AJAX KeyPad TouchScreen User manual

KeyPad TouchScreen Benutzerhandbuch
Aktualisiert am 7. August 2023
KeyPad TouchScreen ist eine drahtlose Tastatur mit Touchscreen für die
Verwaltung des Ajax-Sicherheitssystems. Benutzer können sich mit
Smartphones authentizieren, Schlüsselanhänger, Karten und
Codes. Das Gerät ist für den Einsatz in Innenräumen konzipiert.
Das KeyPad TouchScreen kommuniziert mit einer Hub-Zentrale über zwei
sichere Funkprotokolle. Die Tastatur verwendet Jeweller, um Alarme und
Ereignisse zu übertragen, und Wings, um eine Firmware zu aktualisieren, die
Liste der Gruppen, Räume und andere zusätzliche Informationen zu übertragen.
Die Kommunikationsreichweite ohne Hindernisse beträgt bis zu 1.700 Meter.
Funktionelle Elemente
Etikett Bestehen
Weitere Informationen

1. Umgebungslichtsensor. Es dient zur automatischen Anpassung der
Helligkeit der Hintergrundbeleuchtung.
2. IPS-Touchscreen-Display mit einer Diagonale von 5 Zoll.
3. Ajax-Logo mit LED-Anzeige.
4. Karten/Schlüsselanhänger/Bluetooth-Leser.
5. SmartBracket-Montageplatte. Um die Blende zu entfernen, schieben Sie sie
nach unten.
6. Perforierter Teil der Montageplatte. Notwendig, um einen
Manipulationsschutz auszulösen, falls versucht wird, die Tastatur von der
Oberäche zu lösen. Brechen Sie es nicht ab.
7. Perforierter Teil der Montageplatte zur Ausgabe von Kabeln durch die Wand.
8. Eingebauter Summer.
9. .Manipulationstaste
10. QR-Code mit der Geräte-ID. Es wird verwendet, um die Tastatur zum Ajax-
System hinzuzufügen.
11. Ein-/Aus-Taste.
12. Klemmen zum Anschluss eines fremden Netzteils. Sie können bei Bedarf
aus den Halterungen entfernt werden.
13. Cable channel for routing the cable from the third-party power supply unit.

Compatible hubs and range extenders
A compatible Ajax hub with the rmware and higher is
required for the keypad to operate.
Hubs Radio signal range extenders
Operating principle
KeyPad TouchScreen has a built-in buzzer, a touchscreen display, and a reader
for contactless authorization. The keypad can be used to control security
modes, automation devices and to notify about system alarms.
The keypad can automatically adjust the backlight brightness and wakes up
when approaching it. Sensitivity is in the app. KeyPad TouchScreen
interface inherits the Ajax Security System app. It is available to choose dark or
light interface appearance. A touchscreen display with a 5-inch diagonal allows
you to access the security mode of an object or any group and to control
automation scenarios. The display also informs about system malfunctions, if
present (when is enabled).
14. Perforated part of the mounting panel to output cables from the bottom.
15. The hole for attaching the SmartBracket mounting panel with a holding
screw.
OS Malevich 2.16.1
Hub 2 (2G)
Hub 2 (4G)
Hub 2 Plus
Hub Hybrid (2G)
Hub Hybrid (4G)
ReX 2
adjustable
system integrity check

Depending on the settings, the KeyPad TouchScreen built-in buzzer noties
about:
Keypad runs on pre-installed batteries. It can also be powered by a third-party
power supply unit with voltage range 10.5–14 V⎓ and operating current from 0.5
A. When external power is connected, the pre-installed batteries are used as a
backup power source.
Security control
KeyPad TouchScreen can arm and disarm the entire object or separate groups,
and activate Night mode. Use the Control tab to change the security mode. You
can control the security with KeyPad TouchScreen using:
alarms;
security mode change;
entry/exit delays;
triggering of the opening detectors.
1. Smartphones. With the installed app and Bluetooth
Low Energy (BLE) support. Smartphones can be used instead of Tag or Pass
Ajax Security System

