Alienware Aurora R11 Operation and maintenance manual

Alienware Aurora R11
Setup and Specifications
Regulatory Model: D23M
Regulatory Type: D23M003
September 2020
Rev. A04

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other
trademarks may be trademarks of their respective owners.

Contents
Chapter 1: Set up your computer.............................................................................................................4
Chapter 2: Views of Alienware Aurora R11............................................................................................ 7
Front...................................................................................................................................................................................... 7
Back.......................................................................................................................................................................................8
Back panel...........................................................................................................................................................................10
Chapter 3: Specifications of Alienware Aurora R11..............................................................................12
Dimensions and weight.......................................................................................................................................................12
Processors............................................................................................................................................................................12
Chipset.................................................................................................................................................................................13
Operating system................................................................................................................................................................ 13
Memory............................................................................................................................................................................... 14
Ports and connectors.......................................................................................................................................................... 14
Ethernet...............................................................................................................................................................................15
Wireless module..................................................................................................................................................................15
GPU—Discrete................................................................................................................................................................... 16
Audio................................................................................................................................................................................... 17
Storage................................................................................................................................................................................ 17
Power ratings.......................................................................................................................................................................17
Computer environment.......................................................................................................................................................18
Chapter 4: Alienware Command Center...............................................................................................19
Chapter 5: Getting help and contacting Alienware............................................................................. 20
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Set up your computer
1. Connect the keyboard and mouse.
2. Connect to your network using a cable, or connect to a wireless network.
3. Connect the display.
4

NOTE: The DisplayPort on the back panel of your computer is covered. Connect the display to the discrete graphics card of
your computer.
NOTE: If you have two graphics cards, the card installed in PCI-Express X16 (graphics slot 1) is the primary graphics card.
4. Connect the power cable.
5. Press the power button.
5

6

Views of Alienware Aurora R11
Front
1. Power button (Alienhead)
Press to turn on the computer if it is turned off, in sleep state, or in hibernate state.
Press to put the computer in sleep state if it is turned on.
Press and hold for 4 seconds to force shut-down the computer.
NOTE: You can customize the power-button behavior in Power Options.
2. USB 3.2 Gen 1 ports (2)
Connect peripherals such as external storage devices and printers. Provides data transfer speeds up to 5 Gbps.
3. USB 3.2 Gen 1 port with PowerShare
Connect peripherals such as external storage devices and printers.
Provides data transfer speeds up to 5 Gbps. PowerShare enables you to charge connected USB devices.
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NOTE: Certain USB devices may not charge when the computer is turned off or in sleep state. In such cases, turn on the
computer to charge the device.
4. USB 3.2 Gen 1 Type-C port with PowerShare
Connect peripherals such as external storage devices and printers.
Provides data transfer speeds up to 5 Gbps. PowerShare enables you to charge connected USB devices.
NOTE: Certain USB devices may not charge when the computer is turned off or in sleep state. In such cases, turn on the
computer to charge the device.
5. Headphone port
Connect a headphone or speakers.
6. Microphone port
Connect an external microphone to provide sound input.
Back
1. Back panel
Connect USB, audio, video, and other devices.
2. PCI-Express X16 (graphics slot 1)
Connect a PCI-Express card such as graphics, audio, or network card to enhance the capabilities of your computer.
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For optimal graphics performance, use a PCI-Express X16 slot for connecting the graphics card.
NOTE: The PCI-Express X16 slot works at X8 lanes only.
NOTE: If you have two graphics cards, the card installed in PCI-Express X16 (graphics slot 1) is the primary graphics card.
3. PCI-Express X4 slots (2)
Connect a PCI-Express card such as graphics, audio, or network card to enhance the capabilities of your computer.
NOTE: The PCI-Express X4 slot 3 works at X2 lanes only.
4. PCI-Express X16 (graphics slot 2)
Connect a PCI-Express card such as graphics, audio, or network card to enhance the capabilities of your computer.
For optimal graphics performance, use a PCI-Express X16 slot for connecting the graphics card.
NOTE: The PCI-Express X16 slot works at X8 lanes only.
5. Power-supply cage release-latches (2)
Allows you to remove the power supply unit from your computer.
6. Power-supply diagnostics button
Press to check the power‑supply state.
