Afinia label L901 User manual

L901 COLOR

LABEL PRINTER

OPERATOR MANUAL

8150 Mallory Ct.

Chanhassen, MN 55317

Toll Free: (888) 215-3966

Direct: (952) 556-1600

afinialabel.com

v1.1

SAFETY PRECAUTIONS

THIS EQUIPMENT PRESENTS NO PROBLEM WHEN USED PROPERLY. OBSERVE

SAFETY RULES WHEN OPERATING THE L901 LABEL PRINTER.

BEFORE USING PRINTER, READ THIS MANUAL CAREFULLY AND FOLLOW

RECOMMENDED PROCEDURES, SAFETY WARNINGS, AND INSTRUCTIONS:

Keep hands, hair, and clothing clear of rollers and other moving parts.

Avoid touching moving parts or materials while machine is in use. Before clearing a jam, be sure

machine mechanisms come to a stop.

Always turn machine off before making adjustments, cleaning the machine, or performing any

maintenance covered in this manual.

Power cord and power supply supplied with machine. Plug it into a properly grounded, easily

accessible wall outlet near machine. Failure to properly ground machine can result in severe personal

injury and/or fire.

Power cord and wall plug are primary means of disconnecting machine from power supply.

DO NOT use an adapter plug on line cord or wall outlet.

DO NOT remove ground pin from line cord.

DO NOT route power cord over sharp edges or trap it between furniture.

Avoid using wall outlets that are controlled by wall switches or shared with other equipment.

Make sure there is no strain on power cord caused by jamming it between equipment,

walls or furniture.

DO NOT remove covers. Covers enclose hazardous parts that should only be accessed by a qualified

service representative. Report any cover damage to your service representative.

This machine requires periodic maintenance. Contact your authorized service representative for required

service schedules.

To prevent overheating, do not cover vent openings.

Use this equipment only for its intended purpose.

In addition, follow any specific occupational safety and health standards for your workplace or area.

This manual is intended solely for the use and information of Afinia Label, its designated agents,

customers, and their employees. The information in this guide was obtained from several different

sources that are deemed reliable by all industry standards. To the best of our knowledge, that information

is accurate in all respects. However, neither Afinia Label nor any of its agents or employees shall be

responsible for any inaccuracies contained herein.

Memjet®is a registered trademark.

All other trademarks are the property of their respective holders.

photocopying, recording, or any information storage and retrieval system without permission in writing from the publisher.

TABLE OF CONTENTS

SECTION 1 –Getting Acquainted 1

Parts of the Printer 1

SECTION 2 –Installing Printer 6

Contents of Packaging 6

Choose a Location 6

Unpack and Set-up 6

Attachments 6

Install Ink Drip Tray Assembly 7

Connect Printer 8

Connect to Computer 8

Install Printer Driver 9

Install Over USB Connection 9

Install Over Network Connection 11

Install Ink Tanks 16

First Time Install Printhead 17

Connect Printer to External Device 20

Align External Devices to Printer 20

Load Media 20

SECTION 3 –Operating Printer 21

Printer Driver Properties 21

General Tab 22

Layout Tab 23

Color Tab 23

Media Tab 24

Import/Export Tab 26

Using Printer Touchscreen 27

Drop-Down Menu Options 27

Using Printer Toolbox 36

Drop-Down Menu Options 36

System Settings 42

Maintenance Drop-Down 48

Service Drop-Down 48

Print Drop-Down 48

SECTION 4 –Maintenance 49

Replace Ink Tanks 49

Clean Ink Tank Contacts 50

Clean/Replace Printhead 51

Inspect the Service Station 55

Replace Ink Waste Tray 56

Remove Jammed Media 56

Misfeeds 56

Cleaning 57

Shipping or Transporting Printer 59

SECTION 5 –Troubleshooting Guide 61

Memjet®Printhead 61

Printer 62

Errors and Warnings 63

Appendices 68

Appendix A –Printer Specifications 68

Appendix B –Supplies and Optional Hardware 69

Appendix C –Borderless Printing: Borderless Print vs. Oversize 70

Index 74

TABLE OF CONTENTS

NOTES

______________________________________________________

SECTION 1

GETTING ACQUAINTED

SECTION 1 –Getting Acquainted

Parts of the Printer

Front View and Right Side

Control Panel Touchscreen –Displays Menu and information about Printer status.

