Alcatel-Lucent Enterprise OpenTouch 8234 User manual

8254 DECT Handset
8234 DECT Handset
OXO Connect
User Manual
8AL90386ENABed01 01/2021
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This document describes the services offered by the 8254/8234 DECT handset connected to an OXO
Connect or OXO Connect Evolution system.
Your phone can be connected to an IBS, IP-xBS, or IP-DECT radio base station depending on the
company telephone system. Some features depend on the type of radio base station you are connected to.
The main document describes the phone's features when connected to an IBS or IP-xBS radio base
station. A specific chapter is used to describe features when connected in E-GAP mode (IP DECT) or to a
GAP compatible radio base station (see chapter: Using the telephone in E-GAP or GAP mode).
Operating conditions
This approved DECT telephone is intended to be used with an Alcatel-Lucent Enterprise cordless PABX.
The following conditions must be respected, notably concerning the use of radioelectric frequencies
•Changes or modifications to the equipment not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
•To limit the risk of interference, people with pacemakers must keep the wireless telephone away from
their equipment (minimum distance of 15 cm/6 inches).
•It is recommended to follow the standard acceptance procedures before using this equipment in
human safety critical areas (hospitals...).
•DECT equipment can only be used to establish links between fixed points if these links are temporary.
•The conditions of access to a DECT equipment telepoint network shall be stipulated by contract with
the operator of the authorized telepoint network concerned.
•8254 DECT Handset: your phone is IP65 compliant but you must remember to firmly close all covers.
•8234 DECT Handset: Your device is IP40 compliant. Do not expose this equipment to severe
conditions (rain, sea air, dust, etc.).
•Switch off the telephone before changing the battery.
•You must not switch on or use your telephone near gas or inflammable liquids.
•The headset includes magnetic elements that may attract sharp metallic objects.
•There is a danger of explosion if the battery is replaced incorrectly. Use only recommended battery:
Alcatel-Lucent 3BN67332AA (Dongguan DRN New Energy Co. Ltd. RTR001FXX - Zhongshan
Tianmao Battery Co. Ltd. BP1709/A - Li-ion 3.7V 1100mAh 4.1Wh).
•The mains power socket used must be close to the charger/holder and easily accessible, so that it
can be used as an 'on/off' facility.
•Charge the battery for about 6 hours before initial use.
•Use only recommended charging units:
-82x4 DECT Handset desktop charger (3BN67371AA).
-82x4 DECT Handset dual desktop charger (3BN67372AA).
•With the following Power Supply Units:
-8232 DECT Handset Desktop charger PSU Europe (3BN67335AA)
Ten Pao (Model S005AYV0500100) efficiency level VI
(rating I/P:AC 100-240V, 0.2A; O/P: DC 5V, 1A).
-8232 DECT Handset Desktop charger PSU WW (3BN67336AA)
Ten Pao (Model S008ACM0500100 with UK,US,AUS plugs) efficiency level VI
(rating I/P:AC 100-240V, 0.3A; O/P:DC 5V, 1A).
-DECT Desktop chargers PSU India (3BN67377AA)
Ten Pao (Model S005AYI0500100) efficiency level VI
(rating I/P:AC 100-240V, 0.2A; O/P: DC 5V, 1A).
•To prevent possible hearing damage, do not listen at high volume levels for long periods.
The labels and icons presented in this document are not contractually binding and may be modified without
prior warning. The labels and icons displayed on your phone depend on the system to which you are
connected and may differ from those specified in this document.
