Alcatel TRU 5065N User manual

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English - CJB34NBALAAA
Quick Start Guide
alcatel would like to thank you for your purchase. We hope you will
enjoy your high-quality mobile communication experience.
For more information about your phone or to download the complete
user manual version, please visit www.alcatelonetouch.us.
5065N

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PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high
volume levels for long periods. Exercise caution when holding
your device near your ear while the loudspeaker is in use.
www.sar-tick.com
This product meets applicable national SAR
limits of 1.6 W/kg. The specific maximum SAR
values can be found on page 37 of this user
guide.
When carrying the product or using it while
worn on your body, either use an approved
accessory such as a holster or otherwise
maintain a distance of 10 mm from the body
to ensure compliance with RF exposure
requirements. Note that the product may
be transmitting even if you are not making a
phone call.
Table of Contents
1 Your mobile��������������������������������������������������������������������� 3
2 Text input ���������������������������������������������������������������������� 16
3 Phone call ���������������������������������������������������������������������� 17
4 Contacts ������������������������������������������������������������������������ 19
5 Messaging����������������������������������������������������������������������� 20
6 Email ������������������������������������������������������������������������������ 21
7 Getting connected�������������������������������������������������������� 22
8 Google Maps™�������������������������������������������������������������� 24
9 Google Play Store™ ����������������������������������������������������� 27
10 Data backup ������������������������������������������������������������������ 31
11 Factory data reset �������������������������������������������������������� 31
12 Applications & Internal storage���������������������������������� 32
Safety and use������������������������������������������������������������������������� 33
General information �������������������������������������������������������������� 40
MetroPCS Information���������������������������������������������������������� 41
12 Month Limited Warranty ������������������������������������������������� 46
Troubleshooting���������������������������������������������������������������������� 47

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Your mobile ������������������
1�1 Keys and connectors
Micro-USB Connector
Front-facing
Camera
Headset connector
Proximity &
Light Sensor
Home key
Touch screen
Back key
Menu key
LED indicator
Microphone

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Volume down
key
Volume up key
Camera
Camera Flash/
Flashlight
Power key
Speaker
Back key
• Touch to go back to the previous screen, or to close a
dialog box, options menu, the notifications panel, etc.
Home key
• From any application or screen, touch to return to the
Home screen.
• Touch and hold to open Google Now.
Menu key
• Touch to view recently used applications.
• Touch to close any application.
• Touch the brush icon on the bottom of the screen
to close all applications.

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Power key
• Press: Lock the screen/Light up the screen.
• Press and hold: Show the pop-up menu to select from
Restart/Power Off/Airplane mode.
• Press and hold the Power key and Volume down key
to capture a screenshot.
• Press and hold the power key for 8 seconds to power
off or hold it for 10 seconds or more to force reboot.
Volume Keys
• In call mode, adjusts the earpiece or headset volume.
• In Music/Video/Streaming mode, adjusts the media
volume.
• In general mode, adjusts the ringtone volume.
• Mutes the ringtone of an incoming call.
• In camera mode, press Volume up or down key to
take a photo.

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1�2 Getting started
1�2�1 Set up
Removing or installing back cover
Removing or installing SIM card
You must insert your SIM card to make phone calls using your
network.
Insert SIM card into micro-SIM compartment shown above with gold
contacts facing down. Ensure SIM is correctly inserted. To remove
SIM card, push the top of SIM card from opening and pull out card.
Your phone only supports micro-SIM card. Do not attempt
to insert other SIM types like mini and nano cards,
otherwise you may damage your phone.
Removing or installing microSD card
Insert microSD card into microSD compartment shown above
with gold contacts facing down. Ensure SIM is correctly inserted.
To remove microSD card, pull bottom of card out of compartment.

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Charging battery
Connect your phone to charger and charger to electrical outlet.
To reduce power consumption and energy waste, when the
battery is fully charged, disconnect your charger; switch off
Wi-Fi, GPS, Bluetooth or background-running applications
when not in use; reduce the backlight time, etc.
1�2�2 Power on your phone
Hold down the Power key until the phone powers on, unlock your
phone (Slide, PIN, password, pattern) if necessary, once unlocked,
Home screen is displayed.
If you don't know your PIN code or if you have forgotten it, contact
your service provider. Do not store PIN code within your phone,
instead store PIN in a location that is accessible without using phone.
Set up your phone for the first time
The first time you power on the phone, you should set the following
options:
•Scroll up or down to select the phone's language, then touch .
•Select an enabled Wi-Fi, then touch NEXT, otherwise touch SKIP.
•Touch to set up Date & time.
•Enter the name to allow the phone to personalize some
applications, then touch NEXT.
•Set up the screen lock by touching SET SCREEN LOCK NOW
to make your phone more secure, otherwise touch SKIP.
•Set up Google Services by marking the corresponding checkboxes,
touch MORE to learn more about Google Services, then touch
NEXT.
Even if no SIM card is installed, your phone will still power on and
you will be able to connect to a Wi-Fi network and use some of the
phone's features.

