Alpha Technologies CFR 1500RM User manual

F R O M A L P H A T E C H N O L O G I E S
Operator’s Manual
U N I N T E R R U P T I B L E P O W E R S U P P L I E S
Alpha CFR 1500 and
CFR 1500RM
USA & LATIN AMERICA
Alpha Technologies
3767 Alpha Way
Bellingham, WA 98226
Tel: (360) 647-2360
Fax: (360) 671-4936
UNITEDKINGDOM
Alpha Technologies
Cartel Business Estate
Edinburgh Way
Harlow, Essex CM20 2DU
Tel: +44-1279-422110
Fax: +44-1279-423355
GERMANY
Alpha Technologies
Hansastrasse 8
D-91126 Schwabach
Tel: +49-9122-997303
Fax: +49-9122-997321
MIDDLE EAST
Alphatec
P.O. Box 6468
3307 Limassol, Cyprus
Tel: +357-5-375675
Fax: +357-5-359595
Alpha sales and service offices located throughout the world
http://www.alpha-us.com
Printed in the Canada 017-102-B0-002 3/97
CANADA & ASIA PACIFIC
Alpha Technologies
7033 Antrim Ave.,
Burnaby BC V5J 4M5
Tel: (604) 430-1476
Fax: (604) 430-8908
AUSTRALIA
Alpha Technologies
8 Anella Ave., Unit 6
Castle Hill, NSW 2154
Tel: +61 (0)2 9894-7866
Fax: +61 (0)2 9894-0234
©1997 Alpha Technologies

IMPORTANTSAFETYINSTRUCTIONS
CONTAINED IN THIS MANUAL
CAUTION: To reduce the risk of electrical shock, and to ensure the safe opera-
tion of this unit, the following symbols have been placed throughout the
manual. Where these symbols appear, servicing should be performed only by
qualifiedpersonnel.
Dangerous Voltage
A dangerous voltage exists in this area.
Useextremecaution.
Attention
Importantoperatinginstructions.
Followtheseinstructionsclosely.
WARNING:
To reduce the risk of fire and shock hazards, do not expose this unit to rain or
moisture.
SAVETHESE INSTRUCTIONS
This manual contains important installation and operating instructions. Keep
this manual in a safe place.
CAUTION
RISK OF ELECTRICAL SHOCK

THE ALPHA CFR
IMPORTANT SAFETY PRECAUTIONS
Carefullyunpack the unit. Reportanyshippingdamageimmediately.
Please read the operators manual. If you have any questions regarding the safe
installation of the unit, contact Alpha Technologies.
The unit should be serviced only by qualified personnel.
The unit contains more than one live circuit. Even though AC is not present at the input,
it may be present at the output.
Always switch the battery circuit breaker to off before connecting or disconnecting an
external battery pack. This greatly reduces the chance of spark.
Forunits withadetachable AC linecord,connect adedicatedgrounding wire (14AWG/
2.0 mm2) from the ground lug on the back of the unit to an electrical ground point. This
wireshouldberated75OCminimum,withgreeninsulationprovidedwithoneormore
yellow stripes. This will provide a safety ground connection to the unit and all of its
attachedequipment,evenwhentheAC line cord is unplugged.
The connections on the back of this unit are not for use with telephone network connec-
tions.
The standard unit, with line cord and receptacles, may be installed by a non-technical
user.
Units equipped with terminal block input or output connectors, or external battery packs,
must be installed by qualified service personnel in accordance with the following table:
MODEL TERMINAL BLOCKS TIGHTENINGTORQUE
AWG mm2Inch Newton
Pounds Meters
1500RM 14 2.0 35 4.0
When not in service, the batteries should be charged at least once every three months to
ensure optimum performance and battery life. For units with line cords, simply plug the
unit’s power cord into a wall receptacle and leave it running for one to three days.
The unit should be installed upright in a well ventilated area that is free of dust and
moisture.
Alert Fireor Emergencypersonnelthanan uninterruptiblepowersupply is installedinthe
buildingby placinganotificationor warninglabelon the electricalpanel.
When connecting a load to the units’ rear panel, do not exceed the output rating of the
unit.
8. WARRANTY
Alpha Technologies warrants its equipment to be free of manufacturing defects in
material and workmanship for a period of 24 months from the date of manufacture.
The liability of Alpha Technologies under this warranty is solely limited to repairing,
replacing, or issuing credit for such equipment (at the discretion of Alpha Technolo-
gies), provided that:
1. Alpha Technologies’ Customer Service Department is promptly notified, by
facsimile or telephone, that a failure or defect has occurred.
2. Alpha Technologies’ Customer Service Department issues a Return Materials
Authorization (RMA) number, and designates the service location. The RMA must
be clearly marked on the outside of the shipping container.
3. Purchaser is responsible for all in-bound shipping and handling charges (COD
and freight collect will not be accepted without prior approval from Alpha Technolo-
gies); Alpha Technologies will pay out-bound surface shipping charges for return
of repaired equipment.
4. A satisfactory examination of the returned unit by Alpha Technologies’ Service
personnel shall disclose that defects have not been caused by misuse, neglect,
improper installation, repair, alteration, or accident, or failure to follow instructions
furnished by Alpha Technologies. If Alpha Technologies’ Service personnel
determine that the unit has been damaged due to one of these causes, or if the unit
is free of defects, a handling or repair fee may be assessed prior to returning the
unit.
WITH RESPECT TO BATTERIES, PERIPHERAL DEVICES, ATTACHMENTS OR
APPARATUS NOT MANUFACTURED BY ALPHA TECHNOLOGIES, ALPHA WILL
ASSIGN TO THE PURCHASER ITS RIGHTS UNDER THE ORIGINAL
MANUFACTURER’S WARRANTY OF SUCH BATTERIES, PERIPHERAL DE-
VICES, ATTACHMENTS OR APPARATUS, BUT OFFERS NO ADDITIONAL WAR-
RANTIES IN CONNECTION THEREWITH.
THIS LIMITED 24-MONTH WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRAN-
TIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
IN NO CASE SHALL ALPHA TECHNOLOGIES BE LIABLE FOR ANY INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING WITH-
OUT LIMITATION ANY CLAIM FOR LOST PROFITS OR REVENUES, EVEN IF
ALPHA TECHNOLOGIES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH,
FOR BREACH OF THIS OR ANY OTHER WARRANTY, EXPRESS OR IMPLIED.
Any action for breach of this limited 24-month warranty must be brought within a
period of 24 months from date of manufacture.
This limited 24-month warranty does not extend to any unit that has been repaired
or altered by any party other than Alpha Technologies or its Authorized Service
Center.
Alpha Technologies reserves the right to discontinue particular models and to
make modifications in design and/or function at any time, without notice and without
incurring obligations to modify previously purchased units. 8/96
LIMITED 24-MONTH WARRANTY
ACPRODUCTS

