AGM ASP TM-384 Series User manual

USER MANUAL
ASP TM-384
THERMAL IMAGING MONOCULAR

© 2019 AGM Global Vision. All rights reserved worldwide.
This documentation is subject to change without notice.
No parts of this manual, in whole or in part, may be copied, photocopied, translated, or
transmitted by any electronic medium or in machine-readable form without the prior written
permission of AGM Global Vision.
If you have questions that are not covered in this manual, or need service, contact AGM Global
Vision customer support for additional information prior to returning a product.
AGM Global Vision
173 West Main Street
PO Box 962
Springerville, AZ 85938
Tel. [phone]
Fax [phone]
[email protected]
www.agmglobalvision.com
EXPORT INFORMATION
Buyer acknowledges that all products supplied by AGM Global Vision are subject to U.S. export control laws,
including, but not limited to, the Export Administration Regulations, the International Economic Emergency
Powers Act, and various U.S. embargoes and sanctions. AGM Global Vision products may not be exported,
re-exported, or transferred contrary to U.S. export control laws. In particular, AGM Global Vision products may
not be exported, re-exported, or transferred to prohibited countries, individuals, organizations, or entities,
including but not limited to those individuals and entities listed on the List of Specially Designated Nationals
and Blocked Persons administered or maintained by the U.S. Office of Foreign Assets Control (“OFAC”), the
various lists maintained by the Bureau of Industry and Security of the Department of Commerce, and the U.S.
State Department and Buyer represents and warrants that neither Buyer nor any of its officers, directors, or
employees are on such lists. Distribution or resale by Buyer to such countries, individuals, organizations, or
entities is expressly prohibited. Buyer has and will maintain a positive process to ensure compliance with this
Section.
2019.07.05

3ASP TM-384 USER MANUAL
LIST OF CONTENTS
TITLE PAGE
Safety Summary 4
SECTION 1. GENERAL INFORMATION 5
1.1 System Description 5
1.2 Key Features 5
1.3 Standard Components 6
SECTION 2. OPERATING INSTRUCTIONS 7
2.1. Basic Operations 7
2.2 Main Function 10
SECTION 3. MAINTENANCE INSTRUCTIONS 15
3.1 Maintenance 15
3.2 Troubleshooting 15
SECTION 4. WARRANTY INFORMATION 17
4.1 Warranty Information and Registration 17
SECTION 5. SPECIFICATIONS 19

4AGM Global Vision
SAFETY SUMMARY
• Read and follow all instructions
• Read all warnings
• Only use the attachments/accessories specified by the manufacturer
• All service must be provided by the manufacturer
WARNING:
LASER LIGHT SUPPLEMENT:
The laser radiation emitted from the device can cause eye injuries, burning of skin or inflammable
substances. Before enabling the Light Supplement function, make sure no human or inflammable
substances are in front of the laser lens.
Do not place the device where minors can fetch it.
WARNING:
This product contains natural rubber latex, which may cause potentially fatal allergic reactions! If
you are allergic to latex, it is important that you strictly avoid exposure to products that contain it.
WARNINGS AND CAUTIONS:
• All the electronic operation should be strictly compliance with the electrical safety regulations,
fire prevention regulations and other related regulations in your local region.
• Please use the power adapter, which is provided by normal company. The power consumption
cannot be less than the required value.
• Do not connect several devices to one power adapter as adapter overload may cause over-heat
or fire hazard.
• Do not drop the device or subject it to physical shock, and do not expose it to high
electromagnetism radiation. Avoid the device installation on vibrations surface or places
subject to shock (ignorance can cause equipment damage).
• Do not place the device in extremely hot (refer to the specification of the device for the
detailed operating temperature), cold, dusty or damp locations, and do not expose it to high
electromagnetic radiation.
• The device cover for indoor use should be kept from rain and moisture.
• Exposing the device to direct sun light, low ventilation or heat source such as heater or radiator
is forbidden (ignorance can cause fire danger).
• Do not aim the device at the sun or extra bright places. A blooming or smear may occur
otherwise (which is not a malfunction however), and affecting the endurance of sensor at the
same time.
• For long-term storage of the battery, make sure you fully charge it every half year, to ensure the
battery quality. Otherwise, you may damage the battery.
NOTES:
The detector spectral band provides better visibility through smoke, dust, rain, smog, etc.
Infrared radiation does not travel through glass. As a result, the monocular does not detect objects
if they are behind glass windows or other barriers.

