ALLIANCE ALLPH9Kw-INV User manual

Alliance Domestic Inverter
Pool Heat Pump
Installation & Operation Manual
Models: ALLPH9Kw-INV
ALLPH12Kw–INV
ALLPH16Kw–INV
ALLPH19Kw–INV
Thank you very much for purchasing our product.
Before using your heat pump, please read this manual
carefully and keep if for future reference.
The manufacturers of Alliance Heat Pumps employ over 300 senior engineers and operate
31 approved test laboratories, guaranteeing the innovation and high quality of Alliance products.

Contents
Preface .............................................................................................................................................. 1
• Features 1
• About heat pumps 2
• Sizing guide table 2
• Weight / Dimensions 2
Specifications – ALLPH90R410-INV / ALLPH120R410-INV .............................................................. 2
Specifications – ALLPH160R410-INV / ALLPH190R410-INV ............................................................ 3
Dimensions ........................................................................................................................................ 5
Installation and connection .............................................................................................................. 5
• Heat pump location 5
• How close to your pool 5
• Installation illustration 6
• Installation of check valve 6
Electrical wiring ................................................................................................................................ 7
Initial start-up of unit ....................................................................................................................... 8
Condensation .................................................................................................................................... 8
Controller operation .................................................................................................................... 9-16
Error code list ............................................................................................................................ 17-18
PC Board wiring diagram ............................................................................................................... 19
Maintenance and inspection............................................................................................................ 20
Appendix ......................................................................................................................................... 21
Warranty .................................................................................................................................... 22-24
Contact Information ........................................................................................................................ 25
N.B: This Installation Manual is the property of Alliance Heat Pumps, and all rights of copyright are reserved. It may not be
reproduced or used for any other purpose without written permission from Alliance. In the interests of product
improvement, Alliance reserves the right to change specifications without prior notice.

Preface
In order to provide our customers with quality, reliability and versatility, this product has been made
to strict production standards. This manual includes all the necessary information about installation,
debugging, discharging and maintenance. Please read this manual carefully before you open or
maintain the unit. The manufacture of this product will not be held responsible if someone is injured
or the unit is damaged, as a result of improper installation, debugging, or unnecessary maintenance.
It is vital that the instructions within this manual are adhered to at all times. The unit must be
installed by qualified personnel.
The unit can only be repaired by qualified personnel or an authorized dealer.
Maintenance and operation must be carried out according to the recommended time and frequency,
as stated in this manual.
Use genuine standard spare parts only. Failure to comply with these recommendations will invalidate the
warranty.
Swimming Pool Heat Pump Unit heats the swimming pool water and keeps the temperature constant.
Our heat pump has the following characteristics:
• Durable
The heat exchanger is made of PVC & Titanium tube which can withstand prolonged exposure to
swimming pool water.
• Quiet operation
The unit comprises an efficient inverter compressor and fan motor, which guarantees its quiet
operation.
• Advanced control
The unit includes micro-computer controlling, allowing all operation parameters to be set. Operation
status can be displayed on the LCD wired controller.
1

Specifications
Performance data
UNIT ALLPH90R410 - INV ALLPH120R410 - INV
Operating air temperature °C -15 to 43
Heating Capacity kW 2.2 – 9.0 3.77 – 16.9
Consumed power kW 0.16 – 1.60 0.3 – 3.02
COP 13.75 – 5.63 12.57 – 5.63
Power supply 230V~/ 50Hz
Nominal Heating Capacity kW 4.29 9,7
Nominal power input kW 0.74 1.38
Max power input kW 1.97 3.2
Nominal Running current
A
3.35
6
Current range
A
1.29 – 6.86 1.3 – 13.1
Max Current
A
8.62 13.96
Compressor quantity
1 1
Compressor type Rotary Rotary
Refrigerant R410a
Fan quantity
1 1
Fan power input
W
100
120
Fan rotary speed RPM 500 - 750 600 - 750
Fan direction Horizontal Horizontal
Noise dB(A) 40 44
Water connection mm 50 50
Nominal water flow m3/h 2.0 5.3
Water pressure drop (max)
kPa
4.0
5
Unit net dimensions (L*W*H) mm 1003*396*767 1117*430*868
Unit shipping dimensions (L*W*H) mm 1130 *460*780 1210*510*880
Net weight kg 50 77
Shipping weight kg 60 90
Test conditions - Air 27°C / Water 26°C / Humidity 80%
2

