Dinstar DAG1000-4O User manual

Quick Installation Guide
DAG1000-4O
DAG1000-8O
DAG2000-16O
Thanks for Choosing Dinstar’s VoIP Gateway!
Please read this guide carefully before installing the gateway. If you need any technical
support, .please contact us
Tel: [phone]
Email: [e-mail]
Website: www.dinstar.com
DAG3000-32O
DAG3000-128O
v2.0 2021

Product Model & Number of Ports
1
Description of Indicators
DAG1000-4O
DAG1000-8O
DAG2000-16O
Model
Port Type
1
1
0
WAN
3
3
4
LAN
0
8
32
RJ45
2
Indicator Definition Status Description
Power Indicator
Running Indicator
FXO In-use Indicator
On
On
On
Off
Off
Off
Off
The gateway is powered on
The gateway has no power input
or power supply is abnormal
Off
Slow Flashing
Flashing
Link (Green)
Speed
PWR
RUN
FXO
WAN/LAN
The gateway is running properly
SIP account is registered successfully
The gateway is running improperly
FXO port is currently occupied
FXO port is idle or faulty
The gateway is properly connected to network
The gateway is not connected to network
or network connection is improper
Work at 100Mbps
Work at 10Mbps
Fast Flashing
4
8
16
RJ11
DAG3000-32O
DAG3000-128O
0
0
2
2
0
0
0
0
Please check the model of your gateway before installation,and then refer to corresponding
installation instructions.
Dinstar’s VoIP gateways have two types of FXO ports, namely RJ11 and RJ45. For the number of
ports of each model,please refer to the table above.
GE0/GE1
Speed On
Off
Work at 1000Mbps
Work at 100Mbps
Link (Green)
Off
Flashing The gateway is properly connected to network
The gateway is not connected to network
or network connection is improper

3
DAG1000-4O
DAG1000-8O
Indicators & Interfaces
Power Indicator
Running Indicator
Network Link Indicator
Network Speed Indicator FXO In-use Indicator
Power Indicator
Running Indicator
Network Link Indicator
Network Speed Indicator FXO In-use Indicator
Power Port FXO Ports LAN Ports WAN Port
Reset Button
Power Port FXO Ports LAN Ports WAN Port
Reset Button
DAG2000-16O
FXO Ports 0-15
Power Switch Power Jack LAN Ports Ground Point
Power Indicator
Running Indicator
FXO In-use Indicator
100-24 0VAC
50/60Hz

Screw
Power Indicator
Running Indicator
Console Port
User Board
Main Control Board
Reset Button
USB
Power Indicator
Running Indicator
FXO In-use Indicator
LAN Ports
Ground Point Power Switch Power Jack Power Switch Power Jack
DAG3000-32O
FXO Ports
100-240VAC
50/60Hz
100-240VAC
50/60Hz
User Board Main Control Board User Board
Power Indicator
Running Indicator
FXO In-use Indicator
FXO Ports
Screw
Power Indicator
Running Indicator USB
Console Port
Reset Button
Ground Point Power Switch Power Jack
DAG3000-128O
LAN Ports
100-240VAC
50/60Hz
100-240VAC
50/60Hz

Installation Attentions
4
Product model: please check the model of your gateway before installation;
Anti-jamming: to reduce the interference with PSTN lines, it’s highly recommended that
PSTN lines connected to the gateway should be placed away from power cables;
Power supply: DAG1000-4O and DAG1000-8O are equipped with 12VDC power adapter,
while DAG2000-16O, DAG3000-32O and DAG3000-128O accepts AC input voltage of
100-240V. Please ensure safe and stable power supply;
Network bandwidth: please ensure there is enough network bandwidth so as to guarantee
stabilized running of the gateway;
Ventilation: to avoid overheating, please do not pile up the gateway with other devices and
make sure the gateway has good ventilation around;
Temperature and humidity: to avoid any accident that might cause malfunction,it’s advised
to install the gateway in an equipment room where temperature and humidity are
appropriate;
Mechanical load: please make sure the gateway is placed steadily to avoid damage.It’s
highly advised to horizontally place the gateway on a flat surface or a cabinet.
Installation Instructions
5
Connection Diagram for DAG1000-4O
Connect gateway with network
Network Cable
PC
Connect FXO port with PSTN line
LAN
Telecom
Operator User
PSTN
PSTN Line
Network Cable
Router
Connect gateway with power input
DC12V Power Plug

