Alcatel AT&T Insight 5005R User manual

Table of Contents
1 Your device.....................................................................1
1.1 Keys and connectors..................................................................1
1.2 Getting started...............................................................................4
1.3 Home screen.....................................................................................5
2 Text input.....................................................................14
2.1 Using onscreen keyboard................................................... 14
2.2 Google keyboard........................................................................ 14
2.3 Text editing.......................................................................................15
3 AT&T Services.............................................................16
3.1 AT&T services..................................................................................16
4 Phone and Contacts................................................ 17
4.1 Phone.....................................................................................................17
4.2 Contacts.............................................................................................24
5 Messaging ....................................................................29
6 Calendar, Clock & Calculator...............................34
6.1 Calendar.............................................................................................34
6.2 Clock......................................................................................................36
6.3 Calculator..........................................................................................39
7 Getting connected...................................................41
7.1 Connecting to the Internet................................................41
7.2 Connecting with Bluetooth .............................................42
7.3 Connecting to a computer ...............................................43
7.4 Sharing your cellular data connection................... 44
7.5 Connecting to virtual private networks............... 44
8 Multimedia applications....................................... 46
8.1 Camera............................................................................................... 46
8.2 Photos................................................................................................. 49
9 Others ............................................................................50
9.1 Other applications ....................................................................50
10 Google applications ................................................ 51
10.1 Play Store...........................................................................................51
10.2 Chrome ................................................................................................51
10.3 Gmail .....................................................................................................52
10.4 Maps Go..............................................................................................55
10.5 YouTube .............................................................................................55
10.6 Play Music .........................................................................................55
10.7 Google Go......................................................................................... 55
11 Settings.........................................................................56
11.1 Network & internet..................................................................56
11.2 Connected devices...................................................................58
11.3 Apps & notifications................................................................59
11.4 Battery.................................................................................................60
11.5 Display..................................................................................................60
11.6 Sound ....................................................................................................61
11.7 Storage................................................................................................62
11.8 Security & location...................................................................62
11.9 Accounts........................................................................................... 64
11.10 Accessibility.................................................................................... 64
11.11 Google..................................................................................................66
11.12 System.................................................................................................66
12 Software update....................................................... 71
13 Accessories.................................................................. 71
14 Safety information ..................................................72
15 General information................................................85

1
1 Your device.......................................
1.1 Keys and connectors.................................
Recent
apps
Back
Home
Camera
Volume
keys
Power /
Lock key
Touchscreen
Light & Proximity
Sensor
Headset port
LED Indicator
Charging
port
16 1 YEAR LIMITED WARRANTY............................... 89
17 Troubleshooting........................................................92
www.sar-tick.com
This device meets applicable national SAR
limits of 1.6 W/kg. When carrying the device
or using it while worn on your body, either
use an approved accessory such as a holster
or otherwise maintain a distance of 15 mm
from the body to ensure compliance with RF
exposure requirements. Note that the product
may be transmitting even if you are not using it.
To prevent possible hearing damage, do not
listen at high volume levels for long periods.
Exercise caution when holding your device near
your ear while the loudspeaker is in use.
The device contains magnets which may
interfere with other devices and items (such
as credit card, pacemakers, defibrillators, etc.).
Please maintain at least 150 mm of separation
between your phone and the devices/items
mentioned above.

23
Volume
Camera
Power/Lock
Flash
Charging port
External speaker
Mic
Recent apps
• Tap to view applications you’ve recently accessed.
Home
• While on any application or screen, tap to return to
the home screen.
• Press and hold to open Google Assistant.
Back
• Tap to go back to the previous screen, or to close a
dialog box, options menu, the Notifications Panel, etc.
Power/Lock
• Press: Lock the screen or light up the screen.
• Press and hold: Show the popup menu to select from
Power off/Restart/Screenshot.
• Press and hold the Power key for at least 8 seconds
to force restart.
• Press and hold the Power key and Volume down key to
capture a screenshot.
Volume up/down
• Adjust the earpiece or headset volume during a
phone call
• Adjusts the media volume while listening to music or
a video, or streaming content
• Adjust the ringtone volume.
• Mute the ringtone of an incoming call.
• While using the Camera app, press Volume up or
down key to take a photo or press and hold to take
several photos.

