Alienware AW720M User manual

Mouse Model: AW720M
Regulatory Model: AW720M/UD2201p
Alienware Tri-Mode Wireless
Gaming Mouse
AW720M
User Guide

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make
better use of your mouse.
CAUTION: A CAUTION indicates potential damage to hardware or loss
of data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
Copyright © 2022 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other
trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of
their respective owners.
2022 – 01
Rev. A00

|3
Contents
What’s in the box................................5
Features .......................................6
Magnetic Snap Charging Function . . . . . . . . . . . . . . 7
Adjustable Dots Per Inch (DPI) . . . . . . . . . . . . . . . . 7
Setting up your gaming mouse ....................8
Connecting the mouse. . . . . . . . . . . . . . . . . . . . . . 8
Wireless mode (2.4GHz) . . . . . . . . . . . . . . . . . . . . . . . . . 9
Wireless mode (Bluetooth) . . . . . . . . . . . . . . . . . . . . . . . 11
Wired mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Turning on the mouse . . . . . . . . . . . . . . . . . . . . . .14
Charging the battery . . . . . . . . . . . . . . . . . . . . . .14
Wired mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Wireless mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Battery indicator colors . . . . . . . . . . . . . . . . . . . . . . . . . 17
Alienware Command Center (AWCC) ............18
Installing AWCC through Windows Update . . . . . . . . .19
Installing AWCC from the Dell Support website . . . . . .19
Updating the firmware . . . . . . . . . . . . . . . . . . . . 20
Updating the mouse firmware automatically through AWCC . . . 20
Updating the USB wireless dongle firmware automatically through
AWCC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Updating the mouse firmware manually . . . . . . . . . . . . . . . . 21
Updating USB wireless dongle firmware manually. . . . . . . . . . 21

4 |
Specifications ................................. 22
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Physical characteristics . . . . . . . . . . . . . . . . . . . . .22
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . .23
Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Troubleshooting............................... 24
Statutory Information .......................... 29
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Limited warranty and return policies. . . . . . . . . . . . . . . . . . 29
For U.S. customers: . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
For European, Middle Eastern and African customers:. . . . . . . . 29
For non-U.S. customers: . . . . . . . . . . . . . . . . . . . . . . . . . 29

What’s in the box |5
What’s in the box
1
2
5
6
4
3
7
1. Mouse 2. USB charging cable
3. Clip 4. USB wireless dongle
5. Dongle extender 6. USB-C magnetic dongle for
charging
7. Documents

6 |Features
Features
1
23
Top
4
5
6
Bottom
7
9
Left Side
8
10 910
Right Side
8
1. Left button 2. Scroll wheel
3. Right button 4. Mode button
5. DPI adjustment button 6. DPI indicator
7. Power button 8. USB-C port
9. Forward button 10. Backward button

Features |7
Magnetic Snap Charging Function
The magnetic snap head supports fast charging (5V 900mA).
Adjustable Dots Per Inch (DPI)
Press the DPI adjustment button to instantly change the mouse tracking
resolution.
DPI setting is indicated by the DPI indicator color. The default five DPI settings
available are as follows:
• 800: Blue ( )
• 1200: Green ( ) (default)
• 1600: Yellow ( )
• 2400: Purple ( )
• 3200: Red ( )
You can change the default DPI settings and customize the DPI stages with the
Alienware Command Center (AWCC) application.

8 |Setting up your gaming mouse
Setting up your gaming mouse
Connecting the mouse
NOTE:
- The mouse supports both wired mode and wireless mode.
- Your mouse has a rechargeable battery. For best results, ensure that the
battery is fully charged before using it for the first time.
- To improve battery life, turn off the power switch when the mouse is not
used.
- When using magnetic charging, turn on the power switch to ensure
seamless connectivity.
1. Remove the clip, dongle extender, USB wireless dongle, and USB-C
magnetic dongle from the accessory box.
2. Remove the protective sheet from the mouse.

Setting up your gaming mouse |9
3. Slide the power button down to switch on the mouse.
Wireless mode (2.4GHz)
Laptop
1. Slide the mode button to “2.4G”.

10 |Setting up your gaming mouse
2. Connect the USB wireless dongle to a USB port on your laptop.
Desktop
1. Slide the mode button to “2.4G”.
2. Connect the USB-C end of the USB charging cable to the bottom port of
the dongle extender. Insert the USB wireless dongle to the top port of the
dongle extender.
3. Connect the other end of the USB charging cable to an available port on
your computer.
USB dongle Dongle Extender

Setting up your gaming mouse |11
Wireless mode (Bluetooth)
1. Slide the mode button down to “ ” then continue to slide the button
down and hold it for three seconds. The DPI LED will blink indicating your
wireless mouse is in pairing mode.
2. Pair your wireless mouse with your Bluetooth-enabled computer.
Swift Pair:
a. In Windows Search, type Bluetooth.
b. Click Bluetooth and other devices settings. The Settings window
appears.
c. Ensure that the “Show notifications to connect using Swift Pair” box is
checked.
d. Ensure that the Bluetooth is turned on.
e. Place your wireless mouse near your computer. The New Bluetooth
mouse found window appears.
f. Click Connect and confirm the pairing process on both wireless mouse
and your computer.

12 |Setting up your gaming mouse
Add Device:
a. In Windows Search, type Bluetooth.
b. Click Bluetooth and other devices settings. The Settings window
appears.
c. Ensure that the Bluetooth is turned on.
d. Click Add Bluetooth or other device > Bluetooth.
e. From the list of available devices, click Alienware AW720M.
NOTE: If Mouse AW720M is not listed, ensure that the pairing mode is
enabled on the wireless mouse.
3. Confirm that both the wireless mouse and the device are paired.
After the wireless mouse and a device are paired, they connect
automatically when Bluetooth is enabled and they are within Bluetooth
range.

