AG Neovo HX-32 User manual

HX-32 & HX-42 Security LED-Backlit Display

Table of Contents 3
Table of Contents
Safety warnings and precautions........................ 5
Important safety instructions ............................... 7
Notes on the LCD panel of this display........................ 7
Safety notice for remote control................................... 8
Battery safety notice .................................................... 8
Package contents ............................................. 10
Optional accessory .................................................... 10
Setting up the display........................................ 11
Mounting the display.................................................. 11
Parts of the display and their functions ............. 13
Front/Rear panel ....................................................... 13
Input/output terminals ................................................ 15
Remote control .......................................................... 17
Using the remote control............................................ 18
Connection........................................................ 19
Connecting audio/video signals ................................. 19
Connecting power...................................................... 25
Basic operations ............................................... 26
Turning the display on or off ...................................... 26
Locking/unlocking the controls................................... 26
Switching input signals .............................................. 26
Adjusting audio volume level ..................................... 26
Network connection .......................................... 27
Connecting to a LAN.................................................. 27
Controlling the display ............................................... 27
The OSD (On-Screen Display) menu ............... 28
OSD menu overview.................................................. 28
Operations in the OSD menu..................................... 30
Picture menu ............................................................ 31
Sound menu.............................................................. 32
Screen menu............................................................. 33
Setting menu............................................................. 36
Product information........................................... 39

Table of Contents4
Specifications ............................................................. 39
Dimensions ................................................................ 40
Supported input signal resolution............................... 42
Supported PAP input signal combination ................... 44
Troubleshooting ................................................ 45

Safety warnings and precautions 5
Safety warnings and precautions
• The mains plug of the power supply cord shall remain readily operable. The AC
receptacle (mains socket outlet) shall be installed near the equipment and shall
be easily accessible. To completely disconnect this equipment from the AC
mains, disconnect the power cord plug from the AC receptacle.
• Do not place this display on an uneven, sloping or unstable surface (such as a
trolley) where it may fall and cause damage to itself or others.
• Do not place this display near water, like a spa or pool, or in a position which will
allow the splashing or spraying of water onto the display, like in front of an open
window where rain water may enter.
• Do not install this display in a confined space without proper ventilation and air
circulation, such as in a closed cabinet. Allow proper space around the display
for dissipating heat inside. Do not block any openings and vents on the display.
Overheating may result in hazards and electric shock.
• Installation of this display should only be performed by a qualified technician.
Failure to install this display properly may cause injuries and damages to the
personnels and the display itself. Check the installation regularly and maintain
the display periodically to ensure the best working condition.
• Use only the accessories approved or recommended by the manufacturer to
mount this display. Using wrong or unsuitable accessories may cause the
display to fall and result in serious personal injuries. Make sure that the surface
and fixing points are strong enough to sustain the weight of the display.
• To reduce the risk of electric shock, do not remove covers. No user serviceable
parts inside. Refer servicing to qualified service personnel.
THIS EQUIPMENT MUST BE
GROUNDED
To ensure safe operation, the three-
pin plug must be inserted only into
a standard three-pin power outlet
which is effectively grounded
through normal household wiring.
Extension cords used with the
equipment must have three cores
and be correctly wired to provide
connection to the ground. Wrongly
wired extension cords are a major
cause of fatalities.
The fact that the equipment
operates satisfactorily does not
imply that the power outlet is
grounded or that the installation is
completely safe. For your safety, if
you are in any doubt about the
effective grounding of the power
outlet, please consult a qualified
electrician.
The lightning flash with arrowhead
symbol, within an equilateral triangle,
is intended to alert the user to the
presence of uninsulated "dangerous
voltage" within the product's
enclosure that may be of sufficient
magnitude to constitute a risk of
electric shock to persons.
The exclamation point within an
equilateral triangle is intended to alert
the user to the presence of important
operating and maintenance
(servicing) instructions in the
literature accompanying the
appliance.

Safety warnings and precautions6
• To prevent personal injuries, mounting the display or installing desktop stands is
required before use.

