AES iGate 1200 User manual

101101
8.000
RELAY
iGate 1200
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Site Wiring
TIP: Most technical calls received are due to installers using CAT5 or alarm cable
to power the unit.
NEITHER are rated to carry enough power! ( 1.2amp peak )
Please use the following cable:
Up to 2 metres ( 6 feet ) –Use minimum 0.5mm2( 18 gauge )
Up to 4 metres ( 12 feet ) –Use minimum 0.75mm2 ( 16 gauge )
Up to 8 metres ( 24 feet ) –Use minimum 1.0mm2( 14 gauge )
POWER CABLE
INGRESS PROTECTION
We recommend sealing all entry holes for prevention of insects that can
cause issues with a risk of shorting out components.
To maintain the IP55 rating please follow the sealing instructions included.
(also available online)
2
iGate Enclosure
(Install at height to allow the
internal antenna to find signal.)
DC Power Cable
(1.0mm2–8m MAX)
Note: PSU not supplied.
Can be purchased separately. 24v DC 1.2A peak.
SIM Preparation
Ensure you read all instructions before
continuing.
The SIM cards provided need activated
before use. Follow the instructions
provided or visit our telecoms website for
more details:
www.aesglobaltelecom.com
1
Ensure there is good
4G signal on site. 4G
units will fall back to
3G service in some
countries.
SITE SURVEY
This product requires a basic SMS SIM card. Ensure there is a data
allowance to avoid any potential charges.
Do not use a data only SIM, as this will not work in the unit.
Set up on a bench in workshop
BEFORE going to site.
Program the unit in the comfort
of your work bench and call
technical support should you
have any questions.
Please read this entire manual before installing this
product. A full comprehensive manual is available on
our website for additional information.
ENSURE THE POWER SUPPLY IS REGULATED & DOES NOT
EXCEED 28V AC/DC.
101101
8.000
R1
24V
DC IN
LIGHTNING PRONE AREAS MUST USE SURGE PROTECTION
FOR POWER SUPPLY!
Relay Connections
Example
4
See overleaf for
more PCB details
Turn Over
1
Power
3
24V DC IN
(Polarity Protected)
4G Antenna
- GSM Gate Opener
STILL HAVING TROUBLE?
Find all of our support options such as Web Chat,
Full Manuals, Customer Helpline and more on
our website:
WWW.AESGLOBALUS.COM
iGate 1200
Relay
8.000
RVT
RVT
RVT
RVT
Relay
Driveway
Gates
Gate
Controller

SIM ORIENTATION
ALWAYS ensure the system is switched
OFF when adding or removing your SIM
card and ensure the orientation is correct.
CONNECTION TO NETWORK
Quick Flashing =Standby | Constant ON/OFF = Searching
MODEM LED
INDICATOR
Wiring Connections PCB Status LEDs
SOLID RED = PCB POWERED ON
SOLID RED +BLUE FLASHING = SEARCHING
SOLID RED + BLUE FLASHING + GREEN FLASHING = SUCCESSFULLY CONNECTED
Note: The supplied enclosure is fully sealed. You will need to drill a hole in the wall of the enclosure
then secure each half of the supplied cable gland into place to ensure the waterproof seal in intact.
(ensure you do not drill the hole larger than the gland supplied)
ALTERNATIVE WIRING EXAMPLE ALTERNATIVE WIRING EXAMPLE
Relay STRIKE
LOCK
Relay
SECONDARY
MAGNETIC LOCK
LOCK POWER
SUPPLIES
ARE NOT
INCLUDED AS
PART OF THE
KIT.
These diagrams are provided for
guidance only. Please refer to the lock
wiring instructions before connecting.
2
Did you know AES Global also have an advanced GSM switch available the
i-Gate Prime. Control 2 entrances and setup automatic times and lots more!
For more information about i-Gate Prime visit our website.
AES PRO app due to
release late 2021!
i-Gate Prime
Activity log
feature.
Includes 7 day
time clock
―GSM gate opener with IOS & Android apps.
―Stores up to 100 numbers for caller ID access (ring gates to
open).
―Trigger, latch and unlatch gates by SMS text or with app.
―2 x Volt free momentary relay outputs.
―Simple programming by SMS text or app.
―Check if gates are opened or closed!
―Can also ring 4 phones when alarm or gates are triggered.
―Check stored numbers by SMS.
―Auto call feature to schedule outgoing call (prevents SIM
card being deactivated).
―Auto relay.
GATE MOTOR EXAMPLE
101101
8.000
R1
EXIT
(Optional)
PTE
24v
DC OUT
START
COM
POWER
IN
101101
8.000
R1
PTE N/O COM N/C 24V
DC IN
DC IN IS NOT
POLARITY SENSITIVE
SIM
- GSM Gate Opener
STILL HAVING TROUBLE?
Find all of our support options such as Web Chat,
Full Manuals, Customer Helpline and more on
our website:
WWW.AESGLOBALUS.COM
iGate 1200

