Aidcall Touchsafe Pro J25 User manual

DocNo.FM5615issueAPage1
Touchsafe®Pro
WirelessNursecallSystem
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J25Pager
UserGuide
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Aidcalloperatesapolicyofcontinualproductimprovementand
reservestherighttomodifythespecificationofitsproducts.
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Ifanyvariationtothedetailsinthisdocumentaresuspectedplease
contactAidcall’sTechnicalSupport.
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CAL001DaisyWard
Bedroom001
Aidcall,abusinessunitofLegrandElectricLtd
CowleyRoad,BlythRiversideBusinessPark,Blyth,Northumberland,NE245TF.
T:+44(0)1670357431www.aidcall.co.uk
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DocNo.FM5615issueAPage2
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CONTENTS
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SectionTopicPage
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1ProductOverview2
2ImportantSafetyInstructions3
3RegulatoryInformation 4
4Maintenance&Care4
5PagerFeatures5
6GettingStarted5
7MessageDisplay 6
8ReadMessages6
9DeleteMessages6
10PagerSettingsMenu 7
11CheckingthePagerSettings 7
12Astra/MaxpagePagerID’s7
13Individual/GroupPagerID’s8
14ManualProgramming 8
15ReplacingtheBattery9
16Specification10
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CONTENTS
1. PRODUCTOVERVIEW
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J25PagersareusedwiththeTouchsafeProNursecallsystemtoalertstaffofalarmcallsnomatterwhere
theyareonthescheme.ThereisnolimittothenumberofPagersthatcanbeusedperscheme.
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TheNursecallsystemcanbesetupsoallcallsarereportedtoallPagersatalltimes,orday/nightgroupscan
besetsodifferentPagerscanbealerteddependingonthetimeofday.Thetypesofcallthatarereported
tothePagerscanbesetalongwiththebeeppatterntoidentifydifferentcalltypes.FurthermorePagers
canbeconfiguredintozonessocallsareonlynotifiedtothestaffresponsibleforspecificareas.
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Pagercallscanbealertedbybeeponly,vibrateonlyorbeepandvibratetogether.Theycanalsobeputinto
silentmodefortimeswhennonotificationisnecessary.Atextmessageonthedisplayidentifiesthecall
typeandwhereithascomefrom.Thereisabacklightfacilitytoilluminatethedisplayinpoorlight
conditions.
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Pagersaresuppliedwitharobustholster/beltclipandawristlanyard;theyuseastandardAAbattery
whichisuserreplaceable.AlowbatteryconditionisnotifiedonthePagerdisplay.
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DocNo.FM5615issueAPage3
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2. IMPORTANTSAFETYINSTRUCTIONS
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Readandunderstandtheseinstructionsbeforeuse.Keeptheseinstructionsforfuturereference.
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Donotdisassemblethisproductorattempttorepairityourself.
Nouserserviceablepartsinside.Referallservicingtoqualifiedservicepersonnel.
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Thisproductshouldonlybepoweredby1xAAsizeAlkalinebattery.
Undernocircumstancesshouldthisproductbepoweredfromanotherpowersource.
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Insertthebatteryinaccordancewiththepolaritysymbolinsidethebatterycompartment.
OnlyusemanufacturerapprovedAAsize1.5Vbatteryasidentifiedinthismanual.
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Donotexposetodirectsunlight.
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Donotsubmergeinwateranddonotuseindamporhumidconditions.
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Donotexposetodrippingorsplashingwater.Aswithanyelectronicequipmenttakecarenottospill
liquidsintoanypartofthesystem.Liquidscancauseafailureand/orafirehazard.
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Donotdroporexposetohighvibrationorshock.
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Cleanwithahard‐surfacedisinfectantwipeoradampclothandanon‐abrasivecleaningproduct.
Polishwithadryduster.DONOTuseawetcloth.
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Avoidusingharsh,abrasiveorcorrosivecleaningagentsordetergents(e.g.scouringpowders,bleaches,
polishes,etc.)whencleaningthisproduct.
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Attheendofitslifethisproductshouldbedisposedofandrecycledinaccordancewiththe
environmentalregulations.SeetheRegulatoryInformationinsection3below.
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CONTENTS

