Alcatel ONETOUCH Elevate User manual

User Guide
[UG template version 15a]
[Boost_Alcatel_ONETOUCH Elevate_5017B_UG_EN_20150521_Draft3]

TOC i
Table of Contents
Introduction....................................................................................................................................................1
About the User Guide............................................................................................................................1
How to Use This Guide [Prepaid Only].................................................................................................1
Header and Toolbar Areas............................................................................................................1
Search This Guide ........................................................................................................................1
Topic Area.....................................................................................................................................2
Contents and Index Area..............................................................................................................2
Resizing Areas..............................................................................................................................2
Access Instructions on Phone...............................................................................................................2
Launch the Guide..........................................................................................................................2
Launch the Guide from the Notifications Window.........................................................................2
Hide Status Bar Indicators............................................................................................................2
Using the Phone Guide.................................................................................................................2
Check Basic Operations ...............................................................................................................2
Screen Use for First-Time Users ..................................................................................................2
Get Started....................................................................................................................................................3
Parts and Functions..............................................................................................................................3
SIM Card...............................................................................................................................................5
Handling a SIM Card.....................................................................................................................5
Insert SIM Card.............................................................................................................................5
Remove SIM Card ........................................................................................................................7
SD Card ................................................................................................................................................9
Insert SD Card ..............................................................................................................................9
Unmount the SD Card.................................................................................................................11
Remove SD Card........................................................................................................................11
Format SD Card..........................................................................................................................12
Battery Use .........................................................................................................................................13
Insert the battery.........................................................................................................................13
Remove the battery.....................................................................................................................13
Charge the Battery......................................................................................................................14
Turn Your Phone On and Off..............................................................................................................15
Use the Touchscreen..........................................................................................................................16

TOC ii
Activation and Service ........................................................................................................................17
Complete the Setup Screens..............................................................................................................18
Basic Operations.........................................................................................................................................22
Basics..................................................................................................................................................22
Home Screen and Applications (Apps) List................................................................................22
Select Options and Navigate Screens........................................................................................22
Recent Applications ....................................................................................................................22
Phone Settings Menu..................................................................................................................22
Portrait and Landscape Screen Orientation................................................................................22
Capture Screenshots ..................................................................................................................23
Applications.........................................................................................................................................23
Launch Applications....................................................................................................................24
Silent Mode/Airplane Mode.................................................................................................................25
Silent Mode.................................................................................................................................25
Vibrate Mode...............................................................................................................................26
Airplane Mode.............................................................................................................................26
Enter Text [Prepaid Only]....................................................................................................................26
Touchscreen Keyboards [Prepaid Only].....................................................................................27
Swype [Sprint or Prepaid Only]...................................................................................................28
Android Keyboard [Prepaid Only] ...............................................................................................29
Google Voice Typing [Prepaid Only]...........................................................................................30
Tips for Editing Text [Prepaid Only]............................................................................................31
Google Account...................................................................................................................................32
Create a Google Account............................................................................................................32
Sign In to Your Google Account..................................................................................................33
Google Play Store...............................................................................................................................33
Find and Install an App...............................................................................................................34
Request a Refund for a Paid App...............................................................................................35
Update an App............................................................................................................................35
Uninstall an App..........................................................................................................................36
Get Help with Google Play..........................................................................................................36
Lock and Unlock Your Screen ............................................................................................................36
Update Your Phone.............................................................................................................................37
Update Your Phone Software.....................................................................................................37
Your Phone Interface..................................................................................................................................40

TOC iii
Home Screen Basics...........................................................................................................................40
Home Screen Layout..................................................................................................................40
Extended Home Screens............................................................................................................41
Status Bar ...........................................................................................................................................42
Notifications Window...........................................................................................................................43
Customize the Home Screen..............................................................................................................44
Change the Wallpaper................................................................................................................44
Add Shortcuts to the Home Screen ............................................................................................45
Add Widgets to the Home Screen ..............................................................................................45
Add Folders to the Home Screen................................................................................................45
Phone App...................................................................................................................................................47
Place and Answer Calls......................................................................................................................47
Call Using the Phone Dialer........................................................................................................47
Answer Phone Calls....................................................................................................................49
In-Call Screen Layout and Operations........................................................................................51
Place Calls from Contacts/Call Logs...................................................................................................52
Place a Call from Contacts .........................................................................................................53
Call from Call Logs......................................................................................................................53
Optional Services................................................................................................................................53
Voicemail Setup [Prepaid Only]..................................................................................................54
Listen to Multiple Voicemail Messages [Prepaid Only]...............................................................55
Caller ID Blocking [Prepaid Only] ...............................................................................................56
Call Waiting [Prepaid Only].........................................................................................................56
Conference Calling [Prepaid Only] .............................................................................................56
Call Forwarding [Prepaid Only]...................................................................................................58
Call Settings........................................................................................................................................58
Contacts..............................................................................................................................................60
Add a Contact .............................................................................................................................60
Check Contacts...........................................................................................................................62
Contacts Screen Layout..............................................................................................................63
Edit a Contact..............................................................................................................................64
Delete a Contact .........................................................................................................................64
Import Contacts from an SD Card or Storage.....................................................................................65
Back Up Contacts to an SD Card .......................................................................................................65
Messaging and Internet...............................................................................................................................67