Download the programming/user app. ‘AES Lite’ (QR Codes below)
1
Open the App
and Enter Site
Information.
24
3Make sure it is
correct, then
press Save.
Select the
iGate 1200
product option
and Finish.
Tip: Use the isymbol for detailed information.
Note: The app will be grey until you select your product type and ‘Finish’ initial setup.
Momentary Trigger
Hold Open Permanently
Close after Holding
Switch to another site /
intercom.
Check if the relay is
open or closed at
any time, remotely.
Check all stored
numbers saved within
the system memory.
Check the signal
strength to the
network at any time.
(1-31)
Adjust Volumes, Security
Passcodes & the Relay’s
Trigger Time.
Program Caller ID numbers
to activate the relay when
the unit is called.
- GSM Gate Opener
STILL HAVING TROUBLE?
Find all of our support options such as Web Chat,
Full Manuals, Customer Helpline and more on
our website:
WWW.AESGLOBALUS.COM
iGate 1200

SIM MAINTENANCE
If using a pre-pay casual SIM card it will need topped up occasionally. It is recommended to
advise the home owner / end user to register the SIM card on the provider’s web site if
available. Most major networks allow registration of card payment details for an auto top up
feature, which means they will automatically top up your intercom when the balance runs
low or in some cases, they offer a low balance reminder to be sent if they do not wish the
auto top up feature.
ENVIRONMENTAL INFORMATION
WARRANTY
Please note, by installing this product, you are accepting the following warranty terms:
1. The manufacturer’s warranty is a “return to base” 2 year warranty from date of manufacture. This means that any suspected defective
components or items are returned to the manufacturer’s agent for investigation and diagnosis and returned at the cost of the customer.
2. The warranty does not cover, nor is the manufacturer or agent responsible for any of the following whatsoever: Storm damage,
lightning or surge damage, flooding, accidental damage, vandalism or deliberate damage, un-explained corrosion or unusually harsh
environments, failure of telephone networks, future un-interoperability between the product and network providers which cause mal-
function due to changes implemented by the phone providers after manufacture of the product, or that which is outside of control of
the manufacturer (e.g. 2G, 3G switch off, removal or inability to obtain VOLTE service), and damage due to inaccurate installation.
3. The manufacturer in no way accepts liability for any of the following incurred due to a product defect: Cost of attending site,
inconveniences, labor rates, time lost, loss to or damage to property, security breaches, late payment clauses or breaches of any
contracts between the installer and the client.
4. This is a professional install product only. The product is a component of an overall system. Therefore, it is the responsibility of the
installer to certify the safety and compliance of the overall finished system. As soon as this product is fixed to another item, or
connected to another third-party device, then the product has been modified, and compliance with local regulations in the country of
install is strictly the responsibilityof the installer.
5. Re-stocking fees may apply to items returned that are found to be non-defective. Complete units will also attract a re-stocking fee if
returned for credit, regardless if a defect is discovered or not. Re-stocking fees may vary depending on the condition of the item being
returned, and whether it can be determined as in brand new condition. The warranty terms do not entitle customers to an automatic full
refund. For more details on returns procedures and re-stocking fees, contact the agent.
6. Items with physical signs of surge damage are not covered by warranty. Items with visible signs of surge damage will only be covered
by warranty if photographic evidence is provided from site, showing surge protection has been installed.
Full warranty terms and conditions available upon request to AES Technical Department.
INTERCOM MAINTENANCE
Bug ingress is a common issue in unit failures. Ensure that all components are sealed
accordingly and check occasionally. (Do not open the panel in the rain / snow unless correctly
equipped to keep the internals dry. Ensure the unit is securely closed after maintenance)
The equipment that you bought has required the extraction and use of natural resources for its
production. It may contain hazardous substances for the environment. In order to avoid the
dissemination of those substances in our environment and to diminish the pressure on the natural
resources, we encourage you to use the appropriate take-back systems. Those systems will reuse or
recycle most of the materials of your end-of-life equipment.
The crossed-bin symbol marked in your device invites you to use those systems.
If you need more information on the collection, reuse and recycling systems, please contact your local or
regional waste administration. You can also contact AES Global Ltd for more information on the
environmental performances of our products.
4
Full SMS Strings to
Manage Gates
Using App for End User to Manage Gates
Unlatch
Release held
open gates to
close. [SMS]
Latch
Hold open
Gate / Door
[SMS]
Trigger
Send trigger
command
[Call / SMS]
Did you know AES Global also has a GSM central heating
control unit available the i-heat. Control your central
heating and hot water with a touch of a button using the
our simple to use app!
For more information about i-Heat visit
www.iheatglobal.com
- GSM Gate Opener
STILL HAVING TROUBLE?
Find all of our support options such as Web Chat,
Full Manuals, Customer Helpline and more on
our website:
WWW.AESGLOBALUS.COM
iGate 1200

