Alpha ESS SMILE-EVCT11 User manual

INSTALLATIONMANUAL
ENERGYSTORAGESYSTEM(ESS)
STORION-SMILE-T10(INDOOR)
INSTALLATION & OPERATION MANU-AL
EV CHARGER
SMILE-EVCT11
V01
Alpha ESS Co., Ltd.
[phone]
[email protected]
www.alpha-ess.com
JiuHua Road 888, High-Tech Industrial Development
Zone 226300 Nantong City, Jiangsu Province
Alpha ESS Suzhou Co., Ltd.
[phone]
[email protected]
www.alpha-ess.com
Building 10-A, Canal Town Industrial Park, 99 Taihu E Rd,
Wuzhong District, Suzhou 215000
Alpha ESS Europe GmbH
[phone]
[email protected]
www.alpha-ess.de
Paul-Ehrlich-Straße 1a 63225 Langen
Alpha ESS Australia Pty. Ltd.
[phone]
[email protected]
www.alpha-ess.com.au
Unit 1, 2 Ralph Street Alexandria NSW 2015
Alpha ESS Italy S.r.l.
[phone]
[email protected]
www.alpha-ess.it
Via Loda,17-41013 Castelfranco Emilia(MO)
Alpha ESS Korea Co., Ltd
[phone]
[email protected]
2F, 19-4, Nohyeong 11-gil, Jeju-si, Jeju-do,
Republic of Korea
Alpha ESS UK Co., Ltd
[email protected]
Drake House, Long Street, Dursley, gl11 4hh
@AlphaESS
@AlphaEnergyStorageSystem @AlphaESS
@alpha_ess

CONTENT
INTRODUCTION
01
MOUNTING
02
01
02
02
03
04
04
05
07
07
08
09
10
01
04
07
14
ELECTRICAL CONNECTION
03
SYSTEM CONFIGURATION AND OPERATION
04
19TROUBLESHOOTING
05
1.1 Safety and Warning
1.2 Scope of Delivery
1.3 Liability Limitation
1.4 External Structure
3.1 Installation Notice
3.2 System Wiring Diagram
3.3 Overview of the Connection Area
3.4 AC Wiring
3.5 Communication Connection
14
15
4.1 Configuration
4.2 Setup on AlphaCloud and APP
19
20
5.1 Indicator State
5.2 Fault Code
22SPECIFICATION PARAMETER
06
2.1 Package Verification
2.2 Installation Preparation
2.3 AC Charger Mounting
This manual is under the copyright of Alpha ESS Co., Ltd. with all rights reserved. Please keep
the manual properly and operate in strict accordance with all safety and operating instructions
in this manual. Please do not operate the system before read-ing through the manual.
Copyright Statement

1.1 Safety and Warning
Introduction01
INTRODUCTION INTRODUCTION
1）Keep the explosive or flammable materials, chemicals, vapors and other hazard
objects away from the charger.
2）Keep the charging socket clean and dry. If dirty, please wipe with clean dry cloth.
Touch the socket core is strictly forbidden when power on.
3）Do not use the charger in case the device has defects, crack, abrasion, bare leakage
and so on. Please contact the working staff in case of above conditions.
4）Do not attempt to dissemble, repair, refit the charger. If necessary, please contact the
working staff. Improper operation will result in device damage, electric leakage, etc.
5）In case any abnormal condition happens, please press the emergency stop button
immediately, cut off all input and output power supply.
6）Please make charging cautiously in raining or lighting weather.
7）The children should not get close to or use the charger to avoid being hurt.
8）During the charging, the EV is not allowed to drive. Charging only when the EV stops
still. For Hybrid car, charging only when switching the engine off.
1.2 Scope of Delivery
Check the scope of delivery for completeness and any externally visible damage.
Contact your distributor if the scope of delivery is incomplete or damaged.
1.3 Liability Limitation
Any product damage or property loss caused by the following conditions AlphaESS does
not assume any direct or indirect liability.
• Product modified, design changed or parts replaced without AlphaESS authorization;
• Changes, or attempted repairs and erasing of series number or seals by Unauthorized
AlphaESS technician;
• System design and installation are not in compliance with standards and regulations;
• Failure to comply with the local safety regulations;
• Transport damage (including painting scratch caused by rubbing inside packaging
during shipping). A claim should be made directly to shipping or insurance company in
this case as soon as the container/packaging is unloaded and such damage is identified;
• Failure to follow any/all of the user manual, the installation guide and the maintenance
regulations;
• Improper use or misuse of the device;
• Insufficient ventilation of the device;
• The maintenance procedures relating to the product have not been followed to an
acceptable standard;
• Force majeure (violent or stormy weather, lightning, overvoltage, fire etc.);
• Damages caused by any external factors.
The input and output voltages of this device are dangerous high voltage,
which can endanger human life safety. Please strictly ob-serve all
warnings and operating instructions on the device and in the manual.
Unauthorized and non-professional service personnel should not
remove the cover of this device.
RJ45 Connector
(x1)
Charging Cable Holder
(x1)
SMILE-EVCT11
Warning
01 02
Wallbox
(x1)
M4*12 Screw
(X2)
Clasp
(X1)
User Manual
(x1)
Terminal block
(X5)
Wrench
(X1)
M4*32 Screw
(x6)
6*30 Expansion Pipel
(x6)
Sealed Cap
(X1)
Installation board
(X1)