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1 Getting to know your telephone 6
1.1 Phone description 6
1.2 Status icons 8
1.3 MENU icons 9
1.4 Call icons 10
1.5 Accessing the MENU and navigating 11
2 Getting started 12
2.1 Unboxing 12
2.2 Installing the battery in the telephone 12
2.3 Charging your telephone battery 13
2.3.1 Charging the battery on a single charger 13
2.3.2 Charging the battery on a dual charger 14
2.3.3 LED 14
2.3.4 Autonomy of your telephone 14
2.4 Switching on your telephone 15
2.5 Switching off your telephone 15
3 Using your telephone 16
3.1 Messaging portal 16
3.2 Making a call 18
3.3 Calling from your personal directory 18
3.4 Calling your caller by name (company directory) 19
3.5 Receiving a call 19
3.6 Redialing 20
3.6.1 Call back one of the last numbers dialed 20
3.7 Requesting automatic callback if internal number is busy 20
3.8 Call log 20
3.8.1 Access the call log. 20
3.8.2 Call back the contact 21
3.8.3 Delete one call log event 21
3.8.4 Add a number to your personal directory 21
3.8.5 Display additional information about the call 21
3.8.6 Acknowledge all missed calls 21
3.8.7 Delete all events from the call log 21
3.9 callback requests 21
3.10 Consulting your voice mailbox 22
3.11 Consulting text messages 23
3.12 Sending a text message to an internal contact 23
3.13 Send a voice message copy 24
3.14 Sending a recorded message to a number or a distribution list 25
3.15 Selecting calls to be forwarded 26
3.16 Forwarding calls to another number (immediate forward) 26
3.17 Different types of diversions / Example of diversion on busy 27
3.17.1 Different types of diversions 27
3.17.2 Example of diversion on busy 27
3.18 Diverting calls to your voice mailbox 27
3.19 Cancelling all forwards 28
3.20 Activating/deactivating the personal assistant 28
3.21 Personal assistant: reaching you with one number only 28
3.22 Answering the general bell 29
3.23 Call pick-up 29
3.24 Hunting groups 30
3.25 Diverting hunting group calls 30
4 During a conversation 31
4.1 Make a second call 31
4.2 Receiving a second call 32
4.3 Switching between two calls (Broker call) 32
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4.4 Transferring a call 32
4.5 Three-way conference with internal and/or external contacts (conference) 33
4.6 Placing an outside call on hold (parking) 33
4.7 Activate/deactivate voice frequency 34
5 Programming your telephone 35
5.1 Initializing your voice mailbox 35
5.2 Customizing your voice greeting 35
5.3 Change your personal password 36
5.4 Adjusting the audio functions 37
5.4.1 Choose the tune 37
5.4.2 Adjusting the ringer volume 37
5.4.3 Adjust the buzzer/ringer mode according to your needs 37
5.4.4 Switching rapidly from ring mode to vibrate mode and vice-versa 38
5.5 Activating automatic answer on the headset 38
5.6 Activating headset mode 38
5.7 Adjusting your telephone functions 39
5.7.1 Adjusting audio functions 39
5.7.2 Adjusting keypad 40
5.7.3 Other settings 40
5.8 Selecting system language 40
5.9 Programming your personal directory 41
5.10 Modifying a record in the personal directory 41
5.11 Erase a record from the personal directory 42
5.12 Programming an appointment reminder 42
5.13 Locking your telephone 43
6 Alarm notification call 44
6.1 Introduction 44
6.2 Configuration 44
7 Registering the telephone 45
7.1 Registering the telephone on a system for the first time 45
7.2 Registering the telephone on other systems 46
7.3 Selecting your telephone system 47
7.4 Display or modify the name of the connected system (network) 47
7.5 Deregister 48
7.6 Power mode 48
7.7 Change PIN code 48
8 Using the telephone in E-GAP or GAP mode 49
8.1 Phone description 49
8.2 Display icons 52
8.2.1 Status icons 52
8.2.2 MENU icons 53
8.2.3 Call icons 53
8.3 Accessing the MENU and navigating 54
8.4 Making a call 55
8.5 Receiving a call 55
8.6 Calling from your personal directory 55
8.7 Calling your caller by name (company directory) 56
8.8 Calling using speed dial key 56
8.9 Redialing the last number dialed (redial) 56
8.10 Call log 57
8.10.1 Manage the call log 57
8.11 Sending DTMF signals 57
8.12 Sending a calibrated cut-off 58
8.13 Programming your personal directory 58
8.13.1 Add new contact 58
8.13.2 Modify a contact 59
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8.13.3 Deleting a contact 59