45
1.2 Getting started............................................
1.2.1 Setup
Inserting or removing the NANO SIM card/microSDTM card
Mi cr o SD
SI M
Mi cro S D
SIM
A NANO SIM card is required to make phone calls and use
cellular networks. If you have a NANO SIM card, insert it before
setting up the phone. Do not attempt to insert other SIM types
like mini or micro SIM cards, as you may damage your phone.
Charging the battery
You are advised to fully charge the battery. Charging status
is indicated by a percentage displayed on screen while the
phone is powered off. The percentage increases as the phone
is charged.
To reduce power consumption and energy waste,
disconnect your charger when the battery is fully
charged, and switch off Wi-Fi, GPS, Bluetooth or
apps running in the background when not needed.
In Settings you can also lower the brightness of the
screen, and shorten the length of time before the
screen goes to sleep.
1.2.2 Power on your phone
To turn your phone on, hold down the Power key. It will take a
few seconds before the screen lights up. If you’ve set a screen
lock in Settings, enter your PIN, password, or swipe pattern to
unlock your phone and display the Home screen.
If you do not know or have forgotten your unlock PIN/pattern,
contact your service provider. Do not store your PIN or patern
with your phone. Store this information in a safe place when
not in use.
1.2.3 Power off your phone
To turn your phone off, hold down the Power key until the
phone options appear, then select Power off.
1.3 Home screen.................................................
You can bring all your favorite icons (applications, shortcuts,
folders and widgets) to your home screen for quick access. Tap
the Home key to switch to home screen.
Status bar
• Status/Notification indicators.
Favorite applications tray
• Tap to open the application.
• Press and hold to remove
applications.

67
The home screen extends on the right side of the screen to
allow more space for adding applications, shortcuts, folders
and widgets. Slide the home screen horizontally right to get a
complete view of the home screen. The white dot at the lower
part of the screen indicates which screen you are viewing.
1.3.1 Using the touchscreen
Tap
To access an application, tap it with your finger.
Press and hold
Press and hold the home screen to access WALLPAPERS/
SHORTCUTS screen.
Drag
Place your finger on any item to drag it to another location.
Slide/Swipe
Slide the screen to scroll up and down on applications, images,
web pages, and more.
Pinch/Spread
Place your fingers of one hand on the screen surface and draw
them apart or together to scale an element on the screen.
Rotate
Change the screen orientation from portrait to landscape by
turning the device sideways.
Auto-rotate is disabled by default. To turn on auto-rotate, go
to Settings > Display.
1.3.2 Status bar
From the status bar, you can view both phone status (on the
right side) and notification information (on the left side).
Swipe down the status bar to view notifications and swipe
down again to enter the Quick settings panel. Swipe up to
close it.
Notification panel
Swipe down the Status bar to open the Notification panel to
read the detailed information.

89
Tap CLEAR ALL to remove
all event–based notifications
(other ongoing notifications will
remain)
Tap on the
notification to view it.
Quick settings panel
Swipe down the Status bar twice to access the Quick Settings
panel where you may enable or disable functions or change
modes by tapping the icons.
Tap to access the full Settings
menu, where you can manage
other items.
1.3.3 Search bar
The device provides a Search function which can be used to
locate information within applications, the device or the web.

 Search by text
• Tap the Search bar from the home screen.
• Enter the text or phrase you want to find, then tap on the
keyboard to search.
 Search by voice
• Tap from Search bar to display a dialog screen.
• Say the text or phrase you want to find. A list of search
results will display for you to select.
1.3.4 Lock/Unlock your screen
To protect your device and privacy, you can lock the device
screen by choosing swipe or creating a password, PIN or
unlock pattern.