TOC iv
Text and Multimedia Messaging .........................................................................................................67
Send a Text Message.................................................................................................................67
Send a Multimedia Message (MMS)...........................................................................................68
Save and Resume a Draft Message...........................................................................................71
New Messages Notification.........................................................................................................71
Manage Message Conversations ...............................................................................................72
Text and MMS Options ...............................................................................................................73
Create and Send Gmail ......................................................................................................................75
Create and Send a Gmail Message............................................................................................76
Check Received Gmail Messages......................................................................................................76
Open New Gmail Messages.......................................................................................................76
Open Gmail Messages ...............................................................................................................77
Manage Gmail Messages ...................................................................................................................77
Use Gmail Labels........................................................................................................................77
Delete Gmail Threads.................................................................................................................77
Search Gmail Messages.............................................................................................................78
Report Spam or Phishing Gmail .................................................................................................78
Add another Google (Gmail) Account.........................................................................................78
Switching between Gmail Accounts............................................................................................78
Email ...................................................................................................................................................79
Set Up an Email Account............................................................................................................79
Add an Email Account.................................................................................................................79
Compose and Send Email..........................................................................................................80
Open New Email Messages........................................................................................................80
Open Email Messages................................................................................................................81
Delete an Email Account.............................................................................................................81
Chrome Browser.................................................................................................................................82
Camera and Video ......................................................................................................................................83
Take Pictures and Record Videos ......................................................................................................83
Take a Picture.............................................................................................................................83
Viewfinder Screen.......................................................................................................................84
Record Videos ............................................................................................................................84
View Pictures and Videos Using Gallery.............................................................................................84
Edit Pictures........................................................................................................................................85
Share Pictures and Videos .................................................................................................................86

TOC v
Send Pictures or Videos by Email ..............................................................................................86
Send a Picture or Video by Multimedia Message.......................................................................87
Send Pictures or Videos Using Bluetooth...................................................................................87
Camera Settings .................................................................................................................................88
Switch Cameras..........................................................................................................................88
Set Camera Functions ................................................................................................................88
Scan Barcodes............................................................................................................................89
Useful Apps and Features...........................................................................................................................90
Navigation ...........................................................................................................................................90
Google Maps...............................................................................................................................90
Hangouts.............................................................................................................................................91
Google Search....................................................................................................................................92
Use Google Search.....................................................................................................................92
Use Google Voice Search...........................................................................................................92
Calculator............................................................................................................................................92
Calendar..............................................................................................................................................92
Add an Event to the Calendar.....................................................................................................93
View Calendar Events.................................................................................................................94
Sync Calendars...........................................................................................................................94
Time ....................................................................................................................................................94
Set Alarms...................................................................................................................................95
Additional Clock Features...........................................................................................................95
YouTube..............................................................................................................................................96
View YouTube Videos.................................................................................................................96
Post a Video to YouTube............................................................................................................96
Google Play Music App.......................................................................................................................97
Play Music with Google Play Music............................................................................................97
Google Play Music Screen Layout..............................................................................................97
Create Playlists in Google Play Music........................................................................................98
Notes...................................................................................................................................................98
Connectivity...............................................................................................................................................100
Wi-Fi..................................................................................................................................................101
Turn Wi-Fi On and Connect to a Wireless Network..................................................................101
Wi-Fi Settings............................................................................................................................102
Disconnect Wi-Fi.......................................................................................................................102