DocNo.FM5615issueAPage4
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3. REGULATORYINFORMATION
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ThissymbolontheproductindicatesitcomplieswithallrelevantEUDirectivesasrequiredbylaw.
ElectroMagneticCompatibility;EMC2004/108/EC
RestrictionofHazardousSubstances;RoHS2011/65/EU
AcopyofthecompleteDeclarationofConformityisavailablefromAidcall.
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ThissymbolontheproductindicatesitisclassedasElectricalorElectronicEquipmentandshouldnotbe
disposedofwithothercommercialwasteattheendofitsworkinglife.
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TheWasteofElectricalandElectronicEquipment(WEEE)Directive(2012/19/EU)hasbeenputinplace
torecycleproductsusingthebestavailablerecoveryandrecyclingtechniquestominimiseimpactonthe
environment,treathazardoussubstancesandavoidincreasinglandfill.
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Forproductdisposalpleasecontactyoursupplierandcheckthetermsandconditionsofthepurchase
contractandensurethisproductisnotmixedwithothercommercialwastefordisposal.
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Thissymbolonbatteriesindicatesseparatecollection.Batteriescontainchemicalsthatcanbe
hazardoustohealthandtheenvironmentandshouldnotbedisposedofinthewastebin.
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TheEUDirective(2006/6/EC)hasbeenputinplacetoensurethesafedisposalandrecyclingof
batteries.
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Returnusedbatteriestoyoursupplierordrop‐offatyourlocalmunicipalwasterecyclingdepot.
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NTEE
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4. MAINTENANCE&CARE
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ForpeaceofmindandtoensureyoursystemismaintainedtothehigheststandardAidcallrecommendan
annualmaintenancecontract.Thiswillprovidevitalassistanceintimesofneedfromanationwideteamof
trainedServiceEngineerswhospecialiseinwirelessNursecallsystems.
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Apreventativemaintenancevisit(PMV)isalsoavailablefromAidcall,thiscoversthereplacementofall
batteries,afullsystemtest,softwareupdates(whereapplicable)andaServiceCertificate.
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FormoreinformationonMaintenanceContractPackagesandPMV’spleasecontactourcustomerservices
teamon01670357431orvisitourwebsite;www.aidcall.co.uk/healthcare/support/maintenance
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MONTHLYMAINTENANCE
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Pagersshouldberegularlycleanedwithahard‐surfacedisinfectantwipe,atthesametimetheyshouldbe
checkedforsignsofexternalphysicaldamage.Brokenorcrackedplasticcantrapdirtandcontributetothe
spreadofgerms.AnyPagersfounddamagedshouldbereplacedimmediately.Pagersneedingrepaircanbe
returnedviathewebsite;www.aidcall.co.uk/healthcare/support/repair
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AlthoughthePagerbatteryismonitoredandapoorstateofchargeisnotifiedonthedisplayitisbest
practicetoreplacethebatteryevery1‐2months.Seesection13forthecorrecttypeofbatterytobeused.
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DocNo.FM5615issueAPage5
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27MAY2015
10:48AMWED
5. PAGERFEATURES
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ThekeyfeaturesoftheJ25Pagerareidentifiedbelow;
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AidcallPartNo.W07280
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6. GETTINGSTARTED
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POWERON
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Removethebatterycompartmentcoverandfit1xAAbattery–notethepolaritysymbolinsidecase.
PressandholdtheREADkeyfor2seconds–thePagerwillbeep4timesanddisplayAidCall.
ThePagerwillthendisplaytheSTANDBYSCREEN(i.e.thedateandtimeaspicturedabove).
Afterashorttimethedisplaywillgoblanktopreservebatterypower.
OnlythePagerONiconwillremainlitinthebottomlefthandcornerofthedisplay.
PressanykeytoreturntotheSTANDBYSCREEN.
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POWEROFF
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PressanykeytogototheSTANDBYSCREEN.
PressandholdtheESCAPEkeyfor2secondstodisplaytheSETTINGSmenu
Usetheorprevious/nextkeystoselecttheTURNOFFscreen.
PresstheREADkeyandthescreenwillshowYES,pressREADagaintoconfirm.
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BACKLIGHTON/OFF
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PressanykeytogototheSTANDBYSCREEN.
PressandholdtheREADkeyuntilthebacklightilluminates
PressandholdtheREADkeyagaintoturnthebacklightoff.
ThebacklightwillgooffautomaticallywhentheSTANDBYSCREENgoesblank(approx.30seconds).
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EscapeKey
(backtopreviousmenu)
MovetoPrevious
Message
MovetoNext
Message
MessageReadKey
2Linex18Character
BacklitLCDDisplay
InternalBeeper
andVibrateAlert

