Algo 4102 AuxBox USB User manual

Customer Support
Toll free: [phone]
Email: [email protected]
Nortel Networks, Nortel, Meridian 1, Norstar are trademarks of Nortel Networks Ltd.
DirectX, Windows Media Encoder, Window 98 SE, Windows 2000, Windows ME and
Windows XP are trademarks of Microsoft Corporation.
USB AuxBox, Algo, Duet Plus, and AuxBox are trademarks of Algo Communication Products Ltd.
Optional Enhancement Products
for the 4102 USB AuxBox
1825P Duet Plus
Multi-application loud ringer and paging
amplifier for business telephone systems
in an office or industrial environment.
Ordering Information
tel: [phone]
fax: [phone]
email: [email protected]
1127P Visual Indicator
A desktop or mountable visual indicator
for message waiting, in-use, or ring.
Designed to be visible fromall angles.
Available in red, green, or blue.
1126P Strobe Light
A highly visible indicator available
with clear, red, amber, or blue lens.
1185 Horn Speaker
Weatherproof, 8 Ohm horn
speaker can be used to
significantly increase the
volume of the 1825P Duet
Plus Ringer above.
Ordering Information
Tel: [phone]
Fax: [phone]
Email: [email protected]
Nortel Networks, Nortel, Meridian 1, Norstar are trademarks of Nortel Networks Ltd.
DirectX, Windows Media Encoder, Window 98 SE, Windows 2000, Windows ME and
Windows XP are trademarks of Microsoft Corporation.
USB AuxBox, Algo, Duet Plus, and AuxBox are trademarks of Algo Communication Products Ltd.
Optional Enhancement Products
for the 4102 USB AuxBox
1825P Duet Plus
Multi-application loud ringer and paging
amplifier for business telephone systems
in an office or industrial environment.
Ordering Information
tel: [phone]
fax: [phone]
email: [e-mail]
1127P Visual Indicator
A desktop or mountable visual indicator
for message waiting, in-use, or ring.
Designed to be visible fromall angles.
Available in red, green, or blue.
1126P Strobe Light
A highly visible indicator available
with clear, red, amber, or blue lens.
1185 Horn Speaker
Weatherproof, 8 Ohm horn
speaker can be used to
significantly increase the
volume of the 1825P Duet
Plus Ringer above.
Ordering Information
Tel: [phone]
Fax: [phone]
Email: [email protected]om
4102 AuxBox
USB
User Guide
4102 AuxBox
USB
User Guide
Customer Support
Toll free: [phone]
Email: [email protected]

