Alert Technologies EasyAssist EA-200 User manual

EasyAssist
Direct to Radio Call Button
Operating Manual

NOTES:
Table of Contents

Contents
Introduction............................................................................4
RF Safety and FCC Information............................................5
Industry Canada Information.................................................6
Safety and Information..........................................................7
EasyAssist Controls..............................................................8-9
Getting Started......................................................................10
Installing the Batteries................................................10
Recording...................................................................11
Volume.......................................................................12
Locking.......................................................................13
Mounting.....................................................................14-15
Trouble Shooting...................................................................16
Advanced Operation..............................................................17
Frequency and CTCSS controls.................................17
Frequency and CTCSS input examples.....................18
Frequency Chart.........................................................19
CTCSS Chart..............................................................20
Table of Contents

Introduction
Thank you for purchasing the Alert Technologies EasyAssist. The EasyAssist
was designed for easy deployment, maintenance, durability, and rock solid
operation for years. We encourage you to consider the various areas in your
facility that would benet from the EasyAssist. Any place you have a need for
2-Way radio communications, you can quickly add efciencies with the
deployment of the EasyAssist.
Once again thank you for purchasing a product completely Made in the
USA by people who care about what they do and how it benets the people
around the country and the world.
Very best regards,
Alert Technologies, Inc.
Introduction

RF Safety and Compliance
RF Safety and FCC Compliance
EasyAssist is a device that complies with part 15 of the FCC rules. Operation is
subject to the condition that this device does not cause harmful interference.
Federal Communications Commission
445 12th Street, SW
Washington, DC 20554
1-888-225-5322 (1-888-CALL FCC) Voice: toll-free
1-888-835-5322 (1-888-TELL FCC) TTY: toll-free
You may be required to obtain and maintain a license from the FCC to operate
this device in your environment. Please contact the FCC via the following
contact information to ensure your compliance.
Changes or modications not expressly approved by the manufacturer could
void the user’s authority to operate the equipment.

Canadian Compliance
For Canadian Regulations and Compliance contact:
Industry Canada
C.D. Howe Building
235 Queen Street
Ottawa, Ontario K1A 0H5
Canada
Toll-free: 1-800-328-6189 (Canada)
Canadian Compliance
EasyAssist is a device that complies with part Industry Canada rules. Operation
is subject to the condition that this device does not cause harmful interference.
You may be required to obtain and maintain a license from the FCC to operate
this device in your environment. Please contact the FCC via the following
contact information to ensure your compliance.
Changes or modications not expressly approved by the manufacturer could
void the user’s authority to operate the equipment.

The EasyAssist requires care in mounting and servicing. Observing the
following precautions will ensure the proper function and safety of the
unit.
- Do not screw through the device to mount to a surface.
- Keep the EasyAssist away from water, high moisture, or high temperatures.
- This equipment contains potentially hazardous voltages. Do not attempt to
disassemble the unit.
- Excepting the batteries this unit contains absolutely no user serviceable
components and all service should be completed only by qualied service
personnel.
- Do not dispose of batteries in re. The batteries may explode.
- Do not open or mutilate the batteries, they contain dangerous electrolytes.
- Operating this unit in any capacity other than its intended purpose may
result in system failure and possible injury.
Safety and Information
CAUTION!

Available Controls and Components
FRONT
1. Volume Up and Down
2. Message (Play)back
3. (Forward) to next message
4. (Wakeup) the unit from sleep
5. (Erase) the selected message
6. (Record) the current message
7. (Mic) is the microphone location
8. (Freq and Code Select)
9. (Options Selections)
10. Speaker
11. Call Button
12. Shield Mount
BACK
1. Mounting Bracket
2. Mounting Bracket Lock Screw
3. Auxillery Call Button or Power Jack
EasyAssist Controls

