Airlink101 H4323-C - PinPoint X HSUPA User manual

PinPoint X HSUPA User Guide
20080311
Rev 4.0

Preface
Rev 4.0 Oct.09 i
Important Notice Duetothenatureofwirelesscommunications,transmission
andreceptionofdatacanneverbeguaranteed.Datamaybe
delayed,corrupted(i.e.,haveerrors)orbetotallylost.
Althoughsignificantdelaysorlossesofdataarerarewhen
wirelessdevicessuchastheSierraWirelessAirLinkPinPointX
areusedinanormalmannerwithawell‐constructednetwork,
theSierraWirelessAirLinkPinPointXshouldnotbeusedin
situationswherefailuretotransmitorreceivedatacouldresult
indamageofanykindtotheuseroranyotherparty,including
butnotlimitedtopersonalinjury,death,orlossofproperty.
SierraWirelessacceptsnoresponsibilityfordamagesofany
kindresultingfromdelaysorerrorsindatatransmittedor
receivedusingtheSierraWirelessAirLinkPinPointX,orfor
failureoftheSierraWirelessAirLinkPinPointXtotransmitor
receivesuchdata.
Safety and Hazards DonotoperatetheSierraWirelessAirLinkPinPointXinareas
whereblastingisinprogress,whereexplosiveatmospheres
maybepresent,nearmedicalequipment,nearlifesupport
equipment,oranyequipmentwhichmaybesusceptibletoany
formofradiointerference.Insuchareas,theSierraWireless
AirLinkPinPointXMUSTBEPOWEREDOFF.TheSierra
WirelessAirLinkPinPointXcantransmitsignalsthatcould
interferewiththisequipment.
DonotoperatetheSierraWirelessAirLinkPinPointXinany
aircraft,whethertheaircraftisonthegroundorinflight.In
aircraft,theSierraWirelessAirLinkPinPointXMUSTBE
POWEREDOFF.Whenoperating,theSierraWirelessAirLink
PinPointXcantransmitsignalsthatcouldinterferewith
variousonboardsystems.
Note: Some airlines may permit the use of cellular phones while the
aircraft is on the ground and the door is open. Sierra Wireless AirLink
PinPoint X may be used at this time.
Thedriveroroperatorofanyvehicleshouldnotoperatethe
SierraWirelessAirLinkPinPointXwhileincontrolofa
vehicle.Doingsowilldetractfromthedriveroroperatorʹs
controlandoperationofthatvehicle.Insomestatesand
provinces,operatingsuchcommunicationsdeviceswhilein
controlofavehicleisanoffence.
Limitation of
Liability Theinformationinthismanualissubjecttochangewithout
noticeanddoesnotrepresentacommitmentonthepartof
SierraWireless.SIERRAWIRELESSANDITSAFFILIATES
SPECIFICALLYDISCLAIMLIABILITYFORANYANDALL