Access codes
The number of personal codes and keypad access codes depends on the .
Access rights and codes can be adjusted in Ajax apps. If the code is
compromised, it can be changed remotely, eliminating the need to call an
installer to the object. If a user loses Pass, Tag, or smartphone, an admin or a
PRO with the rights to congure the system can instantly block the device in the
app. Meanwhile, a user can use a personal code to control the system.
Security control of the groups
to authorize a user. BLE is a radio protocol with low power consumption.
The keypad supports Android and iOS smartphones with BLE 4.2 and higher.
2. Cards or key fobs. To quickly and securely identify users, KeyPad
TouchScreen uses the DESFire® technology. DESFire® is based on the ISO
14443 international standard and combines 128-bit encryption and copy
protection.
3. Codes. KeyPad TouchScreen supports general, personal codes and codes
for unregistered users.
Keypad code — general code set up for the keypad. When used, all events
are delivered to Ajax apps on behalf of the keypad.
User code — personal code set up for users connected to the hub. When
used, all events are delivered to Ajax apps on behalf of the user.
Keypad access code — a code set up for a person who is not registered in
the system. When used, events are delivered to Ajax apps with a name
associated with this code.
hub model

KeyPad TouchScreen allows to control the groups’ security (if
). You can also adjust in the keypad which groups will be
shared (keypad groups). By default, all groups are available for viewing on the
keypad display in the Control tab. You can learn more about group security
management in .
Emergency buttons
For emergencies, the keypad has the Panic tab with three buttons:
Group mode is
enabled settings
this section

In Ajax app an admin or a PRO with the rights to congure the system can select
the number of buttons to display in the Panic tab. There are two options
available in the KeyPad TouchScreen : only Panic button (by default)
or all 3 buttons. Notications text in apps and event codes transmitted to the
Central Monitoring Station (CMS) depend on the selected button type.
You can also activate accidental press protection. In this case, the user conrms
alarm transmission by pressing the Send button on the keypad display. The
conrmation screen appears after pressing any panic button.
Pressing emergency buttons can trigger in Ajax system.
Scenarios management
The separate keypad tab holds up to 6 buttons which control one
or a group of devices. Group scenarios provide more convenient control
of several switches, relays, or sockets simultaneously.
Panic button.
Fire.
Auxiliary alert.
settings
Alarm scenarios
automation
device

Create automation scenarios in the and control them with
KeyPad TouchScreen.
Indication of malfunctions and security mode
KeyPad TouchScreen informs users about system malfunctions and security
mode with:
Depending on the settings, the logo lights up red continuously or when the
system or group is armed. KeyPad TouchScreen indication is shown on the
display only when it is active. Built-in buzzer noties about alarms, door
openings and entry/exit delays.
Fire alarm muting
In case of a re alarm in the system, you can mute it with KeyPad TouchScreen.
keypad settings
Learn more
display;
logo;
sound indication.

Pressing an emergency button Fire in the tab doesn’t activate
(if enabled). When sending an emergency signal from the keypad, an
appropriate notication will be transmitted to the app and the CMS.
The screen with information about the re alarm and the button to mute it will
appear on all KeyPad TouchScreen with the Mute Fire Alarm feature enabled. If
the mute button has already been pressed on the other keypad, an appropriate
notication appears on the rest KeyPad TouchScreen displays. Users can close
the re alarm muting screen and use other keypad features. To re-open the
muting screen, press the icon on the KeyPad TouchScreen display.
To instantly display the re alarm muting screen on the KeyPad TouchScreen, enable the
Always Active Display toggle in the KeyPad settings. Also, connect the third-party power
supply.
Otherwise, the muting screen will be displayed only when the keypad wakes up.
Duress code
KeyPad TouchScreen supports duress code. It allows you to simulate alarm
deactivation. In this case, the and the installed at the facility will
not give away your actions. Still, the security company and other security
system users will be alerted about the incident.
Panic Interconnected Fire
Detectors Alarm
Ajax app sirens

User pre-authorization
Pre-authorization feature is necessary to block access to the control panel and
current system state from unauthorized persons. The feature activates
separately for the Control and Scenarios tabs in the keypad .
The screen for entering the code is displayed on the tabs for which pre-
authorization is activated. The user should authenticate rst: enter a code or
bring a personal access device to the keypad. The exception is the Alarm tab,
which allows unauthorized users to send an emergency signal.
Unauthorized Access Auto-Lock
If a wrong code is entered or non-veried access device is used three times in a
row within 1 minute, the keypad will be locked for the time specied in its
. During this time, the hub will ignore all codes and access devices while
informing the security system users about attempted unauthorized access.
KeyPad TouchScreen will turn off the reader and block access to all tabs. The
keypad display will show an appropriate notication.
PRO or a user with the rights to congure the system can unlock the keypad
through the app before the specied locking time expires.
Two-Stage Arming
KeyPad TouchScreen can participate in two-stage arming, but cannot be used as
a second-stage device. The two-stage arming process using Tag, Pass or
smartphone is similar to using a personal or general code on the keypad.
Jeweller and Wings data transfer protocols
Jeweller and Wings are two-way wireless data transfer protocols that provide
fast and reliable communication between hub and devices. The keypad uses a
Learn more
settings
settings
Learn more

