Alcatel 1X 5059X User manual

For more information on how to use the phone, please go to www.alcatel-mobile.com and download the
complete user manual. Moreover, on the website, you can also find answers to frequently asked questions,
upgrade the software via Mobile Upgrade, and so much more.

1
Note:
This is a user manual for alcatel 1X 5059X, 5059D.
Help
Refer to the following resources to get more FAQ, software, and service
information.
Consulting FAQ
Go to
http://www.alcatel-mobile.com/global-en/support/topFaq.json
Updating your phone’s software
Update through the Updates app on your device.
To download the software update tool onto your PC, go to
http://www.alcatel-mobile.com/global-en/support/softwareUpgrade/list
Finding your serial number or IMEI
You can find your serial number or International Mobile Equipment
Identity (IMEI) on the packaging materials. Or, on the phone, choose
Settings >About phone > Status.
Obtaining warranty service
First follow the advice in this guide. Then check hotlines and repair centres
information through
http://www.alcatel-mobile.com/global-en/support/repairResult
Viewing legal information
On the phone, go to Settings >System >About phone >Legal information.
Using ONETOUCH Cloud
Open User Centre, then touch More info. For an online User Centre
tutorial (may not be available in all areas), go to
http://my.alcatelonetouch.com/personalcloud/loginPage?reqUrl=/
dashboard/index.
Using other alcatel apps
Go to
http://www.alcatel-mobile.com/global-en/apps/appsList

2
Table of Contents
Safety and use ..................................................................... 6
Radio waves ....................................................................... 14
Licences............................................................................... 20
General information.........................................................22
1 Your mobile................................................................26
1.1 Keys and connectors......................................26
1.2 Getting started ................................................29
1.3 Home screen....................................................31
2 Text input ...................................................................42
2.1 Using the onscreen keyboard ......................42
2.2 Text editing.......................................................44
3 Call, Call log and Contacts .....................................45
3.1 Call .....................................................................45
3.2 Call log...............................................................51
3.3 Contacts............................................................52
4 Messaging ..................................................................59
4.1 Write a new message ....................................59
4.2 Manage messages...........................................61
4.3 Adjust message settings................................63
5 Calendar, Clock, and Calculator............................64
5.1 Calendar............................................................64

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5.2 Clock..................................................................66
5.3 Calculator..........................................................69
6 Getting connected ...................................................70
6.1 Connecting to the internet...........................70
6.2 Connecting to a Bluetooth device .............73
6.3 Connecting to a computer via USB............75
6.4 Sharing your phone's mobile data
connection ..................................................................75
6.5 Connecting to virtual private networks ....76
7 Multimedia applications .........................................79
7.1 Camera ..............................................................79
7.2 Photos ...............................................................83
8 Others .........................................................................85
8.1 File Manager ....................................................85
8.2 Radio..................................................................86
8.3 Other applications .........................................88
9 Google applications .................................................89
9.1 Chrome..............................................................89
9.2 Gmail..................................................................89
9.3 Maps ..................................................................90
9.4 YouTube.............................................................90
9.5 Play Store..........................................................90
9.6 Drive ..................................................................91
9.7 Play Music ........................................................91

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9.8 Duo ....................................................................91
9.9 Photos ...............................................................92
9.10 ..................................................................Keep92
10 Settings.......................................................................93
10.1 Network & connection..................................93
10.2 Apps & notifications ......................................95
10.3 Battery...............................................................96
10.4 Smart Manager................................................96
10.5 Display...............................................................96
10.6 Sound.................................................................96
10.7 Security & location.........................................96
10.8 Advanced Features.........................................97
10.9 Users & accounts............................................97
10.10Accessibility......................................................98
10.11Google...............................................................98
10.12System...............................................................98
11 Making the most of your phone ........................ 101
11.1 FOTA Upgrade.............................................. 101
12 Accessories ............................................................. 102
13 Warranty.................................................................. 103
14 Troubleshooting..................................................... 106
15 Specifications ......................................................... 115

5
PROTECT YOUR HEARING
To prevent possible hearing damage, do not
listen at high volume levels for long periods.
Exercise caution when holding your device near
your ear while the loudspeaker is in use.
www.sar-ck.com
This product meets applicable national
SAR limits of 2.0 W/kg. The specific
maximum SAR values can be found on
Radio Waves section of this user guide.
When carrying the product or using it
while worn on your body, either use an
approved accessory such as a holster or
otherwise maintain a distance of 5 mm
from the body to ensure compliance
with RF exposure requirements. Note
that the product may be transmitting
even if you are not making a phone call.

