Advantech ARK-3381 Series User manual

ARK-3381
Embedded Box Computer
User Manual

ARK-3381 User Manual ii
Copyright
The documentation and the software included with this product are copy-
righted 2008 by Advantech Co., Ltd. All rights are reserved. Advantech
Co., Ltd. reserves the right to make improvements in the products
described in this manual at any time without notice. No part of this man-
ual may be reproduced, copied, translated or transmitted in any form or
by any means without the prior written permission of Advantech Co., Ltd.
Information provided in this manual is intended to be accurate and reli-
able. However, Advantech Co., Ltd. assumes no responsibility for its use,
nor for any infringements of the rights of third parties, which may result
from its use.
Acknowledgements
Intel and Pentium are trademarks of Intel Corporation.
Microsoft Windows and MS-DOS are registered trademarks of Microsoft
Corp.
All other product names or trademarks are properties of their respective
owners.
Part No. 2006338113 Edition 3
Printed in Taiwan August 2008

iii
Product Warranty (2 years)
Advantech warrants to you, the original purchaser, that each of its prod-
ucts will be free from defects in materials and workmanship for two years
from the date of purchase.
This warranty does not apply to any products which have been repaired or
altered by persons other than repair personnel authorized by Advantech,
or which have been subject to misuse, abuse, accident or improper instal-
lation. Advantech assumes no liability under the terms of this warranty as
a consequence of such events.
Because of Advantech’s high quality-control standards and rigorous test-
ing, most of our customers never need to use our repair service. If an
Advantech product is defective, it will be repaired or replaced at no
charge during the warranty period. For out-of-warranty repairs, you will
be billed according to the cost of replacement materials, service time and
freight. Please consult your dealer for more details.
If you think you have a defective product, follow these steps:
1. Collect all the information about the problem encountered. (For
example, CPU speed, Advantech products used, other hardware
and software used, etc.) Note anything abnormal and list any
onscreen messages you get when the problem occurs.
2. Call your dealer and describe the problem. Please have your man-
ual, product, and any helpful information readily available.
3. If your product is diagnosed as defective, obtain an RMA (return
merchandize authorization) number from your dealer. This allows
us to process your return more quickly.
4. Carefully pack the defective product, a fully-completed Repair and
Replacement Order Card and a photocopy proof of purchase date
(such as your sales receipt) in a shippable container. A product
returned without proof of the purchase date is not eligible for war-
ranty service.
5. Write the RMA number visibly on the outside of the package and
ship it prepaid to your dealer.

ARK-3381 User Manual iv
Declaration of Conformity
CE
This product has passed the CE test for environmental specifications
when shielded cables are used for external wiring. We recommend the use
of shielded cables. This kind of cable is available from Advantech. Please
contact your local supplier for ordering information.
FCC Class A
This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interfer-
ence when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own
expense.
Technical Support and Assistance
Step 1. Visit the Advantech web site at www.advantech.com/support
where you can find the latest information about the product.
Step 2. Contact your distributor, sales representative, or Advantech's cus-
tomer service center for technical support if you need additional
assistance. Please have the following information ready before
you call:
- Product name and serial number
- Description of your peripheral attachments
- Description of your software (operating system, version, appli-
cation software, etc.)
- A complete description of the problem
- The exact wording of any error messages

v
ARK-3381 Series Model
There are two sub-models in ARK-3381 series listed below:
ARK-3381-2S0B1E:
ULV Celeron® M 1 GHz Embedded Box Computer, with VGA, LVDS,
Fast Ethernet, 2 x RS-232, 5 x RS-232/422/485, 3 x Parallel, 3 x USB2.0,
1 x 8 Bits DIO
ARK-3381-2S4B1E:
LV Pentium® M 1.4 GHz, Embedded Box Computer, with VGA, LVDS,
Fast Ethernet, 2 x RS-232, 5 x RS-232/422/485, 3 x Parallel, 3 x USB2.0,
1 x 8 Bits DIO
Packing List
Before setting up the system, check that the items listed below are
included and in good condition. If any item does not accord with the
table, please contact your dealer immediately.
• Warranty card
• 1 x ARK-3381 Unit
• 1 x DIN-Rail Mounting Kit (P/N:1997001110, 1997001120,
1997001130, 1997001140)
• 1 x PS2 Keyboard/Mouse Cable (P/N: 1700060202)
• 1 x Utility CD
• 1 x Flat Cable support RS-485/RS-422 mode for COM2 serial port
(P/N: 1700001967)
• 1 x 2-P Phoenix to DC-Jack power cable
• (P/N: 1700001394)

