Akuvox X933H User manual

Version: 1.0 | Date: Feb.2021
Version: 1.0 | Date: Mar.2022

About This Manual
Thank you for choosing the Akuvox Smart Panel X933H. This manual is
intended for the administrators who need to properly configure the smart
panel. This manual applies to the 933.30.107.140 version, and it provides all
the configurations for the functions and features of the X933H. Please visit
the Akuvox official website or consult technical support for any new
information or the latest firmware.

Introduction of Icons and Symbols
Warning:
Always abide by this information in order to prevent the persons
from injury.
Caution:
Always abide by this information in order to prevent the damages to
the device.
Note:
Informative information and advice from the efficient use of the
device.
Tip:
Useful information for the quick and efficient use of the device.

Related Documentation
You are advised to refer to the related documents for more technical
information via the link below:
https://knowledge.akuvox.com

Table of Contents
1. Product Overview....................................................................................................1
2. Change Log..............................................................................................................2
3. Model Difference.....................................................................................................3
4. Introduction to Configuration Menu....................................................................5
5. Access the Device...................................................................................................6
5.1. Device Start-up Selection.......................................................................... 6
5.2. Accessing the Device Setting on the Device...........................................9
5.2.1. Accessing Device Basic Setting.................................................... 9
5.2.2. Accessing Device Advanced Setting.......................................... 10
5.3. Access the Device Setting on the Web Interface................................. 11
6. Language and Time Setting................................................................................14
6.1. Language Setting...................................................................................... 14
6.2. Time Setting............................................................................................... 14
7. Screen Display Configuration.............................................................................18
7.1. Theme Setting............................................................................................18
7.2. LCD Screen Brightness Setting...............................................................21
7.3. Screen Saver Setting.................................................................................21
7.3.1. Upload Screen Saver..................................................................... 22
7.4. Font Setting................................................................................................ 23
7.5. Wallpaper Setting...................................................................................... 24
7.5.1. Upload Wallpaper...........................................................................25
7.6. Booting Image Setting..............................................................................26
7.7. Icon Screen Display Configuration......................................................... 26
7.7.1. Home Screen Setting.....................................................................26

7.7.2. Icon Screen Display Configuration for More Page................... 28
8. Sound and Volume Configuration......................................................................29
8.1. Intercom Volume Setting......................................................................... 29
8.2. Screensaver Video Tone Setting.............................................................31
8.3. Doorbell Sound Setting............................................................................ 32
8.4. Alarm Ringtone Setting............................................................................ 32
9. Home Automation................................................................................................ 33
9.1. Scenes.........................................................................................................33
9.2. Device Management................................................................................. 34
9.2.1. Check Device Status......................................................................34
9.2.2. Modify the Device.......................................................................... 34
10. Phone Book Configuration............................................................................... 36
10.1. Phone Book Configuration on the Device........................................... 36
10.1.1. Add contact...................................................................................36
10.1.2. Edit Contact.................................................................................. 37
10.1.3. Block List setting on the device................................................ 38
10.2. Phone Book Configuration on the Web Interface...............................38
10.2.1. Contact Configuration.................................................................38
10.2.2. Contact Management................................................................. 39
10.2.3. Block List Setting on the Web Interface...................................40
10.2.4. Contacts Import and Export on the Web Interface.................41
11. Network Setting & Other Connection..............................................................43
11.1. Device Network Configuration.............................................................. 43
11.1.1. Configuring Device Network Connection on the Device........43
11.1.2. Configuring Device Network Connection on the Web
Interface..................................................................................................... 44
11.2. Device Deployment in Network.............................................................45
11.3. Device NAT Setting................................................................................. 46

