ALFAtron U2 IP-CAM Series User manual

www.alfatronelectronics.com
ALFATRON ELECTRONICS GmbH GERMANY
ALF- 5,10,20XU2IP
PTZ Camera

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Attention
This manual introduces functions, installations, and operations for this PTZ camera in detail. Please read this
manual carefully before installation and use.
Cautions
Avoid damage to the product caused by heavy pressure, strong vibration, or immersion during transportation,
storage, and installation.
Housing of this product is made of organic materials. Do not expose it to any liquid, gas, or solids that may corrode
the shell.
Do not expose the product to liquid or moisture.
To prevent the risk of electric shock, do not open the housing. Installation and maintenance should only be carried
out by qualified technicians.
Do not use the product beyond the specified temperature, humidity, or power supply specifications.
Wipe it with a soft, dry cloth when cleaning the camera lens. Wipe it gently with a mild detergent if needed. Do
not use strong or corrosive detergents to avoid scratching the lens and affecting the image.
This product contains no parts which can be maintained by users themselves. Any damage caused by dismantling
the product by the user without permission voids the warranty.
Electrical Safety
Installation and use of this product must strictly comply with local electrical safety standards.
The power supply of the product is ±12V, the max electrical current is 2A.
Installation
Do not rotate the camera head forcefully, it may cause mechanical failure.
This product should be placed on a stable desktop or another horizontal surface. Do not install the product
obliquely, otherwise, it may display an inclined image.
Ensure there are no obstacles within the rotation range of the holder.
Do not power on before completing the installation.
Magnetic Interference
Electromagnetic fields at specific frequencies may affect the video image. This product is Class A. It may cause
radio interference in the household application. The appropriate measure is required.

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FCC Statement
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. It has been
tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference in a
commercial installation.
Operation of this equipment in a residential area is likely to cause interference, in which case the user at
their own expense will be required to take whatever measures may be necessary to correct the
interference.
Any changes or modifications not expressly approved by the manufacture would void the user’s authority
to operate the equipment.
Do not dispose of this product with the normal household waste at the end of its life cycle. Return it to a collection
point for the recycling of electrical and electronic devices. This is indicated by the symbol on the product, user
manual or packaging. The materials are reusable according to their markings. By reusing, recycling or other forms
of utilisation of old devices you make an important contribution to the protection of our environment. Please
contact your local authorities for details about collection points.

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Contents
1. Fast Installation................................................................................................................................................- 6 -
1.1 Camera Interface Explanation....................................................................................................................- 6 -
1.2 Initial power on configuration ...................................................................................................................- 6 -
1.3 Video Output .............................................................................................................................................- 6 -
2. Product overview...............................................................................................................................................- 10 -
2.1 Product Introduction................................................................................................................................- 10 -
2.1.1 Product Model Dimensions ..........................................................................................................- 10 -
2.1.2 Accessories....................................................................................................................................- 11 -
When unpacking, ensure that all the supplied accessories are included:............................................. - 11 -
2.2 Main Features ..........................................................................................................................................- 11 -
2.2.1 Camera Performance ....................................................................................................................- 11 -
2.2.2 Network performance .................................................................................................................. - 11 -
2.3 Technical Specification .............................................................................................................................- 12 -
2.4 Interface Instruction ................................................................................................................................- 13 -
2.4.1 External Interface..........................................................................................................................- 13 -
2.4.2 Bottom Dial Switch........................................................................................................................- 13 -
2.4.3 RS-232 Interface............................................................................................................................- 14 -
3. Application Instruction ......................................................................................................................................- 16 -
3.1 Video Output ...........................................................................................................................................- 16 -
3.1.1 Power-On Initial Configuration .....................................................................................................- 16 -
3.1.2 Video Output ................................................................................................................................- 16 -
3.2 Remote Controller ...................................................................................................................................- 17 -
3.2.1 Keys Instruction ............................................................................................................................................- 17 -
3.2.2 Applications ..................................................................................................................................- 18 -
3.3 MENU SETTING ........................................................................................................................................- 20 -
3.3.1 Main Menu ...................................................................................................................................- 20 -
3.3.2 System Setting...............................................................................................................................- 20 -
3.3.3 Camera Setting..............................................................................................................................- 21 -
3.3.4 P/T/Z..............................................................................................................................................- 23 -
3.3.5 Video Format ................................................................................................................................- 24 -
3.3.6 Version ..........................................................................................................................................- 24 -
3.3.7 Restore Default. ............................................................................................................................- 24 -
4. Network Connection..................................................................................................................................- 25 -
4.1 Connecting Mode ............................................................................................................................- 25 -
4.2 IE Log In....................................................................................................................................................- 28 -
4.2.1 Web client.....................................................................................................................................- 28 -
4.2.2 Preview .........................................................................................................................................- 28 -
4.2.3 Configuration ................................................................................................................................- 28 -
4.2.5 Video configuration ......................................................................................................................- 29 -
4.2.6 Network configuration..................................................................................................................- 31 -
4.2.7 System configuration ....................................................................................................................- 32 -

