HIK VISION DS-K5032-3XFD User manual

DS-K5032-3XFD Visitor Terminal
User Manual

Legal Informaon
©2021 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.
About this Manual
The Manual includes instrucons for using and managing the Product. Pictures, charts, images and
all other informaon hereinaer are for descripon and explanaon only. The informaon
contained in the Manual is subject to change, without noce, due to rmware updates or other
reasons. Please nd the latest version of this Manual at the Hikvision website ( hps://
www.hikvision.com/ ).
Please use this Manual with the guidance and assistance of professionals trained in supporng the
Product.
Trademarks
and other Hikvision's trademarks and logos are the properes of
Hikvision in various jurisdicons.
Other trademarks and logos menoned are the properes of their respecve owners.
Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT
DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED "AS IS" AND "WITH
ALL FAULTS AND ERRORS". HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR
PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION
BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES,
INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS
INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION,
WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY,
OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF THE INTERNET PROVIDES FOR INHERENT SECURITY
RISKS, AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION,
PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS
INFECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY
TECHNICAL SUPPORT IF REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE
SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW.
ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT
INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF
PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS.
YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE
DS-K5032-3XFD Visitor Terminal User Manual
i

DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR
PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED
TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN
RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATTER
PREVAILS.
Data Protecon
During the use of device, personal data will be collected, stored and processed. To protect data,
the development of Hikvision devices incorporates privacy by design principles. For example, for
device with facial recognion features, biometrics data is stored in your device with encrypon
method; for ngerprint device, only ngerprint template will be saved, which is impossible to
reconstruct a ngerprint image.
As data controller, you are advised to collect, store, process and transfer data in accordance with
the applicable data protecon laws and regulaons, including without limitaon, conducng
security controls to safeguard personal data, such as, implemenng reasonable administrave and
physical security controls, conduct periodic reviews and assessments of the eecveness of your
security controls.
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Regulatory Informaon
FCC Informaon
Please take aenon that changes or modicaon not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
FCC compliance: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protecon against harmful interference in a residenal installaon. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in accordance
with the instrucons, may cause harmful interference to radio communicaons. However, there is
no guarantee that interference will not occur in a parcular installaon. If this equipment does
cause harmful interference to radio or television recepon, which can be determined by turning
the equipment o and on, the user is encouraged to try to correct the interference by one or more
of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separaon between the equipment and receiver.
—Connect the equipment into an outlet on a circuit dierent from that to which the receiver is
connected.
—Consult the dealer or an experienced radio/TV technician for help
This equipment should be installed and operated with a minimum distance 20cm between the
radiator and your body.
FCC Condions
This device complies with part 15 of the FCC Rules. Operaon is subject to the following two
condions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause
undesired operaon.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with "CE"
and comply therefore with the applicable harmonized European standards listed
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under the EMC Direcve 2014/30/EU, RE Direcve 2014/53/EU,the RoHS Direcve
2011/65/EU
2012/19/EU (WEEE direcve): Products marked with this symbol cannot be disposed
of as unsorted municipal waste in the European Union. For proper recycling, return
this product to your local supplier upon the purchase of equivalent new equipment,
or dispose of it at designated collecon points. For more informaon see:
www.recyclethis.info
2006/66/EC (baery direcve): This product contains a baery that cannot be
disposed of as unsorted municipal waste in the European Union. See the product
documentaon for specic baery informaon. The baery is marked with this
symbol, which may include leering to indicate cadmium (Cd), lead (Pb), or mercury
(Hg). For proper recycling, return the baery to your supplier or to a designated
collecon point. For more informaon see:www.recyclethis.info
This device complies with Industry Canada licence-exempt RSS standard(s). Operaon is subject to
the following two condions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired
operaon of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils
radioexempts de licence. L'exploitaon est autorisée aux deux condions suivantes :
(1) l'appareil ne doit pas produire de brouillage, et
(2) l'ulisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est suscepble d'en compromere le fonconnement.
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Safety Instrucon
These instrucons are intended to ensure that user can use the product correctly to avoid danger
or property loss.
The precauon measure is divided into Dangers and Cauons:
Dangers: Neglecng any of the warnings may cause serious injury or death.
Cauons: Neglecng any of the cauons may cause injury or equipment damage.
Dangers: Follow these safeguards to prevent
serious injury or death.
Cauons: Follow these precauons to prevent
potenal injury or material damage.
Danger:
●In the use of the product, you must be in strict compliance with the electrical safety regulaons
of the naon and region.
●This equipment is not suitable for use in locaons where children are likely to be present.
●To prevent possible hearing damage, do not listen at high volume levels for long periods.
●1. Do not ingest baery. Chemical burn hazard!
