ALFAtron ALF-5X-4KCAM User manual

www.alfatronelectronics.com
ALFATRON ELECTRONICS GmbH GERMANY
4K PTZ CAMERA
ALF-5X / 12X-4KCAM

ALFATRON ALF-5X/12X-4KCAM
Warning
Improper operations may damage the product structure and result in
mechanical failure. Please note the following tips.
Do not move the camera by
grabbing the head.
Move the camera by holding
the bottom with one or both hands.
Please do not rotate the lens
and holder manually no matter the
camera is power on or off; otherwise
it may damage the camera structure
and result in failure of camera
self-check and unable to start the camera.

ALFATRON ALF-5X/12X-4KCAM
Content
ALFATRON ELECTRONICS GMBH GERMANY................................................................................................ 1
ALF-5X / 12X-4KCAM ............................................................................................................................................. 1
1. CAMERA INSTALLATION...........................................................................................................................- 3 -
1.1 CAMERA INTRODUCTION .......................................................................................................................... - 3-
1.2 INTERFACES AND CONNECTION .............................................................................................................. - 4-
1.3 MOUNTING BRACKETS ........................................................................................................................... - 5-
2. PRODUCT OVERVIEW..................................................................................................................................- 8 -
2.1 DIMENSION.................................................................................................................................................... - 8-
2.2 ACCESSORY ................................................................................................................................................... - 8-
2.3 RS-232 INTERFACE........................................................................................................................................ - 9-
2.5 MAIN FEATURES .......................................................................................................................................... - 11 -
2.6 TECHNICAL PARAMETERS............................................................................................................................ - 12 -
3. REMOTE CONTROL ....................................................................................................................................- 14 -
REMOTE CONTROL INSTRUCTIONS:REMOTE CONTROL IS DIVIDED INTO TWO TYPES:INFRARED REMOTE CONTROL
AND WIRELESS REMOTE CONTROL.PLEASE READ THE FOLLOWING CONTENTS ACCORDING TO THE ACTUAL
REMOTE-CONTROL TYPE.................................................................................................................................... - 14 -
3.1 CODE MATCHING FOR WIRELESS REMOTE CONTROL ................................................................................. - 14 -
3.2 Keys Introduction for IR Remote Control.........................................................................................- 15 -
3.3 MENU INTRODUCTION................................................................................................................................ - 17 -
4. NETWORK CONFIGURATION ..................................................................................................................- 19 -
4.1 NETWORK CONNECTION ........................................................................................................................... - 19 -
4.2.1 Web Client.........................................................................................................................................- 20 -
4.3 STREAMING ................................................................................................................................................. - 22 -
5. SERIAL PORT COMMUNICATION AND CONTROL.............................................................................- 25 -
5.1 VISCA PROTOCOL RETURN COMMAND ...................................................................................................... - 25 -
5.2 VISCA Protocol Control Command...................................................................................................- 25 -
5.3 VISCA PROTOCOL INQUIRY COMMAND...................................................................................................... - 28 -
5.4 PELCO-D PROTOCOL COMMAND LIST ......................................................................................................... - 30 -
5.5 PELCO-P PROTOCOL COMMAND LIST.......................................................................................................... - 30 -
6. MAINTENANCE AND TROUBLESHOOTING ..........................................................................................- 32 -
6.1 CAMERA MAINTENANCE ............................................................................................................................. - 32 -
7. WARRANTY ..................................................................................................................................................- 34 -

ALFATRON ALF-5X/12X-4KCAM
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Attention
NOTE: This equipment has been tested and was found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment can generate and radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference through one or more of the following measures:
---Reorient or relocate the receiving antenna.
---Increase the distance between the equipment and receiver.
---Connect the equipment into an outlet on a circuit different from which the receiver is connected.
---Consult the dealer or an experienced radio/TV technician for help.
WARNING: Changes or modifications not expressly approved by the party responsible for compliance, could void the
user's authority to operate the equipment.
Radiation Exposure
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two
conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired operation of the device.