Service
About the 4102 USB AuxBox
The 4102 USB AuxBox monitors the
activity of your digital Norstar or
Meridian 1 telephone including the
voice channel. This information is
sent to a PC using a USB
(Universal Serial Bus) connection.
The AuxBox Recorder Software
allows you to record and playback
telephone conversations (with call
display information) using the hard
drive of your PC or server.
The 4102 USB AuxBox also
provides an analog output for
recording with a separate audio
recorder or PC sound card and
provides relay outputs to indicate
ringing, in-use, message waiting,
and other events. These relay
outputs may be used for audible and
visual alerting or activation of analog
recording equipment.
Features
?Calls can be recorded
automatically or by hot
key function.
?Software displays call file,
duration of call, time and
date, caller ID, and user
added comments.
?Detects message
waiting, ringing, in-use,
and more.
Warranty and Repair
The 4102 USB AuxBox is warranted to be free of defects in
material and workmanship for a period of 18 months from
the date of manufacture. A label on the bottom of the 4102
USB AuxBox identifies the manufacturing code in the year
and week format (0103xYYXXXX for the third week of 2001).
If you need to return the product for repair, please contact
Algo Communication Products Ltd for a (RMA) Return
Merchandise Authorization number and instruction prior to
shipment. All products returned for repair should be
shipped freight prepaid with the RMA# clearly visible on the
package. Products will be returned freight collect for out-of
warranty repairs or returned prepaid for warranty repairs in
Canada or the USA.
In Canada, ship product for repair with RMA# to:
Algo Communication Products Ltd.
Repair Center
4500 Beedie Street
Burnaby , BC
CANADA, V5J 5L2
Tel[phone]
Fax [phone]
Outside of Canada, please contact Algo for the name of the
nearest repair center.
122
The 4102 USB AuxBox
includes:
?4102 USB AuxBox
?User Guide
?Software CD
?Telephone line cord
?USB cable
?Relay cord
?Power supply
Note:
The legality of recording conversations varies by location. It is the responsibility
of the user to ensure compliance with local regulations concerning the recording
of telephone conversations.
The 4102 USB AuxBox does not provide tones to indicate that a conversation
is being recorded.
Service
About the 4102 USB AuxBox
The 4102 USB AuxBox monitors the
activity of your digital Norstar or
Meridian 1 telephone including the
voice channel. This information is
sent to a PC using a USB
(Universal Serial Bus) connection.
The AuxBox Recorder Software
allows you to record and playback
telephone conversations (with call
display information) using the hard
drive of your PC or server.
The 4102 USB AuxBox also
provides an analog output for
recording with a separate audio
recorder or PC sound card and
provides relay outputs to indicate
ringing, in-use, message waiting,
and other events. These relay
Features
?Calls can be recorded
automatically or by hot
key function.
?Software displays call file,
duration of call, time and
date, caller ID, and user
added comments.
?Detects message
Warranty and Repair
The 4102 USB AuxBox is warranted to be free of defects in
material and workmanship for a period of 18 months from
the date of manufacture. A label on the bottom of the 4102
USB AuxBox identifies the manufacturing code in the year
and week format (0103xYYXXXX for the third week of 2001).
If you need to return the product for repair, please contact
Algo Communication Products Ltd for a (RMA) Return
Merchandise Authorization number and instruction prior to
shipment. All products returned for repair should be
shipped freight prepaid with the RMA# clearly visible on the
package. Products will be returned freight collect for out-of
warranty repairs or returned prepaid for warranty repairs in
Canada or the USA.
In Canada, ship product for repair with RMA# to:
Algo Communication Products Ltd.
Repair Center
4500 Beedie Street
Burnaby , BC
CANADA, V5J 5L2
Tel[phone]
Fax [phone]
1 22
The 4102 USB AuxBox
includes:
?4102 USB AuxBox
?User Guide
?Software CD
?Telephone line cord
?USB cable
?Relay cord
Note:
The legality of recording conversations varies by location. It is the responsibility
of the user to ensure compliance with local regulations concerning the recording
of telephone conversations.
The 4102 USB AuxBox does not provide tones to indicate that a conversation
is being recorded.

Table of Contents
Components 3
Switch Settings 5
Installation 6
HardwareInstallation 6
Connecting to your PC 7
Minimum PC Requirements 8
SoftwareInstallation 9
Configuring Your PC 10
Software Features 11
ApplicationWindow 11
ToolBar 13
RecordingCalls 14
Playback Recorded Calls 18
Setting the File Directory 19
CallManagement 20
Specifications 21
Service 22
Optional Enhancement Products back
TELEPHONE CONNECTION
Compatiblity M7100, M7208, M7310, M7324
T7100, T7208, T7316, T7406
M2006, M2008, M2216, M2616
M3901,M3902, M3903,M3904, M3905,M2250
LoopLimit 4000 feet (1200m) M1
2600 feet (800m) Norstar/BCM
Connection Line in/lineoutinseriesorbridge
tap<7feet(2.1m)
PC REQUIREMENTS
(digital audio output)
Hardware CD Rom drive, USB Port
OperatingSystem Windows 98SE, ME, 2000, XP
POWER SUPPLY
NorthAmerica 117V60Hzto24Vdc200mAadapter ced
UK 230V50Hzto24Vdc200mA adapterded
Europe/Australia ContactAlgooryourdistributor
ANALOG AUDIO OUTPUT
Connection 3.5mm audio jack
Level 0dBm or -12dBm output 600Ohms
RELAY OUTPUTS
(2provided)
Connection 2.5mm audio jack
Voltage Max 30V SELV
Current Max 1A non-inductive
Function Ring,In-Use (OffHook), MessageWaiting,
or Page (depending on SW1 Settings)
CABLES INCLUDED
USB 6feet(1.8m)USBCableA-B
Relay 6feet (1.8m) 2.5mmplug to 2.5mmplug
Telephone 7feet(2.1m)6conductortelephone linecord
Specifications
21

