Alcatel-Lucent Enterprise OpenTouch 8244 DECT User manual

8244 DECT Handset
OpenTouch™ Suite for MLE
User Manual
8AL90397ENAAed01 03/2021

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This document describes the services offered by the 8244 DECT Handset connected to an OmniPCX
Enterprise system.
Your phone can be connected to an IBS, RBS, IP-xBS, or IP-DECT radio base station depending on the
company telephone system. Some features depend on the type of radio base station you are connected to.
Operating conditions
This approved DECT telephone is intended to be used with an Alcatel-Lucent cordless PABX. The following
conditions must be respected, notably concerning the use of radioelectric frequencies:
•Changes or modifications to the equipment not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
•To limit the risk of interference, people with pacemakers must keep the wireless telephone away from
their equipment (minimum distance of 15 cm/6 inches).
•It is recommended to follow the standard acceptance procedures before using this equipment in
human safety critical areas (hospitals...).
•DECT equipment can only be used to establish links between fixed points if these links are temporary.
•The conditions of access to a DECT equipment telepoint network shall be stipulated by contract with
the operator of the authorized telepoint network concerned.
•Your device is IP40 compliant. Do not expose this equipment to severe conditions (rain, sea air, dust,
etc.).
•Switch off the telephone before changing the battery.
•You must not switch on or use your telephone near gas or inflammable liquids.
•The headset includes magnetic elements that may attract sharp metallic objects.
•To prevent possible hearing damage, do not listen at high volume levels for long periods.
•There is a danger of explosion if the battery is replaced incorrectly. Use only recommended battery:
Alcatel-Lucent 3BN67332AA (Dongguan DRN New Energy Co. Ltd. RTR001FXX - Zhongshan
Tianmao Battery Co. Ltd. BP1709/A - Li-ion 3.7V 1100mAh 4.1Wh).
•The mains power socket used must be close to the charger/holder and easily accessible, so that it
can be used as an 'on/off' facility.
•Charge the battery for about 6 hours before initial use.
•Use only recommended charging units:
o82x4 DECT Handset desktop charger (3BN67371AA).
o82x4 DECT Handset dual desktop charger (3BN67372AA).
With the following Power Supply Units:
o8232 DECT Handset Desktop charger PSU Europe (3BN67335AA)
Ten Pao (Model S005AYV0500100) efficiency level VI (rating I/P:AC 100-240V, 0.2A; O/P:
DC 5V, 1A).
o8232 DECT Handset Desktop charger PSU WW (3BN67336AA)
Ten Pao (Model S008ACM0500100 with UK,US,AUS plugs) efficiency level VI (rating
I/P:AC 100-240V, 0.3A; O/P:DC 5V, 1A).
oDECT Desktop chargers PSU India (3BN67377AA)
Ten Pao (Model S005AYI0500100) efficiency level VI (rating I/P:AC 100-240V, 0.2A; O/P:
DC 5V, 1A).
The labels and icons presented in this document are not contractually binding and may be modified without
prior warning. The labels and icons displayed on your phone depend on the system to which you are
connected and may differ from those specified in this document.

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1 Getting to know your telephone 6
1.1 Phone description 6
1.2 Status icons 9
1.3 MENU icons 11
1.4 Call icons 12
1.5 Accessing the MENU and navigating 13
1.6 Handset in icon display mode 14
1.7 Alphabetic keypad 14
2 Getting started 15
2.1 Unboxing 15
2.2 Installing the battery in the telephone 15
2.3 Installing the memory card 16
2.4 Charging your telephone battery 17
2.4.1 Charging the battery on a single charger 17
2.4.2 Charging the battery on a dual charger 18
2.4.3 LED 18
2.4.4 Autonomy of your telephone 18
2.5 Switching on your telephone 19
2.6 Switching off your telephone 19
3 Using your telephone 20
3.1 Identify the terminal you are on 20
3.2 Messaging portal 20
3.3 Call log 22
3.4 Making a call 22
3.5 Calling from your personal directory 22
3.6 Calling your caller by name (company directory) 22
3.7 Calling using speed dial key 23
3.8 Receiving a call 23
3.9 Redialing 23
3.10 Requesting automatic callback if internal number is busy 24
3.11 Consult callback request 24
3.12 Sending text message if internal number is busy 25
3.13 Speaking on the loudspeaker of a busy internal contact 25
3.14 Sending a text message to an internal contact 25
3.15 Send a voice message copy 26
3.16 Sending a recorded message to a number or a distribution list 26
3.17 Consulting your voice mailbox 26
3.18 Consulting text messages 27
3.19 Forwarding calls to another number (immediate forward) 27
3.20 Different types of diversions / Example of diversion on busy 28
3.20.1 Different types of diversions 28
3.20.2 Example of diversion on busy 28
3.21 Diverting calls to your voice mailbox 28
3.22 Display an absence message 29
3.23 Program your associate number 29
3.24 Define an overflow number 30
3.25 Cancelling all forwards 30
3.26 Answering the general bell 30
3.27 Call pick-up 31
3.28 Hunting groups 32
3.28.1 Hunting group call 32
3.28.2 Temporary exit from your hunting group / Return into your group 32

