AL Tech DSD 4121 User guide


Important Safety Information ........................................................................................................................ 2
Front and Back Panels ................................................................................................................................. 3
Install & Connect the DSD 4121 Decoder .................................................................................................... 4
The Remote Control ..................................................................................................................................... 7
DSD 4121 Decoder : Features and menu..................................................................................................... 8
Legal Matters .............................................................................................................................................. 20
Product Warranty ........................................................................................................................................ 21
Help and Information .................................................................................................................................. 22
Page 1 of 22 Table of Contents
BASIC VIEWER’S GUIDE
TABLE OF CONTENTS
The DSD 4121 Basic Viewer’s Guide is the subject of intellectual
property rights, including copyright, under domestic law and
international conventions. All rights are reserved.
The 4121 Basic Viewer’s Guide supplements the information supplied
with the packaging of the decoder as well as the detailed information
available on our website.
Due to software upgrades, the features and functionalities in this
Basic Viewer’s Guide may differ from those on your decoder. Please
visit for the latest Viewer’s Guide.
Version 2.0 (August 2010) e&oe
www.uec.com.au
!

This DSD 4121 Decoder meets International Safety Standards. Please read the following recommended safety
precautions carefully.
This decoder operates within the range 100-250 V AC 47-63 Hz mains supply only. Connect the power cable to the
decoder before connecting the other end to the power outlet. Disconnect the decoder from the power outlet before
connecting or disconnecting the decoder from any other equipment.
Keep liquids away from the decoder and do not put anything on top of the decoder which may spill (example : lit
candles or containers of liquid). Do not use the decoder in extreme temperature and humid conditions.
Before cleaning the decoder, first disconnect the decoder from the mains. Use a dry cloth to clean the exterior.
Do not block the ventilation holes and ensure that free airflow is maintained around the decoder.
Never stand the decoder on soft furnishings or on carpet.
Do not use or store the decoder near a heater or where it is exposed to direct sunlight.
Never stack other electronic equipment on top of, or below the decoder.
Do not attempt to repair the decoder yourself. You should also never remove the cover of the decoder. Any
tampering with the decoder will invalidate the warranty. Refer all servicing to Altech UEC Australia,
Tel. +61 2 94255777.
If the decoder is installed in an area subject to intense lightning activity, protection devices for the decoder mains
connector are recommended.
The earth/grounding system must comply with local regulations.
MAINS SUPPLY
LIQUIDS AND SPILLAGE
CLEANING
VENTILATION
SERVICING
LIGHTNING
EARTHING
IMPORTANT SAFETY INFORMATION
Page 2 of 22
Important Safety Information

Smartcard Slot Behind the Front Panel Cover.
11
RESET Reboots the decoder, i.e. if decoder freezes etc.
8
Page 3 of 22 Front and Back Panels
Front Panel
LED Display
Displays the time (Standby Mode) or displays the selected
TV channel.
9
LEDs
Bi-colour
RED/GREEN
AMBER
GREEN
Indicates response to remote control commands and/or error mode
RED = Decoder in standby mode or an error condition has occurred.
GREEN = Normal operations.
Flashes = when there are incoming messages
Flashes = when RCU command received.
10
SAT IN
1
Connect to the LNB on dish
Power Input connector
Connect to your home AC mains outlet
11
Data Services
Connects to Rs323 (for software upgrade)
10
HDMI
Connects to the high definition (HDMI) input on TV or AV home theatre system
9
Composite Video
Connects to the video inputs on TV
8
Video =YPbPr
Connects to the YPbPr inputs on TV
7
Audio = Left & Right
Connects to the analog inputs on TV
6
USB
Connects to USB device (for software upgrade)
5
R J45
Connects to Ethernet (currently disabled in this version)
4
S/PDIF (Coaxial connector)
Connects to the Digital Audio coaxial input on TV or AV Home Theater System
3
TOSLINK (Optical connector)
Connects to the Digital Audio optical input on TV or AV Home Theater System
2
BACK PANEL
FRONT PANEL
STANDBY Button
1Switches the decoder between ON and STANDBY modes.
MENU Opens command menu for changing the setup.
7
OK Accepts the selection.
6
Increases the volume level.
4VOL
Changes to the previous available channel.
2CH
Decreases the volume level.
5VOL
Changes to the next available channel.
3CH
4
3 7
8
1 2 569 10 11