10 11
To create a screen unlock pattern
• Swipe up on the home screen and select Settings, then tap
Security & location > Screen lock > Pattern.
Tap Swipe, Pattern, PIN, or Password:
• Tap None to disable screen lock.
• Tap Swipe to enable screen lock. NOTE: you will not need a
pattern, PIN, or password to access the phone
• Tap Pattern to create a pattern you must draw to unlock
the screen.
• Tap PIN or Password to set a numeric PIN or an alphanumeric
password that you must enter to unlock your screen.
To lock device screen
Press the Power key once to lock the screen.
To unlock device screen
• Press the Power key once to light up the screen.
• Swipe up on the screen.
• If applicable, draw the unlock pattern or enter your PIN or
password to unlock the screen.
Lock screen shortcuts (1)
• View notifications on your lock screen by double tapping the
notification. Your device will then open that application with
the notification.
• Access the applications Google Assistant, Messages, Camera,
Flashlight or Settings by double tapping on the icons.
NOTE: Before opening the notification or application, your
phone will prompt the unlock pattern/PIN/password, if
enabled.
(1) Modify how notifications appear on your lock screen: Settings >
Security & location > Lock screen preferences.
Double tap to enter the detailed
screen
Double tap to enter Camera
1.3.5 Personalize your Home screen
Add
To add an app to your home screen, swipe up on the home
screen to access all the applications on the phone. Press and
hold the desired app, and drag it to the home screen. To add
an item to the extended home screen, drag and hold the icon
on the left or right edge of the screen.
To add a widget to your home screen, press and hold an empty
place on the home screen, then tap Shortcuts.
Reposition
Press and hold the item, drag to the desired position, and then
release. You can move items both on the home screen and the
Favorite applications tray.
Remove
Press and hold the item you want to delete until X Remove
appears at the top of the screen. Drag the item to X Remove
and release your finger when the item turns red.

12 13
Create folders
To improve the organization of shortcuts and applications on
the home screen, you can add them to a folder by stacking
one item on top of another.
Wallpaper customization
Press and hold the empty area in the home screen, then tap
Wallpapers to customize wallpaper.
1.3.6 Widgets and recently-used applications
View widgets
Press and hold the empty area in the home screen, then tap
Shortcuts to display all widgets.
Press and hold the selected widget and drag it to your
preferred screen.
View recently-used applications
To view recently-used applications, tap the Recent apps key.
Tap a thumbnail in the window to open the application.
To close the recently-used application, slide the thumbnail
right or left or tap .
1.3.7 Volume adjustment
Using volume key
Press Volume key, up or down, to open Volume quick settings
and to adjust the volume.
Tap to quickly change sound setting to Vibrate or
Silent . Tap Settings to open the full Volume menu..
Using Settings menu
Swipe up on the Home screen to access the app tray, then
tap Settings > Sound to set volume of media, notification,
and more.

14 15
2 Text input..........................................
2.1 Using onscreen keyboard.......................
Onscreen Keyboard settings
From the home screen, swipe up to view app tray, and then tap
Settings > System > Languages & input > Virtual keyboard,
tap the keyboard you want to set up and a series of settings
will become available.
2.2 Google keyboard.........................................
Tap to enter
voice input.
Press and
hold to select
symbols.
Tap to switch
between abc and
ABC.
Tap to switch
between symbol and
numeric keyboard. Press and hold to
show input options.
2.3 Text editing ...................................................
• Press and hold or double-tap within the text you would like
to edit.
• Drag the tabs to change the selection.
• The following options will show: Cut, Copy, Paste, Share.
• To exit from the selection and editing without making
changes, tap an empty place in entry bar or words that
haven’t been selected.
You can also insert new text
• Tap where you want to type, or press and hold a blank space
in the entry bar. The cursor will blink and the tab will show.
Drag the tab to move the cursor.
• If you have used Cut or Copy on any selected text, tap the
tab to show Paste.

