
9
Q1: How to select the right essential oil?
Use 100% pure essential oils. Resin and thick oil are not
recommended. Camphor tree, dried orange peel, eaglewood
and mixed oils are prohibited.
Q2: When I change to a new oil, there is mixed smell
coming from my previous oil. How do I clean the nozzle
and the bottle?
Fill the empty bottle with 30ml of 99% ethyl/ethanol alcohol.
Shake to fully rinse the inner surface of the bottle and then
run the device 10-15 minutes. Empty the rest alcohol
in the bottle at last.
Q3: I feel like it stops running sometimes, what has
happened?
Please refer to section 5 for ‘mist level explained’. The
device is able to automatically optimize atomizing/pausing
according to mist level, which intermittently operates.
Q4: How long does it take to fully charge the device?
Normally around 3 hours.
Q5: Can I mix my 100% essential oil with water?
No. This will cause failing to atomize (mist not visible).
Q6: Why is the green light above the mist level flashing?
The mist output is pausing as it is intermittent.
FAQ9