IMPORTANT SAFETY PRECAUTIONS
TheCFR1500andCFR1500RMSeriesunitscontainsealed,Lead-Acidbatteries
consisting of:
Four batteries, six cells each, 48 VDC total.
WARNING:Batteries contain highenergy and chemicalhazards. Carefullyread
thismanualregarding safe batteryhandling,maintenanceanddisposal instruc-
tions. Inspection and replacement should be performed only by qualified
personnel.
Wearinsulated glovesandeye protection wheneverworkinginside thebattery
compartment.
Do not allow live battery wires to contact the units’ chassis. Shorting battery
wires could result in a fire or possible explosion.
Batteries should be inspected every year for cracking, leaking, or signs of
swelling.
Always replace batteries with those of an identical type and rating. Never install
old or untested batteries.
Avoidusing uninsulated toolsorother conductive materialswhenhandling
batteries or working inside the unit.
Remove all rings, watches and other jewelry before servicing batteries.
Spent batteries are considered environmentally unsafe. Always recycle
batteries.
Verify the voltage requirements of the equipment to be protected (load), the AC
input to the UPS (Line), and the output voltage of the UPS prior to installation.
The utility service panel should be equipped with a circuit breaker that is rated
(Amperage) for use with the UPS
Useproper liftingtechniqueswhenever handlingtheUPS or anexternal battery
pack.
THE ALPHA CFR

THE ALPHA CFR
i
IMPORTANT:
EMERGENCY SHUTDOWN PROCEDURE ON INSIDE BACK COVER
Table Of Contents
The Alpha CFR1500 and CFR 1500 RM
Uninteruptible Power Supplies
1. INTRODUCTION ............................................................................ 1
1.1 The Alpha CFR 1
1.2 TheCFR Advantage 2
1.3 Unpacking and Inspection 4
2. FEATURES ....................................................................................5
2.1 ATour of the CFR 5
2.2 The CFR Front Panel 5
2.3 CFRRear Panel 6
2.4 InformationManagement Options 8
Standard Interface Device
Intelligent Interface Device
External Modem
2.5 Communication / Interface Options 10
2.6 RS-232Communication Options 15
RS–232Connector
Rear Panel RS–232 Port
Terminal Emulation Setup
Connecting an External Modem
Desktop IID RS–232 Port
3. INSTALLATION ........................................................................... 18
3.1 Pre-Installation 18
SitePreparation
Utility Circuit Breaker
Grounding
StandbyGenerators
3.2 Connecting the CFR (Plug and receptacle) 19
3.2.1 Terminal Block Input and OutputWiring 20
3.3 External Battery Pack 22
3.4 208VAC vs 240VAC (60 Hz) Configurations 23
4. OPERATION................................................................................26
4.1 Start-up,Test and Shutdown 26
4.2 ExternalModem Configuration 29
Specifications
EnablingExternal Modem
Configuring the modem to work with CFR
74
7.1 Specifications
,
continued
Common Specifications
InputFrequency 60 Hz or 50 Hz (± 3%)
InputVoltageVariation - 20% to + 10%
OutputFrequency ± 0.1 Hz (inverter mode)
OutputRegulation ± 1%
Efficiency @Typical Load 90%
TotalHarmonicDistortion < 5%
OutputWaveform Sine
StepLoadResponse < 10% @ 100% load
NoiseAttenuation
CommonMode
-120dB(100K-1MHz)
NormalMode
-60dB (100K - 1 MHz)
LowVoltageTrigger 80% nominalvoltage(adjustable)
HighVoltageTrigger 110%nominalvoltage(adjustable)
Batteries Valveregulated,maintenance-free
BatteryVoltage 48VDC
Batt. Low Volt. Cutout 39VDC (>25%load), [42 VDC(<25%load)]
BatteryRechargeTime 5.0 hrs.
Charger Linear (3 A max.)
ChargerVoltage 55.2VDCat25°C(adjustable)
OperatingTemp 32°-104°F/0°-40°C
HeatOutput 574 BTU/h; 168W
AudibleNoise @ 1M CFR1500 < 40dBA
CFR1500RM < 50 dBA
Indicators LinePresent,LineFailure,
LowBatteryShutdown,
LowBatteryWarning(LED/audiblealarm),
Test, Service and Output Load
Controls Manual Start / Test, Alarm OFF
Connectors AC Input, AC Output, External Alarm;
IntelligentInterfaceDeviceand
ExternalBattery
OutputAlarms RearpanelRJ-45connector(FormC
contact closures rated 1A, 30 V) for
LinePresent /LineFailure,and
Battery OK / Low Battery Warning
Specifications subject to shange without notice
7. SPECIFICATIONS

ii
THE ALPHA CFR
4.3 External Modem Operation 32
Initializing the Modem
Sending Automatic Alarms
Remote Access Using External Modem
4.4 Using the Standard Interface Device 35
5. RS-232TERMINAL COMMUNICATION......................................40
5.1 RemoteRS-232 Operation 40
5.2 RS-232 Menu Selection Icons 41
5.3 RemoteTerminal Quick Reference 42
Overview
Testing the CFR
Shutting off the Inverter to Save Battery
SchedulingOutput Shutdown/Reboot
5.4 Menu Commands Overview 43
5.5 System Parameters 44
5.6 Input Parameters 45
5.7 OutputParameters 45
5.8 BatteryParameters 47
5.9 User Parameters 47
5.10 External ModemParameters 52
5.11 MaintenanceParameters 56
5.12 Parameter Dump Command(Function0) 58
5.13 Event Descriptions (Alarms) 59
6. MAINTENANCE ...........................................................................63
6.1 CFRMaintenance 63
6.2 BatteryMaintenance 63
6.3 BatteryTesting 64
6.4 Removing the CFR Front Panel and Cover 65
6.5 Internal Battery Replacement (CFR 1500 only) 66
6.6 TroubleshootingGuide 68
6.7 Troubleshooting Using the SID 70
6.8 Repair Instructions 72
6.9 Parts and Ordering Instructions 72
7. SPECIFICATIONS.......................................................................73
7.1 Specifications 73
8. WARRANTY ................................................................................75
Table Of Contents,
continued
4. OPERATION
73
CFR CFR
60 Hz Models 1500 1500RM
OutputPower(VA) 1500 1500
ActivePower (WATTS) 1000 1125
InputVoltage(VAC) 120 120/208/240
InputCurrent
Max. (A) 11.9 12/7.4/6.4
OutputVoltage(VAC) 120 120/208/240
50 Hz Models
OutputPower(VA) 1500
ActivePower (WATTS) 1125
InputVoltage(VAC) 230
InputCurrentMax.(A) 6.7
OutputVoltage(VAC) 230
Dimensions
CFR1500: 8.5"W x 21.3”H x 22.5"D (216mm x 541mm x 571mm)
CFR1500RM: 17"Wx8.75"Hx 15"D(432mx222mmx381mm)
Weights 60 Hz Models 50 Hz Models
CFR1500 147 lbs./66.8 kg 147lbs./66.8kg
CFR1500RM 87lbs/39.5kg
*Battery Run times are calculated at a typical load of 80%
Note: Specifications are based upon use with computer-type loads with a crest
factor of 3:1 max., and a typical power factor of 0.75.
7.1 Specifications
7. SPECIFICATIONS
Specifications subject to change without notice.