ARK-3381 User Manual vi
Safety Instructions
1. Read these safety instructions carefully.
2. Keep this User Manual for later reference.
3. Disconnect this equipment from any AC outlet before cleaning.
Use a damp cloth. Do not use liquid or spray detergents for clean-
ing.
4. For plug-in equipment, the power outlet socket must be located
near the equipment and must be easily accessible.
5. Keep this equipment away from humidity.
6. Put this equipment on a reliable surface during installation. Drop-
ping it or letting it fall may cause damage.
7. The openings on the enclosure are for air convection. Protect the
equipment from overheating. DO NOT COVER THE OPENINGS.
8. Make sure the voltage of the power source is correct before con-
necting the equipment to the power outlet.
9. Position the power cord so that people cannot step on it. Do not
place anything over the power cord.
10. All cautions and warnings on the equipment should be noted.
11. If the equipment is not used for a long time, disconnect it from the
power source to avoid damage by transient overvoltage.
12. Never pour any liquid into an opening. This may cause fire or elec-
trical shock.
13. Never open the equipment. For safety reasons, the equipment
should be opened only by qualified service personnel.
14. If one of the following situations arises, get the equipment checked
by service personnel:
a. The power cord or plug is damaged.
b. Liquid has penetrated into the equipment.
c. The equipment has been exposed to moisture.
d. The equipment does not work well, or you cannot get it to work
according to the user's manual.
e. The equipment has been dropped and damaged.
f. The equipment has obvious signs of breakage.
15. DO NOT LEAVE THIS EQUIPMENT IN AN ENVIRONMENT
WHERE THE STORAGE TEMPERATURE MAY GO BELOW -

vii
20° C (-4° F) OR ABOVE 60° C (140° F). THIS COULD DAM-
AGE THE EQUIPMENT. THE EQUIPMENT SHOULD BE IN A
CONTROLLED ENVIRONMENT.
16. CAUTION: DANGER OF EXPLOSION IF BATTERY IS
INCORRECTLY REPLACED. REPLACE ONLY WITH THE
SAME OR EQUIVALENT TYPE RECOMMENDED BY THE
MANUFACTURER, DISCARD USED BATTERIES ACCORD-
ING TO THE MANUFACTURER'S INSTRUCTIONS.
The sound pressure level at the operator's position according to IEC 704-
1:1982 is no more than 70 dB (A).
DISCLAIMER: This set of instructions is given according to IEC 704-1.
Advantech disclaims all responsibility for the accuracy of any statements
contained herein.
Safety Precaution - Static Electricity
Follow these simple precautions to protect yourself from harm and the
products from damage.
1. To avoid electrical shock, always disconnect the power from your
PC chassis before you work on it. Don't touch any components on
the CPU card or other cards while the PC is on.
2. Disconnect power before making any configuration changes. The
sudden rush of power as you connect a jumper or install a card may
damage sensitive electronic components.

ARK-3381 User Manual viii

ix Table of Contents
Contents
Chapter 1 Overview .......................................................... 2
1.1 Introduction....................................................................... 2
1.2 Features ............................................................................. 2
1.2.1 Serial Port and Parallel Port Intensive ...........................2
1.2.2 Highly Robust Casting Construction ............................. 2
1.2.3 Highly Compact Size ..................................................... 2
1.2.4 Optimized Integration .................................................... 2
1.2.5 Wide Range of Power Sources ...................................... 2
1.2.6 High Computing Performance ....................................... 3
1.3 Hardware Specification..................................................... 3
1.3.1 Processor Core Logic System ........................................ 3
1.3.2 Display ...........................................................................4
1.3.3 Environment Specifications ...........................................6
1.4 Chassis Dimension............................................................ 7
Figure 1.1: Chassis Dimensions ................................... 7
Chapter 2 Hardware Functionality ............................... 10
2.1 Introduction of ARK-3381 External I/O Connectors...... 10
Figure 2.1: Front face plate I/O connectors ................10
Figure 2.2: Rear face plate I/O connectors ................. 10
2.2 ARK-3381 front face plate I/O connectors..................... 11
2.2.1 Power ON/OFF Button ................................................ 11
2.2.2 LED Indicators ............................................................. 11
2.2.3 LVDS Connector .........................................................11
Figure 2.3: LVDS Connector ......................................11
Table 2.1: LVDS Connector pin assignment ............ 11
2.2.4 Backlight On/Off control Connector ........................... 12
Figure 2.4: Backlight Connector ................................ 12
Table 2.2: Backlight Connector Pin Assignment ......12
2.2.5 DIO Connector ............................................................. 13
Figure 2.5: DIO connector ......................................... 13
Table 2.3: DIO Connector ......................................... 13
2.2.6 Printer Port Connectors ................................................ 14
Figure 2.6: Printer Port Connector .............................14
2.3 ARK-3381 rear face plate external I/O connectors......... 15
2.3.1 Power Input Connector ................................................ 15
Figure 2.7: Power input connector ............................. 15
Table 2.5: Power input connector pin assignments ...15
2.3.2 COM1 Connector ......................................................... 15
Figure 2.8: COM 1 Connector .................................... 15
2.3.3 COM2 ~ COM6 Connector ......................................... 16
Figure 2.9: COM2 connector ...................................... 16
Table 2.7: COM2 pin assignments ............................ 16
Figure 2.10:COM3 ~ COM6 connector .......................17