1.4 External Structure
2.1 Package Verification
2.2 Installation Preparation
2.2.2 Cables & Materials
2.2.1 Tools
INTRODUCTION MOUNTING
Unpack to check and verify following items after receiving the charger:
• Visual inspection on external appearance. In case there is any broken or damage,
notify the seller immediately.
• Check accessory type and quantity. If there is quantity in short or type inconformity,
make the record in time and contact the seller at once.
03 04
Multimeter
Electric drill
Tight the screws
Tight the bolts
Hole on the wall
Cut cablesDiagonal Pliers
Cross Screwdriver
(PH2x150mm, PH3x250mm)
Insulated Torque Wrench
Tool Name Photo Function
180mm
Check electrical connection and
electri-cal parameter
Power supply cable 5*6mm² three-phase
power sup-ply cable
Name Specification Quantity
Depend on actual requirement
Mounting02
38mm
87mm
324mm
Communication cable RJ45 Depend on actual requirement

2.3 AC Charger Mounting
4. Connect wires to the connectors (Refer to Section 3.3), close the upper cover, and
lock it with 2 x M4*12mm screw.
2.3.1 Mounting the AC Charger
MOUNTING MOUNTING
Mount the Expansion pipe to the wall once a suitable location has been found.
The AC Charger shall be mounted vertically.
The steps to mount the AC Charger are listed below:
1. According to the cases of the attached installation board, drill 3 x Φ 6 * 35 mm holes
on the wall, and insert the expansion pipe;
2. Lock the 2 x M4*32mm self-tapping screw into the expansion pipe, and reserve 5mm
space;
3. Open the top cover of EV-charger, hang it on the 2x M4*32 mm self-tapping screws,
lock it into the bottom M4*32 mm self-tapping screw and then cover the sealing cap;
05 06
M4*12 SCREW(*2)
5mm
M4*32 SCREW(*2)
6*30 EXPANASION PIPE(*3)
SEALING CAP
M4*32 SCREW(*1)
62mm
205mm 250mm
140mm
3-∅6

c) Maximum length of the communication cable between the EV-charger and the energy
storage system must be less than 100m.
b) All applicable local, regional, and national regulations must be respected when
installing, repairing, and maintaining this device.
For combining with AlphaESS energy storage system, the EV charger should be installed
as the below diagram.
If you have installed a Backup Box, the EV charger should be installed as the below
diagram.
a) Electrical device should be installed, operated, serviced, and maintained only by
qualified personnel. No responsibility is assumed by the manufacturer for any
consequences arising out of the use of this device. A qualified person is one who has
skills and knowledge related to the construction, installation and operation of electrical
device and who has received safety training to recognize and avoid the hazards involved.
3.2 System Wiring Diagram
3.3.1 AC Charger Appearance
3.3 Overview of the Connection Area
3.1 Installation Notice
LOADS
Alpha Cloud PV PANELS
EV-Charger
GRID
ESS Sytem
LOADS
Alpha Cloud PV Panels
EV-Charger
Grid
ESS System
RS485
RS485
BB
Communication Connection
Reminder-Light
Front side view Front Panel Display
Note: the EV charger should be installed between the grid meter and the backup box.
The backup box does not support access to communication of ESS temporarily.
Note: the EV charger should be installed behind the grid meter.
ELECTRICAL CONNECTION ELECTRICAL CONNECTION
07 08
Im Standby
Charging status
Ground warning
Relay adhesion
Software upgrade
Plugged charging
connector state
Electrical Connection03
State Description LED Status
LED Indicator Instruction
Normal Flashing green, 1S on, 4S off
Breathing green, 1S on, 1S off
Breathing yellow, 1S on, 1S off
Green light flash
Flashing yellow, 2S on, 2S off
Normal
Normal
Normal
Normal
Red light normally onFault
For details please
refer to 5.1 Flashing redFault