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4 During a conversation 33
4.1 Make a second call 33
4.2 Receiving a second call 34
4.3 Switching between two calls (Broker call) 34
4.4 Transferring a call 34
4.5 Three-way conference with internal and/or external contacts (conference) 35
4.6 Placing an outside call on hold (parking) 35
4.7 Activate/deactivate voice frequency 36
5 Programming your telephone 37
5.1 Identify the terminal you are on 37
5.2 Initializing your voice mailbox 37
5.3 Change your voice mailbox password 37
5.4 Adjusting the audio functions 38
5.4.1 Choose the tune 38
5.4.2 Adjusting the ringer volume 38
5.4.3 Adjust the buzzer/ringer mode according to your needs 38
5.4.4 Switching rapidly from ring mode to vibrate mode and vice-versa 39
5.5 Activating headset mode 39
5.6 Adjusting your telephone functions 39
5.6.1 Adjusting audio functions 40
5.6.2 Adjusting keypad 40
5.6.3 Other settings 41
5.7 Selecting system language 41
5.8 Programming your personal directory 41
5.9 Modifying a record in the personal directory 42
5.10 Erase a record from the personal directory 42
5.11 Programming an appointment reminder 43
5.12 Configure the P1, P2 keys 44
5.12.1 Define the feature to associate with the P1/P2 key 44
5.12.2 Define speed dial P1/P2 keys (long and short press) 44
5.13 Calendar 45
5.13.1 Modify the agenda format 45
5.13.2 Programming an appointment reminder 45
5.13.3 View the details of an appointment 46
5.13.4 Modify an appointment reminder 46
5.13.5 Copying an appointment reminder 46
5.13.6 Delete an appointment reminder 47
5.14 Locking your telephone 48
5.15 Modifying your personal code 48
5.16 Configuring Bluetooth® 49
5.16.1 Enable/Disable Bluetooth® 49
5.16.2 Pairing Bluetooth® devices 49
5.16.3 Managing paired devices 50
5.17 Configure Dock settings 50
6 Live signal and notification management 51
6.1 Introduction 51
6.2 Emergency calls 52
6.3 Key event calls 52
6.4 Force ringing 52
6.5 Notification calls 53
6.6 Alarm acknowledgment 53

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7 Registering the telephone 54
7.1 Registering the telephone on a system for the first time 54
7.2 Registering the telephone on other systems 55
7.3 Selecting your telephone system 56
7.4 Display or modify the name of the connected system (network) 56
7.5 Deregister 57
7.6 Power mode 57
7.7 Change PIN code 57
8 List of accessories 58
8.1 Belt clip 58
8.2 Belt clip cover 58
8.3 Spare swivel clip package 58
8.4 Spare belt clip 58
8.5 Vertical pouch 59
8.6 Chargers 59
8.6.1 How to dock your phone on the desk support 60
8.7 Power supply 60
8.8 Presentation of the battery pack 60
8.8.1 Autonomy of your telephone 60
8.8.2 Initial charge 60
8.8.3 Battery charge level 61
8.8.4 Place or remove the battery in the telephone 61
8.9 Headphone / external microphone 62
8.10 Cleaning and disinfecting your telephone 62
9 Technical specifications 63
10 Ordering information 64
11 Declaration of compliance 65
Quick guide 67

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1 
1.1 Phone description
•Make a call.
•Answer the call.
•Long press (feature depending on the system): redial last number or
access the redial list.
•Switching between two calls (Broker call).
•Switch off ringer.
•Hang up.
•Long press: switch on the phone / switch off the phone.
•Access MENU.
•Return to previous menu.
•Erase a character.
•Delete an entire field.