Jeweller to transmit alarms and events, and Wings to update a rmware,
transmit the list of the groups, rooms and other additional information.
Sending events to the monitoring station
The Ajax system can transmit alarms to the monitoring app as
well as the central monitoring station (CMS) in the formats of SurGard (Contact
ID), SIA (DC-09), ADEMCO 685, and .
KeyPad TouchScreen can transmit the following events:
When an alarm is received, the security company monitoring station operator
knows what happened and precisely where to send a fast response team. The
addressability of Ajax devices allows sending events to the PRO Desktop or the
CMS the type of the device, its name, security group, and virtual room. Note that
the list of transmitted parameters may differ depending on the kind of CMS and
the selected protocol for communication with the monitoring station.
The ID and the number of the device can be found in its .
Learn more
PRO Desktop
other protocols
1. The duress code is entered.
2. The panic button is pressed. Each button has its own event code.
3. The keypad is locked due to an unauthorized access attempt.
4. Tamper alarm. Tamper recovery.
5. Loss of connection with the hub (or radio signal range extender).
Restoration of connection.
6. The system is armed/disarmed.
7. Unsuccessful attempt to arm the security system (with the
enabled).
system integrity
check
8. Permanent deactivation/activation of the keypad.
9. One-time deactivation/activation of the keypad.
states in the Ajax app

Adding to the system
KeyPad TouchScreen is incompatible with Hub, Hub Plus and third-party security control
panels.
To connect KeyPad TouchScreen to the hub, the keypad must be located at the
same secured facility as the system (within the range of the hub radio network).
For the keypad to work via the radio signal range extender, you must rst
add the keypad to the hub, then connect it to ReX 2 in the settings of the range
extender.
The hub and the device operating at different radio frequencies are incompatible. The
radio-frequency range of the device may vary by region. We recommend purchasing and
using Ajax devices in the same region. You can check the range of operating radio
frequencies with the .
Before adding a device
Only a PRO or admin with rights to congure the system can add a device to the hub.
Connecting to the hub
ReX 2
technical support service
1. Install an .Ajax app
2. Create a or account if you don’t have one. Add a compatible hub
to the app, make the necessary settings, and create at least one
.
user PRO
virtual
room
3. Ensure the hub is switched on and has internet access via Ethernet, Wi-Fi
and/or mobile network.
4. Ensure the hub is disarmed and does not start updates by checking its
status in the Ajax app.

If the connection fails, turn the keypad off and try again in 5 seconds. Note that
if the maximum number of devices has already been added to the hub
( ), you will be notied when you try to add a new
one.
KeyPad TouchScreen has a built-in buzzer. It can notify of alarms and certain system
states but is not a siren. You can add up to 10 such devices (including sirens) to the hub.
Consider this when planning your security system.
The keypad connected to the hub will appear in the list of hub devices in the
Ajax app. Updating the statuses of devices in the list depends on the Jeweller or
Jeweller/Fibra settings; the default value is 36 seconds.
KeyPad TouchScreen works with one hub. When connected to a new hub, it stops
sending events to the old one. When added to a new hub, the keypad is not removed
from the device list of the old hub. This must be done through the Ajax app.
Malfunctions
1. Open the . Select the hub where you want to add the keypad.Ajax app
2. Go to the Devices tab. Click Add Device.
3. Name the device, scan, or type in the QR code (placed on the keypad and the
package box), and select a room and a group (if is enabled).Group mode
4. Press Add.
5. Switch on the keypad by holding the power button for 3 seconds.
depending on the hub model

When a KeyPad TouchScreen malfunction is detected, the Ajax app displays a
malfunction counter on the device icon. All malfunctions are shown in the
keypad states. Fields with malfunctions will be highlighted in red.
A malfunction is displayed if:
Icons
The keypad enclosure is open (tamper is triggered).
No connection with the hub or radio signal range extender via Jeweller.
No connection with the hub or radio signal range extender via Wings.
The keypad battery is low.
The keypad temperature is outside acceptable limits.