2. This product contains a coin/buon cell baery. If the coin/buon cell baery is swallowed, it
can cause severe internal burns in just 2 hours and can lead to death.
3. Keep new and used baeries away from children.
4. If the baery compartment does not close securely, stop using the product and keep it away
from children.
5. If you think baeries might have been swallowed or placed inside any part of the body, seek
immediate medical aenon.
6. Risk of explosion if the baery is replaced by an incorrect type.
7. Improper replacement of the baery with an incorrect type may defeat a safeguard (for
example, in the case of some lithium baery types).
8. Do not dispose of the baery into re or a hot oven, or mechanically crush or cut the baery,
which may result in an explosion.
9. Do not leave the baery in an extremely high temperature surrounding environment, which
may result in an explosion or the leakage of ammable liquid or gas.
10. Do not subject the baery to extremely low air pressure, which may result in an explosion or
the leakage of ammable liquid or gas.
11. Dispose of used baeries according to the instrucons.
●All the electronic operaon should be strictly compliance with the electrical safety regulaons,
re prevenon regulaons and other related regulaons in your local region.
●Please use the power adapter, which is provided by normal company. The power consumpon
cannot be less than the required value.
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●Do not connect several devices to one power adapter as adapter overload may cause over-heat
or re hazard.
●Please make sure that the power has been disconnected before you wire, install or dismantle the
device.
●If smoke, odors or noise rise from the device, turn o the power at once and unplug the power
cable, and then please contact the service center.
●If the product does not work properly, please contact your dealer or the nearest service center.
Never aempt to disassemble the device yourself. (We shall not assume any responsibility for
problems caused by unauthorized repair or maintenance.)
Cauons:
●No naked ame sources, such as lighted candles, should be placed on the equipment.
●The venlaon should not be impeded by covering the venlaon openings with items, such as
newspapers, table-cloths, curtains, etc. The openings shall never be blocked by placing the
equipment on a bed, sofa, rug or other similar surface.
●The serial port of the equipment is used for debugging only.
●Do not drop the device or subject it to physical shock, and do not expose it to high
electromagnesm radiaon. Avoid the equipment installaon on vibraons surface or places
subject to shock (ignorance can cause equipment damage).
●Do not place the device in extremely hot (refer to the specicaon of the device for the detailed
operang temperature), cold, dusty or damp locaons, and do not expose it to high
electromagnec radiaon.
●The device cover for indoor use shall be kept from rain and moisture.
●Exposing the equipment to direct sun light, low venlaon or heat source such as heater or
radiator is forbidden (ignorance can cause re danger).
●Do not aim the device at the sun or extra bright places. A blooming or smear may occur
otherwise (which is not a malfuncon however), and aecng the endurance of sensor at the
same me.
●Please use the provided glove when open up the device cover, avoid direct contact with the
device cover, because the acidic sweat of the ngers may erode the surface coang of the device
cover.
●Please use a so and dry cloth when clean inside and outside surfaces of the device cover, do
not use alkaline detergents.
●Please keep all wrappers aer unpack them for future use. In case of any failure occurred, you
need to return the device to the factory with the original wrapper. Transportaon without the
original wrapper may result in damage on the device and lead to addional costs.
●Improper use or replacement of the baery may result in hazard of explosion. Replace with the
same or equivalent type only. Dispose of used baeries according to the instrucons provided by
the baery manufacturer.
●Biometric recognion products are not 100% applicable to an-spoong environments. If you
require a higher security level, use mulple authencaon modes.