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•OK: confirm.
•Left, right, up, down arrows: navigate.
•Down navigation key: access to personal directory.
•Access MENU: press the 'OK' key to directly open the menu associated
with the status of the handset (depending on the selected status icon -
voicemail, missed call, .
•Fixed softkeys.
The following icons are displayed depending on the status of the
handset. Select the corresponding softkey to access the feature.
•Short press: access the company directory (access the dial by name
feature).
•Long press: identify the terminal you are on.
•In communication mode: activate/deactivate the mute feature (short
press). No feature is associated with this key in idle mode.
•Short press in idle state: access the ringer and vibrate adjustment feature.
•Long press in idle state: activate/deactivate vibrate feature (1).
•Short press during incoming call (ringing): answer the incoming call in
loudspeaker mode.
•Short press during communication: activate/deactivate the loudspeaker.
•Long press (features depending on the system): access the DTMF feature
during a conversation.
•Back to homepage.
•Programmable keys (P1 and P2 keys).
•Short press: increase the volume of the ring tone during an incoming call
(8 steps) or increase the volume of the earpiece or loudspeaker during a
conversation (8 steps).
•Long press in conversation: activate/deactivate the loudspeaker.
•Short press: decrease the volume of the ring tone during an incoming call
(8 steps) or decrease the volume of the earpiece or loudspeaker during a
conversation (8 steps).
•Long press during communication: activate/deactivate the mute feature.
•Short press: press on this key to light up the screen when the phone is in
idle state.
•Long press: lock/unlock keypad.
•Emergency calls.
•3.5 mm, 4-pole jack (TRRS standards: CTIA).

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LED
•Green steady: the phone is on the charger and the battery is fully
charged.
•Red steady: the phone is on the charger and the battery is charging.
•Slow orange flashing: telephonic event such as unread message,
missed call, etc.
•Rapid orange flashing: incoming call.
•Slow Red flashing: out of coverage.
•Rapid red flashing: low battery warning (low battery is signaled when
battery level reaches 10%). Put the handset on its charger.
•Rapid color changing: upgrade version (flashing).
•Slow blue flashing: Bluetooth® is activated.
•Clip to hook your phone on your belt. You can remove the clip and use a cover instead
(sold separately).
•The battery cover.
•Wideband earpiece.
•Wideband microphone.
(1) Depending on the handset's settings.

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1.2 Status icons
The status icons are displayed on the welcome screen and indicate the status of the telephone.
When selected, the icons are displayed in white on a blue background: -> .
Battery charge level ( > > > ).
In charge (Flashing icon).
New event(s) - callback request, voice mail, text mail, missed call.
New missed call(s).
Vibrate mode active.
Ringer active.
Ringer disabled.
Progressive ringing enabled.
Loudspeaker on (in conversation).
Mute on (in conversation).
Telephone locked.
Call diversion activated.
Indicates a pending calendar notification.
Appointment programmed.
New firmware ready.
Alarm active icon.

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Bluetooth® enabled.
Bluetooth® connected to a device.
Bluetooth® audio active with a connected device.
Radio reception quality - Normal power mode.
Radio reception quality - 50 mW Power mode.
You can obtain details on the status icons from the tooltips that appear on the welcome screen
when you use the navigator.
Press the 'OK' key to directly open the menu associated with the status of the handset
(depending on the selected status icon - .
In the rest of the document, all icons are described in their unselected state.

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1.3 MENU icons
The MENU is accessible from the welcome screen by pressing the Menu key.
It provides access to all the functions available on your system.
When selected, the icons are displayed in white on a blue background: →.
Contacts
Manage your personal directory and access the company directory.
Dialed
Call back one of the last numbers dialed.
Forward
Divert your calls to voicemail or another number. Cancelling all forwards.
Messages
Access the messaging portal.
•Consult and send voice and text messages.
•Consult missed calls.
Settings
Access the general settings of the phone (audio settings, keys, screensaver, dock
settings, language, select system, reset settings, status).
Services
Access the services configuration of the handset (associate, overflow, password, name,
number, etc.).
Language
Choice of language.
Ring
Ringing setting.
Alarms
Programming an appointment reminder.
Call log
Access the log of all incoming and outgoing calls.
Lock
Lock/unlock the set.
Calendar
Access the calendar.
Install (password protected)
Installation.
Alarm Settings (password protected)
alarm settings menu.
Alarm Acknowledge
access the alarm acknowledgment services.
Manager-Assistant.
In the rest of the document, all icons are described in their unselected state.