7. Power-supply diagnostics light
Indicates the power-supply state.
8. Power port
Connect a power cable to provide power to your computer.
9. Service Tag label
The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in
your computer and access warranty information.
10.Side panel release latch
Allows you to remove the side panel from your computer.
11. Security-cable slot (for Kensington locks)
Connect a security cable to prevent unauthorized movement of your computer.
9

Back panel
1. Coaxial S/PDIF port
Connect an amplifier, speakers, or a TV for digital audio output through a coaxial cable.
2. Optical S/PDIF port
Connect an amplifier, speakers, or a TV for digital audio output through an optical cable.
3. USB 2.0 ports (6)
Connect peripherals such as external storage devices and printers. Provides data transfer speeds up to 480 Mbps.
4. USB 3.2 Gen 2 (Type-C) port
Connect peripherals, such as external storage devices and printers. Provides data transfer speeds up to 10 Gbps.
NOTE: This port does not support video/audio streaming or power delivery.
5. USB 3.2 Gen 2 port
Connect peripherals, such as external storage devices and printers. Provides data transfer speeds up to 10 Gbps.
6. Side L/R surround port
Connect audio-output devices such as speakers and amplifiers. In a 7.1 speaker channel setup, connect the side-left and side-
right speakers.
7. Microphone port
Connect an external microphone to provide sound input.
8. Front L/R surround line-out port
Connect audio-output devices such as speakers and amplifiers. In a 2.1 speaker channel setup, connect the left and right
speakers. In a 5.1 or a 7.1 speaker channel setup, connect the front-left and front-right speakers.
9. Line-in port
Connect recording or playback devices such as a microphone or CD player.
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10.Center/subwoofer LFE surround port
Connect the center speaker or the subwoofer.
NOTE: For more information about the speaker setup, refer the documentation that shipped with the speakers.
11. Rear L/R surround port
Connect audio-output devices such as speakers and amplifiers. In a 5.1 or a 7.1 speaker channel setup, connect the rear-left and
rear-right speakers.
12. USB 3.2 Gen 1 ports (3)
Connect peripherals such as external storage devices and printers. Provides data transfer speeds up to 5 Gbps.
13. Network port (with lights)
Connect an Ethernet (RJ45) cable from a router or a broadband modem for network or Internet access.
The two lights next to the connector indicate the connectivity status and network activity.
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Specifications of Alienware Aurora R11
Dimensions and weight
The following table lists the height, width, depth, and weight of your Alienware Aurora R11.
Table 1. Dimensions and weight
Description Values
Height:
Front height 441.80 mm (17.39 in.)
Rear height 481.60 mm (18.96 in.)
Width 222.80 mm (8.77 in.)
Depth 431.90 mm (17 in.)
Weight (maximum) 17.80 kg (39.24 lb)
NOTE: The weight of your computer depends on the
configuration ordered and manufacturing variability.
Processors
The following table lists the details of the processors supported by your Alienware Aurora R11.
Table 2. Processors
Processors Wattage Core count Thread count Speed Cache
10th Generation
Intel Core
i3-10100F
65 W 6 12 3.60 GHz/4.1 GHz 12 MB
10th Generation
Intel Core i3-10100
65 W 6 12 3.60 GHz/4.1 GHz 12 MB
10th Generation
Intel Core
i5-10400
65 W 6 12 2.90 GHz/4 GHz 12 MB
10th Generation
Intel Core
i5-10400F
65 W 6 12 2.90 GHz/4 GHz 12 MB
10th Generation
Intel Core
i5-10600K
125 W 6 12 4.10 GHz/4.50
GHz
12 MB
10th Generation
Intel Core
i5-10600KF
125 W 6 12 4.10 GHz/4.50
GHz
12 MB
10th Generation
Intel Core i7-10700
65 W 8 16 2.90 GHz/4.60
GHz
16 MB
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Table 2. Processors (continued)
Processors Wattage Core count Thread count Speed Cache
10th Generation
Intel Core
i7-10700K
125 W 8 16 3.80 GHz/4.70
GHz
16 MB
10th Generation
Intel Core
i7-10700F
65 W 8 16 2.90 GHz/4.60
GHz
16 MB
10th Generation
Intel Core
i7-10700KF
125 W 8 16 3.80 GHz/4.70
GHz
16 MB
10th Generation
Intel Core
i9-10900
65 W 10 20 2.80 GHz/4.60
GHz
20 MB
10th Generation
Intel Core
i9-10900K
125 W 10 20 3.70 GHz/4.90
GHz
20 MB
10th Generation
Intel Core
i9-10900F
65 W 10 20 2.80 GHz/4.60
GHz
20 MB
10th Generation
Intel Core
i9-10900KF
125 W 10 20 3.70 GHz/4.90
GHz
20 MB
Chipset
The following table lists the details of the chipset supported by your Alienware Aurora R11.