EasyAssist Controls
Front Back
1
23 4
5 6 7
8 9
12
2
3
1
11
10

Installing the Batteries
1. Insert any coin into the slot on the side of the battery door.
2. Firmly twist the coin to remove the battery door.
3. Locate the colored dot on end of the battery sled.
4. Insert the dotted end of the sled rst until it reaches the back and then rmly press down to
latch the sled in place. (g. 1)
5. The EasyAssist should wake up and the front button should ash three (3) times.
6. Locate the battery sled retaining post on the battery door and align it to the top of the
EasyAssist.
Setup Process
- Install batteries
- Record messages
- Adjusting the volume
- Lock unit controls
- Mount to wall
- Test operation
(g. 1)
The Easy Assist system will support up to 6 messages of 10 seconds each.
The system expects the following message order each message can be accessed by pressing
(wakeup) and then counting the number of times the button ashes.
Pressing (Wakeup) will display the number of ashes associated with the current message.
Message 1 (1 ash) : Call Button local (non-radio) announcement.
Message 2 (2 ashes): Call Button radio broadcast message.
Message 3 (3 ashes): Message 3: Aux Button radio broadcast message.
Message 4 (4 ashes): Not assigned this software version.
Message 5 (5 ashes): Not assigned this software version.
Message 6 (6 ashes): “Low Battery” radio broadcast message.
1. Select the message number to record. Press the (Wakeup) button to indicate the current
message selected by the system. The status led will ash to indicate the current message
selected. Press the Forward button to move to the next message. The message number will
count up to 6 and loop back to message 1 by repeatedly pressing the FORWARD button. It is
not necessary to erase the current message prior to recording a new message. The system will
automatically issue an “erase” prior to recording the new message.
2. Begin Message Recording. Press and hold the RECORD button to record a message. The
status LED will turn on to indicate message recording in progress. Release the RECORD button
when nished. The maximum message length for any message location is 10 seconds. If the
button is held longer than 10 seconds, the recording will automatically end at 10 seconds.
(Cont.)
Getting Started

Recoding Messages
The Easy Assist system will support up to 6 messages of 10 seconds each.
The system expects the following message order each message can be accessed by pressing
(wakeup) and then counting the number of times the button ashes.
Pressing (Wakeup) will display the number of ashes associated with the current message.
Message 1 (1 ash) : Call Button local (non-radio) announcement.
Message 2 (2 ashes): Call Button radio broadcast message.
Message 3 (3 ashes): Message 3: Aux Button radio broadcast message.
Message 4 (4 ashes): Not assigned this software version.
Message 5 (5 ashes): Not assigned this software version.
Message 6 (6 ashes): “Low Battery” radio broadcast message.
1. Select the message number to record. Press the (Wakeup) button to indicate the current
message selected by the system. The status led will ash to indicate the current message
selected. Press the Forward button to move to the next message. The message number will
count up to 6 and loop back to message 1 by repeatedly pressing the FORWARD button. It is
not necessary to erase the current message prior to recording a new message. The system will
automatically issue an “erase” prior to recording the new message.
2. Begin Message Recording. Press and hold the RECORD button to record a message. The
status LED will turn on to indicate message recording in progress. Release the RECORD button
when nished. The maximum message length for any message location is 10 seconds. If the
button is held longer than 10 seconds, the recording will automatically end at 10 seconds.
(Cont.)
Recording Messages

Adjusting the Volume
4
Adjusting the Volume
The volume level will advance up one level with each press of the VOLUME button during playback
of a message. A message must be playing (by pressing the Play button) while the volume is
adjusted.
The system will advance from max volume (Level 6) back to minimum volume (Level 1) if the
system is already at level 6 when the VOLUME button is pressed. The system will continually cycle
from Level 1 to Level 6, and back to Level 1 with each press of the VOLUME button.
Volume can change only during PLAYBACK of a message.
To nd out the current volume setting (1-6), press the VOLUME button when there no messages in
playback, and count the number of ashes on the status LED.
To adjust the Volume:
1. Determine the current volume setting by pressing the VOLUME button when no
playback is active. Count the number of ashes on the status LED (for volume level 1-6).
2. Select a message for Playback by pressing the FORWARD button if needed.
3. Press PLAY.
4. While the message is in playback, press the VOLUME button for the desired volume
level.
5. Each press of the VOLUME button will display the new volume setting on the status
LED, and the volume will immediately change on the playback message.
3. Press the PLAYBACK button to playback the new message on the local speaker (no radio
broadcast will occur when pressing the PLAY button, only the local speaker will become active).