ALFATRON ALF-5X/12X-4KCAM
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This manual introduces in detail the functions, installation and operation for this PTZ camera.
Please read this manual carefully before installation and use.
1. Cautions
1.1 Avoid damage to product caused by heavy pressure, strong vibration or immersion during
transportation, storage and installation.
1.2 Housing of this product is made of organic materials. Do not expose it to any liquid, gas or solids
which may corrode the shell.
1.3 Do not expose the product to rain or moisture.
1.4 To prevent the risk of electric shock, do not open the case. Installation and maintenance should only
be carried out by qualified technicians.
1.5 Do not use the product beyond the specified temperature, humidity or power supply specifications.
1.6 Wipe it with a soft, dry cloth when cleaning the camera lens. Wipe it gently with a mild detergent if
needed. Do not use strong or corrosive detergents to avoid scratching the lens and affecting the
image.
1.7 This product contains no parts which can be maintained by users themselves. Any damage caused
by dismantling the product by user without permission is not covered by warranty.
2. Electrical Safety
Installation and use of this product must strictly comply with local electrical safety standards.
The power supply of the product is ±12V, the max electrical current is 2A .
3. Install
3.1 Do not rotate the camera head violently, otherwise it may cause mechanical failure.
3.2 This product should be placed on a stable desktop or other horizontal surface. Do not install the
product obliquely, otherwise it may display inclined image.
3.3 Ensure there are no obstacles within rotation range of the holder.
3.4 Do not power on before completely installation.
4. Magnetic Interference
Electromagnetic fields at specific frequencies may affect the video image. This product is Class A. It may
cause radio interference in household application. Appropriate measure is required.

ALFATRON ALF-5X/12X-4KCAM
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1. Camera Installation
1.1Camera Introduction
Figure 1.1 Product Interface
1.Camera Lens 7.Power Switch 13.RS422/RS485 Interface
2.Camera Base 8.DC12V Input Power Supply
Socket
14.Audio Input Interface
（ LINE-IN
）
3.Indicator Light 9.LAN Port 15.USB3.0 Interface
4.Infrared Receiver
10.Rotary DIP Switch 16.HDMI Output Interface
5.Tripod Screw Hole 11.RS232 Control
Interface(input)
6.Tripod Screw Hole 12.RS232 Control
Interface(output)
The default address selected by the remote control is 1. When the remote control transmits a signal
to the camera, the status indicator light on the camera flashes green;
If the remote-control address selection is wrong, the indicator light does not flash and the remote
control address is invalid.

ALFATRON ALF-5X/12X-4KCAM
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1.2 Interfaces and Connection
Figure 1.3 Wiring Diagram
1) After power on and self-warming, the camera will automatically return to the preset 0 position if it’s
pre-set.
2) The default address for the IR remote control is 1#. If the menu restored to factory defaults, the
remote-control default address will restore to 1#.

ALFATRON ALF-5X/12X-4KCAM
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1.3 Mounting Brackets
Notes:
Ceiling or wall mounting brackets can only be mounted on a concrete wall.
For safety reason, plasterboard is not recommended.
1）Wall Mounting

ALFATRON ALF-5X/12X-4KCAM
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ALFATRON ALF-5X/12X-4KCAM
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2）Ceiling Mounting

ALFATRON ALF-5X/12X-4KCAM
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2. Product Overview
2.1 Dimension
Figure 2.2 Product Dimension
2.2 Accessory
Please see below standard and optional accessories when unpacking the box.
Standard Accessories
Power adapter
IR Remote Control
RS232 Cable
User Manual
USB3.0 Cable
Wall or Ceiling Mount Bracket

ALFATRON ALF-5X/12X-4KCAM
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2.3 RS-232 Interface
1）RS-232 Interface Definition
Connection to PC or Camera Controller
Camera
WindowsDB-
9
1.DTR
1.DCD
2.DSR
2.RXD
3.TXD
3.TXD
4.GND
4.DTR
5.RXD
5.GND
6.GND
6.DSR
7.IR OUT
7.RTS
8.NC
8.CTS
9.RI
2）Mini-DIN8-pin Port Definition
3)
RS232(DB9) Port Definition
NO
.
Port Definition
1
DTR
Data Terminal Ready
2
DSR
Data Set Ready
3
TXD
Transmit Data
4
GND
Signal Ground
5
RXD
Receive Data
6 GND Signal Ground
7
IR
OUT
IR Commander Signal
8
NC
No Connection
NO. Port Definition
1 DCD Data Carrier Detect
2 RXD Receive Data
3 TXD Transmit Data
4 DTR Data Terminal Ready
5
GND
System Ground
6
DSR
Data Set Ready