Icons in the app
The icons in app display some keypad states. To access them:
Icon Meaning
Jeweller signal strength. Displays the signal strength between the hub and the
device. The recommended value is 2–3 bars.
The keypad battery charge level is OK or it is charging.
The keypad has a malfunction. The list of malfunctions is available in the
keypad states.
Displayed when the keypad Bluetooth module is enabled.
1. Sign in to the .Ajax app
2. Select the hub.
3. Go to the Devices tab.
Learn more
Learn more

Bluetooth setup is not complete. The description is available in the keypad
states.
A rmware update is available. Go to the keypad states to nd the description
and launch an update.
Displayed when the keypad is operating via a
.
Pass/Tag reading is enabled in KeyPad TouchScreen settings.
Chime on opening is enabled in KeyPad TouchScreen settings.
Device is permanently deactivated.
Device has tamper triggering events permanently deactivated.
Device is deactivated until for a time the armed mode is active.
Device has tamper triggering events deactivated for a time the armed mode is
active.
Icons on the display
Icons appear on the top of the display and inform about certain system states or
events.
Icon Meaning
System restoration after alarm is required. The user can send a request or
restore the system depending on the . To do this, click on the
icon and select the required button on the screen.
radio signal range
extender
Learn more
Learn more
Learn more
Learn more
account type

Mute re alarm. It appears after closing the .
Users can click on the icon anytime and mute the re alarm, including the
interconnected re alarm.
Chime on opening is disabled. Click the icon to enable.
Appears on the display when the required .
Chime on opening is enabled. Click the icon to disable.
Appears on the display when the required .
States
The states include information about the device and its operating parameters.
The states of KeyPad TouchScreen can be found in the Ajax apps:
Learn more
re alarm muting screen
Learn more
settings are adjusted
settings are adjusted
1. Go to the Devices tab.

Parameter Value
Malfunction
Clicking on opens the list of the KeyPad
TouchScreen malfunctions.
The eld is displayed only if a malfunction is
detected.
New rmware version available
Clicking on opens the instructions for updating
the keypad’s rmware.
The eld is displayed if a new rmware version
is available.
Warning
Clicking on opens the list of the settings and
permissions that the app need to be granted for
the correct operation of the keypad.
Jeweller Signal Strength
Signal strength between the hub or range
extender and the device on the Jeweller
channel. The recommended value is 2–3 bars.
Jeweller is a protocol for transmitting KeyPad
TouchScreen events and alarms.
Connection via Jeweller
Connection status on the Jeweller channel
between the device and the hub (or the range
extender):
Wings Signal Strength
Signal strength between the hub or the range
extender and the device on the Wings channel.
The recommended value is 2–3 bars.
Wings is a protocol for updating a rmware and
transmitting the list of the groups, rooms and
other additional information.
2. Select KeyPad TouchScreen from the list.
Online — the device is connected to the hub
or the range extender.
Oine — the device is not connected to the
hub or the range extender. Check the keypad
connection.

Connection via Wings
Connection status on the Wings channel
between the hub or the range extender and the
device:
Transmitter power
Displays the selected power of the transmitter.
The parameter appears when Max or
Attenuation option is selected in the Signal
Attenuation Test menu.
Battery Charge
The battery charge level of the device:
When the batteries are low, the Ajax apps and
the security company will receive appropriate
notications.
After sending a low battery notication, the
keypad can work for up to 2 weeks.
Lid
The status of the keypad tamper that responds
to detachment or opening of the device
enclosure:
External Power Keypad external power supply connection
status:
Online — the device is connected to the hub
or the range extender.
Oine — the device is not connected to the
hub or the range extender. Check the keypad
connection.
OK
Battery low
Open — the keypad was removed from the
SmartBracket or its integrity was
compromised. Check the device.
Closed — the keypad is installed on the
SmartBracket mounting panel. The integrity
of the device enclosure and the mounting
panel is not compromised. Normal state.
Learn more

Always Active Display
Displayed when the Always Active Display
toggle is enabled in the keypad settings and
external power supply is connected.
Alarms Sound Indication Shows the status of the Activate keypad buzzer
if alarm in the system is detected setting.
Alarm duration
Duration of sound signal in case of alarm.
Sets in increments of 3 seconds.
Displayed when the Activate keypad buzzer if
alarm in the system is detected toggle is
enabled.
Pass/Tag Reading Displays if the reader for cards and key fobs is
enabled.
Bluetooth
Displays if the keypad’s Bluetooth module is
enabled for controlling the system with a
smartphone.
Beeps Settings
Arming/Disarming When enabled, the keypad noties about arming
and disarming with a short beep.
Night Mode Activation/Deactivation
When enabled, the keypad noties you when the
is switched on/off by making a
short beep.
Entry Delays When enabled, the keypad beeps about
.
Exit Delays When enabled, the keypad beeps about
.
Entry Delays in Night Mode When enabled, the keypad beeps about
in Night Mode.
Connected — external power supply is
connected to the device.
Disconnected — the external power is
disconnected. The device runs on batteries.
Learn more
Night Mode
delays
when entering
delays
when leaving
delays
when entering