DocNo.FM5615issueAPage6
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EME038DaisyWard
Bedroom038
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STATUSICONSDISPLAYEDHERE
7. MESSAGEDISPLAY
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ThePagerwilldisplaythecalltypeandtheunitIDasa6charactercode(e.g.EME038)followedbyatext
messagetoidentifythelocation.IconsalongthebottomofthedisplayshowthePagerstatus.
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TheexampleaboveshowsanEmergencyCallfromunitID038whichisinDaisyWardBedroom038.
Thefirst3characters(EMEforEmergency)identifythealarmtype,seebelowforotheralarmtypes;
CAR038=CardiacCallfromunitID038
CAL038=CallfromunitID038
NUR038=NursePresentatunitID038
ASS038=AssistanceCallfromunitID038
BED038=BedtobeCleanedatunitID038
CAN038=CallCancelledatunitID038
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8. READMESSAGES
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ThePagerwilldisplayanewmessagewhenitisreceived.
Thelast60messagesarestoredinthePagermemory.
PressanykeytogototheSTANDBYSCREENthenpresstheREADkeytoreadstoredmessages.
Scrollthroughthemessagesusingtheorkeys.
Note:ifyouscrolltotheendofthemessagequeueyouwillreturntotheSTANDBYSCREEN.
TheESCAPEkeytakesyoubacktotheSTANDBYSCREENatanytime.
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9. DELETEMESSAGES
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WhilstthemessageisdisplayedpressandholdtheESCAPEkeyfor2secondstoviewtheDELETE
MENUscreen.
Usetheorkeystoselectoneofthefollowingoptions;
SelectLOCKtolockthecurrentmessageandpreventitbeingdeleted
SelectDELtodeletethecurrentmessage
SelectD.ALLtodeleteallmessages
PresstheREADkeytoconfirmselection.
TheESCAPEkeytakesyoubacktotheSTANDBYSCREEN.
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Thecalleventwillbedisplayedfor5seconds,followedbythetime&datefor20secondsbefore
returningtotheblank(Pageron)screen.Ifthecallisnotacceptedwithinthere‐pagingdelay

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thenthecallwillre‐report.
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SeethePanelSetuppagesoftheAstra/Maxpagemanuals.
StatusIcons

DocNo.FM5615issueAPage7
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10. PAGERSETTINGSMENU
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PressanykeytogototheSTANDBYSCREEN.
Usetheorkeystoselectfromthefollowingoptions;
SelectSETALERTtochooseTone,Vibrate,Tone&VibrateorSilent
SelectTURNOFFtoswitchthePageroff
SelectDATE&TIMEtosetthecorrecttime&date
PresstheREADkeytoconfirmselection.
UsetheorkeystomodifytheoptionsandpresstheREADkeytoenter
TheESCAPEkeytakesyoubacktotheSTANDBYSCREENwithoutsavingchanges.
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11. CHECKINGTHEPAGERSETTINGS
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RemovethebatteryfromthePager,pressandholdtheESCAPEkeyandre‐insertthebatterykeeping
itpresseduntilTESTisdisplayedonthescreen,thenrelease.
PresstheREADkeytostepthroughthefactorysettings;theyshouldbeaslistedbelow;