1
1.1 The Alpha CFR
Congratulations on your purchase of one of the most advanced and
intelligentControlled Ferroresonant-UninterruptiblePowerSupply(CFR-UPS) in the
world! TheAlpha CFRisdesigned tokeepyour equipmentoperating,regardless of
the condition of your utility power. This means that your vital equipment will no
longer be affected by spikes, surges, sags, noise, brownouts, blackouts or other
formsof electrical disturbances. Operationisassimple aspluggingyourequipment
into the back of the UPS and switching on the power.
The CFR provides you with a wide range of power management options
using your choice of interface devices. The Standard Interface Device displays
vital UPS operating parameters, including Alarms, and allows you to manually
self-test the UPS. The Intelligent Interface Device (IID) provides you with precise
Voltage, Current and Frequency information, plus maintains an on-going record of
all Alarm and Line Failure Events. As an active center of communication, your
CFR can also be interfaced directly to your computer system to inform you, and
your users, of changes in status as they occur.
Withdistribution networksandservice centerslocatedthroughouttheworld,
Alpha Technologies is here to back you up. From your date of purchase, Alpha
provides complete technical support and prompt, reliable service to ensure that
your CFR-UPS provides you with a lifetime of reliable operation.
1. INTRODUCTION
The Alpha CFR-UPS provides regulated, current-limited,
output with excellent isolation and noise attenuation
72
6.8 Repair Instructions
Before returning a unit to AlphaTechnologies for repair, a Return Material
Authorization (RMA) should first be obtained from Alpha's Customer Service
Department. The RMA number should be clearly marked on the unit’s original
shipping container. If the original container is no longer available, the UPS should
be packed with at least 3 inches of shock-absorbent material. Note: Do not use
popcorn-type packing material. Returns should be prepaid and insured (COD and
freight collect can not be accepted).
ALPHATECHNOLOGIESDOESNOTASSUMERESPONSIBILITYFOR
DAMAGECAUSED BY THEIMPROPERPACKAGINGOFRETURNED UNITS.
6.9 Parts and Ordering Instructions
To order parts, contact the Alpha Technologies Customer Service
Department directly at:
UnitedStates (360)647-2360
Canada (604)430-1476
UnitedKingdom +44-1279-422110
Germany +49-9122-997303
Middle East +357-5-375675
Australia +61(0)29894-7866
TOOBTAINCOMPLETETECHNICALSUPPORT
(7 DAYS / WEEK, 24 HOURS / DAY)
CALL
1 - 8 0 0 - 3 2 2 - 5 7 4 2
(USA)
1 - 8 0 0 - 6 6 7 - 8 7 4 3
(Canada)
6. MAINTENANCE

2
1.2 The CFR Advantage
ADVANCED POWER PROTECTION TECHNOLOGY
Power protection devices can be judged by the type and quality of power
they provide. Alpha CFR Uninterruptible Power Supplies provide continuous,
conditioned“computer-grade” ACpowertoelectronic equipmentsuchas Computer
Systems, Point of Sale Terminals, Process Controls, Telecommunications, Cable
TV Headend, Broadband LAN, Manufacturing Control Systems, Critical Care and
Hospital Lab Equipment.
SURGE AND SPIKE REJECTION
Alpha's proven design virtually eliminates surges and spikes. The Alpha
CFR UPS provides spike attenuation of 2000 to 1 and meets the requirements of
IEEE 587 / ANSI 62.41.
REGULATION
Unlike many standby power systems, which regulate output voltage
only when operating from their battery backup, the Alpha CFR UPS
constantly maintains+1% output regulation without using precious battery power.
Even with input voltage fluctuations as great as +10% or -25%, the output remains
constant, regardless of load.
ISOLATION
Electromagnetic and Radio Frequency Interference (EMI and RFI) can
damage semiconductors and have devastating effects on critical data. The CFR
UPS input is
totally isolated
from the output to provide maximum protection from
this type of interference. Measured in decibels (dB) of attenuation, Alpha's CFR
achieves up to 120 dB common mode, and 60 dB normal mode.
EXTENDED BACKUP CAPABILITY
Alpha's EBP Series External Battery Packs allow you to greatly extend
your backup capabilities and power through long utility outages. Completely self-
contained and pre-wired, simply plug the EBP cabinet into your CFR and forget
about it. EBP Series External Battery Packs can also be ordered with an optional,
external charger to greatly reduce battery recharge times.
1. INTRODUCTION
71
6. MAINTENANCE
6.7 Troubleshooting Using the SID,
continued
SYMPTOM CAUSE REMEDY
CallAlpha.
Wait for line power to
return.
Checkwiring.
Reduceambient
temperature. Alarm
willreset whentemp
returns to safe level.
ContactAlpha.
Check load
ContactAlpha.
ContactAlpha.
ContactAlpha.
Checkbatteriesand
retest unit. Contact
Alpha if unit continues
to fail.
ContactAlpha.
Fast Detector / Low
Sensitivity Fault.
PLL Fault.
Instability in line freq
from generator; or out of
phasewiring.
HighAmbientTemp.
Caused by excessive
loador heatsource.
OutputVoltageHigh.
Calibrationproblemor
incorrectjumpersetting
onpowerboard.
Outputoverloaded,
or
Outputlow
or
Outputfailure.
PWRBRD Fault or
-5VDCFailure.
PWRBRDEPROM
Failure.
Self-TestFailure.
BatteryOver-Voltage
orChargerFault.
OVERLOADLED(ON)
SERVICELED(ON)
ALARM OFF switch
pressedandheld:
100%LED(Flashing)
SERVICELED(ON)
ALARM OFF switch
pressedandheld:
100%LED(ON)
SERVICELED(ON)
ALARM OFF switch
pressedandheld:
75%LED(Flashing)
SERVICELED(ON)
ALARM OFF Switch
pressedandheld:
75%LED(ON)
SERVICELED(ON)
ALARM OFF Switch
pressedandheld:
50%LED(Flashing)
SERVICELED(ON)
ALARM OFF Switch
pressedandheld:
50%LED(ON)
SERVICELED(ON)
ALARM OFF Switch
pressedandheld:
25%LED(Flashing)
SERVICELED(ON)
ALARM OFF Switch
pressedandheld:
25%LED(ON)
SERVICELED(ON)
ALARM OFF Switch
pressedandheld:

3
1.2 The CFR Advantage
,continued
COMMUNICATIONS AND INTELLIGENCE
Alpha'sinterchangeableStandard Interface DeviceandIntelligentInterface
Deviceallows your CFR tobecome an activepartofyourcommunications network
providing you with a variety of interface options.
SELF-TEST CAPABILITIES
The CFR has a built-in, self-test function that checks all critical areas of
the UPS, including the batteries, to ensure optimum performance. Whenever a
problem is detected, the UPS lights a “Service” indicator. Self-test is extremely
useful during troubleshooting and maintenance.
PRECISE LOAD AND OVERLOAD INFORMATION
The Alpha CFR provides vital load information to eliminate guess work
associatedwith matchingtheappropriate loadtoyour unit. TheAlphaCFRdisplays
the existing load, and whenever the load exceeds the rated output, an "Overload"
indicator is illuminated.
GENERATOR READY
The CFR UPS is equipped with a frequency sense circuit, along with a
constant slew frequency synchronization circuit, to provide trouble-free operation
with most standby generators.
SAFETY
Designed to meet or exceed the safety standards established by UL,
CSA andVDE, the Alpha CFR UPS is one of the safest, most reliable and versatile
uninterruptible power supplies available. Our commitment to safety and quality
engineeringhasnotonlyestablished industry-wide safety standards,buthasearned
Alpha Technologies international recognition as a leader in power protection
equipment.
1. INTRODUCTION
70
6. MAINTENANCE
6.7 Troubleshooting Using the SID
The OUTPUT LOAD LEDs, located on the front panel of the Standard Interface
Device, are designed to display UPS fault conditions once the unit has detected an
internal problem, indicated by the SERVICE LED. This information provided by the
LEDsisextremely useful during troubleshootingandmaintenance. IftheUPSisequipped
with an IID, refer to its operator’s manual for further troubleshooting information.
If your UPS SERVICE LED is ON, press and hold the ALARM OFF switch for
approximately 3 seconds. The OUTPUT LOAD LED's indicate:
Fig. 32
StandardInterfaceDevice(Troubleshooting)
LOW BATTERY
WARN ING
LOW BATTERY
SHUTDOWN
LINE PRE SENT
LINE FA I LU RE
SERVICE TEST
ALPHA TE C HN O L O G IE S
ALARM
OFF
OUTPUT LOAD
OVERLOAD
100 %
75 %
50 %
25 %
MANUAL
START
SERVICELED OUTPUTLOADLEDs
ALARM OFF Switch
StandardInterfaceDevice-FaultIndicators
LED Flashing Continuous
OVERLOAD NotApplicable Fast Detector / Low Sensitivity
Setting Active
100% PLLFault HighAmbientTemperature
75% OutputVoltageHigh OutputVoltageShort Circuit
50% PWRBRDFault PWRBRDEPROMFailure
or
-5VDCFailure
25% Self-TestFailure BatteryOver-Voltage
or
ChargerFault

4
1.3 Unpacking and Inspection
Carefullyremove theUPSfrom itsshippingcontainer. Inspect thecontents.
If items appear to be damaged or missing, contact Alpha Technologies and the
shipping company immediately. Most shipping companies have only a short claim
period. Make sure the following items have been included:
1. CFR Series UPS with AC line cord
2. Operator's Manual
3. Any other ordered options
SAVETHE ORIGINAL SHIPPING CONTAINER. In the event the UPS needs to be
returned for service, it should be packaged in its original shipping container. If the
original container is not available, make sure that the unit is packed with at least
three inches of shock-absorbing material to prevent shipping damage. NOTE: Do
not use popcorn-type material. AlphaTechnologies is not responsible for damage
caused by the improper packaging of returned units.
PLEASE READTHE OPERATOR'S MANUAL.
Become familiar with the UPS front and rear panels. Review the drawings and
illustrations before proceeding with the UPS installation. If you have questions
regarding the safe installation or operation of the UPS, contact AlphaTechnologies.
1. INTRODUCTION
Model #
Serial #
Options
Purchase date
Dealername
City
State/Province
Zip/Postal Code
Country
Telephone#
COMPLETE THE FOLLOWING FOR YOUR RECORDS:
THIS UNIT WAS PURCHASED FROM:
69
NOTICE
This equipment generates, uses, and can radiate radio frequency energy if not
installed and used in accordance with the instructions contained in the manual.
It has been tested and found to comply with the limits established for a Class A
computing device pursuant to Part 15 of FCC rules and the radio interference
regulations of DOC which are designed to provide reasonable protection against
such interference when this type of equipment is operated in a commercial
environment. If the UPS appears to cause interference to radio or television
reception, which can be determined by switching the unit OFF and ON, relocate
the equipment and/or use an electrical circuit other than that used by the UPS.
6.6 Troubleshooting Guide,
continued
6. MAINTENANCE
* ITEMS TO BE PERFORMED ONLY BY A QUALIFIED TECHNICIAN
SYMPTOM CAUSE REMEDY
No output voltage
duringutilityoutage:
"LINE PRESENT" OFF
"LINE FAILURE" OFF
"LOWBATTERY
SHUTDOWN"ON
Batteries do not
charge:
"LOWBATTERY
SHUTDOWN"
ON
Batteryvoltagebelow
low voltage cutout
(after longoutage).
or
Batteryvoltagebelow
low voltage cutout
(after several short
outages).
BATTERY breaker
tripped.
or
Loosebatterycable
orconnection.
or
Faulty batteries.
or
Openchargerfuse.
Waitfor linepowerto
returnandrecharge
batteries.
Wait for batteries to
recharge.
*Checkbatteriesand
replace if necessary.
Resetbreaker.
*Cleanandtighten
connections.
*Checkbatteriesand
replace if necessary.
*Checkinternalfuseon
maincircuitboardand
replace if necessary.

5
2. FEATURES
2.1 A Tour of the CFR
The Alpha CFR is designed to be easy to use and extremely flexible. The
CFR’sinterchangeablefront panel interfacedevices provide youwith awiderange
ofinformationmanagement options. The rearpanelacceptsa variety of connectors
andreceptacleplatestofacilitateyourmostdemandingcommunicationandpowering
needs.
2.2 The CFR Front Panel
The CFR front panel comes equipped with a Standard Interface Device
(SID),or an optionalIntelligentInterfaceDevice (IID),todisplayvital UPSoperating
parameters. The front panel can be easily removedfor service or battery access
by loosening the two screws located in the lower grill.
Fig.1
CFR 1500 Front Panel
StandardInterfaceDevice
PanelScrews
68
SYMPTOM CAUSE REMEDY
6. MAINTENANCE
6.6 Troubleshooting Guide
Utilitypoweroutage;
or
ACpowercord
unplugged;
or
ACinput circuitbreaker
OFF.
and
BATTERY circuit
breakerOFF.
AC line voltage too high
orlow;
or
UPS is in its synchr-
onization mode.
BATTERYbreaker
tripped.
or
Internalchargerfuse
open.
or
Looseorcorroded
battery cables.
or
Badbatteries.
Overloadedoutput;
or
Shortedoutput.
Plug in AC power cord.
Resetbreaker.
Resetbreaker.
Wait for voltage to
stabilize.
Waitapproximately
oneminutefor
synchronization.
Resetbreaker.
*Replacefuse.
*Cleanandtighten
battery cables.
*Replacebatteries.
Reduceload.
Check load for short.
NoOutputPower:
"LINE PRESENT" OFF
"LINE FAILURE" OFF
Unit does not resume
LINE
PRESENToperation
when powerreturns:
"LINE PRESENT" ON
(orflashing)
"LINEFAILURE" ON
"SERVICE" LED ON
Incorrectoutput
voltage:
"LINE PRESENT" ON
"LINE FAILURE" OFF
"OVERLOAD"ON
* ITEMS TO BE PERFORMED ONLY BY A QUALIFIED TECHNICIAN

