Akuvox EM63 User manual

1
Akuvox EM63 User Manual

2
Content
1. Overview........................................................................................ 3
1.1. Introduction...............................................................................................3
1.2. Features.....................................................................................................4
2. Installation.....................................................................................5
2.1. Check package contents............................................................................ 5
2.2. Connection diagram.................................................................................. 5
3. Configuration.................................................................................6
3.1. Expansion module selection..................................................................... 8
3.2. Backlight Setting........................................................................................8
3.3. Ext Key Configuration.............................................................................. 10
4. Software update..........................................................................14
5. Troubleshooting.......................................................................... 15

3
1.Overview
1.1. Introduction
EM63 is an Expansion Module for Akuvox IP Phones, EM63 with large graphic LCD
display. 22 programmable keys and 22 dual-color LEDs, and can be programmed to
various features include BLF, BLF List, Speed Dial, Hot Desking, Record, XML Browser,
Account, Call forward, Pickup, Intercom, DTMF, etc.

4
1.2. Features
Highlights
4.3‘’ 272x480 Color Graphical LCD with Backlight
Powered by Akuvox IP Phone SP-R59P
22 Keys and 22 dual-color LEDs
Features
Different icons for each function
Multi-Language Support
Programmable keys for BLF, BLF List, Speed Dial, Hot Desking, Record, XML
Browser, Account, Call forward, Pickup, Intercom, DTMF, etc
Firmware Upgradable
Powered by Akuvox IP phone SP-R59P
Physical Features
22 physical keys each with a dual-color LED
4.3‘’ 272x480 Graphical LCD with Backlight, 4-bit Graylevel
2 RJ12(6P6C) ports for data in and out
AC Power Adapter: Input: AC 100-240V; Output: DC 5V/1A

5
2. Installation
2.1. Check package contents
Please refer to the package list below to check the completeness of package
Name Quantity
EM63 unit 1
User Guide 1
RJ-12 Cable 1
Jointbar 1
Stand 1
Screws 4
2.2. Connection diagram

6
3.Configuration
The EM63 expansion module supports 20 DSS Ext keys. The only way to configure the
Ext keys is to access to the web interface of the sip phone. To login the web interface,
you should obtain the IP address of the IP phone in advance. Press the OK key when
the phone is idle after connecting to the network, and the phone will display the IP
address and some other status. Enter the IP address in the IE or other web browser
on your PC, the default username and password are both admin and admin.
Note：Ensure EM63 is connected to IP phone successfully via the RJ12 cable.
Press the OK key when the phone is idle after connecting to the network.
Type the IP address : http://192.168.10.4 on IE, input default User Name and
Password: admin/admin to login the web interface.

7
Go to the path: Phone->Ext Key to see the configuration of each Ext key. Allow
user to assign specific feature to the designated Ext key. For Ext key, the available
feature list: DND, Menu, MSG, Status, Book, Fwd, PickUp, Group PickUp,
Intercom, Speed Dial, History, Favorites, Redial, Account, ACD, BLF, BLFList, Call
Return, Hot Desking, Record, XML Browser, DTMF.

8
3.1. Expansion module selection
Several expansion modules can be chained together to connect to a SP-R59P IP
phone, so that you can have many more Ext keys to use at the same time.
Up to six expansion modules can be daisy-chained to a single SP-R59P IP phone.
Before configuring the Ext keys, you should choose the right expansion module first.
Go to the path: Phone->Ext Key->Expansion Module;
Choose the designated expansion module;
Press Submit to accept the change.

9
3.2. Backlight Setting
Backlight level
Set the screen backlight level of the expansion module. There are five levels of the
backlight intensity, default is level 3.
Go to the path: Phone->Ext Key->Backlight Intensity;
Choose the backlight level;
Press Submit to accept the change.

10
Backlight Duration
Set the duration of backlight of the expansion module. Default value is 20s.
Go to the path: Phone->Ext Key->Backlight Time;
Choose the backlight time;
Press Submit to accept the change.

11
3.3. Ext Key Configuration
Go to the path: Phone->Ext Key->key;
Choose the function of each Ext key in the drop-down menu;
Fill in the value of each item: ”Label”、”Value”、”Account”、”Extension” (Not all
of items are necessary for each function);
Press Submit to accept the change.

12
For Example:
DND
Go to the path: Phone->Ext Key->key;
Choose DND function of each Ext key in the drop-down menu;
Fill in the value of Label, such as: Do not disturb;
Press Submit to accept the change.

13
BLF(Busy Field Lamp)
Go to the path: Phone->Ext Key->key;
Choose BLF function of each Ext key in the drop-down menu;
Fill in the value of each item, such as: Label->Pick up; Value->1005;
Extension->**; Account->Account1;
Press Submit to accept the change.

14

15
4.Software update
To select an upgrade rom file from local side, then press Submit to access the
upgrading.
Note: Please make sure it’s in right file format for right model.

16
5.Troubleshooting
Issue 1：The EM63 LCD is blank
If more than two expansion modules are connected to a SP-R59P IP phone,
ensure that at least one expansion module is plugged into a functional adapter.
Issue 2：The EM63 LCD is back
Check the backlight level of expansion module on the web interface, choose a
comfortable backlight level for usage.
Issue 3：Cannot access the web interface
Check the connection between the PC port of the device and the network port
of the computer. Make sure it is fine.
Check whether the IP address of the device is correct.
If it is LAN, please make sure there is no IP address collision with other devices
on the network.
For more information about the configuration, please refer to SP-R59P IP Phone
User Guide.