6
Safety and use ...............................
We recommend that you read this chapter carefully
before using your phone. The manufacturer disclaims
any liability for damage, which may result as a
consequence of improper use or use contrary to the
instructions contained herein.
• TRAFFIC SAFETY:
Given that studies show that using a phone while
driving a vehicle constitutes a real risk, even when the
hands-free kit is used (car kit, headset...), drivers are
requested to refrain from using their phone when the
vehicle is not parked.
When driving, do not use your phone and headset to
listen to music or to the radio. Using a headset can be
dangerous and forbidden in some areas.
When switched on, your phone emits electromagnetic
waves that can interfere with the vehicle’s electronic
systems such as ABS anti-lock brakes or airbags. To
ensure that there is no problem:
- Do not place your phone on top of the dashboard or
within an airbag deployment area;
- Check with your car dealer or the car manufacturer to
make sure that the dashboard is adequately shielded
from phone RF energy.

7
• CONDITIONS OF USE:
You are advised to switch off the phone from time to
time to optimise its performance.
Switch the phone off before boarding an aircraft.
Switch the phone off when you are in health care
facilities, except in designated areas. As with many
other types of equipment now in regular use, phones
can interfere with other electrical or electronic devices,
or equipment using radio frequency.
Switch the phone off when you are near gas or
flammable liquids. Strictly obey all signs and instructions
posted in a fuel depot, petrol station, or chemical plant,
or in any potentially explosive atmosphere.
When the phone is switched on, it should be kept
at least 15 cm from any medical device such as a
pacemaker, a hearing aid, or an insulin pump, etc.. In
particular when using the phone, you should hold it
against the ear on the opposite side to the device, if
any.
To avoid hearing impairment, pick up the call before
holding your phone to your ear. Also move the phone away
from your ear while using the "hands-free" mode because
the amplified volume might cause hearing damage.
Do not let children use the phone and/or play with the
phone and accessories without supervision.

8
If your phone has a removable cover, note that your
phone may contain substances that could create an
allergic reaction.
If your phone is a unibody device, the back cover and
battery are not removable. If you disassemble your
phone the warranty will not apply. Disassembling the
phone may damage the battery, and may cause leakage
of substances that could create an allergic reaction.
Always handle your phone with care and keep it in a clean
and dust-free place.
Do not allow your phone to be exposed to adverse
weather or environmental conditions (moisture,
humidity, rain, infiltration of liquids, dust, sea air,
etc.). The manufacturer’s recommended operating
temperature range is -10°C (14°F) to +45°C (113°F).
At over 45°C (113°F) the legibility of the phone’s
display may be impaired, though this is temporary and
not serious.
Do not open, dismantle, or attempt to repair your phone
yourself.
Do not drop, throw, or bend your phone.
Do not use the phone if the glass screen is damaged,
cracked, or broken to avoid any injury.
Do not paint it.

9
Use only batteries, battery chargers, and accessories
which are recommended by TCL Communication Ltd.
and its affiliates and are compatible with your phone
model. TCL Communication Ltd. and its affiliates
disclaim any liability for damage caused by the use of
other chargers or batteries.
Remember to make backup copies or keep a written
record of all important information stored on your
phone.
Some people may suffer epileptic seizures or blackouts
when exposed to flashing lights, or when playing video
games. These seizures or blackouts may occur even if a
person never had a previous seizure or blackout. If you
have experienced seizures or blackouts, or if you have a
family history of such occurrences, please consult your
doctor before playing video games on your phone or
enabling a flashing-lights feature on your phone.
Parents should monitor their children’s use of video
games or other features that incorporate flashing
lights on the phones. All persons should discontinue
use and consult a doctor if any of the following
symptoms occur: convulsion, eye or muscle twitching,
loss of awareness, involuntary movements, or
disorientation. To limit the likelihood of such symptoms,
please take the following safety precautions:
- Do not play or use a flashing-lights feature if you are
tired or need sleep;