Controls Printer functions and setup.

Top Cover –Provides access to Print Engine, Printhead and Service Station.

ON/OFF LED Button –Turn power ON or OFF during idle time and maintenance.

Top Assembly ("Clamshell") –Holds upper section of Print Engine including

Printhead and Service Station. Lifts up to clear media path.

Ink Vapor Exhaust Fan –Draws ink vapor out of the Print Area and away from the

Exit Sensor.

Cutter Assembly –Cuts media after each piece or at end of job.

Fixed and Adjustable Exit Media Guides –Loosen and tighten knob to slide

Adjustable Exit Guide to accommodate different media widths and keep media aligned

as it exits the Printer.

Ink Tank Door –Access to Ink Tanks. When open, disconnects Printer communication

to Ink Tanks and allows safe installation and replacement.

Ink Tanks –Printer has five Ink Tanks: Cyan, Yellow, Magenta, and two Black.

10.

Ink Waste Tray –Catches any waste ink produced by system. Tray is filled with

absorbent material. Pull on tabs to remove Tray.

11.

Ink Tank Latches –Used to hold Ink Tanks in slots.

NOTE: Make sure both sides at bottom part of latch are engaged.

12.

Adjustable Media Guide –Adjusts to hold media against Media and Alignment Guides.

13.

Top Assembly Latch –Release to raise Printhead Assembly to clear media jams or for

other maintenance.

SECTION 1

GETTING ACQUAINTED

Left Side and Rear View

Top Cover –Provides access to Print Engine, Printhead and Service Station.

Control Panel Touchscreen –Displays Menu and information about Printer

status. Controls Printer functions and setup.

Top Assembly ("Clamshell") –Holds upper section of Print Engine including

Printhead and Service Station. Lifts up to clear media path.

Ink Tank Door –Access to Ink Tanks. When open, a switch disconnects Printer

communication to Ink Tanks and allows safe Ink Tank installation and replacement.

Adjustable Media Guide –Adjusts to hold media against Stationary Media and

Alignment Guides.

Fixed Media Guide –Keeps media aligned as it enters the Printer.

Top Forwarding Wheels Assembly and Forwarding Rollers–Move media

smoothly into the Printer.

Adjustable Media (Entry) Sensor –Aligns the Media Sensor to accurately read

irregular-shaped media (such as die-cut ovals or circles).

Network Port –Ethernet cable plugs in here.

10.

USB Port –USB cable attaches to Printer here.

11.

Interface Port –Connect an external device.

12.

Main Power Switch, Receptacle and Fuse –Plug in power cord here. Switch

turns main power ON/OFF. (Use Control Panel LED Power switch to turn off

machine for cleaning and maintenance). Fuse protects Printer’s electronic circuits.

13.

Service Port –Provides advanced diagnostic access for service technicians.

SECTION 1

GETTING ACQUAINTED

Print Engine View

Printhead Latch –When closed, connects Ink Revolver Couplings with Printhead.

When opened, retracts Ink Couplings from Printhead and provides access to

Printhead for cleaning and replacement.

WARNING! Never attempt to open Printhead Latch manually, severe damage will result. Use

the Printhead Release in the Touchscreen "Service" drop-down menu when no ink is in

system. Use System Deprime when ink is in system.

Ink Revolver Couplings –Connect ink hoses to Printhead. Printhead Latch extends

and retracts couplings from Printhead.

Printhead –Memjet®Printhead produces an 8.5" wide full color print area.

Service Station –Cleans Printhead of excess ink and debris, keeps Printhead

hydrated and protected when not in use, captures and removes ink used to keep

nozzles clear, and moves out of the way of the Printhead during printing.