Page 4 of 22
QUICK START GUIDE FOR EXISTING AURORA INSTALLATIONS
Remove decoder from packaging.
Insert supplied batteries into the remote control.
Connect to existing TV and dish installation - verify the LNB setup in the menus and adjust and re-scan if
necessary.
Decoder should lock to service and present video.
QUICK START GUIDE FOR NEW INSTALLATIONS
Ensure that all connections are secure before connecting the power cable (#11)to the power input connector.
Option A: AV Connectors (Standard Definition TV)
Connect the satellite feed to the SAT IN input (#1) on the decoder.
Connect the Audio / Video cables to the audio (#6) and video (#8) outputs on the decoder and then to
the audio and video inputs on the TV or home theater system.
Option B: HDMI Connector (High Definition TV)
Connect the satellite feed to the SAT IN input (#1) on the decoder.
Connect a High Definition cable to the HDMI connector (#9), and then connect the other end of the
cable to the HDMI connector on the TV.
Option C: HDMI Connector (AV Home Theater system and a High Definition TV)
Connect the satellite feed to the SAT IN input (#1) on the decoder.
Connect a High Definition cable to the HDMI connector (#9), and then connect the other end of the
cable to the HDMI input connector of the AV home theater system. Then connect the output HDMI of
the AV home theater system to the TV.
1
2
INSTALL & CONNECT THE DSD4121 DECODER
Install & Connect the DSD 4121 Decoder
8
169 11
CONNECTING THE DSD4121 DECODER

Page 5 of 22
CHANGING THE LNB SETTING
Press the MENU button to launch the menu, then.
Navigate to the following menu screens:
Advanced Options
Installation setup
Enter the setup pin (The default is 1234)
LNB setup
Select the LNB type by pressing OK to select first item and using left and right to scroll. Press OK again
to deselect the option.
Enter in the correct LNB value by pressing OK on the LNB Frequency option and then enter the new
LNB value, then press OK again to deselect the option.
Press OK on the “Accept these settings” button.
You will be returned to the Satellite installation menu.
Press OK on “Satellite Rescan” to rescan the decoder with the new LNB settings.
Install & Connect the DSD 4121 Decoder

Page 6 of 22
RESTORING FACTORY DEFAULTS
Resetting to factory defaults can be useful if you have changed some settings and lost some functions.
Resetting will restore the decoder back to its original configuration and you will lose all personalized settings.
The only setting that is not reset is the LNB setting. Please manually edit this setting to the correct value.
ETHERNET
Ethernet functionality is planned for future support. New user manuals will be available on the website when
this feature is available.
SMART CARD
The smart card is paired to this decoder which means that the smart card provided with your decoder
cannot be used in any other decoder. Similarly you will not be able to use any other card in your decoder.
RESET BUTTON
There is a reset button on the front panel. This can be used to reset your decoder in the case of a video
freeze for example. The decoder will reboot after a few seconds and display “boot” on the front panel while
it starts up.
MHEG
The ability to launch MHEG applications will be supported by the DSD4121 in the future. User instructions
will be available on the website (www.uec.com.au) once this feature becomes available.
Install & Connect the DSD 4121 Decoder