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- Take a minimum of a 15-minute break hourly;
- Play in a room in which all lights are on;
- Play at the farthest distance possible from the screen;
- If your hands, wrists, or arms become tired or sore
while playing, stop and rest for several hours before
playing again;
- If you continue to have sore hands, wrists, or arms
during or after playing, stop the game and see a
doctor.
When you play games on your phone, you may
experience occasional discomfort in your hands, arms,
shoulders, neck, or other parts of your body. Follow the
instructions to avoid problems such as tendinitis, carpal
tunnel syndrome, or other musculoskeletal disorders.

11
• PRIVACY:
Please note that you must respect the laws and
regulations in force in your jurisdiction or other
jurisdiction(s) where you will use your phone regarding
taking photographs and recording sounds with your
phone. Pursuant to such laws and regulations, it may
be strictly forbidden to take photographs and/or to
record the voices of other people or any of their
personal attributes, and reproduce or distribute them,
as this may be considered to be an invasion of privacy.
It is the user's sole responsibility to ensure that prior
authorisation has been obtained, if necessary, in order
to record private or confidential conversations or take
a photograph of another person; the manufacturer, the
seller or vendor of your phone (including the operator)
disclaim any liability which may result from improper
use of the phone.
• BATTERY:
Following air regulation, the battery of your product is
not charged. Please charge it first.
For a non-unibody device:
Observe the following precautions:
- Do not attempt to open the battery (due to the risk of
toxic fumes and burns);
- Do not puncture, disassemble, or cause a short circuit
in a battery;

12
- Do not burn or dispose of a used battery in household
rubbish or store it at temperatures above 60°C
(140°F).
Batteries must be disposed of in accordance with
locally applicable environmental regulations. Only
use the battery for the purpose for which it was
designed. Never use damaged batteries or those not
recommended by TCL Communication Ltd. and/or its
affiliates.
For a non-unibody device with a non-removable
battery:
Observe the following precautions:
- Do not attempt to eject, replace or open the battery;
- Do not puncture, disassemble, or cause a short circuit
in the battery;
- Do not burn or dispose of your phone in household
rubbish or store it at temperature above 60°C (140°F).
Phone and battery must be disposed of in accordance
with locally applicable environmental regulations.
For a unibody device:
Observe the following precautions:
- Do not attempt to open the back cover;
- Do not attempt to eject, replace, or open battery;
- Do not puncture the back cover of your phone;

13
- Do not burn or dispose of your phone in household
rubbish or store it at temperature above 60°C (140°F).
Phone and battery as a unibody device must be disposed
of in accordance with locally applicable environmental
regulations.
This symbol on your phone, the battery, and the
accessories means that these products must be
taken to collection points at the end of their life:
- Municipal waste disposal centres with specific bins for
these items of equipment;
- Collection bins at points of sale.
They will then be recycled, preventing substances
being disposed of in the environment, so that their
components can be reused.
In European Union countries:
These collection points are accessible free of charge.
All products with this sign must be brought to these
collection points.
In non-European Union jurisdictions:
Items of equipment with this symbol are not to be
thrown into ordinary bins if your jurisdiction or your
region has suitable recycling and collection facilities;
instead they are to be taken to collection points for
them to be recycled.