Service Station Inspection Motor –Moves the Service Station in and out from

under the Printhead Assembly for inspection, cleaning or service.

Printhead Assembly Lifter Motor –Lifts and lowers the Printhead Assembly over

the Service Station for Service Station access and Printing.

SECTION 1

GETTING ACQUAINTED

Print Area View (Under Top Assembly)

Forwarding Rollers –Move media into Printer.

Top Assembly "Open" Switch –Signals Printer when the Top Assembly Latch is

released and Top Assembly is opened. Shows on Touchscreen display and in

Toolbox System Status icon.

Adjustable Media (Entry) Sensor –Aligns the Media Sensor to accurately read

irregular-shaped media (such as die-cut ovals or circles).

Print Platen –Flat surface helps media transport smoothly through Print Area.

Top Assembly Latch –Release to raise Top Assembly to clear media jams or for

cleaning and other maintenance.

Transport Rollers –Keep media moving through Print Area.

Ink Drip Cover and Tray –Located under Printhead. Catches any excess ink

coming from Service Station and Printhead.

Encoder Assembly and Guard.

Support Strut –Supports Top Assembly when raised.

10.

Media (Exit) Sensor –Signals Printer that media has exited the Printer.

11.

Ink Vapor Exhaust Fans –Draw ink vapor out of the Print Area and away from the

Exit Sensor.

12.

Exit Starwheel Assembly –Helps media exit smoothly from Printer.

SECTION 1

GETTING ACQUAINTED

Ink Tank Door View

Print Engine Assembly Latch –Release to raise Printhead Assembly to clear

media jams or for other maintenance.

Ink Tank Latches –Used to hold Ink Tanks in slots.

NOTE: Make sure both sides at bottom part of latch are engaged.

Ink Tanks –Printer has 5 Ink Tanks: Cyan, Yellow, Magenta, and two Black

Ink Waste Tray –Catches any waste ink produced by system. Tray is filled with

absorbent material. Pull on tabs to remove Tray.

Ink Tank Disconnect Switch –When Ink Door is opened, switch shuts down

communication between Printer and Ink Tanks for safe removal and replacement.

SECTION 2

INSTALLING PRINTER

SECTION 2 –Installing Printer

Contents of Packaging

L901 Label Printer

Ink Drip Tray Assembly

AC Power Cord

USB Cable

Network Cable

Print head

Quick start guide

Driver Software CD

Before using Label Printer:

Choose a location for Printer

Unpack Printer

Install Printer Driver

Plug in Printer and connect it to computer or network

Install Ink Tanks

Install Printhead

Align Printer with other in-line

devices, if used (Unwinder,

Rewinder, Laminator, etc.)

Connect other in-line devices to

Printer

Set up feed on Printer

Choose a Location

Place the Printer on a sturdy level worktable or cabinet at least 9" from any walls. Use a level to make

sure the Printer is level. Protect the Printer from excessive heat, dust, and moisture. Avoid placing the Printer in

direct sunlight.

Unpack and Set-up

Remove Printer and its parts from carton. Remove all packing tape.

Attachments

Install Ink Drip Tray Assembly before operating Printer!

Install alignment plates for use with external equipment such as Unwinders and Winders.

SECTION 2

INSTALLING PRINTER

Install Ink Drip Tray Assembly

Do not run the printer without the Ink Drip Tray

in place!

1. Open Ink Tank Door [A].

2. Release Latch [B] to raise the Top

Assembly.

3. Insert tabs on Ink Drip Tray into frame

slots [C] as shown.

4. Close Top Assembly.

SECTION 2

INSTALLING PRINTER

Connect Printer

Plugging in Printer

Plug power cord into receptacle [1] located on the rear panel of the Printer.

Internal power supply in Printer is rated 115 to 240VAC, 50/60 Hz.

CAUTION

DO NOT USE ADAPTER PLUGS OR EXTENSION CORDS TO

CONNECT PRINTER TO WALL RECEPTACLE.

DO NOT USE OUTLETS CONTROLLED BY WALL SWITCHES.

