ADJ ENTOUR ICE User manual

ENTOUR ICE
user manual

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©2019ADJ PRODUCTS LLC all rights reserved. Information, specifications, diagrams, images, and instructions herein are
subject to change without notice. ADJ logo and identifying product names and numbers herein are trademarks of ADJ
PRODUCTS LLC. Copyright protection claimed includes all forms and matters of copyrightable materials and information
now allowed by statutory or judicial law or hereinafter granted. Product names used in this document may be trademarks or
registered trademarks of their respective companies and are hereby acknowledged. All non-ADJ brands and product names
are trademarks or registered trademarks of their respective companies.
ADJ PRODUCTS LLC and all affiliated companies hereby disclaim any and all liabilities for property, equipment, building,
and electrical damages, injuries to any persons, and direct or indirect economic loss associated with the use or reliance of
any information contained within this document, and/or as a result of the improper, unsafe, insufficient and negligent
assembly, installation, rigging, and operation of this product.
ADJ PRODUCTS LLC USA
6122 S. Eastern Ave. Los Angeles, CA 90040
323-582-2650 |Fax [phone] |www.adj.com | [e-mail]
ADJ SUPPLY Europe B.V
Junostraat 26468 EW Kerkrade, The Netherlands
[phone] | Fax [phone] |www.adj.eu |[e-mail]
ADJ PRODUCTS GROUP Mexico
AV Santa Ana 30 Parque Industrial Lerma, Lerma, Mexico 52000
[phone] | [email protected]
FCC STATEMENT
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may
not cause harmful interference, and (2) this device must accept any interference received, including interference that may
cause undesired operation.
FCC RADIO FREQUENCY INTERFERENCE WARNINGS & INSTRUCTIONS
This product has been tested and found to comply with the limits as per Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential installation. This device uses and can radiate
radio frequency energy and, if not installed and used in accordance with the included instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this device does cause harmful interference to radio or television reception, which can be determined by turning
the device off and on, the user is encouraged to try to correct the interference by one or more of the following methods:
•Reorient or relocate the device.
•Increase the separation between the device and the receiver.
•Connect the device to an electrical outlet on a circuit different from which the radio receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
Energy Saving Matters (EuP 2009/125/EC)
Saving electric energy is a key to help protecting the environment. Please turn off all electrical products when they are not in
use. To avoid power consumption in idle mode, disconnect all electrical equipment from power when not in use. Thank you!
Document Version: An updated version of this document may be available online. Please check www.adj.com for the latest
revision/update of this document before beginning installation and use.
Date
Document Version
Notes
2/19/19
1
Initial release.
3/29/19
1.1
Added fog conduction hose as an included accessory.

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CONTENTS
General Information
4
Limited Warranty (USA Only)
5
Safety Guidelines
6
Overview
9
DMX Setup
10
Set Up Instructions
12
System Menu
13
Operation
14
DMX Channels / Values / Functions
15
Maintenance Guidelines and Cleaning
18
Troubleshooting and Frequently Asked Questions
21
Technical Specifications and Optional Accessories
22
Dimensions
23

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GENERAL INFORMATION
INTRODUCTION
Please read and understand all instructions in this manual carefully and thoroughly before attempting to
operate these products. These instructions contain important safety and use information.
This product is intended to be used by professionally trained personnel only and is not suitable for
private use
UNPACKING
The products in this kit have been thoroughly tested and have been shipped in perfect operating condition.
Carefully check the shipping carton for damage that may have occurred during shipping. If the carton appears
to be damaged, carefully inspect each unit included for damage and be sure all accessories necessary to
operate the units have arrived intact. In the event damage has been found or parts are missing, please
contact our customer support team for further instructions. Please do not return this kit to your dealer without
first contacting customer support at the number listed below. Please do not discard the shipping carton in the
trash. Please recycle whenever possible.
WARRANTY RETURNS
All returned service items whether under warranty or not, must be freight pre-paid and accompany a return
authorization (R.A.) number. The R.A. number must be clearly written on the outside of the return package. A
brief description of the problem as well as the R.A. number must also be written down on a piece of paper
and included in the shipping container. If the unit is under warranty, you must provide a copy of your proof of
purchase invoice. Items returned without a R.A. number clearly marked on the outside of the package will be
refused and returned at customer’s expense. You may obtain a R.A. number by contacting customer support.
CUSTOMER SUPPORT
Contact ADJ Service for any product related service and support needs.
Please visit forums.adj.com with questions, comments or suggestions.
ADJ SERVICE USA -Monday -Friday 8:00am to 4:30pm PST
800-322-6337 | Fax [phone] | [email protected]
ADJ SERVICE EUROPE -Monday -Friday 08:30 to 17:00 CET
[phone] | Fax [phone] | [email protected]
REPLACEMENT PARTS please visit parts.adj.com

