Kyocera TASKalfa PA4500ci User manual

kyoceradocumentsolutions.com
Operation Guide
PA4500ci
2023.6
2Z2KDENUS000

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Contents
1 Please Read First .................................................................................... 1
Preface .........................................................................................................................................2
Machine Features .......................................................................................................................4
Optimize your office workflow .......................................................................................4
Save energy and cost .......................................................................................................5
Strengthen security .........................................................................................................6
Use functions more efficiently ........................................................................................8
Guides Provided with the Machine .........................................................................................10
About the Operation Guide (this Guide) ................................................................................12
Structure of the guide ...................................................................................................12
Conventions Used in This Guide ..................................................................................13
Notice .........................................................................................................................................17
Safety Conventions in This Guide .................................................................................17
Environment ...................................................................................................................18
Precautions for Use ........................................................................................................19
SAFETY OF LASER BEAM (USA) ......................................................................................20
Safety Instructions Regarding the Disconnection of Power .....................................21
Compliance and Conformity .........................................................................................21
Radio Tag Technology ...................................................................................................22
Other precautions (for users in California, the United States) .................................22
Warranty (the United States and Canada) ..................................................................23
Wireless Connection (Mexico only) ..............................................................................24
Security Precautions when Using Wireless LAN (If equipped) .................................25
Limited Use of This Product (If equipped) ..................................................................26
Legal and Safety Information .......................................................................................27
Energy Saving Control Function ...................................................................................29
Automatic 2-Sided Print Function ................................................................................29
Resource Saving - Paper ................................................................................................29
Environmental benefits of "Power Management" ....................................................29
ENERGY STAR Program ..................................................................................................30
2 Installing and Setting up the Machine .............................................. 31
Part Names (Machine Exterior) ...............................................................................................32
Part Names (Connectors/Interior) .........................................................................................33
Part Names (With Optional Equipments Attached) ..............................................................35
Connecting the Machine and Other Devices .........................................................................36
Connecting Cables ....................................................................................................................38
Connecting LAN Cable ...................................................................................................38
Connecting USB Cable ...................................................................................................39
Connecting the Power Cable ........................................................................................39
Power On/Off ............................................................................................................................40
Power on .........................................................................................................................40
Power off .........................................................................................................................40
Using the Operation Panel ......................................................................................................41
Operation Panel Keys ....................................................................................................41
Adjusting the Operation Panel Angle ..........................................................................43
Touch Panel ...............................................................................................................................44
Home screen ...................................................................................................................44
Display for Device Information .....................................................................................48
Display Setting Screen ...................................................................................................48
Display of Keys That Cannot Be Set .............................................................................49
Enter Key and Search Key .............................................................................................50
Help Screen .....................................................................................................................51
Login/Logout .............................................................................................................................52
Login ................................................................................................................................52