Components
Power/USB Indication
Winkingindicates USBconnection
Norstar/M1/BCM Status
Winking once indicates connection to M1;
winkingtwiceindicates connectionto
Norstar
Relay 1 activated
Relay 2 activated
Detected Ringing on telephone
Detected Off-hook or In-use
(onhandset,headset, orhands-free)
Detected Message Waiting indication
Detected Voice Call/Paging in progress
SW1 Option Switch
Leaveat defaultsettingsor setswitches
fordesired outputoptions
Front Panel
Note: It is important to prevent the possible deletion of files due
to Automatic limits. Select the disable feature to prevent deletion
when moving from folder to folder. This check box is also
located in theOptions window under Setup.
Selecting WAV/WMA Format
Click onSetup>Options. Select WAV Format (high quality) or
WMA Format(smallfilesize).
Window Media Audio 8 (6.4 kbps, mono 8 kHz).
It is recommended to select WMA Format to save harddrive
spaceandmake therecordedcall filessmallerand easierto
email. The average file size is 1MB/20 minutes.
WAV Audio (uncompressed, mono 8kHz).
When you select WAV Format the average file size is 1MB per
minute.
320
Call Management
M2250 Console Support
Thissoftware,along withfirmwarerelease8515-16, allowsfor
compatibility with the M2250 Console. The USB AuxBox
shouldbe connectedon TN1, andwill provideall standard
functionality except caller ID. A second USB AuxBox may be
connected on TN2 and connected to the same PC in order to
provide caller ID information seamlessly to the software.

USB Output
Connect to USB port of PC
Recorder Software connectivity
Power
Connectpower adapter
suppliedwithunit
Relay Outputs
2.5mmmono jack
(Dry contact closure output)
Analog Audio Output
3.5mmmono jack
RJ12Jacks
Connectdigitaltelephoneinseries
using line in/line out configurationOR
connect either jack to wire pair
carryingdigital signal
BackPanel
The AuxBox Recorder Software can read audio files from different locations
on your hard drive eg. multiple projects, customers.
To move to a different location to view recorded calls, click onBrowse.
Note:The directory you select will determine which calls are listed and
wherenewcallswillbe saved.
Software Features
419
Setting the File Directory

Relay 1 Relay2
1 2 3 4 5 6 7 8
OFFON
234
234
234
234
234
234
234
234
Ring Off-Hook
Ring Page
Ring MsgWaiting
Off-Hook Page
Off-Hook MsgWaiting
Page MsgWaiting
Off-Hook Off-Hook
Unused
Position 1
off = Audio level high
on = Audio level low Position 5 & 6
unused
Relay Options
(Position 2, 3 & 4)
Position 7
off = 1 way audio (rx only)
on = 2 way audio
Position 8
off = aLAW Speech
encoding
(Europe,Australia)
on = uLAW Speech
encoding
(North America)
SW1
(Analog Only. Does not
affect USB digital level)
Switch Settings
(North America)
Playback Recorded Calls
1Select the file to play back.
2To begin the playback, double click on the file or press the play
button on the playback toolbar shown above. You can also press
<enter> to play or stop.
The slidebar will start shifting left to right. The cursor can be
used to drag the slidebar to the desired location in the
recordedcall.
Software Updates
Thelastestsoftwareversion canbedownloadedfromour website
at www.algosolutions.com
Your current software version is printed on the software CD label
or available by clickingHelp>About in the AuxBox Recorder
Software.
518
Two relays provide dry-contact outputs
to interface with external devices, such
as those listed on the back cover.
Their functionality may be configured
using SW2-4, as illustrated in the
diagram to the left.