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4.2.8 Logout ...........................................................................................................................................- 32 -
5. Serial Communication Control...........................................................................................................................- 33 -
5.1 VISCA protocol list....................................................................................................................................- 33 -
5.1.1 Camera return command..............................................................................................................- 33 -
5.1.2 Camera control command ............................................................................................................- 33 -
5.1.3,Inquiry command..........................................................................................................................- 36 -
5.2,Pelco-D protocol command list................................................................................................................- 38 -
5.3 Pelco-P protocol command list ................................................................................................................- 39 -
6. Camera Maintenance and Troubleshooting ......................................................................................................- 40 -
6.1 Camera Maintenance...............................................................................................................................- 40 -
6.2 Troubleshooting.......................................................................................................................................- 40 -
7. After-sales Service.........................................................................................................................................- 42 -

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1. Fast Installation
1.1 Camera Interface Explanation
Figure 1.1 Interface of U2 IP CAM
1. Camera Lens
2. Camera Base
3. Remote Controller Receiver Light
4. Bottom Dial Switch
5. Tripod Screw Hole
6. RS232 Control Interface (input)
7. RS232 Control Interface (output)
8. USB2.0 interface
9. Audio Input Interface
10. 10/100M Network Interface
11. DC12V Input Power Supply Socket
1.2 Initial power on configuration
1) Connect DC12V power supply adapter with power supply socket.
2) Initial configuration: Power on with power indicator light on and remote-control receiver light blinking, camera head moves from
bottom left to the bottom, and then goes to the HOME position (intermediate position of both horizontal and vertical), while the
camera module focuses in and out. When remote control receiver light stops blinking, the self-checking is completed.
Note: If you set preset 0, when Power on self-test is completed, the camera automatically moves to the preset 0 position.
1.3 Video Output
1)Video Output from LAN
a. Network Cable Connection Port: Figure1.1 No.10
b. Webpage Login: Open a browser and enter 192.168.5.163 in the address bar (factory default); press Enter to enter the login
page. Enter the username admin and password admin (factory default); press Enter to enter the preview page, users can carry
out PTZ control, video recording, playback, configuration, and other operations.
2) USB2.0 video output
a. USB2.0 video cable connection: Refer to NO.8 in Figure1. 1.
b. Connect the camera and the monitor via USB2.0 video cable, open video display software, select image device, and then video
output will be available.

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1.4 Bracket mount
Note: Bracket can only be wall mounted or mounted upside down on template and concrete wall but cannot be installed on
plasterboard.
1) Wall mount steps:

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2. Upside down mount steps:

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2. Product overview
2.1 Product Introduction
2.1.1 Product Model Dimensions
Figure 2.1Camera dimensions