Specifications
Performance data
UNIT
ALLPH160R410 - INV ALLPH190R410 - INV
Operating air temperature °C -15 to 43
Heating Capacity kW 3.77 – 16.9 4.6 – 19.5
Consumed power kW 0.3 – 3.02 0.37 – 3.94
COP 12.57 – 5.63 12.43 – 4.95
Power supply 230V~/ 50Hz
Nominal Heating Capacity kW 9,7 11.5
Nominal power input kW 1.38 1.72
Max power input kW 3.2 4.88
Nominal Running current
A 6
7.5
Current range
A
1.3 – 13.1 1.6 – 17.1
Max Current
A
13.96 21.17
Compressor quantity
1 1
Compressor type Rotary Rotary
Refrigerant R410A
Fan quantity
1 1
Fan power input
W
120 120
Fan rotary speed RPM 600 - 750 600 - 900
Fan direction Horizontal Horizontal
Noise dB(A) 44 45
Water connection mm 50 50
Nominal water flow m3/h 5.3 6.6
Water pressure drop (max) kPa
5 6
Unit net dimensions (L*W*H) mm 1117*430*868 1117*430*868
Unit shipping dimensions (L*W*H) mm 1210*510*880 1210*510*880
Net weight kg 77 82
Shipping weight kg 90 95
Test conditions - Air 27°C / Water 26°C / Humidity 80%
3

L
1117
mm
H 868 mm
W 447 mm
Dimensions
Alliance Inverter 9/12kw
Alliance Inverter 16 / 19kw
Alliance Inverter
16Kw
Alliance Inverter
19Kw
A 400 470
L
1003
mm
H 767 mm
W 410 mm
3
4

Installation and Connection
Heat Pump Location
The unit will perform well in any outdoor location provided that the following three factors are
presented:
1. Fresh Air - 2. Electricity - 3. Pool filter piping
The unit may be installed virtually anywhere outdoors. For indoor pools please consult the supplier.
Unlike a gas heater, it has no draft or pilot light problem in a windy area.
DO NOT place the unit in an enclosed area with a limited air volume, where the units discharge
air will be re-circulated.
DO NOT place the unit close to bushes or shrubs which can block air inlet / outlet. These locations
deny the unit of a continuous source of fresh air which reduces its efficiency and may prevent
adequate heat delivery.
How Close To Your Pool?
Normally, the pool heat pump is installed within 7.5 meters of the pool. The longer the distance from the
pool, the greater the heat loss from the piping. For the most part, the piping is buried. Therefore, the heat
loss is minimal for runs of up to15 meters(15 meters to and from the pump = 30 meters total), unless the
ground is wet or the water table is high. A very rough estimate of heat loss per 30 meters is 0.6 kW-
hour,(2000BTU) for every 5°C difference in temperature between the pool water and the ground
surrounding the pipe, which translates to about 3% to 5% increase in run time.
5

Installation illustration
Remarks:
The factory only provides the heat pump. Other parts, including a by-pass are to be provided by the
user or installer.
Attention:
Please take the following steps when installing the heat pump:
1.
Each addition of chemicals has to be performed through the conduits located AFTER the heat pump.
2.
Install a by-pass for easy maintenance
3.
Always place the heat pump on a solid base and use the supplied silent blocks in order to avoid
vibrations and noise.
4.
Always keep the heat pump in upright position. If the unit has been tilted, you should wait for at least
24 hours before turning it on.
Installation of a check valve
When using automatic chlorine and pH dosage systems, it is of extremely import to protect
the heat pump from high concentrations of these chemicals that could corrode the heat exchanger Therefore,
such systems should add the chemicals in the conduits located DOWNSTREAM of the heat pump and it is
recommended to install a check-valve in order to prevent backflow when there is no water circulation.
Damage to the heat pump caused by disregarding any of these recommendations will invalidate the
warranty.
6

