Allo.com Nano 2 User manual

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Tables of Contents
1. INTRODUCTION 4
1.1 TYPICAL SETUP OF NANOPBX 5
1.2 NANOPBX TECHNICAL SPECIFICATIONS 5
1.3 HARDWARE SPECIFICATIONS 6
2. GETTING STARTED WITH THE NANOPBX 7
2.1 INSTALLATION 7
2.2 ACCESSING THE GUI (GRAPHICAL USER INTERFACE)8
3. SETTING UP FEATURES 9
3.1 SYSTEM STATUS ERROR!BOOKMARK NOT DEFINED.
3.2 CONFIGURE HARDWARE ERROR!BOOKMARK NOT DEFINED.
3.3 TRUNKS ERROR!BOOKMARK NOT DEFINED.
3.3.1 ANALOG TRUNKS ERROR!BOOKMARK NOT DEFINED.
3.3.2 VOIP TRUNKS ERROR!BOOKMARK NOT DEFINED.
3.4 OUTGOING CALLING RULE ERROR!BOOKMARK NOT DEFINED.
3.5 DIALPLANS ERROR!BOOKMARK NOT DEFINED.
3.6 USERS (USER EXTENSIONS) 36
3.6.1 CREATE NEW USER 27
3.6.2 MODIFY/DELETE SELECTED USER 27
3.7 RING GROUPS ERROR!BOOKMARK NOT DEFINED.
3.8 MOH ERROR!BOOKMARK NOT DEFINED.
3.9 CALL QUEUES ERROR!BOOKMARK NOT DEFINED.
3.9.1 CONFIGURING A QUEUE ERROR!BOOKMARK NOT DEFINED.
3.9.2 AGENT LOGIN SETTINGS ERROR!BOOKMARK NOT DEFINED.
3.10 VOICE MENUS ERROR!BOOKMARK NOT DEFINED.
3.11 TIME INTERVALS ERROR!BOOKMARK NOT DEFINED.
3.12 INCOMING CALLING RULES ERROR!BOOKMARK NOT DEFINED.
3.13 VOICEMAIL ERROR!BOOKMARK NOT DEFINED.
3.13.1GENERAL SETTINGS (ACCESSING RETRIEVING & MANAGING VOICEMAIL) ERROR!BOOKMARK NOT DEFINED.
3.13.2EMAIL SETTINGS FOR VOICEMAIL ERROR!BOOKMARK NOT DEFINED.
3.14 PAGING / INTERCOM ERROR!BOOKMARK NOT DEFINED.
3.14.1GROUP PAGING AND INTERCOM ERROR!BOOKMARK NOT DEFINED.
3.14.2PAGE AN EXTENSION ERROR!BOOKMARK NOT DEFINED.
3.14.3SETTINGS ERROR!BOOKMARK NOT DEFINED.
3.15 CONFERENCING ERROR!BOOKMARK NOT DEFINED.
3.16 FOLLOW ME ERROR!BOOKMARK NOT DEFINED.
3.17 DIRECTORY ERROR!BOOKMARK NOT DEFINED.
3.18 CALL FEATURES ERROR!BOOKMARK NOT DEFINED.
3.19 VOICEMAIL GROUPS ERROR!BOOKMARK NOT DEFINED.
3.20 VOICE MENU PROMPTS ERROR!BOOKMARK NOT DEFINED.

