ALTA Monnit MNG2-4-CME-CCE-ND User manual

Remote Monitoring for Business
IMPORTANT!
For best results, please wait to power on your ALTA®IoT Gateway until after you have
created an iMonnit account and added the gateway and sensors to your new IoT network.
ALTA®IoT Gateway
USER GUIDE
PAGE I
IMPORTANT! Before purchasing. you need to
verify that your cellular provider is compatible with
our gateway. Please click the link below to view the
checklist you need to share with your provider.
Provider Requirements

Table of Contents
PAGE II
I. ABOUT THE ALTA®IoT GATEWAY 1
II. HOW YOUR GATEWAY WORKS 2
III. GATEWAY SECURITY 2
IV. GATEWAY REGISTRATION 3
V. USING THE IoT GATEWAY 3
USING THE COMMERCIAL IoT GATEWAY 3
UNDERSTANDING THE COMMERCIAL IoT GATEWAY LIGHTS 4
INDUSTRIAL POWER INTERRUPT SWITCH 4
SETTING UP AND POWERING ON THE INDUSTRIAL IoT GATEWAY 5
UNDERSTANDING THE INDUSTRIAL IoT GATEWAY LIGHTS 5
STANDARD POWER MODE OPERATIONS 6
BATTERY POWER MODE OPERATIONS 6
UTILITY BUTTON ACTIONS 6
VI. IoT GATEWAY SETTINGS IN iMONNIT 7
GENERAL SETTINGS 7
ETHERNET SETTINGS 8
CELLULAR SETTINGS 8
MANUAL SIM SETTINGS 9
COMMANDS 10
HTTP INTERFACE 10
VII. USING THE LOCAL INTERFACE 10
STATUS VIEW 11
ETHERNET LOCAL AREA NETWORK STATUS 11
CELLULAR NETWORK STATUS 11
GENERAL CONFIGURATIONS 12
ETHERNET NETWORK 13
CELLULAR NETWORK 13
MANUAL SIM SETTINGS 14
WIRELESS NETWORK 15
CELLULAR PROVIDER INFORMATION REQUEST 16
TROUBLESHOOTING 17
SUPPORT 20
WARRANTY INFORMATION 20
CERTIFICATIONS 21
SAFETY INFORMATION 23
COVERAGE MAPS 23

The Monnit ALTA®IoT Gateway uses 4G LTE CAT-M1/NB2 cellular technology to control ALTA®Wireless Sensor settings
without additional IT infrastructure. All you need is a power source and the iMonnit cloud platform to monitor your
environment and equipment using Monnit's industry-leading wireless devices. The ALTA IoT Gateway communicates with
ALTA Sensors and iMonnit to deliver data and send alerts about various machine, equipment, or area conditions.
The IoT Gateway and iMonnit work together to connect and configure ALTA Sensors over the Internet and make their data
accessible virtually anytime, anywhere. The IoT Gateway provides the crucial link that connects ALTA Sensors to iMonnit
using 4G LTE CAT-M1/NB2 (4G Long-Term Evolution Category M1/NarrowBand-Internet of Things (NB-IoT) 2) cellular
technology. The gateway is equipped with a 60-hour backup battery and will continue to communicate with iMonnit via
cellular transmission in the event of a power outage. Additionally, the IoT Gateway comes with an RJ-45 Ethernet jack
(commercial version only) for local device configuration. The IoT Gateway, however, is ideal for applications without a
wired Internet connection or where infrastructure is dedicated to other resources.
The IoT Gateway includes a GNSS location chipset supporting GPS, GLONASS, BeiDou, Galileo, and QZSS satellites.
With the proper gateway subscription enabled, gateway location data can be collected, viewed, and distributed to
additional software via an application programming interface (API). Location data functionality is only available when the
cellular technologies are enabled.
I. ABOUT THE GATEWAY
ALTA IoT GATEWAY FEATURES
- 4G LTE CAT-M1/NB2 cellular technology
- Wireless range of 1,200+ feet through 12+ walls1
- Frequency-Hopping Spread Spectrum (FHSS)
- Best-in-class interference immunity
- Encrypt-RF®Security (256-bit Diffie-Hellman Key Exchange + AES-128 CBC for sensor data messages)
- 32,000 sensor message memory2
- Over-the-air (OTA) updates (future-proof)
- True plug and play, no hassles for Internet configuration setup
- No PC required for operation
- Local status LEDs with transmission and online status indicators
- AC power supply
- Up to 60-hour battery backup in the event of a power outage
- RJ-45 10/100BASE-TX Ethernet jack for configuration and server connectivity (commercial version only)
- Location data subscription supported (GPS/GLONASS/BeuDou/Galileo/QZSS)
1 Actual range may vary depending on the environment.
2 Total messages in memory varies with sensor type. (32,000 is for Temperature Sensors. Additional
information is available at Monnit.com/Support/).