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Logout .............................................................................................................................53
Default Settings of the Machine .............................................................................................54
Setting Date and Time ...................................................................................................54
Network Setup ................................................................................................................55
Energy Saver function ....................................................................................................67
Quick Setup Wizard ..................................................................................................................69
Configuring Settings Quick Setup Wizard ...................................................................71
Installing Software ....................................................................................................................72
Published Software (Windows) ....................................................................................72
Installing Software in Windows ....................................................................................73
Uninstalling Windows Software ...................................................................................80
Installing Software on a Mac OS Computer ................................................................82
Checking the Counter ..............................................................................................................87
Additional Preparations for the Administrator .....................................................................88
Administrator Privileges Overview ..............................................................................88
Log in as Machine Administrator or Administrator ...................................................88
Strengthening the Security ...........................................................................................89
Command Center RX ................................................................................................................91
Accessing Command Center RX ...................................................................................91
Changing Security Settings ...........................................................................................93
Changing Device Information ......................................................................................94
SMTP and E-mail Settings .............................................................................................95
Creating a New Custom Box .........................................................................................97
Printing a Document Stored in a Custom Box ............................................................98
3 Preparation before Use ..................................................................... 100
Load Paper ...............................................................................................................................101
Loading Paper ..............................................................................................................101
Precaution for Loading Paper .....................................................................................103
Paper Specifications available in the Cassettes ........................................................104
Loading in the Cassettes .............................................................................................105
Paper Specifications available in the Multipurpose Tray ........................................108
Loading Paper in the Multipurpose Tray ..................................................................109
Specifying Paper Size and Media Type ......................................................................112
Paper Stopper .........................................................................................................................115
4 Print from PC ...................................................................................... 116
Printer Driver Print Settings Screen .....................................................................................117
Displaying the Printer Driver Help .............................................................................119
Changing the Default Printer Driver Settings (Windows 10) ..................................120
Printing from PC .....................................................................................................................121
Printing on Standard Sized Paper ..............................................................................122
Printing on Non-standard Sized Paper ......................................................................124
Printing with Universal Print .......................................................................................127
Printing on Banner Paper ...........................................................................................130
Canceling Printing from a Computer .........................................................................133
Printing from the Mobile Device ...........................................................................................134
Printing by AirPrint ......................................................................................................134
Printing by Mopria .......................................................................................................134
Printing with Wi-Fi Direct ............................................................................................134
Printing Data Saved in the Printer ........................................................................................135
Specifying the Job Box from a Computer and Storing the Job ...............................135
Printing Documents from Private Print Box .............................................................136
Deleting the Documents Stored in the Private Print Box ........................................137
Printing Document from Stored Job Box ..................................................................138
Deleting the Documents Stored in the Stored Job Box ...........................................139
Printing Document from Quick Copy Box .................................................................140
Deleting the Documents Stored in the Quick Copy Box .........................................141
Printing Document from Proof and Hold Box ..........................................................142

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Deleting the Documents Stored in the Proof and Hold Box ...................................142
Printing Documents from PIN Print Box ...................................................................143
Deleting the Documents Stored in the PIN Print Box .............................................143
Printing Document from Universal Print Box ...........................................................144
Deleting the Documents Stored in the Universal Print Box ...................................145
Monitoring the Printer Status (Status Monitor) ..................................................................146
Accessing the Status Monitor .....................................................................................146
Exiting the Status Monitor ..........................................................................................146
Quick View State ...........................................................................................................146
Printing progress tab ...................................................................................................147
Paper tray status tab ...................................................................................................147
Toner Status Tab ..........................................................................................................148
Alert tab .........................................................................................................................148
Status Monitor Context Menu ....................................................................................149
Status Monitor Notification Settings .........................................................................150
5 Operation on the Machine ................................................................ 152
Recalling Frequently Used Functions (Favorites) ................................................................153
Register Favorites (Wizard Mode) ..............................................................................153
Register Favorites (Program Mode) ..........................................................................154
Recalling Favorites (Wizard Mode) ............................................................................156
Recalling Favorites (Program Mode) .........................................................................156
Editing Favorites ...........................................................................................................156
Deleting Favorites ........................................................................................................157
Using Applications ..................................................................................................................158
Installing Applications .................................................................................................158
Activating Applications ................................................................................................159
Deactivating Applications ............................................................................................160
Uninstalling Applications ............................................................................................161
Registering Shortcuts .............................................................................................................162
Registering Shortcuts ..................................................................................................162
Editing Shortcuts ..........................................................................................................163
Deleting Shortcuts .......................................................................................................163
Canceling Jobs .........................................................................................................................164
Using Document Boxes ..........................................................................................................165
What is Custom Box? ...................................................................................................165
What is Job Box? ...........................................................................................................165
What is USB Drive Box? ...............................................................................................165
Basic Operation for Document Box ...........................................................................166
How to use Custom Box .........................................................................................................168
Creating a New Custom Box .......................................................................................169
Editing Custom Box ......................................................................................................171
Deleting Custom Box ...................................................................................................172
Storing Documents to a Custom Box ........................................................................173
Printing Document in a Custom Box .........................................................................174
Moving Documents in Custom Box ...........................................................................175
Deleting Documents in Custom Box ..........................................................................176
Using Removable USB Drive ..................................................................................................177
Printing Documents Stored in Removable USB Drive .............................................177
Check the USB Drive Information ..............................................................................178
Removing USB Drive ....................................................................................................178
6 Using Various Functions .................................................................... 179
About Functions Available on the Machine .........................................................................180
Custom Box (Print) .......................................................................................................180
USB Drive (Printing Documents) ................................................................................181