Preface
Rev 4.0 Oct.09 ii
DIRECT,INDIRECT,SPECIAL,GENERAL,INCIDENTAL,
CONSEQUENTIAL,PUNITIVEOREXEMPLARYDAMAGES
INCLUDING,BUTNOTLIMITEDTO,LOSSOFPROFITSOR
REVENUEORANTICIPATEDPROFITSORREVENUE
ARISINGOUTOFTHEUSEORINABILITYTOUSEANY
SIERRAWIRELESSPRODUCT,EVENIFSIERRAWIRELESS
AND/ORITSAFFILIATESHASBEENADVISEDOFTHE
POSSIBILITYOFSUCHDAMAGESORTHEYARE
FORESEEABLEORFORCLAIMSBYANYTHIRDPARTY.
Notwithstandingtheforegoing,innoeventshallSierra
Wirelessand/oritsaffiliatesaggregateliabilityarisingunderor
inconnectionwiththeSierraWirelessproduct,regardlessof
thenumberofevents,occurrences,orclaimsgivingriseto
liability,beinexcessofthepricepaidbythepurchaserforthe
SierraWirelessproduct.
Patents Portionsofthisproductmaybecoveredbysomeorallofthe
followingUSpatents:
5,515,013 5,629,960 5,845,216 5,847,553 5,878,234
5,890,057 5,929,815 6,169,884 6,191,741 6,199,168
6,339,405 6,359,591 6,400,336 6,516,204 6,561,851
6,643,501 6,653,979 6,697,030 6,785,830 6,845,249
6,847,830 6,876,697 6,879,585 6,886,049 6,968,171
6,985,757 7,023,878 7,053,843 7,106,569 7,145,267
7,200,512 D442,170 D459,303
andotherpatentspending.
Copyright ©2009SierraWireless.Allrightsreserved.
Trademarks AirCard®and“HeartoftheWirelessMachine®”areregistered
trademarksofSierraWireless.Watcher®isatrademarkof
SierraWireless,registeredintheEuropeanCommunity.
AirLink™andAceWare™aretrademarksofSierraWireless.
SierraWireless,theSierraWirelesslogo,theredwavedesign,
andthered‐tippedantennaaretrademarksofSierraWireless.
Windows®isaregisteredtrademarkofMicrosoftCorporation.
Othertrademarksarethepropertyoftherespectiveowners.

Preface
Rev 4.0 Oct.09 iii
Contact Information
Consultourwebsiteforup‐to‐dateproductdescriptions,
documentation,applicationnotes,firmwareupgrades,trouble‐
shootingtips,andpressreleases:
www.sierrawireless.com
Revision History
Support Desk: Phone: [phone]
Hours: 5:00 AM to 5:00 PM Pacific Time,
Monday to Friday, except US Holidays
E-mail: [email protected]
Sales Desk: Phone: [phone]
1-604-232-1488
Hours: 8:00 AM to 5:00 PM Pacific Time
E-mail: [e-mail]
Post: Sierra Wireless America
39677 Eureka Drive
Newark, CA
USA 94560
Sierra Wireless
13811 Wireless Way
Richmond, BC
Canada V6V 3A4
Fax: [phone]
1-604-231-1109
Web: www.sierrawireless.com
Revision
number Release date Changes
4.x Q2: 2009 Guide updated with Release 4.0 content.

Rev 4.0 Oct.09 1
Contents
Introduction to the PinPoint X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
ALEOS™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
ACEware™. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Simplified Deployment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Monitor and Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Modem Doctor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Connecting to your cellular provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Steps of a connection:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Dynamic vs. Static IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Communication HSUPA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
HSUPA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
HSDPA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
UMTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
EDGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
GPRS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Connection methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Virtual serial port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
IPSec . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
GRE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Events Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Tools and Reference Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Bands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Environmental. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Power Consumption: (@12V DC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Standards/Approvals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Host Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Application Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Interface Port Pin-Outs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Power Connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Contents
Rev 4.0 Oct.09 2
Activating PinPoint X on your cellular provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Installing the SIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Cellular Account Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Software Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Hardware Required. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Configuring the APN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Hardware Installation of the PinPoint X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Connecting to Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Connecting to a Computer or other Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Indicator Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Light Patterns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Inputs, Relay Outputs, and Power Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Capturing External Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Analog Inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Digital Inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Relay Outputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Connecting devices to the I/O Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Analog Inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Digital Inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Relay Outputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Monitoring and Setting the I/O . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Getting Immediate Reports Using RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Power Modes and Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Wiring the PinPoint X for . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Power Effect on Modem State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Monitoring Power-In Voltage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Rev 4.0 Oct.09 1
1
1: Introduction to the PinPoint X
•ALEOS™
•ACEware™
•Connecting to your
cellular provider
•Communication
HSUPA
•Connection methods
•Networking
•Applications
•Software
•Documentation
ThePinPointXisacompact,intelligentandfully‐featured
mobilecommunicationsplatformwithmultipleperipheral
connectionsincludingserial,EthernetandUSB.ExpandedI/O
functionalityinaseparateconnectorincludesfourdigital
inputs,fouranaloginputsandtworelayoutputsunleashing
extensiveremoteinstrumentationpossibilities.
Itshigh‐precision16‐channelGPSreceivercoupledwiththe
richembeddedintelligenceprovidedbyALEOS™technology
makePinPointXtheperfectchoiceforabroadsetofmobile
enterprise,publicsafety,fleetmanagementandAVLsolutions.
Figure 1-1: Sierra Wireless AirLink PinPoint X

