Alemite 340074-A User manual

SER 340074-A
Revision (9-05)
Alemite, LLC
167 Roweland Drive, Johnson City, Tennessee 37601
www.alemite.com
Copyright © 2005 by Alemite, LLC
This document contains confidential information that is the property of Alemite, LLC
and is not to be copied, used, or disclosed to others without express written permission.
Service Guide
Tank Monitor System
670863
340074-A
340074-B
340075-5
340075-15
340075-25
Description
The tank monitor system measures and
records the fluid level of up to 16 tanks per
Controller. Each system consists of one or more
Controllers and Probe(s). See Figure 1.
Each Controller includes a:
•9VdcTransformer
• RS232 Serial Cable (see Table 1)
•CD-ROM
WARNING
Do not use with flammable liquids
or petroleum-based fluids that produce
explosive vapors.
Personal injury or death can occur due to
fire or explosion.
The system’s Probe is compatible with non-
flammable petroleum-based fluids, synthetic
oils, and anti-freeze. The probe operates by
sensing pressure from the fluid above it. The
Controller scans each Probe sequentially to
provide power and collect pressure data. The
Controller converts the pressure data to the height
of the fluid remaining in the tank.
Customer-Supplied PC(s)
A Windows-based personal computer (PC) is
used to communicate with the Controller for data
uploads and downloads. This PC can be
connected either with the RS232 Serial Cable or
by way of a modem. Additional PC’s can also be
modem connected.
Model Description
340074-A Controller - 8 Channel *
340074-B Controller - 16 Channel *
340075-5 Probe - 5 ft. (1.5 m) Max. Tank Height
340075-15 Probe - 15 ft. (4.6 m) Max. Tank Height
340075-25 Probe - 25 ft. (7.6 m) Max. Tank Height
* Includes 9 Vdc Transformer, RS232 Serial Cable, and CD-ROM
Figure 1 Tank Monitor System Components
Accuracy
Transformer RS232 Serial Cable
Input Output Cable Length Connections Length
Feet Meters Feet Meters
± 1 % of Probe Length 120 Vac, 60 Hz 11 Watt 9 Vdc 500 mA 6 1.83 Modular Plug DB 9-Pin 12 3.66
Table 1 Tank Monitor System Specifications
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SER 340074-A Tank Monitor System
Revision (9-05) 2 Alemite, LLC
List of Illustrations
Table of Contents
Section Title Page
Description................................................................... 1
Prior to Installation ...................................................... 4
Hardware Installation................................................... 4
Locate and Drill the Cable Holes.................................4
Controller Mounting....................................................4
Drill the Case .........................................................4
Install the Circuit Board.........................................4
Wiring the Components...............................................5
Probe ......................................................................5
Controller...............................................................5
Personal Computer.................................................6
Complete the Hardware Installation............................6
Software Installation .................................................... 7
BigView Main Window (Password Screen)................7
BigView Main Window (Status Screen) .....................7
Admistrator Window...................................................7
Configuration Screen...................................................8
Device Setup Screen....................................................9
Site Tab........................................................................9
Data Tab.......................................................................9
Data Tab (Continued)................................................10
Section Title Page
System Setup.............................................................. 11
Overview...................................................................11
Software ....................................................................11
Monitoring the System ...............................................12
BigView Main Window (Status Screen)...................12
View Recorded Levels Graphically..........................12
View Recorded Levels Numerically.........................13
View Stations from Previous Days...........................13
Revising the System ...................................................14
Add a Station.............................................................14
Delete a Station .........................................................14
Change a Configuration Screen Parameter ...............14
Change a Device Setup Screen Parameter ................14
Purge the Controller ...................................................14
Frequently Asked Questions.......................................15
Error Messages...........................................................16
Figure Title Page
Tank Monitor System Components .............................. 1
Tank Monitor System - Typical Installation ................. 3
Strain-Relief Liquid-Tight Cable Grips........................ 4
Probe Power Cable Connection to Terminal Block T1
and Transformer Connection................................... 5
Direct and Modem Connections to Phone Jacks
and Jumper Connection to Twin Terminals............. 6
RS232 Serial Cable Schematic..................................... 6
Bigview Main Window Password Screen..................... 7
Bigview Main Window Status Screen
(Direct Selected from Connect Drop-Down Menu). 7
Administrator Window Screen ..................................... 7
Figure Title Page
Configuration Screen....................................................8
Device Setup Screen (Site Tab).....................................9
Device Setup Screen (Data Tab) ...................................9
Bigview Main Window Status Screen
(with Warnings - Typical)......................................12
Station Viewer Screen - Typical..................................12
View Data Window Screen - Typical ..........................13
File Browser Screen - Typical.....................................13

Tank Monitor System SER 340074-A
Alemite, LLC 3 Revision (9-05)
Figure 2 Tank Monitor System - Typical Installation