6
2. FEATURES
2.3 CFR Rear Panel
1. AC Line Cord
TheUPSis equipped with astandard,groundedAClinecord.
2. EXTERNALBATTERYConnector
The connector accepts a standard plug from the EBP Series Battery Pack.
Extending backup time is as simple as plugging in the battery pack.
3. BATTERYCircuitBreaker
The battery breaker protects the DC circuit. When the UPS is not in service,
the breaker should be switched OFF to preserve the batteries in the UPS and in the
EBP Series Battery Pack, if installed (see section 4.1 “UPS Startup, Test, and
Shutdown”).
4. External Ground Lug (Single Point Ground)
Theexternalground lug provides asinglepointconnectionforoptimum
groundingprotection. Alwaysreferto yourlocalelectrical codes forprescribed
groundingpractices.
5. UPSNameplateLabel
The nameplate label contains valuable information relating to the UPS. Always
verify input voltage and frequency (
i.e.
, 120 VAC / 60 Hz) before use.
6. RS-232SerialConnector(DE-9FemaleConnector)*
The standard RS-232 serial interface allows for connection to a host computer /
dumb terminal for remote monitoring, control and calibration of the UPS. Use a
straight through serial cable to connect the UPS to the computer.
7. LANInterfaceConnector(DE-9FemaleConnector)
The LAN Interface connector provides dry contact status monitoring and output
shutdown capability on a DE-9 female connector. Used by basic UPS monitoring
softwarefororderlyshutdownofcomputernetworks.
8. ExternalIIDConnector(MMJConnector)*
This connector is used for the optional desktop Intelligent Interface Device (IID)
for remote monitoring and control of the UPS (up to 2000 ft.).
NOTE: This port is disabled by thefactory unless an internalIID is installed.
9. ExternalAlarmsConnector(RJ-45Connector)
This provides dry contact closure alarm status on a RJ-45 (center keyed)
connector,indicatingLINE FAIL andLOWBATTERYWARNING.
*NOTE: With the SID installed in the UPS, either the External IID port
or
the RS-232 port can be activated. The factory default is set for RS-232
operation. With the internal IID option installed in the UPS
both
ports are
active.
67
5. Remove the two (2) Phillips screws from the top left and right of unit.
(Refer to figure 39).
6. Remove the two (2) Phillips screws from the bottom of the front
bracket.(Refer to figure 39).
7. Slide the front bracket forward, rotate down, and lift it free of the unit.
8. Slide the batteries out.
Phillips screws on the top left and right of unit
Front bracket
Phillips screws from the bottom of the front
bracket
Fig. 39:
InternalBatteryBracketRemoval
6. MAINTENANCE
6.5 Internal Battery Replacement (
CFR 1500 only
)
9. Place the new batteries into unit.They should be installed in reverse order of
how the old batteries were removed.
10.Reinstall the front bracket.
11.Reconnect the batteries wires (in reverse order from steps 3 and 4).
12.Reinstall the front panel and cover.
13.Test the UPS for proper operation before reconnecting the load.

7
Fig. 2a
CFR1500RMRearPanel
2. FEATURES
Fig. 2b
CFR1500RearPanel
2.3 CFR Rear Panel
10. ExhaustFan
TheCFR1500contains a rearpanelexhaustfantoensure maximum cooling
protection during all modes of operation. The exhaust fan for the CFR1500 RM is
located on the front panel.
11. OUTPUTReceptaclePlate
Theload (equipment tobeprotected)connects totherearpanel output
receptacles. Styles vary depending upon country, frequency and voltage.
12. ACOUTPUTCircuitBreaker
Theresettablebreakerprovidesaddionaloutputprotection totheload.
12
4
5
6
7
8
9
12
1
2
3
4
5
6
789
10
11
12
311
66
IMPORTANT: Read the safety precautionslocatedatthe front ofthemanual
beforeproceeding.
WARNING: Do not short out battery terminals.
Batteries should be inspected every year for signs of cracking, leaking, or
swelling.
Always replace batteries with those of an identical type and rating. Never
install old or untested batteries.
Contact ALPHATechnologies to order and recycle batteries.
(Note: All references to left and right are made facing the front of the CFR)
1. Switch OFF all power to the UPS and turn the battery breaker to the
OFF position.
2. Remove the CFR front panel and cover. (Refer to section 6.4).
3. Make a note of battery orientation and cable connections. Carefully
removethetwo(2)blue(neutral)andgreen/yellow(ground)wiresfrom
the lower right battery terminal. Wrap these leads together with electrical
tape to prevent shorting of batteries. (Refer to figure 38).
4. Carefully remove the remaining red (positive) wires as well as the metal
battery jumpers (connecting batteries on left of unit).
(Refer to figure 38).
6. MAINTENANCE
6.5 Internal Battery Replacement (
CFR 1500 only
)
Fig. 38:
InternalBatteryReplacementCFR1500C
Red(positive)wires
Two(2)blue(neutral)and
green/yellow(ground)wires

8
LOW BA TTE RY
WARN ING
LOW BATTERY
SHUTDOWN
LINE PRESENT
LINE
FAILURE
SE R VIC E TEST
ALPHA TECHNOLOGIES
ALARM
OFF
OUTPUT LOAD
OVERLOAD
100 %
75 %
50 %
25 %
MANUAL
START
2. FEATURES
2.4 Information Management Options
StandardInterfaceDevice
The Standard Interface Device provides you with vital UPS operating
parameters from front panel LEDs (see section 4.4). The Standard Interface also
has a load indicator to help you determine precise loading on your UPS, plus
Manual Start and Alarm Off switches. To ensure optimum backup performance,
the Standard Interface comes with a self-test feature which lights the “Service”
LED whenever a problem is detected.
Fig. 3
CFRFrontPanelwithStandardInterfaceDevice
65
6. MAINTENANCE
Fig. 37
Front Panel Removal
6.4 Removing the CFR Front Panel and Cover
CAUTION: Internal maintenance should be performed only by qualified
personnel.
1. Disconnect all loads from the OUTPUT receptacles on the UPS.
2. Switch the rear panel BATTERY circuit breaker OFF.
3. Disconnect the UPS from the AC wall receptacle.
4. If an external battery pack is connected to the UPS, remove the connector
fromthe UPSrearpanel.
5. Loosenthe two(2)Phillips screwsfromthe UPSfrontpanel (locatedinthe
lower grill). Carefully pull the lower part of the front panel away from the
UPS and lift thepanel straight up.
6. Removethetwelve(12)Phillipsscrewsfromthesidesandrearofthe UPS.
7. Carefully lift the cover upward until it clears the chassis.
Cover Screws
(6 on each side)
Front Panel Screws
Requires
Phillips Screwdriver