8.14 Speed dial management 60
8.14.1 Add a contact to a speed-dial key 60
8.14.2 Delete programmed speed dial keys 60
8.15 Make a second call 60
8.16 Switching between calls (Broker call) 61
8.17 Transfer a call 61
8.18 Receiving a second call 61
8.19 Sending DTMF signals 61
8.20 Read new text messages 62
8.21 Send new text messages 62
8.22 Send predefined text messages 62
8.23 Listen to new voice messages 63
8.24 Immediate forward to a number 63
8.25 Diverting calls to your voice message service 63
8.26 Deactivate forward 63
8.27 Customizing and adjusting your telephone 64
8.27.1 Choosing your melody 64
8.27.2 Adjusting the ringer volume 64
8.27.3 Selecting language 64
8.27.4 Other features 64
9 List of accessories 67
9.1 Belt clip 67
9.2 Belt clip cover 67
9.3 Spare swivel clip package 67
9.4 Spare belt clip 68
9.5 Vertical pouch 68
9.6 Chargers 68
9.6.1 How to dock your phone on the desk support 69
9.7 Power supply 69
9.8 Presentation of the battery pack 70
9.8.1 Autonomy of your telephone 70
9.8.2 Initial charge 70
9.8.3 Battery charge level 70
9.8.4 Place or remove the battery in the telephone 70
9.9 Headphone / external microphone 71
9.10 Cleaning and disinfecting your telephone 72
10 Technical specifications 73
11 Ordering information 74
12 Declaration of compliance 75
Quick guide 77
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1 
1.1 Phone description
8254 DECT Handset 8234 DECT Handset
•Make a call.
•Answer the call.
•Long press (feature depending on the system): redial last number or access
the redial list.
•Switching between two calls (Broker call).
•Switch off ringer.
•Hang up.
•Long press: switch on the phone / switch off the phone.
•Access MENU.
•Back to homepage.
•Return to previous menu.
•Erase a character.
•Delete an entire field.
•OK: confirm.
•Left, right, up, down arrows: navigate.
•Access MENU: press the 'OK' key to directly open the menu associated
with the status of the handset (depending on the selected status icon -
.
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•Fixed softkeys.
The following icons are displayed depending on the status of the handset.
Select the corresponding softkey to access the feature.
•Short press: access the company directory (access the dial by name
feature).
•In communication mode: activate/deactivate the mute feature (short
press). No feature is associated with this key in idle mode.
•Short press in idle state: access the ringer and vibrate adjustment feature.
•Long press in idle state: activate/deactivate vibrate feature (1).
•Short press during incoming call (ringing): answer the incoming call in
loudspeaker mode.
•Short press during communication: activate/deactivate the loudspeaker.
•Long press (features depending on the system): access to personal
directory.
•Short press: increase the volume of the ring tone during an incoming call
(4 steps) or increase the volume of the earpiece or loudspeaker during a
conversation (8 steps).
•Long press in conversation: activate/deactivate the loudspeaker.
•Short press: decrease the volume of the ring tone during an incoming call
(4 steps) or decrease the volume of the earpiece or loudspeaker during a
conversation (8 steps).
•Long press during communication: activate/deactivate the mute feature.
•Short press: press on this key to light up the screen when the phone is in
idle state.
•Long press: lock/unlock keypad.
•3.5 mm, 4-pole jack (TRRS standards: CTIA).
LED
•Green steady: the phone is on the charger and the battery is fully
charged.
•Red steady: the phone is on the charger and the battery is charging.
•Slow orange flashing: telephonic event such as unread message,
missed call, etc.
•Rapid orange flashing: incoming call.
•Slow Red flashing: out of coverage.
•Rapid red flashing: low battery warning (low battery is signaled when
battery level reaches 10%). Put the handset on its charger.
•Rapid color changing: upgrade version (flashing).
•Clip to hook your phone on your belt. You can remove the clip and use a cover instead
(sold separately).
•The battery cover. The 8254 cover contains a lock to prevent it from opening, for
example during a fall.
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•Wideband earpiece.
•Wideband microphone.
(1) Depending on the handset's settings.