SER 340074-A Tank Monitor System
Revision (9-05) 4 Alemite, LLC
Prior to Installation
Additional customer-supplied equipment is required to
complete the installation process. These components are:
• 3-wire cable (see Figure 2)
• Strain-relief liquid-tight cable grips (see Figure 3)
• Phone Cord (for modem connected PC)
• Personal computer
The minimum PC Requirements are:
• IBM compatible with a Pentium 1 or later processor
• Windows 98, 2000, or XP Pro Operating System
• 64 MB of RAM for Windows 98
• 128 MB of Ram for Windows 2000 and XP Pro
• 4.5 MB of free hard disk space for program and text
files
• 10 MB of free hard disk space for data files *
•CDROMdrive
• Serial port or USB/Serial Adapter
• 2400 baud or faster modem (for modem connection)
* The actual storage space required is dependent upon
the number of tanks monitored, the frequency of level
readings, and the amount of historical data retained.
Hardware Installation
Locate and Drill the Cable Holes
1. Loosen the four screws that secure the cover of the
Controller to the case.
• Remove the Cover.
CAUTION
Make sure no static electricity transfers to the cir-
cuit board during removal. Damage to components
can occur.
2. Remove the screws that secure the circuit board to the
case.
• Remove the board from the case.
CAUTION
Locate the cable holes in the bottom of the Con-
troller’s case. This aids in the prevention of mois-
ture entry.
IMPORTANT: Make sure to leave sufficient
space between the holes to tighten the lock-
nuts.
3. Drill the proper size hole(s) for the cable grips or
conduit fittings in the bottom of the Controller’s case.
Strain-relief liquid-tight cable grips can be used for
probe cable(s). See Figure 3.
Controller Mounting
If the Controller is required to mount to a wall, there
are two options:
• Use the existing cover screw holes
• Drill holes into the back of the case
Drill the Case (Option)
Locate the four recessed circular areas at the corners of
the case. Mount with customer-supplied screws.
IMPORTANT: Cover each screw with the
included protective caps to ensure a water-
proof seal.
Install the Circuit Board
CAUTION
Make sure no static electricity transfers to the cir-
cuit board during installation. Damage to compo-
nents can occur.
4. Install the screws that secure the circuit board to the
case.
• Do not over-tighten the screws.
Figure 3 Strain-Relief Liquid-Tight Cable Grips
Cable Grip Mounting Hole Size
Part Number Description Inch mm
339009 Single 0.61 15.5
339010 Quad 0.91 23

Tank Monitor System SER 340074-A
Alemite, LLC 5 Revision (9-05)
Wiring the Components
Probe
The recommended 3-wire cable is shown in Figure 2.
IMPORTANT: The Probe must lay flat on the
bottom of the tank to function properly. The
Probe must also be submerged in fluid for
proper calibration.
1. Lower the Probe’s sensor into the tank's bung opening.
• Make sure the sensor rests horizontally on the
bottom.
2. Screw the Probe’s bung adapter into the tank’s bung
fitting.
• Tighten the bung adapter securely.
3. Remove the Probe’s conduit cover to expose the wires.
IMPORTANT: Record the wire color rela-
tionship between the 3-wire cable and the
Probe’s wires. Make sure to follow this color
relationship for each Probe.
4. Attach the customer-supplied cable to the Probe’s
wires securely.
5. Secure the conduit cover to the Probe.
Controller
Probe Cable Connection
IMPORTANT: Match the colors of the Probe
wires to the color code below the terminal
block.
Attach each Probe’s cable wires to the Controller’s
terminal block starting at T1as illustrated in Figure 4.
Transformer
IMPORTANT: Make sure to connect the wire
with the white stripe to the positive terminal.
1. Attach the Transformer wires to the Controller’s
terminal block as illustrated in Figure 4.
2. Plug the Transformer into a 120 Vac power source.
• A green LED above the battery illuminates and
green LED’s above the Probe’s terminal block
illuminate in sequence for each Probe.
Figure 4 Probe Power Cable Connection to Terminal Block T1 and Transformer Connection

SER 340074-A Tank Monitor System
Revision (9-05) 6 Alemite, LLC
Personal Computer
Direct Connection
1. Insert the RS232 Serial Cable’s modular phone plug into
the Controller’s phone jack marked PC Direct.
• See Figure 5.
2. Plug the DB 9-pin serial connector into the computer’s
serial port.
NOTE: Install a USB/Serial adapter if the com-
puter does not have a serial port. Iogear model
GUC232-A or equivalent is recommended.
Should additional cable be required, the total length should
not exceed 50 feet (15.2 m). See Figure 6 for schematic.
Modem Connection
1. Plug one end of a phone cord into the Controller’s phone
jack marked Phone Line.
• See Figure 5.
2. Plug the other end into a telephone wall jack.
3. Install a phone cord from the computer’s modem to a
telephone wall jack.
Jumper
Remove the Jumper from its single terminal post storage
location and reinstall onto both terminal posts. See Figure 5.
This activates the battery used to power the memory should
a power outage occur.
Complete the Hardware Installation
Secure the Controller’s cover to the case.
• Do not over-tighten the screws.
Figure 5 Direct and Modem Connections to Phone Jacks and Jumper Connection to Twin Terminals
Figure 6 RS232 Serial Cable Schematic

