ADK SECURITY ADK-16300 Service manual
ADK-16300 Administrator guide
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ADK-16300
PURE IP PBX
Administratorguide V1.0
Version 13.1.0.13
ADK SECURITY Co., Ltd.
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Table of Contents
1. Introduction .............................................. 5
1.1Overview ................................................................................................ 5
1.2 Product Features .................................................................................... 5
1.3 Product Appearance................................................................................ 6
1.4 Scenario of Application............................................................................ 8
2. Installation Guide...................................... 9
2.1InstallationNotice..................................................................................... 9
2.2InstallationProcedure ............................................................................... 9
2.2.1 Connect Drawing........................................................................... 9
3. WEB Interface Configuration .................. 10
3.1 Access ADK-16300 unit ......................................................................... 10
3.2 Parameters Configuration...................................................................... 11
3.3 System Information .............................................................................. 12
3.3.1 System Information..................................................................... 12
3.3.2 Extensions Status........................................................................ 13
3.3.3 Trunk Status............................................................................... 13
3.4 Network Configuration .......................................................................... 14
3.4.1 LAN Configuration ....................................................................... 14
3.4.2 VLAN Configuration ..................................................................... 16
3.4.3 ARPConfiguration ........................................................................ 18
3.4.4 VPN Configuration ....................................................................... 19
3.4.5 DDNS Server............................................................................... 19
3.4.6 Static Route................................................................................ 20
3.4.7DHCP Server................................................................................ 22
3.5 Trunks................................................................................................. 23
3.5.1 Physical Trunks(PSTN and GSM Trunks)........................................ 23
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3.5.2 IP Trunk (Peer to Peer Mode)....................................................... 26
3.5.3 VoIP Trunk ................................................................................. 27
3.6 PBX Basic............................................................................................. 30
3.6.1 Extensions.................................................................................. 30
3.6.2 Feature Codes............................................................................. 39
3.6.3 Speed dial .................................................................................. 41
3.6.4 Outbound Routes ........................................................................ 42
3.6.5Parking Lot .................................................................................. 46
3.6.6Time Groups................................................................................ 47
3.6.7General Preferences ..................................................................... 49
3.7 PBX Inbound Call Control ...................................................................... 51
3.7.1 Inbound Routes .......................................................................... 51
3.7.2 Blacklist...................................................................................... 56
3.7.3 IVR ............................................................................................ 56
3.7.4Queue......................................................................................... 58
3.7.5Ring Groups................................................................................. 63
3.7.6Conferences................................................................................. 65
3.7.7 Callback ..................................................................................... 66
3.8 PBX Advanced Settings ......................................................................... 68
3.8.1 SIP settings ................................................................................ 68
3.8.2 IAX Setting ................................................................................. 73
3.8.3PIN Sets ...................................................................................... 75
3.8.4PIN Users .................................................................................... 76
3.8.5DISA ........................................................................................... 77
3.8.6Paging and Intercom .................................................................... 79
3.9 Voice Management ............................................................................... 80
3.9.1 System Recordings...................................................................... 80
3.9.2Music on Hold .............................................................................. 81
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3.9.3Voicemail Settings ........................................................................ 83
3.9.4 System Prompts Settings ............................................................. 84
3.10 System Preferences ............................................................................ 85
3.10.1 Firewall Rules............................................................................ 85
3.10.2 Firmware update ....................................................................... 86
3.10.3 Data Backup ............................................................................. 87
3.10.4 Data Restore............................................................................. 87
3.10.5Password................................................................................... 88
3.10.6 Time & Date ............................................................................. 88
3.10.7 Reset ....................................................................................... 89
3.10.8Reboot ...................................................................................... 90
3.11 Phone Provisioning.............................................................................. 90
3.11.1 General Settings........................................................................ 90
3.11.2 Phones ..................................................................................... 91
3.12 Reports.............................................................................................. 93
3.12.1 CDR Report............................................................................... 93
3.12.2 System Logs ............................................................................. 94
3.12.3FirewallLogs............................................................................... 94
3.12.4TraceLogs.................................................................................. 95
3.13 System tools ...................................................................................... 96
3.13.1 SMTP Parameter ....................................................................... 96
3.13.2 Ping ......................................................................................... 97
3.13.3 Tracert ..................................................................................... 97
3.13.4 Packet Capture.......................................................................... 98
3.13.5 Text to Wav .............................................................................. 99
3.13.6 Certificates ............................................................................... 99
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1. Introduction
1.1Overview
ADK-16300—IPPBX for Small Business/Home Office
ADK-16300 is a standalone embedded hybrid PBX for small businesses and
remotebranch offices of larger organizations. It isdesigned to bring enterprise-
grade Unified Communications andSecurity Protection in an easy-to-manage
fashion.
