change directories to where you installed Storage Manager Pro.
2Type the following:
./ASMPro
The command is case-sensitive.
The Adaptec Storage Manager Pro Login dialog box appears.
3Continue with Step 2 on page 1-4.
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Adaptec Storage Manager Pro for DuraStor User’s Guide
Understanding the Dashboard
The Dashboard appears when you start Storage Manager Pro. If
you are working locally only, the Storage Manager Pro Dashboard
is behind the System Browser window.
If you have already set up remote access to other systems, only the
Storage Manager Pro Dashboard appears when you start Storage
Manager Pro.
The Dashboard allows you access to all of the Storage Manager Pro
functions from the Command Buttons pane. This area is divided
into two sections, System Commands and General Commands.
System Commands
These commands are applicable only to the selected system:
■Open System (System Browser)—Allows you to create and
reconfigure arrays, and manage disk drives, spares, controllers,
and enclosures. See Understanding the System Browser on page 1-9 .
■Event Browser—Allows you to view Storage Manager Pro
events for the selected system. See Viewing Events on page 6-2.
System Filter
box
Icon showing
directory
manager
Icon showing
member of
management
set
Command Buttons pane
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1-7
Getting Started
■User Administration—Allows you to set up Storage Manager
Pro login names and passwords. See Chapter 5, Managing
Storage Manager Pro Users.
General Commands
These commands apply to Storage Manager Pro, rather than to a
specific system:
■Event Notification—Allows you to set up e-mail and e-mail
pager notification so you can be informed about specified
events, such as failovers, that may occur on your DuraStor
external RAID controller. See Setting Up Event Notification on
page 6-7.
■Remote Configuration—Allows you to set up remote access to
other systems running Storage Manager Pro that are on your
network. See Chapter 4, Managing Controllers on Remote Systems.
Changing How the Dashboard Looks
You can control how the Dashboard looks by selecting these
options from the View menu:
■Normal View—This is the default view. View the icons or the
details for all systems in the management set. The Normal view
is shown in the figure on page 1-10.
■OS View—This option shows a tab for each operating system
used by your systems. View all the systems using a specific OS
by selecting the appropriate tab.
■Status View—This option shows a tab for each status: OK,
Warning, and Critical. View systems by status by selecting the
appropriate tab.
■Detail View—This option shows details, rather than icons, for
each system. The details include: System Name, OS Type, OS
Version, IP Address, and whether the system is the Directory
Manager.
■Sort By—View systems sorted by Local System, Directory
Manager, System Name, IP Address, or System Status. This item
is not available on the View menu when you are in the Detail
view. From the Detail view, you can click on the table headers to
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Adaptec Storage Manager Pro for DuraStor User’s Guide
sort system by status, directory manager, IP address, system
name, OS type, and OS version.
■Toolbar—This option replaces the Command Buttons pane with
a toolbar, giving you more room to see systems or details. The
toolbar can be viewed with icons only or with icons and text.
■Large Icon—This option lets you view larger versions of the
icons. This is selected by default. To view the smaller icons, clear
the check box for this option.
■Refresh—View an updated representation of your selection. This
is useful, for example, when you have taken a system down for
repair, then brought it back up.
Using System Filters
You can use a filter to control which system you view. You can
select a system by name or by IP Address.
You can also select a group of systems to view by using the
following wildcard operators:
■* is a string wildcard that matches 0 or more characters in the
query.
■? is a single-character wildcard that matches any single character
in the query.
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1-9
Getting Started
You can position wildcard operators at the beginning, middle, or
end of a query word and you can combine them within a word; for
example, ?yst*.
Understanding the System Browser
When you start Storage Manager Pro, the System Browser window
appears automatically only if you are working locally.
If you have already set up remote access to other systems, only the
Storage Manager Pro Dashboard appears when you start Storage
Manager Pro. You must select a system and click Open System or
double-click a system icon to display the System Browser window.
The System Browser is where you perform most of your storage
management functions. From the System Browser you can:
■Create and reconfigure arrays. See Chapter 2, Creating an Array
and Chapter 3, Managing Arrays.
■Monitor task progress and controller events. See Chapter 6,
Monitoring System Status.
■Add and remove spares. See Chapter 7, Managing Spares.
■Rescan controllers. See Chapter 9, Managing Controllers.
■Turn off alarms and check enclosure status. See Chapter 10,
Managing Storage Enclosures.
Type Return
jo? Systems with 3-letter names beginning with
“jo,”such as joe, jon, etc.
jo* All systems beginning with the letters “jo,”such
as joe, john, jones
162.1?9.222.111 Systems with any single character in the place of
the question mark, such as 162.109.222.111,
162.119.222.111, 162.129.222.111, and so on.
162.* All systems with the address prefix 162
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