Alpinespas Alta User manual

Wooden Hot Tubs
Pre-Delivery Guide

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Contents
Delivery
Overview
Delivery Options
Packaging
Setup
Placement
Foundation & Base
Location & Access
Drainage
Cold Water
Expectations
Wood
Oiling / Treatment
Polystone 'Polypropylene' Liner
Stainless Steel Bands
Measurements
Alta Hot Tub
Narvik Hot Tub
Burner & Flue
Steps
Notes
Sketch
Order Checklist

Delivery
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Bronze - Collection
Your Hot Tub can be collected from our warehouses located in Christchurch, Auckland or from one of
our freight providers depots located throughout New Zealand for free. All that is required is a trailer
and strops to secure it. The Hot Tub and Burner can be manhandled onto your trailer fairly easily.
Note: For nationwide depots, allow 3-5 working days from date of dispatch (this is the day the Hot Tub
leaves our warehouse). The depot will get in touch with you when stock arrives.
Silver - Curbside Drop-O
This method has your Hot Tub delivered directly to your property via a transport truck which is
contracted to curbside. If access allows and is safe to do so, the driver will attempt to get as far up
the driveway as possible. The Hot Tub is removed o the truck with the use of a tailgate and pallet
jack and left vertical on a pallet. You will then need to be prepared to move it into nal position
with manpower or tools of your own. Setup/installation is not included - see 'SETUP' section on the
following page.
Note: Allow 3-5 working days from date of dispatch (this is the day the Hot Tub leaves the warehouse).
The transport company will call you before delivery. Please note: packaging is not taken away.
Overview
We deliver thousands of Spa Pools and Hot Tubs all around the country, the most per year out of any
retailer in New Zealand! While similar shapes and sizes, without all the internal pumps and plumbing,
Hot Tubs are a lot lighter and much easier to move around compared with our acrylic Spa Pools.
2 t persons can lift the Alta Hot Tub (100kg) and 3-4 t persons can lift Narvik Hot Tub (150kg) on/o
a trailer and into position. See page 7 for more detail regarding measurements.
SERVICE TYPE NATIONWIDE AKL & CHCH General Installation
Bronze Collection from Depot FREE FREE Not Included
Silver Curbside Drop-O $399 FREE Not Included
Gold Delivery into Position $799*$399*Not Included
Delivery Options
At Alpine Spas we provide you a range of delivery options. Please discuss and conrm the detail of
your desired delivery option with your sales consultant.
^Complex deliveries incur an additional $200 fee.

Gold - Delivery into Position
Your Hot Tub will be delivered into the desired nal position by use of a either a specialised
manpower team or HIAB crane-truck (not both). We ask for some clear instructions and sometimes
photos to ensure a smooth delivery. or Hiab/Crane deliveries you will need to ensure the access-way
is able to withstand the weight of the truck and load. Setup/installation not included - see 'SETUP'
section below.
Note: If extra manpower or crane reach required is over 14 meters (Auckland/Christchurch) or 7 meters
(Nationwide), this will be additional, please ask for pricing. Please note: packaging is not taken away.
Packaging
Setup
Remove Packaging
Remove Packaged Accessories From Within Hot Tub
Tighten Bands & Re-adjust Staves
Attach Burner
Assemble Flue Kit (Be wary of sharp edges!)
Place Steps
Oil Wood
Install Extra Drain Valve (Optional)
Our hot tubs themselves are pre-assembled and come packaged in protective wrap, sitting upright on
their side on a pallet. The burner is a separate item and is packaged on a smaller pallet - weighing a
total of around 50kg.
The Hot Tubs are not overly heavy due to the construction consisting mostly of the polypropylene
liner. They can easily slide around on the base if required. The wooden cover is pre-attached in place
and the steps and ue kit will be found packaged neatly inside the Hot Tub under the cover.
The stainless-bands that hold the wooden decorative staves in place leave the manufacturer slightly
loose on purpose. This is because the wood will shrink and expand as it cools and heats during
shipping. Upon arrival, the bands and staves will need re-tightening (see "expectations' on pages 4-5).
There's potential for a small amount of surface rust to have formed on the stainless-steel during
transit. This can be removed with a mix of baking soda & water and a rag.
The Hot Tub requires minimal installation, just about anyone can get it setup and ready to be lled
with water. You'll want to have someone handy with tools to do the oiling and optional drain valve
installation (however you can also just drain the tub through the burner itself).
Here's a simple checklist for what's involved with setup:
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Placement
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Drainage
Overow of water from the Hot Tub is likely, especially when overloaded with people or if kids are
splashing about. Drainage in/near your foundation may need to be considered to prevent water from
pooling around your tub.
Your Hot Tub will also need to be manually drained after each use so it's location has the potential to
be a frequent wet area. You can attach a hose to the burner's drain valve to run the water away from
the area or use it to water your garden.
Cold Water
You will want to have a hose handy to add cold water to cool the Hot Tub down if it heats up too hot.
Once you've got the hang of the re management you will not need to worry about adding cold water
too often, however, it is mighty refreshing and adds to the traditional soaking experience.
Water nearby is also a must when lighting res outdoors.
You'll essentially be operating a portable outdoor replace with a small chimney. Keep this in mind
when choosing a location for your Hot Tub as it should be situated a safe distance away from
housing, fences, trees and shrubs etc. The re is contained inside the burner but smoke will emit
from the top of the chimney which sits approx 286cm high o the ground. Children should not be
near the hot tub unsupervised.
It is the owners responsibility to have the Hot Tub in a position where a service person could work on
it in the unlikely event of an issue.
Location & Access
Foundation & Base
A Hot Tub can weigh between 1-3 tonne when lled with water and therefor requires a sturdy
foundation. This needs to be a at, level surface that supports the entire weight and can handle water
spillage. The Ideal surface is a concrete pad with a minimum depth of 100mm and is sized to the
width and length of your desired Hot Tub. Pavers or wooden decking are also ne.
While not recommend for long term placement, a Hot Tub can be placed on shingle or a compacted
foundation so long as it is leveled out and at without protruding objects. The polypropylene liner
forms the base of the hot tub so any objects underneath have the potential to damage the base.
You will also want your burner and steps to sit on the same level as your hot tub so keep that in mind
when preparing your foundation. See page 8 for measurements of these items.