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Quiet Mode ..............................................................................................................................182
Duplex ......................................................................................................................................183
EcoPrint ....................................................................................................................................184
File Name Entry .......................................................................................................................185
Job Finish Notice .....................................................................................................................186
Delete after Printed ................................................................................................................187
Encrypted PDF Password .......................................................................................................188
JPEG/TIFF Print ........................................................................................................................189
XPS Fit to Page ........................................................................................................................190
7 Status/Job Cancel ............................................................................... 191
Checking Job Status ................................................................................................................192
Displaying Status Screens ...........................................................................................192
Checking Detailed Information of Jobs .....................................................................194
Checking Job History ..............................................................................................................195
Displaying Job History Screen .....................................................................................195
Checking the Detailed Information of Histories ......................................................196
Sending the Log History ..............................................................................................196
Job Operation ..........................................................................................................................197
Pause and Resumption of Jobs ...................................................................................197
Canceling of Jobs ..........................................................................................................197
Device Information .................................................................................................................198
Checking the Remaining Amount of Toner and Aaper, and the Condition of the Unit .199
8 System Menu ...................................................................................... 200
Operation Method ..................................................................................................................201
System Menu Settings ............................................................................................................203
Language .................................................................................................................................206
Report .......................................................................................................................................207
Print Report ...................................................................................................................207
Send Log History ..........................................................................................................209
User Property ..........................................................................................................................210
Cassette/MP Tray Settings .....................................................................................................211
Cassette 1 to Cassette 5 Settings ...............................................................................211
Multipurpose Tray Settings .........................................................................................212
Common Settings ...................................................................................................................213
Default Screen ..............................................................................................................213
Buzzer ............................................................................................................................213
Paper Settings ..............................................................................................................213
Function Defaults .........................................................................................................217
Error Handling ..............................................................................................................218
Color Toner Empty Action ...........................................................................................218
Low Toner Alert ............................................................................................................218
Time for Maintenance Alert ........................................................................................220
Keyboard Layout ..........................................................................................................220
Optional Keyboard Type ..............................................................................................220
Display Status/Log .......................................................................................................220
Remote Printing ...........................................................................................................221
Direct Printing from Web ............................................................................................221
Message Banner Print .................................................................................................222
Pause/Resume of All Print Jobs ..................................................................................222
Home ........................................................................................................................................223
Document Box .........................................................................................................................224
Custom Box ...................................................................................................................224
Job Box ...........................................................................................................................225
Application ...............................................................................................................................226
Internet ....................................................................................................................................227
[Proxy] ...........................................................................................................................227