Electrical Wiring
Important - Although the heat pump is electrically isolated from the rest of the unit, this only
prevents the passage of electricity to or from the pool water. Grounding the unit is still
required to protect yourself from short circuits inside the unit. Make for adequate ground
connection.
Check if the electrical mains voltage corresponds with the operating voltage of the heat pump prior to
hooking up the unit.
It is recommended to use a separate fuse (C-curve) as well as adequate wiring (see table below). Connect
the electrical wires with the terminal block labelled ‘TO POWER SUPPLY’.
Next to this connection, there is a second terminal block labelled ‘TO PUMP’, to which the pool pump
(max. 5A/240V) or an electrical relay for a filtration pump can be connected. This connection makes it
possible to control the pool pump operation with the heat pump.
However, we do not recommend that you wire the pool circulation pump to the heat pump. Run
separate power supplies to the heat pump and the pool circulation pump. This allows the pool
circulation pump to be put on a time clock and operated for the required time to give adequate
filtration for the pool and also the pool circulation pump can be manually operated when
required to backwash the filter etc.
Model Voltage (V) Fuse (C-curve) Max current (A) Cable section*
ALLPH90R410 - INV 220-240V 20 8.62 2.5 mm2
ALLPH120R410 - INV 220-240V 20 13 2.5 mm2
ALLPH160R410 - INV 220-240V 20 13.96 2.5 mm2
ALLPH190R410 - INV 220-240V 32 21.17 4 mm2
* For a maximum cable length of 50m
7

Initial startup of the Unit
NOTE- In order for the unit to heat the pool or spa, the filter pump must be running to circulate
water through the heat exchanger.
Start up Procedure - After installation is completed, you should follow these steps:
1. Turn on your pool pump. Check for water leaks and verify flow to and from the pool.
2. Turn on the electrical power supply to the heat pump, then press the key ON/OFF on the wire
controller. It should start in several seconds.
3. After running a few minutes make sure the air leaving the fan opening of the unit is cooler (between
5-10°C)
4. With the unit operating turn the pool pump off. The unit should also turn off automatically,
5. Allow the unit and pool pump to run 24 hours per day until desired pool water temperature is reached.
When the desired pool water temperature reaches the setting, the unit just shuts off. The unit will now
automatically restart (as long as your pool pump is running) when the pool temperature drops more
than 2°C below set temperature.
Time Delay- The unit is equipped with a 3 minute built-in solid state restart delay included to protect
control circuit components and to eliminate restart cycling and contactor chatter.
This time delay will automatically restart the unit approximately 3 minutes after each control circuit
interruption. Even a brief power interruption will activate the solid state 3 minute restart delay and
prevent the unit from starting until the 3 minute countdown is completed. Power interruptions during
the delay period will have no effect on the 3 minute countdown.
Condensation
Since the Heat pump cools down the air about 5°C, water may condense on the fins of the evaporator. If
the relative humidity is very high, this could be as much as several litres an hour. The water will run down
the fins into the base pan and drain out through the barbed plastic condensation drain fitting on the side
of the base pan.
This fitting is designed to accept 20mm clear vinyl tubing which can be pushed on by hand and run to
a suitable drain. It is easy to mistake the condensation for a water leak inside the unit.
TIP:
A quick way to verify that the water is condensation is to shut off the unit and keep the pool pump
running. If the water stops running out of the base pan, it is condensation. AN EVEN QUICKER WAY IS
TO TEST THE DRAIN WATER FOR CHLORINE - if there is no chlorine present, then it’s condensation.
8

Controller operation:
Controller display
Key and icon function instruction
Key symbols Designation Function
Mute key
Under the heating mode or heating mode under the
automatic mode, the mute key operation is effective and
used to enter and exit the mute mode with one click.
Mode key It is used to switch the unit mode, temperature setting, and
parameter setting.
On-off key It is used to carry out start-up & shutdown, cancel current
operation and return to the last level of operation.
Up key It is used to page up and increase variable value.
Down key It is used to page down and decrease variable value.
Clock key It is used as user clock, and to carry out timing setting.
9