V7.1(SoftwareVersion)
SN:xxxxxxxx(SerialNo.)
LCD–alldisplaypixelsandiconsshouldilluminate
VIBRATOR–unitshouldvibrate
LAMP–LCDbacklightLED’sshouldilluminate
BEEP–beepershouldsound
ID1:xxxxxxx,ID2:xxxxxxx,ID3:xxxxxxx,ID4:xxxxxxx,ID5:xxxxxxx,ID6:xxxxxxx(6SiteSpecificID’s)
BAUD:512
RFFREQ:459.2750
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Theabovewillthenrepeat,presstheESCAPEkeytoexit.
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12. ASTRA/MAXPAGEPAGERID’s
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IfJ25PagersarebeingusedwithanAstraTransmitterthenfirst4digitsofeachIDMUSTbe0012;the
remaining3digitscanbeanynumbers.WithaMaxpageTerminalall7digitscanbeanynumbers.
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EachPagercanbeprogrammedwithupto6differentID’s,thesewillnormallybeassignedasindividual
codesplusgroupcodes–seesection13.
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AstraTransmitter
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PagerID’smuststart
with0012followedby
any3numberse.g.

ID1:ON0012xxx
MaxpageTerminal
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PagerID’scanbeany7
digitnumberse.g.
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ID1:ON1234567

DocNo.FM5615issueAPage8
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13. INDIVIDUAL/GROUPPAGERID’s
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EachPagercanhaveanindividualcodesotheusercanbenotifieddirectfromaMaxpageTerminalplus
groupcodessotheycanbenotifiedofalarmcallsintheirzonedirectfromtheNursecallsystem.
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Ward1
Pager1 ID 0000101IndividualcalltoPager(e.g.fromMaxpageTerminal)
Group10000100GeneralcallsforWard1
Group20000161EmergencycallsforWards1&2
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Pager2 ID 0000102IndividualcalltoPager(e.g.fromMaxpageTerminal)
Group10000100GeneralcallsforWard1
Group20000161EmergencycallsforWards1&2
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Ward2
Pager1 ID 0000201IndividualcalltoPager(e.g.fromMaxpageTerminal)
Group10000200GeneralcallsforWard2
Group20000161EmergencycallsforWards1&2
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Pager2 ID 0000202IndividualcalltoPager(e.g.fromMaxpageTerminal)
Group10000200GeneralcallsforWard2
Group20000161EmergencycallsforWards1&2
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ThepagersineachwardhaveindividualcodessotheycanbecalledindividuallyfromtheMaxpage
Terminal,e.g.tocallpager1inward1youwouldcall0000101.Bothpagersinward1alsohaveanID
0000100soifacallwasmadetothatnumberbothpagerswouldbenotified,similarlywithbothpagersin
ward2withID0000200.IfanemergencycallismadetoID0000161thenall4pagerswouldbenotified.