Important safety instructions 7
Important safety instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the
manufacturer's instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves,
or other apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A
polarized plug has two blades with one wider than the other. A grounding-
type plug has two blades and a third grounding prong. The wide blade or the
third prong are provided for your safety. If the provided plug does not fit into
your outlet, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by
the manufacturer, or sold with the apparatus. When a cart is used,
use caution when moving the cart/apparatus combination to avoid
injury from tip-over.
13. Unplug this apparatus during lightning storms or when unused for
long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required when
the apparatus has been damaged in any way, such as power-supply cord or
plug is damaged, liquid has been spilled or objects have fallen into the
apparatus, the apparatus has been exposed to rain or moisture, does not
operate normally, or has been dropped.
Notes on the LCD panel of this display
• The Liquid Crystal Display (LCD) panel of this display has a very thin protective
layer of glass which is liable to marking or scratching, and cracking if struck or
pressured. The liquid crystal substrate is also liable to damage under excessive
force or extreme temperatures. Please handle with care.
• The response time and brightness of the LCD panel may vary with the ambient
temperature.
• Avoid placing the display in direct sun or where direct sun or spot lighting will
shine onto the LCD panel, as the heat may damage the panel and the external
casing of the display, and the bright light will make viewing the display more
difficult than necessary.
• The LCD panel consists of individual pixels to display images and is
manufactured according to the design specifications. While 99.9% of these
pixels work normally, 0.01% of the pixels may remain constantly lit (in red, blue

Important safety instructions8
or green) or unlit. This is a technical limitation of the LCD technology and is not a
defect.
• LCD screens, like plasma (PDP) and conventional CRT (Cathode Ray Tube)
screens, are also susceptible to 'screen burn-in' or 'image retention' which can
be found on the screen as visible fixed lines and shades. To avoid such damage
to the screen, avoid displaying still images (like On-Screen Display menus, TV
station logos, fixed/inactive text or icons) for more than two hours. Change the
aspect ratio from time to time. Fill the entire screen with the image and eliminate
the black bars whenever possible. Avoid displaying images in 4:3 aspect ratio
over a long period of time, otherwise there may be visible burn marks on the
screen as two vertical lines.
• Note: Under certain circumstances, condensation may occur on the inner side of
the cover glass, it's a natural phenomenon and will not affect the operation of the
display. This condensation will usually disappear after around 2 hours of normal
operation.
Safety notice for remote control
• Do not put the remote control in the direct heat, humidity, and avoid fire.
• Do not drop the remote control.
• Do not expose the remote control to water or moisture. Failure to do so could
result in malfunction.
• Confirm there is no object between the remote control and the remote sensor of
the product.
• When the remote control will not be used for an extended period, remove the
batteries.
Battery safety notice
The use of the wrong type of batteries may cause chemical leaks or explosion.
Please note the following:
• Always ensure that the batteries are inserted with the positive and negative
terminals in the correct direction as shown in the battery compartment.
• Different types of batteries have different characteristics. Do not mix different
types.
• Do not mix old and new batteries. Mixing old and new batteries will shorten
battery life or cause chemical leaks from the old batteries.
• When batteries fail to function, replace them immediately.
• Chemicals which leak from batteries may cause skin irritation. If any chemical
matter seeps out of the batteries, wipe it up immediately using a dry cloth, and
replace the batteries as soon as possible.
• Due to varying storage conditions, the battery life for the batteries included with
your product may be shortened. Replace them within 3 months or as soon as
you can after initial use.

Important safety instructions 9
• There may be local restrictions on the disposal or recycling of batteries. Consult
your local regulations or waste disposal provider.

Package contents10
Package contents
Open the sales package and check the contents. If any item is missing or
damaged, please contact your dealer immediately.
Optional accessory
In addition to the items that come with the standard package, the following
optional accessory is also available separately:
LCD display Power cord D-Sub (15-pin)
cable Remote control
AAA batteries CD
• The type of power cord supplied may differ from that illustrated depending on your
region of purchase.
• Before discarding the package, check that you haven't left any accessories inside the
box.
• Dispose of packaging materials wisely. You can recycle the cardboard carton. Consider
storing the package (if possible) for future transport of the display.
• Do not leave plastic bags within reach of young children or babies.
STD-02 (Stand for HX-32) STD-03 (Stand for HX-42)
Desktop stand