Icon function instruction
Icon symbol Designation Function
Cooling symbol It will display during cooling (there is no limit to startup & shutdown, and it is optional
when the unit is cooling-only unit or heating-and-cooling unit).
Heating symbol It will display during heating (there is no limit to startup & shutdown, and it is optional
when the unit is heating-only unit or heating-and-cooling unit).
Automatic symbol It will display under the automatic mode (there is no limit to startup & shutdown, and
it is optional when the unit is heating- and-cooling unit).
Defrosting symbol It will display in the defrosting process of the unit.
Compressor symbol It will display when compressor is started.
Water pump symbol It will display when water pump is started.
Fan symbol It will display when fan is started.
Mute symbol When the timing mute function is started, it keeps bright for a long time. When it is in
mute state, it will flash. Or else, it is off.
Timing symbol It will display after the user sets the timing, and multiple timing intervals can be set .
Water outlet symbol When the axillary display area displays the water outlet temperature, the light is on.
Water inlet symbol When the main display area displays the water inlet temperature the light is on.
Locking key symbol
When the keyboard is locked, it is on.
Fault symbol In case of unit fault, it is on.
Wireless signal symbol When the unit is connected to WIFI module, it will display according to the strength of
WIFI signal.
Degrees Celsius symbol When main display area or auxiliary display area displays degrees Celsius, it is on.
Degrees Fahrenheit symbol
When main display area or auxiliary display area displays degrees Fahrenheit, it is on.
Setting symbol
When the parameter is adjustable, it is on
Second symbol
When main display area displays second digit, it is on.
Minute symbol
When main display area displays minute digit, it is on.
Hour symbol When main display area displays hour digit, it is on.
Pressure symbol When main display area displays pressure, it is on.
Flow symbol When main display area displays flow, it is on.
10

Start-up & shutdown
Notes:
Startup & shutdown operation can only be conducted in the main interface.
When it displays with half screen off or full screen off, click any key for returning to ON/OFF main interface.
When the unit is started under the control of wire controller, if using the emergency switch to shut down, the wire controller will display as follows:
Operations are the same as under ON/OFF main interface
Change mode
Under the main interface, Short press" "to switch the unit among heating " ", cooling " " and automatic mode " ".
When there is
no operation
within 1 minute, it will display
with half screen off
When there is no operation
within 15 minutes, it will
display with full screen off
Keep long press of " "for 0.5 s
to enter ON/OFF interface
Automatic mode
Short press" " for to switch
the mode circularly, after no
operation
for 2s, the current mode will be saved.
Heating mode
Cooling mode
11

Press " " to
save, and return
to the main
interface
Operation description
1).
Mode switch operation can only be conducted in the main interface.
2).
When the unit is under the defrosting state, the defrosting symbol is on, with the display interface as follows:
Notes:
1).After completing the defrosting, the unit will be automatically switched to the heating/ automatic mode (keeping consistent with the mode
before defrosting).
During the defrosting, mode switch is available. And when switching the mode, the unit won't work under a new mode until defrosting is completed.
Clock setting
System time setting
Notes: Under the clock setting interface, if there is no operation for 20 s, the system will automatically memorize use's settings and return to the main
interface; if short press during any operating steps, the changes will not be saved and return to the main interface.
Defrosting state
Flashing
Minute digit flashing
Flashing
Hour digit
flashing
Press " " or " "
to adjust minute
digit
Press " " to
save the settings
and skip to the
minute digit
setting
Press " " or " "
to adjust hour
digit
System time setting
interface
Short press " "
Long press " "
for 2 s to enter
into the system
times
setting interface
12

OFF
OFF1 Displays the first-stage timing switch on
ON 2 Displays the second-stage timing switch on
Displays Timer ON function on
Displays Timer OFF function on
Flashing
Hour digit flashing
Flashing
Minute digit
flashing
Flashing Short press " " to save
the settings and return
to
the
main
interface
Short press " "
to save the settings
Short press " "
or " " to adjust
minute digit
Flashing
Press" "or " "
to adjust hour
digit
Setting and cancelling the Timer ON/OFF function
The wire controller can set up a two-stage timing function: Timer ON1~ OFF1;Timer ON2~OFF2
Select ON 1 OFF1 ON 2 OFF timer setting interface:
Temperature setting
Notes: Under the temperature setting interface, if short press " ", the system will return to the main interface without any changes
saved; If there is no operation for 5 s or short press
Setting the Timer ON/OFF function: Set the ON/OFF timer as below.
Take ON1 for example
Flashing Flashing
Short press " "
to enter into
the timer setting
interface
Short press" or
" " to circularly
display among
timer ON1, OFF1,
ON2 and
OFF2
Short press " "
to set hour digit
Press " " or " " for
increasing
or decreasing target
temperature.
13