TOC vi
Wi-Fi Direct ...............................................................................................................................103
Bluetooth...........................................................................................................................................103
Bluetooth Information................................................................................................................104
Enable the Bluetooth Feature...................................................................................................104
Pair Bluetooth Devices..............................................................................................................104
Connect to a Paired Bluetooth Device......................................................................................105
Send Information Using Bluetooth............................................................................................106
Receive Data via Bluetooth.......................................................................................................106
Settings .....................................................................................................................................................108
Basic Settings ...................................................................................................................................108
Wi-Fi Settings Menu..........................................................................................................................109
Bluetooth Settings.............................................................................................................................111
Data Usage Settings.........................................................................................................................112
More Settings....................................................................................................................................113
Default Messaging App Settings.......................................................................................................113
Sound & notification Settings............................................................................................................114
Display Settings ................................................................................................................................115
Storage Settings................................................................................................................................116
Battery Settings.................................................................................................................................116
Apps Settings....................................................................................................................................117
Location Settings...............................................................................................................................117
Security Settings...............................................................................................................................118
Screen Lock..............................................................................................................................119
Disable the Screen Lock...........................................................................................................120
Language & Input Settings................................................................................................................120
Backup and Reset.............................................................................................................................121
Accounts ...........................................................................................................................................123
Date & Time Settings........................................................................................................................123
Accessibility Settings.........................................................................................................................124
Printing..............................................................................................................................................125
Activate this Device...........................................................................................................................125
System updates ................................................................................................................................126
About Phone .....................................................................................................................................126
Copyright Information [Prepaid Only]................................................................................................127
For Assistance ..........................................................................................................................................128

TOC vii
Troubleshooting ................................................................................................................................128
Specifications....................................................................................................................................129
Boost Mobile Account Information and Help.....................................................................................130
Manage Your Account ..............................................................................................................130
Re-Boost...................................................................................................................................131
Regulatory Information..............................................................................................................................132
Specific Absorption Rates (SAR) for Wireless Phones.....................................................................132
FCC Radio Frequency Emission.......................................................................................................132
Using Your Phone with a Hearing Aid Device ..................................................................................133
Warning Statements..........................................................................................................................134
Index..........................................................................................................................................................135

Introduction 1
Introduction
The following topics describe the basics of using this guide and your new phone.
About the User Guide
Thank you for purchasing your new ALCATEL ONETOUCH Elevate. The following topics explain how
best to use this guide to get the most out of your phone.
Before Using Your Phone
Read "XXXXX" and "XXXXX" thoroughly for proper usage.
Accessible services may be limited by subscription contract conditions.
Descriptions in the User Guide
Note that most descriptions in this guide are based on your phone's setup at the time of purchase. Unless
otherwise noted, instructions begin from the phone's home screen, which is displayed by pressing .
Some operation descriptions may be simplified.
Screenshots and Key Labels
Screenshots in the user guide may appear differently on your phone. Key labels in the user guide are
simplified for description purposes and differ from your phone's display.
Other Notations
In the user guide, the phone may be referred to either as "phone," "device," or "handset." A microSD™or
microSDHC™card is referred to as an "SD Card" or a "memory card."
How to Use This Guide [Prepaid Only]
[This topic and subtopics are part of the HTML guide conversion. They are not part of the OEM UG
development process. Please ignore.]
You can easily navigate this user guide, which is displayed in a browser window that is divided into three
areas.
These topics will teach you how to navigate the guide and use the features for each area.
Header and Toolbar Areas
[content from Flare project]
Search This Guide
[content from Flare project]

Introduction 2
Topic Area
[content from Flare project]
Contents and Index Area
[content from Flare project]
Resizing Areas
[content from Flare project]
Access Instructions on Phone
[content per instructions of each carrier]
These topics will help you find help on your new phone and will introduce the basics of using your phone's
touchscreen if you are a new user.
Launch the Guide
[customize content]
Launch the Guide from the Notifications Window
[customize content]
Hide Status Bar Indicators
[customize content]
Using the Phone Guide
[customize content]
Check Basic Operations
[customize content]
Screen Use for First-Time Users
[customize content]

Get Started 3
Get Started
The following topics give you all the information you need to set up your phone and wireless service the
first time.
Parts and Functions
These topics illustrate your phone’s primary parts and key functions.
Phone Layout
The following illustration outlines your phone’s primary external features and buttons.
Part
Description
Ambient Light and Proximity
Sensor
Detects how close an object is to the surface of the screen. This is
typically used to detect when your face is pressed up against the
screen, such as during a phone call.
While talking on the phone, the sensor detects talk activity and locks
the keypad to prevent accidental key presses.
Receiver
Ambient Light and Proximity Sensor
Self Camera Lens
Back key
Home key
Recent apps key
key
Volume
keys
Power/lock key
Touch screen
Camera
Flash
3.5 mm Headset Jack
Charger/Accessory
Jack key
Speaker