Table 3. Chipset
Description Values
Chipset Intel Z490
Processor 10th Generation Intel Core i5/i7/i9
DRAM bus width 128 bit
Flash EPROM 256 Mb
PCIe bus PCIe Gen3
Operating system
Your Alienware Aurora R11 supports the following operating systems:
●Windows 10 Home (64-bit)
●Windows 10 Professional (64-bit)
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Memory
The following table lists the memory specifications of your Alienware Aurora R11.
Table 4. Memory specifications
Description Values
Memory slots Four UDIMM
Memory type DDR4
Memory speed 2666 MHz up to 3200 MHz (XMP memory)
Maximum memory configuration 64 GB
Minimum memory configuration 8 GB
Memory size per slot 8 GB, 16 GB, and 32 GB
Memory configurations supported ●8 GB DDR4 at 2666 MHz
●16 GB DDR4 at 2666 MHz
●32 GB DDR4 at 2666 MHz
●64 GB DDR4 at 2666 MHz
●16 GB XMP at 2933 MHz
●32 GB XMP at 2933 MHz
●64 GB XMP at 2933 MHz
●16 GB XMP at 3200 MHz
●32 GB XMP at 3200 MHz
●64 GB XMP at 3200 MHz
Ports and connectors
The following table lists the external and internal ports available on your Alienware Aurora R11.
Table 5. Ports and connectors
Description Values
External:
Network One RJ-45 port
USB ●Six USB 2.0 ports
●Five USB 3.2 Gen 1 ports
●One USB 3.2 Gen 1 (Type-C) port with PowerShare
●One USB 3.2 Gen 2 port
●One USB 3.2 Gen 2 (Type-C) port
●One USB 3.2 Gen 1 port with PowerShare
Audio ●One audio output/headphone port (supports 2 channel
audio)
●One audio input/microphone port
●One optical S/PDIF port
●One coaxial S/PDIF port
●One front L/R surround line-out port
●One side L/R surround port
●One rear L/R surround port
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Table 5. Ports and connectors (continued)
Description Values
●One center/subwoofer LFE surround port
●One line-in port
Video Not supported
Media-card reader Not supported
Power port 110 V/220 V
Security Kensington lock slot
Internal:
PCIe expansion card slots ●Two PCIe x16 slots
●Two PCIe x4 slots
mSATA Not supported
SATA Four
M.2 ●One M.2 card slot for WLAN and Bluetooth
●One PCIe/SATA M.2 card slot for 2242/2260/2280 solid-
state drive
NOTE: To learn more about the features of different types
of M.2 cards, see the knowledge base article SLN301626.
Ethernet
The following table lists the wired Ethernet Local Area Network (LAN) specifications of your Alienware Aurora R11.
Table 6. Ethernet specifications
Description Values
Model number Killer E3000 Ethernet controller integrated on system board
Transfer rate 10/100/1000/2500 Mbps
Wireless module
The following table lists the Wireless Local Area Network (WLAN) module specifications of your Alienware Aurora R11.
Table 7. Wireless module specifications
Description Option one Option two Option three
Model number Qualcomm QCA9377
(DW1810)
Intel AX201 Killer 1650i
Transfer rate Up to 433 Mbps Up to 2400 Mbps Up to 2400 Mbps
Frequency bands supported Dual band 2.4 GHz/5 GHz Dual band 2.4 GHz/5 GHz Dual band 2.4 GHz/5 GHz
Wireless standards Wi-Fi 5 (WiFi 802.11ac) Wi-Fi 6 (WiFi 802.11ax) Wi-Fi 6 (WiFi 802.11ax)
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Table 7. Wireless module specifications (continued)
Description Option one Option two Option three
Encryption ●64-bit/128-bit WEP
●AES-CCMP
●TKIP
●64-bit/128-bit WEP
●AES-CCMP
●TKIP
●64-bit/128-bit WEP
●AES-CCMP
●TKIP
Bluetooth Bluetooth 4.2 Bluetooth 5.0 Bluetooth 5.0
GPU—Discrete
The following table lists the specifications of the discrete Graphics Processing Unit (GPU) supported by your Alienware Aurora R11.