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2.1.2 Accessories
When unpacking, ensure that all the supplied accessories are included:
Model NO. Configuration U2 IP-CAM Series
Accessory
Standard
Power adapter 1 piece
USB2.0 cable 1 piece
User manual 1
Double-side glue shim 4pcs
Warranty card 1 piece
IR Remote controller
Wall or Ceiling mount bracket
USB2.0 Video cable: If need USB2.0 cable to provide power without a power adapter, USB2.0 Video cable with two ports is required,
among which red port is for power supply and black port for transmitting USB video signals. If using a power adapter, the general
USB2.0 video cable without power supply function is tolerable.
2.2 Main Features
2.2.1 Camera Performance
The camera offers superb functions, superior performance, and rich interfaces. The features include advanced ISP processing
algorithms to provide vivid images with a strong sense of depth, high resolution, and fantastic color rendition. It supports
H.265/H.264 encoding which makes motion video fluent and clear even with less-than-ideal bandwidth conditions.
1. Superb High-definition Image: It employs 1/2.8-inch-high quality CMOS sensor. Resolution is up to 1920x1080 with frame rate up
to 60 fps.
2. Various Optical Zoom Lens: There are 3 optical Zoom lens options available, 5X, 10X and 20X. The 5X zoom lens is with 80.9 ° wide
view angle without distortion.
3. Leading Auto Focus Technology: Leading auto focus algorithm ensures the lens is fast and accurate with stable auto-focusing.
4. Low Noise and High SNR: Low Noise CMOS effectively ensures high SNR of camera video.
Advanced 2D/3D noise reduction technology is also used to further reduce the noise while guaranteeing image sharpness.
5. Quiet PTZ: By adopting a high accuracy step driving motor mechanism, it works extremely quiet and moves smoothly and quickly
to the designated position.
6. Multiple Remote Controls: There are an IR remoter and 2.4G wireless remote options. The 2.4G wireless remote controller will
not be affected by angle, distance, or IR interference. Supports transparent transmission function.
7. Low-power Sleep Function: Supports low-power sleep/wake up; the consumption is lower than 500mW under sleep mode
8. Supports Multiple Control Protocols: Supports VISCA, PELCO-D, PELCO-P protocols which can also be automatically recognized.
Supports VISCA control protocol through IP port.
9. 255 Presets Positions: Up to 255 presets (10 presets by remoter).
12. Wide Application: Tel e-education, Lecture capture, Webcasting, Videoconferencing, Tel e-training, Tele-medicine, Interrogation
and Emergency command systems.
2.2.2 Network performance
1. Audio Input Interface: Supports 16000, 32000, 44100, 48000 sampling frequency and AAC, MP3, and PCM audio coding.
2. Multiple Audio/Video Compression: Supports H.264/H.265 video compression; AAC, MP3 and PCM audio compression;

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Supports compression of resolution up to 1920x1080 with a frame up to 60 fps and 2 channel 1920x1080p with 30 fps
compression.
3. Multiple network protocols: Supports O NV IF, R T S P, RTMP protocols and RTMP push mode, easy to link to streaming media
servers.
2.3 Technical Specification
Model
5X
10X
20X
Camera Parameter
Sensor
1/2.8 inch high quality HD CMOS sensor
Effective Pixels
16: 9 2.07 megapixel
Video Format
USB2.0 interface video format
176x144/320x240/320x180/352x288/640x480/720x576/640x360/800X600/960X540/1024X576
/1024X768/1600X896/1920X1080/1280X720；P30/25/20/15/10/5
Optical Zoom
5X
f＝3.6～18mm
10X
f＝4.7～47mm
20X
f＝5.2～98mm
View Angle
16.43°
（
tele
）
80.9°
（
wide
）
6.43°
（
tele
）
60.9°
（
wide
）
3.2°
（
tele
）
55.8°
（
wide
）
AV
F1.8 – F2.8
F1.6 – F3.0
F1.5 – F3.0
Digital Zoom
10X
Minimum Illumination
0.5Lux (F1.8, AGC ON)
DNR
2D & 3D DNR
White Balance
Auto / Manual/ One Push/ 3000K/ 4000K/5000K/6500K
Focus
Auto/Manual
Aperture
Auto/Manual
Electronic Shutter
Auto/Manual
BLC
ON/OFF
WDR
OFF/ Dynamic level adjustment
Video adjustment
Brightness, Color, Saturation, Contrast, Sharpness, B/W mode, Gamma curve
SNR
>55dB
Input/Output Interface
Video Interfaces
USB2.0 (power supply available) LAN, Audio-in
Image code stream
Double streams outputs simultaneously
Video Compression
format
H.264, H.265
Control Signal Interface
RS-232 Ring through RS232 output, RS-485
Control Protocol
VISCA/Pelco-D/Pelco-P; Baud Rate: 115200/9600/4800/2400bps
Audio input Interface
Double track 3.5mm linear input;
Audio Compression
Format
AAC/MP3/PMC Audio compression
HD IP Interface
100M IP port(100BASE-TX); supports IP Visca control protocol
Network Protocol
RTSP/ R T M P, ONVIF
Power Interface
HEC3800 outlet (DC12V)
PTZ Parameter
Pan Rotation
±170°
Tilt Rotation
-30°
～
+90°
Pan Control Speed
0.1 -180°/sec
Tilt Control Speed
0.1-80°/sec
Preset Speed
Pan: 60°/sec, Tilt: 30°/sec
Preset Number
255 presets (10 presets by remote controller)
Other Parameter
Supply Adapter
AC110V-AC220V to DC12V/2A
Input Voltage
DC12V±10%