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1�2�3 Power off your phone
Hold down the Power key from the Home screen until the phone
options appear, select Power off.
1�3 Home screen
You can move all of the items (applications, shortcuts, folders and
widgets) you use most frequently to your Home screen for quick
access.Touch the Home key to switch to the Home screen.
Applications tab
Touch to enter applications menu.
Status bar
• Status/Notification indicators
• Touch and drag down to open
the notifications panel.
Favorite applications tray
• Touch to enter the application.
• Touch and hold to move or
change applications.
Search bar
• Touch to enter text search screen.
• Touch to enter voice search screen.
The Home screen is provided in an extended format to allow more
space for adding applications, shortcuts etc. Slide the Home screen
horizontally left and right to get a complete view.

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1�3�1 Using the touchscreen
Touch
To access an application, touch it with your finger.
Touch and Hold
Touch and hold the item to enter the available options.
Drag
Place and hold your finger on the screen to drag an object to
another location.
Slide/Swipe
Slide the screen up and down to scroll through the applications,
images, web pages, etc.
Flick
Flick to scroll/move through screens or lists faster.
Pinch/Spread
Place your fingers of one hand on the screen surface and draw them
apart or together to scale an element on the screen.
Rotate
Automatically change the screen orientation from portrait to
landscape by turning the phone sideways to have a better view.
1�3�2 Status bar
From the status bar, you can view both phone status (to the right
side) and notification information (to the left side).

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Status icons
2G connected Connected to a
Bluetooth device
2G in use Speakerphone is on
4G connected Roaming
4G in use Headset connected
4G LTE connected No SIM card installed
4G LTE in use Vibrate mode
Signal strength Battery is very low
Wi-Fi is on Battery is low
Connected to a Wi-Fi
network
Battery is partially
drained
Airplane mode Battery is full
No signal Battery is charging
Alarm is set GPS is on
Bluetooth is on

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Notification icons
New Gmail message Missed call
New Email message Call forwarding is on
New text or multimedia
message Connected to VPN
Problem with SMS or
MMS delivery Radio is on
New Google Hangouts
message Uploading data
New voicemail Download finished
Upcoming event Select input method
Screenshot captured An open Wi-Fi network
is available
Both USB tethering and
portable hotspot are on
Phone is connected via
USB cable
USB tethering is on System update available
Portable Wi-Fi hotspot
is on
Carrier data use
threshold approaching
or exceeded
More notifications are
hidden Wi-Fi Calling

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Touch and drag down the Status bar to open the Quick Settings panel
or Notifications panel. Touch and drag up to close it. When there
are notifications, you can touch them to access notifications directly.
Notifications panel
Touch and drag down the Status bar to open the Notifications panel.
Touch and drag up to close it. From the Notifications panel, you
can open items and other reminders indicated by notification icons.
Touch to clear all event–based
notifications (other ongoing
notifications will remain).
Touch to switch to the quick settings panel.
Quick Settings panel
Drag down and touch the Notifications panel to open the Quick
Settings panel. Enable or disable settings or change modes by
touching the icons.
Touch to enter user screen.
Touch to access all Settings.

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1�3�3 Lock/Unlock your screen
To protect your phone and privacy, you can lock the phone screen by
creating a variety of patterns, PIN or password etc.
Note: If you have forgotten your lock screen Pattern, Password or
PIN you will need to do a factory reset by holding down the power
and up-volume button at the same time and follow the prompts.This
process takes at least 10 minutes and you will lose all your personal
data. Contact ALCATEL Customer Care if you need assistance, see
General Information section for contact information.
1�3�4 Lock screen quick launch icons
The phone has quick access to five apps from lock screen, by default:
Send text message, Send email,Take a selfie, Calculator,Add
Note� You can customize these lock screen quick launch icons by
following steps below.
To use quick launch icons on lock screen:
1. Press the Power key to light the screen.
2. Double tap the desired quick launch icon to explore the function
or app.
To enable/disable quick launch function on lock screen:
1. Touch Settings/Lock screen.
2. Find Func option, toggle the switch to ON position to enable
or OFF to disable.

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To customize quick launch icons on lock screen:
1. Touch Settings/Lock screen.
2. Then touch Func.
3. A list of 12 shortcuts will be displayed, the five displayed in
color at top of list are selected by default. To edit shortcuts and
order displayed on phone, hold down icon next to preferred
shortcut and drag to preferred location among top five shortcuts.
The shortcut at lowest position in color will be removed and
disabled by turning gray.
Hold down icon and drag
to preferred location.