Expectations
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Wood
The decorative wooden staves are “Thermowood” - heat treated pine, sourced from local European
countries abundant in pine such as Finland. This type of pine is used to build houses and saunas, so it
is structurally sound and an excellent choice for this type of application.
Pine is a softwood and is susceptible to scratches and dents, so please take care when shifting the
product. Some light scratching to the wood should be expected upon delivery but should be able to
be touched up using a medium to ne grit sandpaper (100). Knots, colour variations, grain variations
and mineral streaks are natural characteristics of wood and in no way should be considered defects.
The wooden parts of the tub will suer the eects of the harsh New Zealand sun (discolouration,
cracking and splitting) unless maintained properly – please refer to oiling section below.
Oiling
Wood being used in an outdoor application requires regular maintenance to protect it and keep
it looking good. The Thermowood is treated in Europe (through a heat treatment process) but it is
supplied unoiled. Any wood that is exposed to the New Zealand sun needs regular surface treatment
with a timber protection oil.
Leaving the Thermowood unoiled will see discolouration of the wood and will cause it to dry out,
increasing the chances of cracking or splitting which is not covered by warranty.
As part of the ownership of a natural wood product, please be prepared to:
- Oil the Thermowood upon receivership and installation.
- Re-oil the Thermowood every 6-12 months.
Only the external facing wooden surfaces (the wood not submerged in water) need to be oiled.
We recommend a ‘clear coat timber protection oil’ such as ‘CD-50’. Such products are available from
hardware stores such as Mitre 10 or Bunnings. Simply oil using a paintbrush to brush on an even
coat. Follow product application and preparation directions.
To oil all of the staves and top lip you will need a fair amount of product. It is worth getting up to
10litres of oil as your Hot Tub will need a re-coat in 6-12 months’ time.