1.2 Status icons
The status icons are displayed on the welcome screen and indicate the status of the telephone.
When selected, the icons are displayed in white on a blue background: -> .
Battery charge level ( > > > ).
In charge (Flashing icon).
New event(s) - callback request, voice mail, text mail, missed call.
Vibrate mode active.
Ringer active.
Ringer disabled.
Progressive ringing enabled.
Loudspeaker on (in conversation).
Mute on (in conversation).
Telephone locked.
Call diversion activated.
Appointment programmed.
Radio reception quality - Normal power mode.
Radio reception quality - 50 mW Power mode.
You can obtain details on the status icons from the tooltips that appear on the welcome screen
when you use the navigator.
Press the 'OK' key to directly open the menu associated with the status of the handset
(depending on the selected status icon - .
In the rest of the document, all icons are described in their unselected state.
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1.3 MENU icons
The MENU is accessible from the welcome screen by pressing the Menu key.
It provides access to all the functions available on your system.
When selected, the icons are displayed in white on a blue background: →.
Contacts
Manage your personal directory and access the company directory.
Dialed
Call back one of the last numbers dialed.
Forward
Divert your calls to voicemail or another number. Cancelling all forwards.
Messages
Access the messaging portal.
Consult and send voice and text messages.
Access the call log.
Pick-up
Answer a call intended for another telephone.
Alarms
Schedule an appointment or a permanent appointment.
Lock
Lock/unlock the set.
Services
Access the services configuration of the handset (melody, ring level, auto answer,
language, password).
Settings
Access the general settings of the phone (audio settings, keys, screensaver, dock
settings, language, select system, reset settings, status).
Install (password protected)
Installation.
The following menu is only available on the 8254 DECT Handset:
Alarm Settings (password protected)
alarm settings menu.
In the rest of the document, all icons are described in their unselected state.
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1.4 Call icons
When selected, the icons are displayed in white on a blue background: →.
Making a call. The example is given for the first call (line 1).
Receiving a call. The example is given for the first call (line 1).
Call on hold. The example is given for the first call (line 1). When you make a second
call, your first contact is put on hold.
Sending text messages.
Accessing the directories.
Transferring a call.
Switching to DTMF signals.
Setting up a conference.
Immediate forwarding.
Forwarding calls to your voice message service.
Canceling forward.
Parking an external communication.
Additional options (Features depending on the system).
Record the conversation.
Manual hold.
Cancel enquiry.
In the event of a multiple call, the icons have symbols (such as numbers) to distinguish between the
different callers.
Example: first call is on hold, second call is ongoing / .
In the rest of the document, all icons are described in their unselected state.
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1.5 Accessing the MENU and navigating
The screen descriptions are given as examples and are not exact representations of what can be displayed
on your handset.
Access the menu.
Press the Access menu key (short
press).
Select a function in the MENU.
Use the navigator keys and press
the OK key to select a function.
Navigating within a function.
You can move horizontally along the
various icons within the function
Press the OK key to validate your
choice.
OR
You can move vertically along the
various labels within the function
Press the OK key to validate your
choice.
Press the 'OK' key to directly open the menu associated with the status of the handset
(depending on the selected status icon - .
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2 
In order to have a fully operational 8254/8234 DECT handset, make sure that you have the following items
with your handset: the battery, the AC/DC adapter, and the power supply.
2.1 Unboxing
•The 8254 or 8234 DECT Handset
with fixed belt clip.
•The battery.
•The battery cover.
The safety and regulatory
instructions to be read
carefully.
A desk charger for your phone is needed (single or dual charger). The charger is sold separately.
2.2 Installing the battery in the telephone
8254 DECT Handset
8234 DECT Handset
The 8254 cover contains a lock to prevent
it from opening, for example during a fall.
First you have to unlock the cover.
This step is not necessary for the 8234
DECT Handset.
If the belt clip is installed, you must lift it
up and maintain it in this position during
the battery installation or replacement.
Lift up the cover.
Inserting the battery:
•Position the battery 'connectors '
side as shown in the drawing (A).
•Terminate the installation of the
battery in its compartment by
pressing as shown in the drawing
(B).