ELECTRICAL CONNECTION ELECTRICAL CONNECTION
3.4 AC Wiring 3.5 Communication Connection
1.Remove a length of 40mm of the cable jacket and strip the wire insulation to a length
of 8~15mm.
The communication between the EV Charger and EMS of the energy storage system is
RS485.
RJ45 PIN definition is as below:
2. Crimp the terminals as shown in the figure below.
3. The wiring is shown in the figure below.
3.5.1 Communication Connection between SMILE5-INV-INDOOR and AC
Charger
40mm
Yellow/Green
Blue
Gray
Black
Brown
Yellow/Green
Blue
Gray
Black
Brown
8mm-15mm
09 10
ESS– SMILE5-INV / SMILE-B3 / SMILE-HV Series
RJ45
RS485
PIN4
RS485-B
PIN5
RS485-A
RJ45
RS485
PIN4
RS485-B
PIN6
RS485-A
ESS– SMILE-T10-INV / Storion-T30
RS485
RJ45 PIN4 PIN5
EV AC Charger – SMILE-EVCT11
RS485-B RS485-A
SMILE5-INV-INDOOR
Communication Cable
(Self made)
AC Charger SMILE5-INV-INDOOR
RS485 PIN RS485 PIN
4 5 4 5

ELECTRICAL CONNECTIONELECTRICAL CONNECTION
3.5.2 Communication Connection between SMILE5-INV-OUTDOOR and
AC Charger
3.5.3 Communication Connection between SMILE-B3 and AC Charger
SMILE-B3
4 5 3 6
AC Charger Storion-T30
RS485 PIN RS485 PIN
11 12
Communication Cable
(Self made)
Storion-T30
3.5.5 Communication Connection between Storion-T30 and AC Charger
3.5.4 Communication Connection between SMILE-T10 and AC Charger
Communication Cable
(Self made)
Communication Cable
(Self made)
Communication Cable
(Self made)
SMILE-T10
AC Charger SMILE5-INV-OUTDOOR
RS485 PIN RS485 PIN
4 5
AC Charger
RS485 PIN
4 5
4 5
SMILE5-B3
RS485 PIN
4 5
4 5 3 6
AC Charger SMILE-T10
RS485 PIN RS485 PIN
Storion-T30
SMILE5-INV-OUTDOOR

SYSTEM CONFIGURATION AND OPERATION
4.1 Configuration
For combining the EV charger to the energy storage system, please ask the installer enter
the serial number of the EV Charger on the server.
After configuration please choose the relevant SN of the EV charger and enter the
current limit of each phase of the house.
ELECTRICAL CONNECTION
System Configuration and Operation04
Note: The EV-charger can also be used without being combined with the
energy storage system. To do this, swipe the RFID card on the EV-charger
and the charging process begins automatically. However, in this case, only
the Max. Power Charge" mode is available (see Fig. 4.2.1.4 on page 17).
13 14
SMILE-HV Series
3.5.6 Communication Connection between SMILE-HV Series and AC
Charger
Communication Cable
(Self made)
SMILE-HV
4 5 4 5
AC Charger
RS485 PIN RS485 PIN

