Aidcall Touchsafe Pro Bluebell User manual

DocNo.FM5605issueC1Page1
Touchsafe®Pro
WirelessNursecallSystem
_________________________________________________________________________________________________





BluebellPager
UserGuide

























Aidcalloperatesapolicyofcontinualproductimprovementand
reservestherighttomodifythespecificationofitsproducts.

Ifanyvariationtothedetailsinthisdocumentaresuspectedplease
contactAidcall’sTechnicalSupport.


 






Aidcall,abusinessunitofLegrandElectricLtd
CowleyRoad,BlythRiversideBusinessPark,Blyth,Northumberland,NE245TF.
T:+44(0)1670357431www.aidcall.co.uk
________________________________________________________________

DocNo.FM5605issueC1Page2

CONTENTS



SectionTopicPage
  
1ProductOverview2
2ImportantSafetyInstructions3
3RegulatoryInformation 4
4Maintenance&Care4
5PagerFeatures5
6GettingStarted5
7MessageDisplay 6
8DeleteMessages7
9NursePresentOperation8
10AlarmButtonOperation 9
11Volume&VibrateSettings10
12OutofRangeAlert11
13OptionalExitAlert11
14OptionalLogonTerminal 12
15Day/NightUse 13
16OptionalTelephoneInterface13
17PagerCharging14
18Specification 15


CONTENTS
1. PRODUCTOVERVIEW

BluebellPagersareusedwiththeTouchsafeProNursecallsystemtoalertstaffofalarmcallsnomatter
wheretheyareonthescheme;theycanalsocombinethefunctionofaNursePresent“Buddy”toidentify
thestaffmemberattendingthecall.Upto999Pagerscanbeusedperscheme.

TheNursecallsystemcanbesetupsoallcallsarereportedtoallPagersatalltimes,orday/nightgroupscan
besetsodifferentPagerscanbenotifieddependingonthetimeofday.Thetypesofcallthatarereported
tothePagerscanbesetalongwiththebeeppatterntoidentifydifferentcalltypes.FurthermorePagers
canbeconfiguredintozonessocallsareonlynotifiedtothestaffresponsibleforspecificareas.

Pagercallscanbealertedbybeeponly(withavarietyofsounds),vibrateonly,orbeepandvibrate
together.AtextmessageontheclearbacklitLCDdisplayidentifiesthecalltypeandwhereithascome
from;thelast4messagesarestoredforlaterreviewifnecessary.

Pagersincludearechargeablebatterywhichcanprovideupto72hoursofusewhenfullycharged,shoulda
lowbatteryconditionoccuritisnotifiedonthePagerdisplay.Singleor5baychargersareavailable.Pagers
arehousedinarobustwaterproofcaseandaresuppliedwithabeltclipandabungeecordasstandard.

AccidentalremovalofaPagercanbepreventedbyusinganExitBeaconorprogrammingtheout‐of‐range
alert.IfthePagerleavessiteitwillbegintobeepandcanonlybestoppedbyreturningittothecharger.

IftheoptionaltelephoneinterfaceisfittedthenPagerscanbecalledfromthebuildingsinternaltelephone
system.ThetelephonenumbertherecipientisbeingrequestedtocallisdisplayedonthePager.





DocNo.FM5605issueC1Page3

2. IMPORTANTSAFETYINSTRUCTIONS


Readandunderstandtheseinstructionsbeforeuse.Keeptheseinstructionsforfuturereference.

Donotdisassemblethisproductorattempttorepairityourself.
Nouserserviceablepartsinside.Referallservicingtoqualifiedservicepersonnel.
Onlyre‐chargePagersinaBluebellsingleor5baychargerrack.



TherechargeablebatteryinsidethisPagerisnotuserreplaceable.
ThecompletePagermustbereturnedtothemanufacturerforbatteryreplacement.

Donotexposetodirectsunlight.

Donotfullysubmergeinwaterforprolongedperiods.



Donotdroporexposetohighvibrationorshock.

Cleanwithahard‐surfacedisinfectantwipeoradampclothandanon‐abrasivecleaningproduct.
Polishwithadryduster.