11.4. Device Bluetooth Setting....................................................................... 47
11.4.1. Device Bluetooth Pairing............................................................ 47
11.5. Device Wi-Fi Setting............................................................................... 48
11.6. Device Local RTP configuration........................................................... 48
12. Intercom Call Configuration............................................................................. 50
12.1. IP call & IP Call Configuration............................................................... 50
12.1.1. Make IP Calls................................................................................ 50
12.1.2. IP Call Configuration................................................................... 51
12.2. SIP Call &SIP Call Configuration...........................................................52
12.3. SIP Account Registration.......................................................................52
12.4. SIP Server Configuration........................................................................54
12.5. Outbound Proxy Server configuration................................................. 55
12.6. SIP Call DND & Return Code Configuration........................................ 56
12.7. Data Transmission Type Configuration...............................................57
12.8. Call Setting............................................................................................... 58
12.8.1. Call Auto-answer Configuration................................................58
12.8.2. Auto-answer Allow List setting................................................. 59
12.8.3. Live Stream Setting..................................................................... 60
12.9. Intercom Call Configuration (intercom preview, mute)..................... 61
12.10. Emergency Call Setting........................................................................61
12.11. Multicast Configuration....................................................................... 62
12.12. Call Forwarding Setting....................................................................... 63
12.12.1. Call Forwarding Configuration on the Device....................... 63
13. Intercom Message Setting............................................................................... 66
13.1. Display Messages...................................................................................66
13.2. Manage Messages..................................................................................66
13.3. Configure Voice Message (MWI).......................................................... 67
14. Audio& Video Codec Configuration for SIP Calls......................................... 69

14.1. Audio Codec Configuration................................................................... 69
14.2. Video Codec Configuration....................................................................70
15. Security................................................................................................................72
15.1. Monitor and Image..................................................................................72
15.1.1. Monitor Setting............................................................................ 72
15.1.2. Monitor Windows.........................................................................73
15.1.3. Display Monitor............................................................................73
15.1.4. Video Image Capturing............................................................... 74
15.2. Alarm and Arming Configuration..........................................................74
15.2.1. Configure Alarm and Arming on the Device............................ 75
15.2.2. Configure Alarm and Arming on the Web Interface................76
15.2.3. Configure Location-based Alarm..............................................77
15.2.4. Configure Alarm Text...................................................................78
15.2.5. Configure Arming mode..............................................................79
15.2.6. Alarm Action Configuration........................................................80
15.2.6.1. Select Alarm Action Types..............................................80
15.2.6.2. Configure Alarm Action via HTTP Command.............. 80
15.2.6.3. Configure Alarm Action via SIP Message.....................81
15.2.6.4. Configure Alarm Action via local relay..........................81
15.2.7. Check Alarm Log..........................................................................82
15.3. Screen Unlock Setting............................................................................ 82
15.3.1. Screen Unlock by PIN code........................................................83
15.4. Voice Encryption..................................................................................... 84
15.5. Remote Control........................................................................................85
16. Door Access Control Configuration................................................................ 86
16.1. Relay Switch Setting...............................................................................86
16.1.1. Local Relay Setting......................................................................86
16.2. DTMF Type Setting................................................................................. 87

16.3. Web Relay Setting................................................................................... 87
16.4. Door Unlock Configuration.................................................................... 88
16.4.1. Door Unlock by DTMF Code....................................................... 88
16.4.2. Door Unlock via HTTP Command............................................. 88
17. Lift Control.......................................................................................................... 89
17.1. Configure Lift Control............................................................................. 90
17.2. Configure Lift Control Prompt...............................................................90
18. Firmware Upgrade..............................................................................................91
19. Backup................................................................................................................. 92
20. Auto-provisioning.............................................................................................. 93
20.1. Provisioning Principle............................................................................ 93
20.2. Introduction to the Configuration Files for Auto-Provisioning........94
20.3. AutoP Schedule....................................................................................... 95
20.4. PNP Provisioning Configuration...........................................................96
20.5. DHCP Provisioning Configuration........................................................ 96
20.6. Static Provisioning Configuration........................................................ 98
21. Voice Assistant................................................................................................ 100
22. Call Log..............................................................................................................105
23. Debug.................................................................................................................107
23.1. System Log for Debugging..................................................................108
23.2. PCAP for Debugging.............................................................................108
23.3. User Agent............................................................................................. 109
24. Device Integration with Third Party.............................................................. 109
24.1. Enter Applications Screen................................................................... 110
24.2. Install Third-party App.........................................................................110
25. Password Modification................................................................................... 111
25.1. Modify Device Basic Setting Password............................................ 112
25.2. Modify Device Advanced Setting Password.....................................112

25.3. Modify Browser Password.................................................................. 113
25.4. Modify Device Web Interface Password........................................... 114
26. System Reboot&Reset.................................................................................... 115
26.1. Reboot.................................................................................................... 115
26.1.1. Reboot on the Device................................................................115
26.1.2. Reboot on the Web Interface................................................... 116
26.2. Reset....................................................................................................... 116
27. Abbreviations....................................................................................................118
28. Contact Us........................................................................................................ 120

X933H Administrator Guide
AKUVOX SMART INTERCOM www.akuvox.com
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1.Product Overview
X933H is an Android SIP-based with a smooth touch-screen smart panel. As
a smart home center, it can work with any Zigbee devices and can be
connected with the Akuvox door phone for audio/video communication,
unlocking, and monitoring. X933H can help you realize whole home
automation via Akuvox completed smart home system. You can control
anything on the smart panel. X933H are often applied to scenarios such as
villas, apartments, and buildings.