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LIMITED WARRANTY (USA ONLY)
A. ADJ Products, LLC hereby warrants, to the original purchaser, ADJ Products, LLC products to be free of
manufacturing defects in material and workmanship for a prescribed period from the date of purchase (see
specific warranty period on reverse). This warranty shall be valid only if the product is purchased within the United
States of America, including possessions and territories. It is the owner’s responsibility to establish the date and
place of purchase by acceptable evidence, at the time service is sought.
B. For warranty service, you must obtain a Return Authorization number (RA#) before sending back the
product-please contact ADJ Products, LLC Service Department at 800-322-6337. Send the product only to
the ADJ Products, LLC factory. All shipping charges must be pre-paid. If the requested repairs or service
(including parts replacement) are within the terms of this warranty, ADJ Products, LLC will pay return shipping
charges only to a designated point within the United States. If the entire instrument is sent, it must be shipped in
its original package. No accessories should be shipped with the product. If any accessories are shipped with the
product, ADJ Products, LLC shall have no liability whatsoever for loss of or damage to any such accessories, or
for the safe return thereof.
C. This warranty is void of the serial number has been altered or removed; if the product is modified in any manner
which ADJ Products, LLC concludes, after inspection, affects the reliability of the product, if the product has been
repaired or service by anyone other than ADJ Products, LLC factory unless prior written authorization was issued
to purchaser by ADJ Products, LLC; if the product is damaged because not properly maintained as set forth in the
instruction manual.
D. This is not a service contact, and this warranty does not include maintenance, cleaning or periodic check up.
During the period specified above, ADJ Products, LLC will replace defective parts at its expense with new or
refurbished parts, and will absorb all expenses for warrant service and repair labor by reason of defects in material
or workmanship. The sole responsibility of ADJ Products, LLC under this warranty shall be limited to the repair of
the product, or replacement thereof, including parts, at the sole discretion of ADJ Products, LLC. All products
covered by this warranty were manufactured after August 15, 2012, and bear identifying marks to that effect.
E. ADJ Products, LLC reserves the right to make changes in design and/or improvements upon its products without
any obligation to include these changes in any products theretofore manufactured.
F. No warranty, whether expressed or implied, is given or made with respect to any accessory supplied with products
described above. Except to the extent prohibited by applicable law, all implied warranties made by ADJ Products,
LLC in connection with this product, including warranties of merchantability or fitness, are limited in duration to the
warranty period set forth above. And no warranties, whether expressed or implied, including warranties of
merchantability or fitness, shall apply to this product after said period has expired. The consumer’s and/or Dealer’s
sole remedy shall be such repair or replacement as is expressly provided above; and under no circumstances shall
ADJ Products, LLC be liable for any loss or damage, direct or consequential, arising out of the use of, or inability
to use, this product.
G. This warranty is the only written warranty applicable to ADJ Products, LLC Products and supersedes all prior
warranties and written descriptions of warranty terms and conditions heretofore published.
LIMITED WARRANTY PERIODS
•Entour Ice = 2 year(730 days) Limited Warranty
•Non L.E.D. Lighting Products = 1 year (365 days) Limited Warranty (Such as: Special Effect Lighting,
Intelligent Lighting, UV lighting, Strobes, various Fog Machines, Bubble Machines, Mirror Balls, Par Cans,
Trussing, Lighting Stands etc. excluding LED and lamps)
•Laser Products = 1 Year (365 Days) Limited Warranty (excludeslaserdiodeswhichhave6monthlimited warranty)
•L.E.D. Products = 2 year (730 days) Limited Warranty (excludingbatterieswhichhavea180daylimited warranty)
Note: 2Year Warranty only applies to purchases within the United States.
•StarTec Series = 1 Year Limited Warranty (excluding batteries which have a180 day limited warranty)
•ADJ DMX Controllers = 2 Year (730 Days) Limited W arranty