ALFATRON ALF-5X/12X-4KCAM
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VISCA serial network as shown below
Camera cascade connection
Camera 1
Camera 2
1.DTR 1.DTR
2.DSR
2.DSR
3.TXD 3.TXD
4.GND
4.GND
5.RXD
5.RXD
6.GND 6.GND
7.IR OUT
7.OPEN
8. NC 8.OPEN
Note: Camera has an RS232 input and output interfaces, which can be cascaded according to the above
diagram;
7
RTS
Request to Send
8 CTS
Clear to Send
9 RI Ring Indicator

ALFATRON ALF-5X/12X-4KCAM
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2.4 Rotary DIP Switch
Note: After the video format is modified by the rotating encoder, a full power cycle is required.
Example: Turn the dial to C, D, E or F, power off the and restart it after a few seconds, the
On-Camera Display menu will now reflect the new video format selected.
2.5 Main Features
This series camera has multiple functions, superior performance and a rich video output interface;
Featuring advanced ISP processing algorithms, offering vivid and high resolution video with a strong
sense of depth and fantastic color rendition. It supports H.264 and H.265 encoding which makes motion
video more fluent and clear under low bandwidth conditions.
4K UHD Resolution: 8.51M megapixel high quality SONY CMOS sensor. Resolution is up to 4K with
frame rate up to 60fps.
Optical Zoom Lens: 12X optical zoom lens and 70° wide angle lens, 5X optical zoom lens and 80° wide
angle lens for options.
Leading Auto Focus Technology: Fast, accurate and stable auto focusing technology.
Low Noise and High SNR: Super high Signal-to-Noise Ratio is achieved with a low noise CMOS sensor.
Advanced 2D/3D noise reduction technology further reduces the noise while ensuring high image clarity.
Multiple video output interfaces: HDMI, USB3.0, LAN.
Multiple Audio/Video Compression Standards: USB3.0 interface supports MJPEG, H264, YUY2,
NV12, H265; supporta AAC, MP3 and G.711A audio compression, 8000, 16000, 32000, 44100, 48000
sampling frequency.
Multiple Network Protocols: Supports ONVIF, RTSP, RTMP protocols; Support RTMP push mode,
easy to be connected to streaming servers; Support RTP multicast mode; Support network full command
for VISCA control protocols.
Control Interface: RS422 input (compatible with RS485), RS232 input/output (cascade connection)
Multiple Control Protocols: Support VISCA, PELCO-D and PELCO-P protocols; Support automatic
identification protocols.
Built-in gravity sensor: Built-in gravity sensor, Support PTZ automatic flip function, convenient for
installation.
Dial-up video format Dial-up video format
0 4KP60 8 1080P30
1 4KP50 9 1080P25
2 4KP30 A 720P60
3 4K25 B 720P50
4 1080P60 C video format to be set
on the menu
5 1080P50 D video format to be set
on the menu
6 1080I60 E video format to be set
on the menu
7 1080I50 F video format to be set
on the menu

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Quiet Pan / Tilt Movement: With high accuracy step driving motor, the camera pan and tilt is extremely
quiet and smooth.
Multiple presets: Up to 255 presets (10 presets via remote control).
IR / Wireless Remote Control: Users can choose IR remote control or wireless remote control according
to different conditions. 2.4G wireless remote control is not affected by the angle, distance or infrared
interference. Far-end-control is also available.
Multiple Applications: Online-education, Lecture Capture, Webcasting, Video conferencing,
Tele-medicine, Unified Communication, Emergency command and control systems, etc.
2.6 Technical Parameters
Camera Parameter
Model
A
B
Optical Zoom
12X
5X
View Angle
Parallel
：
6.55°
（
N
）～
69.4°
（
W
）
Vertical：3.66°（N）～42.8°（W）
Parallel
：
26.51°
（
N
）～
79.18°
（
W
）
Vertical：15.29°（N）～49.22°（W）
AV
F1.6 ～F2.8±5%
F2.0 ～F2.8±5%
Sensor
1/2.8 inch SONY CMOS sensor
1/2.5 inch SONY CMOS sensor
Effective Pixels
8.51M megapixel 16:9
Video Format
HDMI video format
4KP60, 4KP50, 4KP30, 4KP25, 1080P60, 1080P50, 1080I60, 1080I50,
1080P30, 1080P25, 720P60, 720P50
USB3.0 interface video format
YUY2/NV12: 1920×1080P30, 1280×720P30, 960×540P30, 640×360P30,
640×480P30, 320×176P30
MJPEG/ H.264/ H.265: 3840×2160P30, 1920×1080P30, 1280×720P30,
1024×576P30, 960×540P30, 800×448P30, 640×360P30, 640×480P30,
320×176P30
USB3.0 is compatible with USB2.0 video format
YUY2/NV12: 640×360P30, 640×480P30, 320×176P30
MJPEG/ H.264/ H.265: 3840×2160P30,1920×1080P30, 1280×720P30,
1024×576P30, 960×540P30, 800×448P30, 640×360P30, 640×480P30,
320×176P30
Minimum
Illumination
0.05Lux (F1.8, AGC ON)
DNR
2D﹠3D DNR
White Balance
Auto / Manual/ One Push/ Specify color temperature
Focus
Auto/ Manual/ One Push Focus
Exposure Mode
Auto/ Manual/ Shutter priority/ Aperture priority/ brightness priority
Aperture
F1.8 ～F11 CLOSE
Shutter Speed
1/25
～
1/10000
BLC
ON/ OFF
WDR
OFF/ Dynamic level adjustment
Video
Adjustment
Brightness, Color, Saturation, Contrast, Sharpness, B/W mode, Gamma curve
SNR
≥50dB