EXAMPLE APPLICATIONS
- Remote Location and Asset Monitoring
- Shipping and Transportation
- Agricultural Monitoring
- Vacant Property Management
- Vacation Home Property Management
- Construction Site Monitoring
- Data Center Monitoring
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II. HOW YOUR GATEWAY WORKS
The ALTA IoT Gateway manages communication between ALTA Sensors and iMonnit. When running, the IoT Gateway
will periodically transmit data on a Heartbeat (a preset interval in minutes). The gateway will receive data from all sensors
assigned to the network (within range) and store the data it receives from the sensors until its next Heartbeat.
The ALTA IoT Gateway is a cellular (LTE-M or CAT-M1) gateway. It uses its connection to relay data received from ALTA
Sensors to iMonnit cloud-based software. Sensors communicate with the gateway, then the gateway relays information to
iMonnit.
For your wireless sensors to work optimally, orient all antennas for your sensors and gateways in the same direction
(typically vertical). Sensors must also be at least three feet away from other sensors and the wireless gateway in order to
function properly.
III. GATEWAY SECURITY
The ALTA IoT Gateway is designed and built to manage
data from the sensors monitoring your environment and
equipment securely. The same methods used by financial
institutions to transmit data are also used in Monnit security
infrastructure. The IoT Gateway's security features include
tamper-proof network interfaces, data encryption, and
bank-grade security.
Monnit?s proprietary sensor protocol uses low transmit
power and specialized radio equipment to share application
data. Packet-level encryption and verification are vital in
ensuring traffic isn?t altered between sensors and
gateways. All data is transmitted securely from your
devices, with a best-in-class range and power consumption
protocol.
SENSOR COMMUNICATION SECURITY
Wireless devices listening on open communication protocols cannot eavesdrop on ALTA Sensors. Monnit's sensor-to-gateway data
communication implements Encrypt-RF® encryption technology. This creates a secure wireless tunnel, generated using ECDH-256
(Elliptic Curve Diffie-Hellman) public key exchange to develop a unique symmetric key between each pair of devices. Sensors and
gateways use this link-specific key to process packet-level data with hardware-accelerated 128-bit AES encryption. This minimizes
power consumption to optimize battery life. Thanks to this combination, Monnit offers robust bank-grade security at every level.
For more information, reference the security section with this link:
DATA SECURITY ON THE GATEWAY
The ALTA IoT Gateway prevents prying eyes from accessing the data stored on the sensors. The ALTA IoT Gateway doesn't run on an
off-the-shelf, multi-function operating system. Instead, it runs a purpose-specific, real-time embedded state machine that can't be
hacked to run malicious processes. There are also no active interface listeners that can be used to gain access to the device over the
network. The fortified gateway secures data from attackers and protects the gateway from becoming a relay for malicious programs.
For more information on Monnit gateway security, reference this link:
SERVER COMMUNICATION SECURITY
Communication between your ALTA IoT Gateway and iMonnit is secured by packet-level encryption with Encrypt-RF. Similar to the
security between the sensors and the gateway, the gateway and the server also establish a unique key using ECDH-256 for encrypting
data. The packet-level data is encrypted end to end, removing additional requirements to configure specialized cellular VPNs for
privacy. The gateway can still operate within a VPN, if it is present.
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IV. GATEWAY REGISTRATION
REGISTERING THE ALTA IoT GATEWAY
You will need to enter the Device ID and the Security Code (SC) from the ALTA IoT Gateway in the corresponding text boxes. Use the
camera on your smartphone to scan the QR code on your gateway. If you don't have a camera on your phone, or are accessing iMonnit
through a desktop computer, you may enter the Device ID and SC manually.
- The Device ID is a unique number located on each device label.
- Next, you?ll be asked to enter the SC on your device. The SC will be all letters, no numbers. It can also be found on the barcode
label of the gateway.
When completed, select the Submit button.
IMPORTANT: Add the gateway and all sensors to iMonnit so that on boot, the gateway can download and whitelist the sensors from the account.