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Available Model
Product Name Model
Visitor Terminal DS-K5032-3XFD
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Contents
Chapter 1 Overview .................................................................................................................... 1
1.1 Overview ................................................................................................................................ 1
1.2 Main Features ........................................................................................................................ 1
Chapter 2 Appearance ................................................................................................................ 2
Chapter 3 Installaon ................................................................................................................. 4
3.1 Installaon Environment ........................................................................................................ 4
3.2 Installaon ............................................................................................................................. 4
Chapter 4 Wiring ........................................................................................................................ 5
Chapter 5 Acvaon ................................................................................................................... 6
5.1 Acvate via Device ................................................................................................................. 6
5.2 Acvate via Web Browser ...................................................................................................... 7
5.3 Acvate via SADP ................................................................................................................... 8
Chapter 6 Quick Operaon ....................................................................................................... 10
6.1 Select Language ................................................................................................................... 10
6.2 Set Time Zone ...................................................................................................................... 10
6.3 Set Network Parameters ...................................................................................................... 11
Chapter 7 Basic Operaon ........................................................................................................ 13
7.1 Visitor Check In .................................................................................................................... 13
7.1.1 Reserved Visitor Check In ............................................................................................ 13
7.1.2 Non-Reserved Visitor Check In .................................................................................... 14
7.1.3 Oine Check In ........................................................................................................... 19
7.2 Visitor Check Out ................................................................................................................. 22
7.2.1 Check Out via QR Code ............................................................................................... 22
7.2.2 Check Out via Card ...................................................................................................... 23
7.2.3 Check Out via Search Record ...................................................................................... 23
7.2.4 Auto Check Out ........................................................................................................... 23
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7.3 Sta-Service Visitor System .................................................................................................. 23
7.3.1 View and Search Visitor Informaon .......................................................................... 23
7.3.2 Login ............................................................................................................................ 24
7.3.3 System Sengs ........................................................................................................... 24
Chapter 8 Operaon via Web Browser ...................................................................................... 43
8.1 Login .................................................................................................................................... 43
8.2 Person Management ............................................................................................................ 43
8.3 Conguraon ....................................................................................................................... 45
8.3.1 View Device Informaon ............................................................................................. 45
8.3.2 Set Time ...................................................................................................................... 45
8.3.3 Set DST ........................................................................................................................ 46
8.3.4 View Open Source Soware License ........................................................................... 46
8.3.5 Upgrade and Maintenance ......................................................................................... 46
8.3.6 Security Mode Sengs ............................................................................................... 48
8.3.7 Change Administrator's Password ............................................................................... 48
8.3.8 View Device Arming/Disarming Informaon .............................................................. 49
8.3.9 Network Sengs ......................................................................................................... 49
8.3.10 Set Audio Parameters ............................................................................................... 53
8.3.11 Set Image Parameters ............................................................................................... 54
8.3.12 Set Authencaon Parameters ................................................................................. 55
8.3.13 Temperature Measurement Sengs ........................................................................ 56
8.3.14 Set Biometric Parameters ......................................................................................... 57
8.3.15 Visitor Sengs .......................................................................................................... 58
8.3.16 Set Screen Saver Picture ........................................................................................... 63
Appendix A. Tips When Collecng/Comparing Face Picture ...................................................... 65
Appendix B. Tips for Installaon Environment .......................................................................... 66
Appendix C. Dimension ............................................................................................................ 67
Appendix D. Communicaon Matrix and Device Command ...................................................... 68
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Chapter 1 Overview
1.1 Overview
The visitor terminal is designed for visitor management, integrated with temperature
measurement, which is mainly applied to enterprises, staons, university campuses, factories, etc.
1.2 Main Features
●Android operaon system with dual-screen design.
●Temperature measuring range: 30 °C to 45 °C (86 °F to 113 °F), accuracy: 0.1 ° C, deviaon:
± 0.5 °C
●Recognion distance: 0.3 to 2 m.
●Fast temperature measurement for visitor.
●Paperless visitor enrollment.
●Real-me visitors counng for the current day.
●Supports both stand-alone and networking applicaon. TCP/IP and Wi-Fi are available for
networking applicaon.
●Up to 150,000 visitor records can be stored on the device.
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Chapter 2 Appearance
Refer to the following contents for detailed informaon of the visitor terminal:
Figure 2-1 Visitor Terminal Diagram
Table 2-1 Descripon of Face Recognion Terminal
No. Descripon
1 Indicator for Card Presenng
2 Card Presenng Area
3 Visitor Screen
4 Supplement Light
5 Thermographic Module
6 Supplement Light
7 Camera
8 Reserved
9 Reserved
10 USB 2.0 (Sub Interface)
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No. Descripon
Note
Supports the USB import funcon. You can use the interface to
upload the event to the client soware, etc.
11 USB 2.0
Note
The interface can connect with an USB ash drive. You can
import the allowlist to the device or export the events to the
USB ash drive.
12 Reserved
13 Network Interface
14 Power Interface
15 Power Switch
Hold: Power On/Power O/Reboot
Press: Sleep/Wake Up
16 Boom Camera
17 Operator Screen
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Chapter 3 Installaon
3.1 Installaon Environment
●Avoid backlight, direct sunlight, and indirect sunlight.
●For beer face recognion, there should be light source in or near the installaon environment.
●Sunlight, wind, hot/cool air from air condioner and other external factors, which may aect
surface temperature, will create the deviaon of the temperature measurement. In order to get
an accurate result, make sure the device is applied indoors and windlessly (where is relavely
isolated from the outdoors). The working temperature should keep between 10 °C and 35 °C. If
there are no suitable environments for temperature measurement (the area faces the indoor
and connects the outdoor, the area at the door of the indoor environment, etc.), building a
temporary temperature measurement environment is suggested.
●Inuence Factors of Temperature Measurement:
Wind: The wind will take the heat away, which may aect the measurement result.
