Advantech ARK-3384 Series User manual

ARK-3384
Wireless Enabled, Audio and
Three USB Port Fanless
Embedded Box Computer
User Manual

ARK-3384 User Manual ii
Copyright
The documentation and the software included with this product are copy-
righted 2006 by Advantech Co., Ltd. All rights are reserved. Advantech
Co., Ltd. reserves the right to make improvements in the products
described in this manual at any time without notice. No part of this man-
ual may be reproduced, copied, translated or transmitted in any form or
by any means without the prior written permission of Advantech Co., Ltd.
Information provided in this manual is intended to be accurate and reli-
able. However, Advantech Co., Ltd. assumes no responsibility for its use,
nor for any infringements of the rights of third parties, which may result
from its use.
Acknowledgements
Award is a trademark of Award Software International, Inc.
IBM, PC/AT, PS/2 and VGA are trademarks of International Business
Machines Corporation.
Intel and Pentium are trademarks of Intel Corporation.
Microsoft Windows and MS-DOS are registered trademarks of Microsoft
Corp.
RTL is a trademark of Realtek Semi-Conductor Co., Ltd.
All other product names or trademarks are properties of their respective
owners.
For more information on this and other Advantech products, please visit
our websites at: http://www.advantech.com
http://www.advantech.com.tw/products/
sub_category.asp?category_id=1-23A2QN&BU=ACG
For technical support and service, please visit our support website at:
http://support.advantech.com
This manual is for the ARK-3384-1S0A2E, and ARK-3384-1S4A2E.
Part No. 2006338400 Edition 1
Printed in Taiwan April 2007

iii
Product Warranty (2 years)
Advantech warrants to you, the original purchaser, that each of its prod-
ucts will be free from defects in materials and workmanship for two years
from the date of purchase.
This warranty does not apply to any products which have been repaired or
altered by persons other than repair personnel authorized by Advantech,
or which have been subject to misuse, abuse, accident or improper instal-
lation. Advantech assumes no liability under the terms of this warranty as
a consequence of such events.
Because of Advantech’s high quality-control standards and rigorous test-
ing, most of our customers never need to use our repair service. If an
Advantech product is defective, it will be repaired or replaced at no
charge during the warranty period. For out-of-warranty repairs, you will
be billed according to the cost of replacement materials, service time and
freight. Please consult your dealer for more details.
If you think you have a defective product, follow these steps:
1. Collect all the information about the problem encountered. (For
example, CPU speed, Advantech products used, other hardware
and software used, etc.) Note anything abnormal and list any
onscreen messages you get when the problem occurs.
2. Call your dealer and describe the problem. Please have your man-
ual, product, and any helpful information readily available.
3. If your product is diagnosed as defective, obtain an RMA (return
merchandize authorization) number from your dealer. This allows
us to process your return more quickly.
4. Carefully pack the defective product, a fully-completed Repair and
Replacement Order Card and a photocopy proof of purchase date
(such as your sales receipt) in a shippable container. A product
returned without proof of the purchase date is not eligible for war-
ranty service.
5. Write the RMA number visibly on the outside of the package and
ship it prepaid to your dealer.

ARK-3384 User Manual iv
Declaration of Conformity
CE
This product has passed the CE test for environmental specifications
when shielded cables are used for external wiring. We recommend the use
of shielded cables. This kind of cable is available from Advantech. Please
contact your local supplier for ordering information.
FCC Class A
Note: This equipment has been tested and found to comply with the limits
for a Class A digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environ-
ment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Opera-
tion of this equipment in a residential area is likely to cause harmful inter-
ference in which case the user will be required to correct the interference
at his own expense.
Technical Support and Assistance
1. Visit the Advantech web site at www.advantech.com/support
where you can find the latest information about the product.
2. Contact your distributor, sales representative, or Advantech's cus-
tomer service center for technical support if you need additional
assistance. Please have the following information ready before you
call:
– Product name and serial number
– Description of your peripheral attachments
– Description of your software (operating system, version, appli-
cation software, etc.)
– A complete description of the problem
– The exact wording of any error messages