NOTE: Install AMD Vega 20 only into the PCIe slot 1 of your computer. If installed on PCIe slot 4, the power-supply unit cannot
be closed.
NOTE: If you are using any other graphics card other than AMD Vega 20, it can be installed into the appropriate PCIe slot i.e.
X4, X8 or X16 on your computer.
Table 8. Discrete graphics specifications
Controller Number of cards (maximum) External display
support Memory size Memory type
AMD RX 5700 (ECS) 1 Three DisplayPort and
one HDMI port
8 GB GDDR6
AMD RX 5700 XT
(ECS)
1 Three DisplayPort and
one HDMI port
8 GB GDDR6
AMD RX 5600 11 Three DisplayPort and
one HDMI port
6 GB GDDR6
AMD Vega 20 1 Three DisplayPort and
one HDMI port
16 GB GDDR6
NVIDIA GeForce
GTX 1650
1 One HDMI port and
one DVI-D port
4 GB GDDR5
NVIDIA GeForce
GTX 1650 Super
1 One HDMI port and
one DVI-D port
6 GB GDDR5
NVIDIA GeForce
GTX 1660
1 One DisplayPort, one
HDMI port and one
DVI-D port
6 GB GDDR5
NVIDIA GTX 1660Ti 1 One DVI port, one
HDMI port and one
DisplayPort
6 GB GDDR6
NVIDIA RTX 2060 1 One DVI port, one
HDMI port and one
DisplayPort
6 GB GDDR6
NVIDIA RTX 2060
Super
1 One DVI port, one
HDMI port and one
DisplayPort
8 GB GDDR6
NVIDIA RTX 2070
Super
2 Three DisplayPort and
one HDMI port
8 GB GDDR6
NVIDA RTX 2080
Super
2 Three DisplayPort and
one HDMI port
8 GB GDDR6
NVIDIA RTX 2080Ti 2 Three DisplayPort and
one HDMI port
11 GB GDDR6
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Table 8. Discrete graphics specifications (continued)
Controller Number of cards (maximum) External display
support Memory size Memory type
LC NVIDIA RTX
2080 Super
1 Three DisplayPort and
one HDMI port
8 GB GDDR6
Audio
The following table lists the audio specifications of your Alienware Aurora R11.
Table 9. Audio specifications
Description Values
Audio type Integrated 7.1 channel audio with S/PDIF port
Audio controller Realtek ALC3861
Internal audio interface High-definition audio
External audio interface 7.1 channel output, Microphone-in, stereo headphones, and
headset combo connector
Storage
This section lists the storage options on your Alienware Aurora R11.
Your computer supports one of the following configurations:
●One M.2 2242/2260/2280 solid-state drive, one 3.5-inch hard drive, and two 2.5-inch hard drives
●One 3.5-inch hard drive and two 2.5-inch hard drives
NOTE: The primary drive of your computer varies depending on the storage configuration.
Table 10. Storage specifications
Storage type Interface type Capacity
Two 2.5-inch hard drives SATA AHCI 6 Gbps Up to 2 TB
One 3.5-inch hard drive SATA AHCI 6 Gbps Up to 1 TB
One M.2 2230/2280 solid-state drive ●SATA AHCI 6 Gbps
●PCIe NVMe up to 32 Gbps
Up to 1 TB
Power ratings
The following table lists the power rating specifications of Alienware Aurora R11.