Tank Monitor System SER 340074-A
Alemite, LLC 7 Revision (9-05)
From the computer’s desktop:
1. Select the Alemite logo icon.
•The
Bigview Main Window (Password Screen) appears.
• See Figure 7.
Bigview Main Window (Password Screen)
Password Key Pad
2. Enter the default password 1234 using the on-screen
keypad.
• Make sure each button highlights with a outline.
Should an error in sequence occur, select the Clear button.
3. Select the Alemite logo.
•The
Bigview Main Window (Status Screen) appears.
Bigview Main Window (Status Screen)
Connect
4. Select Direct or Modem, as appropriate, from the Connect
drop-down menu.
• See Figure 8.
Port
5. Select the COMmunications port used for the connection
from the Port drop-down menu.
Baud
6. Select 19200 from the Baud drop-down menu.
Select 9600 for modem connection when experiencing
problems at the higher baud rate.
IMPORTANT: Save this data (see step 7).
Option
7. Select Save from the Option drop-down menu.
• This enables the parameter settings to be saved to the
computer.
8. Select Administrator from the Option drop-down menu.
•The
Administrator Window appears.
•See
Figure 9.
Administrator Window
9. Enter the default password 12345678 in the Administrator
Password field.
10. Select OK and the Configuration screen appears.
• See Figure 10.
Figure 7 Bigview Main Window Password Screen
Figure 8 Bigview Main Window Status Screen
(Direct Selected from Connect Drop-Down Menu)
Software Installation
IMPORTANT: If previously installed, remove this software from the computer’s hard drive. Use the applica-
tion file entitled Uninstall. The default location is C:/Program Files/BigView.
Insert the CD-ROM into the proper drive in the computer. Complete each of the pop-up windows. Once complete, a
shortcut is automatically placed onto the computer’s desktop.
Figure 9 Administrator Window

SER 340074-A Tank Monitor System
Revision (9-05) 8 Alemite, LLC
Configuration Screen
Administrator Password and Viewer Password
11. Highlight the asterisks within the field and enter a new
password in each field as desired.
•PresstheEnter key after the completion of each field.
NOTE: The Administrator Password is required to
access the Configuration and Device Setup screens
The Viewer Password is required to access the Big-
view Main Window. See Figure 7.
Modem Setup (for modem connection)
The default modem string AT&F&D2V1Q0E0S0=0&C1
supports several modems including US Robotics model USR5699B,
Intel model 537EPV9xBFPCI, and Lucent model Win.56k. Should
the computer’s modem not operate with this default string:
12. Enter the computer’s modem string.
• Refer to the manufacturer’s documentation.
13. Press the Enter key.
• The field highlights in yellow.
Total Stations (Controllers)
14. Enter the number of stations*.
15. Press the Enter key.
• The field highlights in yellow.
Station Number
16. Select the station number from the drop-down button.
Station Name
17. Enter a unique name for the station.
18. Press the Enter key.
• The field highlights in yellow.
Phone Number (for modem connection)
19. Enter the phone number (area code can be required) of the
phone line connected to the Controller.
20. Press the Enter key.
• The field highlights in yellow.
Start Date (yyyy/mm/dd)
21. Enter the date (year/month/day) to start the monitoring process.
22. Press the Enter key
• The field highlights in yellow.
Start Time (hh:mm)
23. Enter the time of day [in military format, (9 P.M. is entered as
21:00)] required to start the monitoring process.
24. Press the Enter key.
• The field highlights in yellow.
* See step 33 for additional information.
Interval (hh:mm)
25. Enter the desired time interval (in hours and
minutes) between level reading collections.
IMPORTANT: The maximum num-
ber of readings saved by the system
in one day is 48.
26. Press the Enter key.
• The field highlights in yellow.
27. Repeat steps 16 through 26 for each
additional station.
28. Click the Save button.
• All data is saved to the computer.
•The
Bigview Main Window (Status
Screen) appears.
•See
Figure 8.
29. Select Administrator from the Option drop-
down menu.
•The
Administrator Window appears.
•See
Figure 9.
30. Enter the password.
31. Select the drop-down button and highlight
Device Setup.
32. Select the OK button.
•The
Device Setup screen appears.
•See
Figure 11.
Figure 10 Configuration Screen

Tank Monitor System SER 340074-A
Alemite, LLC 9 Revision (9-05)
Device Setup Screen
Station
33. Select the drop-down button in the upper left-hand corner of
the screen and highlight the station required to assign data.
IMPORTANT: The Total Stations entered on the
Configuration screen (see Figure 10) determine the
stations that display in this drop-down menu.
When there are multiple stations in the system, each
station must have a different station number. These
station numbers must differ, even if programmed by
separate computers.
NOTE: Select All from the Select drop-down menu.
This is an alternate method that check marks the
check boxes for the fields that require data entry.
If Select / All is not used, make sure to press the
Enter key after the completion of each field.
Site Tab
Device Reset
CAUTION
Selecting this field can result in the loss of data
entered to all fields on the Device Setup screens.
Ignore this field at this time. Refer to the section entitled
Purge the Controller on Page 14 for details.
Device Password
Technical service personnel use this password to
troubleshoot the system. Do not change the password.
Set the Time and Date
34. Enter the current time [in military format, (9 P.M. is entered
as 21:00)] and date in the format shown. This time and date
sets the Controller’s clock*.
Owner’s Name, Address
35. Enter your business data.
Phone Number
36. Enter the phone number of the phone line connected to the
PC’s modem. The Controller calls this number if a future
call-back feature is added.
Time to Save (0-24)
Leave the default value of 4. This field is not currently used.
37. Select the Data tab on the Device Setup screen.
•See
Figure 12.
* Complete these fields just prior to a Download (step 52).
This ensures the most accurate time stamp.
Data Tab
# of Tanks
38. Enter the number of tanks in the chosen station.
39. Press the Enter key.
• The field highlights in yellow.
Sensor/Tank
40. Select the drop-down menu and highlight the
number of the current tank to enter data.
Tank Shape
41. Select the drop-down menu and highlight the
shape of the tank.
Unit of Height and Volume
42. Select the drop-down menu to change the units as
required.
Sensor Coefficient 1 and 2
43. Enter the COEF 1and COEF 2values displayed
on the conduit elbow of the Probe. See Figure 1.
44. Press the Enter key for each field
• The field highlights in yellow.
Figure 11 Device Setup Screen (Site Tab)
Figure 12 Device Setup Screen (Data Tab)

