Alcatel-Lucent Enterprise 8214 User manual

8214 DECT Handset
SIP User manual
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Introduction
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Introduction
This document describes the services offered by the 8214 DECT Handset when connected to an
Alcatel-Lucent Enterprise Rainbow Hub or RingCentral MVP via an Alcatel-Lucent Enterprise 8328
SIP-DECT single base station or 8368 Multi Cell base station.
The Alcatel-Lucent Enterprise 8214 DECT Handset is a compact handset that provides business
communication features.
The compact design, large color screen and navigation button make the 8214 DECT Handset easy
to use.
The 8214 DECT Handset includes excellent audio and battery life. Elegant and robust, the 8214
DECT Handset will suit the needs of any office or industrial employee.
Operating conditions
•The following conditions must be respected, notably concerning the use of radioelectric
frequencies.
•Changes or modifications to the equipment not expressly approved by the party
responsible for compliance could void the user's authority to operate the equipment.
•To limit the risk of interference, people with pacemakers must keep the wireless telephone
away from their equipment (minimum distance of 15 cm/6 inches).
•It is recommended to follow the standard acceptance procedures before using this
equipment in human safety critical areas (hospitals…).
•DECT equipment can only be used to establish links between fixed points if these links are
temporary.
•The conditions of access to a DECT equipment telepoint network shall be stipulated by
contract with the operator of the authorized telepoint network concerned.
•Your device is IP40 compliant. Do not expose this equipment to severe conditions (rain, sea
air, dust, etc.). Switch off the telephone before changing the battery.
•You must not switch on or use your telephone near gas or inflammable liquids.
•The headset includes magnetic elements that may attract sharp metallic objects.
•To prevent possible hearing damage, do not listen at high volume levels for long periods.
•There is a danger of explosion if the battery is replaced incorrectly.
•Use only recommended battery: Alcatel-Lucent 3BN67332AA (Dongguan DRN New Energy
Co. Ltd. RTR001FXX - Zhongshan Tianmao Battery Co. Ltd. BP1709/A - Li-ion 3.7V 1100mAh
4.1Wh).
•The mains power socket used must be close to the charger/holder and easily accessible, so
that it can be used as an 'on/off' facility.
•Charge the battery for about 6 hours before initial use.
•Use only recommended charging units:
o8214 DECT Handset desktop charger (3BN67393AAAA); With the following Power
Supply Units: A, B, C (see below).
o82x4 DECT Handset desktop charger (3BN67371AA); With the following Power Supply
Units: A, B, C (see below).
o82x4 DECT Handset dual desktop charger (3BN67372AA); With the following Power
Supply Units: A, B, C (see below).
o82x4 DECT Handsets Rack Charger (3BN67382AA); With the following Power Supply
Units: D (see below).

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•Power supplies:
A. DECT Handset Desktop charger PSU Europe (3BN67335AA)
TenPao (Model S005AYV0500100) –efficiency level VI (rating I/P:AC 100-240V, 0.2A;
O/P: DC 5V, 1A).
B. DECT Handset Desktop charger PSU WW (3BN67336AA)
TenPao (Model S008ACM0500100 with UK,US,AUS plugs) –efficiency level VI (rating
I/P:AC 100-240V, 0.3A; O/P:DC 5V, 1A).
C. DECT Desktop chargers PSU India (3BN67377AA)
TenPao (Model S005AYI0500100) –efficiency level VI (rating I/P:AC 100-240V, 0.2A;
O/P: DC 5V, 1A).
D. 8262 Dect handset PSU WW for rack charger (3BN67353AA)
Ten Pao (Model S030ABM0500400) –efficiency level VI (rating I/P: AC 100-240V, 1A;
O/P: DC 5V, 4A).
The labels and icons presented in this document are not contractually binding and may be
modified without prior warning. The labels and icons displayed on your phone depend on the
system to which you are connected and may differ from those specified in this document.

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1 Getting to know your telephone 6
1.1 Phone description 6
1.2 MENU icons 7
1.3 Call icons 8
1.4 Status icons 8
1.5 Accessing the MENU and navigating 9
2 Getting started 10
2.1 Unboxing 10
2.2 First start-up 10
2.3 Charging your telephone battery 11
2.4 Switching on your telephone 11
2.5 Switching off your telephone 12
2.6 Alphanumeric keypad 12
3 Using your telephone 13
3.1 Call log 13
3.2 Making a call 14
3.3 Calling from your personal directory 14
3.4 Calling your caller by name (company directory) 15
3.5 Calling using speed dial key 16
3.6 Calling using call log 16
3.7 Receiving a call 16
3.8 Placing a call on hold (hold) 17
3.9 Make a second call 17
3.10 Receiving a second call 17
3.11 Switching between two calls (Broker call) 18
3.12 Transferring a call 18
3.13 Three-way conference with internal and/or external contacts (conference) 18
3.14 Forward your call to another number 19
3.15 Do not disturb feature 19
3.16 Sending DTMF signals 20
3.17 Locking your telephone 20
3.18 Programming your personal directory 22
3.19 Customizing and adjusting your telephone 27
3.20 Consulting your voice mailbox 29
3.21 Messaging portal 30
3.22 LED management 34
4 Registering the telephone 35
4.1 Easy registration 35
4.2 Registering your telephone using the connectivity menu 36
4.3 Deregister 37
5 Accessories 38
5.1 Belt clip cover 38
5.2 Spare swivel clip package 38
5.3 Spare belt clip 38
5.4 Vertical pouch 39
5.5 Chargers 39

