Alcatel HERO 8020D User manual

1
English - CJB3392IJAAA
Quick Start Guide
Thank you for buying ALCATEL ONE TOUCH 8020D. We hope
you will enjoy your high-quality mobile communication experience.
For more information about how to use the cellphone, please go
to www.alcatelonetouch. com to download the complete user
manual. From the website you can also consult the FAQ, upgrade
software, etc.

2
Table of contents
1 Your mobile ������������������������������������������������������������������������ 3
2 Text input�������������������������������������������������������������������������� 15
3 Phone call��������������������������������������������������������������������������16
4 People�������������������������������������������������������������������������������� 19
5 Messaging��������������������������������������������������������������������������20
6 Email���������������������������������������������������������������������������������� 21
7 Getting connected����������������������������������������������������������� 22
8 Find my location using GPS satellites���������������������������24
9 Data backup ��������������������������������������������������������������������� 25
10 Factory data reset �����������������������������������������������������������25
11 Applications & Internal storage������������������������������������� 26
12 Making the most of your phone ������������������������������������ 27
Safety and use ���������������������������������������������������������������������������� 29
General information������������������������������������������������������������������36
Warranty ������������������������������������������������������������������������������������ 38
Troubleshooting �������������������������������������������������������������������������40
www.sar-tick.com
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high
volume levels for long periods. Exercise caution when
holding your device near your ear while the loudspeaker
is in use.

3
1 Your mobile������������������
1�1 Keys and connectors
Headset connector
micro-USB connector
Back key
Front camera
Home key
Menu key
Touch screen
The phone contains magnets which may interfere with
other devices and items (such as credit cards, pacemakers,
defibrillators, etc.). Please maintain at least 15 cm of
separation between your phone and the devices/items
mentioned above.

4
Power key
SIM1 card slot
Volume key
Camera
Stylus Contact point
Camera Flash/
Flashlight
SIM2 card slot
Menu key
• Touch to access Settings options.
• Touch and hold: Touch and hold to open a list of
thumbnail images of applications you've worked with
recently.
Home key
• While on any application or screen, touch to return to
the Home screen.
Back key
• Touch to go back to the previous screen, or to close a
dialog box, options menu, the notification panel, etc.
• Touch and hold:Touch and hold to start dual screen.
These keys are visible when the screen lights up.

5
Power key
• Press: Lock the screen/Light up the screen
• Press and hold: Power on or generate a pop up menu
providing more options, such as Restart, Airplane
mode, etc.
• Press and hold Power key and Volume down key to
capture a screenshot.
• Press to mute the ringtone when there’s an incoming
call.
Volume keys
• In call mode, adjust the earpiece or headset volume.
• In Music/Video/Streaming mode, adjust the media
volume.
• Mute the ringtone of an incoming call.
• Press to light up the screen when it dims during a call.
Contact point
• Connect phone and Magic Flip
Magic Flip (FC8020) and Magic Flip LED (LD8020)(1)
After connecting Magic Flip to your mobile, the screen will lock when
you close the cover and unlock when you lift the cover.
When Magic Flip LED is connected, will show in the status bar and
your mobile will remind you to go to Settings to set your LED display
options.The LED display on the cover will then alert you to ongoing
or missed events (Time, Music, Alarm, etc.).
Press the power key to illuminate the LED display when it goes out.
(1) Both Magic Flip (FC8020) and Magic Flip LED(LD8020) are optional.

6
1�2 Getting started
1�2�1 Set-up
Inserting or removing the SIM card
You must insert your SIM card to make phone calls.You do not need
to power off your phone before inserting or removing the SIM card
as this phone can support hot swap.
Before you install or remove the SIM card,use a pin to press the small
cavity untill the SIM cassette pops out.
For dual SIM model, both SIM1 & SIM2 support upto 3G
network, while 3G network is usable at any point of time
for either of the SIM only. Please put Idea 3G SIM for
superior 3G experience. Your phone only supports micro-
SIM card. Do not attempt to insert other SIM types like mini
and nano cards, otherwise you may damage your phone.
Installing SIM 1
Removing SIM 1
Installing SIM 2
Removing SIM 2

7
Inserting or removing the stylus
Charging the battery
Connect the battery charger to your phone and mains socket
respectively.
Charging the battery by Magic Flip NRG (WR8020) and
pad (1)
Connect Magic Flip NRG to your phone and position the phone on the
pad so that the cover touches it directly, enabling the phone to charge.
If the cover touches the pad correctly, the pad's charging light will be
on. Notifications of missed calls, events, SMS, etc. will display while your
mobile is charging if you set the screen saver to Charging screensaver
by going to Settings\Display\Screen saver\Charging screensaver.
If the battery is very low, there will be no indication that
power is being received until the charge is sufficient to show
the charging status bar. To reduce power consumption and
energy waste, once the battery is fully charged, disconnect
your charger from the plug; switch off Wi-Fi, GPS, Bluetooth
or background-running applications when not in use; reduce
the backlight time, etc.
(1) Magic Flip NRG and pad are both optional items.