SER 340074-A Tank Monitor System
Revision (9-05) 10 Alemite, LLC
Tank Length, Width, and Height
45. Enter the values for the chosen unit of measure.
46. Press the Enter key after the completion of each field.
• The field highlights in yellow.
Product Type
47. Select the drop-down menu and highlight the type of
product in the tank.
NOTE: The open field below is user-
defined.
48. Press the Enter key.
• The field highlights in yellow.
Specific Gravity
49. Enter the specific gravity of the product*.
The default Specific Gravities are approximate values.
Entering the product's actual Specific Gravity will result in
a more accurate tank level reading.
50. Press the Enter key.
• The field highlights in yellow.
51. Repeat steps 40 through 50 for each tank in the station.
IMPORTANT: Save this data (see step 52).
52. Select Download from the File drop-down menu.
• The green field entitled Status None turns red and
reads Downloading**.
Once complete, the green field entitled Status None
reappears indicating the data has been stored to the
Controller and the computer.
* Use the following formula to convert API gravity to
specific gravity.
** If an error message displays, refer to the chart
entitled Error Messages on Page 16 for details. After the
initial error message, the message Setup Error can appear.
This can take approximately 3 minutes.
Data Tab (Continued)
Measured Height, Low Level, and High Level
IMPORTANT: Fluid must be in the tank for
the Probe to function properly.
53. Enter the height of the fluid currently in the tank.
Also, enter heights for low- and high-level if a warning
on the Bigview Main Window (Status Screen) is desired.
The lowest value the software will read is 0.0001.
If desired, enter a zero (0) to disable the low- and high-
level warnings.
54. Press the Enter key after the completion of each field.
• Each field highlights in yellow.
55. Repeat steps 53 and 54 for each tank in each station.
IMPORTANT: Save this data to the Control-
ler and the computer (see step 56).
56. Select Download from the File drop-down menu.
• The green field entitled Status None turns red and
reads Downloading**.
Once complete, the green field entitled Status None
reappears indicating the data has been stored to the
Controller and the computer.
57. Repeat steps 33 through 56 for each station.
58. Close the Device Setup screen.
• Select the X in the upper right-hand corner or select
Exit from the File drop-down menu.
59. Close the Administrator Window.
• Select the X in the upper right-hand corner.
Specific Gravity = 141.5
API gravity + 131.5

Tank Monitor System SER 340074-A
Alemite, LLC 11 Revision (9-05)
System Setup
Overview
The tank monitor system’s computer(s) and
Controller(s) must adhere to the following conditions:
• A PC can be direct-connected to only one Controller.
• A PC can be modem-connected to one or more
Controllers.
• A PC that is direct-connected to one Controller can
also be modem-connected to one or more
Controllers. This requires either partitioning the hard
drive or adding a hard drive.
• Multiple PC’s can be modem-connected to the same
Controller.
Software
BigViewX.dev Files
1. Copy to each PC in the system the BigViewX.dev file(s)
(where X is the station number) from the computer that
downloaded the Device Setup data to the
Controller(s). Only the *.dev file(s) for the station(s)
the PC will be monitoring is required.
• The default path is: C:/Program Files/BigView.
This file contains the data downloaded to the
Controller from the Device Setup screens. The Device
Setup parameters must match exactly.
Configuration Screen Entries
Entries on the Configuration screen need not match
those on other computers. The Total Stations entry must
equal the highest X of the BigViewX.dev files copied to the
computer's BigView folder.
Only the stations the computer will be monitoring
require entries to all Configuration screen fields. Any un-
monitored stations must have a future Start Date, such as
3000/01/01 to prevent system malfunction. See Example.
2. Follow steps 8 through 28 from the section entitled
Software Installation.
3. The modemed computer is now enabled to take level
readings according to the Start Date, Start Time and
Interval values entered on its Configuration screen.
Example: Five stations were programmed
with Device Setup data.
An additional PC will monitor station 4 only.
The BigView4.dev file is copied to the com-
puter’s hard drive and the entry to Total Sta-
tions is 4.
Data to all fields is entered to the Configu-
ration screen for station 4 only.
The Configuration screen for stations
1, 2, and 3 are programmed only with a
3000/01/01 Start Date.