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Input Current
1A(Max)
Consumption
12W (Max)
Store Temperature
-10℃to +60℃
Store Humidity
20% - 95%
Working Temperature
-10℃to +50℃
Working Humidity
20%--80%
Dimension
150mmX150mmX167.5mm
Weight
1.4KG
Working Environment
Indoor
Remote Operation (IP)
Remote Upgrade, Reboot and Reset
Accessory
Power Supply
、
RS232 Control Cable
、
USB3.0 Cable
（
U3 Model
）、
USB2.0 Cable
（
U2 Model
）、
Remoter
、
Manual
、
Warranty card
Optional Accessory
Bracket
2.4 Interface Instruction
2.4.1 External Interface
1) External interface of U2 IP-CAM model: Audio Input, USB 2.0 Output, LAN, DC12V Power Interface.
Figure 2.2 U2 model external interface diagram
2.4.2 Bottom Mode Switch
Bottom Mode Switch diagram shown in Figure 2.3:
Figure 2.3 Bottom Mode Switch diagram

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Two DIP switches are set to ON or OFF to select different modes of operation as shown in Table 2.2
Table 2.2 Dial Switch setting
2.4.3 RS-232 Interface
1) RS-232C interface specification as shown below:
Computer or keyboard and camera connection method
Camera
WindowsDB-9
1.DTR
1.DCD
2.DSR
2.RXD
3.TXD
3.TXD
4.GND
4.DTR
5.RXD
5.GND
6.GND
6.DSR
7.IR OUT
7.RTS
8.NC
8.CTS
9.RI
2) RS-232 Mini-DIN 8-pin Port Definition
No.
SW1
SW2
Description
1
OFF
ON
Working mode
2
ON
OFF
Firmware update mode
NO.
Port Definition
1
DTR Data Terminal Ready
2
DSR Data Set Ready
3
TXD Transmit Data
4
GND
System Ground
5
RXD Receive Data
6 GND
System Ground
7
IR OUT
IR Commander Signal
8
NC
No Connection

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3) RS232 (DB9) Port Definition
2) VISCA networking as shown below:
Camera cascade connection method
Camera 1
Camera 2
1.DTR
1.DTR
2.DSR
2.DSR
3.TXD
3.TXD
4.GND
4.GND
5.RXD
5.RXD
6.GND
6.GND
7.IR OUT
7.OPEN
8. NC
8.OPEN
NO.
Port
Definition
1
DCD
Data Carrier Detect
2
RXD
Receive Data
3
TXD
Transmit Data
4
DTR
Data Terminal Ready
5
GND
System Ground
6
DSR
Data Set Ready
7
RTS
Request to Send
8
CTS
Clear to Send
9
RI
Ring Indicator