X933H Administrator Guide
AKUVOX SMART INTERCOM www.akuvox.com
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2.Change Log
The change log will be updated here along with the changes in the new
software version.

X933H Administrator Guide
AKUVOX SMART INTERCOM www.akuvox.com
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3.Model Difference
Model
X933H
Feature
CPU
4 core A55
OS
Android 9.0
Color
Black
Display
7 inches IPS LCD
Resolution
1280 x 800
MIC
Dual microphones, -26dB
Wi-Fi
IEEE802.11b/g/n, @2.4G
Bluetooth
Bluetooth 4.2
Speaker
Dual speakers, 4Ω / 3W
Zigbee
Zigbee 3.0
Ethernet
1xRJ45, 10/100Mbps adaptive
Power Supply
12VDC/1A or IEEE 802.3af PoE
Alarm Input
8 x Alarm Inputs
Door Bell Input
1 x Bell In
Relay Output
2 x Relay Out (NO/COM/NC)
Installation
Wall-mounted
Operation Temperature
-10°C ~ +45°C

X933H Administrator Guide
AKUVOX SMART INTERCOM www.akuvox.com
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Operation Humidity
-20°C ~ +70°C
Dimensions
(W x H x D)
205x148x27.5(mm)

X933H Administrator Guide
AKUVOX SMART INTERCOM www.akuvox.com
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4.Introduction to Configuration Menu
Homepage: This section gives you basic information such as product
information, Network Information, and account information, etc.
Account: This section concerns SIP account, SIP server, proxy server,
transport protocol type, audio&video codec, DTMF, session timer, etc.
Network: This section mainly deals with DHCP&static IP setting, RTP port
setting, and device deployment, etc.
Device: This section includes time&language, audio setting, call feature, dial
management, relay setting, display setting, monitor and third party APK or
devices integration.
Contacts: This section allows the user to configure the local contact list
store in the device and check the call logs.
Upgrade: This section covers Firmware upgrade, device reset&reboot,
configuration file auto-provisioning, PCAP.
Security: This section is for Password modification, account status & session
time out configuration, as well as service location switching.
Settings: This section is including the RTSPD & voice assistance set up.
Arming: This section covers the configuration including, arming zone setting,
arming mode, disarm code, and alarm action.

X933H Administrator Guide
AKUVOX SMART INTERCOM www.akuvox.com
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5.Access the Device
Akuvox X933H settings can be either accessed on the device directly or on
the device web interface.
5.1. Device Start-up Selection
When you first start up X933H, you need to perform start-up initialization,
which include a series of settings, such as language, time zone, network,
adding home automation devices, and running devices and scene test. You
can also set time, language and network related setting later.
Note:
Make sure that the basic setting involving the resident’s
information, apartment, Smartpanel, and sensor are all
preconfigured on the Cloud platform so that the basic
configurations can be synchronized to the X933H.
Make sure that X933H is connected to the internet for the data
synchronization from Akuvox Cloud.

X933H Administrator Guide
AKUVOX SMART INTERCOM www.akuvox.com
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X933H Administrator Guide
AKUVOX SMART INTERCOM www.akuvox.com
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X933H Administrator Guide
AKUVOX SMART INTERCOM www.akuvox.com
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Note:
Please refer to the home automation devices user manual for
pairing them with X933H.
5.2. Accessing the Device Setting on the Device
5.2.1.Accessing Device Basic Setting.
You can access the device's basic setting and advance setting where you
can configure different types of functions as needed. To access the device
basic setting by pressing More > Settings. To checking the basic information
like MAC, firmware and etc.

X933H Administrator Guide
AKUVOX SMART INTERCOM www.akuvox.com
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5.2.2.Accessing Device Advanced Setting
To access the advanced setting, press Setting then press Advanced Settings
icon. Press password 123456 to enter the advanced setting.