Aeware in.xe User manual

in.xe™

1
in.xe table of contents
in.k200
keypad overview
- introduction ..................................................................29
- function description .....................................................30
- instructions .....................................................................31
- Typical settings ..............................................................35
in.xe error codes
Spa pack error codes summary
- in.xe error codes ...........................................................36
- Hr error condition ........................................................38
- Prr error condition ........................................................39
- HL error condition ....................................................... 40
- Flo error condition .......................................................43
- UPL error condition ......................................................44
- AOH error condition ....................................................45
- OH error condition ......................................................46
Table of contents
introduction ...................................................................................3
warnings .........................................................................................4
features ...........................................................................................5
in.xe overview
- overview ..........................................................................7
- in.xe dimensions .............................................................8
- in.k200 dimensions .......................................................9
in.xe installation
- floor installation ............................................................. 10
- wall installation ............................................................... 11
in.k200 installation and connections
- installing the in.k200 .....................................................12
- connecting main keypad to in.xe ................................13
in.xe connections
- electrical wiring North American model in.xe ...........14
- electrical wiring European model in.xe.ce ................. 16
- heater connections ........................................................17
- in.link connectors ......................................................... 18
Power-up & breaker setting .......................................................23
Programming the in xe ...............................................................25

2
in.xe
Troubleshooting
- Pump 1 doesn't work ....................................................47
- Pump 2 or blower doesn't work .................................50
- Circulation pump doesn't work .................................. 53
- Ozonator doesn't work ................................................ 55
- Nothing seems to work ................................................57
- Spa not heating ............................................................ 60
- Keypad doesn't seem to work ....................................62
gfci trips ........................................................................................63
in.xe step by step fi eld replacement procedure .....................64
how to replace the heater ...........................................................71
specifi cations ...............................................................................74
table of contents

3
in.xe Introduction
in.xe™
Entry-level spa system
Congratulations! You have purchased one of the fi nest entry-level
spa packs available.
To install, use and enjoy your in.xe spa system take the time to
carefully read these instructions.
The in.xe has been designed for these typical spa confi gurations:
• Single Pump System
• Dual Pump System
• Pump & Blower System
• Dual Pump & Blower System
In.xe can be wall-mounted or installed on its mounting base and
comes with an integrated heat.wav water heater.
in.xe
Entry-level spa system
Congratulations! You have purchased one of the fi nest entry-level
spa packs available.
To install, use and enjoy your in.xe spa system take the time to
carefully read these instructions.
The in.xe has been designed for these typical spa confi gurations:
• Single Pump System
• Dual Pump System
• Pump & Blower System
• Dual Pump & Blower System

4
in.xe
WARNINGS:
Before installing or connecting the unit,
please read the following.
* FOR UNITS FOR USE IN OTHER THAN SINGLE-FAMILY
DWELLINGS, A CLEARLY LABELED EMERGENCY SWITCH SHALL
BE PROVIDED AS PART OF THE INSTALLATION. THE SWITCH
SHALL BE READILY ACCESSIBLE TO THE OCCUPANTS AND
SHALL BE INSTALLED AT LEAST 5 FEET (1.52 M) AWAY, ADJACENT
TO, AND WITHIN SIGHT OF THE UNIT.
* ANY DAMAGED CABLE MUST BE IMMEDIATELY REPLACED.
* TURN POWER OFF BEFORE SERVICING OR MODIFYING ANY
CABLE CONNECTIONS IN THIS UNIT.
* TO PREVENT ELECTRIC SHOCK HAZARD AND/OR WATER
DAMAGE TO THIS CONTROL, ALL UNUSED RECEPTACLES
MUST HAVE A DUMMY PLUG.
* THIS CONTROLLER MUST NOT BE INSTALLED IN PROXIMITY OF
HIGHLY FLAMMABLE MATERIALS.
warnings
* LOW VOLTAGE OR IMPROPER WIRING MAY CAUSE DAMAGE
TO THIS CONTROL SYSTEM. READ AND FOLLOW ALL WIRING
INSTRUCTIONS WHEN CONNECTING TO POWER SUPPLY.
* THIS PACK CONTAINS NO SERVICEABLE PARTS. CONTACT AN
AUTHORIZED SERVICE CENTER FOR SERVICE.
* ALL CONNECTIONS MUST BE MADE BY A QUALIFIED
ELECTRICIAN IN ACCORDANCE WITH THE NATIONAL
ELECTRICAL CODE AND ANY STATE, PROVINCE OR
LOCAL ELECTRICAL CODE IN EFFECT AT THE TIME OF THE
INSTALLATION.