Introduction to the PinPoint X
Rev 4.0 Oct.09 2
ALEOS™
ALEOS,theembeddedcoretechnologyoftheSierraWireless
AirLinkproductssimplifiesinstallation,operationandmainte‐
nanceofanysolution,andprovidesanalways‐on,always‐
awareintelligentconnectionformission‐criticalapplications.
ALEOSenables:
•PersistentNetworkConnectivity
•Over‐The‐Air(OTA)Upgrades
•WirelessOptimizedTCP/IP
•Real‐TimeNotification
•Real‐TimeGPSReporting
•GPSStoreandForward
•PacketLevelDiagnostics
•DeviceManagement&Control
•ProtocolSpoofing
Figure 1-2: Powered by ALEOS
ACEware™
Awirelesssolutionisnotcompleteuntilyouhavesoftware
toolstomanagethedevicesmonitoringyourvaluable
equipment.UsingtheAirLinkControlEnvironment(ACE),
ACEWareisthedevicemanagementandmonitoringappli‐
cationsuiteforSierraWirelessAirLinkdevicespoweredby
ALEOS.
Figure 1-3: ACEware Logo
TheACEwaresuiteencompassesanapplicationinternaltothe
firmware(ACEmanager),Windows‐basedapplications
(ACEviewandModemDoctor),andaweb‐hostedapplication

Introduction to the PinPoint X
Rev 4.0 Oct.09 3
(ACEnet).Youcandownloadtheapplicationsandtheiruser
guidesfromtheSierraWirelessAirLinkSolutionswebsite:
http://www.sierrawireless.com/support.Contactyourdealer
orSierraWirelessrepresentativeforanyfurtherinformation.
Note: ACEview requires the Microsoft .NET Framework v. 2.0 and
Microsoft Windows 98, Windows 2000, Windows XP, or later. You can
obtain the Microsoft .NET Framework from Microsoft at: http://
www.microsoft.com/.
ACEmanager,theAceWareremoteconfigurationand
monitoringtool,simplifiesdeploymentandprovidesextensive
monitoring,controlandmanagementcapabilities.
ACEmanagergivesyouthepowertomonitorandcontrolyour
SierraWirelessAirLinkcommunicationsplatformsinreal‐
time.
Simplified Deployment
ACEmanagerprovidestheabilitytoremotelysetupand
configureyourSierraWirelessAirLinkproducts.Remote
devicesetupandconfigurationreducesthedeployment
timelineofyourwirelesssolutionandprovidesaquickerpath
toROI.
Templatesallowyoutoeasilyconfiguredevicesinyourfleet
withidenticalsettings,ensuringasimple,accurate
deployment.
Monitor and Control
ACEmanagerallowsanadministratortoremotelymonitora
modem’sstatus,healthandconfigurationsettings.Theuser
interfacedisplayssignalstrength,cellsiteinformation,byte
countersanderrorconditions,enablingyoutopinpointany
issuesandtroubleshootimmediately.
ACEmanagerenablesremoteconfigurationandparameter
settingstobechangedorresetinstantlyovertheair,changea
device’sportconfiguration,IPaddresssettings,GPSsettings,
andmuchmore.Afterconfiguringonemodem,usethe
templatefeaturetocopythatdeviceconfigurationtoother
devices.
Tip: Configuration steps and examples in this guide use
ACEmanager.
ACEviewisanefficientstatusandconnectionmonitoring
applicationwithalow‐profile,easytoreadinterface.In
ACEview,youcanalsoupdatePRL.