Avoidusingharsh,abrasiveorcorrosivecleaningagentsordetergents(e.g.scouringpowders,bleaches,
polishes,etc.)whencleaningthisproduct.



Attheendofitslifethisproductshouldbedisposedofandrecycledinaccordancewiththe
environmentalregulations.SeetheRegulatoryInformationinsection3below.























CONTENTS

DocNo.FM5605issueC1Page4

3. REGULATORYINFORMATION



ThissymbolontheproductindicatesitcomplieswithallrelevantEUDirectivesasrequiredbylaw.
ElectroMagneticCompatibility;ETSIEN300‐220‐1v2.3.1
EMCforShortRangeDevices;ETSIETS300‐683
RestrictionofHazardousSubstances;RoHS2011/65/EU
AcopyofthecompleteDeclarationofConformityisavailablefromAidcall.


ThissymbolontheproductindicatesitisclassedasElectricalorElectronicEquipmentandshouldnotbe
disposedofwithothercommercialwasteattheendofitsworkinglife.

TheWasteofElectricalandElectronicEquipment(WEEE)Directive(2012/19/EU)hasbeenputinplace
torecycleproductsusingthebestavailablerecoveryandrecyclingtechniquestominimiseimpactonthe
environment,treathazardoussubstancesandavoidincreasinglandfill.

Forproductdisposalpleasecontactyoursupplierandcheckthetermsandconditionsofthepurchase
contractandensurethisproductisnotmixedwithothercommercialwastefordisposal.





Thissymbolonbatteriesindicatesseparatecollection.Batteriescontainchemicalsthatcanbe
hazardoustohealthandtheenvironmentandshouldnotbedisposedofinthewastebin.

TheEUDirective(2006/6/EC)hasbeenputinplacetoensurethesafedisposalandrecyclingof
batteries.

Returnusedbatteriestoyoursupplierordrop‐offatyourlocalmunicipalwasterecyclingdepot.



NTEE

4. MAINTENANCE&CARE

ForpeaceofmindandtoensureyoursystemismaintainedtothehigheststandardAidcallrecommendan
annualmaintenancecontract.Thiswillprovidevitalassistanceintimesofneedfromanationwideteamof
trainedServiceEngineerswhospecialiseinwirelessNursecallandPagingsystems.

Apreventativemaintenancevisit(PMV)isalsoavailablefromAidcall,thiscoversthereplacementofall
non‐rechargeablebatteries,afullsystemtest,softwareupdates(ifapplicable)andaServiceCertificate.

FormoreinformationonMaintenanceContractPackagesandPMV’spleasecontactourcustomerservices
teamon01670357431orvisitourwebsite;www.aidcall.co.uk/healthcare/support/maintenance

MONTHLYMAINTENANCE

Pagersshouldberegularlycleanedwithahard‐surfacedisinfectantwipe,atthesametimetheyshouldbe
checkedforsignsofexternalphysicaldamage.Brokenorcrackedplasticcantrapdirtandcontributetothe
spreadofgerms.AnyPagersfounddamagedshouldbereplacedimmediately.Pagersneedingrepaircanbe
returnedviathewebsite;www.aidcall.co.uk/healthcare/support/repair

BI‐ANNUALMAINTENANCE

PagersuseLithiumIon(Li‐ion)rechargeablebatteries,thesehaveatypicallifeofbetween2and5years
assuminga12hourshiftbetweencharges.Whentheoperationallifeafterafullchargebeginstoshorten
dramaticallythePagershouldbereturnedforbatteryreplacementviatheAidcallrepairswebsite(address
above).






DocNo.FM5605issueC1Page5

5. PAGERFEATURES

ThekeyfeaturesoftheBluebellPagerareidentifiedbelow;




















6. GETTINGSTARTED

POWERON

ToturnONpressthePowerbutton
ThePagerwillbeepanddisplaytheLOGONscreen
Afterabout15secondsthedisplaywillshowtheSTANDBYSCREENsimilartobelow;

















POWEROFF

Pagerswillnormallybeleftswitchedonatalltimes,howeveriftheyarenotgoingtobeusedfora
prolongedperiodtheycanbeturnedoff.
ToturnOFF;pressandholdthePower,DeleteandTickbuttonstogetherthenrelease.
ThePagerwillbeepandthedisplaywillgoblank.