ARK-3381 User Manual x
Table 2.8: COM 3~COM 6 pin assignments ............. 17
2.3.4 COM7 Connector ......................................................... 17
Figure 2.11:COM7 Connector ..................................... 17
2.3.5 Ethernet Connector (LAN) .......................................... 18
Figure 2.12:Ethernet Connector .................................. 18
Table 2.10: RJ-45 Connector pin assignments ............18
Table 2.9: COM 7 pin assignments ........................... 18
2.3.6 Reset Button .................................................................19
2.3.7 PS/2 Keyboard/Mouse Connector ...............................19
Figure 2.13:PS/2 Connector ........................................ 19
2.3.8 VGA Connector ........................................................... 19
Figure 2.14:VGA Connector ....................................... 20
Table 2.12: VGA connector pin assignment ............... 20
2.3.9 USB Connector ............................................................ 21
Figure 2.15:USB Connector ........................................ 21
Chapter 3 Hardware Installation and Upgrade ........... 24
3.1 Jumpers and Connectors..................................................24
3.2 Setting jumpers................................................................ 24
3.3 COM2 RS-232/422/485 Jumper setting.......................... 25
Table 3.1: COM2 RS-232/422/485 Jumper Selection ..
25
3.4 COM3 RS-232/422/485 BIOS setting............................. 25
3.5 COM4 RS-232/422/485 BIOS setting............................. 26
3.6 COM5 RS-232/422/485 BIOS setting............................. 26
3.7 COM6 RS-232/422/485 BIOS setting............................. 26
3.8 COM7 RS-232 Jumper Setting .......................................27
Table 3.2: COM7 (DTR#5/RTS#5) Selection ........... 27
Table 3.3: COM7 (DCD#5/DSR#5/CTS#5/RI#5) Se-
lection ....................................................... 27
Figure 3.1: JP15 Jumper pin layout ............................ 27
Figure 3.2: JP16 Jumper pin layout ............................ 27
3.9 COM3~COM6 Ring / Voltage Selection........................ 28
Table 3.4: COM3 Ring/Voltage Selection ................ 28
Table 3.5: COM4 Ring/Voltage Selection ................ 28
Table 3.6: COM5 Ring/Voltage Selection ................ 28
Table 3.7: COM6 Ring/Voltage Selection ................ 28
Figure 3.3: JP19 Jumper pin layout ............................ 29
Figure 3.4: JP20 Jumper pin layout ............................ 29
3.10 LCD Power Jumper Setting (J6) ..................................... 29
Table 3.8: LCD Power Setting (J6) ...........................29
3.11 Installing the DDR SDRAM Memory Module...............30
3.12 Inserting a CompactFlash Card....................................... 30
3.13 Installing the 2.5" Hard Disk Drive (HDD).................... 32
3.14 Connecting Power ........................................................... 32
3.15 Installation of DIN Rail Mounting.................................. 33
Figure 3.5: DIN Rail Mounting Kit ............................ 33
Figure 3.6: DIN Rail Mounting Module orientation ..34
Figure 3.7: L DIN Rail Mounting Module
on ARK-3381 ........................................... 34