Flashing
(hour or minute
digit)
Flashing
Flashing
Short press " "
Short press " "
to cancel the
timer settings
"
Cancelling the Timer ON/OFF function: Cancel the timer ON/OFF as below.
Take Cancel Timer On for example
Short press " " to save
the change and return to
the main interface
Silent setting
One-click silent function
Notes:
1).
If one-click silent and timing silent are started at the same time, short press " for canceling one-click silent and quitting the timing
silent for this time.
2).
At night the user can start one-click silent or timing silent function to reduce the noise.
Flashing
short press " "
13
14

Short
press"
"
for
confirming
the timing-on silent, and turn to the
setting of timing
-
off silent
Flashing
Flashing
Flashing
Short press" " for
cancelling the timing
silent
Short press " " to save
the changes and turn to
the main
interface
Short press " " for
cancelling the timing silent
Short press" " or "
"
Short press " " for
entering the hour digit
Short press" " for confirming
timing-off silent, saving the changes and
returning to the main interface
Short press" " or "
"
Short press" " for entering the
hour digit setting of
timing-on silent
Keep long press
of " " for 2 s
Short press" " or "
"
Setting and cancelling the silent function
Notes:
1).
When the silent icon" " is illuminated. The timing mute has been set, but it's not under silent status.
2).
When the silent icon" " flash: It's under the silent status.
3).
When the silent icon" "disappear: The timing silent is not set.
Keyboard lock
To avoid others' misoperation, please lock the wire controller after completing the setting.
Notes:
1).Under the locked screen interface, only unlocking operation is available, and the screen will be lighten after other operations conducted.
2).Under the OFF interface, locking operation is available , and the operation method is the same as locking screen under the ON interface.
15

Fault interface
When the unit fails, the wire controller can display the corresponding code according to the fault reason. Refer to the fault table for the specific
definition of the fault codes.
Remark:
The wire controller can display the temperature unit as "℉" or "℃" according to the unit model you bought.
Display interface introduction
Notes:
1).
When the silent icon" " is on :The timing mute has been set, but it's not under silent status.
2).
When the silent icon" " flashes: It's under the silent status.
3).
When the silent icon" "not there: The timing silent is not set.
4.8. Keyboard lock
To avoid others' misoperation, please lock the wire controller after completing the setting.
Notes:
1).Under the locked screen interface, only unlocking operation is available, and the screen will be illuminated after other operations conducted.
2).Under the OFF interface, locking operation is available , and the operation method is the same as locking screen under the ON interface.
Quantity of faults
Fault serial number
Fault code
Short press" "
Short press"
"
or " "
16