5
in.xe
In.xe boast a long list of technical features. Each of them stands on its own merits and contributes to bring to in.xe equipped spa owners
the most advanced solutions available to them:
features
In.put was designed to ease wire insertion (up to # 4 AWG)
and connections. Tighter input connection reduces heat
generated for increased component lifetime.
In.put
new input terminal bloc
In.seal provides extra level of protection against water
infiltration. Connectors and power box are designed to
be watertight and no water can be in direct contact with
electrical components.
In.seal
watertight protection
Electronic components are placed into separate and
inaccessible compartments. Only serviceable parts are
made accessible to service technicians.
In.axess
board access prevention
First ever UL approved kinetic heating protection manages
water temp. increase generated by pump heat dissipation.
Hardware protection shuts all accessories off if it senses
water overheat.
In.kin
kinetic heat monitoring
A new heater safety system located in the in.therm power
box - an all-electronic dry-fire protection.
In.flo
dry-fire protect
In.t.cip is an intelligent water temp. refresh algorithm that
calculates optimal time to start pumps and get water temp.
readings. In.t.cip continuously readjusts heater start time.
In.t.cip
water temp. algorithm

6
in.xefeatures
In.stik a pen drive with an in.link connector very similar to
a USB memory stick. It connects to in.xe and contains data
to program or confi gure its system. In.xe executes the data
upload automatically.
In.stik
automated software upload
In.link cables are very cool output and input plugs and
connectors that come with colored and tagged polarizers.
Totally waterproof, they are designed to be easily
confi gured and to ensure that all cables of equipment
used to make a spa or an hot tub work properly are well
connected at their intended connection port, eliminating
any risk of mis-wiring.
In.link
ingenious plugs and connectors
Specifi cations
Refer to the detailed specifi cation chart printed in Annex.

7
in.xe
Transformer fuse
Main power
entry connection
Main power
cable input entry
Mounting feet
Installation brackets
Door to access
power input
connectors
and fuses
Light 12 vac connector
(1 amp max)
2 connectors for outputs
controlled by independent
relays (for oz, cp, light,
blower or any other ac-
cessories) (120/240 vac
5 Amp)
Connector for direct
120/240 vac 5 Amp output
(for in.play audio or video
accessories)
Main keypad connector
Accessory fuse Pump 2 fuse Pump 1 fuse
Communication
connector (in.stik, in.watch)
Bonding lug
Access to heater
connections
in.xe overview
heat.wav heater
Note: No connectors should remain unplugged. Use blank plugs to fi ll unused connectors.
Pump 2
connector
Pump 1
connector

8
in.xe
in.xe dimensions:
Front view Side view
10.8"
(275.6 mm)
4.2"
(106.7 mm)
1.2"
(30.5mm)
Ø.25"
(6 mm)
4x
3.9"
(98.3 mm)
6"
(152 mm) 3" (76 mm) 8.3" (210 mm)
5.37"
(136.4 mm)
11.75"
(298.5 mm)
5.37"
2.75"
(69.9mm)
4.5"
(114.3 mm)
Bottom view
Rear view
17.38"
(441.5 mm)
5.51"
(140 mm)
19.32"
(490.7 mm)
(140 mm)
5.69"
(144.5mm)
Ø.25"
(6 mm)
in.xe overview
11.0"
(279.4 mm)

9
in.xe in.k200 dimensions
Specifi cations and design are subject to change without notice.
Features: LED display
4 Keys
8 light indicators
in.link™ connector
Mechanical Specs:
Weight: 0.41 kg (0.9 lbs)
Dimensions (W x H x D): Front Panel:
120 mm x 51 mm x 43 mm
(4.75" x 2" x 1.7") Soft gasket
Approvals: UV resistance (ASMTD4329)
UL, CSA, TUV and CE
In.k200™ dimensions:
2"
(51 mm)
4.75"
(120 mm)
1.7"
(43 mm)