ALFATRON ALF-5X/12X-4KCAM
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Input/Output Interface
Video Interfaces
HDMI, USB3.0
（
Type B compatible with USB2.0, LAN (POE), A-IN, RS232-IN,
RS232-OUT, RS422（compatible with RS485, Rotary DIP switch, DC12V Power
Supply, Power Switch
Video
Compression
Format
LAN Interface: H.265, H.264
USB 3.0 Interface: YUY2, MJPEG, H.264, H265, NV12
Audio Input
Interface
Double track 3.5mm linear input
Audio Output
Interface
HDMI, LAN, USB3.0
Audio
Compression
Format
AAC, MP3, G.711A
Network
Interface
10M/ 100M/ 1000M Adaptive Ethernet port, support POE power supply, support
audio and video output
Network
Protocols
RTSP, RTMP, ONVIF, Network VISCA control protocol
；
Support remote upgrade, reboot and reset
Control Interface
RS232-IN, RS232-OUT, RS422 compatible with RS485
Serial
Communication
protocol
VISCA/ Pelco-D/ Pelco-P
Baud Rate: 115200/ 38400/ 9600/ 4800/ 2400
USB
Communication
Protocol
UVC（Video，UAC（Audio）
Power Interface
HEC3800 outlet (DC12V)
Supply Adapter
AC110V-AC220V to DC12V/2.5A
Input Voltage
DC12V±10%
Input Current
<1A
Power
Consumption
<12W
PTZ Parameter
Pan Rotation
-170°～+170°
Tilt Rotation
-30°
～
+90°
Pan Control
Speed
0.1°/s～100°/s
Tilt Control
Speed
0.1°/s～45°/s
Preset Speed
Pan: 100°/s, Tilt: 45°/s
Preset Number
255 presets (10 presets via remote control)
Other Parameter
Stored
Temperature
-10℃～+60℃
Stored Humidity
20%～95%
Working
Temperature
-10℃～+50℃
Working
Humidity
20%
～
80%
Dimension
181mm（L）×115mm（W）×149mm（H）
Weight
1.15kg
Application
Indoor

ALFATRON ALF-5X/12X-4KCAM
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3. Remote Control
Remote control instructions: remote control is divided into two types: infrared remote control and wireless
remote control. Please read the following contents according to the actual remote-control type.
3.1 Code Matching for Wireless Remote Control
One to One Code Matching:
Press the "set" button and "[CAMERA NUMBER]" keys combined for 3 seconds,
LED indicator starts flashing. When the camera receives the signal the power on
LED indicator will go off if the code matching was successful. The camera can then
be controlled by this remote control after one to one code pairing. Otherwise please
clear the code matching of this remote control or use another remote control to pair
with the camera again.
If one to one code matching failed, the red LED light flashes for 20 seconds and then
goes off, the camera will stop code match and turn on sleep mode; Press any key to
wake up the camera and restart code matching procedure.
Note: After code matching is successful, please select the camera address to control
it.
Clearing Code:
Press the "set" button and "[CAMERA NUMBER]" keys combined for 3 seconds, the
LED indicator starts flashing. The camera will power off and on, the LED indicator will
go off if code clearing successfully.
Sleep Mode and Wake Up:
Press any key to wake up the camera from sleep mode.
Accessory
Package
Power Supply, RS232 Control Cable, USB3.0 Cable, IR Remote Control, User
Manual
Optional
Accessories
Ceiling / Wall Mount (Extra Cost)