xi Table of Contents
Figure 3.7: R DIN Rail Mounting Module
on ARK-3381 ........................................... 34
Figure 3.8: A DIN Rail ............................................... 35
Figure 3.9: HookingtheLDINRailMountingModuleto
a DIN Rail ................................................ 35
Figure 3.10:Hooking the R DIN Rail Mounting Module
to a DIN Rail ............................................36
Figure 3.11:Setting the L DIN Rail Mounting Module
Hook Switch ............................................. 37
Figure 3.12:Setting the R DIN Rail Mounting Module
Hook Switch ............................................. 37
Chapter 4 Award BIOS Setup........................................ 40
4.1 Introduction..................................................................... 40
4.1.1 CMOS RAM Auto-backup and Restore ...................... 40
4.2 Entering Setup................................................................. 41
4.2.1 Main Menu ................................................................... 42
4.2.2 Standard CMOS Features ............................................ 43
4.2.3 Advanced BIOS Features .............................................44
4.2.4 Advanced Chipset Features ......................................... 46
4.2.5 Integrated Peripherals .................................................. 48
4.2.6 Power Management Setup ........................................... 50
4.2.7 PnP/PCI Configurations ............................................... 52
4.2.8 Frequency/Voltage Control .......................................... 53
4.2.9 Load Optimized Defaults .............................................53
4.2.10 Set Password ................................................................ 54
4.2.11 Save & Exit Setup ........................................................ 55
4.2.12 Quit Without Saving ....................................................55
Chapter 5 PCI SVGA/LCD Setup ................................. 58
5.1 Introduction..................................................................... 58
5.1.1 CMOS setting for panel type ....................................... 58
Figure 5.1: Advanced Chipset features screen ........... 58
5.1.2 Display type ................................................................. 58
5.1.3 Dual Independent Display ........................................... 59
Figure 5.2: Graphics Controller Properties - Devices 59
Figure 5.3: Extended Desktop Settings ...................... 60
5.2 Installation of the SVGA Driver ..................................... 61
5.2.1 Installation of Windows 98/Me ................................... 61
Figure 5.4: Directory "Graphics" ................................ 61
5.2.2 Installation of Windows 2000/XP ................................62
Figure 5.5: CD Directory “VGA” ............................... 62
Figure 5.6: Driver Software Install Wizard ................ 63
Figure 5.7: Graphics Driver Setup .............................. 63
Figure 5.8: InstallShield® Wizard Complete ............. 64
Chapter 6 Full Disassembly Procedure......................... 66
6.1 Introduction..................................................................... 66

ARK-3381 User Manual xii

2
CHAPTER
1
Overview
This chapter gives background infor-
mation on the ARK-3381. It shows you
the ARK-3381 overview and specifica-
tions.
Sections include:
• Introduction
• Hardware Specifications
• Chassis Dimension

ARK-3381 User Manual 2
Chapter 1 Overview
1.1 Introduction
The ARK-3381 Fanless Embedded Box Computer combines a rich dis-
play interface and comprehensive industrial features into a rugged, com-
pact metal chassis for multimedia intensive applications. The fanless
operation provides noise protection to the platform when deployed in
external environments. The ARK-3381 Embedded Box Computer is ide-
ally suited for embedded PC applications. All electronics are protected in
a compact sealed housing for convenient embedded and stand alone
applications, where space and environment considerations are critical.
1.2 Features
1.2.1 Serial Port and Parallel Port Intensive
• Multiple serial port interfaces: 5 x RS-232/422/485 serial ports and two
RS-232 serial ports
• Dual PCI 1284 Printer Ports
• Ideal for field measurement and operator control applications in diver-
sified automation control markets
1.2.2 Highly Robust Casting Construction
• Fanless operation in aluminum sealed construction
• A special cushioned design that absorbs vibration to ensure maximum
reliability under harsh conditions
1.2.3 Highly Compact Size
• With its maximum mounting height of 69 mm, the ARK-3381 can be
used under space critical installation conditions
1.2.4 Optimized Integration
• Few parts, easy integration, easy maintenance to reduce investment
• Systems are supplied ready to run
• Long life cycle support for product continuity
1.2.5 Wide Range of Power Sources
• Wide range of DC 12 V ~ 24 V power source offers flexibility of
power input for various automation environments