8
1�2�2 Power on your phone
Hold down the Power key until the phone powers on. It will take a
few seconds before the screen lights up.
Set up your phone for the first time
The first time you power on the phone, you should set the following
options: language, date & time, Google account, etc.
1�2�3 Power off your phone
Hold down the Power key from the Home screen until the Phone
options appear, select Power off.
1�3 Home screen
You can bring all the items (applications, shortcuts, folders and
widgets) you love or use most frequently to your Home screen
for quick access. Slide the Home screen horizontally left and right
to get a complete view of the home screen.Touch the Home key
to switch to Home screen. Drag the screen upwards to access the
application list.
Status bar
• Status/Notification indicators
Favourite applications tray
• Touch to enter the application.
• Touch and hold to move or change
applications.
Touch to enter application list

9
1�3�1 Using the touchscreen
Touch
To access an application, touch it with your finger.
Touch and Hold
Touch and hold the home screen to access Widgets and
Downloaded screen.
Drag
Place your finger on any item to drag it to another location.
Slide/Swipe
Slide the screen to scroll up and down the applications, images, web
pages… at your convenience.
Flick
Similar to swiping, but flicking makes it move quicker.
Pinch/Spread
Place your fingers of one hand on the screen surface and draw them
apart or together to scale an element on the screen.
Rotate
Automatically change the screen orientation from portrait to
landscape by turning the phone sideways to have a better view.
1�3�2 Status bar
From status bar, you can view both phone status (to the right side)
and notification information (to the left side).

10
Status icons
For dual SIM model, status icons referring to either SIM1 or SIM2 will
be identified by a colour which you have defined.
GPRS connected Roaming
GPRS in use No SIM card inserted
EDGE connected Vibrate mode
EDGE in use Ringer is silenced
3G connected Phone microphone is
muted
3G in use Battery is very low
HSPA (3G+) connected Battery is low
HSPA (3G+) in use Battery is partially
drained
Connected to a Wi-Fi
network Battery is full
Bluetooth is on
or connected to a
Bluetooth device
Battery is charging
Airplane mode Headset connected
Alarm is set No signal (gray)
GPS is on Signal strength (blue)
Receiving location data
from GPS

11
Notification icons
New text or
multimedia message Missed call
Problem with SMS or
MMS delivery Call on hold
New Hangouts message Call forwarding is on
New voicemail Uploading data
Upcoming event Downloading data
Data is synchronizing Download finished
Song is playing Select input method
Screenshot error An open Wi-Fi network
is available
USB tethering is on Phone is connected via
USB cable
Portable Wi-Fi hotspot
is on Radio is on
Screenshot captured System update available
Carrier data use
threshold approaching
or exceeded
Connected to VPN
Call in progress

12
Status bar drop down menu:Touch and drag down the Status bar
to open the Quick setting panel or Notification panel.Touch and drag
up to close it.When there are notifications, you may touch and drag
the Status bar with two fingers to access Quick setting panel directly.
Quick setting panel
Touch and drag down the Status bar to open Quick setting panel,
where you can enable or disable functions or change modes by
touching the icons.
Touch to switch to the
notification panel
Touch to access Settings,
where you can set more items
Notification panel
When there are notifications, touch and drag down the Status bar
to open the Notification panel and read the detailed information.
Touch to switch to the
Quick setting panel
Touch to clear all event–based
notifications (other ongoing
notifications will remain)

13
1�3�3 Lock/Unlock your screen
To protect your phone and privacy, you can lock the phone screen by
creating a variety of patterns, face unlock, voice unlock, etc.
1�3�4 Personalize your Home screen
Add
You can touch and hold a folder, an application or a widget to activate
Move mode, and drag the item to any Home screen as you prefer.
Reposition
Touch and hold the item to be repositioned to activate Move mode,
drag the item to the desired position and then release. You can
move items both on the Home screen and the Favourite tray. Hold
the icon on the left or right edge of the screen to drag the item to
another Home screen.
Create folders
To improve the organization of items (shortcuts or applications) on
the Home screen, you can add them to a folder by stacking one item
on top of another.
Wallpaper customization
Touch Menu key then touch Wallpaper to customize wallpaper.
1�3�5 Volume adjustment
You can set ringer, media and phone ringtone volume to your
preference by pressing Volume up/down key or touching Settings\
Sound.

14
1�4 Dual window
Touch and hold Back key to start or hide dual window mode.
You can then check information for two applications on one screen.
Touch to remove or add app on dual
window application list.
Touch and hold the app and
drag it to the home screen.
Touch to open or close the
dual window launcher.
Move the split bar to adjust
the size of the window.