DO NOT USE OUTLETS THAT SHARE SAME CIRCUIT WITH

LARGE ELECTRICAL MACHINES OR APPLIANCES.

Connect to Computer

Printer connects to computer through USB Port [2].

Network Port [3] for operating in a network environment.

See “Install Over Network Connection”on page 11.

Turning Power ON and OFF

Powering Up Printer:

1. Press Main Power Switch on Rear Panel.

2. Press Power Button on Control Panel.

Powering Down Printer:

CAUTION

WHENEVER POWERING DOWN UNIT, ALWAYS:

1. PRESS POWER BUTTON ON CONTROL PANEL.

2. WAIT FOR PRINTER TO STOP PROCESSING AND

GREEN POWER LED TO GO OFF.

3. THEN PRESS MAIN POWER SWITCH ON REAR PANEL.

SECTION 2

INSTALLING PRINTER

Install Printer Driver

For Printer software to operate properly, check that computer system meets minimum requirements:

Operating System: Windows 8/8.1, Windows 10 (Desktop Mode only). Windows 7. Supports 32 and 64 bit

systems.

NOTE: Windows 8, 8.1 and Windows 10 will only work in desktop mode. No Windows 8 or 10 metro apps

(applications that work ONLY in Windows 8 or 10 environments) are supported.

You must have administrative privileges on system.

Microprocessor: Pentium II, 2 GHz minimum (Pentium Dual Core, 2.5 GHz or better, is optimal)

System memory: 2 GB minimum; or as recommended for your operating system.

Free hard drive space: At least 10 GB.

Web Browser: Firefox recommended; Chrome, Safari, and Opera also supported.

CD/DVD drive (Installer can also be downloaded from afinialabel.com/support/software-drivers/)

USB port (2.0/3.0): (Ports will be identified as “USB” or “Enhanced” in Device Manager)

Microsoft .Net Framework version 3.5 (for 32 bit systems) or Microsoft .Net Framework version 4 (for 64 bit

systems) must be installed.

NOTE: Even if a higher .NET Framework version is installed; version 3.5 or 4 must also be installed, or

Toolbox will not open.

IMPORTANT: Before installing Printer software (Toolbox and Driver), temporarily disable all antivirus

programs and firewalls. In addition, you must be logged onto system with full administrative privileges (admin

rights).

The Printer can be installed using a USB connection or over a network connection.

NOTE: If installing over USB, do not plug in USB cable until prompted.

Install Over USB Connection

1. Check that the Printer is plugged in and turned OFF. Disconnect USB

connection if already plugged in.Install disc supplied with Printer in

your CD drive. When AutoPlay Window opens, click “Run

WinSetup.exe”to start.

2. Install Driver.

Make sure computer system meets minimum

requirements and you followed other instructions

listed on screen.

Click “Install Driver”.

SECTION 2

INSTALLING PRINTER

3. License Agreement.

Check “I accept…” then click “Next>”.

4. Printer Connections. Click “Configure to print using

USB”. Then click “Next>”.

5. Installing Printer Software.

Driver pre-installation begins.

6. Would You Like to Install This Device Software?

Click “Install”.

You may see this message more than once as the drivers

are installed.

7. Connect Device Now. Turn Printer ON and connect USB

cable.

Do not click the Back or Cancel buttons.

The Printer will be recognized and the drivers will finish

installing.

SECTION 2

INSTALLING PRINTER

8. Finish software installation. You can check “Set this

printer as the default printer”at this time.

Click “Finish”.

9. Install Driver window

Click Install Driver again to add another printer, or close

Installer.

10. Restart computer to complete installation.

Install Over Network Connection

There are two methods of installing over a network connection.

Method A

This procedure works for almost all networks that allow automatic assignment of the IP address (factory default).

NOTE: Copy the 12-digit Hardware ID number listed on the Printer(s) on the label located below the

Ethernet port so you can identify the Printer(s) in a later step.