Setting up the display 11
Setting up the display
Mounting the display
You can install the display on a vertical surface with a suitable wall mounting
bracket or on a horizontal surface with the optional desktop stands. Please pay
attention to the following notes during installation:
• This display should be installed by at least two adult persons. Attempting to
install this display by only one person may result in danger and injuries.
• Refer the installation to qualified technicians. Improper installation may cause
the display to fall or malfunction.
Installing the display on a wall
1. Place a clean, dry and lint-free cloth on a flat, horizontal and object-free sur-
face. Make sure that the size of the cloth is larger than the display.
2. Gently lay the display on the cloth with the LCD screen facing down.
3. Remove the desktop stands from the display if installed.
4. Identify the wall mounting
screw holes on the back of
the display as shown in the
illustration.
5. Install the wall mounting
bracket on the display and
attach the display to the wall
according to the mounting
bracket’s instructions. The
length of the screw should
exceed the thickness of the
wall mounting bracket by at
least 10 mm. Make sure that
all screws are tightened and
secured properly.
(Recommended torque: 470 -
635N•cm). The mounting
means should be strong
enough to bear the weight of
the display.
400mm
200mm
*Screw type: M6
Thickness of the
wall mounting
bracket
10 mm
(0.39")
LCD display

Setting up the display12
Installing the optional desktop stands
• To maintain proper ventilation, keep at least 10 mm
of clear space from the back cover of the display to
the wall.
• Please consult a professional technician for wall
mount installations. The manufacturer accepts no
liability for installations not performed by a
professional technician.
• The AC IN/OUT socket should be on top of
connectors when rotating your display.
10mm
(0.39")
1. Place a clean, dry and lint-free cloth on a flat, horizontal and object-free sur-
face. Make sure that the size of the cloth is larger than the display.
2. Gently lay the display on the cloth with the LCD screen facing down.
3. Place the desktop stands on the
display as illustrated.
4. Use the screws and a suitable
screwdriver to secure the stands
on the display.
Screw Type: M4
Screw Length: 10 mm
Torque: 10
(HX-32)
(HX-42)

Parts of the display and their functions 13
Parts of the display and their functions
Front/Rear panel
2
1
6 7
3 4 5
No. Name Description
Remote control sensor
/ Ambient light sensor /
Power indicator
• Receives command signals from the remote control.
• Detects ambient lighting conditions around the display
and adjusts screen brightness automatically when the
Ambient Light Sensor function is activated.
• Indicates the operating status of the display:
- Lights up green when the power is turned on.
- Lights up red when the display is turned off.
- Lights up red when the display is in Power Save
High mode.
- Flashes red when the display is in Power Save
Low mode.
- Off when the main power is turned off.
ENTER/VIDEO
SOURCE
• Selects a video source.
• Confirms your selection or enters a submenu in the On-
Screen Display (OSD) menu.
MENU Opens or closes the OSD menu.
/ / / • Scrolls through settings and options in the OSD menu.
• / : Hot keys for audio volume adjustment.
Power button Turns the display on or off.
1
2
3
4
5

Parts of the display and their functions14
Power indicator Indicates the power status of the display:
- Lights up green when the power is turned on.
- Lights up red when the display is turned off.
- Lights up red when the display is in Power Save
High mode.
- Flashes red when the display is in Power Save
Low mode.
- Off when the main power is turned off.
6

Parts of the display and their functions 15
Input/output terminals
No
.Name Description
RJ-45 Connects to the RJ-45 port on your Ethernet or router.
RS232C IN/OUT For external control and multi-display operation.
• RS232C IN: receives control signals from a computer or
another display.
• RS232C OUT: outputs control signals from the RS232C IN
input to another display.
DISPLAY PORT Connects to a DisplayPort compatible device.
DVI-OUT Outputs DVI signals from the DVI-IN to another display.
DVI-IN Receives DVI signals from an external device (such as a
computer).
HDMI-1/HDMI-2 Receives HDMI signals from an external device (such as a
Blu-ray disc player).
VIDEO IN (YPbPr) Receives component video (YPbPr) signals from an external
device (such as a DVD player, HDTV device or Laser disc
player).
VIDEO IN (S-
VIDEO)
Receives S-Video signals from an external device (such as a
VCR or DVD player).
AV OUT Outputs composite video signals from the AV IN input to
another display.
AV IN Receives composite video signals from an external device
(such as a VCR or DVD player).
VGA OUT Outputs analog RGB signals from the VGA IN input to
another display.
VGA IN Receives analog RGB signals from an external device (such
as a computer).
RS-232C-OUT
RS-232C-IN
13 10 11 12 13 14 16 17 18 192 4 5 68 9
715 20
1
2
3
4
5
6
7
8
9
10
11
12