16 17
3 AT&T Services .............................
3.1 AT&T services ...............................................
AT&T Visual Voicemail: Review and manage
your voicemail from your phone.
AT&T Smart Wi-Fi: Store and quickly connect
to your favorite networks, and find Wi-Fi
options when you're on the go.
4 Phone and Contacts.....................
4.1 Phone......................................................
4.1.1 Making a call
Tap Phone on the home screen to access the Phone
application. Slide left and right to access Favorites, Recent
Calls, and Contacts. Tap to view keypad for number search
or entry.
Favorites Recent Calls Contacts

18 19
Tap to display
information
about the
contact.
Press and hold to
access voicemail.
• Open the keypad and dial the number to call, select a saved
number from Contacts, or select a contact or number from
Recent.
• Tap to delete any incorrect digits.
• Tap Create new contact to save the dialed number to
Contacts.
• Tap to place the call.
• Tap to end a call.
International call
To dial an international call, press and hold to enter + then
enter the international country prefix, followed by the full
phone number, and tap .
Emergency call
If your phone has network coverage, dial the emergency
number and tap to make an emergency call. This works
even without a SIM card and without unlocking the phone.
4.1.2 Answering or rejecting a call
When you receive a call
• Tap or to answer
• Tap or to reject
• Tap to reject the call and send a preset text message.
• Tap to set a reminder to return the call.
To mute the ringtone volume of an incoming call, press the
Volume up/down key.
4.1.3 Calling your voicemail
Your voicemail is provided by your network to avoid missing
calls. It works like an answering machine that you can consult
at any time.
To access your voicemail, press and hold 1.
If you receive a voicemail, a voicemail icon appears on
the Status bar. Open the Notification panel and tap New
voicemail.

20 21
4.1.4 Using options during a call
To adjust the volume during a call, press the Volume up/
down key.
Tap to end the current call.
Tap to activate the speaker during the current call.
Tap again to deactivate the speaker.
Tap to mute the current call. Tap again to unmute
the call.
Tap to display the keypad.
Tap to place current call on hold. Tap again to
resume the current call.
Tap to add a call.
To avoid accidental operation of the screen during a
call, the screen will be locked automatically when you
put the phone close to your ear; and it will be unlocked
when the phone is taken away from your ear.
4.1.5 Managing multiple calls
With this phone you can handle multiple calls at the same time.
Swap calls
When you accept two calls, tap the icon to switch between
the two lines. The current call will be put on hold and you are
able to join the other call.
Conference calls (1)
You can set up a conference call as follows.
• Place a call to the first participant of the conference call.
• Tap to add a call, then dial the number or choose from
Contacts or Recent.
• Tap to place the call.
• Tap to join the calls and start the conference.
• Tap to end the conference call and disconnect all callers.
4.1.6 Adjusting your phone settings
Tap from the Phone screen, then tap Settings. The following
options are available:
PHONE SETTINGS
Quick responses: Tap to edit quick responses which will be
used when you reject a call with a text message.
Dial pad tones: Enable tones when using the dial pad.
Call settings
• Voicemail
Tap to access voicemail service and number settings.
(1) Depending on your network carrier.

22 23
• Fixed Dialing Numbers
Fixed dialing numbers restrict outgoing calls to a set of
phone numbers. These numbers are added to the FDN list.
The most common practical application of FDN is for parents
to restrict the phone numbers to which their children can
dial. For security reasons, you’ll be prompted to enable FDN
by entering SIM PIN2 which is usually acquired from your
service provider or SIM maker.
• Wi-Fi calling
Enable Wi-Fi calling to allow your device to make calls over
a Wi-Fi network.
• Call forwarding
Tap to configure how unanswered calls are forwarded.
• Call barring
Tap to select calls to be barred, cancel call barring, or change
barring password.
• Additional settings
Tap to configure how your number displays for outgoing
calls and your call waiting settings.
Accessibility
• RTT Call Button
Real Time Text (RTT) assists callers who are deaf, hard of
hearing, have a speech disability, or need more than voice
alone. Incoming/outgoing speech can be converted to real-
time text messaging when RTT call has been established.
• Hearing aids
Tap to enable hearing aid compatibility.
• Noise reduction
Tap to enable reducted background noise during calls.
Quick dial: Assign phone numbers or contacts to keypad
numbers for quick calling.
CONTACTS SETTINGS
Import/Export: Import or export contacts between phone,
SIM card, microSD card and phone storage.
Merge contacts: Select duplicate contacts to merge.
Manage account: Manage the synchronization settings for
different accounts.
Display options
• Sort by
Set the contacts display by First name or Last name.
• Name format
Set the name format by First name first or Last name first.