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User Login/Job Accounting ....................................................................................................228
Printer ......................................................................................................................................229
About reduced print settings ......................................................................................232
System/Network .....................................................................................................................234
Network .........................................................................................................................234
Optional NIC .................................................................................................................253
Primary Network (Client) ............................................................................................257
Interface Block Setting ................................................................................................258
Bluetooth Settings .......................................................................................................258
Security Level ................................................................................................................259
Restart ...........................................................................................................................259
RAM Disk Setting ..........................................................................................................260
Data Security .................................................................................................................261
Optional Function .........................................................................................................262
Remote Services Settings ............................................................................................263
Remote Operation ........................................................................................................263
Administrator Authentication on Firmware Update ................................................263
Administrator Authentication on Data Import/Export ............................................263
Allowlisting ....................................................................................................................265
Date/Timer/Energy Saver ......................................................................................................266
Adjustment/Maintenance ......................................................................................................269
9 User Authentication and Accounting
(User Login, Job Accounting) ............................................................ 271
Overview of User Login Administration ...............................................................................272
Managing the Job Account from PC ...........................................................................272
Enable User Login Administration ........................................................................................273
Setting User Login Administration .......................................................................................274
Authentication Security ...............................................................................................274
Adding a User (Local User List) ..................................................................................276
Changing User Properties for Local Users
(Admin, DeviceAdmin, PowerUser) ............................................................................277
Changing User Properties for Network Users ..........................................................278
Deleting a User .............................................................................................................279
Managing the Users that Print on This Machine from a PC ...................................280
Server Settings ..............................................................................................................281
Configure Network User Rights .................................................................................283
Obtain NW User Property ...........................................................................................284
ID Card Settings ............................................................................................................285
PIN Login .......................................................................................................................287
Using User Login Administration ...............................................................................287
Overview of Job Accounting ..................................................................................................288
Enabling Job Accounting ........................................................................................................289
Job Accounting ........................................................................................................................290
Job Accounting (Local) ............................................................................................................291
Adding an Account .......................................................................................................291
Restricting the Use of the Machine ............................................................................292
Editing an Account .......................................................................................................293
Deleting an Account .....................................................................................................294
Job Accounting for Printing .........................................................................................295
Configuring Job Accounting ..................................................................................................297
Counting the Number of Pages Printed ....................................................................297
Print Accounting Report ..............................................................................................300
Using Job Accounting ...................................................................................................301
Apply Limit ....................................................................................................................302
Counter Limit Default ..................................................................................................302
Unknown User Settings ...............................................................................................303

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10 Troubleshooting ................................................................................. 305
Regular Maintenance .............................................................................................................306
Cleaning .........................................................................................................................306
Cleaning Paper Transfer Unit .....................................................................................307
Replacing the Toner Container ...................................................................................308
Replacing the Waste Toner Box .................................................................................312
Troubleshooting .....................................................................................................................314
Solving Malfunctions ...................................................................................................314
Machine Operation Trouble ........................................................................................314
Printed Image Trouble ................................................................................................348
Color Printing Trouble .................................................................................................356
Remote Operation ........................................................................................................362
Responding to Messages ............................................................................................365
Adjustment/Maintenance ......................................................................................................381
Overview of Adjustment/Maintenance .....................................................................381
Perform image adjustment .........................................................................................381
Color Registration Procedure .....................................................................................382
Clearing Paper Jams ...............................................................................................................387
Jam Location Indicators ...............................................................................................387
Remove any jammed paper in the Multipurpose Tray ............................................389
Remove paper jams from Cassette 1 to Cassette 5 .................................................392
Remove the paper jammed in the Rear Cover 1 (Feed) ..........................................394
Remove the paper jammed in the Rear Cover 2 ......................................................395
Remove the paper jammed in the Rear Cover 3 ......................................................396
Remove the paper jammed in the Rear Cover 1 ......................................................397
Remove any jammed paper in Duplex Unit ..............................................................399
11 Appendix ............................................................................................. 401
Optional Equipment ...............................................................................................................402
Option configuration ...................................................................................................402
Overview of the Applications ................................................................................................405
Starting Application Use ..............................................................................................405
Checking Details of Application ..................................................................................405
Character Entry Method .........................................................................................................407
Entry Screens ................................................................................................................407
Entering Characters .....................................................................................................409
About Paper .............................................................................................................................410
Basic Paper Specifications ...........................................................................................410
Choosing the Appropriate Paper ...............................................................................411
Special Paper ................................................................................................................414
Specifications ...........................................................................................................................419
Machine .........................................................................................................................419
Printer Function ............................................................................................................421
Paper Feeder (550-sheet) ............................................................................................422
Backing up your data .............................................................................................................423
Backing up your data using KYOCERA Net Viewer ...................................................423
Backing up your data using Command Center RX ...................................................423
Security Quick Setup Function List .......................................................................................424
TLS ..................................................................................................................................424
Serverside Settings ......................................................................................................424
Clientside Settings ........................................................................................................425
IPv4 Settings (Wired Network) ...................................................................................426
IPv4 Settings (Wireless Network) ...............................................................................427
IPv6 Settings (Wired Network) ...................................................................................428
IPv6 Settings (Wireless Network) ...............................................................................429
Other Protocols: HTTP (Client) ...................................................................................430
Other Protocols: SOAP .................................................................................................431
Other Protocols: LDAP .................................................................................................432
Send Protocols: SMTP (E-mail TX) ..............................................................................433