Parts of the display and their functions16
AUDIO IN
(AUDIO1)
Receives audio signals from an external device (such as a
computer).
AUDIO IN
(AUDIO2)
Receives audio signals from an external device (such as a
VCR or DVD player).
AUDIO OUT (R/L) Outputs audio signals to an external device.
SPEAKERS (R/L) Outputs audio signals to external speakers.
AC SWITCH ON/
OFF
Turns on or off the main power.
AC IN Connects to a power outlet via the supplied power cord.
AC OUT Relays the AC power from the AC IN jack to another display.
SDI-in/SDI-out Connects SDI cables for SDI input/output signal.
13
14
15
16
17
18
19
20

Parts of the display and their functions 17
Remote control
ON/OFF
Turns the display on or off.
INPUT
Selects an input source.
EXIT
Returns to a previous menu or closes
the OSD menu.
/ VOL- // VOL+
• Scrolls through settings and options
in the OSD menu.
• Turns down/up the volume.
ENTER
Confirms your selection or save
changes.
INFO
Shows the current input source and resolution.
Numeric buttons (1-9) /Input source
buttons
• Performs as numeric buttons when the OSD
menu is on.
• Performs as input source buttons when the
OSD menu is off.
SDI and MULTI-MEDIA functions are not available
with this display.
MENU
Opens or closes the OSD menu.
Numeric button (0)/MUTE
• Performs as a numeric button when the OSD
menu is on.
• Turns on or off the mute function.
/
Scrolls through settings and options in the
OSD menu.
MULTI-MEDIA buttons
These functions are not available with the
display.
1
6
7
8
9
10
11
4
5
3
2
1
2
3
4
5
6
7
8
9
10
11

Parts of the display and their functions18
Using the remote control
Installing remote control batteries
Remote control usage tips
• Point and aim the top front of the remote control directly at the display’s remote
control sensor window when you press the buttons.
• Do not let the remote control become wet or place it in humid environments (like
bathrooms).
• If the display’s remote control sensor window is exposed to direct sunlight or
strong light, the remote control may not operate properly. In this situation,
change the light source, readjust the angle of the display or operate the remote
control from a location closer to display’s remote control sensor window.
1. Open the remote control battery compartment
cover.
2. Insert the supplied batteries ensuring that the
positive and negative marked battery terminals
match the (+) and (-) marks in the battery
compartment.
The supplied batteries are provided for your convenience
so that you can operate the display straight away. You
should replace them as soon as possible.
3. Refit the battery compartment cover.
Max. 10 m
(32.8 feet)

Connection 19
Connection
Connecting audio/video signals
Pay attention to the following notes when you connect cables:
• Please turn off all devices.
• Familiarize yourself with the audio/video ports on the display and the devices
you want to use. Be aware that incorrect connections may adversely affect
picture quality.
• Do not remove cables from the ports by pulling the cable itself. Always grasp
and pull the connectors at the end of the cable.
• Ensure that all cables are fully inserted and firmly seated.
Connecting the VGA input
1. Connect the VGA IN jack on the display to the VGA output jack on a computer
using a D-Sub (15-pin) cable.
2. Connect the computer’s audio output jack to the AUDIO IN (AUDIO1) jack on
the display using a suitable audio cable.
3. To view images from this input, press the VGA button on the remote control.
The audio cable is not supplied and should be purchased separately.
RS-232C-OUT
RS-232C-IN
D-Sub (15-pin) cable Audio cable
Computer

Connection20
Connecting the digital input
1. Connect the DVI-IN/DISPLAY PORT/HDMI-1/HDMI-2/SDI jack on the display
to the DVI-D/DisplayPort/HDMI output jack on a computer or equipment using
a DVI-D/DisplayPort/HDMI/SDI or a DVI-D to HDMI conversion cable.
2. If needed, connect the computer’s audio output jack to the AUDIO IN
(AUDIO1) jack on the display using a suitable audio cable.
3. To view video image from this input, press the DVI or DP/HDMI-1/HDMI-2
button on the remote control.
The cables are not supplied and should be purchased separately.
RS-232C-OUT
RS-232C-IN
Audio cable
Computer
DVI-D cable
DVI-D to HDMI
conversion cable
HDMI
cable
DisplayPort
cable
SDI cable
SDI device