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1.4 Call icons
When selected, the icons are displayed in white on a blue background: →.
Making a call. The example is given for the first call (line 1).
Receiving a call. The example is given for the first call (line 1).
Call on hold. The example is given for the first call (line 1). When you make a second
call, your first contact is put on hold.
Sending text message if internal number is busy.
Reading messages.
Accessing the directories.
Transferring a call.
Switching to DTMF signals.
Setting up a conference.
Immediate forwarding.
Forwarding calls to your voice message service.
Conditional forwarding.
Canceling forward.
Absence message.
Parking an external communication.
Call duration and cost.
Additional options (features depending on the system).
Programming your telephone.
Cancel enquiry.

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In the event of a multiple call, the icons have symbols (such as numbers) to distinguish between the
different callers.
Example: first call is on hold, second call is ongoing / .
In the rest of the document, all icons are described in their unselected state.
1.5 Accessing the MENU and navigating
The screen descriptions are given as examples and are not exact representations of what can be displayed
on your handset.
Access the menu.
Press the Access menu key (short
press).
Select a function in the MENU.
Use the navigator keys and press the
OK key to select a function.
Navigating within a function.
You can move horizontally along the
various icons within the function.
OR
You can move vertically along the
various labels within the function.
Press the OK key to validate your
choice.
Press the 'OK' key to directly open the menu associated with the status of the handset
(depending on the selected status icon - .

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1.6 Handset in icon display mode
Your phone can be configured to display icons or labels for software key. All descriptions in this user
documentation refer to the handset in icon display mode. To ensure that your set matches the
documentation make sure the phone is configured correctly.
To activate the icon display mode:
•Access MENU.
•Settings
•Keys
•Soft key display
•Icon
1.7 Alphabetic keypad
Your phone is equipped with alphanumeric keyboard.
•Enter alphabetic characters: the number pad keys have letters that you can display by successive
presses.
Example: press '8' twice to display the letter 'U'.
•Long press the # key to switch from lowercase letters mode to uppercase letters mode, and from
uppercase letters mode to numbering mode.
•Symbol: select this softkey to display special characters. Use the navigation keys to select a
character and insert it by pressing the OK key.
•Use navigation keys to move the cursor into the text.
•Use this key to delete the last entered character.

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2 
In order to have a fully operational 8244 DECT handset, make sure that you have the following items with
your handset: the battery, the AC/DC adapter, and the power supply.
2.1 Unboxing
•The 8244 DECT Handset with the
fixed belt clip.
•The battery.
•The battery cover.
The safety and regulatory
instructions to be read
carefully.
A desk charger for your phone is needed (single or dual charger). The charger is sold separately.
2.2 Installing the battery in the telephone
If the belt clip is installed, you must lift it up and maintain it in this
position during the operation.
Lift up the cover.
Inserting the battery:
•Position the battery 'connectors ' side as shown in the
drawing (A).
•Terminate the installation of the battery in its
compartment by pressing as shown in the drawing (B).
Replace the cover.
A
B





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2.3 Installing the memory card
The handset SD card stores handset configuration data and, depending on your system, may also store
subscription data. Please refer to the system administrator for more details.
The SD card allows up to 500 contacts and 200 messages.
You must be in possession of the memory card for your phone.
The supported Micro SD memory cards are:
•Kingston: 2, 4, 8 & 16 GB Class 4 & 10,
•Trancend 2, 4, 8 & 16 GB Class 4 & 10.
The SD card must be in FAT format. Please format the SD card if necessary. When installing a SD card for
the first time in the handset (card that has never been used with the handset), it is recommended to use an
empty SD card or one containing only the OPT.bin file. Otherwise, the data on the inserted SD card can be
deleted by the handset.
Switch off the handset.
If the belt clip is installed, you must lift it up and maintain it in this
position during the operation.
Lift up the cover.
Remove the battery from its compartment as shown in the
drawing.
Slide in the memory card from under the two small crescents
and press it as shown in figure.
Position the battery 'connectors ' side as shown in the drawing
(A). Terminate the installation of the battery in its compartment
by pressing as shown in the drawing (B).
A
B
A
B