1.2 Product Features
● Alert
● Firewalls
● Blacklist
● HTTPS
● Call Back
● Integrated built-in packet capture
tools
● Call Detail Records(CDR)
● Interactive Voice Response (IVR)
● Call Forward,Call Parking
● Intercom/Zone Prompt
● Call Pickup
● Music On Hold
● Call Recording
● Open VPN
● Call Routing
● Paging/Intercom
● Call transfer
● Phone Provisioning
● Call Waiting
● PIN Users
● Caller ID
● QoS
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● Conference
● Queue
● DDNS
● Ring Group
● Define Office Time
● Speed Dial
● Direct Inward System Access
(DISA)
● Spy functions
● Distinctive Ringtone
● Static Route
● Do Not Disturb(DND)
● VLAN
● External Storage
● Voicemail
●T.30,T.38 Faxes
1.3 Product Appearance
The appearance of ADK-16300 shows as follow
Figure 1-3-1 Front view of ADK-16300
Table 1-3-1Description of Front view
Index
Indicators
Description
1
RUN
On: Starting
Off: Abnormal
Blinking every0.5s: Normal status
2
POWER
On: Power on
Off: Power off
3
WAN,LAN
GreenLED: indicates the Internet interface is in
Link.Yellow LED: ON isindicates 100MBps Ethernet port.
4
1,2,3,4,5,6,
7,8,9,10,11,
12,13,14,15,
16
Red LED stands for FXO port
Orange LED indicates presence of a BRI port.
Green LED stands for FXS port
Red LED blinks: FXO port isn’t connected to PSTN line.
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Alternately blinks Red and Green: FXO port has an
incoming call.
Alternately blinks Red and Green fast: FXO port is in a
call.
Alternately blinks Green and Red: FXS port is ringing.
Alternately blinks Green and Red fast: FXS port is in a
call.
Figure 1-3-2Rear view of ADK-16300
Table 1-3-2Description of Rear view
Index
Interface
Description
1
RST
Reset button to restore default IP and password
or restore factory setting.
Hold RST button 8 seconds, RUN LED being ON
during this time
2
Power
Connector
Power connector ofDC power. Input: DC12V 3A
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1.4 Scenario of Application
Application 1
Figure 1-4-1
Application 2
Figure 1-4-2
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2. Installation Guide
2.1InstallationNotice
ADK-16300 adapts 12VDC Power adapter, make sure AC power
supplygrounded well to ensure the reliability and stability;
Notes:incorrect power connection may damage power adapter and device.
ADK-16300 provides standard RJ45 with 10Mbps or 100Mbps interfaces.
2.2InstallationProcedure
2.2.1 Connect Drawing
Figure 2-2-1 Connect Drawing
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3. WEB Interface Configuration
ADK-16300 IP PBX has the same web interface. This charpter describes web
configuration of ADK-16300. The ADK-16300 contains an embedded web
server to set parameters by using the HTTP protocol. We are strongly
r e c o m m e n d
to access device with Google Chrome or Firefox Browser.
3.1 Access ADK-16300 unit
Enter IP address of ADK-16300 in IE/Google Chrome/Firefox Browser.The
default IP of LAN port is 192.168.6.200. and the GUI shows as below:
In this example, the IP address is 192.168.6.91
Figure 3-1-1 WEB login interface
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Enter username and password and then click “Login” in configuration
interface. The default username and password are “admin/admin”. It is
strongly recommended, change the default password to a new password
for system security .
3.2 Parameters Configuration
ADK-16300 WEB configuration interface consists of the navigation tree and
the detail configuration interfaces.
Figure 3-2-1 WEB introduction
Go through navigation tree, user can check, view, modify, and set the device
configuration on the right of configuration interface.
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3.3 System Information
System information interface shows the basic information of status
information, mobile information and SIP information.
3.3.1 System Information
Figure 3-3-1 system Information
Table 3.3-1System Information
Parameters
Description
MAC Address
Displays the current MAC of the gateway, for example: 70-B3-
D5-1B-3D-02
Network
Current IP address and subnet mask of gateway
DNS Server
Displays DNS server IP address in the same network with the
gateway
System Up
Time
Shows the time period of the device running. For
example,:1h: 20m : 24s
Traffic
Statistics
Calculates the net flow, including the total bytes of message
received and sent。
Version info
Shows the current firmware version
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3.3.2 Extensions Status
Figure 3.3-2 Extensions Status
3.3.3 Trunk Status
Figure 3-3-3Trunk Stratus
Trunk Status Description:
VoIP Trunk:
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Status
Rejected: Trunk registration failed.
Registered: Successful registration, trunk is ready for use.
Request Send: Registering.
Waiting: Waiting for authentication.
Service Provider:
Status
OK: Successful registration, trunk is ready for use.
Unreachable: The trunk is unreachable.
Failed: Trunk registration failed.
FXO Trunk:
Status
Idle: The port is idle.
Busy: The port is in use.
Unavailable: The port hasn’t connected to the PSTN line.
More detail message, please refer to the LED indication of front panel.
Table 3-3-3 Trunk Status
Parameters
Description
Status
Shows the registration status of Trunk channel, including
registered and unregistered.