Setting up your gaming mouse |13
Wired mode
NOTE: The battery starts charging automatically in wired mode.
1. Connect the USB-C end of the USB charging cable to the USB-C port on
the mouse.
2. Connect the other end of the USB charging cable to an available USB
port on your desktop or laptop.
Desktop Laptop

14 |Setting up your gaming mouse
Turning on the mouse
Slide the power button down to switch on the mouse.
Charging the battery
Wired mode
1. Connect the USB-C end of the USB charging cable to the USB-C port on
the mouse.

Setting up your gaming mouse |15
2. Connect the other end of the USB charging cable to an available USB
port on your desktop or laptop.
Desktop Laptop
3. When the battery is fully charged, the battery indicator blinks in green for
2 seconds and then stays static green for 10 seconds. After 12 seconds, it
reverts to the user default lighting.

16 |Setting up your gaming mouse
Wireless mode
1. Connect the USB-C end of the USB charging cable to the bottom port of
the dongle extender. Insert the USB wireless dongle to the top port of the
dongle extender.
2. Connect the other end of the USB charging cable to an available USB
port on your desktop or laptop.
Desktop Laptop
3. Connect the USB-C magnetic dongle to the USB-C port of the mouse.

Setting up your gaming mouse |17
4. Snap the magnetic end of the USB-C magnetic dongle to the magnetic
port of the dongle extender.
5. When the battery is fully charged, the battery indicator blinks in green for
2 seconds and then stays static green for 10 seconds. After 12 seconds, it
reverts to the user default lighting.
NOTE: Use the clip to remove the USB-C magnetic dongle from the
mouse.
Battery indicator colors
• Low power: Amber pulsing ( )
• Charging: Morphing between amber and green ( ) for 12 seconds. After 12
seconds, it reverts to the user default lighting.
• Fully charged: Blinks in green for 2 seconds and then stays static green ( )
for 10 seconds. After 12 seconds, it reverts to the user default lighting.

18 |Alienware Command Center (AWCC)
Alienware Command Center (AWCC)
Alienware Command Center (AWCC) application provides a single interface to
customize and enhance the gaming experience. This application enables you to
perform the following functions:
NOTE: You will experience limited functionality in AWCC when your
device is connected by Bluetooth Low Energy (BLE).
In the FX menu, you can access the following features:
• View device connection type when it is connected by BLE.
• View battery level and charging status.
• Change lighting color and animation in the Lighting tab.
• Assign program shortcuts to device programmable buttons or keys in the
Macros tab.
In the Settings tab, you have access to the following settings:
• Change power saving modes in the Settings tile.
• Change mouse button click and scroll bar responses in the Settings tile.
• Swap mouse button in the Settings tile.
• Change DPI levels in the DPI Settings tile.
• Select Lift-Off Distance in the Calibration tile.
• View firmware version and upgrade the device firmware to the latest
version in the Update tile.
• Reset the device settings to factory default.
NOTE: For more information, see the Alienware Command Center
(AWCC) application Online Help.

Alienware Command Center (AWCC) |19
Installing AWCC through Windows Update
1. Connect your Alienware peripheral to your computer through the USB
port. The AWCC application is downloaded and installed automatically.
AWCC installation takes up to 10 minutes to complete.
2. Navigate to the program folder to ensure that the AWCC installation is
complete.
3. Launch AWCC and perform the following steps to download the
additional software components:
• In the Settings window, click Windows Update, and then click Check
for updates to check the Alienware driver update progress.
• If the driver update is not responding in your computer, install AWCC
from the Dell Support website.
Installing AWCC from the Dell Support website
1. Download the latest version of the following applications from
www.dell.com/support/drivers.
• Alienware Command Center
• Alienware Gaming Peripheral driver
2. Navigate to the folder where you saved the setup les.
3. Double-click the setup le and follow the on-screen instructions to install
the application.
NOTE: You can customize the mouse features and lighting effects by
using the Alienware Command Center (AWCC) application.

20 |Alienware Command Center (AWCC)
Updating the firmware
NOTE: For best performance, update your mouse and USB wireless
dongle firmware to the latest version.
Updating the mouse firmware automatically through AWCC
1. Connect your mouse to your computer through the USB cable.
2. Launch AWCC software and click the FX tab.
3. Under SETTINGS, select Alienware AW720M Tri-Mode Wireless
Gaming Mouse from the EDIT DEVICE SETTINGS drop-down list.
4. Click the Settings tab.
5. In the Update tab, and then click the Update button. Once the rmware
update is complete, the “Firmware updated successfully” message is
displayed.
6. Click OK.
NOTE: Disconnecting the USB cable from the computer, closing the
AWCC software, or shut down of computer during firmware update
may damage the mouse.
Updating the USB wireless dongle firmware automatically through AWCC
1. Connect your mouse to your computer through 2.4GHz Wireless mode.
2. Launch AWCC software and click the FX tab.
3. Under SETTINGS, select Alienware AW720M Tri-Mode Wireless
Gaming Mouse from the EDIT DEVICE SETTINGS drop-down list.
4. Click the Settings tab.
5. In the Update tab, and then click Update button. Once the rmware
update is complete, the “Firmware updated successfully” message is
displayed.
6. Click OK.
NOTE: Disconnecting the USB wireless dongle, closing the AWCC
software, or shut down of computer during firmware update may
damage the USB wireless dongle.