If this is your first time using the iMonnit online portal, you'll need to create a new account. If you have already created an account,
start by logging in. For instructions on how to register for an iMonnit account, please consult the iMonnit User Guide.
V. USING THE IoT GATEWAY
1. Attach the cellular and ALTA antennas to the back of the gateway.
2. Plug the power supply cord into an outlet.
3. Slide the power switch on.
4. After the three LEDs switch to green, your gateway is ready to use.
FRONT BACK
USING THE COMMERCIAL IoT GATEWAY

UNDERSTANDING THE COMMERCIAL IoT GATEWAY LIGHTS
The gateway will enter three stages as it powers on:
Power-on stage: The gateway analyzes electronics and programming. The LEDs will flash red and green, before turning green for two
seconds. In case of a hardware failure, the light sequence will repeat continually. Please contact technical support if the LEDs aren?t
green after five minutes.
Connection stage: The gateway will attempt to start the cellular gateway service and wireless network connections. See diagram
below to decode the three LEDs and the states the LEDs indicate.
Operational stage: If the Gateway Power Mode is set to "Forced High Power" or "Standard Power" and line power is present, all of the
LEDs will remain green while powered externally, unless reporting activity on a connection, or if there is an issue. If the Gateway Power
Mode is set to "Forced Low Power," or "Standard Power," without line power being present, the gateway will only use the active light
sequence when the gateway is communicating to the server. Otherwise, the LEDs are powered off.
Steady Green: ALTAwireless network online
Blinking Green: Active communication with wireless sensors
Steady Red: Network reform in progress or network offline
Steady Green: Last communication with Monnit?s server was good
Blinking Green: Active communication with Monnit?s server
Steady Red: Last communication with Monnit?s server was unsuccessful
Steady Green: Internet connection ready
Single Blink Green: Cellular connection idle
Double Blink Green: Scanning for tower
Triple Blink Green: Requesting data session and IP Address
Solid Green with Single Red Blink: Low signal report
Solid Red with One Second Flashing Red/Green: SIM Fault
Solid Red with Single Green Blink: Limited or no Internet
Flashing Red for One Second: Cellular module startup fault
Flashing Red for Three Seconds: Cellular fault (Tower rejection)
Flashing Green for One Second: Cellular FOTA download in progress
Flashing Green for Three Seconds: Cellular FOTA upgrading
SENSOR COMMUNICATION LED
GATEWAY SERVICE LED
CELLULAR LINK LED
Note: When setting up the gateway, initial tower connections may take 2?20 minutes depending on
the carrier/SIM specific setup and the number of cellular bands enabled. Subsequent connections
are typically faster.
INDUSTRIAL POWER INTERRUPT SWITCH
The ALTA Industrial IoT Gateway comes with a power interrupt control operated by a
magnetic reed switch. The power interrupt control disconnects both the main power
supply and battery backup. Use this feature if you need to force a reset of the gateway
without opening the waterproof seal. When magnetic contact is made, the gateway
status lights will turn off, indicating successful power interruption.
Note: Power is only interrupted while the magnet is on the
touchpoint. Once the magnet is removed, power is returned.
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Blinking Green: Active communication with Monnit?s server
PAGE 5
SETTING UP AND POWERING ON THE INDUSTRIAL IOT GATEWAY
1. Connect your antennas to the gateway as seen in the below diagram.
2. Plug the power supply cord into an outlet.
3. After the three LED lights switch to green, your network is ready to use.
PAGE 4
Cellular
Antenna Radio Antenna
The gateway will enter three stages as it powers on:
Power-on stage: The gateway will analyze electronics and programming. The LED lights will flash red and green, before all becoming
green for one second. In case of failure, the light sequence will repeat after ten seconds. Please contact technical support if the lights
aren?t green after two minutes.
Connection stage: The gateway will attempt to settle all operational connections. As the gateway first connects to the network, all
other lights will be dark. A blinking green light indicates the gateway is attempting to make a tower connection. A flashing red light is a
signal the cellular connection has encountered a problem.
Operational stage: All of the lights will remain green while powered externally, unless there is an issue. A blinking cellular link light is a
signal that the gateway has encountered an issue in the cellular network.