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5.6 Power supply 40
5.7 Presentation of the battery pack 41
5.8 Headphone / external microphone 42
5.9 Cleaning and disinfecting your telephone 43
6 Ordering information 44
7 Declaration of compliance 45
Quick guide 47

Getting to know your telephone
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1Getting to know your telephone
1.1 Phone description
•Answer the call.
•Make a call.
•Access the call log.
•Activate/deactivate the loudspeaker during a
conversation.
•Hang up.
•Long press (in idle mode): switch on the phone /
Switch off the phone.
•Return to previous menu.
•Return to previous menu.
•Activate/deactivate the mute feature during a
conversation.
•Erase a character.
•Access MENU.
•Confirm.
•Light up the screen.
•Open additional features menu (More).
•Navigate.
•Adjust volume level during conversation (up and
down navigation keys).
•Long press: access the voice mail.
•Long press: lock/unlock keypad.
•Long press while entering text: switch from lowercase to uppercase or
special characters.
•Long press: open settings to activate or deactivate silent mode.
•Access your personal directory.
•Access to the company directory (optional, depending on system
configuration).
•Access the call log.
•Decline the incoming call and forward it to your voicemail (if voicemail
is available).
•Put the call on hold.
•Recover the call on hold.
•Activate a three-way conference.
•Transfer the call to another number.
•Switching between two calls.
•Use this key to delete the last entered character.

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LED
•Some LED behaviors depend on the handset configuration (see
chapter: LED management). Define the LED color to indicate a missed
call or a new voice message, to warn of a low battery or to activate the
LED when the handset is on the charger.
•LEDs are activated when the handset is placed in the charger:
oGreen steady: the phone is on the charger and the battery is fully
charged.
oRed steady: the phone is on the charger and the battery is
charging.
•Slow Red flashing: out of coverage.
•3.5 mm, 4-pole jack plug for headset and maintenance (TRRS Standards: CTIA). If
your device is not compatible, you can use a 3 pole to 4 pole jack adapter.
1.2 MENU icons
The MENU is accessible from the welcome screen by pressing the Menu key.
It provides access to all the functions available on your system.
When selected, the icons are displayed in white on a blue background: →.
Contacts:
Manage your personal directory.
Central directory:
Access the company directory.
Call log:
Access the call log.
Messaging:
Consulting your voice mailbox.
Install:
Installation settings (password protected).
Settings:
Access the general settings such as time and date, language, key
programming, etc.
Ring:
Access the ringing, key sound and warnings settings.

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1.3 Call icons
Making a call/Receiving a call.
Call is ended.
Loudspeaker on (in conversation).
Mute the audio (in conversation).
Mute on when loudspeaker is active (in conversation).
Call on hold (in conversation).
1.4 Status icons
The status icons are displayed on the welcome screen and indicate the status of the telephone.
Battery charge level ( > > > > > ).
New missed call(s).
Ringer disabled.
Headset connected.
Telephone locked.
Do not disturb activated.
New voice message
New text message(s).
High-definition audio quality.
Encrypted communication.
Radio reception quality - Normal power mode.

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1.5 Accessing the MENU and navigating
Access the menu.
Press the Access menu key.
Select a function in the MENU.
Use the navigator keys and press
the OK key to select a function.
Select a context menu by
pressing the corresponding key
Navigating within a function.
You can move horizontally along
the various icons within the
function
Press the OK key to validate your
choice.
OR
You can move vertically along the
various labels within the function
Press the OK key to validate your
choice.

Getting started
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2Getting started
2.1 Unboxing
•8214 DECT Handset.
•A single charger.
•The battery.
•The battery cover.
The safety and regulatory
instructions to be read
carefully.
Your handset is provided with a single charger. Dual chargers are sold separately.
2.2 First start-up
Before using your handset, you will have to activate the battery by removing the tab protecting the
connectors.
1. Lift up the cover.
2. Lift the battery to release the tab.
3. Pull on the tab as shown in the picture.
4. Replace the battery in the same position.
Replace the cover.
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