24 25
4.2 Contacts...................................................
Contacts enables quick and easy access to the people you
want to reach.
You can view and create contacts on your device and
synchronize these with your Gmail contacts or other
applications.
4.2.1 Consult your contacts
Tap to search in Contacts.
Tap to add a new contact.
Tap to open Quick Contact panel.
Delete a contact
To delete a contact, tap and hold the icon on the left of
contact you want to delete. When the icon changes to , tap
and confirm to delete. Select multiple contacts to delete
multiple contacts, or tap to select all contacts, then tap
and confirm to delete selected contacts.
Contacts deleted will also be removed from other
applications on the phone or web the next time you
synchronize your phone.
Tap the Menu icon to display the contacts list option menu.
Group: Tap to add and manage contact group.
Contacts to display: Choose contacts to display.
Settings
• My info
Tap to create my local profile.
• Accounts
Tap to edit the users and accounts information.
• Merge contacts
Tap to merge duplicate contacts.
• Display options
Tap to select how contact names are sorted and displayed.
• Import/Export
Import or export contacts between SIM card, microSDTM card
and phone storage.
• Blocked numbers
Tap to manage the blocked numbers. You won’t receive calls
or texts from blocked numbers.
• Default account for new contacts
Tap to choose Phone or SIM card as default storage for new
contacts.

26 27
4.2.2 Adding a contact
Tap in the contact list to create a new contact.
Enter the contact’s name and other contact information. By
scrolling up and down the screen, you can move from one field
to another easily.
Tap to save.
Tap to unfold the other
predefined labels of this
category.
Tap to select a picture for
the contact.
When finished, tap to save.
To exit without saving, tap Back and select DISCARD.
Add to/remove from Favorites
To add a contact to Favorites, tap a contact to view details
then tap (the star will turn ).
To remove a contact from favorites, tap on contact details
screen.
4.2.3 Editing your contacts
To edit contact information, tap on the contact to open
contact details. Tap on top of the screen. When finished
editing, tap to save the edits.
4.2.4 Communicating with your contacts
From the contacts list, you can communicate with your
contacts by making a call or exchanging messages.
To place a call to a contact, tap the contact to enter the detail
screen, then tap the number.
To send a message to a contact, tap the contact to enter the
detail screen, then tap the icon on the right side of the
number.
4.2.5 Contact importing, exporting and sharing
This device enables you to import or export contacts between
phone storage, SIM card, and microSDTM card storage.
From the Contacts screen, tap the Menu icon to open the
Settings menu. Tap Import/Export, then select the location
to copy contacts from. Tap NEXT, then select the location to
copy contacts to and tap NEXT.
To import/export a single contact from/to your SIM card,
select the contact you want to import/export, and tap
to confirm.
Share a single contact or contacts with others by sending the
contact’s vCard via Bluetooth, Gmail, and more.
Tap a contact you want to share, tap from Contact details
screen and select Share, then tap and select the application
to perform this action.

28 29
4.2.6 Accounts
Contacts, data or other information can be synchronized from
multiple accounts, depending on the applications installed on
your device.
To add an account, swipe up on the home screen then
Settings > Accounts > Add account.
Select the kind of account you are adding, such as Google.
Enter the username and password, and follow the remaining
prompts to continue setup.
You can remove an account to delete it and all associated
information from the phone. Tap the account you want to
delete, then tap Remove Account to remove it.
4.2.7 Turn on/off auto-sync
In the Accounts screen, turn on/off the Automatically sync
data to activate/deactivate this function. When activated,
all changes to information on the phone or online will be
automatically synchronized with each other.
5 Messaging ...................................
Create, edit, send and receive text and mutimedia messages
with Messaging.
Swipe up from the home screen and select Messaging
from the app tray.
5.2.1 Create a message
On the Messaging screen, tap new message to create a
new text or multimedia message.
Tap to
create a new
message.
• Tap to view
the message
thread.
• Press and
hold to delete.
For saved contacts, tap the photo to open the quick
contact panel and access other ways to communicate
with the contact. For unsaved contacts, tap the photo
to add the number to your Contacts.