v
Document Feedback
To assist us in making improvements to this manual, we would welcome
comments and constructive criticism. Please send all such - in writing to:
[email protected]
Packing List
ARK-3384 Series Model
There are two sub-models in ARK-3384 series listed below:
Table 1.1 ARK-3384 Model List
Before setting up the system, check that the items listed below are
included and in good condition. If any item does not accord with the
table, please contact your dealer immediately.
Packing list
• 1 x ARK-3384 Unit
• 1 x DIN-Rail Mounting Kit
• 1 x PS2 Keyboard/Mouse Cable (P/N: 1700060202)
• 1 x Driver and Utility CD (P/N: 2066338400)
• 1 x Flat Cable Supports RS-485/RS-422 Mode for COM2 Serial
Port (P/N: 1700001967)
• 1 x 2-P Phoenix to DC-Jack Power Cable (P/N: 1700001394)
• 1 x 2.4GHz External Antenna (P/N: 1750000318)
If any of these items are missing or damaged, contact your distributor or
sales representative immediately.
Model Number Description
ARK-3384-1S0A2E ULV Celeron M 1.0 GHz Embedded Box Com-
puter, with one VGA, one LVDS, three USB 2.0,
two COM, AC97 Audio, one Fast Ethernet, one
802.11b/g Wireless LAN
ARK-3384-1S4A2E ULV Pentium M 1.4 GHz Embedded Box Com-
puter, with one VGA, one LVDS, three USB 2.0,
two COM, AC97 Audio, one

ARK-3384 User Manual vi
Safety Instructions
1. Please read these safety instructions carefully.
2. Please keep this User‘s Manual for later reference.
3. Please disconnect this equipment from AC outlet before cleaning. Use
a damp cloth. Don‘t use liquid or sprayed detergent for cleaning. Use
moisture sheet or clothe for cleaning.
4. For pluggable equipment, the socket-outlet shall near the equipment
and shall be easily accessible.
5. Please keep this equipment from humidity.
6. Lay this equipment on a reliable surface when install. A drop or fall
could cause injury.
7. Do not leave this equipment in an uncontrolled environment; storage
temperatures above 60ºC may damage the equipment.
8. The openings on the enclosure are for air convection hence protecting
the equipment from overheating. DO NOT COVER THE OPENINGS.
9. Make sure the voltage of the power source when connecting the equip-
ment to the power outlet.
10. Place the power cord such a way that people cannot step on it. Do not
place anything over the power cord. The power cord must be rated for the
product and for the voltage and current marked on the product’s electrical
ratings label. The voltage and current rating of the cord should be greater
than the voltage and current rating marked on the product.
11. All cautions and warnings on the equipment should be noted.
12. If the equipment is not used for long time, disconnect the equipment
from mains to avoid being damaged by transient over-voltage.
13. Never pour any liquid into ventilation openings; this could cause fire
or electrical shock.
14. Never open the equipment. For safety reasons, only qualified service
personnel should open the equipment.
15. If one of the following situations arise, get the equipment checked by
service personnel:
a. The Power cord or plug is damaged.
b. Liquid has penetrated the equipment.
c. The equipment has been exposed to moisture.
d. The equipment has not worked well or you can not get it work accord-
ing to user‘s manual.