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3. Application Instruction
3.1 Video Output
3.1.1 Power-On Initial Configuration
When powered, the camera will run its initial configuration, IR indicator light will be flashing. When the camera returns to the HOME
position (middle position for P/T), and lens completes zooming in/out, the auto-testing is completed, and the IR led will stop flashing.
If the preset 0 is set, camera will rotate to the 0-preset position after initial configuration.
3.1.2 Video Output
Connect to the video output cable: USB 2.0 or network cable.
Figure 1.1 is for your reference (output interface introduction)
Network output: Connect this product and your computer via a network cable. Ensure that your computer IP address is set to the
same network segment as camera (factory default is IP: 192.168.5.163, subnet: 255.255.255.0), then open your web browser, enter
the camera IP address (factory default 192.168.5.163) in the address bar. When Prompted on login page input the username and
password (factory default username and passwords is: “admin”).Finally select the preview page, and the image is displayed on the
preview screen.
(Note: If you forget your username, password, or IP address, you can manually restore the default by the remote controller key
combination * #)
A USB 3.0 cable and PC input is compatible with USB 2.0 output of the Camera: Connect this product to the computer USB 3.0
interface, open the Device Manager to see whether there is an image device and whether the Universal Serial Bus controllers
recognize USB2.0 device. After properly identified in Device Manager, open your preferred software application, choose the image
device to view the camera image.

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3.2 Remote Controller
3.2.1 Keys Instruction
1. Standby Key
After 3-second-long press, the camera will step into standby mode. Long press for 3 seconds again,
the camera will self-test again and move back to the HOME position. (Note: If power-on mode is
turned on and Preset 0 is set, and there is no operation within 12s, it will automatically point to the
specified preset position.
2. Camera Address Selection
Select the camera addresswhich requires control.
3. Number Key
Set or run 0-9 presets.
4. *, # Key
Key combination use
5. Focus Control Key
Auto Focus: Enter auto focus mode.
Manual Focus: The camera focus mode is manual.
Switch the camera focus mode to manual focus by pressing [focus +] or [focus -] to adjust.
6. Zoom Control Key
Zoom＋: Lens near
Zoom－: Lens far
7. Set or Clear Preset key:
Set Preset: Set preset key + 0-9 number key:
Clear Preset key: Clear preset key + 0-9 number key
8. Pan/Tilt Control Key
Press Key :Up
Press Key :Down
Press Key :Left
Press Key: Right
“HOME” Key: Return to the middle position or enter into the next level menu
9. BLC Control Key
Back Light ON / OFF: Turn on or off the back light
10. Menu Setting
Open or close the OSD menu
Enter / exit the OSD menu or return to the previous menu.
11. Camera IR Remote Control Address Setting
【*】+【＃】+【F1】:Camera Address No.1
【*】+【＃】+【F2】:Camera Address No. 2
【*】+【＃】+【F3】:Camera Address No. 3
【*】+【＃】+【F4】:Camera Address No. 4
12. Key Combination Functions
1)
【
#
】
+
【
#
】
+
【
#
】
: Clear all presets
2)
【
*
】
+
【
#
】
+
【
6
】
: Restore factory defaults
3)
【
*
】
+
【
#
】
+
【
9
】
: Flip switch
4)
【
*
】
+
【
#
】
+Auto: Enter the aging mode
5)
【
*
】
+
【
#
】
+
【
3
】
: Menu set to Chinese
6)
【
*
】
+
【
#
】
+
【
4
】
: Menu set to English
7)
【
*
】
+
【
#
】
+Manual: Restore the default username, password,
and IP address
8)
【
#
】
+
【
#
】
+
【
0
】
: Switch the video format to 1080P60
9)
【
#
】
+
【
#
】
+
【
1
】
: Switch the video format to 1080P50
10)
【
#
】
+
【
#
】
+
【
2
】
: Switch the video format to 1080I60
11)
【
#
】
+
【
#
】
+
【
3
】
: Switch the video format to 1080I50
12)
【
#
】
+
【
#
】
+
【
4
】
: Switch the video format to 720P60
13)
【
#
】
+
【
#
】
+
【
5
】
: Switch the video format to 720P50
14)
【
#
】
+
【
#
】
+
【
6
】
: Switch the video format to 1080P30
15)
【
#
】
+
【
#
】
+
【
7
】
: Switch the video format to 1080P25
16)
【
#
】
+
【
#
】
+
【
8
】
: Switch the video format to 720P30
17)
【
#
】
+
【
#
】
+
【
9
】
: Switch the video format to 720P25

