AirTight SS-300-AT-C-50 User manual
SS-300-AT-C-50
AirTight Access Point/Sensor
Quick Start Guide
You should have received the following components in your SS-300-AT-C-50 package.
Package Contents
Tip: The internal antennas of SS-300-AT-C-50 give optimal coverage and performance in the
following configurations:
Horizontal ceiling mount
Vertical wall mount
Vertical mounting bracket Mounting accessories
Ethernet cable (Only if ordered)
Horizontal mounting brackets
SS-300-AT-C-50
Ethernet
AC power adapter
AirTight logo facing the floorAirTight logo facing away from the mounted wall
Getting SS-300-AT-C-50 Online
Power up
(marked as LAN1)
Step 1:
If using PoE, plug one end of the Ethernet cable into the
PoE switch or injector and plug the other end into the
LAN + PoE port on the
SS-300-AT-C-50.
Make sure the PoE source you are using is turned ON.
OR
If not using PoE, insert the power adapter plug into an
AC power outlet and the other end into the power
input port on the SS-300-AT-C-50.
Step 2:
If you are using PoE, then SS-300-AT-C-50 should
already be connected to your network. If you are
not using PoE, then plug one end of the Ethernet
cable into an Ethernet jack on your network and the
other end into the LAN port on
the SS-300-AT-C-50.
Connect to the network
(marked as LAN1)
With PoE
Without PoE
Step 3:
Wait for a few minutes till the three LEDs for Power,
LAN and Wi-Fi turn GREEN, which indicates that
the SS-300-AT-C-50 is online and operational.
Check the LED status
Power
LAN
Wi-Fi
Warning: If not using PoE, make sure you use only the AC power adapter that came in the package
to power up the SS-300-AT-C-50.
Warning: Make sure you plug the Ethernet cable only into the LAN1 port and not into the LAN2 port or
into the Console port
LAN 1
(Ethernet + PoE)
LAN 2
(Ethernet Only)
Console
After the SS-300-AT-C-50 AP/Sensor is powered ON and connected to Ethernet, if the status of
LED 1 (Power) remains , it indicates that the AP/Sensor is not able to function normally.
The following guidelines may help you to quickly diagnose and fix the problem.
Troubleshooting
Solid Orange
1Make sure that the Ethernet cable is plugged into the correct port – on the
SS-300-AT-C-50 and the other end of the cable is plugged into an Ethernet jack or a port on
a switch that is turned ON.
2If the SS-300-AT-C-50 AP/Sensor did not receive a valid IP address from the DHCP server, make
sure that a DHCP server is ON and available on the VLAN/subnet to which the AP/Sensor is
connected. If the AP/Sensor still fails to get a valid IP address, you can reboot it once to see if the
problem is resolved.
3If you are using AirTight Cloud Services, make sure that Internet connectivity is available from
the VLAN/subnet to which the AP/Sensor is connected. Check if the required ports for AP/Sensor
and Server communication – UDP 3851, default HTTP (TCP port 80), and default HTTPS (TCP port
443) – are open on the Firewall. If you are using a Proxy, Web accelerator or URL content filtering,
make sure the settings allow communication between the AP/Sensor and Server.
4This is a rare occurrence and usually indicates a failure of the Wi-Fi radio. Try rebooting the
AP/Sensor once to check if it functions normally.
After following the above guidelines, if you are unable to resolve the problem, contact the local
AirTight SE or 24/7 AirTight Technical Support
marked as LAN 1
The Global Leader in Wireless Security and Compliance Solutions
AirTight Networks, Inc. 339 N. Bernardo Avenue #200, Mountain View, CA 94043
© 2011 AirTight Networks, Inc. All rights reserved. AirTight Networks and the AirTight Networks logo are trademarks, and AirTight and SpectraGuard
are registered trademarks of AirTight Networks, Inc. All other trademarks mentioned herein are properties of their respective owners. Specifications
are subject to change without notice.
LED Status
No active Ethernet link1
Unable to connect to the AirTight Cloud or Server3
2
Did not receive a valid IP address via DHCP
Radio interface error4
LED 3
(Power)
Solid Green
Fast Blink
Slow Blink
Green
Green
Green
Solid Orange
What does it mean?
LED 1
(Power)
LED 2
(Power)
Solid Orange
Solid Orange
Any
Solid Orange
Solid Orange
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