vii
e. The equipment has been dropped and damaged.
f. The equipment has obvious signs of breakage
W i c h t i g e S i c h e r h e i s h i n w e i s e
1. Bitte lesen sie Sich diese Hinweise sorgfältig durch.
2. Heben Sie diese Anleitung für den späteren Gebrauch auf.
3. Vor jedem Reinigen ist das Gerät vom Stromnetz zu trennen. Ver-
wenden Sie Keine Flüssig-oder Aerosolreiniger. Am besten dient
ein angefeuchtetes Tuch zur Reinigung.
4. Die NetzanschluBsteckdose soll nahe dem Gerät angebracht und
leicht zugänglich sein.
5. Das Gerät ist vor Feuchtigkeit zu schützen.
6. Bei der Aufstellung des Gerätes ist auf sicheren Stand zu achten.
Ein Kippen oder Fallen könnte Verletzungen hervorrufen.
7. Die Belüftungsöffnungen dienen zur Luftzirkulation die das Gerät
vor überhitzung schützt. Sorgen Sie dafür, daB diese Öffnungen
nicht abgedeckt werden.
8. Beachten Sie beim. AnschluB an das Stromnetz die AnschluBw-
erte.
9. Verlegen Sie die NetzanschluBleitung so, daB niemand darüber
fallen kann. Es sollte auch nichts auf der Leitung abgestellt werden.
10. Alle Hinweise und Warnungen die sich am Geräten befinden sind
zu beachten.
11. Wird das Gerät über einen längeren Zeitraum nicht benutzt, sollten
Sie es vom Stromnetz trennen. Somit wird im Falle einer Überspan-
nung eine Beschädigung vermieden.
Warning! THIS COMPUTER IS PROVIDED WITH A BAT-
TERY-POWERED REAL-TIME CLOCK CIR-
CUIT. THERE IS A DANGER OF EXPLOSION
IF BATTERY IS INCORRECTLY REPLACED.
REPLACE ONLY WITH SAME OR EQUIVLENT
TYPE RECOMMENDED BY THE MANUFAC-
TURE. DISCARD USED BATTERIES ACCORD-
ING TO THE MANUFACTURER’S
INSTRUCTIONS.

ARK-3384 User Manual viii
12. Durch die Lüftungsöffnungen dürfen niemals Gegenstände oder
Flüssigkeiten in das Gerät gelangen. Dies könnte einen Brand bzw.
elektrischen Schlag auslösen.
13. Öffnen Sie niemals das Gerät. Das Gerät darf aus Gründen der ele-
ktrischen Sicherheit nur von authorisiertem Servicepersonal geöff-
net werden.
14. Wenn folgende Situationen auftreten ist das Gerät vom Stromnetz
zu trennen und von einer qualifizierten Servicestelle zu überprüfen:
– Netzkabel oder Netzstecker sind beschädigt.
– Flüssigkeit ist in das Gerät eingedrungen.
– Das Gerät war Feuchtigkeit ausgesetzt.
– Wenn das Gerät nicht der Bedienungsanleitung entsprechend
funktioniert oder Sie mit Hilfe dieser Anleitung keine Verbesse-
rung erzielen.
– Das Gerät ist gefallen und/oder das Gehäuse ist beschädigt.
– Wenn das Gerät deutliche Anzeichen eines Defektes aufweist.
15. VOSICHT: Explisionsgefahr bei unsachgemaben Austausch der
Batterie.Ersatz nur durch densellben order einem vom Hersteller
empfohlene-mahnlichen Typ. Entsorgung gebrauchter Batterien
navh Angaben des Herstellers.
16. ACHTUNG: Es besteht die Explosionsgefahr, falls die Batterie auf
nicht fach-männische Weise gewechselt wird. Verfangen Sie die
Batterie nur gleicher oder entsprechender Type, wie vom Hersteller
empfohlen. Entsorgen Sie Batterien nach Anweisung des Herstell-
ers.
Der arbeitsplatzbezogene Schalldruckpegel nach DIN 45 635 Teil 1000
beträgt 70dB(A) oder weiger.
Haftungsausschluss: Die Bedienungsanleitungen wurden entsprechend
der IEC-704-1 erstellt. Advantech lehnt jegliche Verantwortung für die
Richtigkeit der in diesem Zusammenhang getätigten Aussagen ab.

ix
Safety Precaution - Static Electricity
Follow these simple precautions to protect yourself from harm and the
products from damage.
1. To avoid electrical shock, always disconnect the power from your
PC chassis before you work on it. Don't touch any components on
the CPU card or other cards while the PC is on.
2. Disconnect power before making any configuration changes. The
sudden rush of power as you connect a jumper or install a card may
damage sensitive electronic components.

ARK-3384 User Manual x