Table 11. Power ratings
Description Option one Option two
Type 550 W 1000 W
Input voltage 90 VAC to 264 VAC 90 VAC to 264 VAC
Input frequency 47 Hz to 63 Hz 47 Hz to 63 Hz
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Table 11. Power ratings (continued)
Description Option one Option two
Input current (maximum) 8 A 14 A
Output current (continuous) 5.1 V/20 A, 12 VA1/18 A, 12 VA2/18 A,
12 VA1+12 VA2/28 A, 12 VB/16 A, 12
VC1/18 A, 12 VC2/18 A, 12 VC1+12
VC2/20 A, 3.3 V/15 A, 5.1 Vaux/4A
5.1 V/20 A, 12VA/42 A, 12VB/52 A,
12VD/16 A, 3.3 V/20 A, -12 V/0.5 A,
5.1Vaux/4 A
Rated output voltage 5.1 V/12 VA1/12 VA2/ 12 VB/12
VC1/12 VC2/3.3 V/ 5.1 Vaux
5.1 V/12 VA/12VB/12VD/3.3 V/-12
V/5.1 Vaux
Temperature range
Operating 5°C to 50°C (41°F to 122°F) 5°C to 50°C (41°F to 122°F)
Storage -40°C to 70°C (-40°F to 158°F) -40°C to 70°C (-40°F to 158°F)
Computer environment
Airborne contaminant level: G1 as defined by ISA-S71.04-1985
Table 12. Computer environment
Description Operating Storage
Temperature range 10°C to 35°C (50°F to 95°F) –40°C to 65°C (–40°F to 149°F)
Relative humidity (maximum) 20% to 90% (non-condensing) 5% to 95% (non-condensing)
Vibration (maximum)*0.26 GRMS 1.37 GRMS
Shock (maximum) 40 G for 2 ms with a change in velocity of
20 in/s (51 cm/s)†
105 G for 2 ms with a change in velocity
of 52.5 in/s (133 cm/s)‡
Altitude (maximum) –15.2 m to 3,048 m (–50 ft to 10,000 ft) –15.2 m to 10,668 m (–50 ft to 35,000
ft)
* Measured using a random vibration spectrum that simulates user environment.
† Measured using a 2 ms half-sine pulse when the hard drive is in use.
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Alienware Command Center
Alienware Command Center (AWCC) provides a single interface to customize and enhance the gaming experience. The AWCC
dashboard displays most recently played or added games, and provides game-specific information, themes, profiles, and access to
computer settings. You can quickly access settings such as game-specific profiles and themes, lighting, macros, and audio that are
critical to the gaming experience.
AWCC also supports AlienFX 2.0. AlienFX enables you to create, assign, and share game-specific lighting maps to enhance the
gaming experience. It also enables you to create your own individual lighting effects and apply them to the computer or attached
peripherals. AWCC embeds Peripheral Controls to ensure a unified experience and the ability to link these settings to your computer
or game.
AWCC supports the following features:
●FX: Create and manage the AlienFX zones.
●Fusion: Includes the ability to adjust game-specific Power Management, Sound Management, and Thermal Management features.
●Peripheral Management: Enables peripherals to appear in and be managed in Alienware Command Center. Supports key
peripheral settings and associates with other functions such as profiles, macros, AlienFX, and game library.
AWCC also supports Sound Management, Thermal Controls, CPU, GPU, Memory (RAM) monitoring. For more information about
AWCC, see the Alienware Command Center Online Help.
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Getting help and contacting Alienware
Self-help resources
You can get information and help on Alienware products and services using these online self-help resources:
Table 13. Alienware products and online self-help resources
Self-help resources Resource location
Information about Alienware products and services www.alienware.com
My Dell
Tips
Contact Support In Windows search, type Contact Support, and press Enter.
Online help for operating system www.dell.com/support/windows
www.dell.com/support/linux
Access top solutions, diagnostics, drivers and downloads, and
learn more about your computer through videos, manuals and
documents.
Your Dell computer is uniquely identified by a Service Tag or
Express Service Code. To view relevant support resources for
your Dell computer, enter the Service Tag or Express Service
Code at www.dell.com/support.
For more information on how to find the Service Tag for your
computer, see Locate the Service Tag for your Dell Laptop.
VR Support www.dell.com/VRsupport
Videos providing step-by-step instructions to service your
computer
www.youtube.com/alienwareservices
Contacting Alienware
To contact Alienware for sales, technical support, or customer service issues, see www.alienware.com.
NOTE: Availability varies by country/region and product, and some services may not be available in your country/region.
NOTE: If you do not have an active Internet connection, you can find contact information about your purchase invoice, packing
slip, bill, or Dell product catalog.
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