10
in.xe
The following material is
recommended:
4- # 10 screws of appropriate
length with round, truss or
pan head.
4- washers 1/2 OD x 1/16"
thickness.
Select the most appropriate
location on the fl oor for spa
pack and fi rmly attach guide
plate to wooden base with (2)
screws backed by (2) washers.
Slide back side of the unit's feet
into the guide plate. It should
easily slide into place.
Now fi rmly attach unit to
wooden base by using the
remaining (2) screws backed
by (2) washers to fi x the front of
the foot.
Note: The spa pack must be
installed at least 4 inches above
potential fl ood level. If fl oor is
on ground level, pack should
be raised at least 4 inches.
Floor installation procedure
4"
Important!
Please note that countersunk
screws should not be used as
they can damage the power
box support.
in.xe installation

11
in.xe
Firmly attach lower mounting
holes on each side of the pack
with the (2) remaining screws
and (2) washers.
The following material is
recommended:
4- # 10 screws of appropriate
length with round, truss or
pan head.
4- washers 1/2 OD x 1/16"
thickness.
Use two (2) standard 2 x4 or
2x6 wall studs, spaced on
16-inch centers to affix the spa
pack.
Wall installation procedure
in.xe installation
In the case of a flat wooden
surface: select the most
appropriate location on wall
for the spa pack. A square cut-
out of about 4-inch per side
will be needed to allow the
transformer to fit through it.
Firmly attach, one at the time,
upper mounting holes on each
side of the spa pack with (2)
screws backed by (2) washers.
Note: Make sure these (2)
screws and (2) washers are
installed. They will make
the pack stable when input,
outputs and accessory
connectors will be inserted in
their ports.

12
in.xekeypad installation & connections
Installing the in.k200™
The keypad should be installed directly onto the spa (or very
close to it) so that it is easily accessible to the user.
• To install the in.k200™, drill two 25 mm (1”) diameter holes at
67 mm (2 5/8”) from center to center as illustrated.
• Cut out the material between the two holes (see illustration).
• Clean the installation surface and peel the adhesive gasket from
the back of the keypad.
• Insert keypad and align it correctly, then ensure it's properly
glued by gently pressing evenly on the entire surface.
If the keypad is equipped with an optional holder plate remove the
two wing nuts in the back of the keypad and remove the mounting
bracket.
Insert the keypad into opening you have cut out. Put the mounting
bracket and the wing nuts back on their respective bolts and fix the
keypad securely in place (see illustration above).
Note: It is the installer’s responsibility to ensure that no obstructions
(cables, piping, etc.) are present below the deck at the drill hole
location.
Note: If the installation location is not perfectly even (e.g. wood
surface), make a silicone joint between the installation location and
the back of the unit to ensure a proper seal around it.
∅ 25 mm
(1")
Gasket with adhesive
2 5/8"
67 mm
∅ 25 mm
(1")
∅ 25 mm
(1")
25 mm
(1") dia. drill
25 mm
(1")
92 mm
(3 5/8")

13
in.xe
Connecting main keypad to in.xe
The in.k200 comes with a 10 ft
cable and an in.link connector.
To connect the in.k200, simply
insert its in.link connector
into the appropriate keypad
connector (as illustrated)
keypad installation & connections
in.k200
Connect the main keypad
in.k200 as indicated here.

14
in.xe
Warning!
"For units for use in other than single-family dwellings, a
clearly labeled emergency switch shall be provided as part of
the installation. The switch shall be readily accessible to the
occupants and shall be installed at least 5 feet (1.52 m) away,
adjacent to, and within sight of the unit".
-----
This product must always be connected to a circuit protected
by a ground fault interrupter.
Proper wiring of the electrical service box, GFCI and in.xe
terminal block is essential!
Check your electrical code for local regulations. Only copper
wire should be used, never aluminum.
-----
Disposal of the product
The appliance (or the product) must be disposed
of separately in accordance with the local waste
disposal legislation in force.
Main electrical box GFCI panel
Electrical wiring North American model in.xe
electrical wiring