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1�3�5 Personalize your Home screen
Add
You can touch and hold a folder, an application, or a widget to activate
the Move mode and drag the item to any Home screen you prefer.
Reposition
Touch and hold the item to be repositioned to activate the Move
mode, drag the item to the desired position and then release. You
can move items both on the Home screen and in the Favorites tray.
When in move mode, hold the icon on the left or right edge of the
screen to drag the item to another Home screen.
Remove
Touch and hold the item to be removed to activate the Move mode,
drag the item up to the top of the icon, and release after the
item turns red.
Create folders
To improve the organization of items (shortcuts or applications) on
the Home screen, you can add them to a folder by stacking one item
on top of another.To rename a folder, open it and touch the folder’s
title bar to input the new name.
Wallpaper customization
Touch Settings on the applications screen then touch Display/
Wallpaper to customize wallpaper.
1�3�6 Volume adjustment
You can set the ringer, media and phone ringtone volumes to your
preference by pressing the Volume up/down key, or touching
Settings/Sound & notification/ Media volume to set the
volume.

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2
Text input����������������������
2�1 Using Onscreen Keyboard
Onscreen Keyboard settings
Touch Settings/Language & input, touch Current Keyboard to
view available keyboards and change default keyboard.
To view individual keyboard settings, touch keyboard name in
Language & input menu to access options.
Adjust the Onscreen Keyboard orientation
Turn the phone sideways or upright to adjust the Onscreen Keyboard
orientation.To disable this function touch Settings/Display/When
device is rotated and select Stay in portrait view.
2�1�1 Keyboard
Touch to switch
between symbol
and numeric
keyboard.
Touch & hold to
change keyboard.
Touch to enter
text or numbers.
Touch to input comma; touch
& hold to show input options.
Touch to switch
"abc/Abc" mode;
Touch & hold to
switch "abc/ABC"
mode.
2�2 Text editing
You can edit the text you have entered.
• Touch and hold or double-tap within the text you would like
to edit.
• Drag the tabs to change the highlighted selection.
• The following options will show: Select all , Cut , Copy
and Paste .
• Touch the icon to go back without any action.

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3 Phone call�����������������
3�1 Placing a call
You can easily place a call using Call app (insert icon). Call app is on
Home screen by default, touch to make a call.
Display the
suggested
number(s).
Touch and
hold to access
voicemail.
Enter the desired number from the keyboard directly and touch
to place the call or select a contact from CONTACTS or
RECENT by sliding page or touching tabs, then choose your
preferred contact to make the call.
Touch to send
message to
the previewed
number.
Touch to call
the previewed
number.
Slide to access
the RECENT and
CONTACTS.
Touch to hide/
display keyboard.
The number you entered can be saved to Contacts by touching
and then touching Create new contact.

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If you make a mistake, you can delete the incorrect digits by
touching .
To hang up a call, touch .
3�2 Answering or rejecting a call
When you receive a call:
• Slide the icon to the right to answer;
• Slide the icon to the left to reject;
• Slide the icon upwards to reject the call by sending a preset
text message.
To mute the ringtone volume of an incoming call, press the Volume
up/down key or turn the phone over (when the Settings/
Gestures/Turn over to mute option is activated).

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Contacts �������������������
You can view and create contacts on your phone and synchronize
these with your Gmail contacts or other applications on the web
or on your phone.
4�1 Adding a contact
Touch on the Home screen, then touch the icon in the
contacts list to create a new contact.
4�2 Importing, exporting and sharing
contacts
From the Contacts screen, touch the icon to open the options
menu, touch Import/Export, then select Import from SIM card,
Export to SIM card, Import from phone storage, Export to
phone storage or Share visible contacts.
To Import/Export a single contact from/to your SIM card, select
the contact you want to import/export, and touch the /icon
to confirm.
To import/export all contacts from/to your SIM card, touch the
icon and then the /icon to confirm.
You can share a single contact or contacts with others by sending the
contact's vCard to them via Bluetooth, Gmail, etc.
Touch a contact you want to share, touch the icon and Share
from the contact details screen, and then select the application to
perform this action.
4�3 Synchronizing contacts in multiple
accounts
Contacts, data or other information can be synchronized from
multiple accounts, depending on the applications installed on your
phone.

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5
Messaging �����������������
You can create, edit and receive SMS and MMS with this phone.
To access this feature, touch the Messaging app from Home
screen.
To check messages stored in your SIM card, touch the
icon from the Messaging screen, then touch Settings/
Manage SIM messages.
5�1 Write message
On the message list screen, touch the new message icon to write
text/multimedia messages.
Touch to create a new message.
• Touch to view the whole message thread.
• Touch & hold to activate delete mode.
Sending a text message
Enter the mobile phone number of the recipient in the To bar or
touch to add recipients and touch the Send message bar to
enter the text of the message. When finished, touch to send
the text message.
An SMS of more than 160 characters will be charged as
several SMS. Specific letters (accent) will also increase the
size of the SMS.This may cause multiple SMS to be sent to
your recipient.
Sending a multimedia message
MMS enables you to send video clips, images, photos, animations,
slides, and sounds to other compatible phones and email addresses.