A
B




A
B
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Replace the cover.
If you are using a 8254 DECT Handset,
please make sure that the lock is correctly
positioned.
2.3 Charging your telephone battery
The charger is sold separately.
2.3.1 Charging the battery on a single charger
Place the handset into the support facing you, as shown in the picture. Plug the USB cable into the AC/DC
adaptor. Plug the AC/DC adaptor into the mains power supply.
The AC/DC adaptor is not provided with the set. Please contact your provider for a recommended AC/DC
adaptator.
Depending on the configuration of the handset, a beep is emitted when charging begins. The battery status
icon flashes and the LED lights up.
•Green steady: the phone is on the charger and the battery is fully charged.
•Red steady: the phone is on the charger and the battery is charging.
You can configure how the handset behaves when it is installed on the charger using the settings menu.
Refer to the chapter on configuring your telephone: Adjusting your telephone functions.




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2.3.2 Charging the battery on a dual charger
Place the handset into the Dual Charger front slot facing you.
If you have a spare battery, you can charge it at the same time. Place the spare
battery pack in the back slot, charging contacts down. Push the spare battery forward
and downward under the clip to keep it on charge (A).
The AC/DC adaptor is not provided with the set. Please contact your provider for a
recommended AC/DC adaptator.
Depending on the configuration of the handset, a beep is emitted when charging
begins. The battery status icon flashes and the LED lights up. If a spare battery is on
charge, a dedicated LED on the charger lights up.
•Green steady: the battery is fully charged.
•Red steady: battery charging.
To remove the spare battery, push it down and backward to unclip it.
You can configure how the handset behaves when it is installed on the charger using the settings menu.
Refer to the chapter on configuring your telephone: Adjusting your telephone functions.
2.3.3 LED
•Green steady: the battery is fully charged.
•Red steady: battery charging.
Recharge your telephone battery regularly. The telephone can be on or off when recharging the battery. If
the telephone is to remain unused or out of its charger for several weeks, remove the battery and store it
separately.
The battery charging time is usually less than 3 hours. Charging time depends on the power source where
.
The charging time for the spare battery is usually 6 hours.
2.3.4 Autonomy of your telephone
On standby in the radio coverage zone
Up to 100 hours when screensaver is activated.
Up to 200 hours without screensaver.
In continuous conversation
Up to 20 hours.
Switch off the telephone before changing the battery.
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2.4 Switching on your telephone
•Press the switch on/off key (Long press).
•Your telephone is switched on.
If the display fails to light up or the battery icon is flashing, recharge the battery.
If the radio reception icon doesn't appear on the telephone display:
•Check that you are in an area covered (if you are not, move close to a radio access point).
•Check that the telephone is properly installed in the system (consult the PABX manager).
Auto install?: if the display indicates this message, please contact your installation technician or consult the
following chapter: Registering the telephone.
2.5 Switching off your telephone
•Press the switch on/off key (Long press).
•Confirm switching off: Yes.
•Your telephone is switched off.
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3.1 Messaging portal
The messaging portal allows you to access and manage features such as the call log, text messaging and
voice messages.
When you have received a new event (new voice message, new text message or new missed
call) the message icon is displayed in the status bar. Information about the event is displayed
on the screen. The orange LED on your telephone flashes to indicate that you have a new
request. You are alerted by a special tone.
The event priority is (high to low): callback request, voice message, text message and missed
call.
Accessing the messaging portal
•If the message icon in the status bar from the welcome screen is not selected, select
it by using the left/right navigation keys. Press the OK key to access the messaging
portal. New events are automatically displayed.
OR
•Access MENU.
•Messages
Access the messaging portal.
Accessing the features of the messaging portal
•Use the left/right navigation keys to select the desired tab.
•Call log:access the call log.
Enter your password if required (depending on the system configuration and your
preferences).
Consult missed calls.
Consulting all calls
•Read msg: access the voice mail (Inbox).
Enter your password if required (depending on the system configuration and your
preferences).
•Send msg: access the voice mail (send box).
Enter your password if required (depending on the system configuration and your
preferences).