Note: Changing the volume (using the VOLUME button) will change both the volume level play-
back on the local speaker and the volume level broadcast on the radio system.
If the volume level is changed, the radio broadcast volume level MUST be veried to make sure it is
not too low or too high on the radio receiver.
5
Locking the Controls
Locking the Controls
It may be necessary for you to lock and unlock the controls on your EasyAssist
to prevent unwanted tampering of messages. This can be achieved by pressing
and holding the Call Button for three (3) seconds.
After changes have been made the system will revert to a locked status after 30
seconds of inactivity.
When locked the system will respond to some controls but never the Record or
Volume functions that could change the operation of the system.

Mounting the EasyAssist
4
Mounting the EasyAssist
The EasyAssist can be mounted to the wall using the included 3M DuoLock strips or by using the
optional steel wall mounting bracket.
Using 3M DuoLock
Ensure both the back of the EasyAssist and the area of wall that it is being attached to is clean,
at, and dry. The DuoLock will not effectively attach to masonry or other rough surfaces that would
prevent the adhesive from making maximum contact.
1. Peel off one side of the DouLock’s release backing and rmly adhere to the left side of rear panel
of the EasyAssist
2. Repeat with the same side of the other piece of DuoLock
3. Once both strips of DuoLock are attached to the EasyAssist peel off the exposed release backing
4. Carefully align the EasyAssist straight and level on the surface that you intend to place it
5. Once the EasyAssist appears aligned rmly press it to the wall in one motion
Note- The EasyAssist is now removable by rm pressure around the exterior edges of the unit. For
permanent and tamper proof mounting please use the Metal Mounting Bracket available from your
EasyAssist Dealer.

5
Mounting the EasyAssist
Mounting the EasyAssist with Optional Mounting Bracket
NOTE: The EasyAssist Mounting Bracket is available from your EasyAssist Dealer.
Mounting the EasyAssist to a wall permanently is best accomplished with the EasyAssist Mounting
Bracket.
This bracket is composed of three pieces. Two of the pieces are attached to the EasyAssist via
three screws each which attach to the holes on the back of the EasyAssist, the nal piece is
mounted to the all with the narrow part facing up and the bent tabs facing out.
The wall mounted piece is mounted using any hardware that properly accommodates the holes in
the mounting bracket and are best suited for the wall construction.
Attached to EasyAssist
Attached to Wall
Back View
1. Using the supplied hardware attach the two “L” shaped brackets to
the Back of the EasyAssist
2. Mount the triangle shaped Wall bracket to the wall making sure to use
the most appropriate mounting hardware for your wall construction.
3. Slide the EasyAssist over the triangle shaped wall bracket.
4. Locate one of the holes on either side of the EasyAssist bracket and
screw in the small lock screw provided.
This will secure the EasyAssist to the wall provided the lock screw is not
removed.
Lock Screw