SER 340074-A Tank Monitor System
Revision (9-05) 12 Alemite, LLC
Monitoring the System
Bigview Main Window (Status Screen)
See Figure 13.
Warning Level
1. Select either Too Low or Too High from the drop-down
button, or leave the default of Both to enable both
warnings.
Start Scheduled Callings
2. Check the box adjacent to the green field entitled Start
Scheduled Callings. This field turns red and at the same
time, the:
• green button entitled File Browser turns red and reads
Display Data?
•Tank Detailsand Summary buttons disappear
The system checks the Start Time and Interval for each
station as entered in the Configuration screen.
Once a call begins, the open field adjacent to the checked
box initially reads Dialing Phone for Station X, then
Collecting Data for Station X *.
The fluid level of each tank within the station is recorded.
Once complete, the system continues to monitor all stations
according to the scheduled Start Time and Interval.
Warning Field
Upon completion of a call, this field may display either of
the following data:
• low- or high-level or both, dependent on the Warning
Level chosen
• probe malfunction as designated by the value -1001.0.
No data in this field indicates all the tanks were within
limits and all the probes are functional.
Connect (Optional)
If experiencing communication errors:
3. Select Logging from the Connect drop-down menu.
Logging allows the system to save all the communication
steps as a log file to the computer’s hard drive. The Comm.log
or Comm.txt file is stored in the folder entitled BigView.
Double right-click the file to open in Notepad or WordPad
(size dependent) to aid technical service personnel in
troubleshooting any possible problems.
* If an error message displays, refer to the chart entitled
Error Messages for details.
View Recorded Levels Graphically
Station X
1. Uncheck the box adjacent to the green field
entitled Start Scheduled Callings as required.
2. Select the drop-down button and highlight the sta-
tion required.
•See
Figure 13.
3. Select the yellow Summary button**.
•The
Station Viewer screen appears.
•See
Figure 14.
A graphic representation of the most recent fluid
level in each tank in the chosen station displays. If a
probe malfunctioned, the words Sensor Malfunction
display inside the tank icon.
Call
4. Select any previous tank level readings for the
chosen station for that day from the drop-down
menu.
** The error message/Program files/BigView/
YXXXX.MXX/dXXsXX.dat File Not Exists! can
appear. Refer to the chart entitled Error Messages
for details.
Figure 13 Bigview Main Window Status Screen
(with Warnings - Typical)
Figure 14 Station Viewer Screen - Typical

Tank Monitor System SER 340074-A
Alemite, LLC 13 Revision (9-05)
View Recorded Levels Numerically
Station X
1. Uncheck the box adjacent to the green field entitled Start
Scheduled Callings as required.
2. Select the drop-down menu and highlight the station
required.
•See
Figure 13.
3. Select the Tank Details button*.
•The
View Data Window appears.
•See
Figure 15.
Tank
4. Select the drop-down menu and highlight the number of the
desired tank.
Tank data and the most recent fluid level for the chosen tank
displays.
Call
5. Select any previous tank level readings for the chosen
station for that day from the drop-down menu.
View Stations from Previous Days
All the level readings made for each day are saved as a data
file to the computer’s hard drive. These files are stored in
folders by year and month (labeled YXXXXmXX).
Within each folder are the data files of all the calls made to
all stations for that month. A typical file name is d01s01.dat,
where drepresents the day and srepresents the station number.
1. Uncheck the box adjacent to the green field entitled Start
Scheduled Callings as required.
2. Select the green File Browser button.
•The
File Browser screen appears.
•See
Figure 16.
3. Select the required directory path.
The default path is C:/Program Files/BigView.
4. Click on the required file once to highlight the file.
5. Click the green OK button at the bottom of the screen.
•The
Bigview Main Window (Status Screen) reappears.
6. Select the yellow Summary button to view a graphic
representation of the file or:
Select the Tank Details button to view a numeric
representation of the file.
* The error message /Program files/BigView/YXXXX.MXX/
dXXsXX.dat File Not Exists! can appear. Refer to the chart
entitled Error Messages for details.
Spreadsheets
Any *.dat file can be imported into spreadsheet
software. Most spreadsheets can make graphs of the
data.
Figure 15 View Data Window Screen
Typical
Figure 16 File Browser Screen - Typical

SER 340074-A Tank Monitor System
Revision (9-05) 14 Alemite, LLC
Revising the System
Add a Station
1. Perform steps 8through 10.
2. Perform steps 14 through 59.
The BigViewX.dev file (where X is the station number)
saved to the programming computer must be copied to
each computer that will monitor this station.
3. Perform steps 8through 10 and 14 through 28 for each
computer monitoring this station.
Delete a Station
1. Perform steps 8through 10.
2. Perform steps 16, 21, 22, and 28.
NOTE: Enter 3000/01/01 to the Start Date
(yyyy/mm/dd) field on the Configuration
screen (step 21).
3. Repeat steps 1and 2above for each computer
monitoring this station.
Change a Configuration Screen Parameter
Perform steps 8through 28.
• Omit any step with unaffected parameter(s).
Change a Device Setup Screen Parameter
1. Perform steps 29 through 52.
• Omit any step with unaffected parameter(s).
If Sensor Coefficients or Specific Gravity were
changed, or a tank was added:
2. Perform steps 53 through 59 for the affected tank(s).
The modified BigViewX.dev file (where X is the
affected station number) saved to the programming
computer must be copied to each computer monitoring this
station.
If any of the Data tab parameters were changed (not
including Low- and/or High-Levels):
3. Delete all the folders that contain data files (*.dat)
from each computer's hard drive or move them to a
different location*.
* As stated in the previous section, each call the system
makes is saved as a data file to the computer’s hard drive.
These data files relate directly to a file created from the
Device Setup screens. Any new or revised parameters on
the Device Setup screens will conflict with the existing
data files.
Purge the Controller
Certain error messages may require purging data from
the Controller’s memory. Refer to the chart entitled Error
Messages on Page 16.
From the Device Setup screen (Site tab):
1. Select the station from the drop-down button in the
upper left-hand corner of the screen.
2. Check the check box entitled Device Reset.
3. Select Download from the File drop-down menu.
• The green field entitled Status turns red and reads
Downloading*.
Once complete, the green field entitled Status None
reappears indicating the data entered on the Device Setup
screen (Site and Data tab) has been purged from the
Controller’s memory. The previous data remains in place
and appears unchanged.
4. Select All from the Select drop-down menu.
5. Reset the Time and Date on the Site tab.
6. Select Download from the File drop-down menu.
• The green field entitled Status turns red and reads
Downloading.
Once complete, the green field entitled Status None
reappears indicating the data has been stored to the
Controller and the computer.
7. Select Clear from the Select drop-down menu.
8. Enter the height of the fluid currently in the tank.
9. Press the Enter key.
• The field highlights in yellow.
10. Repeat steps 8and 9for each tank.
11. Select Download from the File drop-down menu.
• The green field entitled Status None turns red and
reads Downloading.
Once complete, the green field entitled Status None
reappears indicating the data has been stored to the
Controller and the computer.
If an error message continues to appear:
A. Disconnect the Transformer.
B. Remove the Jumper from the Controller
• Wait 10 seconds.
C. Reinstall the Jumper and connect the Transformer.
D. Perform steps 1, and 4 through 11 above**.
* If an error message appears and all previous solutions
from the error message chart have been performed,
proceed to step A.
** If an error message appears at step 6, replace the
Controller.