1. Check that Printer is plugged in and turned ON. Make sure the Ethernet

(network) cable is plugged into the Ethernet port on the Printer. Install

disc supplied with Printer in your CD drive. When AutoPlay Window

opens, click “Run WinSetup.exe”to start.

2. Install Driver.

Make sure computer system meets minimum requirements. Follow all

other instructions listed on screen.

Click “Install Driver”.

SECTION 2

INSTALLING PRINTER

3. License Agreement.

Check “I accept…” then click “Next>”.

4. Printer Connections. Click “Configure to print using the

Network”. Make sure the Printer is connected to the

Network and has been assigned an IP Address. Then click

“Next>”.

5. Printers Discovered. A list of available Printers opens.

Check the Printer column to verify you have an Afinia

L901 printer. Check the Hardware ID column and match

the number listed to the number you copied previously

from the Printer label. Select that Printer. Click “Next>”.

NOTE: If the Printer does not appear on the list, the IP

address may have to be assigned manually. See “Install

Over Network Connection, Method B”on page 14.

6. Installing Printer Software.

Driver pre-installation begins.

7. Would You Like to Install This Device Software?

Click “Install”.

You may see this message more than once as the drivers

are installed.

SECTION 2

INSTALLING PRINTER

8. Finished software installation.

You can check “Set this printer as the default printer” at

this time.

Click “Finish”.

9. Install Driver window.

Click “Install Driver”again to install another Printer, or close the Installer.

Tip: To help distinguish between multiple Afinia L901 Drivers on your system; open the “Printers and Faxes”

(Devices and Printers) folder and rename the Printers. For example, rename a network-configured printer “Afinia

L901 (Network-1)” and a USB-configured printer “Afinia L901 (USB)”.

To open the “Toolbox” utility over an Ethernet (network) connection:

Click Start, All Programs, Afinia Label, Afinia L901 Driver, Toolbox.

If more than one copy of the Afinia L901 Driver is installed, you will have to choose which device you want the

Toolbox to connect to. To help choose the proper device, you can identify the Printer(s) using the Hardware ID

you copied earlier or you can rename the Printer(s) as outlined in the Tip above.

Example:

Afinia L901 Driver configured for USB:

Suggested name “Afinia L901 (USB)”

Afinia L901 Driver (Copy 1) configured for Network:

Suggested name “Afinia L901 (Network-1)”.

Afinia L901 Driver (Copy 2) configured for Network:

Suggested name “Afinia L901 (Network-2)”.

SECTION 2

INSTALLING PRINTER

Method B

Use this procedure to install the Print Driver over the Network connection on Static IP systems requiring that an IP

address is assigned manually.

NOTE: Copy the 12-digit Hardware ID number listed on the Printer(s) on the label just below Ethernet port

so you can identify the Printer(s) in a later step.

1. Install the Printer Software over a USB connection.

This can be done using a nearby computer or laptop. Once the Driver is installed on the Printer, use that

same computer to open the Printer Toolbox.

2. In the “View”drop-down,

click “Service Menus”. The

Service/Diagnostics screen

opens. Click the “System

Settings”button. The

“System Settings”screen

opens. Under “Network

Settings”your IT support

person can fill in the

necessary information (or you

can get it from them). Click “Submit”.

3. Disconnect the USB from the local computer or laptop. If not using that computer for printing, the Afinia

L901 Software can be uninstalled.

4. Connect the Ethernet cable to the Ethernet port and rerun

the “Install Over Network Connection, Version A”

procedure. The Printer should now appear on the “Printers

Discovered”window. The Printer can still be identified by

its “Hardware ID”, but the new IP address entered by

your IT support person (or operator) is shown.

Select the desired Printer and click “Next>”. Follow the

remaining steps.

5. Installing Printer Software.

Driver pre-installation begins.

6. Would You Like to Install This Device Software?

Click “Install”.

You may see this message more than once as the drivers

are installed.

SECTION 2

INSTALLING PRINTER

7. Finished software installation. You can check “Set this

printer as the default printer” at this time.

Click “Finish”.

8. Close Installer.