9
2. FEATURES
Fig. 4
IntelligentInterfaceDevice
2.4 Information Management Options,
continued
IntelligentInterfaceDevice(optional)
The Intelligent Interface Device (IID) option is available either as a
replacementofthe Standard Interface Device(SID)orasa desktop unitforremotely
accessingthe unit(up to 2000ft.). The desktop unitcomes withanoptional modem
for accessing theUPS informationvia atelephoneline. The IIDfrontpanel provides
precise UPS information and guides you through the various menu options which
include Ambient BatteryTemperature, InputVoltage and Current, Line Frequency,
OutputVoltage andCurrent, Power inWatts,PowerFactor, BatteryVoltage,Charger
Status, and more. The History Log maintains an on-going record of UPS alarms
and power anomalies by time, date and type of occurrence. Whenever a UPS
alarm condition occurs, such as Line Failure, Low Battery Warning, Low Battery
Shutdown or Service, it is displayed by the front panel indicators and recorded in
the History Log.
For further information on operation and installation of the IID, please refer
toitsoperator’smanual,“InformationManagementUsingtheIntelligentInterfaceDevice.”
External Modem (optional forSIDeqipped units)
An optional, customer supplied external modem provides access to the
unit via a phone line. Service personal can dial up the unit to remotely monitor,
control, and calibrate the unit. On specified alarm conditions, the unit can dial an
emergency number to notify the system manager via modem of the alarm. The
modem option may also be used to page service personnel on critical alarm
conditions.
NOTE:The CFR1500 and CFR 1500RM do not support the modem option
with an IID.
ALPHA TECHNOLOGIES
2
8
1
7
45
3
6
9
TEST
0
MUTE
CLEAR
ENTER
ALPHA TECHNOLOGIES
03-21-97 08:02:10
LINEPRESENT
LINEFAILURE
LOWBATTERY
WARNING
SHUTDOWN
SERVICE
64
LOW BATTER Y
WARN I NG
LOW BATTERY
SHUTDOWN
LINE PRESENT
LINE FAI LURE
SERVI CE TEST
ALPHA TE CHNOLO GIES
ALARM
OFF
OUTPUT LOAD
OVERLOAD
100 %
75 %
50 %
25 %
MANUAL
START
6. MAINTENANCE
6.3 Battery Testing
To determine the maximum amount of battery run time available, run this
test at least once a year. The length of the test can vary from several minutes to
many hours and should not be done during critical applications. Since the test
discharges the batteries, backup power may not be readily available (for several
hours) in the event of a utility power failure.
1. Unplug the AC line cord from the wall receptacle. The front panel“LINE
FAILURE” LED will come ON. Make a note of the START time.
2. When the CFR reaches LOW BATTERYWARNING, record the time.
Subtract the START time to determine the actual safe run time. To cancel
the test, plug the AC line cord back into the wall receptacle.
3. To determine the reserve time available, allow the UPS to continue until it
reaches LOW BATTERY SHUTDOWN. WARNING: This will cause the
load to go down. Make a note of the time. Subtract the LOW BATTERY
WARNING time to determine your availablereserve time.
4. Switch the load OFF. Plug the AC line cord back into the wall receptacle.
The“LOW BATTERYWARNING”LED will remain ON until the batteries
are partially recharged. Switch the load ON, one device at a time. To
determine recharge time, subtract the time you resumed LINE PRESENT
operation from when the“LOW BATTERY WARNING” LED goes OFF.
ALPHA T E CHNO L OG IE S
2
8
1
7
45
3
6
9
TEST
0
MUTE
CLEAR
ENTER
ALPHATECHNOLOGIES
03-21-97 08:02:10
LINEPRESENT
LINEFAILURE
LOWBATTERY
WARNING
SHUTDOWN
SERVICE
Fig. 35 - Standard Interface Device
Fig. 36 - Intelligent Interface Device

10
2. FEATURES
2.5 Communication / Interface Options
The CFR is equipped with four rear panel jacks for communication and
remote interfaces: RS-232 Serial data; LAN Interface; External IID and External
Alarms. Units with the external modem option have a fifth connector for modem
connection.
NOTE: With the SID installed in the UPS, either the External IID port
or
the
RS-232port can beactivated. Thefactory default issetforRS-232operation.
With the internal IID option installed in the UPS
both
ports are active.
RS-232Monitoring/ControlApplications
The Alpha CFR-UPS provides a standard RS-232 serial port on a DE-9
female connector. This port may be used to monitor and control the CFR using 1)
ASCII terminals, 2) an external modem, 3) UPS monitoring software and 4) SNMP
agent devices.
You may use the serial port to interface with a dumb terminal or a personal
computer (running a terminal emulation software) to monitor, control, and calibrate
the CFR. All you need is a standard off-the-shelf,“straight-through,”RS-232 cable
and a terminal. Refer to section 5 “RS-232 TERMINAL COMMUNICATION” for
more information. On a SID equipped unit, this port can connect to a customer
supplied,external modem(referto section“4.2External Modem Configuration”and
“4.3 External Modem Operation” for more information).
Youmay alsousethe RS-232serial port to communicate withtheintelligent
UPS monitoring software running on a host computer or a SNMP agent device
connected to your LAN network. Alpha Technologies provides the “AlphaNet C”
family of UPS monitoring software and SNMP agents to manage your network
requirements. You can use the“AlphaNet C shutdown software” tomonitorthe CFR
in a network environment and to perform an orderly system shutdown when the
battery becomes low (during extended line fail situations). AlphaNet C shutdown
software informs all workstations of pending power failures and shutdowns and in
multi-server networks, AlphaNet can shutdown other servers in the network as well
astheworkstations. For a full descriptionofthefeaturesandcapabilitiesof AlphaNet
C shutdown software, refer to its user’s manual or contact Alpha Technologies.
AlphaNet C is available for all major network platforms and operating systems —
Novell Netware, SCO Unix, IBM OS/2, IBM AIX, Sun Solaris, Hewlett-Packard HP-
UX (DAT), and Digital Equipment (OS/F,VMS, and DECNET).
AlphaTechnologies also provides the“AlphaNet CS SNMP Agent Device”
tomonitor andcontrolthe CFR usingtheSNMP protocol. Thisprovidesan interface
betweentheCFR and yournetworkenvironmentandallowsyou to useyourNetwork
Management Station (NMS) to monitor and control the CFR. To obtain detailed
information on SNMP management solutions for your CFR refer to
AlphaNet CS
SNMP Agent User’s Manual
or contact AlphaTechnologies.
63
6.1 CFR Maintenance
The electronic components used in the UPS require no maintenance. If
the unit fails to perform a specific function, refer to the troubleshooting guide. The
guide lists typical symptoms, causes and solutions that apply to the UPS, starting
with the most obvious and working systematically through the unit.
Byestablishing a routinemaintenanceprogramand following theguidelines
contained in this manual, your Alpha CFR will continue to provide years of trouble-
free service.
6.2 Battery Maintenance
The maintenance free batteries used in the UPS will be affected by many
variables including operating temperatures, number of discharges over the life of
the battery, charging characteristics, and low voltage cell cutoff. The Alpha CFR
complies with all factory recommendations for charging and discharging batteries
to ensure optimum performance and the longest possible battery life.
Duringnormal operation,theUPS batterieswilltend to increasein capacity
over the first three to twelve months of service. There can be as much as a 20%
increase in available backup power after the first ten to fifteen battery discharges.
Once the batteries reach this peak, they will slowly begin to lose capacity until,
eventually, they will be unable to provide the required backup power.
6. MAINTENANCE
Fig. 34
TypicalUPSBattery
Note: Battery
terminals vary in
size and shape.