Page 7 of 22
TV and Radio TV: selects TV bouquets and 2nd
function = Radio: selects bouquets
Standby
Alt/Back and
Closed Captions
TV Guide and
Aspect Ratio
(ARC)
Shift
Language and
Parental Control
Information
Mute
Exit
Navigation (4)
and OK/Enter
Program up/down
Places set top box into standby
mode
ALT: switches between current and
previous channels and 2nd function
= Closed Caption: alternates
between Closed Caption ON/OFF
TV Guide: Opens Freeview program
nd
guide application and 2 function
Aspect Ratio switches between
aspect ratio settings
nd
Select 2 function to buttons
Language: selects language where
nd
supported and 2 function = PG :
selects Parental Control where
supported
Selects programme information
synopsis
Mutes the audio
Leaving a menu or function
Menu navigation and selection
Allows channel up and down
navigation
Digits 0-9 Numerical data entry of channel
number, PIN
5 Coloured
buttons
Functions as required by application
or context
Help Selects Help function where
supported
Menu Selects Menu system
Volume up/down Adjust volume up and down
TV
ALT
TV Guide
ARC
Language
PG
i
MUTE
EXIT
+P-
+V-
MENU
HELP
Button Name Button
Identification Function
THE REMOTE CONTROL
The Remote Control

Page 8 of 22
I-PLATE
The information plate (i-Plate) displays information about the current and next event at the bottom of the TV screen.
You can open the i-Plate by pressing the ”i” button on the remote. To change to a different channel carry-out the
following:
Press the “+P-” button on the remote to change the channel to the next/previous channel respectively, or
When the i-Plate is open, press the “LEFT/RIGHT” arrow buttons on the remote. This allows you to browse
the programme information of the other channels without changing the channel you are presently viewing.
You can set the timeout value for the information plate (i-Plate) from the menu.
NOTE: The i-Plate will only timeout when changing channels from the “+P-” button. If you have manually opened
the i-Plate, the “EXIT” button must be pressed to remove it.
DSD4121 DECODER FEATURES AND MENU
Decoder Features and Menu

Page 9 of 22
I-PLATE EXTENDED MODE
The extended i-Plate displays a short description about the currently selected i-Plate programme, see screen below.
To remove the extended i-Plate, you must press the “i” button again or the “EXIT” button to remove both the
extended and i-Plates, see diagram below.
i-Plate Toggling Diagram
Decoder Features and Menu

Page 10 of 22
TV GUIDE
The TV Guide offers you programming information for up to 8 days (if supported by the broadcaster). To access the TV Guide
press the “TV GUIDE” button on the remote.
Use the arrow buttons on the remote to scroll through the TV Guide grid.
The “P+/P-” buttons will move the grid right/left by 24 hours.
Press the “INFO” button to launch the extended information of the highlighted event.
REMINDER POP-UPS
There are two types of reminders - banner and autotune, these are used to either “remind” you of a programme or to
automatically tune the decoder to a channel at a specific time.
Once a reminder is set on the selected programme, the reminder icon will be displayed on the i-Plate indicating to the
user that a reminder is set.
How to Set a Reminder
To set a banner, select the required programme you want to be reminded about (either on the i-Plate or TV Guide)
and press the “OK” button, a B icon appears next to your selected programme, confirming that the banner is been set.
To change the reminder from a banner to an autotune, press the “OK” button again, changes the icon to an A
confirming that an autotune banner is set.
How to Delete Reminder
Highlight the programme which the reminder was set on in the i-Plate, then press the “OK” button until the Cancel
reminder appears.
You can also delete a reminder from the TV Guide.
Decoder Features and Menu

Page 11 of 22 Decoder Features and Menu
Banner screen
A banner reminder will display a pop-up 30 seconds before the start of the programme for which the reminder is set.
You may ignore the reminder or choose to tune to the selected programme by pressing the “OK” button, see the
banner screen below.
Autotune Reminder screen
An autotune reminder tunes the decoder to another channel, but first displays a pop-up 5 seconds before the start of
the programme for which the reminder was set. You may cancel the reminder by pressing the “EXIT” button or tune
immediately to the selected programme by pressing the “OK” button, if you do nothing, the decoder will automatically
tune to the selected channel and the pop-up will timeout, see autotune screen below.