15
2 Text input ���������������������
2�1 Using Onscreen Keyboard
Onscreen Keyboard settings
From the home screen, select Settings\Language & input, touch
the Settings icon on the right of Android keyboard, and then
series of settings are available for your selection.
Adjust the Onscreen Keyboard orientation
Turn the phone sideways or upright to adjust the Onscreen Keyboard
orientation. You can also adjust it by changing the settings (Touch
Settings\Display\Orientation).
2�1�1 Android keyboard
Touch to switch
between symbol
and numeric
keyboard.
Touch & hold, then
select to enter
symbols/emoticons.
Touch & hold
to show input
options;
when Wi-Fi or
data connection is
on, touch to enter
voice input.
Touch to switch
between "abc/
Abc" mode;
Touch & hold to
switch between
"abc/ABC" mode.

16
2�2 Text editing
You can edit the text you have entered.
• Touch and hold or double-tap within the text you would like
to edit.
• Drag the tabs to change the highlighted selection.
• The following options will appear: Select all , Cut , Copy
and Paste .
• Touch the icon to confirm.
3 Phone call ���������������
3�1 Placing a call
Touch on the home screen to access Phone application.
Dial screen
Touch and hold to
access voicemail
Slide to access Call
log and People.
Touch to delete digits
Touch to get more
options
Touch to hide/
show the dial pad
Enter the desired number from the keyboard directly or select a
contact from People or Call log by sliding or touching tabs, then
touch Call to place the call.
The number you entered can be saved to People by touching and
touching Add to Contacts.
To hang up a call, touch End.

17
You can turn on or turn off one hand mode by touching and
touching One-hand dialling keypad on/off.
3�2 Answering or rejecting a call
When you receive a call, drag the icon rightward to answer the
call, leftward to reject the call, upward to reject the call by sending
a preset message.
To mute incoming calls, press the Volume up/down key or turn
the phone face down if Turn over to mute is activated.To activate,
touch Settings\Gestures\Turn over to mute.

18
3�3 Answering modes
Touch to select
answering mode
If you have kept this phone and SIDEKICK(1) connected by Bluetooth,
SIDEKICK will be the default answering mode. However, any of the
following answering modes can be selected:
Speaker You can only start a conversation by using speaker.
Handset You can only start a conversation by using handset
earpiece earpiece.
Bluetooth You can only start a conversation by using
SIDEKICK.
3�4 Consulting your call memory
You can access your call memory by touching from the Dial
screen to view call history in categories of Incoming calls, Outgoing
calls, and Missed calls.
3�5 Speed dial settings
You can access this setting screen by touching and Speed dial
on Dial screen, then select contacts to define 2-9 screen keys as
a speed dialer.
(1) SIDEKICK (Bluetooth phone) is an accessory which is optional in box.

19
4 People ���������������������
You can view and create contacts on your phone and synchronize
these with your Gmail contacts or other applications on the web
or on your phone.
4�1 Adding a contact
From the Home screen, select People app, then touch the icon
in the contact list to create a new contact.
4�2 Importing,exporting and sharing
contacts
From Contacts screen, touch to open the options menu, touch
Import/Export, then choose to import/export contacts from/to
SIM card, Phone, Phone storage,Accounts, etc.
To import/export a single contact from/to SIM card, choose an
account and target SIM card(s), select the contact you want to
import/export, and touch the icon to confirm.
To import/export all contacts from/to SIM card, choose an account
and target SIM card(s), mark Select all and touch the icon
to confirm.
You can share a single contact or contacts with others by sending the
contact's vCard to them via Bluetooth, Gmail, etc.
Touch a contact you want to share, touch and Share from the
contact details screen, then select the application to perform this
action.
4�3 Synchronizing contacts in multiple
accounts
Contacts, data or other information can be synchronized from
multiple accounts, depending on the applications installed on your
phone.

20
5 Messaging����������������
You can create, edit and receive SMS and MMS with this phone.
To access this feature, touch from the Home screen.
Touch to create a new message
Touch to search in all messages
• Touch to view the whole message
thread
• Touch and hold to Delete message
or Create shortcut
All messages you receive or send out can be saved in
phone memory or SIM card.To consult the SMS messages
stored in SIM card, touch from Messaging screen, then
touch Settings\Text message(SMS)\Manage SIM
messages.
Sending a text message
Enter the mobile phone number of the recipient or touch to add
recipients, touch Type text message bar to enter the text of the
message.When finished, touch to send the text message.You have
to choose a SIM card if two cards are inserted.
An SMS of more than 160 characters will be charged as
several SMS. Specific (accented) letters will also increase
the size of the SMS, this may cause multiple SMS to be sent
to your recipient.
Sending a multimedia message
MMS enables you to send video clips, images, photos, animations,
slides and audio to other compatible phones and e-mail addresses.
An SMS will be converted to MMS automatically when media files (image,
video, audio, slides, etc.) are attached or Subject or email addresses are
added.