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3.2.2 Applications
Finishing initialization, it can receive and execute the IR commands. Press the remote controller button, the indicator light is
flashing; release the button, the indicator light stops flashing. Users can control the pan/tilt/zoom, setting and running preset
positions via the IR remote controller.
Key Instruction:
1. In this instruction, “press the key” means a click rather than a long-press, and a special note will be given if a long-press for
more than one second is required.
2. When a key-combination is required, do it in sequence. For example, “【*】+【#】+【F1】” means press“【*】”first and then
press“【#】” and last press“【F1】”.
1) Camera Selection
Select the camera address to control.
2) Pan/Tilt Control
Up: press Down: press
Left: press Right: press
Back to middle position: press “【HOME】”
Press and hold the up/down/left/right key, the pan/tilt will keep
running, from slow to fast, until it runs to the endpoint; the
pan/tilt running stops as soon as the key is released.
3) Zoom Control
ZOOM IN: press “ZOOM “ key.
ZOOM OUT: press “ZOOM ” key.
Press and hold the key, the camera will keep zooming in or
zooming out and stops as soon as the key is released.
4) Focus Control
Focus (near): Press “【focus+】” key (Valid only in manual focus
mode)
Focus (far): Press “【focus-】”key (Valid only in manual focus
mode)
Auto Focus: Support
Manual Focus: Support
Press and hold the key, the action of focus will keep continue and
stops as soon as the key is released.

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5) BLC Setting
BLC ON / OFF: support
6) Presets Setting, Running, Clearing
1. Preset setting: to set a preset position, the users should press
the “【SET PRESET】” key first and then press the number key 0-9
to set a relative preset,
Note: 10 preset positions in total are available by remote
controller.
2. Preset Running: Press a number key 0-9 directly to run a
relative preset.
Note: Action in vain if a relative preset position is not existed.
3. Preset clearing: to clear a preset position, the user can press
the “【CLEAR PRESET】” key first and then press the number key
0-9 to clear the relative preset.
Note: press the“
【
#
】
” key three times continually to cancel all
the presets.
7) Camera Remote Controller Address Setting
【*】+【＃】+【F1】:Camera Address No.1
【*】+【＃】+【F2】:Camera Address No. 2
【*】+【＃】+【F3】:Camera Address No. 3
【*】+【＃】+【F4】:Camera Address No. 4

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3.3 MENU SETTING
3.3.1 Main Menu
In normal working mode, press 【MENU】key to display the menu, using scroll arrow to point at or highlight the selected items.
LANGUAGE: Language setting, Chinese / English
SETUP:System setting
CAMERA OPTION:Camera setting
PTZ OPTION:Pan tilt setting
VERSON:camera version setting
Restore Default:Reset setting
[↑↓] Select:for selecting menu.
[← →] Change Value:for modify parameters.
[MENU] Back:Press [MENU] to return.
[Home] OK:Press [Home] to confirm.
3.3.2 System Setting
Move the pointer to the (Setup) in the Main Menu, click the【HOME】key and enter the (System Setting) as shown below:
PROTOCOL: VISCA/Pelco-P/Pelco-D/Auto
Visca ADDR: VISCA=1~7 Pelco-P=1~255 Pelco-D = 1~255
Baud rate: 2400/4800/9600/115200
Visca Address Fix: On/Off
SETUP
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
Protocol
Auto
Visca Address 1
Visca Address Fix OFF
PELCO-P Address
1
PELCO-D Address 0
Baudrate
9600
[↑↓]Select [←→]Change
MENU
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
Language English
(Setup)
(Camera)
(P/T/Z)
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