TheTouchsafeProNursecallsystemcanbesetupwithdifferentcalltypestodifferentPagerID’sonaper
zonebasis–refertotheAstraTransmitter/MaxpageTerminalmanuals.
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14. MANUALPROGRAMMING
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J25PagersarefactoryprogrammedwithID1:ON1234567,thiscanbechangedandID’s2‐6canbeset
followingtheprocedurebelow;
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RemovethebatteryfromthePager,pressandholdtheREADkeyandre‐insertthebattery.
KeeptheREADkeypresseduntilMNLPROGRAMisdisplayedonthescreenthenrelease.
PresstheREADkeyandthedisplaywillchangeto[0000]withthefirstzeroflashing.
YouneedtoEnter0200;presstheREADkeyuntiltheseconddigitflashes.
Pressthekeytwicetodisplaya2thenpresstheREADkeytwicetoenterprogrammingmode.
PresstheREADkeyagainandID1willbedisplayede.g.ID1ON1234567
PresstheREADkeyuntiltherequireddigitflashesthenusethekeyuntilthedisplayshowsthe
requirednumber,presstheREADkeytoenterandrepeatforeachdigit.
RepeattoenterID2toID6codes.Note:unusedID’sshouldbesetasOFF(displayed“OF”onscreen).
AftersettingID6,settheBAUDrateto512
ThensettheFRE(Frequency)to459.2750
WhenthedisplayshowsPROGRAMYES?PresstheREADkeyforYesortheESCAPEkeyforNo.
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Thedisplaywillblank–thePagerhasnowreturnedtonormalmodeintheoffcondition.
PressandholdtheREADkeyfor2seconds–thePagerwillbeep4timesanddisplayAidCall.
PerformatesttocheckthePagerisoperatingasrequired.
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DocNo.FM5615issueAPage9
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15. REPLACINGTHEBATTERY
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WhenthebatteryinthePagerisrunninglowthebatteryiconwillappearinthebottomofthedisplay.
ThedisplaywillshowLOWBATTERYwhenabuttonispressedandanalertwillsoundeveryfewminutes.
ThePagerwillcontinuetofunctionforashortperiodbutalwaysarrangetoreplaceitsbatteryassoonas
possibleafterthelowbatterywarning.
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OntherearfaceofthePagerasshownbelow;pushthelockingtabupwardsandslidethebatterycoverto
therighttoremovethebattery…
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Usedbatteriesmustnotbedisposedofindomesticwaste.Donotincinerateormutilateused
batteries,thechemicalsreleasedarecorrosiveandmycauseinjurytoeyesorskinandmaybe
toxicifinhaled.
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OnlyreplacewithManufacturerApprovedbatterytype:
EnergizerIndustrial1.5VAA(LR6)Alkaline
ReplacementbatteriesareavailablefromAidcall;orderPartNo.F00614
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Observethebatterypolaritymarkinginsidethebatterycompartment.
Takecarenottodamagethebatterycontactswhenremovingorinsertingbatteries.
Refitthebatterycompartmentcoverandpower‐upasdescribedinsection6.
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Push LockingTab UP
SlideCoverOff

DocNo.FM5615issueAPage10
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16.SPECIFICATION
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Model J25
FrequencyBand459.2750MHz
SignallingProtocolPOCSAG
BaudRate512bps
Sensitivity5uV/m
DisplayBacklit2Linex18CharacterLCD
Pushbuttons4No:Read,NextMessage,PreviousMessage,Escape
MaxMessageLength500Characters
No.ofStoredMessages60
LanguagesUK,USA,French,German,Italian,Spanish,Russian
AlertOptionsBeep,Vibrate,Beep+Vibrate,Silent
BeeperOutputLevel80dB@30cm
No.ofDifferentBeepPatterns3withAstra(Ackerman)and4withMaxpage(ESPA)
No.ofPagers/SiteUnlimited
No.ofCAPCodes(ID’s)6No.(7digitnumericcodes)
FactoryID1ON1234567
FactoryID2‐ID5AllOFF1234567
ProgrammingManuallybyhandviaLCD,OTAorviaWindows&USBinterface
BatteryType1No.AAsizeAlkaline
TypicalBatteryLife50days
WearingOptionsSuppliedTransparentHolsterandWristLanyard
EnclosureMaterialABS(Colour:GraphiteGrey)
IngressProtectionRatingIP30
FlammabilityRatingUL94HB
Dimensions80mmx53mmx20mm(WxHxD)
Weight79gramsincludingBattery
RelativeHumidityNon‐condensing
OperatingHumidityRange10%to90%RH
OperatingTemperatureRange0oCto50oC
StorageTemperatureRange ‐20oCto60oC
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