5ASP TM-384 USER MANUAL
1 GENERAL INFORMATION
1.1 SYSTEM DESCRIPTION
The handheld thermal monocular is a handheld thermal camera with functions of observation, hot
spot mark, distance measurement, Wi-Fi hot spot, and so on. The high-sensitivity built-in IR
detector provides you with clear view even in total darkness.
TABLE 1-1. ASPTM-384 SYSTEM DESCRIPTION
ITEM DESCRIPTION ITEM DESCRIPTION
1Body 8LED Indicator
2 Lens Cap 9 Eyepiece
3 Power Button 10 Focus Knob
4MODE Button 11 USB Interface
5Capture Button 12 Battery Status Indicator
6Menu Button 13 Tripod Screw
7Zoom Button
FIGURE 1-1. ASP TM-384 MAIN PARTS
11
10
12
13
1
2
34
56
789

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1.2 KEY FEATURES
• High performance chip, and DDE (Digital Detail Enhancement) technique
• 1024 × 768 Resolution OLED display
• Built-in rechargeable Li-Ion battery
• Up to five hours continuous running (Wi-Fi hot spot function off)
• USB Cable
• Small in size and light in weight
• Limited 3-year warranty
1.3 STANDARD COMPONENTS
The standard components of the ASPTM-384 are shown in Figure 1-2 and listed in Table 1-2.
The ITEM NO. column indicates the number used to identify items in Figure 1-2.
TABLE 1-2. ASPTM-384 STANDARD COMPONENTS
ITEM NO. DESCRIPTION QUANTITY
1Asp Monocular 1
2 USB Cable 1
3Neck Belt 1
4Neck Belt 1
5Operation Manual 1
6 Protective Bag 1
45
236
1
FIGURE 1-2. ASPTM-384 STANDARD COMPONENTS

7ASP TM-384 USER MANUAL
2 OPERATING INSTRUCTIONS
2.1. BASIC OPERATIONS
2.1.1 UNPACKING
The following steps must be completed prior to each mission.
1. Open the carrying case, remove the monocular, and verify that all components are accounted
for.
2. Inspect the monocular for any obvious evidence of damage to the optical surfaces, body,
eyecup, operation buttons, etc. Ensure that all optical surfaces are clean and ready for use.
Clean all optical surfaces with a lens tissue.
2.1.2 CHARGING THE MONOCULAR
NOTE:
Please charge the monocular with the delivered USB cable and power adapter. The charging
temperature should be 0 °C to 45 °C (32 °F to 113 °F).
1. Lift the USB cover.
USB INTERFACE
BATTERY
STATUS
INDICATOR
FIGURE 2-1. ASP TM-384 CHARGING

8AGM Global Vision
2. Plug in the USB cable and connect the other terminal into the power adapter.
3. Plug the power adapter to the power source.
When the monocular is turned on, the OSD (on-screen display) shows the battery status. When you
see the Low Battery status, charge the monocular and ensure it’s working properly.
TABLE 2-1. BATTERY LED INDICATOR STATUS
INDICATORS FUNCTIONS
Red Flash Error occurred.
Solid Red Battery is properly charged.
Solid Green Battery is fully charged.
Off Battery is not charged.
2.1.3 BUTTONS
TABLE 2-2. BATTERY LED INDICATOR STATUS
BUTTONS FUNCTIONS
Power Hold: Power On/Off
MODE Press: Switch Pallet
Hold: Distance Measure On/Off
Capture Press: Capture Snapshot
Hold: Start/Stop Record Video
Menu Press: Shutter Release
Hold: Menu Operation
Zoom ± Press: Digital Zoom
POWER LED INDICATOR
FIGURE 2-2. BUTTONS AND LED INDICATOR