Error code list
Protection/fault
Fault
display
Reason Elimination methods
Drv1 MOP alarm F01 MOP drive alarm Recovery after the 150s
Inverter offline F02
Frequency conversion board and
main board communication failure Check the communication connection
IPM protection F03 IPM modular protection Recovery after the 150s
Comp. Driver Failure F04
Lack of phase, step or drive
hardware damage
Check the measuring voltage check
frequency conversion board hardware
DC Fan Fault F05
Motor current feedback open circuit
or short circuit Check whether current return wires connected motor
IPM Overcurrent F06 IPM Input current is large Check and adjust the current measurement
Inv. DC Overvoltage F07
DC bus voltage>Dc bus over
-
voltage protection value Check the input voltage measurement
Inv. DC Low voltage F08
DC bus voltage<Dc bus over
-
voltage protection value Check the input voltage measurement
Inv. Input Low voltage. F09
The
input voltage is low, causing
the input current is high Check the input voltage measurement
Inv. Input Overvoltage. F10
The input voltage is too high, more
than outage protection current RMS
Check the input voltage measurement
Inv. Sampling Volt. F11
The input voltage sampling fault
Check and adjust the current measurement
Comm. Err DSP-PFC F12 DSP and PFC connect fault Check the communication connection
Input Over Cur. F26
The equipment load is too large
PFC fault F27
The PFC circuit
protection
Check the PFC switch tube short circuit or not
IPM Over heating
F15
The IPM module is overheat
Check and adjust the current measurement
Weak Magnetic Warning
F16
Compressor magnetic force is not
enough
Inv. Input Out Phase
F17
The
input voltage lost phase Check and measure the voltage adjustment
IPM Sampling Cur.
F18 IPM sampling electricity is fault Check and adjust the current measurement
Inv. Temp. Probe Failure
F19
Sensor is short circuit or open
circuit Inspect and replace the sensor
Inverter Overheating
F20
Transducer overheat
Check and adjust the current measurement
Inv. Overheating Warning
F22
Tr
ansducer temperature is too high Check and adjust the current measurement
Comp. Over
Cur
rent
.
Warning F23 Compressor electricity is large
The compressor over
-current protection
Input Over Cur. Warning
F24 Input current is too large Check and adjust the current measurement
EEPROM Error Warning
F25 MCU error Check whether the chip is damaged Replace the chip
V15V over/undervoltage
fault F28
The V15V is overload or
undervoltage Check the V15V input voltage in range 13.5v~16.5v or not
Fan Motor2 Fault
F032
1.
Motor is in locked
-
rotor
state.
2. The wire connection
between DC-fan motor
module and fan motor is
in bad contact
Change a new fan motor
Check the wire connection and make sure they are in good contact
Communication Fault
(speed control module) E081
Speed control module and main
board communication fail Check the communication connection
17

Protect/fault
Fault
display
Reason Elimination methods
Inlet Temp. Sensor Fault
P01
The temp. Sensor is broken or
short circuit
Check or change the temp. Sensor
Outlet Temp. Sensor Fault P02
The temp. Sensor is broken or
short circuit Check or change the temp. Sensor
Ambient Temp. Sensor Fault P04
The temp. Sensor is broken or
short circuit Check or change the temp. Sensor
Coil 1 Temp. Sensor Fault P05
The temp. Sensor is broken or
short circuit Check or change the temp. Sensor
Coil 2 Temp. Sensor Fault P15
The temp. Sensor is broken or
short circuit Check or change the temp. Sensor
Suction Temp. Sensor Fault P07
The temp. Sensor is broken or
short circuit Check or change the temp. Sensor
Discharge Temp. Sensor
Fault P081
The
temp. Sensor is broken or
short circuit Check or change the temp. Sensor
Exhaust Air over Temp Prot. P082
The compressor is overload
Check whether the system of the compressor running normally
Antifreeze Temp. Sensor
Fault
P09 Antifreeze temp
sensor is broken or
short circuited Check and replace this temp sensor
Pressure sensor Fault PP
The pressure Sensor is broken
Check or change the or pressure
pressure Sensor
High Pressure Prot. E01
The high
-pressure switch is broken Check the pressure switch and cold circuit
Low Pressure Prot. E02 Low pressure1 protection Check the pressure switch and cold circuit
Flow Switch Prot. E03
No water/little water in water
system Check the pipe water flow and water pump
Waterway Anti-freezing Prot. E05
Water temp
.
or ambient temp. is
too low
Inlet and outlet temp. too big E06
Water flow is not enough
and low differential pressure Check the pipe water flow and whether water system is jammed or not
Anti-freezing Prot. E07 Water flow is not enough Check the pipe water flow and whether water system is jammed or not
Winter Primary Anti
-
freezing
Protection. E19
The ambient temp. Is low in winter
Winter Secondary Anti
-
freezing Prot. E29
The ambient temp. Is low in winter
Comp. Overcurrent Prot. E051
The compressor is overload
Check whether the system of the compressor running normally
Communication Fault E08
Communication failure between
wire controller and mainboard
Check the wire connection between
remote wire controller and main board
Communication Fault
(speed control module) E081
Speed control module and main
board communication failure Check the communication connection
Low AT Protection TP Ambient temp is too low
EC fan feedback Fault F051
There is
something wrong with fan
motor and fan motor stops running
Check whether fan motor is broken or locked or not
Fan Motor 1 Fault F031
1. Motor is in locked
-
rotor state
2.The wire connection between DC-
fan motor module and fan motor is
in bad contact
Change a new fan motor
Check the wire connection and make sure they are in good contact
18