101101
8.000
RELAY
iGate 1200
TROUBLESHOOTING
Symptoms caused
Problem/error
Solution
No LEDs on.
The unit will not power up.
Check power supply voltage at the PCB intercom is 24V DC. Check
the fuse.
The unit powers up
but the LED is still
flashing rapidly
This means the unit is not
able to detect the network
for some reason.
This means the unit is not able to detect the network for some
reason.
-Power off the unit, remove the SIM and check it in a mobile phone
to verify it can make a call and has calling credit if it is a Pay As You
Go SIM.
-
Disable any PIN code request if active on the SIM card.
-
Check the SIM is a standard voice capable SIM. If you are unsure,
contact your SIM card provider to verify.
-
Check the reception is medium or good. Poor reception is not
sufficient.
-
Change to an external antenna.
External Antenna Details
-
Ensure the cable does not have too many sharp bends.
-
Check the height of the antenna and make sure it is not inside a
metal enclosure.
-Check correct power cable size for cable length from PSU. Refer to
manual for guidelines
The caller ID function
does not work.
Incorrect programming or
poor signal
If your number is a private or number withheld, then it will not
work.
-
Ensure the number is programmed as you would normally dial it
from another phone.
- Ensure you have adequate GSM signal at the intercom by sending
*20# as a text.
Reset / Default Unit 1) Power off the unit. (approx 60 secs)
2) Make a link across the terminals
marked OPEN.
3) Switch on power
4) After several seconds, the relay will
click.
5) The unit will then clear memory and
be defaulted
6) Remove the link and wait around 20
seconds.
Note: Performing this process will
remove all current programming.
This product is not a complete product until fully installed. It is therefore
considered a component part of an overall system. The installer is responsible to
check that the end installation complies with local regulatory requirements. This
equipment forms part of a “fixed installation”.
STILL HAVING TROUBLE?
Find all of our support options such as Web Chat, Full Manuals, Customer
Helpline and more on our website:
WWW.AESGLOBALUS.COM
[phone]
FCC ID : 2ALPX-PRIME7-4GQA
EUT : CellCOM Prime 7 4G
Test Model : PRIME7-PX-IMPK-PED/4GA
Additional Model No. PRIME7-IMP-PED/4GA, PRIME7-PX-IMP-PED/4GA, PRIME7-IMPK-PED/4GA, PRIME7-PX-IMPK-PED/4GA,
PRIME7-AB/4GA, PRIME7-PX-AB/4GA, PRIME7-ABK/4GA, PRIME7-PX-ABK/4GA
Grantee: Advanced Electronic Solutions Global LLC
This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
Output power listed is ERP below 1GHz for Part 22 and EIRP above 1GHz for Part 24. RF
exposure compliance is addressed for 1.1310 and 2.1091 MPE limits. The antenna(s) used
for this transmitter must be installed to provide a separation distance of at least 20 cm from
all persons.
End Users must be provided with transmitter operation conditions for satisfying RF exposure compliance.
101101
8.000
RELAY
iGate 1200
OPEN
Terminals
- GSM Gate Opener
STILL HAVING TROUBLE?
Find all of our support options such as Web Chat,
Full Manuals, Customer Helpline and more on
our website:
WWW.AESGLOBALUS.COM
iGate 1200