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Email: POP3 User Settings ..........................................................................................434
Print protocols ..............................................................................................................435
Other Protocols ............................................................................................................437
TCP/IP: Bonjour Settings .............................................................................................439
Network Settings ..........................................................................................................439
Connectivity ..................................................................................................................439
Interface Block Setting ................................................................................................440
Energy Saver/Timer .....................................................................................................441
User Account Lockout Setting ....................................................................................441
Job Status/Job Logs Settings .......................................................................................441

Please Read First >
1
Please Read First
1 Please Read First

Please Read First > Preface
2
Preface
Thank you for purchasing this machine.
This Operation Guide is intended to help you operate the machine correctly, perform routine maintenance, and
take simple troubleshooting measures as needed so that the machine can always be used in the optimum
condition.
Please read this Operation Guide before using the machine.
The product illustrations, screens, settings, etc., in this guide may differ depending on the machine you are using.
We recommend the use of our genuine toner containers, which have passed
rigorous quality control testing, to maintain quality.
The use of non-genuine toner containers may cause failure.
We will not be liable for any damages caused by the use of third party supplies in this machine.
A label is affixed to our genuine supplies, as shown below.
Checking the Equipment's Serial Number
The equipment's serial number is printed in the location shown in the figure.

Please Read First > Preface
3
You'll need the equipment's serial number when contacting your Service Representative. Please check the
number before contacting your service representative.

Please Read First > Machine Features
4
Machine Features
The machine is equipped with many useful functions.
➡ Using Various Functions (page 179)
Here are some examples.
Optimize your office workflow
Save frequently used documents in the machine (Custom Box)
You can save the frequently used document in the machine and print it when needed.
➡ Using Document Boxes (page 165)

Please Read First > Machine Features
5
Save energy and cost
Save energy as needed (Energy Saver function)
The machine is equipped with Energy Saver function that automatically switches the machine into Sleep Mode.
You can set appropriate Energy Saver Recovery Level depending on the operation. In addition, the machine can
automatically be switched into Sleep and recovered at a specified time for each day of the week.
➡ Energy Saver function (page 67)
Printing with reduced toner consumption (EcoPrint)
You can save toner consumption with this function.
When you only need to check the printed content, such as a trial print run or documents for internal confirmation,
use this function to save toner.
Use this function when a high-quality print is not required.
➡ EcoPrint (page 184)
Reduce paper use (Paper Saving Printing)
You can print originals on both sides of the paper. You can also print multiple originals onto one sheet.
➡ Duplex (page 183)

Please Read First > Machine Features
6
Strengthen security
Protect data on the SSD (Encryption / Overwrite)
You can overwrite the unnecessary data that remains on the SSD automatically.
To prevent an external leakage, the machine is able to encrypt data before writing it to the SSD.
➡ Data Security (page 261)
Prevent loss of finished documents (Private Print)
Temporarily saving print jobs in the main unit document box and outputting them when in front of the device can
prevent documents from being taken by others.
➡ Printing Documents from Private Print Box (page 136)
Log in by ID card (Card Authentication)
You can log in simply by touching an ID card. You don't need to enter your user name and password.
➡ Card Authentication Kit(B) AC <IC card authentication kit (Activate)> (page 403)
Strengthen security (Settings for Administrator)
Various functions are available for administrators to strengthen security.
➡ Strengthening the Security (page 89)

Please Read First > Machine Features
7
Prevent the execution of malware (Allowlisting)
Prevent malware from running and prevent software tampering and maintain system reliability.
➡ Allowlisting (page 265)

Please Read First > Machine Features
8
Use functions more efficiently
Make the machine quiet (Quiet Mode)
You can make the machine quiet by reducing its running noise. You can configure this mode by job.
➡ Quiet Mode (page 182)
Expand functions as necessary(Application)
The functionality of the machine can be expanded by installing applications.
Applications that help you perform your daily work more efficiently are available.
➡ Using Applications (page 158)
Install the machine without concerning the network cables (Wireless Network)
If there is a wireless LAN environment, it is possible to install the unit without worrying about the network wiring.
In addition, Wi-Fi Direct, etc. are supported.
➡ Configuring the Wireless Network (page 57)
Use USB drive(USB Drive)
It is useful when you need to print documents outside your office or you cannot print documents from your PC.
You can print the document from the USB drive by plugging it directly into the machine.
➡ Using Removable USB Drive (page 177)
Perform remote operation (Command Center RX)
You can access to the machine remotely to print data.