Introduction to the PinPoint X
Rev 4.0 Oct.09 4
Modem Doctor
ModemDoctorandModemDoctorUSBisatroubleshooting
anddiagnosticsutility.Thisutilitywillallowyoutogetalog
fileofthePinPointXactivitywhichyoucanthensendtoSierra
Wirelesssupportorerasethecurrentconfigurationcompletely.
Figure 1-4: Modem Doctor
Connecting to your cellular
provider
ThePinPointXusesyourcellularproviderasanISP(Internet
ServiceProvider)toconnectyoutotheInternet.
Steps of a connection:
1. WhenyourPinPointXispoweredon,itautomatically
searchesforcellularserviceusingHSUPA/HSDPA.
2. YourPinPointXestablishesaPPP(PointtoPointProtocol
or“dial”upconnection)linktotheyourcellularprovider
network,alsocalledregisteringonthenetwork,and
receivesanIPaddress.
3. WhenyourPinPointXhasreceiveditsIPaddressfrom
yourcellularprovider,aconnectiontotheInternetorthe
cellularnetworkisalsoavailableforcomputersorother
devicesconnecteddirectlytothePinPointX.

Introduction to the PinPoint X
Rev 4.0 Oct.09 5
ThePinPointXwillperformroutingforallinternettrafficto
andfromthecomputersorotherenddevicse.
WiththeRavenXEinEthernetPublicmode,onlyonedevice
connectedtotheEthernetportwillreceivethepublicIP
addresswhichistheoneprovidedbythecellularnetwork.In
EthernetPrivatemode,withahuborswitchconnectedtothe
Ethernetport,theRavenXEwillprovideNATforarangeof
computersorotherdevicesconnectedtotheswitchorhuband
Internetaccesstoallofthem.
Dynamic vs. Static IP Addresses
Therearetwotypesofaddressesonnetworks:dynamicand
static.
•Dynamicaddressesareassignedona“needtohave”basis.
YourPinPointXmightnotalwaysreceivethesame
addresseachtimeitconnectswithyourcellularprovider.
•Staticaddressesarepermanentlyassignedtoaparticular
accountandwillalwaysbeusedwheneveryourPinPoint
XconnectstotheInternet.TheIPaddresswillnotbegiven
toanyoneelse.
MostISPs(cellularincluded)usedynamicIPaddressesrather
thanstaticIPaddressessinceitallowsthemtoreuseasmaller
numberofIPaddressesforalargenumberofcustomers.A
dynamicIPaddressissuitableformanycommonInternet
uses,suchaswebbrowsing,lookingupdataonanother
computersystem,orotherclientfunctions(suchasdataonly
beingsentoutoronlybeingreceivedafteraninitialrequest).
Tip: If your account with your cellular provider includes a dynamic IP
address and you need a static IP, please consult your your cellular
provider Representative for more information about changing your
account for static IP support.
Cellular