CONTENTS
PowerButton
MessageScrollButton
(Press&holdformanual
volume/vibratesettings
andotheroptionsconfig)
NursePresentButton
(SendIR)
AlarmButton
2Linex16Character
BacklitLCDDisplay

 

InternalBeeper
andVibrateAlert
DeleteButton
HeartbeatLED

BungeeFixingSlot
In‐CoverageSymbol
3DigitPagerID
LocationID(notused)
BatteryStatusSymbol


ID101 M2 L00R
No.ofStoredMessages
BeltCliponRear
Infra‐Red(IR)LED
AidcallPartNo.W07503



DocNo.FM5605issueC1Page6

7. MESSAGEDISPLAY

AlarmmessagesfromtheTouchsafeProNursecallsystemaredisplayedautomatically.Uptofourmessages
arestoredinthePager,asnewmessagesarereceivedtheoldestmessageisdeletedautomatically.

OnreceiptofamessagethePagerwillbeepfor5secondsandshowthecalltypeandunitIDasa6
charactercode(e.g.EME038)followedbyatextmessageofupto24characterstoidentifythelocation.














After5secondsthedisplaywillreverttothestandbyscreenwiththemessageonthesecondline;















ToreviewthestoredmessagesinrotationrepeatedlypresstheScrollbutton…
















 
EME038 Daisy Ward
Bedroom 038
TheexampleEME038showsanEmergencyCallfrom
unitID038whichisinDaisyWardBedroom38.
Otherpossiblecalltypesarelistedbelow;
CodeCallType
CAL038CallfromunitID038
NUR038 NursePresentatunitID038
ASS038AssistanceCallfromunitID038
EME038 EmergencyCallfromunitID038
CAR038CardiacCallfromunitID038
BED038BedtobeCleanedatunitID038
CAN038CallCancelledatunitID038

 
ID101 M2 L00R
EME038 Daisy Ward
M2indicatesthenumberofstoredmessages
(maximum4).

 
CAL003 Poppy Ward
Bedroom 003 04
04indicatestheelapsedtimesincereceiving
thestoredmessage(inminutes).

DocNo.FM5605issueC1Page7

8. DELETEMESSAGES

PresstheScrollbuttonthenpresstheDeletebutton…



















































 
EME038 Daisy Ward
DELETE?
AfterthefirstpressoftheDeletebuttonthe
displaywillprompt:DELETE?

Ifyou’resureyouwanttodeleteALLmessages
pressDeleteagain.

 
ID101 L00R
DELETED
ThePagerwillmomentarilydisplayDELETED
thenreturntothestandbyscreen.

DocNo.FM5605issueC1Page8

9. NURSEPRESENTOPERATION

The“NursePresent”featureallowsaCarertoindicatetotheNursecallsystemthattheyareattendingtoa
callorvisitingaPatient.Note:toregisterNursePresentthedisplaysideofthePagermustbepointed
towardstheCallPointfromnomorethan1.5metresawaywhenthebuttonispressed.

Onaroutinevisit;orientatethePagerasshownbelowandpresstheNursePresentbutton‐thered
LEDontheCallPointwillflashonceandtheunitwillbeepwhentheinfra‐red(IR)signalisreceived.

Orifyouarerespondingtoacall;orientatethePagercorrectlyandpresstheNursePresentbutton,the
redLEDontheCallPointwillgooutandthebeepwillstop.

















IftheCallPointhasadisplayitwillshow“ACKNOWLEDGEDNURSEPRESENT”whentheeventhasbeen
receivedontheNursecallpanel.

NURSECALLPANELDISPLAY

TheNursecallpanelwilldisplaythecalllikethis…





ThescreenbannerisgreenforaNursePresentnotification.
TheCarerNamewillbedisplayed(or2digitPagerIDifunassigned).
TouchthebannertodisplayClientNotesorpresstheAccept
buttontonotifyallotherpanelsthecallisbeingdealtwith.
Thebannerchangestopurplewhenacallisaccepted.

TOCANCELTHECALL








IftheCallPointhasadisplayitwillshow“ACKNOWLEDGEDCANCEL”whenthecallhasbeenreceivedand
cancelledofftheNursecallpanel.AcallcancelledmessagewillbesenttothePagers.