Steady Red: Sensor communication problem
Steady Green: Communication with sensors is OK
Blinking Green: Active communication with sensors
Steady Red: Last communication with Monnit?s server was
unsuccessful
Steady Green: Last communication with Monnit?s server was OK
Sensor Data
Internet
Server
Cellular
Service
UNDERSTANDING THE INDUSTRIAL IoT GATEWAY LIGHTS
Steady Green: Internet connection ready
Single Blink Green: Cellular connection idle
Double Blink Green: Scanning for tower
Triple Blink Green: Requesting data session and IP Address
Solid Green with Single Red Blink: Low signal report
Solid Red with One Second Flashing Red/Green: SIM Fault
Solid Red with Single Green Blink: Limited or no Internet
Flashing Red for One Second: Cellular module startup fault
Flashing Red for Three Seconds: Cellular fault (Tower rejection)
Flashing Green for One Second: Cellular FOTA download in progress
Flashing Green for Three Seconds: Cellular FOTA upgrading

Attempt Back-off Time Between Attempts Cumulative Time Attempting Communication
0 N/A 0 minutes
1 0 minute 2 minutes
2 0 minute 4 minutes
3 1 minute 7 minutes
4 2 minute 11 minutes
5 5 minutes 18 minutes
6 10 minutes 30 minutes
7 15 minutes 47 minutes
8+ random 20?40 minutes ...22?42 minutesadded on every failure
PAGE 6
"Standard" or "Forced-high" power mode operations
While the gateway is powered normally or configured to "Forced-high" power mode, the gateway will remain fully active and ready to
communicate with the server. All LED indicators will be kept active (as described above), The Ethernet and cellular interfaces will stay
connected, and GPS location services will remain active.
GPS locations services are permitted to acquire satellite data for up to nine minutes. If a suitable location calculation is not achieved
during that time, the gateway will report the lack of a location-fix and the gateway will wait for the next Location Heartbeat to re-acquire
a location fix.
The gateway will attempt to communicate with the server for up to one minute for every interface enabled (default is two minutes). If the
gateway is unable to connect with the server using either the Ethernet or cellular interface, the gateway will begin to retry connectivity
based on the following sequence:
B
On "Battery" or "Forced-low" power mode operations
If the gateway is running off of battery power or the device has been switched to a "Forced-low power" mode, all lights are typically off.
The sensor data light will blink green when data is received by the gateway. The Internet server light will blink every five seconds,
indicating the status of the last connection. If the light is green, the communication was good. If the light is red, the communication
failed. In this mode, the Ethernet connectivity is powered down and the HTTP interface is not available.
Gateway Heartbeats, Polls, and GPS location services are limited to a minimum of 15 minutes during low power events. However, if a
wireless device signals that an urgent communication is required to be delivered to the server, the gateway will power up Ethernet,
cellular, and GPS services temporarily during a server connection. If the gateway is unable to connect with the server using either the
Ethernet or cellular interface, the gateway will begin to retry connectivity based on the following sequence:
Utility button actions: The utility button can be used during the operational stage to perform a configuration reset or a full-factory
reset. The configuration reset will erase all of your unique settings and return the gateway to factory default settings, while saving any
data collected by the sensors prior to the reset. The full-factory reset will not only restore default settings, but will also erase any data
on the gateway.
To perform a configuration reset, the utility button is pressed for 5 to 10 seconds and released during that time. After pressing the utility
button for more than five seconds, all of the LEDs turn solid red. Releasing the button during this LED display will result in the
configuration reset.
If the utility button is held for more than 10 seconds, all of the LEDs will begin to blink red. Releasing the utility button when all of the
LEDs are blinking red will result in a full factory reset of the gateway, restoration of default settings, and the loss of all data in memory.
Attempt Back-off Time Between Attempts Cumulative Time Attempting Communication
0 N/A 0 minutes
1 5 minute 7 minutes
2 5 minute 14 minutes
3 5 minutes 21 minutes
4 5 minutes 28 minutes
5+ random 20?40 minutes ...22?42 minutesadded on every failure

Access IoT Gateway settings by selecting Gateways in the main navigation panel. Choose the IoT Gateway from the list of gateways
registered to your account. Select the Settings tab to edit the gateway.
GENERAL SETTINGS
VI. IOT GATEWAY SETTINGS IN iMONNIT
A. Gateway Name assigns your gateway a unique title. By
default, the gateway name will be the type followed by the
Device ID.
B. Heartbeat Minutes configures the interval that the
gateway periodically delivers data to the server. The default
is 15 minutes, meaning the gateway will report to the Primary
Server every 15 minutes.