9ASP TM-384 USER MANUAL
2.1.4 POWER ON AND OFF
Power On
Hold the POWER button for four seconds and the LED indicator in the front turns green. After the
device is powered on, the indicator keeps green.
Refer to the figure below for the main view of the monocular.
Power Off
When the monocular is turned on, hold the POWER button for four seconds to power off the device.
2.1.5 THERMAL VIEW OBSERVATION
1. Power on the monocular.
2. Hold the monocular and make sure the eyepiece covers your eye.
3. Slide the sight adjust knob to adjust the diopter until the OSD text or image is clear.
NOTE:
You must perform the sight adjustment before any further use of the monocular.
4. Point the monocular towards the target of the view.
WI-FI HOT SPOT BATTERY
DIGITAL ZOOM STORAGE
FIGURE 2-3. THE MAIN VIEW
SIGHT ADJUST KNOB
FIGURE 2-4. ASPTM-384 FOCUS KNOB

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2.1.6 BASIC OPERATION
Connect the thermal monocular to your PC with USB cable, you can export the recorded videos
and captured snapshots.
1. Hold the button to enter the menu and select the icon .
2. Press and the icon turns to and the Wi-Fi hot spot function is disabled.
3. Connect the thermal monocular to your PC with USB cable, you can see a detected removable
disk.
NOTES:
When you connect the device to PC for the first time, it installs the drive program automatically.
When you connect the device to PC, the device displays images, but functions such as recording,
capturing and Wi-Fi hot spot are disabled.
File Export
1. Connect the thermal monocular to your PC with USB cable and open the detected disk.
2. Enter DCIM>100EZVIZ to view the videos and snapshots.
- Select and copy the videos to PC and play the file with the player.
- Select and copy the snapshots to PC and view the files.
3. Disconnect the device from your PC.
Upgrade
1. Connect the thermal monocular to your PC with USB cable and open the detected disk.
2. Copy the upgrade file and paste it to the root directory of the device.
3. Disconnect the device from your PC.
4. Reboot the monocular and the device upgrades automatically. The upgrading process will be
displayed in the main interface.
2.2 MAIN FUNCTION
2.2.1 MENU OPERATION
When the monocular is turned on, hold the button for three seconds to display the OSD menu.
FIGURE 2-5. THE MAIN MENU

11ASP TM-384 USER MANUAL
Press the button to move the cursor up, and press the button to move the cursor down.
Press the button to confirm.
TABLE 2-3. MENU FUNCTION
MENU FUNCTION
Press to display or hide the OSD information.
Press to enable/disable hot spot mark (marking the spot of highest
temperature).
Press to enable or disable the Wi-Fi and hot spot. Connect your phone
to the monocular via the Wi-Fi or hot spot and record/capture with App.
Press to enter distance measurement mode. For details, refer to
Section 2.2.2 Distance Measurement.
Press to adjust the brightness. The icons on the left indicate: high
Brightness, medium Brightness, and low Brightness.
Press to view the version number and serial number.
Press to restore all parameters to default settings.
Press to adjust the contrast. The icons on the left indicate: high
contrast, medium contrast, and low contrast .
Press to switch between the summer mode and winter mode.
Palette Settings
Under the same scene, you can select different palettes to see the scene in different effects.
TABLE 2-4. PALETTE SETTINGS
PALETTE DESCRIPTION
WHITE HOT The hot part is light-colored in view.
BLACK HOT The hot part is black-colored in view.
FUSION The hot part is yellow-colored and cold part is purple-colored in view.
RED HOT The hot part is red-colored in view.