Installation
Connecting the 4102 USB AuxBox to your
Meridian Telephone
1Disconnect your telephone line cord from the wall jack
and connect to either one of the RJ12 telephone jacks on
the rear of the 4102 USB AuxBox. Using the supplied
telephonelinecord, connectthesecond RJ12telephone
jack on the AuxBox to your telephone wall jack.
2Ensure that your Meridian 1 telephone is operational.
This may take a few minutes depending on your
telephonesystem.
3Connect the supplied power supply to the power jack at
the back of the 4102 USB AuxBox and plug into a power
outlet.
The LEDs (light emitting diodes) on the front panel indicate
whetherthehardware installationwassuccessful. ThePower/
USB LED will be winking to indicate communication with the
PC USB port. The Norstar/M1 LED will be winking twice for
Norstar, once for Meridian 1. Allow approximately 5 to 8
secondsfor this tobegin.
Lift the telephone handset (or go off-hook with the
speakerphone or headset) to turn on the “Off-Hook” LED on
the front panel of the 4102 USB AuxBox. This indicates that
the unit is working properly.
Click on Setup>Options.
To Adjust for No Limit: Check the box for No Limit.
Click OK.
The Software will now have no limits placed on the file resources.
All calls will be recorded and saved.
To Restore Default Settings
The AuxBox Recorder Software can be restored
to a default setting. Select Setup>Restore Defaults.
AutomaticMode enabled
Number of Days = 7 Days
DisableAutoDeletion
Audio file directory :
C:\Program Files\ AuxBox\Audio Files
Hot Key = F2
Datestamp ascendingorder.
Software Features
6
17
Hardware InstallationTo Save by No Limit

Installation
Connecting to your PC USB Port
To Save by Disk Space
Click on Setup>Options.
To adjust the limit of Disk Space:
Check the box for Amount of Disk Space. Set the desired
amount to allocate for Audio files.
Click OK.
The AuxBox Recorder Software will now limit the disk space to
theadjustedlimit ofdiskspaceused andwilldiscard theoldest
non-KEEPfiles.
716
To Save by Number of Calls
Click on Setup>Options.
Check the box for Number of Calls. Set the desired
numberof non-KEEPcalls.
Click OK.
The AuxBox Recorder Software will now limit the number of
calls to the most recent non-KEEPcalls.
1Connect the USB cable to your PC and to the 4102 USB
AuxBox. Connect the power supply to the 4102 USB AuxBox.
The first time you connect the 4102
USB AuxBox, Windows should advise
“New Hardware Found”and proceed
to load the necessary drivers.
Windowsshould installupto 3sets
of drivers: USB Composite Device,
USB Audio Device, and Human
Interface Device (HID).
2Foreach,select therecommended
driver by clicking theNext and
Finishbuttons as appropriate.
You may be prompted for your
WindowsCDduring thisprocess.
Notethat on manycomputers these filesare also
stored in C:\WINDOWS\OPTIONS\CABS.
Ask your System Administrator if you have
any difficulties.
If you experience any difficulties, please refer to the
Trouble Shooting insert.

The AuxBox Recorder Software
requiresapproximately 15MB
ofharddrive spacedepending
on your system configuration.
A significant amount of
additionalhard drivespace
mayberequired dependingon
thenumber of callsrecorded.
Minimum PC Requirements
?Pentium 133 MHz
?Windows 98SE, ME,
2000, or Windows XP
?64MB RAM
?USB Port
?100 MB available hard
drivespace
?CD ROM Drive
?Soundcard
Applies only to the AuxBox
RecorderSoftware.
Software Features
8
15
To Save by Number of Days
PhoneHotKeys
The software gives you the ability to record a key on the
phone, and use this phone key to trigger recording in the
software. Two keys may be configured - the first to
function like the Toggle feature, and the second to
function as the Manual Record HotKey.
Toggle Record Feature
By pressing Ctrl+F2 in the software at any time during a call,
you may manually start or stop recording. This allows partial
conversationsto berecorded.
Click on Setup>Options.
To adjust limit for number of days: Check the box
for Number of Days. Set the desired number of
days. Click OK.
The AuxBox Recoder Software will now limit all
non-KEEP calls to the period set.