SYSTEM CONFIGURATION AND OPERATIONSYSTEM CONFIGURATION AND OPERATION
4.2 Setup on AlphaCloud and APP
After configuration, the end user can monitor and set up the EV charger on the
AlphaCloud and APP.
Please choose the EV charging mode for your EV charger. There are four modes: Green
charge-slow charge, Green charge-general charge, Green charge-quick charge, and max.
power charge.
You can also set two charging time periods for the EV charger.
To charge the electric vehicle immediately, please click start charging button or use the
memory card.
To stop the EV charger from charging, please click stop charging button.
The EV charging source is only PV.
If PV power is available, it will first supply other loads, then charge the battery of ESS,
and then supply the EV charger. At last it will feed into the grid.
Max. EV charging power P_EVmax=P_pv-P_load-P_bat
4.2.1.2 Green Charge – General Charge
4.2.1 Charging Mode Instruction
4.2.1.1 Green Charge – Slow Charge
ESS
EV-Charger
PV Panels
AC
DC
DC
Grid
Loads
1
PV supply Priority: 1.Other Loads 2.Batteries of ESS 3.EV charger 4.Feed-in
I
2
A
3 4
EV source Priority: A. PV
Battery supply Priority: 1.Other Loads
Max. power
adjustable
Max. power
adjustable
LOADS
ESS
EV-Charger
PV Panels
AC
DC
DC
Grid
1
PRORITY: 1. Other Loads 2. EV charger 3. Battreies of ESS 4. Feed-in
I II
3
A
B
2 4
PRIORITY: A. PV B. Batteries of ESS
PRIORITY: I. Other Loads II . EV Charger
PV supply
EV source
Battery supply
Note: Whether you charge the EV immediately or Over a period of time, the
charging mode is based on what you have chosen.
Note: if the on-board charger (OBC) on the electric vehicle is three-phase,
Insufficient PV may not activate the EV charger in this mode
Note: For starting EV charger, the current of each phase should not be less
than 6A.
15 16

4.2.1.3 Green Charge – Quick Charge
4.2.1.5 Mode Option Suggestion
The PV and battery power will supply the EV charger firstly.
If PV power is available, it will supply the EV charger firstly, then supply other loads, and
then charge the battery of ESS. At last it will feed into the grid.
The battery will be used for EV charger and then for other loads.
Max. EV charging power P_EVmax=P_pv +P_bat
The EV charger will charge the electric vehicle with max. power. The PV and ESS system
will supply the EV charger firstly. IF not enough, the grid will supply the EV charger at the
same time.
If PV power is avaliable, it will supply the EV charger and other loads firstly, and then
charge the battery of ESS. At last it will feed into the grid.
Max. EV charging power P_EVmax=Pmax
Please refer to the actual situation of the customer's home loads.
SYSTEM CONFIGURATION AND OPERATIONSYSTEM CONFIGURATION AND OPERATION
Loads
ESS
EV-Charger
PV Panels
AC
DC
DC
Grid
2
Priority: 1. EV charger 2. Other Loads 3. Batteries of ESS 4. Feed-in
II I
3
A
B
1 4
Priority: A. PV B. Batteries of ESS
Priority: I. EV Charger II. Other Loads
The EV charging source is PV and batteries.
If PV power is available, it will supply other loads firstly, then supply the EV charger and
maximize the EV charging power, and then charge the batteries of the ESS. At last it will
feed into the grid.
The battery will be used for other loads and then for EV charger.
Max. EV charging power P_EVmax=P_pv-P_load+P_bat
4.2.1.4 Max. Power Charge
Loads
ESS
EV-Charger
PV Panels
AC
DC
DC
Grid
1
Priority: 1. EV charger & Other Loads 2. Batteries of ESS 3. Feed-in
I I
2
A
C
B
13
Priority: A. PV B. Batteries of ESS C.Grid
Priority: I. EV Charger & Other Loads
PV supply
EV source
Battery supply
PV supply
EV source
Battery supply
Max. power
adjustable
Note: if the on-board charger (OBC) on the electric vehicle is three-phase,
Insufficient PV and battery power may not activate the EV charger in this mode.
Note: if the on-board charger (OBC) on the electric vehicle is three-phase,
Insufficient PV may not activate the EV charger in this mode.
17 18
<5kWp 5~10kWp >10kWp
AC Output Power from
AlphaESS Energy Storage
System & PV Inverter
On-Board Charger of Vehicle
Green Charge-Slow
Single
Phase Three
Phase Single
Phase
Single
Phase
Three
Phase Three Phase
Green Charge-Normal
Green Charge-Quick
Max. Power Charge
√
√
√
√√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√ √