Troubleshooting
Test Operation and Trouble Shooting
Testing the EasyAssist for proper function before leaving it unattended is an important step in
making sure your EasyAssist is giving you the the benets you need.
Condition Result Troubleshoot
Press the Call Button. Button begins to glow and a local
message is played followed by a
radio message.
1. Batteries inserted correctly?
2. Messages recorded to mes-
sage 1 and 2
3. EasyAssist and radio on the
same frequency
Press the wake up
button and then press
play.
The Call Button blinks indicating
the current message selected.
When PLAY is pressed the unit
will play the selected message.
1. Batteries inserted correctly?
2. Press FORWARD to select
message 1, 2, or 6 and press
PLAY.
3. Re-Record message 1, 2, 6
Volume at the proper
level?
Press the PLAY button while on
message 1,2, 6 and listen to the
speaker. The sound should be
audible in the environment the
unit will operate
1. Message recorded clearly
and in a quite environment?
2. Press PLAY and Volume
UP or DOWN to arrive at the
proper volume.
EasyAssist broad-
casting low battery
message.
Follow the procedure outlined in
the setup section to replace the
batteries.
1. Did you use high quality
batteries?
2. Insert the battery sled and
press down rmly to seat.

The 8-positon option switch is used to select the new Frequency and CTCSS codes. The option
switch assignment is shown below:
Advanced Operations
NOTE: Setting the Frequency and CTCSS Codes for your EasyAssist should
only be done by a trained service technician. If you have problems with your
Frequency you should contact your help desk or EasyAssist Dealer for assis-
tance.
ADVANCED OPERATIONS

Example Frequency Selection for 462.8625 MHz
1. Make sure the system is “awake” by pressing the WAKE UP button. A 60 second count-down
timer is now active to allow the new frequency selection. Each press of the WAKE UP button
will reset the count-down timer to 60 seconds before entering “sleep” mode.
2. Select the Frequency using the Option dip switches. For example, if the desired
frequency is 462.8625, number 27 on the frequency chart, dip switches 2, 3, 5, and 6
should be ON, with 1 and 4 OFF. 16+8+2+1=27.
3. To load the frequency, move switch 7 (Frequency Load switch) from OFF-ON-OFF. The
new frequency is now loaded into the Easy Assist System.
Example CTCSS Code Selection for 91.5 Hz
1. Make sure the system is “awake” by pressing the WAKE UP button. A 60 second count-down
timer is now active to allow the new frequency selection. Each press of the WAKE UP button
will reset the count-down timer to 60 seconds before entering “sleep” mode.
2. Select the CTCSS Code using the Option dip switches. For example, if the desired
CTCSS code is 91.5 Hz, number 9 on the CCTSS code chart, dip switches 3 and 6 should
be ON, with 1, 2, 4 and 5 OFF. 8+1=9.
3. To load the CTCSS code, move switch 8 (CTCSS Load switch) from OFF-ON-OFF. The
new CTCSS code is now loaded into the Easy Assist System.
Note: Frequency Load switch #7 and CTCSS load switch #8 should remain in the OFF
position at all times, unless loading a new value.
Advanced Operations

Setting the Channel and Privacy Codes
Frequency Selection Chart
Frequency
1-12
Frequency
Value
Frequency
13-24
Frequency
Value
1 464.5000 13 461.1375
2 464.5500 14 461.1625
3 467.7625 15 461.1875
4 467.8125 16 461.2125
5 467.8500 17 461.2375
6 467.8750 18 461.2625
7 467.9000 19 461.2875
8 467.9250 20 461.3125
9 461.0375 21 461.3375
10 461.6025 22 461.3625
11 461.0875 23 462.7625
12 461.1125 24 462.7875
Advanced Operations

Frequency
25-38
Frequency
Value
Frequency
39-52
Frequency
Value
25 462.8125 41 466.2125
26 462.8375 42 466.2375
27 462.8625 43 466.2625
28 462.8875 44 466.2875
29 462.9125 45 466.3125
30 464.4875 46 466.3375
31 464.5125 47 466.3625
32 464.5375 48 467.7875
33 464.5625 49 467.8375
34 466.0375 50 467.8625
35 466.0625 51 467.8875
36 466.0875 52 467.9125
37 466.1125 53 469.4875
38 466.1375 54 469.5125
39 466.1625 55 469.5375
40 466.1875 56 469.5625
Advanced Operations
Table of contents