Introduction to the PinPoint X
Rev 4.0 Oct.09 6
IfyouneedtocontactyourPinPointX,adeviceconnectedto
thePinPointX,orahostsystemusingthePinPointXfromthe
Internet,youneedtohaveaknownIP(suchasonewhichis
static)ordomainname(anIPaddresswhichisconvertedbya
DNSserverintoawordbasedname).IfyouhaveadynamicIP
addressforyourmodem,youcanuseaDynamicDNSservice
(suchasIPManager)totranslateyourIPaddressintotoa
domainname.
Caution: If you want to connect remotely to your PinPoint X using
TCP/IP, the IP address given to your modem by your cellular provider
cannot be a private or internal IP address (such as a special private
network) unless you are on the same network or inside that network’s
firewall (such as with frame relay).
Communication HSUPA
ManyoftheGSMNetworkshavebeenexpandedtoHSUPA.
HSUPA
HSUPA(High‐SpeedUplinkPacketAccess)isacellular
technologywhichmostcloselyresemblesabroadband
synchronousconnection.Theuploadanddownloadspeeds
aremaximizedtoprovideafasterthroughput,reachingspeeds
upto2.0Mbit/sfortheuplinkand7.2Mbit/sforthedownlink.
Pleasecheckwithyournetworkproviderontheavailabilityof
HSUPA.
HSDPA
HSDPA(High‐SpeedDownlinkPacketAccess)isacellular
technologyallowingforhigherdatatransferspeeds.In
HSDPAmodeofoperation,maxspeedsareupto7.2Mbit/sin
thedownlinkand384kbit/sintheuplink.HSDPAuses
AdaptiveModulationandCoding(AMC),fastpacketsched‐
ulingattheNodeB(BaseStation)andfastretransmissions
fromNodeB(knownasHARQ‐HybridAutomaticRepeat
Request)todelivertheimproveddownlinkperformancevs.
UMTSandEDGE.
HSPDA(andHSUPA)fallsbacktoUMTS,EDGEorGPRS(in
orderofprecedence).Thisfeatureallowsyoutohaveseamless
connectivitynomatterwhereyourPinPointXis.

Introduction to the PinPoint X
Rev 4.0 Oct.09 7
UMTS
UMTS(UniversalMobileTelecommunicationsSystem)
supportsupto1920kbit/sdatatransferrates,althoughmost
userscanexpectperformanceupto384kbit/s.AUMTS
networkusesapairof5MHzchannels,oneinthe1900MHz
rangeforuplinkandoneinthe2100MHzrangefordownlink.
EDGE
EDGE(EnhancedDataratesforGSMEvolution)providesend‐
to‐endpacketdataserviceswithanenhancedconnectivity
buildingonGPRStechnologyandusingtheestablishedGSM
networks.EDGEprovideshighertransmissionratesandbetter
transmissionqualityfordatathanGPRS.EDGEcancarrydata
atspeedstypicallyupto384kbit/sinpacketmode.
WhenEDGEisnotavailable,yourPinPointXwillfall‐backto
GPRSfortheconnectiontoyourcellularprovidertoprovide
continuedconnectivity.
GPRS
GeneralPacketRadioService(GPRS)ispacket‐switchedwith
manyuserssharingthesametransmissionchannel,butonly
transmittingwhentheyhavedatatosend.Thismeansthatthe
totalavailablebandwidthcanbeimmediatelydedicatedto
thoseuserswhoareactuallysendingatanygivenmoment,
providinghigherutilizationwhereusersonlysendorreceive
dataintermittently.GPRSprovidesspeedsof30–70kbpswith
burstsupto170kbps.
Connection methods
YoucanconnectthePinPointXtoaUSBoraEthernet(RJ45)
onacomputer.WhenconnectedtoaUSBorEthernetport,the
PinPointXbehaveslikeanetworkcard.
USB
ThePinPointXisequippedwithaUSBportwhichincreases
themethodsbywhichyoucansendandreceivedata.TheUSB
portcanbesettoworkaseitheravirtualEthernetportora
virtualserialport.Adriverinstallationisrequiredtousethe
USBportineithermode.
ItisrecommendedthatyouuseaUSB2.0cablewithyour
PinPointXandconnectdirectlytoyourcomputerforbest
throughput.