3 Chapter1
1.2.6 High Computing Performance
• Scalable Low Voltage and Ultra Low Voltage Pentium® M class pro-
cessor system
• Ethernet networking capability for high computing performance
1.3 Hardware Specification
1.3.1 Processor Core Logic System
CPU
• Intel® Ultra Low Voltage Celeron® M or Intel® Pentium® M Low
Voltage Processor, µFC-BGA 479 Package:
ULV Celeron® M 1 GHz (for Model of ARK-3381-2S0B1E)
LV Pentium® M 1.4 GHz (for Model of ARK-3381-2S4B1E)
System Chipset
• Intel® 852GM or Intel® 855GME Memory Controller Hub (GMCH)
Chipset:
Intel® 852GM for model of ARK-3381-2S0B1E
Intel® 855GME for model of ARK-3381-2S4B1E
• Intel® FW82801DB I/O Controller Hub 4 (ICH4) Chipset
• 400 MHz FSB
BIOS
• 4Mbit Flash BIOS, supports Plug & Play
Power Management
• Support ATX, APM Rev 1.2 and ACPI
System Memory
• One 200 pin SO-DIMM socket
• Supports DDR SDRAM up to 1 GB

ARK-3381 User Manual 4
1.3.2 Display
Chipset
• Integrated graphics built-in Intel® 852GM GMCH, or Intel® 855GME
GMCH, utilizing Intel® Extreme Graphics 2 technology
Display Memory
• Dynamic video memory allocation up to 64 MB
Display Interface
• CRT Interface
• 36-bit LVDS interface, optional support up to 48-bit
Ethernet
• Ethernet Controller: Intel® 82551QM Ethernet Controller
• Speed: 10/100MBps, IEEE 802.3u (100 BASE-T) protocol compatible
Parallel Port
• Supports Three PCI 1284 Printer Ports
Serial Port
• One Full Functional RS-232 Serial port as COM1
• Five RS-232/422/485 Serial port as COM2 ~ COM6
• One RS-232 Serial port support Tx/Rx function only (without support
of Handshaking) as COM7
Note:
- The default setting of COM2 ~ COM6 is RS-232.
- The RS-422/485 mode of COM2 can be setup by replacing the internal
cable and adjusting a jumper inside the system
- The RS-422/485 mode of COM3 ~ COM7 can be setup via the BIOS
Other
• Watchdog Timer: 255 levels timer interval, setup by software
• Keyboard/Mouse: One PS/2 port to support PS/2 Mouse and PS/2 key-
board
• USB: Three USB 2.0 compliant universal serial bus port
• DIO: ARK-3381 provides one D-sub 8 Bits Female connectors, which
offers Digital IO communication interface ports

5 Chapter1
Storage
• Supports a drive bay space for 2.5'' HDD
• Supports a CompactFlash socket for Type I/II CompactFlash disk
Mechanical
• Construction: Aluminum housing
• Mounting: DIN-rail mounting, Desk/wall mounting
• Dimension (W x H x D): 264.5 x 69.2 x 137.25 (10.41" x 2.72" x 4.4")
• Weight: 2 kg
Power Supply
• Output Rating 46 W, ATX Support
• Fuse Rating 7 A @ 125 V
• Input Voltage: 12 VDC ~ 24 VDC,
Typical:
12 VDC @ 4.5A,
16 VDC @ 3.4 A,
19 VDC @ 2.9 A,
24 VDC @ 2.3 A
• Output Voltage:
+5 VDC @ 7 A
+12 VDC @ 0.5 A
+5 VSB @ 1 A

ARK-3381 User Manual 6
1.3.3 Environment Specifications
Operating temperature
• With Industrial Grade CompactFlash Disk only: -20 to 60° C
• With 2.5-inch Hard Disk: 0 to 45° C
Relative humidity
• 95% @ 40° C (non-condensing)
Vibration loading during operation
• With CompactFlash Disk only:
5 Grms, IEC 68-2-64, random, 5 ~ 500 Hz, 1 Oct./min, 1 hr/axis
• With 2.5-inch hard disk:
1 Grms, IEC 68-2-64, random, 5 ~ 500 Hz, 1 Oct./min, 1 hr/axis
Shock during operation
• With CompactFlash Disk only:
50 Grms, IEC 68-2-27, half sine, 11 ms duration
• With Hard Disk:
20 Grms, IEC 68-2-27, half sine, 11 ms duration
EMC approved
•CE,FCCClassA
Safety approved
•UL

7 Chapter1
1.4 Chassis Dimension
Figure 1.1: Chassis Dimensions

ARK-3381 User Manual 8