11
2. FEATURES
2.5 Communication / Interface Options
,
continued
Pin 1 Pin 1
RJ-45
(External Alarms) MMJ
(External IID)
Fig. 5
CFR-UPS Connector Identification and Pin-out
RearPanelConnectors:
Below are the various communication connectors as they appear on the
back of the CFR-UPS. The photographs show the pin numbering for the different
connector types.
NOTE: Use only fully shielded cables to make connections to any of the
DE-9 connectors (RS-232 port or LAN interface).
Pin 1Pin 5
Pin 6 Pin 9
DE-9 Connector (RS-232 and LAN)
RS–232 Serial Connector
LAN Interface Connector
External IID Connector
External Alarms Connector
62
5. RS-232 TERMINAL COMMUNICATION
5.13 Event Descriptions (Alarms),
continued
Input Line Fail- Indicates that the UPS switched to backup power to protect
the equipment for one (or more) of the above conditions. * *
NormalLineMode-IndicatesthattheUPSisdrawingpowerfromtheACline
andchargingthebatteries.
Test Mode - Indicates the UPS was put into a test mode condition either by
theTESTSCHEDULEroutineorbypressingtheTESTbuttonontheIntelligentInterface
Device's panel. The unit will switch to backup power while in the test mode. * *
FloatChargeMode -Thisisthenormaloperatingmodeofthebatterycharger.
During LINE PRESENT operation, the batteries constantly receive a "Float" charge
voltagetoensurethatbackup power is availablewhenrequired.
Service Codes (1-6) -These codes indicate a potential fault within the UPS.
Call Alpha Customer Support and report any displayed Service Codes. Also refer to
theTroubleshootingsection(6.7) of themanual.
Serv Code 1 - Phase Lock Loop Failure. The phase lock loop circuitry has
failed to lock onto the AC input LINE due to instability of the frequency. If the UPS is
operating from a generator, check the frequency and adjust it if necessary.
Serv Code 2 - Micro software reset. The internal “watch dog” circuit has
detecteda faultandreset thesoftware. ContactAlpha to helpdetermine the causeof
the fault.
Serv Code 3- Micro hardware reset. A micro hardware reset is activated as
part of the power on condition. If this alarm occurs during normal operation, it may
indicate a malfunction in the hardware circuitry. Contact Alpha to help determine the
cause of the fault.
Serv Code4 -PowerboardEEPROMfault. TheEEPROMonthepowerboard
contains the unit configuration information. If this fault occurs, it signifies either the
configuration information has been corrupted, the EEPROM has malfunctioned, or
there is a loose connection inside the UPS.
Serv Code 5-Powerboardhardwarefault. Thecontrolcircuitry on thepower
boardhasdetected a hardwarefaultconditionwhichimpedescorrect operation ofthe
UPS.
Serv Code 6 - Neg DC supply rail fail. The negative voltage power supply to
themicrocontrollerhasmalfunctioned.
EMGNCY POFF- Emergencypowershutdown.
OUTV SHTDWN - See menu 505 & 506 (see section 5.9).
* * Indicates events that cause the UPS to operate in “LINE FAILURE” mode.

12
2. FEATURES
LANInterfaceConnector
The Alpha UPS provides a LAN interface port on a DE-9 female connector.
This port may be used to monitor the status of the UPS and shutdown the output
using basic UPS monitoring and shutdown software.
Two dry contacts are provided to indicate LINE FAIL and LOW BATTERY
status information. The port also accepts a dry contact input or an RS-232 level
input to shutdown the UPS output. The shutdown delay, duration, and recovery
modescan beconfiguredusing theRS-232ASCII terminal commands(see section
5“RS-232Terminal Communication”). This port has the following pin out:
2.5 Communication / Interface Options
, continued
Using basic UPS monitoring software you can monitor and shutdown the
CFR through this port. In network applications, your UPS monitoring software can
perform an orderly shutdown on the network. Basic UPS monitoring software is
provided as part of many operating systems and can also be purchased from third
partyvendors. AlphaTechnologies“AlphaNetCshutdown software”canalsooperate
in the basic mode to shutdown the CFR before its battery reserve is exhausted.
Refer to
AlphaNetCShutdownSoftwareUser’s Manual
orcontactAlphaTechnologies
for more information.
1
2 LINE FAIL
3
4 COMMON
5 LOW BATTERY
6 OUTPUT SHUTDOWN
7 GND
8 +12VDC, 5mA max.
9
Pin out: (DE-9connector,Female)
Fig. 6
LAN Interface Pinout
61
5.13 Event Descriptions (Alarms),
continued
Blackout(BLACKOUT) -Theblackoutalarmistriggeredwhentheinputvoltage
is lost for 12 ms, or when the RMS input voltage is less than 1/2 the nominal voltage
for 100 ms or longer. * *
Frequency High (FREQ_HI) -Afrequencyhighalarmistriggeredwhenthere
is a power line problem where the input frequency increases beyond the preset limit.
* *
FrequencyLow(FREQ_LO)-Afrequencylowalarmistriggeredwhenthere
is a power line problem where the input frequency decreases beyond the preset limit. * *
OutputVoltageLow (VOLT_LO) -Theoutputvoltage lowalarmindicatesthat
theoutputofthe UPS istooheavilyloaded,orthereisafault within theUPS. Reduce
the load connected to the UPS.
OutputVoltage High (VOLT_HI)-Theoutputvoltagehighalarmcanbecaused
bysomeequipmentwhichdrawspoweratirregularintervals. Disconnectallequipment
from the UPS and determine whether the fault will repeat. If it does, the unit may be
outofcalibration, or there isaninternalfaultcausingtheovervoltage condition. Have
theunit serviced byanauthorizedAlpha Repair Depot.
Output Power Overload (PWR_OVLD) -The output power overload alarm
indicates a condition where the output of the UPS is too heavily loaded. If this is not
corrected, the unit may go into a shutdown condition to protect the UPS's internal
circuitry.
OutputVAOverload(VA_OVLD)-The outputVAoverloadalarm istriggered
whenthe RMS currentexceedstherating of theUPS. Reducetheload on theoutput
of the UPS to prevent overheating.
Output Over Voltage Fault (OVER_V_FLT) - The output overvoltage fault
alarm indicates a malfunction has been detected in the control circuit. The output
voltage has been shut off to protect the load from an overvoltage condition.
OutputShortCircuit (SHORT_CCT)-Theoutputshortcircuitalarmindicates
a load was connected to the UPS that was shorted. This could be caused by a
miswired AC power cord or equipment connected to the UPS that is in need of repair.
NOTE: This condition activates the SERVICE alarm, along with an audible
alarm which can be cleared by pressing the MUTE key.
InternalTemperature High (AMB_TEMP_HI)-Theinternaltemperaturehigh
alarm indicates that the temperature of the UPS, measured by internal circuitry, was
found to be too high. This could be caused by a sustained overload on the output of
the UPS, a blocked fan (if equipped), or operating the unit in an excessively high
ambienttemperature.ToprolongthelifeofthebatteriesandUPScomponents,determine
andcorrectthe cause oftheover-temperaturecondition.
5. RS-232 TERMINAL COMMUNICATION
* * Indicates events that cause the UPS to operate in “LINE FAILURE” mode.