Tank Monitor System SER 340074-A
Alemite, LLC 15 Revision (9-05)
Frequently Asked Questions
The following is a list of questions that may arise
during the operation of the tank monitor system.
1. Sometimes the 1234 password does not work. What
did I do wrong?
Be sure a dashed lined box appears within the
number box. The dashed box indicates that the
number is selected.
2. When should I change the Baud rate?
Select the lower rate anytime the system experiences
communication difficulties at the higher rate. This
change is for a modem connection only. The 19200
baud rate must be set for a direct connection.
3. Sometimes the system starts making additional calls
after the programmed scheduled call. Is this normal?
If a scheduled data collection was unsuccessful, the
system makes up to eight (8) attempts before
resuming the normal call interval.
4. Sometimes the system displays Dialing 3 Station 1.
What is this?
The system is attempting a follow-up call because of
unsuccessful data collection, or a busy line. It
displays each attempt number from 1 to 8. It
resumes the normal schedule after the eighth
attempt.
5. When the software freezes, what should I do?
Press the Ctrl+Alt+Delete keys together to end the
task. It may need to be done twice. Wait a few
seconds, then reopen the system. Check the
Configuration screen to see if the start time is OK.
Exit the screen and check the box adjacent to the
green field entitled Start Scheduled Callings to
resume.
6. How do I view the Communication Log (Logging
feature)?
The Logging file is located in the folder entitled
Bigview and is named Comm.log or Comm.txt.
Double right-click the file to open in Notepad or
WordPad (size dependent).
7. I uncheck the Start Scheduled Callings box and
nothing happens. Do I need to do something else?
No. The system is communicating with the
Controller and processing data. Once complete, the
red field will turn green and the system will then no
longer be active.
8. If I uncheck the Start Scheduled Callings box, what
happens when I recheck the box after missing some
scheduled calls?
The system takes the level readings for all the
missed calls in succession for that day.
Changes Since Last Printing
Added Spanish and French

SER 340074-A Tank Monitor System
Revision (9-05) 16 Alemite, LLC
Error Messages
Bigview Main Window (Status Screen): Open Field
Message Possible Problems Solution
Dialing Y for Station X Controller communicating with another PC Allow the system to complete all eight (8) dialing
attempts
Not Receive OK from Device 1. Faulty or loose wiring connection
2. Incorrect communications port chosen
3. Incorrect baud rate
4. Hidden password automatically sent by the system’s
software to the Controller is not recognized
5. Faulty Controller
1. Check RS232 Serial Cable or modem wiring
connections. Check Transformer wiring
connection.
2. Check to ensure the communications port used
for the modem matches the port chosen from the
Port drop-down menu
3. Change baud rate
4. Purge the Controller’s memory*
5. Replace Controller
# of Tanks Not Consistent!!! System is expecting to find X number of tanks as
defined in the Device Setup screen but the Controller
is set to Y number of tanks
Download correct number of tanks to the
Controller
BigView.ini Not Exist!!
Please Do Configuration User has not entered and saved parameters to the
Configuration screen Enter parameters in the Configuration screen and
Save
1. Cannot Open file_name The system cannot find the *.dev file to obtain
parameters for the station Complete download of Device Setup for the Controller (station)
2. Cannot Open file_name The system cannot find any device files to save
parameters for station Check Big View folder on PC hard drive for *.dev files. Reinstall software to create default *.dev files
3. Cannot Open file_name
for Station X The system cannot find any device file to obtain high/
low level parameters for the station User should complete download of high/low levels using Device Setup
Cannot Login to the Device 1. Hidden password automatically sent by the system’s
software to the Controller is not recognized
2. Faulty Controller
1. Check for intermittent serial cable connection
(if direct connected).
Purge the Controller’s memory*
2. Replace Controller
Station No is X in BigView;
It is Y in ControllerConflict between the station number assigned to the
Controller (during Device Setup) and the station
number chosen in the Configuration screen
1. Determine the station number in conflict and
change
2. Verify the modem phone number is correct
Cannot Open Serial Port The system is using a busy computer serial port to
communicate 1. Select the proper COMmunications port from the
Port drop-down menu
2. Close the application occupying the port
/Program files/BigView/
YXXXX.MXX/dXXsXX.dat File Not
Exists!
A level reading has yet to be taken today 1. Wait for the system to make the scheduled call
2. Change the call schedule
Device Setup Screen: Yellow Field
No OK 1. Communications error with the Controller
2. Faulty or loose wiring connection
3. Incorrect COMmunications port chosen
4. Incorrect baud rate
5. Hidden password automatically sent by the system’s
software to the Controller is not recognized
6. Faulty Controller
1. Wait for Setup Error message [about three (3)
minutes] and Download again
2. Check RS232 Serial Cable / modem connections.
Check Transformer wiring connection.
3. Select the proper COMmunications port from the
Port drop-down menu
4. Change baud rate
5. Purge the Controller’s memory*
6. Replace Controller
Cannot Log In Hidden password automatically sent by the system’s
software to the Controller is not recognized 1. Reschedule a call to the Controller 2. Purge the Controller’s memory*
END Failed PC communication port not reset Repeat Download
No Connection Communication link dropped Repeat Download
Setup Error Appears after certain Error Messages Repeat Download
* Refer to the section entitled Purge the Controller on Page 14 for details.