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3.20.1RECORDING VOICEFILES ERROR!BOOKMARK NOT DEFINED.
3.20.2UPLOADING VOICEFILES ERROR!BOOKMARK NOT DEFINED.
3.21 SYSTEM INFO ERROR!BOOKMARK NOT DEFINED.
3.22 BACKUP ERROR!BOOKMARK NOT DEFINED.
3.23 OPTIONS ERROR!BOOKMARK NOT DEFINED.
3.23.1GENERAL PREFERENCES ERROR!BOOKMARK NOT DEFINED.
3.23.2LANGUAGE ERROR!BOOKMARK NOT DEFINED.
3.23.3GENERAL SETTINGS ERROR!BOOKMARK NOT DEFINED.
3.23.4REBOOT ERROR!BOOKMARK NOT DEFINED.
3.23.5ADVANCED OPTIONS ERROR!BOOKMARK NOT DEFINED.
3.24 ASTERISK LOGS ERROR!BOOKMARK NOT DEFINED.
3.25 SIP LOGS ERROR!BOOKMARK NOT DEFINED.
3.26 BILLING INFO ERROR!BOOKMARK NOT DEFINED.
3.27 NETWORK SETTINGS ERROR!BOOKMARK NOT DEFINED.
3.28 FIRMWAREUPGRADE ERROR!BOOKMARK NOT DEFINED.
3.29 OPTIONS >CALL DETAIL RECORDS ERROR!BOOKMARK NOT DEFINED.
3.30 OPTIONS >ACTIVE CHANNELS ERROR!BOOKMARK NOT DEFINED.
3.31 OPTIONS >BULK ADD ERROR!BOOKMARK NOT DEFINED.
3.32 OPTIONS >FILE EDITOR ERROR!BOOKMARK NOT DEFINED.
3.33 OPTIONS >ASTERISK CLI ERROR!BOOKMARK NOT DEFINED.
3.34 OPTIONS >SIP SETTINGS ERROR!BOOKMARK NOT DEFINED.
3.35 OPTIONS >DIAGNOSTIC ERROR!BOOKMARK NOT DEFINED.
3.36 OPTIONS >NETWORK SECURITY ERROR!BOOKMARK NOT DEFINED.
3.37 OPTIONS >PORT CONFIGURATION ERROR!BOOKMARK NOT DEFINED.
4. APPLY CHANGES 55
5. APPENDIX A: MANAGING & HANDLING NANOPBX FEATURES 55
5.1 ATTENDED TRANSFER 55
5.2 BLIND TRANSFER 55
5.3 3-WAY CONFERENCING 56
5.4 CALL FORWARDING 56
5.5 CALL PARKING 56
5.6 CALL HOLD AND RETRIEVE 57
5.7 BLF (BUSY LAMP FIELD)SUPPORT 57
5.8 HARD RESET 57
5.9 MEMORY CARD HANDLING 57
5.10 NPA DIALING 57
6. APPENDIX B: PHONES CONFIGURATION REQUIRED FOR NANOPBX INTEROPERABILITY 58
6.1 X-LITE CONFIGURATIONS 58
6.2 SNOM IP PHONE CONFIGURATION 58
6.3 LINKSYS PAP2 ATA 58

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7. APPENDIX C: GLOSSARY OF TERMS 58
1. Introduction
The NanoPBX is a compact system that puts the rich features of a high-end PBX into the reach of small
businesses. Its built-in voicemail, multi-level auto attendants, remote extensions and sophisticated call
handling features help businesses reduce communications costs, while allowing employees to stay
connected worldwide. Setting up and configuring the NanoPBX is a breeze with the user-friendly GUI and
this document will show you just how easy it is!

Typical setup of NanoPBX
Interconnection Diagram of NanoPBX
NanoPBX Technical Specifications
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PBX Features: Codec: G.711 A-law & μ-law, G.723, G.729
Call Forwarding
Holding and retrieval Fax: T.38, Pass-through
Call Transfer - Attended and Blind
3-way Conference DTMF: RFC 2833, In-band, SIP Info

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Call Parking, Pickup and Retrieval
Remote Voice mail Access System Capacity & Expandability:
Recordable IVR Prompts Supports up to 50 IP Extensions
Multilevel auto attendant with IVR 8 TDM concurrent calls (6 G729)
Intercom 20 IP concurrent calls
Configurable Call Routing
- Least Cost Routing
- Call Route to Multiple Extensions or Targeted User
- Call Hunting - Sequential, Round Robin, Random
TDM + IP scenarios:
8 TDM + 3 IP
4 TDM + 8 IP
0 TDM + 20 IP
Multiple Music on Hold Stacking: Double the capacity of NanoPBX
Call Queue
Direct Inward Dial (DID) routing Internet:
Caller ID Spoofing DHCP server on the LAN side
Busy Lamp Field (BLF) DHCP client on the WAN side
Regional Caller ID & Country Settings STUN/NAT traversal (RFC 3489)
CDR(Caller ID, Time/Date Incoming, Outgoing,
Missed)
SIPv2 - Session Initiation Protocol Version
2 (RFC 3261, 3262, 3263, 3264)
Voice Features: Host Name Config
Echo cancellation (G.168) System Management:
VAD with silence suppression WEB interface accessible from LAN & WAN
CNG Password control
Packet loss concealment Backup and Restore of configuration
Adaptive jitter buffer Software Upgrade
Signal discriminator Factory Reset
Attenuation/Gain adjustment Date & Time Configuration
Hardware Specifications
Telephone Interfaces (FXS/FXO) •Phone 1 – FXS
•Phone 2 – FXS
•Phone 3 – FXS
•Phone 4 – FXS
•Phone 5 – Programmable (FXS / FXO)
•Phone 6 – Programmable (FXS / FXO)
•Line 1 – FXO
•Line 2 – FXO
Network Interfaces One 10/100Mbps WAN Port
One 10/100Mbps LAN Port