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Brightness Adjusting
In white hot mode, you can adjust the brightness as > > to adjust the image darker
and darker.
In black hot mode, the brightness of the image turns in the opposite way.
2.2.2 DISTANCE MEASUREMENT
Before you start:
In the view node, you can hold the button to enter the distance measurement mode.
Or, you can hold the button to enter the menu and select to enter the distance measurement
mode.
Purpose:
You can mark the top and bottom of the target in the distance to calculate the distance in between.
1. Enter the distance measurement mode. You can refer to Before you start part above.
2. Define the target height.
a) Press to enter the height setting interface.
b) Press and to select the target from Deer, Wolf, Bear, and Custom.
c) Press to confirm.
d) Press and to select the target height.
e) Press to confirm.
3. Set the top of the target.
a) Move the monocular slightly to place the mark above the target top.
b) Press to confirm.
FIGURE 2-6. BRIGHTNESS ADJUSTING
FIGURE 2-7. DISTANCE MEASUREMENT

13ASP TM-384 USER MANUAL
4. Set the bottom of the target.
a) Move the monocular slightly to place the mark below the target bottom.
b) Press to confirm.
The distance between you and the target will display on the upper left corner of the live view
interface.
NOTE:
Enter the distance measurement interface, press to view the measured distance.
2.2.3 HOT SPOT MARK
In the menu, select / and press to enable/disable hot spot mark (marking the spot
of highest temperature).
When the hot spot mark is enabled, the mark displays in the spot of the highest temperature.
When the scene changes, the mark moves.
2.2.4 RECORD/CAPTURE
Video Recording
In the view mode, hold the button for three seconds, and the monocular starts to record. In
the upper left corner, the recording time displays.
After recording the video, hold the button for three seconds again, and the monocular stops
recording.
Snapshot Capturing
In the view mode, press the button, the live view freezes for one second, and the snapshot
is captured.
2.2.5 DIGITAL ZOOM
Press the button in the view mode, the live view will switch between 1× digital zoom and 2×
digital zoom.
2.2.6 SHUTTER RELEASE
In the view mode, press the button once to release the shutter once.
FIGURE 2-8. VIDEO RECORDING

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2.2.7 NETWORK CONFIGURATION
Connect your phone to the Wi-Fi or hot spot of the monocular, you can configure the parameters
and realize functions of the device.
Wi-Fi
1. Hold the button to show the menu of monocular.
2. Press the key to enable Wi-Fi function.
3. Setting the Wi-Fi name and password of your phone or the router as follow:
- Wi-Fi Name: WLAN-IPTP.
- Wi-Fi Password: abcd1234.
4. Search the client software on App Store (iOS System) or Google Play TM (Android System) to
download and install the app.
5. Open the APP and connect your phone with the device. You can view the interface of monocular
on your phone.
Hot Spot
1. Hold the button to show the menu of monocular.
2. Press the key to enable hot spot function.
3. Turn on the WLAN and connect to the hot spot.
- Hot Spot Name: Wlan-IPTS Serial No.
- Hot Spot Password: Serial No.
4. Search the client software on App Store (iOS System) or Google Play TM (Android System) to
download and install the app.
5. Open the APP and connect your phone with the device. You can view the interface of monocular
on your phone.
NOTE:
When the power is less than 15%, the Wi-Fi or hotspot function will be turned off automatically.

15ASP TM-384 USER MANUAL
3 MAINTENANCE INSTRUCTIONS
3.1 MAINTENANCE
3.1.1 CLEANING PROCEDURES
1. Gently brush off any dirt from the body of the device using a clean, soft cloth.
2. Moisten the cloth with fresh water and gently wipe down the external surfaces (except lenses).
3. Dry any wet surfaces (except lenses) using another dry, clean, soft cloth.
4. Using a lens brush, carefully remove all loose dirt from the lenses.
5. Dampen a cotton swab with ethanol and slowly, gently wipe down the lenses. Clean the glass
surfaces using circular movements, starting from the center of the lens and moving out towards
the edge, without touching the lens holder. Change the cotton swab after each circular stroke.
Repeat this step until the glass surfaces are clean.
6. Clean the accessories with a soft brush (or cloth) dampened with soap and water.
3.1.2 PREPARING FOR EXTENDED STORAGE
CAUTION:
Thoroughly dry each item before placing them into the storage case.
To prepare the Asp for extended storage:
1. Clean the monocular and accessories.
2. Place all items into the storage case.
3.2 TROUBLESHOOTING
Table 3-1 lists the most common malfunctions that may occur with your equipment. Perform the
tests, inspections, and corrective actions in the order they appear in the table.
This table does not list all the malfunctions that may occur with your device, or all of the tests,
inspections, and corrective actions that may be necessary to fix them. If the equipment malfunction
is not corrected by the suggested actions, or a problem occurs that is not listed in this table, please
contact AGM Global Vision’s Customer Support center or your retailer.