ALFATRON ALF-5X/12X-4KCAM
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3.2 Keys Introduction for IR Remote Control
1) In this manual, “press the key” means a click rather than a long-press, and a special note will be given
if a long-press for more than one second is required.
2) When a key-combination is required, do it in sequence. For example, “【*】+【#】+【F1】” means
press“【*】”first and then press“【#】” and last press“【F1】”.
1. Standby Key
The camera enters standby mode if long pressed for 3s on standby key;
Long press 3s again on the standby key, the camera will self-check again and return to HOME position (If
preset 0 position is set, the camera will return to preset 0 position).
2. Camera Selection
Select the camera address to control.
3. Focus Control
Auto: auto focus mode
Manual: manual focus mode
Focus + (near):Press【FOCUS +】key (Valid only
in manual focus mode)
Focus -(far):Press【FOCUS -】key (Valid only in
manual focus mode)
Press and hold the keys, the action of focus will
keep continue and stop as soon as the key is
released.
4. Zoom Control
ZOOM +: press【ZOOM +】key to zoom in
ZOOM -: press 【ZOOM -】key to zoom out
Press and hold the keys, the action of focus will
keep continue and stop as soon as the key is
released.

ALFATRON ALF-5X/12X-4KCAM
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5. Set and Clear Presets
Set Preset: press 【SET PRESET】button, and
then press the number key 0-
9 to set preset
positions.
Note: 10 presets via remote control.
Call Preset: Press a number key 0-9 directly to call
a preset position.
Clear Preset: press 【CLEAR PRESET】button,
and then press the number key 0-9 to clear preset
positions.
Note : press the
【
#
】
key three times continually
to clear all presets.
6. Pan/Tilt Control
Up: press Down: press
Left: press Right: press
Back to middle position: press “【HOME】”
Press and hold the up/ down/ left/ right key, the
pan/ tilt movements will keep running, from slow to
fast, until it runs to the endpoint; movement stops
as soon as the key is released.
7. Menu Setting
【
MENU
】
: Open / close the OSD menu
【
HOME
】
: Camera lens back to the middle
position; Confirm button; Enter next
menu
【↑】【 ↓】： Choose item
【←】【 →】： Modify values
【
BLC ON/OFF
】：
Turn on or off the back light
compensation
8. Camera Remote Control Address Setting
【*】+【＃】+【F1】: Camera Address No.1
【*】+【＃】+【F2】: Camera Address No. 2
【*】+【＃】+【F3】: Camera Address No. 3
【*】+【＃】+【F4】: Camera Address No. 4

ALFATRON ALF-5X/12X-4KCAM
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9. Key Combination
1)
【
#
】
+
【
#
】
+
【
#
】
: Clear all presets
2) 【*】+【#】+【6】: Restore factory defaults
3) 【*】+【#】+【3】: Menu set to Chinese
4)
【
*
】
+
【
#
】
+
【
4
】
: Menu set to English
5)
【
*
】
+
【
#
】
+
【
9
】
: Flip switch
6)
【
*
】
+
【
#
】
+ Auto: Enter aging mode
7)
【
#
】
+
【
*
】
+ Auto: Exit aging mode
8) 【*】+【#】+Manual: Restore the default username,
password, and IP address
9) 【#】+【#】+【0】: Switch the video format to 4KP60
10)【#】+【#】+【1】: Switch the video format to 4KP50
11)【#】+【#】+【2】: Switch the video format to 4KP30
12)【#】+【#】+【3】: Switch the video format to 4KP25
13)【#】+【#】+【4】: Switch the video format to 1080P60
14)【#】+【#】+【5】: Switch the video format to 1080P50
15)【#】+【#】+【6】: Switch the video format to 1080I60
16)【#】+【#】+【7】: Switch the video format to 1080I50
17)
【
#
】
+
【
#
】
+
【
8
】
: Switch the video format to 1080P30
18)
【
#
】
+
【
#
】
+
【
9
】
: Switch the video format to 1080P25
Note: If the address of former remote control is not addressed to 1 but another
one from 2, 3 or 4, the corresponding camera address will restore to address 1
when all parameters are restored to factory default. User should change the
remote control address to address 1.
3.3 Menu Introduction
Note: The settings modified are only valid if saved before the menu is exited and/ or camera powered off.
1) Menu Control
【MENU】: Enter / exit the OSD menu or return to the previous menu
【HOME】: Enter next menu
【↑】【 ↓】： Choose item
【←】【 →】： Modify values