15
in.xe
To install the wiring for the
in.xe spa control, you'll need a
Phillips screwdriver and a fl at
screwdriver.
Loosen the 2 screws of the Spa
Pack door and open it.
Remove 5 1/2" of cable
insulation.
Connect the bonding conduc-
tor to the bonding lug on the
front of the in.xe Spa Pack
(a grounded electrode conduc-
tor shall be used to connect
the equipment grounding con-
ductors).
bonding lug
Strip away 1" of each wire
insulation.
Pull the cable through the
cutout of the box and secure it
with a strain relief (1" NPT strain
relief; hole diameter: 1.335").
Make sure that only the uncut
sheathing is clamped at this
opening.
Push the color-coded wires
into the terminals as indicated
on the sticker and use the fl at
screwdriver to tighten the
screws on the terminals.
After making sure wire connec-
tions are secure, push them
back into the box and close the
door. Tighten the 2 screws of
the Spa Pack door.
Electrical wiring
North American model in.xe
electrical wiring

16
in.xe
In.xe.ce 230 VAC or
230/400 VAC
Correct wiring of the electrical
service box, RCD, and pack
terminal block is essential!
Call an electrician if necessary.
Warning!
In.xe.ce models must always
be connected to a circuit
protected by a Residual-
Current Device (RCD) having
a rated operating residual-
current not exceeding 30 mA.
Electrical wiring European model in.xe.ce
Single-phase Dual-phase
electrical wiring
For 120 VAC (*3 wires)
*If connected to a 3 wire
system, no 240 VAC
component will work.
Refer to "Connections
for 120v heater" section
of this manual.
For 240 VAC (4 wires)
Correct wiring of the electrical
service box, GFCI, and pack
terminal block is essential.
Call an electrician if necessary.
Electrical wiring North American model in.xe

17
in.xe
Heat.wav heater
In.xe comes with a high
performance heat.wav heater.
With no pressure switch, it
features in.fl o integrated dry-
fi re protection.
The heat.wav heater is factory confi gured 240v /4 kW (or
2KW), but it can be converted to a dedicated 120v / 1kW by a
simple switching a cable connection port. (Option available on
NorthAmerican models only).
Heat.wav specifi cation summary:
• Supports 120v or 240v
• Protected by external
breaker (not fused)*
• Incoloy® or Titanium (optional) heater element
for greater protection against corrosion.
Connections for 120v
heater (1KW)
L2 GroundL1
Connections for 230/240
VAC heater (4KW or 2 KW)
heater connections
Note: European models are 230 or 240 VAC and are fuse protected
A watertight panel protects the
heater and probe connectors.
Removing the panel gives
access to in.fl o dry-fi re
protection and
hi-limit/regulation probe
connectors, line 1, line 2 and
ground power input cables
connection ports.
GroundN L1

18
in.xe
in.link connectors
In.link connectors
In.xe features in.links connectors with colored and tagged
polarizers. This new plug and connector technology has been
specifi cally designed for easy and safe assembly. The tags are
interchangeable depending on the output; the polarizers are
designed to avoid misconnections.
In.link connectors are easily and conveniently accessible from
the front of the pack offering a wide range of possible connection
confi gurations. In.link connectors come in 3 sizes (HC, LC and low
voltage) for all types of inputs and output devices.
High Current
Integrated latch
Low Current
Low voltage
Colored & tagged
polarizers
Latch snap & strain relief
A latch mechanism is provided
to maintain male and female
connectors together. The tab
provided on the male part gives
the operator an audible and
tactile feedback at the insertion
of the cable in the female part.
Once the latch is engaged, it
will prevent both parts from
separating unintentionally by
vibration or shock. To unplug
the male connector, a gentle
press on the tab will allow the
release of the locking mecha-
nism to separate both parts.
Watertight design UL & CE
The female connector comes
with a built-in seal ensuring a
watertight connection assembly
sealed from moisture and
water ingress. This sealing is
intended to be suitable for the
NorthAmerican and European
standards and the demanding
spa environment.

19
in.xe in.link connectors
In.link output connectors:
High-Current - HC connectors:
Output Typical Device
Out 1 Pump 1
Out 2 Pump 2
Low-Current - LC connectors: (relay controlled)
Output Typical Device
Out 3 Blower
Out 4 Ozonator
Out 5 Audio/video (direct to line)
Low-Voltage - LV connectors:
Output Typical Device
C Main keypad
CO Comm. Connector (in.stik, in.watch)
L1 Light
Female connector on Spa Pack
LCHC
6
5
4
3
2
1
6
5
4
3
2
1
Pump 2
connector
Pump 1
connector Blower connector Ozonator connector
Direct
connector
Keypad
connector
Comm
connector
Light
connector
Connector Map