TROUBLESHOOTINGTROUBLESHOOTING
5.2 Fault Code
5.1 IndicatorState
Troubleshooting05
19 20
State Description LED Status
In the standby Normal Flashing green, 1S on, 4S off
Breathing green, 1S on, 1S off
Breathing yellow, 1S on, 1S off
Green light flash
Flashing yellow, 2S on, 2S off
Red light normally on
Flashing red, 500ms on, 500ms off,
1 time, 3S off, Cycle
Flashing red, 500ms on, 500ms off,
2 times, 3S off, Cycle
Flashing red, 500ms on, 500ms off,
3 times, 3S off, Cycle
Flashing red, 500ms on, 500ms off,
4 times, 3S off, Cycle
Flashing red, 500ms on, 500ms off,
5 times, 3S off, Cycle
Flashing red, 500ms on, 500ms off,
6 times, 3S off, Cycle
Flashing red, 500ms on, 500ms off,
7 times, 3S off, Cycle
Flashing red, 500ms on, 500ms off,
8 times, 3S off, Cycle
Flashing red, 500ms on, 500ms off,
9 times, 3S off, Cycle
Flashing red, 500ms on, 500ms off,
10 times, 3S off, Cycle
Flashing red, 500ms on, 500ms off,
11 times, 3S off, Cycle
Normal
Normal
Normal
Normal
Fault
Fault
Fault
Fault
Fault
Fault
Fault
Fault
Fault
Fault
Fault
Fault
Charging status
Ground warning
Relay adhesion
CP fault
Leakage current
fault
Under voltage fault
Over frequency fault
Owe frequency fault
Leakage current loop
abnormal
Over voltage fault
Overload fault
Input polarity
reverse
Input terminal
overtemperature
Relay
overtemperature
Software upgrade
Plugged gun state
Error Code Problems SolutionsPossible Causes
OverVolt
UnderVolt
OverCurr
OverFreq
UnderFreq
OverTemp
Over DCLeak
PhaseError
CableRCError
Input over
voltage
Input lower
voltage
Output overload
Input over
frequency
Input lower
frequency
Over
temperature
Over leakage
current
Reverse
connection
Charging cable
connection
abnormal
AC input voltage
may be too
high.
AC input voltage
may be too
low.
AC output current
may be too
large.
AC input frequency
may be
too high.
AC input frequency
may be
too low.
Temperature
may be too low
inside the
charger.
Leakage current to
the earth may be
too high.
Reverse connection
of L/N in
put cable.
Poor connection
of charging
cable with
EV/Charger.
1. Check the input voltage from the backend.
1. Check the input voltage from the backend.
2. If the voltage is over 276Vac for a short time，
wait till the power grid recovers to normal
voltage range.
2. If the voltage is under 184Vac for a short time,
wait till the power grid recovers to normal
voltage range.
1. Shut off the leakage current protection switch
of power distribution cabinet immediately.
2. Check whether there is low resistance
connection between AC output cables of the
charger.
1. Check the input voltage frequency from the
backend.
2. If the frequency exceeds 63Hz for a short time,
wait till power grid recover to normal voltage
range.
1. Check the input voltage frequency from the
backend.
2. If the frequency is lower than 47Hz for short
time, wait till power grid recover to normal
voltage range.
1. Shut off the leakage current protection switch
of distribution cabinet immedi-ately.
2. Check whether there is broken of AC output
cables or low resistance connection to the earth.
1. Shut off the leakage current protection switch
of power distribution cabinet immedi-ately.
2. Check if AC input/output cables are normal,
and if inverse connection of L/N input cables.
1. Check if charging cable connection is correct
and firm.
1. Check the surrounding conditions of chargers
installed whether there is heating device nearby
Ensure the ambient temperature is under 60℃.

TROUBLESHOOTING SPECIFICATION PARAMETER
Specification Parameter06
Dimension (H x W x D)
AC Rated Voltage
Rated Current
Charger Connector
Cable Length
Frequency
-30 ~ 50 °C
15 ~ 90%
< 2000 m
3 Year Product Warranty
400 V, 3P+N+PE
Type 2 cable
7 m
16 A
50/60 Hz
3.2 kg
325 x 181 x 87 mm
Weight
Operating Temperature
Related Humility
Operating Altitude
Warranty
EMS RS485
Model SMILE-EVCT11
AC Output Voltage
Max. Current
Rated Power
400 V
16 A
11000 W
Output
Protection
RCD
IP Degree
6 mA DC
IP65
Input
Interface
Communication
If the above problems cannot be solved, please contact the seller.
NOTE:
21 22
Error Code Problems SolutionsPossible Causes
Charging pile
No. 1 lose
Communication
cable connection
abnormal
Poor connec-tion
of charging
cable with
EV/Charger
1. Check if Communication cable connection is
correct and firm.
2. Check whether the communication cable
sequence is correct.
3. Check whether the charging pile address is
set correctly.
4. Check whether the installation number of
charging piles is set correctly.