Get Started 4
Part
Description
Self Camera Lens
Takes pictures and records videos while facing the screen, and allows
you to video conference.
Receiver
Let you hear the caller and automated prompts.
Touchscreen
Displays all the information needed to operate your phone, such as the
call status, the Contacts list, and the date and time. Also provides one-
tap access to all of your features and applications.
Back key
Let you return to the previous screen, or close a dialog box, options
menu, the Notifications panel, or onscreen keyboard.
Home key
Returns you to the Home screen.
Recent Apps key
Displays a list of recently used applications.
Power/Lock Key
Let you turn the phone on or off or turn the screen on or off, or switch
your phone to silent mode, vibration mode, or airplane mode.
Speaker
Let you hear the different ringtones and sounds. The speaker also lets
you hear the caller’s voice in speakerphone mode.
Charger/Accessory Jack
Allows you to connect the phone charger or the USB cable (included).
Flash
Helps illuminate subjects in low-light environments when the camera is
focusing and capturing a picture or video.
Volume keys
Allows you to adjust the ringtone or media volume or adjust the voice
volume during a call.
Camera
Let you take pictures and videos.
3.5 mm Headset Jack
Allows you to plug in either a stereo headset or an optional headset for
convenient, hands-free conversations.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.

Get Started 5
SIM Card
The SIM card is an IC card containing phone number and other customer information.
Handling a SIM Card
Keep the following in mind when handling a SIM card.
●Customer is responsible for any damage caused by inserting SIM card in another-brand IC card
reader, etc. The company is not responsible in such case.
●Always keep the IC chip clean.
●Wipe clean with a dry, soft cloth.
●Avoid applying labels. May damage SIM card.
●See instructions included with SIM card for handling.
●SIM card is the property of the company.
●SIM card is replaceable (at cost) in case of loss/damage.
●Return SIM card to the company when cancelling subscription.
●Returned SIM cards are recycled for environmental purposes.
●Note that SIM card specifications and performance may change without notice.
●It is recommended that you keep a separate copy of information that is stored on SIM card. The
company is not responsible for damages from stored information that is lost.
●Always follow emergency procedures to suspend service if your SIM card or phone (SIM card
inserted) is lost or stolen. For details, contact Customer Service.
●Always power off phone before inserting/removing SIM card.
Insert SIM Card
Follow these instructions to insert a SIM card. Remember to power off your phone before inserting a SIM
card.
Note: Your phone’s SIM card is preinstalled. These instructions are for reference only.

Get Started 6
1. Remove the battery cover.
2. Remove the battery.
3. Push SIM card into the slot.

Get Started 7
Insert gently with gold IC chip facing downward.
Note: Your phone only supports Micro-SIM cards. Do not attempt to insert other SIM card types such as
mini and nano cards, as they may cause damage to your phone.
4. Insert the battery.
Align the contacts of the battery with the contacts in the phone.
5. Attach the battery cover.
Make sure all the tabs are secure and there are no gaps around the cover.
Remove SIM Card
Follow these instructions to remove a SIM card. Remember to power off your phone before removing a
SIM card.

Get Started 8
1. Remove the battery cover.
2. Remove the battery.
3. Push SIM card out of the slot.

Get Started 9
SD Card
Your phone supports the use of an optional SD card (not included) to expand its storage capacity. It
supports cards up to 32 GB. Some cards may not operate properly with your phone.
SD Card Cautions
Data: Information stored on SD Card can become lost or changed accidently or as a result of damage.
It is recommended that you keep a separate copy of important data. The company is not responsible
for damages from data that is lost or changed.
Reading/Writing Data: Never power off while reading or writing data.
Battery Level: A low battery charge may prevent reading/writing to SD Card.
Handling SD Card: Use/store SD Cards away from the reach of infants. Otherwise it may cause
choking if swallowed.
Insert SD Card
Follow these steps to insert an optional SD card (not included). Make sure to power your phone off before
inserting or removing an SD card.
1. Remove the battery cover.
2. Remove the battery.

Get Started 10
3. Push SD card into the slot.
Insert gently with gold IC chip facing downward.
4. Insert the battery.
Align the contacts of the battery with the contacts in the phone.

Get Started 11
5. Attach the battery cover.
Make sure all the tabs are secure and there are no gaps around the cover.
Unmount the SD Card
Always unmounts the SD card before removing it from your phone.
1. From home, tap Apps > Settings .
2. Tap Storage.
3. Tap Unmount SD Card > OK.
The menu option name changes from Unmount SD Card to Mount SD Card.
Remove SD Card
Follow these instructions to remove an SD card. Always power the phone off before inserting or removing
an SD card.
1. Remove the battery cover.
2. Remove the battery.

Get Started 12
3. Push SD card out of the slot.
Format SD Card
When you insert an optional SD card for the first time, it is recommended that you format it on your phone.
1. From home, tap Apps > Settings .
2. Tap Storage.
3. Tap Unmount SD Card > OK.
4. Tap Format SD Card.
5. Tap Format SD Card again.
6. Tap Erase everything to confirm.
All data on the SD card is erased, and the card is formatted for use on your phone.