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Replace the cover.
Switch on the handset
Dropping the handset may cause the memory card to dislodge inside the handset. When this happens, the
user will be warned via an audible warning signal every 5 seconds, and the message 'Check memory card'
is given. Please insert the memory card correctly in the handset.
2.4 Charging your telephone battery
The charger is sold separately.
2.4.1 Charging the battery on a single charger
Place the handset into the support facing you, as shown in the picture. Plug the USB cable into the AC/DC
adaptor. Plug the AC/DC adaptor into the mains power supply.
The AC/DC adaptor is not provided with the set. Please contact your provider for a recommended AC/DC
adaptator.
Depending on the configuration of the handset, a beep is emitted when charging begins. The battery status
icon flashes and the LED lights up.
•Green steady: the phone is on the charger and the battery is fully charged.
•Red steady: the phone is on the charger and the battery is charging.
•You can configure how the handset behaves when it is installed on the charger using the settings
menu. Refer to the chapter on configuring your telephone: Adjusting your telephone functions.



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2.4.2 Charging the battery on a dual charger
Place the handset into the Dual Charger front slot facing you.
If you have a spare battery, you can charge it at the same time. Place the spare
battery pack in the back slot, charging contacts down. Push the spare battery forward
and downward under the clip to keep it on charge (A).
The AC/DC adaptor is not provided with the set. Please contact your provider for a
recommended AC/DC adaptator.
Depending on the configuration of the handset, a beep is emitted when charging
begins. The battery status icon flashes and the LED lights up. If a spare battery is on
charge, a dedicated LED on the charger lights up.
•Green steady: the battery is fully charged.
•Red steady: battery charging.
To remove the spare battery, push it down and backward to unclip it.
•You can configure how the handset behaves when it is installed on the charger using the settings
menu. Refer to the chapter on configuring your telephone: Adjusting your telephone functions.
2.4.3LED
•Green steady: the battery is fully charged.
•Red steady: battery charging.
Recharge your telephone battery regularly. The telephone can be on or off when recharging the battery. If
the telephone is to remain unused or out of its charger for several weeks, remove the battery and store it
separately.
The battery charging time is usually less than 3 hours. Charging time depends on the power source where
.
The charging time for the spare battery is usually 6 hours.
2.4.4Autonomy of your telephone
On standby in the radio coverage zone
Up to 160 hours.
In continuous conversation
Up to 17 hours.
Switch off the telephone before changing the battery.
A

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2.5 Switching on your telephone
•Press the switch on/off key (long press).
•Your telephone is switched on.
If the display fails to light up or the battery icon is flashing, recharge the battery.
If the radio reception icon doesn't appear on the telephone display:
•Check that you are in an area covered (if you are not, move close to a radio access point).
•Check that the telephone is properly installed in the system (consult the PABX manager).
Auto install?: if the display indicates this message, please contact your installation technician or consult the
following chapter: Registering the telephone.
2.6 Switching off your telephone
•Press the switch on/off key (long press).
•Confirm switching off: Yes.
•Your telephone is switched off.

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3.1 Identify the terminal you are on
•Displays your telephone number (Long press).
Or
•Access MENU.
•Services
•Displays your telephone number.
3.2 Messaging portal
The messaging portal allows you to access and manage features such as voice messages, text messaging,
or missed calls.
The message icon is displayed in the status bar when you receive a new event (new voice
message, new text message, callback request, or new missed call). In the event of a missed
call, a blue arrow is displayed in the status bar. Information about the event is displayed on
the screen. The orange LED on your telephone flashes to indicate that you have a new
request. You are alerted by a special tone.
The event priority is (from high to low): voice message, text message, callback request and
missed call.
Accessing the messaging portal
•If the message icon in the status bar from the welcome screen is not selected, select it
by using the left/right navigation keys. Press the OK key to access the messaging
portal. New events are automatically displayed.
or
•Access MENU.
•Messages
Access the messaging portal.