30 31
5.2.2 Sending a text message
Enter the mobile phone number of the recipient in the To bar
or tap to add recipients from Contacts. Tap the Type
message bar to enter text. Tap to insert emoticons. When
finished, tap to send the text message.
An SMS message of more than 160 characters will be sent as
several SMS. A character counter is displayed on the right of
the text box.
Specific letters (accented) will also increase the size of
the SMS, this may cause multiple SMS to be sent to
your recipient.
5.2.3 Sending a multimedia message
MMS enables you to send video clips, images, photos,
animations, slides and sounds to other compatible devices
and e-mail addresses.
An SMS will be converted to MMS automatically when
media files (image, video, audio, slides) are attached or email
addresses are added.
To send a multimedia message, enter the recipient’s phone
number or email address in the To bar and tap the Type
message bar to enter text. Tap to attach a picture, video,
audio and more.
When finished, tap to send the multimedia message.
5.2.4 Manage messages
When receiving a message, a message icon will appear on
the status bar as a notification. Swipe down from the status
bar to open the Notification panel, tap the new message
to open and read it. You can also access the Messaging
application and tap the message to open it.
Messages are displayed as conversations in the order received.
Tap a message thread to open the conversation.
• Tap to call the number
• Tap to save the number to Contacts or view the contact
details if the number has been saved
• To reply to a message, enter text in the Type message bar.
Tap to attach a media file. Tap for more options.
• Press and hold a message to access the following actions:
 • Copytext
 • Forward
 • Viewdetails
 • Delete
 • Moreoptions

32 33
5.2.5 Adjust message settings
You can adjust a range of message settings. From the
Messaging application screen, tap and tap Settings.
GENERAL
• SMS enabled
Change your default SMS app.
• Quick text
Add or edit message templates.
Storage
• Delete old messages
Select to delete old messages when the maximum number
of stored messages is reached.
• Text message limit
Set the maximum number of text messages to be saved per
conversation.
• Multimedia message limit
Set the maximum number of multimedia messages to be
saved per conversation.
• Messages limit
Messages older than 90 days will be deleted automatically.
Notifications
• Notifications
Select to display message notifications in the status bar.
• Beep when on an active call
Mark the checkbox to have the phone beep when a new
message is received on an active call.
WAP push messages
• Enable WAP push
Mark the checkbox to enable push message from network.
ADVANCED
Text message (SMS) settings
• Manage SIM messages
Manage text messages stored on your SIM card.
• SMS service center
Access the service center number here.
• Character code
Set SMS character code.
Multimedia message (MMS) settings
• Group messaging
Messages sent to a multiple recipients in a conversation
thread will be converted to MMS messages.
• Creation mode
Select MMS creation mode.
• Maximum message size
Input the maximum message size.

34 35
6 Calendar, Clock & Calculator....
6.1 Calendar................................................
Use Calendar to keep track of important meetings,
appointments, and more.
Multimode view
To change your Calendar view, tap next to the month title
to open the month view, or tap and select Schedule, Day,
3-Day, Week or Month to open different views. Tap (1) to
return to Today’s view.
Day viewSchedule view 3-day view
(1) The number indicates the date.
Week view Month view
To create new events
• Tap then select Event to access new event edit screen.
• Fill in all required information for this new event. If it is a
whole-day event, you can select ALL DAY.
• If applicable, enter the email addresses of the guests and
separate with commas. All guests will receive an invitation
from Calendar and Email.
• When finished, tap SAVE from the top of the screen.
To delete or edit an event
Tap an event to open details, then tap and then tap Edit to
change the event or Delete to remove the event.
Event reminder
If a reminder is set for an event, the upcoming event icon
will appear on Status bar as a notification when the reminder
time arrives.
Swipe down from the Status bar to open the notification
panel, tap event name to view Calendar notification list.
Tap SNOOZE to turn off all event reminders for 10 minutes.
Tap the Back key to keep the reminders pending on the status
bar and the notification panel.