2Insert the AuxBox Recorder Software CD into your drive.
Theinstall programshould begin automaticallyafter afew seconds.
If this feature is disabled on your system, and the install program
does not start, runSetup.exe found on the CD. If prompted to
reboot your PC during the install process, do not remove the CD; the
installationprogram willcontinueautomatically uponrebooting.
Proceed until theInstallation Complete box appears, and click
Finish.
Note:If installing on Windows 2000, your system may be unable to
overwrite certain files during installation. If an error message occurs,
select “Ignore” tocontinue, and theinstallation will complete
successfully.
You may now remove the CD from the drive.
1After Windows has completed loading the drivers, ensure that all
open programs and windows are closed. If you have already
installed a version of the AuxBox Recorder Software, remove the
program before you install the new version.
Installation
Recording Calls
Calls can be recorded automatically or manually.
Click on Setup>Options.
Automatic Mode
??? Save all calls indefinitely. (Not recommended as this option will
eventually fill your hard drive).
??? Save calls only for specified number of days.
?Save only the last specified number of calls.
??? Save only the most recent calls up to a specified amount of
harddrive space.
Manual Mode
914
3Once installation is complete, start the software by double clicking
on the AuxBox Recorder Desktop icon. The first time the software
runs, it will prompt you to install Windows Media Encoder if this is
not currently installed on your system. You will need to accept the
Microsoft License agreement in order for the AuxBox Recorder
Software to be installed and to function correctly.
Note: During this installation, Windows may prompt you to install
the latest DirectX drivers. These are also provided on the software
CD: dx81eng.exe from the DirectX8.1 folder.
In Manual Mode, the call in progress will be saved only if a hot key is
pressed during the call. The purpose of Manual Mode is to save disk
space,allowing theuser toonlyrecord selectedcalls.
To select a keyboard hot key, go toSetup>HotKey and select a
function key.
Software Installation
The AuxBox Recorder Software can manage automatically
recorded calls in one of four ways:
Note: If installing on Windows 2000 or XP, you must first log
on with Administrator rights.

Open Multimedia or Sounds and Multimedia.Under the audio tab, select
USB Audio Devicefor Recording Device.
Select your sound cardto play back recorded calls. You should not need
to change this setting.
Note: Close the Auxbox Recorder Software before you configure your PC
or your selection will not take effect.
Software Features
Toolbar
Search Under the Edit menu, you can search the comments
field of recorded calls. The search feature will find the
first match, and highlight the call in blue. If there is no
match, the currently blue highlighted call will remain
highlighted.
Email Useyour default Emailprogram to senda selected
file as an attachment. (Note: In order to use this
feature you must have a MAPI compliant email
program installed. Microsoft Outlook and Outlook
Express are configured correctly by default, how-
ever if you use Netscape you must select the MAPI
option in your email program setup.)
Move You can select files to move to a different location.
Copy You can select files to copy to a different location.
Will delete selected audio files. The DEL key on the
keyboardcan beused aswell.
Delete
Keep Selected files marked asKeepwillnotbe deletedin
AutoMode. To set file asKeep, click on the Keep
icon or press<Ctrl+K> while the fileis highlighted
to toggle on/off. If an attempt is made to delete a
Keep file, a warning will appear asking toDeleteor
Cancel.
Comments Text comments can be added to selected files to a
maximum character length of 40. To add text
comments, select the file and press theComments
icon or press<Ctrl+T>.
13 10
Lock Recordedaudio files maynow be lockedto help
protect privacy. This prevents other users from being
able to listen to your recorded calls.
Configuring Your PC
AfterWindows hassuccessfully
restarted, for Windows 98SE/
ME, left click on:
Start>Settings>Control
Panel>Multimedia.
For Windows 2000, left click on:
Start>Settings>Control
Panel>Sounds and
Multimedia.
For Windows XP, left click on:
Start>Settings>Control
Panel>Sounds and
AudioDevices.
(Windows98SE/ME) (Windows2000) (WindowsXP)

Software Features
Playback Slide Bar
Pull down Menus
Call Filename
Keep Status
Toolbar Comments
Playback
Toolbar
Call Duration
Datestamp of Call
Connection Status Audio File Directory
Location
Thiswindowwill logallcalls recorded,keep
status, duration of call, ending time, and
comments.
Thecommentssectionshowscallrelated
LCDdisplayinformationanduser added
comments.
Sorting Audio Files
All the columns in the Application Window can be sorted by ascending or
descendingorder byclicking onthe column header.
Pressingtheminimize iconwillplace theminimized
applicationwindow intothe WindowsTaskbar.
Pressingthecloseiconwillhidetheapplication
window and will run the program from the System
Tool Tray.
The AuxBox Recorder Software icon in the
System Tray will flash indicating that a
callin-progressisbeingrecorded.
To shut down the application, right click
on the icon in the System Tray or in
File>Shutdown AuxBox Recorder. ApplicationMinimized
duringrecording
ApplicationMinimized
inidle state
Running the Application in the Background
11 12
Application Window
minimize maximize close