•Read a msg?:access the text mail (Inbox).
Enter your password if required (depending on the system configuration and your
preferences).
•Send msg: access the text mail (send box).
Enter your password if required (depending on the system configuration and your
preferences).
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•Use the up-down navigation keys to select an event and press OK to open it.
Unread events are in bold.
Actions available from the messaging portal
The actions you can perform when you access the messaging portal depend on the selected tab and the
state of the event (new or acknowledged).
•Use the up-down navigation keys to select the action and press OK
•Read: Read the selected event.
•Ack all: Acknowledge all events of the selected tab as read.
•Delete all: Delete all events of the selected tab.
•Send msg: Send a voice or text message.
•Call: Call the contact, originator of the event.
•Clear: Delete one call log event.
•Read+: Display additional information about the call.
•Pers Sp Dial: Save the contact on your personal phonebook.
When you consult a new event (call log, instant message or voice message), the event is automatically
acknowledged. However, you can choose to acknowledge all events without consulting them.
When consulting an event (call log, instant message or voice message), you can delete the event once you
have consulted it. However, you can choose to delete all events in one go.
Enable or disable the authentication
If authentication is enabled, you have to enter your personal password when you consult the call log, voice
or text messages, send a new voice message, ack all or delete all new events.
The password information is retained for a few seconds so that if you quit the messaging portal you can
access it again after a few seconds without having to re-enter your password. The length of this time-out
depends on your system configuration. For more information, contact your installer or administrator.
You can change the setting so that you don't have to enter a password each time you want to access the
messaging portal features.
To enable or disable the authentication if authorised by the administrator:
•Access MENU.
•Services
•User options
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•Auth
•Enable or disable the authentication. Your personal password is required to disable it.
•Press or select OK to confirm.
3.2 Making a call
•Dial.
•Send the call.
You can use the 'OK' key to make the call: →Call.
To make an external call, dial the outside line access code before dialing your contact number.
You are in communication:
•Hang up.
3.3 Calling from your personal directory
Quick access:
•Access MENU.
(Long press)
•Contacts
•Pers Sp Dial
•Validate access to the 'personal directory '.
•Select the name of the person you wish to call.
•Send the call.
You can use the 'OK' key to make the call: →Call.
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3.4 Calling your caller by name (company directory)
Quick access:
•Access MENU.
•Contacts
•Directory
•Enter the first letters of your contact's name.
•Apply.
•Select the desired name.
•Send the call.
You can use the 'OK' key to make the call: →Call.
If several names come up, you can refine the search by entering the successive letters (second, third, etc.)
of the name you are looking for.
Press 1 when you do not know one of the letters of the name.
For fast access to this function from the home screen page, press the directory key...
3.5 Receiving a call
You are receiving a call.
or
Use one of the following:
•Answer the call by selecting the 'answer' key or the 'OK' key.
•Pick up the phone from the charger (depending on the handset's settings).
•Disabling the ringer: press the hang up key when your telephone rings: it is still
possible to answer by pressing the off hook key.
Speak.
•Hang up.
The ringer does not ring if:
•The vibrate mode is active, the vibrate mode active icon is displayed on the screen saver.
•The ringer is disabled, the ringer disabled icon is displayed on the screen saver.
You can use a headset with your phone. If you want the headset to ring only when receiving an incoming
call, you must activate the headset mode.
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3.6 Redialing
3.6.1 Call back one of the last numbers dialed
Quick access:
•Access MENU.
Long press(1)
•Dialed
•Select the number in the list.
•Display information about the selected contact (number, date of the last call).
or
•Send the call.
(1)Depends on the system configuration.
3.7 Requesting automatic callback if internal number is busy
•Callback ?
To cancel the automatic callback request, enter the 'Cancel automatic callback' function code.
3.8 Call log
3.8.1 Access the call log.
•Access MENU.
•Messages
Access the messaging portal.
•Call log
•Confirm.
•Enter your password (if required) and apply.
•Consulting all calls.
x: Missed calls.
<: Incoming calls.
>: Outgoing calls.
•Consult missed calls.
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