Trunk Type
Trunk mode will allow IP phone or IPPBX to register or trunk
mode to register to provider
Name
It describes this VoIP channel for the ease of identification.
Its value is character string
SIP/IAX
Choose the type of this trunk, SIP or IAX
Transfer
Protocol
This will be the transport method used by the trunk.
The options are UDP (default) or TCP or TLS.
User Name
The number for this VoIP channel
Hostname/IP
Address
Hostname or IP Address of this VoIP channel
3.4 Network Configuration
3.4.1 LAN Configuration
Figure 3-4-1 LAN Configuration
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Table 3-4-1 Description of Local network
Parameter
Description
Dynamic (DHCP)
Enable the device obtain IP Address automatically
Static IP Address
Configure the "IP Address", "Subnet Mask" and
"Default Gateway" by manual
Hostname
Set the host name for ADK-16300
IP Address
Set the IP Address for ADK-16300, It is
recommended to configure a static IP address for
ADK-16300
Subnet Mask
Set the subnet mask for ADK-16300
Gateway
Set the gateway for ADK-16300
IP Address 2
Set the second IP Address for ADK-16300
Subnet Mask2
Set the second subnet mask for ADK-16300
MTU
Message transmit unit, default is 1500
Dynamic DNS Address
Obtain DNS Server Address Automatically
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Static DNS Address
Obtain Primary DNS Server by manual
Primary DNS Server
Set the primary DNSServer for ADK-16300.
Secondary DNS Server
Set the Secondary DNSServer for ADK-16300.
Figure 3-4-1-2WAN Configuration
3.4.2 VLAN Configuration
A VLAN (Virtual LAN) is a logical local area network (or LAN) that extends
beyond a single traditional LAN to a group of LAN segments, given specific
configurations.
Note: ADK-16300 is not the VLAN server, a 3-layer switch is still needed,
please configure the VLAN information there first, then input the details in
ADK-16300, so that the packages via ADK-16300 will be added the VLAN label
before sending to that switch.
Figure 3-4-2 VLAN Configuration
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Table 3-4-2 Description of VLAN Configuration
Parameter
Description
NO.1
Click the NO.1 you can edit the first VLAN over LAN
IP Address
Set the IP Address for ADK-16300 VLAN over LAN.
Subnet Mask
Set the Subnet Mask for ADK-16300 VLAN over LAN.
Gateway
Set the Default Gateway for ADK-16300 VLAN over LAN
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3.4.3 ARPConfiguration
The ARP function is mainly used to query and add the map of IP and MAC.
There are static or dynamic ARP entries.
Like other routers, the gateway can automatically find the network device on
the samesegment.But,sometimes you don't want to usethis automatic
mapping, you'd rather havefixed (static) associations between an IP address
and a MAC address.Gateway provides youthe ability to add static ARP entries
to:
● Protect your network against ARP spoofing
● Prevent network confusion as a result of misconfigured network device
Click “Dynamic ARP”to check ARP buffer
Figure 3-4-3a Dynamic ARP
Figure 3-4-3 Add ARP
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3.4.4 VPN Configuration
A Virtual Private Network (VPN) is a method of computer networking--typically
using the public internet--that allows users to privately share information
between remote locations, or between a remote location and a business'
home network. A VPN can provide secure information transport by
authenticating users, and encrypting data to prevent unauthorized
persons from reading the information transmitted. The VPN can be used to
send any kind of network traffic securely. ADK-16300 supports OpenVPN.
Figure 3-4-4 VPN Configuration
Table 3-4-4 Description of VPN Parameter
Parameters
Description
Import VPN
Configuration Files
Import configuration file of OpenVPN.
Notes:
1. Don't configure “user” and “group” in the “config” file. You can get the
config package from the OpenVPN provider.
2. ADK-16300 works as VPN client mode only.
3.Upload file *.tar with *.conf in it.
3.4.5 DDNS Server
DDNS(Dynamic DNS) is a method / protocol / network service that provides
the capability for a networked device, such as a router or computer system
using the Internet Protocol Suite, to notify a Domain Name System (DNS)
name server to change, in real time, the active DNS configuration of its
configured hostnames, addresses or other information.
Figure 3-4-5 DDNS Server
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Table 3-4-5 Description of DDNS Server
Parameters
Description
DDNS Server
Select the DDNS server IP or domain name you sign up for
service.
User Name
User name the DDNS server provides you.
Password
User account’s password.
Host Name
The domain name you have got from the DDNS server
Note: DDNS allows you to access your network using domain names instead
of IP address. The service manages changing IP address and updates
your domain information dynamically. You must sign up for service
through dyndns.org, freedns.afraid.org, www.no-ip.com, www.zoneedit.com
3.4.6 Static Route
ADK-16300 will have more than one internet connection in some situations
but it has only one default gateway. You will need to set some Static Route
for ADK-16300 to force it to go out through different gateway when access to
different internet.
The default gateway priority of ADK-16300 from high to low is VPN/VLAN->
LAN port.
1) Route Table
The current route rules of ADK-16300.
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