PointtheDisplaySideofthePagertowards
theCallPointasshownbelowandpressthe
NursePresentbutton.

ThePagerwilldisplaySENDINGIRfor
5seconds.
Note:thePagermust
bewithin1.5metres
oftheCallPoint

ACKNOWLEDGED
NURSEPRESENT
Carer Name
PresstheLIGHTGREY
buttonontheCallPoint
tocancelthecall.
ACKNOWLEDGED
CANCEL
CAN001
Acallcancelled
messagewillbe
senttothePagers.
Display
Side

DocNo.FM5605issueC1Page9

10.ALARMBUTTONOPERATION

TheredAlarmbuttoncanbesetuptocallaPagergroupnumberwithanEmergencycallfollowedby
aninfra‐redEmergencycall.ThiswillbereceivedbyaNursecallCallPoint(providedthereisonewithin
rangeandthePagerisorientatedcorrectly)andbedisplayedontheNursecallpanel;amessagewillthenbe
relayedtoallPagerswiththeoriginatingPagerIDandthelocationoftheCallPointthatreceivedthe
infra‐redsignal.















AftertheredbuttonalarmhasbeentransmittedtotheBluebellPagers,theoriginatingPagerwillsend‐out
anEmergencyinfra‐redtransmission.















Theoriginatorthenhastheoptiontopressthebuttontocancelthecalliftheincidenthasbeen
resolvedoriftheredbuttonwaspressedbyaccident.





Afterthefirstpressofthebuttonthedisplay
willprompt:CANCEL?

Ifyou’resureyouwanttocancelthiscallpress
thebuttonagain.






EMERGENCY
RED BUTT-101
WhentheredAlarmbuttonispressedacallwill
gotoallPagerswiththeredbuttongroupcode.

ThesePagerswilldisplayEMERGENCY*,thefact
itisaREDBUTTONcallandtheidentityofthe
originatingPageri.e.ID101inthisexample.

*Note:thetextdisplayedi.e.“EMERGENCY”can
besetupduringconfiguration.


EME015 Daisy Ward
Bedroom 015
ProvidedtheoriginatingPageriswithinrangeof
aTouchsafeProCallPointanEmergencycallwill
benotifiedontheNursecallpanelandanormal
pagingcallwillbesent‐out.

PagerswilldisplaydetailsoftheunitIDand
locationoftheCallPointthatdetectedthecall.


CANCEL?

DocNo.FM5605issueC1Page10

11.VOLUME&VIBRATESETTINGS

Theoptionsmodeallowsyoutooverridethedefaultsettings*andchangethebeepvolumeandturn
vibrateonoroff.Toenterthismodeyoumustensurethatallstoredmessagesaredeleted.


PressandholdtheScrollbuttonuntilthe
displayshowsthecurrentvolumesetting.

PresstheScrollbuttonagaintotogglebetween
HIGHVOLUME?andLOWVOLUME?

Pressthebuttontoselectthechosenvolume
setting.

Note:thevolumecanbechangedbutitwillrevert
backtothedefaultlevelagainwhenthePageris
placedintheChargingRack.





Aftersettingthevolumethedisplaywillshowthe
currentvibratesetting.

PresstheScrollbuttonagaintotogglebetween
VIBRATEON?andVIBRATEOFF?

Pressthebuttontoselectthechosenvibrate
setting.

Note:thevibratesettingcanbechangedbutitwill
revertbacktothedefaultsettingagainwhenthe
PagerisplacedintheChargingRack.






Aftersettingthevibratethedisplaywillshowthe
Softwaretitlegroupandallthepagerscallgroups.

Thissettinglevelisonlylikelytobeneededby
Engineerswhensetting‐upthesystemorfor
remotefaultdiagnosis.

PresstheScrollbuttonagaintoreverttothe
STANDBYSCREENoritwillrevertautomatically.







*RefertotheBluebellPagingSystemInstallationGuide(AidcallDocNo.FM5600)fordetailson
defaultsettings.


HIGH VOLUME ?


 
VIBRATE ON ?


 
PA-09-019L
M5A7