Sweat: The sweat will take the heat away, which may aect the measurement result.
Air Condioner (Cool Air): If the indoor temperature is low, the surface temperature may also
lower than the actual temperature, which may aect the measurement result.
Air Condioner (Heat) or Heang: If the indoor temperature is high, the surface temperature
may also higher than the actual temperature, which may aect the measurement result.
●In order to make the device work properly, you should wait for 90 min aer the device is
powered on.
●For details about installaon environment, see Tips for Installaon Environment .
3.2 Installaon
Steps
1. Put the device on the surface.
Note
This equipment is suitable for mounng on concrete or other non-combusble surface only.
2. Plug the power supply in the power interface.
3. Press the power switch to power on the device.
The device will enter the main page aer powering on.
4. Oponal: Connect th device with the network.
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Chapter 4 Wiring
The suggested wiring diagram is as follows:
Figure 4-1 Wiring Diagram
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Chapter 5 Acvaon
You should acvate the device before the rst login. Aer powering on the device, the system will
switch to Device Acvaon page.
Acvaon via the device, SADP tool and the client soware are supported.
The default values of the device are as follows:
●The default IP address: 192.0.0.64
●The default port No.: 8000
●The default user name: admin
5.1 Acvate via Device
If the device is not acvated, you can acvate the device aer it is powered on.
On the Acvate Device page, create a password and conrm the password. Tap Acvate and the
device will acvated.
Figure 5-1 Acvaon Page
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Cauon
The password strength of the device can be automacally checked. We highly recommend you
change the password of your own choosing (using a minimum of 8 characters, including at least
three kinds of following categories: upper case leers, lower case leers, numbers, and special
characters) in order to increase the security of your product. And we recommend you change your
password regularly, especially in the high security system, changing the password monthly or
weekly can beer protect your product.
Proper conguraon of all passwords and other security sengs is the responsibility of the
installer and/or end-user.
Aer acvaon, you should follow the wizard for a quick start.
●Select a language. For details, see Select Language .
●Select a me zone. For details, see Set Time Zone .
●Set network. For details, see Set Network Parameters 。
5.2 Acvate via Web Browser
You can acvate the device via the web browser.
Steps
1. Enter the device default IP address (192.0.0.64) in the address bar of the web browser, and press
Enter.
Note
Make sure the device IP address and the computer's should be in the same IP segment.
2. Create a new password (admin password) and conrm the password.
Cauon
STRONG PASSWORD RECOMMENDED-We highly recommend you create a strong password of
your own choosing (using a minimum of 8 characters, including upper case leers, lower case
leers, numbers, and special characters) in order to increase the security of your product. And
we recommend you reset your password regularly, especially in the high security system,
reseng the password monthly or weekly can beer protect your product.
Note
Characters containing admin and nimda are not supported to be set as acvaon password.
3. Click Acvate.
4. Edit the device IP address. You can edit the IP address via the SADP tool, the device, and the
client soware.
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5.3 Acvate via SADP
SADP is a tool to detect, acvate and modify the IP address of the device over the LAN.
Before You Start
●Get the SADP soware from the supplied disk or the ocial website hp://
www.hikvision.com/en/ , and install the SADP according to the prompts.
●The device and the PC that runs the SADP tool should be within the same subnet.
The following steps show how to acvate a device and modify its IP address. For batch acvaon
and IP addresses modicaon, refer to User Manual of SADP for details.
Steps
1. Run the SADP soware and search the online devices.
2. Find and select your device in online device list.
3. Input new password (admin password) and conrm the password.
Cauon
STRONG PASSWORD RECOMMENDED-We highly recommend you create a strong password of
your own choosing (using a minimum of 8 characters, including upper case leers, lower case
leers, numbers, and special characters) in order to increase the security of your product. And
we recommend you reset your password regularly, especially in the high security system,
reseng the password monthly or weekly can beer protect your product.
Note
Characters containing admin and nimda are not supported to be set as acvaon password.
4. Click Acvate to start acvaon.
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Status of the device becomes Acve aer successful acvaon.
5. Modify IP address of the device.
1) Select the device.
2) Change the device IP address to the same subnet as your computer by either modifying the IP
address manually or checking Enable DHCP.
3) Input the admin password and click Modify to acvate your IP address modicaon.
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Chapter 6 Quick Operaon
6.1 Select Language
You can select a language for the device system.
Aer the device acvaon, you can select a language for the device system.
Figure 6-1 Select System Language
By default, the system language is English.
Note
You will need to exit the APP and change the Android system language via Google Pinyin Input to
the same language you choose for the APP system.
6.2 Set Time Zone
You can set a me zone for the device system.
Steps
1. Select a me zone according to your actual needs.
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