16 AGM Global Vision
TABLE 3-1. TROUBLESHOOTING
MALFUNCTION CORRECTIVE ACTION
The charge indicator
flashes improperly.
Examine whether the device is charged with standard power
adapter and the charging temperature is 0 °C to 45 °C (32 °F to
113 °F).
Device power indicator is
off. Examine whether the device is off-battery.
The image of the
monocular is not clear. Perform the sight adjustment referring to section 2.1.5.
Wi-Fi is not found. Examine whether the Wi-Fi function is turned on. If not, go to
OSD menu and turn on Wi-Fi.
Capturing or recording
fails.
Examine the items below:
1. Whether the device is connected to your PC and disabled
the capturing and recording.
2. Whether the storage space is full.
3. Whether the device is low-battery.
The PC cannot identify the
monocular.
Examine the items below:
1. Whether the device is connected to your PC with standard
USB cable.
2. If you use other USB cables, make sure the cable length is
no longer than 1m.
3. Whether the Wi-Fi function is turned on. If so, go to OSD
menu and turn off Wi-Fi.

17ASP TM-384 USER MANUAL
4 WARRANTY INFORMATION
4.1 WARRANTY INFORMATION AND REGISTRATION
4.1.1 WARRANTY INFORMATION
This product is guaranteed to be free from manufacturing defects in material and workmanship
under normal use for a period of three (3) years from the date of purchase. In the event that a
defect covered by the warranty below occurs during the applicable period stated above, AGM
Global Vision, at its discretion, will either repair or replace the product; such action on the part of
AGM Global Vision shall be the full extent of AGM Global Vision’s liability, and the Customer’s sole
and exclusive reparation. This warranty does not cover a product if it has been (a) used in ways
other than its normal and customary manner; (b) subjected to misuse; (c) subjected to alterations,
modifications or repairs by the Customer or by any party other than AGM Global Vision without
prior written consent of AGM Global Vision; (d) is the result of a special order or categorized as
“close-out” merchandise or merchandise sold “as-is” by either AGM Global Vision or the AGM
Global Vision dealer; or (e) merchandise that has been discontinued by the manufacturer and
either parts or replacement units are not available due to reasons beyond the control of AGM
Global Vision. AGM Global Vision shall not be responsible for any defects or damage that in
AGM Global Vision’s view are a result from the mishandling, abuse, misuse, improper storage or
improper operation of the device, including use in conjunction with equipment that is electrically or
mechanically incompatible with, or of inferior quality to, the product, as well as failure to maintain
the environmental conditions specified by the manufacturer. This warranty is extended only to
the original purchaser. Any breach of this warranty shall be enforced unless the customer notifies
AGM Global Vision at the address noted below within the applicable warranty period.
The customer understands and agrees that except for the foregoing warranty, no other warranties
written or oral, statutory, expressed or implied, including any implied warranty of merchantability
or fitness for a particular purpose, shall apply to the product. All such implied warranties are
hereby and expressly disclaimed.
4.1.2 LIMITATION OF LIABILITY
AGM Global Vision will not be liable for any claims, actions, suits, proceedings, costs, expenses,
damages, or liabilities arising out of the use of this product. Operation and use of the product
are the sole responsibility of the Customer. AGM Global Vision’s sole undertaking is limited to
providing the products and services outlined herein in accordance with the terms and conditions
of this Agreement. The provision of products sold and services performed by AGM Global Vision
to the Customer shall not be interpreted, construed, or regarded, either expressly or implied, as
being for the benefit of or creating any obligation toward any third party of legal entity outside
AGM Global Vision and the Customer; AGM Global Vision’s obligations under this Agreement
extend solely to the Customer. AGM Global Vision’s liability hereunder for damages, regardless
of the form or action, shall not exceed the fees or other charges paid to AGM Global Vision by the
customer or customer’s dealer. AGM Global Vision shall not, in any event, be liable for special,
indirect, incidental, or consequential damages, including, but not limited to, lost income, lost
revenue, or lost profit, whether such damages were foreseeable or not at the time of purchase,
and whether or not such damages arise out of a breach of warranty, a breach of agreement,
negligence, strict liability, or any other theory of liability.