340074-A
340074-B
340075-5
340075-15
340075-25
Guía de servicio
Sistema de monitorización de tanques
17
Copyright © 2005 by Alemite, LLC
Este documento contiene información confidencial que es propiedad de Alemite, LLC
y no se debe copiar, usar o revelar a terceros sin una expresa autorización por escrito. Revisión (9-05)
Descripción
El sistema de monitorización de tanques mide y
registra el nivel de líquido de hasta 16 tanques por
controlador. Cada sistema cuenta con uno o más
controladores o sondas. Consulte la Figura 1.
Cada controlador incluye:
• Transformador de 9 Vdc
• Cable serie RS232 (consulte la Tabla 1)
•CD-ROM
ADVERTENCIA
No lo use con líquidos inflamables o
a base de petróleo que puedan producir
vapores explosivos.
Se pueden producir lesiones personales o
muerte producto de un incendio o una
explosión.
La sonda del sistema es compatible con líquidos
a base de petróleo no inflamables, aceites sintéticos
y anticongelantes. La sonda detecta la presión del
líquido sobre ella. El controlador explora las sondas
en forma secuencial a fin de suministrar energía y
recopilar los datos de presión. El controlador
convierte los datos de presión en el nivel del líquido
restante en el tanque.
Computadoras que no se incluyen
Se usa una computadora personal con ambiente
Windows para cargar y descargar datos desde y
hacia el controlador. Esta computadora se conecta
ya sea con el cable serie RS232 o a través de un
módem. También se pueden conectar computadoras
adicionales a través de módem.
Modelo Descriptión
340074-A Controlador de 8 canales*
340074-B Controlador de 16 canales*
340075-5 Sonda de nivel máximo de aceite de 1,5 m (5 pies)
340075-15 Sonda de nivel máximo de aceite de 4,6 m (15 pies)
340075-25 Sonda de nivel máximo de aceite de 7,6 m (25 pies)
* Incluye transformador de 9 Vdc, cable serie RS232 y CD-ROM.
Figura 1 Componentes del sistema
de monitorización de tanques
Precisión
Transformador Cable serie RS232
Entrada Salida Largo del cable Conexiones Longitud
Metros Pies Metros Pies
± 1 % del largo de la sonda 120 Vac, 60 Hz, 11 vatios 9 Vdc, 500 mA 1.83 6 Enchufe modular DB de 9 clavijas 3.66 12
Tabla 1 Especificaciones del sistema de monitorización de tanques