C. Poll Rate Minutes configures the interval that the
gateway periodically checks in with the server. If the server
has urgent commands or notification for wireless sensors,
the Primary Server will signal the gateway for a full data
dialog (Heartbeat). The default is 0 minutes, meaning the
gateway poll feature is disabled.
D. Connection Preferences enables the selection of how
the server sends messages to the Primary Server. Options
are Ethernet Preferred (default), Ethernet Only, and
Cellular Only. Ethernet Preferred is also "Ethernet with
Cellular Backup." When either Ethernet Preferred or
Cellular Only are selected, the location (GPS/GNSS) data
generator capability are enabled. Ethernet Only will disable
the location data generator.
E. On Aware Messages configuration indicates if the Aware
Message arrival event will Trigger Heartbeat (default) or
Wait for Heartbeat.When the switch is toggled to Trigger
Heartbeat, the gateway is configured to immediately report
to the server. When toggled to Wait for Heartbeat,
messages are stored until the gateway is scheduled to
communicate before connecting with the Primary Server.
F. On Server Loss configuration indicates if the wireless
network on the gateway will stay active and Log Sensor
Data (default) or if the gateway will Disable Wireless
network. In networks with multiple gateways, forcing the
sensors to switch to an active gateway will enable more
timely delivery of data to the server.
G. Gateway Power Mode enables the selection between
Standard power (default), Force Low Power, and Force
High Power, from a drop-down menu. Standard means that
the gateway will keep lights and cellular transmission active
when plugged into an outlet. On battery power, the gateway
will power down lights and the cellular connection between
communications. Force Low Power means the gateway will
always power down the lights and the cellular connection
when not talking to the server. Force High Power means the
gateway will keep the lights and cellular module active,
regardless of whether or not the gateway is plugged in.
H. Primary Server shows the configured URL:PORT of the server. If the Gateway is "UNLOCKED," this configuration changes to a
modifiable text-box.
I. Location Heartbeat Minutes is only visible if the gateway has been "LOCATION UNLOCKED" and is used to configure the periodic
delivery of location (GPS/GNSS) data to the Primary Server. Location data functionality is only available when the cellular
technologies are enabled (See Connection Preferences "D" ).
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A. The Global System for Mobile
Communications utilizes a 15-digit IMSI
(International Mobile Subscriber Identity) number
as the primary mode to identify the country,
mobile network, and subscriber. It is formatted
as MCC-MNC-MSIN. MCC is the Mobile Country
Code. MNC is the Mobile Network Code
attached to the cellular network. MSIN is a serial
number making the IMSI unique to the
subscriber.
B. The ICCID is the 19-digit unique identification
number corresponding to the cellular SIM card.
C. IMEI (International Mobile Equipment Identity)
is a number exclusive to your IoT Gateway to
identify the gateway to the cell tower. The Global
System for the Mobile Communications network
stores the IMEI numbers in their database (EIR -
Equipment Identity Register) containing all valid
cellular equipment.
D. Carrier Preference permits the selection of
Auto (default) or Manual. Auto permits the
gateway to use standard gateway SIM
identification rules to automatically preconfigures
the gateway's cellular service. Manual is useful if
that gateway does not reliably and in a timely
manner connect to a tower, or a non-supported
carrier SIM is used. PAGE 8
ETHERNET SETTINGS (Commercial Version Only)
Choose the Ethernet Settings tab under Settings to open up the
configuration page for the Local Area Network (LAN). The LAN is used
for local configuration options when server connectivity is not possible.
This page includes the ability to switch your network Internet Protocol
(IP) Address from DHCP assigned to Static. A DHCP assigned address
will be the default network IP Address.
Static IP - A static IP Address is a numerical sequence assigned to a
computer by a network administrator. This is different from a Dynamic IP
Address. A Static IP doesn?t periodically change and remains constant.
Network Mask - Also known as a ?subnet mask,?this number hides the
network half of an IP Address.
Default Gateway - This is the forwarding host the gateway uses to relay data
to the Internet, typically your router IP Address.
Default DNS Server - DNS Servers take alphanumerical data (like a URL
address) and returns the IP Address for the server containing the information
you need.
To change your IP Address to a Static IP, navigate to the network IP
option and switch it from DHCP to Static. Then input your data for the
Static IP, Network Mask, Default Gateway, and Default DNS Server.
NOTE: Please consult your your Network Administrators to obtain the
correct "Static" setting for your network.
CELLULAR SETTINGS
C
D
A
B