18 AGM Global Vision
4.1.3 PRODUCT REGISTRATION
In order to validate the warranty on your product, the customer must complete and submit AGM
Global Vision PRODUCT REGISTRATION FORM on our website (www.agmglobalvision.com/
customer-support).
4.1.4 OBTAINING WARRANTY SERVICE
To obtain warranty service on your unit, the End-user (Customer) must notify the AGM Global
Vision service department via email. Send any requests to [e-mail] to receive
a Return Merchandise Authorization number (RMA). When returning any device, please take the
product to your retailer, or send the product, postage paid and with a copy of your sales receipt,
to AGM Global Vision Corporation’s service center at the address listed above. All merchandise
must be fully insured with the correct postage; AGM Global Vision will not be responsible for
improper postage or merchandise that becomes lost or damaged during shipment. When sending
product back, please clearly write the RMA# on the outside of the shipping box. Please include a
letter that indicates your RMA#, the Customer’s Name, a Return Address, reason for the return,
contact information (valid telephone numbers and/or an email address), and proof of purchase
that will help us to establish the valid start date of the warranty. Product merchandise returns
that do not have an RMA# listed may be refused, or a significant delay in processing may occur.
Estimated Warranty service time is 10-20 business days. The End-user/Customer is responsible
for postage to AGM Global Vision for warranty service. AGM Global Vision will cover return
postage/shipping after warranty repair to the End-user/Customer only if the product is covered
by the aforementioned warranty. AGM Global Vision will return the product after warranty service
by domestic UPS Ground service and/or domestic mail. Should any other requested, required, or
international shipping methods be necessary, the postage/shipping fee will be the responsibility
of the End-user/Customer.
For service, repair or replacement, please contact:
AGM Global Vision
173 West Main Street
PO Box 962
Springerville, AZ 85938
Tel. [phone]
Fax [phone]
[email protected]
www.agmglobalvision.com

19ASP TM-384 USER MANUAL
5 SPECIFICATIONS
5.1 SPECIFICATIONS
ASP TM25-384 ASP TM35-384
Image sensor Vanadium Oxide Uncooled Focal Plane Arrays
Max. Resolution 384*288
Detector Pitch 17um
Response Wavebond 8um to 14um
NETD < 35mk(@25°C,F#=1.0)
Lens (focal length) 25mm 35mm
Field of View 14.88° x 11.19° 10.66° x 8°
F number 1.0
Optical Magnification: 1.7x 2.4x
Digital Zoom 2x
Palettes Black hot, White hot, Red hot, Fusion
Monitor 0.39-inch, OLED, 1024 × 768
Hot Track Yes
Storage Built-in memory module (16GB)
Record Video Support on-board video recording
Capture Snapshot Yes
Wi-Fi Yes
Battery Type Lithium Battery
Battery Operating Time Up to 5 hours continuous running
Battery Capacity Display Yes
Laser Light 180m
Power 5V DC/2A, 2W
Working Temperature/ Humidity -30 °C to 55 °C (-22 °F to 131 °F)
Protection Level IP67
Dimensions 189 mm × 74 mm × 66 mm (7.44″ × 2.91″ × 2.60″)
Weight 460 g (1.01 lb)
NOTE:
All data subject to change without notice.

AGMglobalvision.com
AGM Global Vision
173 West Main Street
PO Box 962
Springerville, AZ 85938
Tel. [phone]
Fax [phone]
[e-mail]
www.agmglobalvision.com