Introduction to the PinPoint X
Rev 4.0 Oct.09 8
Virtual serial port
ThePinPointXsupportsonevirtualserialportoverUSB.This
VSPcanbeused,forexample,tosendATcommands,ortorun
manyserialbasedapplicationssuchasHyperTerminal®.
Networking
IPSec
TheIPprotocolthatdrivestheInternetisinherentlyinsecure.
InternetProtocolSecurity(IPSec),whichisastandards‐based
protocol,securescommunicationsofIPpacketsoverpublic
networks.
IPSecisacommonnetworklayersecuritycontrolandisused
tocreateavirtualprivatenetwork(VPN).
TheadvantagesoftheIPSecfeatureincludes:
•DataProtection:DataContentConfidentialityallowsusers
toprotecttheirdatafromanyunauthorizedview,because
thedataisencrypted(encryptionalgorithmsareused).
•AccessControl:AccessControlimpliesasecurityservice
thatpreventsunauthorizeduseofaSecurityGateway,a
networkbehindagatewayorbandwidthonthatnetwork.
•DataOriginAuthentication:DataOriginAuthentication
verifiestheactualsender,thuseliminatingthepossibility
offorgingtheactualsender’sidentificationbyathird‐
party.
•DataIntegrity:DataIntegrityAuthenticationallowsboth
endsofthecommunicationchanneltoconfirmthatthe
originaldatasenthasbeenreceivedastransmitted,
withoutbeingtamperedwithintransit.Thisisachieved
byusingauthenticationalgorithmsandtheiroutputs.
TheIPSecarchitecturemodelincludestheSierraWireless
AirLinkgatewayasaremotegatewayatoneendcommuni‐
cating,throughaVPNtunnel,withaVPNgatewayatthe
otherend.TheremotegatewayisconnectedtoaRemote
networkandtheVPNisconnectedtotheLocalnetwork.The
communicationofdataissecurethroughtheIPSecprotocols.

Introduction to the PinPoint X
Rev 4.0 Oct.09 9
Figure 1-5: IPSec Architecture
GRE
GRE(GenericRoutingEncapsulation)tunnelisusedtocarry
non‐IPpacketsthroughanIPNetwork.Non‐IPpackets,that
aresendovertheGREtunnel,needtobefirstencapsulated.
Hence,ALEOSisusedtoconfigureandencapsulatenon‐IP
packetsandtransmitoverIPthroughtheGREtunnel.
Applications
Events Reporting
EventsReportingisSierraWirelessAirLink’smodem’snew
softwarefeatureprovidedviaACEmanager,thatallowsthe
userstogeneratereportsfromtheeventsthattakeplace.Event
ReportingProtocolisanintuitiveembeddedprotocol,which
automaticallyformatsthemessagesbasedonaneventtrigger.
Themessagesgeneratedarethenreportedtotheremote
server.
Software
ThePinPointXmodemcomeswiththefollowingsoftware:
•ACEview,thesoftwareforthePinPointXwhichallows
youtomonitoryourconnections.
•ThedriverthatformstheinterfacebetweenthePinPointX
andyourWindowsoperatingsystemwhenusingUSB
virtualEthernetorUSBvirtualserial.
•Thefirmwarethatisstoredinnon‐volatilememoryand
includesACEmanager.

Introduction to the PinPoint X
Rev 4.0 Oct.09 10
ThePinPointXhasanembeddedradiomodule,alsomade
bySierraWireless,Inc.Therearetwofirmwareprograms
onthedevice—onestoredonthecontrollerboardofthe
PinPointXandoneontheradiomodule.
Thefirmwarewasloadedintotheradiomoduleandcon‐
trollerboardwhenthePinPointXwasassembled.Asnew
versionsofthesoftwareandfirmwarearereleased,they
arepostedatwww.sierrawireless.com.
Documentation
ThisPinPointXUserGuidedescribeshowto:
•InstallthePinPointXhardware.
•Connecttheradioantennas.
•Connectanotebookcomputerandotherinput/output
(I/O)devices.
•InterprettheLEDsonthePinPointXandtheindicatorsin
theACEviewsoftware.
ThisUserGuideisprovidedasaPDF(PortableDocument
Format)fileontheinstallationCDorfromtheSierraWireless
supportwebsite.
Tools and Reference Documents
User Guide Description
ALEOS User Guide This document discusses software configuration in ACEmanager and about
the explains different ALEOS features.
ACEview User Guide This document explains the use of this utility tools which is used to view and
monitor the connection state of a Sierra Wireless AirLink device.
ACEnet User Guide This document explains the use of ACEnet services for remote management
of Sierra Wireless AirLink device.