13
ExternalIIDConnector
The external IID connector provides an interface for the optional desktop
Intelligent Interface Device (IID). This allows the CFR to be remotely monitored
and controlled from up to 2,000 feet away. The port uses a proprietary RS-485
protocol and has the following pin out:
1: +12V DC (unreg) 4: RS-485Negative
2: +12V DC (unreg) 5: GND
2. FEATURES
2.5 Communication / Interface Options
, continued
ExternalAlarmsConnector
The external alarms connector provides two contact closures to indicate
LINE FAIL and LOW BATTERY alarms.
EPO (Emergency Power OFF) Switch
(FactoryInstalled Option)
Pins 7 and 8 of the ALARM INTERFACE connector provide EMERGENCY
POWER OFF contacts. A switch contact can be hard-wired to the UPS to
completely shut down the system in the event of an emergency, such as a
fire.
In an emergency, the switch must be depressed (shorted) for at least 1.5
seconds. The UPS will shut down approximately 2 seconds after the signal is
recognized. The switch, connected to pins 7 and 8, must be electrically isolated
(up to 1500VAC isolation is recommended). A system shut down in this manner
will open the BATTERY circuit breaker.
CAUTION: When the EPO switch is activated, the AC LINE connected to
the UPS input may still be energized. To completely remove the power
from the building, the MAIN AC LINE breaker in the building must be
switched OFF. Consult your national and local electrical codes for further
information.
Pin 1
Fig 7.
External IID connector Pin out:(MMJ Connector,offset key)
60
5.13 Event Descriptions (Alarms),
continued
Several alarms can be triggered during the same event. If there is a loss of
AC line voltage, for example, the UPS may detect a glitch, low frequency and
blackout.
Low BatteryWarning (LO_BAT_WARN)-The batteries are near the end of
theirusefulcharge. IfAClinepowerisnotrestoredwithinashortperiodoftime,output
power will be lost. All systems should be shutdown immediately to prevent loss of
data.
Low Battery Shutdown (LO_BAT_SHTDWN)-Topreventanover-discharge
condition of the batteries, the unit has shutdown. Output power is terminated in this
condition.
BatteryVoltage High (BAT_VOLT_HI) -The charging voltage is higher than
the threshold setting for the batteries. This could be the result of a defective charger,
improperexternalbatteryconnections,ordefectivebatteries. Servicetheunitorbatteries
tocorrect condition.
NOTE: This condition activates the SERVICE alarm, along with an audible
alarm which can be cleared by pressing the ALARM OFF or MUTE key.
Failed Self-Test (FAIL_SELF_TEST) - The unit could not maintain output
power while in the self-test mode. Check the batteries and circuit breakers.
NOTE: This condition activates the SERVICE alarm, along with an audible
alarm which can be cleared by pressing the ALARM OFF or MUTE key.
Battery Fault (BATT_FLT) - The battery charger is not able to supply the
proper amount of current or voltage to the batteries. This condition usually indicates
that the batteries are not connected or the BATTERY circuit breaker is switched OFF.
Glitch (GLITCH)- A glitchis afast,low amplitudelinedisturbance wherethe
input voltage drops momentarily (less than 8 ms). * *
Spike (SPIKE)- A spike is a fast, high amplitude line disturbance where the
input voltage rises momentarily (less than 8 ms). * *
Sag (SAG) - A sag is a slow, low amplitude line disturbance where the input
voltage decreases for 8 - 40 ms. * *
Surge(SURGE)-Asurgeisaslow,highamplitudelinedisturbancewherethe
input voltage increases for 8 - 40 ms. * *
Brownout(BROWNOUT)-Abrownoutisaslow,lowamplitudelinedisturbance
where the input voltage decreases for a long period of time (greater than 16 ms). * *
Slow Surge (SLOW_SURGE) -Abrownouthigh(highovervoltage) isaslow,
high amplitude line disturbance where the input voltage increases for a long period of
time (greater than 16 ms). * *
5. RS-232 TERMINAL COMMUNICATION
* * Indicates events that cause the UPS to operate in “LINE FAILURE” mode.

14
Fig. 8
External Alarms Connector Pin-out
(with Factory installed EPO Switch Option)
2.5 Communication / Interface Options, continued
2. FEATURES
Pin 1
N.C. Pin out: (RJ-45 connector, Female)
1. LINE FAIL, COM contact
2. LINE FAIL, N. C. contact
3. LINE FAIL, N. O. contact
4. LOW BATTERY, N. O. contacts
5. LOW BATTERY, COM contacts
6. LOW BATTERY, N. C. contacts
7.
8.
Line Present
N.C.
Battery OK N.O.
N.C. = Normally Closed
N.O. = Normally Open
EPO
Emergency
Power OFF
Option Emergency UPS Shutdown
Switch (Wall Mounted).
NOTE: Cable length must not
exceed 100 feet. Use twisted
or shielded wire.
ExternalAlarmsConnector,
continued
Pinout: (RJ-45connector, centeredkey)
59
5. RS-232 TERMINAL COMMUNICATION
5.13 Event Descriptions (Alarms)
There are 6 alarm groups which upon activation will be displayed at the
end of the opening menu. These are:
INPUT:
BATTERY:
OUTPUT:
ENVIRONMENTAL:
SERVICE1:
SERVICE2:
The following lists the mnemonics and description for each alarm group:
INPUT:
FREQ_LO - input line frequency low
FREQ_HI - input line frequency high
GLITCH - input line glitch has been detected
SPIKE - input line spike has been detected
SAG - input line sag has been detected
SURGE - input line surge has been detected
BROWNOUT - input line brownout has been detected
SLOW_SURGE - input line slow surge has been detected
BLACKOUT - input line blackout has been detected
BATTERY:
LO_BAT_SHTDWN - battery voltage shutdown level detected
LO_BAT_WARN - battery voltage low warning level detected
BAT_VOLT_HI - battery over voltage level detected *
FAIL_SELF_TEST - failed self test *
BATT_FLT - battery fault has been detected *
OUTPUT:
VOLT_LO - output voltage low has been detected
VOLT_HI - output voltage high has been detected
PWR_OVLD - outputpower overload hasbeendetected
VA_OVLD - outputVA overload has been detected
OVER_V_FLT - output over voltage fault has been detected *
SHORT_CCT - output short circuit has been detected *
ENVIRONMENTAL:
AMB_TEMP_HI - highinternal ambienttemperaturedetected *
SERVICE 1:
SERV CODE 1 - phase lock loop failure has been detected *
SERVICE 2:
SERVCODE 2 - micro software reset has been activated
SERV CODE 3 - micro hardware reset has been activated
SERV CODE4 - power board EEPROM fault has been detected *
SERV CODE 5 - powerboard hardwarefaulthas been detected*
SERVCODE 6 - neg DC supply rail has been detected *
EMGNCYPOFF - emergency power off has been activated
OUTVSHTDWN - remote shutdown feature is currently active
*(servicelight alarm)
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