Page 12 of 22
BOUQUET SELECTION POP-UP
NOTE: The Bouquet Options pop-up is only available when there are bouquets in the play-out. When no bouquet
play-out’s are detected, the TV button is disabled in the viewing environment.
The Bouquet Selection Pop-up allows you to select the channels from a particular bouquet.
This pop-up allows you to toggle between the different bouquets.
Within each Bouquet, there are TV Services and Audio Services. The decoder’s default is always tuned to a TV
service from that bouquet and not to a radio service.
You can tune to the Audio Services of that Bouquet by using the “Shift-AUDIO” button on the RCU. To return to
the TV Services press the “TV” button.
If you go to a Bouquet that contains no Audio Services, an error banner will appear, stating, “Reserved for
future use” on an error banner.
If a Bouquet does contain Audio Services, the Audio Service will default to the first channel of the currently selected
Bouquet.
Once you have selected the Bouquet, the channels that are allocated to that Bouquet are:
The only channels available when “P+” or “P-” is used to select another channel from the currently viewed
service.
The only channels appearing on the i-Plate when activated, and the “LEFT/RIGHT” arrow buttons are used to
browse the programme information on the other channels.
The only channels appearing in the TV Guide Grid screen, when “TV GUIDE” button is pressed.
Decoder Features and Menu

Page 13 of 22
SUBTITLES
PG PIN POP-UPS
This decoder has a parental control feature to control viewing in your home. Access to this feature is controlled by
entering the PG PIN code.
The default pin for the parental lock is 1234. You can change the default pin in the menus. This PG PIN code
will be blocked if entered incorrectly multiple times. If this occurs you must proceed by carrying out a factory
reset of the STB.
The PG pin code pop-up will appear when changing channels to a parental blocked program or when a parental
blocked program begins.
Subtitles are enabled by pressing SHIFT+ALT on the remote. A banner will appear showing the user that Subtitles
are on. If subtitles are available on the playout, they will be displayed while subtitles are ON.
To disable subtitles, press SHIFT+ALT again. A banner will appear saying “Subtitles OFF”.
Decoder Features and Menu

Page 14 of 22
Decoder Features and Menu
You are allowed three attempts at entering the PG pin code.
After the third incorrect pin entry, the pin code is locked, you must then do a factory reset of the STB in the
Menus.
After the factory reset, the pin entry attempts is reset to 3 as soon the correct PG pin code is entered.
NOTE-1: All programs that are blocked must comply with the Australian Broadcast standard.
NOTE-2: A valid PG PIN code is required to enter the Parental Control Menu.

Page 15 of 22
VOLUME BAR AND MUTE
The “MUTE” button switches the audio ON or OFF, when the volume is “ON” a blue bar is visible showing the level
your volume is set too, see right-hand side screen below.
When the volume is “OFF” the blue bar is extinguished, see left-hand side screen below. However, when the
“MUTE” button is pressed again, the volume level will be unchanged.
MENU
The menu is used to set up the decoder for the user’s environment and preference.
Launch the menu by pressing the MENU button on the remote.
Navigate through the menu using the UP, DOWN, OK and EXIT keys.
Decoder Features and Menu

Page 16 of 22
Decoder Features and Menu
TELEVISION SETUP
Video and audio setup options can be found by navigating to:
Advanced Options
TV Installation
Edit the TV Installation menu options with the required settings.
Press the “Accept these settings” button to save the settings.
If the HD Output Format option has been changed, it will temporarily switch the resolution and launch a popup on the
screen. Press “OK” on this popup to confirm that the settings are correct. Press ‘EXIT” or let the popup time out and
the resolution setting will be restored to the previous setting.