'Polystone' Polypropylene Liner
The tubs core construction is a thick plastic (polypropylene) liner, which is then decorated with the
wooden staves, held on by the stainless bands. This type of plastic is used in many dierent water
based applications (water tanks etc.), so it is the perfect choice being light but strong.
Polypropylene is also chosen due to its toughness and elasticity, meaning the plastic is designed
to be able to bend and deform without breaking. In the purpose of use as a Hot Tub liner, there is
considerable pressure placed on the liner walls from the weight of the water and users. Over time,
this can result in slight deformation of the plastic and a small tolerance for warping, bowing, or
stretching of the liner should be expected. The Hot Tub will not leak however.
The liner relies on the wooden staves and stainless bands for structural assistance in holding the
water weight. Never ll the hot tub without checking the bands are installed correctly and tight.
Being plastic, it is also susceptible to scratching. Please note that due to the manufacturing process
there will be scratching to the unseen, underside of the base of the Hot Tub. This is normal.
It is dicult to guarantee that upon delivery the inner of the tub will be completely scratch free but
if any, it should be minimal and light. Over time as the tub is used, it will become lightly marked and
scratched and this is the nature of the product. Like a stainless-steel bench top, the markings will
become somewhat of a pattern and when the tub is lled, will not be noticable.
Stainless Steel Bands
Two stainless steel bands wrap around the outside of your Hot Tub, holding the wooden decorative
staves in place and providing support for the liner when lled. These bands will loosen over time so
readjustment will be needed every so often, which is simply done with two wrenches.
Upon delivery you may nd that some of the wooden staves are misaligned. When leaving the
manufacture, the bands are left slightly loose on purpose as there is signicant heating and cooling
(leading to expansion of the wood) during the long journey from Europe to your backyard.
You may need to assist a few staves back in place when re-tightening the bands.
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Measurements
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Alta Hot Tub
Narvik Hot Tub
For Hot Tub litres, subtract dry weight from lled weight.
Item Width (cm) Length (cm) Height (cm) Dry (kg) Filled (kg)
Alta Hot Tub*160 110 105 100 1000
Narvik Hot Tub*160 160 105 150 1950
Burner 55 70 66 50 N/A
Flue (Incl Burner) N/A N/A 286 N/A N/A
Steps 72 57 53 N/A N/A
*For packaged dimensions, add 20mm to width & length, plus 100mm to the height to account for wooden pallet.
All Weights are approx. Measurements are taken at max edge to edge distances.
Front View
Front View
Birds Eye
160cm
160cm
160cm
160cm
160cm
110cm 105cm105cm
Birds Eye

For Hot Tub litres, subtract dry weight from lled weight.
55cm
72cm 57cm
70cm
66cm
53cm
220cm 286cm
58cm
28cm
40cm
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Steps
The steps should sit on the same level surface as the Hot Tub for safe access. Consider extra
foundation to suit.
Burner & Flue
The burner should sit on the same level surface as the Hot Tub for optimal
ow and heat transfer. You will need to access the front of the burner to
load rewood, and the back of the burner to drain the tub.
Two rubber inlet/outlet connection pipes are provided and dictate where
the burner is positioned in relation to the Hot Tub. Your own 50mm rubber
piping could be sourced to alter the way the burner connects, allowing you
to change the orientation of the burner or position it further away. Keep in
mind that the longer the piping, the less ecient and slower the water will
be heated.
The ue kit consists of two pieces of chimney (bottom section with
additional protective grate) that slot together and a chimney cap which sits
at the top.
Burner
Front View
Burner
Side View
Flue
Connection Pipe
(Two piece)
Steps
Side View
Steps
Front View

Notes
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Sketch
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Order Checklist
Below is a checklist with some important steps to guide you through your new Hot Tub purchase:
Order Details
Ensure your order details are correct. Please check the delivery address, contact phone
numbers & email address are correct as well as the model & colour of the Hot Tub.
Payments
Balance payments need to be settled a minimum of one week prior to dispatch date to
provide opportunity to book in preferred freight/delivery method.
Hot Tub Placement
If your delivery is within two weeks:
• Is the foundation prepared?
• Have you determined the final placement and orientation?
Installation
Installation is not included so upon delivery you will need to be prepared to:
• Remove and dispose of the packaging and pallet the Hot Tub is delivered on
• Unpackage the accessories from within the Hot Tub
• Tighten the stainless bands and readjust the staves
• Attach the burner to the Hot Tub
• Assemble the flue kit
• Place the steps
Expectations (see pages 4-5)
As explained in this guide, you are aware that:
• The wood may arrive with light scratching and require touch ups with sandpaper
• The stainless bands (and staves) may be loose upon arrival and will require tightening
• The wood is provided unoiled and requires oiling upon arrival and then every 6-12 months
• The liner is susceptible to scratching and the underside of base will arrive scratched
• Minor deformation of the liner is possible over time, but will not leak
• Chemicals cannot be used in the hot tub
Delivery Method
Are you fully aware of what is included in your chosen delivery option?
Manpower or Hiab Delivery - Has Alpine Spas received a clear description/photos of your
full delivery path?
Freight Provider Delivery (Curbside / Depot) - Delivery can take 3-5 business days from the
dispatch date on your order. Deliveries to your property are only contracted to the
curbside - The delivery team will take it down the driveway if the driver deems it accessible.
*Failing to disclose all relevant delivery information may result in addition charges.
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www.alpinespas.co.nz
0800 99 33 88
Hot Tub
Pre-Delivery
Guide