SER 340074-A Sistema de monitorización de tanques
Revisión (9-05) 18 Alemite, LLC
Lista de ilustraciones
Índice
Título de la sección Página
Descripción .................................................................17
Antes de la instalación ................................................20
Instalación del equipo .................................................20
Determinar la ubicación de las perforaciones
para los cables y efectuarlas.....................................20
Instalación del controlador.......................................20
Instalar el tablero de circuitos............................20
Cableado de los componentes..................................21
Sonda....................................................................21
Controlador..........................................................21
Computadora personal........................................22
Completar la instalación del equipo ........................22
Instalación del software ..............................................23
Pantalla de contraseña en BigView Main Window
(Ventana principal BigView)..............................23
Pantalla de estado en Bigview Main Window.........23
Admistrator Window (Ventana de administrador)..23
Pantalla Configuration (Configuración)..................24
Pantalla Device Setup
(Configuración de dispositivo)...........................25
Ficha Site (Sitio).......................................................25
Título de la sección Página
Ficha Data (Datos) ...................................................25
Ficha Data (continuación)........................................26
Configuración del sistema ..........................................27
Resumen....................................................................27
Software ....................................................................27
Monitorización del sistema.........................................28
Pantalla de estado en Bigview Main Window........28
Ver gráficamente los niveles registrados ................28
Ver numéricamente los niveles registrados.............29
Ver estaciones de días anteriores.............................29
Modificación del sistema............................................30
Agregar una estación................................................30
Eliminar una estación...............................................30
Cambiar un parámetro de la pantalla
Configuration......................................................30
Cambiar un parámetro de la pantalla
Device Setup.......................................................30
Purga del controlador .................................................30
Preguntas más frecuentes............................................31
Mensajes de error .......................................................32
Título de la figura Página
Componentes del sistema
de monitorización de tanques................................ 17
Sistema de monitorización de tanques
Instalación normal ................................................ 19
Grapas tiradoras de cable de protección
contra los tirones estancas a los líquidos............... 20
Conexión del cable de alimentación de la sonda
al bloque de terminales T1
y a la conexión del transformador......................... 21
Conexiones directa y de módem a los jacks
telefónicos y conexión del puente
a los terminales dobles.......................................... 22
Esquema del cable serie RS232.................................. 22
Pantalla de contraseña en Bigview Main Window...... 23
Título de la figura Página
Pantalla de estado en Bigview Main Window
(directamente seleccionada en el menú
desplegable Connect) ............................................23
Pantalla Administrator Window..................................23
Pantalla Configuration (Configuración)......................24
Pantalla Device Setup (ficha Site) ..............................25
Pantalla Device Setup (ficha Data) .............................25
Pantalla de estado en Bigview Main Window
(con advertencias - normal)...................................28
Pantalla normal Station Viewer
(Usuario de la estación).........................................28
Pantalla normal View Data Window
(Ventana de vista de datos)....................................29
Pantalla normal File Browser
(Explorador de archivos).......................................29

Sistema de monitorización de tanques SER 340074-A
Alemite, LLC 19 Revisión (9-05)
Figura 2 Sistema de monitorización de tanques - Instalación normal

SER 340074-A Sistema de monitorización de tanques
Revisión (9-05) 20 Alemite, LLC
Antes de la instalación
Es necesario que el cliente cuente con equipo adicional
para completar el proceso de instalación. Estos componentes
son:• un cable trifilar (consulte la Figura 2);
• grapas tiradoras de cable de protección contra los
tirones estancas a los líquidos (consulte la Figura 3);
• un cable telefónico (para la computadora conectada a
un módem);
• una computadora personal.
Los requisitos mínimos de la computadora son:
• IBM compatible con un procesador Pentium 1 o
posterior;
• sistema operativo Windows 98, 2000 o XP Pro;
• memoria RAM de 64 MB para Windows 98;
• memoria RAM de 128 MB para Windows 2000 y XP
Pro;
• espacio libre de 4,5 MB en el disco duro para los
archivos de programa y texto;
• espacio libre de 10 MB en el disco duro para los
archivos de datos*;
• unidad de CD ROM;
• puerto serie o adaptador USB o serie;
• módem de 2400 baudios o más rápido (para la
conexión de módem).
*El tamaño de almacenamiento real necesario depende
del número de tanques monitorizados, la frecuencia de las
lecturas de nivel y la cantidad de datos históricos retendios.
Instalación del equipo
Determinar la ubicación de las perforaciones para los
cables y efectuarlas
1. Suelte los cuatro tornillos que afirman la cubierta del
controlador a la caja.
• Saque la cubierta.
PRECAUCIÓN
Asegúrese de que no existe transferencia de elec-
tricidad estática al tablero de circuitos cuando la
saque, ya que pueden dañarse los componentes.
2. Saque los tornillos que afirman el tablero de circuitos en
la caja.
• Saque el tablero de la caja.
PRECAUCIÓN
Realice las perforaciones para cables en el fondo
de la caja del controlador. Esto ayuda a prevenir en
ingreso de humedad.
IMPORTANTE: Asegúrese de dejar espacio
suficiente entre las perforaciones para poder
apretar las contratuercas.
3. Realice perforaciones del tamaño correcto para las
grapas tiradoras de cable o piezas de montaje de
canalización en el fondo de la caja del controlador.
Se pueden usar grapas tiradoras de cable de protección
contra los tirones estancas a los líquidos para los cables de
las sondas. Consulte la Figura 3.
Instalación del controlador
Si es necesario montar el controlador en una pared,
existen dos opciones:
• Usar los orificios para tornillos de la cubierta.
• Realizar perforaciones en la parte posterior de la caja.
Perforar la caja (opción)
Ubique las cuatro áreas circulares rebajadas en las
esquinas de la caja. Realice el montaje con los tornillos que
no se incluyen.
IMPORTANTE: Cubra cada uno de los tornil-
los con las tapas protectoras incluidas a fin
de asegurar un sello impermeable.
Instalar el tablero de circuitos
PRECAUCIÓN
Asegúrese de que no existe transferencia de elec-
tricidad estática al tablero de circuitos durante la
instalación, ya que pueden dañarse los compo-
nentes.
4. Instale los tornillos que afirman el tablero de circuitos
en la caja.
• No apriete en exceso los tornillos.
Figura 3 Grapas tiradoras de cable de protección contra
los tirones estancas a los líquidos
Grapa tiradora de cable Tamaño de las perforaciones
para la instalación
Número de pieza Descripción Milímetros Pulgadas
339009 Un cable 15.5 0.61
339010 Cuatro cables 23 0.91