Page 17 of 22
TIME ZONE SETUP
Time zone setup options can be found by navigating to:
Advanced Options
Local Time
Select the correct region and the local time will be adjusted automatically.
ASPECT RATIO
There are 2 ways to manipulate the Aspect Ratio:
1. By choosing a default Aspect Ratio setting in the Decoder Menu.
2. By toggling through all the available Aspect Ratio settings by pressing the ARC button (SHIFT+TVGUIDE)
on the remote control when watching TV.
If you use the hot key to toggle the aspect ratio, a popup will display in the top right corner of the screen indicating
the new aspect ratio setting.
Changing the aspect ratio using the hot key will not change the setting in the menu, and will not remain if the decoder
requires a reboot.
For a permanent setting, change the aspect ratio on the menu.
Decoder Features and Menu

Page 18 of 22
Decoder Features and Menu
SOFTWARE UPGRADE
Software upgrades can be done over the air. When an upgrade is available for your box, the menu option will be
accessible. If there is no upgrade available, the menu option will be greyed out.
Press OK on this option (if it is available) and the new code download will start. Follow the instructions on the
download screen.
ERROR BANNERS
An error banner is displayed when there is a network error or input error from the user.

Page 19 of 22 Decoder Features and Menu
"Event is PG Blocked “ Viewer has set a PG setting to prevent viewing without a
PIN. Press OK on the iplate and enter the PG pin to
unblock the program.
"Service is reserved for future use” This service does not contain any audio or video at the
moment.
"Service is reserved for future use” This service does not contain any audio or video at the
moment.
"This channel is closed. Press i or check the 8-day
TV Guide to find out when it will open.”
"No PG status is available. Please enter the PG PIN to
view this programme. For further assistance, please
contact your nearest contact center.”
"No services found. Please rescan.” Viewer must enter the menu system and rescan the STB.
"There is no signal. This may be due to bad weather or a
faulty connection in the installation."
Viewer needs to verify installation of dish, lnb and cabling
or wait for storm condition to pass.
"The Smartcard is invalid for this country or network.
Please contact your nearest contact center for assistance.”An invalid smart card has been inserted.
"The smartcard is either invalid or has been inserted
upside down.”
"The smart card is either faulty or has been inserted
upside down. If it is faulty, please take it to your nearest
contact center.”
"Invalid Smart Card”
Displayed if an invalid smart card is inserted or if the card
is incorrectly inserted. Ensure the card is inserted with the
contacts towards the Set top box and on the underside.
On Screen Error Message Condition/Explanation
"Please insert the smart card” Displayed if there is no smart card inserted and the viewer
is attempting to watch encrypted services.
"This channel will be activated in a few seconds, please
wait...this message still appears after 2 minutes, please
contact your nearest contact center for assistance."
Normally displayed after a card activation
"The incorrect programme was broadcast. Please wait
while we resolve the problem...”
Broadcast error. If the error does not resolve itself, please
rescan the box.
"The decoder is checking the Smartcard and current
viewing status. Please wait…”
Checking the subscription status...If this message still
appears after 2 minutes, please contact your nearest
contact center for assistance.
The decoder is checking the smart card and the current
viewing status. Audio and video should start soon after
this message or another message will be displayed if
there is a problem.
"Service is currently scrambled” The service being viewed is scrambled and the viewer is
not authorized to view this service.
"The Smartcard is not enabled for this channel. It may be
that your account has been suspended. Please contact
your nearest contact center for assistance.”
"Your account has been suspended. Please contact your
nearest contact center for assistance.”
"The LNB has shorted. Please check all LNB connections
or call an accredited installer for assistance.”
The set top box has detected a fault condition in the
installation and protected the set top box from further
damage by switching of the power to drive the LNB
"There is a Smartcard marriage conflict. Please contact
your nearest contact center for assistance.”
There is a conflict with the smart card/set top box
combination. Contact the contact for help.
"The channel number you selected is no longer available.” This error could be caused by a change in the channel
line up. Please rescan the set top box to resolve.
"The channel you selected does not exist / or is not in the
current viewing environment.
"There is an error tuning to this channel. Please rescan
the decoder. If this does not solve the problem, please
contact your nearest contact center for assistance”
"There is an error receiving data for this channel. Please
reboot the decoder. If this does not resolve the error,
rescan the decoder. If the problem persists, please contact
your nearest contact center for assistance.”
ALTECH UEC DSD 4121 SET TOP BOX – Error Codes
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