Please Read First > Machine Features
9
Administrators can configure the machine behavior or management settings.
➡ Command Center RX (page 91)

Please Read First > Guides Provided with the Machine
10
Guides Provided with the Machine
The following guides are provided with the machine. Refer to each guide as needed. The guides can be
downloaded from the Download Center (https://kyocera.info/). To view the guides on a computer, Adobe Reader
Version 8.0 or later needs to be installed.
The contents of the guides are subject to change without notice for the purpose of improvement of machine
performance.
Start using the machine quickly Quick Guide
Describes frequently-used operations and what to do when
problems occur.
This printed guide is provided together with the machine.
For safe use of the machine Safety Guide
Provides safety and cautionary information for installation
environment and use of the machine. Be sure to read this guide
before using the machine.
This printed guide is provided together with the machine.
Safety Guide (PA4500ci)
Indicates the space required for machine installation, and describes
the cautionary labels and other safety information. Be sure to read
this guide before using the machine.
This printed guide is provided together with the machine.
Use the machine to its fullest Operation Guide (this guide)
Explains paper loading, basic operations, and various default
settings.
Use the ID card Card Authentication Kit (B) Operation Guide
Explains how to perform authentication using the ID card.
Strengthen security Data Encryption/Overwrite Operation Guide
Explains how to introduce and use the Data Encryption/Overwrite
Function, and how to overwrite and encrypt data.
Easily register machine
information and configure settings
Command Center RX User Guide
Explains how to access the machine from a Web browser on your
computer to check and change settings.
Print data from a computer Printer Driver User Guide
Explains how to install the printer driver and use the printer function.
Monitor the machine and printers
on the network
KYOCERA Net Viewer User Guide
Explains how to monitor your network printing system (the machine)
with KYOCERA Net Viewer.
Print without using the printer
driver
PRESCRIBE Commands Command Reference
Describes the native printer language (PRESCRIBE commands).
PRESCRIBE Commands Technical Reference
Describes the PRESCRIBE command functions and control for each
type of emulation.

Please Read First > Guides Provided with the Machine
11
Directly print a PDF file KYOCERA Net Direct Print Operation Guide
Explains how to print PDF files without launching Adobe Acrobat or
Reader.
Adjust the printing position Maintenance Menu User Guide
Explains how to configure print settings.

Please Read First > About the Operation Guide (this Guide)
12
About the Operation Guide (this Guide)
Structure of the guide
The Operation Guide contains the following chapters.
Chapter Contents
Please Read First Provides precautions regarding use of the machine and trademark
information.
Installing and Setting up the
Machine
Explains part names, cable connections, installation of the software, login,
logout, and other matters related to administration of the machine.
Preparation before Use Explains preparations and settings that are required in order to use the
machine, such as how to load paper.
Print from PC Explains the basic printing method.
Operation on the Machine Explains the basic procedures for using document boxes.
Using Various Functions Explains convenient functions that are available on the machine.
Status/Job Cancel Explains how to check the status of a job and the job history, and how to
cancel jobs being printed or waiting to print. Also explains how to check paper
and toner levels, and how to check the device status.
System Menu Explains System Menu and how it relates to the operation of the machine.
User Authentication and
Accounting (User Login, Job
Accounting)
Explains user login and job accounting.
Troubleshooting Explains what to do when toner runs out, an error is displayed, or a paper jam
or other problem occurs.
Appendix Describes convenient options that are available for the machine. Provides
information on media types and paper sizes, and gives a glossary of terms.
Explains how to enter characters, and lists the specifications of the machine.