Rev 4.0 Oct.09 11
2
2: Specifications
•Interface Port Pin-Outs
•Power Connector Features and Benefits
•EmbeddedIntelligence
•LowPowerConsumption
•High‐SpeedProcessor
•High‐Speed2‐wayData
•MultipleInterfaces,I/OPort
•High‐SensitivityGPSReceiver
•PersistentNetworkConnectivity
•RemoteManagementandConfiguration
•ExtensiveVehicleTelemetry
•Integratedwith3rdPartyTrackingApplications
•RuggedforExtremeEnvironments
Technology
•HSUPA
WithFallbackto:
·HSDPA
·UMTS
·EDGE
·GPRS(MS‐12)
·GSM
Bands
•TriBandforUMTS/HSDPA/HSUPA
·850/1900/2100MHz
•DualBanddiversityforHSUPA,optimizedbyregion
·Europe:850/2100MHz
·NorthAmerica:850/1900MHz
•QuadBandGSM/GPRS
·850/900/1800/1900MHz
Environmental
•OperatingTemperature:
·‐30°to70°Celsius
•°StorageTemperature:
·‐40°to85°Celsius

Specifications
Rev 4.0 Oct.09 12
Power Consumption: (@12V DC)
•Transmit/Receive(Typical/Max)300/520mA
•Idle170mA
•LowPowerMode80mA
•InputVoltage9‐28VDC
Standards/Approvals
•Carrierspecificapprovals
•CE
•FCC
•PTCRB
•IndustryCanada
Host Interfaces
•Ethernet:10/100MbpsRJ‐45
•USBTypeB
•RS‐232:DB‐9DCE(300‐230400baud)
•I/O:4Digital,4Analog,2Relay
•AntennaConnection:
·Cellular‐50OhmTNC
·GPS‐50OhmSMA
Warning: The antenna should be installed no
closer than 20 cm from the human body. It is one of
the RSS-102 requirements for devices not requiring
SAR.
Dimensions
•162mmx40mmx109mm
•612grams
Application Interfaces
•TCP/IP,UDP/IP,DHCP,HTTP,SNMP,SMTP,SMS,MSCI,
NMEA,TAIP,GPS,andmore
LED Indicators
•Network
•Signal
•Activity
•Service
•GPS

Specifications
Rev 4.0 Oct.09 13
•Power
Interface Port Pin-Outs
Serial Port
Figure 2-1: Serial Port Diagram: Female DB-9 DCE (not to scale)
I/O Port
Note: The Pin-Out diagram shows external view looking at PinPoint X
connector in front face-plate of device. Pin 1 is lower right.
.
Figure 2-2: PinPoint X I/O Port Diagram (not to scale)
5
4
3
2
1
9
8
7
6
< - > GND (Ground)
< - DTR Data Terminal Ready)
< - Rx (Receive)
- > Tx (Transmit)
- > DCD (Data Carrier Detect)
Unused
CTS (Clear to Send) < -
RTS (Request to Send) - >
DSR (Data to Send) < -
1. AnalogInput412. AnalogInput3
2. AnalogGround13. AnalogGround
3. AnalogInput214. AnalogInput1
4. NoConnect15. NoConnect
5. Reservedforfutureuse16. Reservedforfutureuse
6. Com2(forusewith#7)17. Com1(forusewith#18)
7. NormalOpenRelay18. NormalOpenRelay
8. GND 19. GND
9. DigitalInput420. DigitalInput3
GND
GND
1
23456
7
891011
12
13141516171819
202122
GND
GND
NC
NC
Rsv
Rsv AIN3
AIN4
AIN1
AIN2
DIN1
DIN2
DIN3
DIN4
Relay 1
Relay 2
Com2
Com1
NO2
NO1
GND
GND

Specifications
Rev 4.0 Oct.09 14
Power Connector
Figure 2-3: Power Connector (not to scale)
10. Ground21. Ground
11. DigitalInput222. DigitalInput1
Ignition Sense (white)
Power (red)Ground (black)
Not Used 43
21