14
CAUTION: RISK OF EXPLOSION IF BATTERY IS
REPLACED BY AN INCORRECT TYPE. DISPOSE
OF USED BATTERIES ACCORDING TO THE
INSTRUCTIONS.
• CHARGERS:
Mains powered chargers will operate within the
temperature range of: 0°C (32°F) to 40°C (104°F ).
The chargers designed foryour phone meet the standard
for safety of information technology equipment and
office equipment use. They are also compliant with the
ecodesign directive 2009/125/EC. Due to different
applicable electrical specifications, a charger you
purchased in one jurisdiction may not work in another
jurisdiction. They should be used for this purpose only.
Radio waves ...................................
Proof of compliance with international standards
(ICNIRP) or with European Directive 2014/53/EU
(RED) is required of all phone models before they can
be put on the market. The protection of the health and
safety for the user and any other person is an essential
requirement of these standards or this directive.
THIS DEVICE MEETS INTERNATIONAL GUIDELINES
FOR EXPOSURE TO RADIO WAVES.

15
Your phone is a radio transmitter and receiver. It
is designed not to exceed the limits for exposure
to radio waves (radio frequency electromagnetic
fields) recommended by international guidelines. The
guidelines were developed by an independent scientific
organisation (ICNIRP) and include a substantial safety
margin designed to assure the safety of all persons,
regardless of age and health.
The radio wave exposure guidelines use a unit of
measurement known as the Specific Absorption Rate,
or SAR. The SAR limit for mobile devices is 2 W/kg.
Tests for SAR are conducted using standard operating
positions with the device transmitting at its highest
certified power level in all tested frequency bands. The
highest SAR values under the ICNIRP guidelines for this
device model are:
5059X/D
Maximum SAR for this model and conditions under
which it was recorded
Head SAR UMTS 900 + Wi-Fi 0.58 W/kg
Body-worn SAR LTE Band 3 + Wi-Fi 1.70 W/kg

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During use, the actual SAR values for this phone are
usually well below the values stated above. This is
because, for purposes of system efficiency and to
minimise interference on the network, the operating
power of your phone is automatically decreased when
full power is not needed for the call. The lower the
power output of the phone, the lower its SAR value.
Body-worn SAR testing has been carried out at a
separation distance of 5 mm. To meet RF exposure
guidelines during body-worn operation, the phone
should be positioned at least this distance away from
the body.
If you are not using an approved accessory ensure that
whatever product is used is free of any metal and that
it positions the phone the indicated distance away from
the body.
Organisations such as the World Health Organisation
and the US Food and Drug Administration have stated
that if people are concerned and want to reduce their
exposure they could use a hands-free device to keep
the phone away from the head and body during phone
calls, or reduce the amount of time spent on the phone.
For more information, you can go to www.alcatelmobile.
com.
Additional information about electromagnetic fields
and public health are available on the following site:
http://www.who.int/peh-emf.

17
Your phone is equipped with a built-in antenna. For
optimal operation, you should avoid touching it or
degrading it.
As mobile devices offer a range of functions, they can
be used in positions other than against your ear. In such
circumstances the phone will be compliant with the
guidelines when used with a headset or USB data cable.
If you are using another accessory ensure that whatever
product is used is free of any metal and that it positions
the phone at least 5 mm away from the body.

18
Please note by using the device some of your personal
data may be shared with the main device. It is under
your own responsibility to protect your own personal
data, not to share with it with any unauthorised devices
or third party devices connected to yours. For products
with Wi-Fi features, only connect to trusted Wi-Fi
networks. Also when using your product as a hotspot
(where available), ensure your network security. These
precautions will help prevent unauthorised access
to your phone. Your product can store personal
information in various locations including a SIM card,
memory card, and built-in memory. Be sure to remove
or clear all personal information before you recycle,
return, or give away your product. Choose your apps
and updates carefully, and install from trusted sources
only. Some apps can impact your product’s performance
and/or have access to private information including
account details, call data, location details, and network
resources.
Note that any data shared with TCL Communication Ltd.
is stored in accordance with applicable data protection
legislation. For these purposes TCL Communication Ltd.
implements and maintains appropriate technical and
organisational measures to protect all personal data, for
example, against unauthorised or unlawful processing
and accidental loss or destruction of or damage to such
personal data whereby the measures shall provide a
level of security that is appropriate having regard to