System Indicators(LED) •Power (Green)
•1 – Phone1 (Orange & Blue)
•2 – Phone2 (Orange & Blue)
•3 – Phone3 (Orange & Blue)
•4 – Phone4 (Orange & Blue)
•5 – Phone 5 (Orange & Blue)
•6 – Phone 6 (Orange & Blue)
•7 & 8 – Reserved for Internal use
•1 & 2 – Reserved for Internal use
Internal/External Memory: RAM: 64 MB
Flash: 8 Mb
1 GB SD Card Memory
Power Adapter Input: 100V – 240V AC / 47 ~ 63 Hz
Output: +12V DC / 2.5 A
Dimension 175mm (W) x 253mm (L) x 34 mm(H)
(6.88” x 9.96” x 1.33”)
Unit Weight 0.55 kg
Operating Temperature
10°C to 40°C (50°F to 104°F)
Operating humidity
10% to 90%, Non-condensing
Storage temperature 0°C to 50°C (32°F to 122°F)
Storage humidity 5% to 95%, Non-condensing
2. Getting Started With the NanoPBX
Installation
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Step 1: Plug one end of the RJ45 Ethernet
cable into your Router
Step 2: Plug the other end of the RJ45
Ethernet cable into the WAN port of the
NanoPBX
Step 3: Plug the Power Adapter included

into an available power outlet
Step 4: Plug the other end of the Power
Adapter into the “DC-IN” port of the
NanoPBX
Step 5: The NanoPBX will power up, and automatically connect itself to your network via DHCP (which
you can later configure in the SETTINGS > Network Settings section)
Important Note:
•Wait until the POWER and all the six PHONE LED's turn orange and remain stable on the Front Panel
of your NanoPBX.
•Use Straight – through Ethernet cable to connect between the NanoPBX to Router/Switch/PC
Step 6: Configure your NanoPBX according to the instructions below
Accessing the GUI (Graphical User Interface)
Connect an Analog phone to the any of the FXS ports of the NanoPBX and dial “* *” to get the WAN IP
address of the NanoPBX. And then launch the web browser on the PC which is connected to the same
network to get GUI Login Screen.
Or also you can access the GUI of the NanoPBX by connecting a PC to the LAN port of the NanoPBX.
Enable the DHCP option in the Network Settings of the PC, and then enter http://192.168.113.1 in the
Web Browser Address field. (Where 192.168.113.1 is the default local IP address of the NanoPBX).
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On the login screen, the default username and password is “admin and admin” respectively. Press the

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Login button to enter the NanoPBX web panel. To change the password, please refer to the SETTINGS >
General section in the navigation.
Important Note:
Recommended to use Mozilla Firefox or Internet Explorer 6 & above version Web browser.
Setting up Features
3.1 System status
Navigation: > System status Status of nanopbx including Memory Status, VoIP Status, Networking Status
and Client Status (to see which clients are connected to the system).
After you login, you are brought to a System Status screen, which offers information about the NanoPBX,
and help files to assist you in learning about all the different features of the system.
•Under “Trunks” you will see the Registration Status of the VoIP Account(s) configured. If it displays
“Registered” then it is successfully configured and connected.
•Under “Conference Rooms” you will see all Conference Extensions available or unavailable.
•Under “Parking Lot” you will see all Parking Extensions available or unavailable.
•Under “Extensions” you will see all the users and the extensions connected to the NanoPBX. Also
you can sort out the extension by clicking in the extension
•Under “Queues” you will see all Queue Extensions available or unavailable.
•Under “System status > System Info > General” you will have a summary of your General
information, such as Hostname, Server Date & time zone, Uptime.
•Under “System status > System Info > Memory Status” you will see total memory resources,
including RAM usage, Compact Flash usage (to store voice files and voicemail) and Inbox status
(for voicemail inbox).
•Under “System status > System Info > Netwok Status” you will have a summary of your Network
information, such as Hostname, WAN IP Address, Subnet Mask, WAN MAC Address and Default
Gateway (you may refer to Settings > Network Settings for more info).
•Under “System status > System Info > Disk” you will have a summary of Disk usage and Disk free
space available on the filesystem.

3.2 Configure hardware
3.3 Trunks
Navigation: Trunks > Analog Trunks: Here you can configure the Analog Trunks.
3.3.1 Analog Trunks
The Trunks are configured or created by selecting the channels i.e. checking in the check box provided
next to channels which are grouped under Groups options.
The Trunk Details are as follows:
•Channels: select the channel which you want to use.
•Trunk Name: Name of the trunk which user wishes to use.
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•CallerID: Number to be displayed when the calls are routed through trunks.