DC12V Power Plug
Connection Diagram for DAG1000-8O
Network Cable
Router
PC LAN
Telecom Operator User
PSTN Line
PSTN
Connect gateway with network
Network Cable
Connect FXO port with PSTN line
Connect gateway with power input

PSTN
Connect gateway with power input
AC 100-240V
Grounding Cable
Ground Point
Telecom Operator
Connect gateway with network
Network Cable
Switch
PC
Connect FXO port with PSTN line
User
PSTN Line
Connection Diagram for DAG2000-16O
Network Cable
100-240VAC
50/60Hz
100-240VAC
50/60Hz

PSTN
Connect gateway with power input
AC 100-240V
Grounding Cable
Ground Point
Telecom Operator
Connect gateway with network
Network Cable
Switch
PC
Connect FXO port with PSTN line
User
PSTN Line
Connection Diagram for DAG3000-32O
Network Cable
AC 100-240V
100-240VAC
50/60Hz
100-240VAC
50/60Hz

PSTN
Connect gateway with power input
AC 100-240V
Grounding Cable
Ground Point
Telecom Operator
Connect gateway with network
Network Cable
Switch
PC
Connect FXO port with PSTN line
User
PSTN Line
Connection Diagram for DAG3000-128O
Network Cable
100-240VAC
50/60Hz
100-240VAC
50/60Hz

Modify PC’s IP Address
6
On the PC, click ‘Network (or Ethernet) → Properties’.
1
Double-click ‘Internet Protocol Version 4 (TCP/IPv4)’.
2
Select ‘Use the following IP address’, and then enter an available IP address
‘192.168.11.XXX’ which is at the same network segment with ‘192.168.11.1’.
3
To log in the Web Management System of the gateway, you need to modify the IP address
of PC first to make it at the same network segment with the gateway.
To log in the Web Management System of the gateway, you need to modify the IP address
of PC first to make it at the same network segment with the gateway.

Modify Gateway’s IP Address
8
Basic Configurations
9
(1) Create Port Group
You are advised to divide PSTN lines into several groups and then distribute them to
different port groups. Generally, PSTN lines belonging to a same telecom operator are
distributed to a same port group.
Click , and then click on the displayed interface.Call&Routing →Port Group Add
If you want to modify the IP address of the DAG gateway, please click ‘Network →
Local Network’ in the navigation tree on the left of the Web Management System,
and then input new IP address and DNS server address on the displayed interface.
When calls come from PSTN to the gateway, the offhook auto-dial number is generally
regarded as the DID (Direct-inward-dial) number or destination number of the SIP server.
Assuming the SIP server has an DID of an extension, an IVR number, or a ring group
number ‘2695222’,the offhook auto-dial number must be ‘2695222’.
Log in Web Management System
7
Open a web browser and enter the gateway’s IP address (default IP is 192.168.11.1).
Then input username and password in the displayed login GUI. Both the default
username and password are admin.

(3) Create Outbound Route
(4) Create Inbound Route
On the interface， click Add to create an outbound Call & Routing→<IP→Tel Routing>
route for the IP trunk.
As shown in the following figure, Caller/Callee Prefix is set as ‘any’ and calls from IP
trunk 63<eLA> are routed to port group 15<TELE>.
On the interface, click Add to create an Call & Routing→<Tel→IP/Tel Routing>
inbound route for the IP trunk. As shown in the following figure, Caller Prefix is set as
‘any’ and calls from port group 15<TELE> are routed to IP trunk 63<eLA>.
On the interface, click Add to create an IP trunk which Call & Routing→IP Trunk
connects to a peer SIP server.
(2) Create IP Trunk

Configure Priority of Codecs
11
Configure Impedance Value
12
On the interface,configure the priority of preferred Advanced→Media Parameter
codecs. The gateway supports G729,G723,G711U and G711A.
To improve the compatibility of FXO ports,the gateway provides auto test to get the most
matched impedance value.
On the interface,click Start Test and then the gateway will Advanced→FXS/FXO
automatically detect the best impedance for FXO lines. After the test is complete,save the
impedance value.
More Details
13
This document only provides instructions for quick installation and basic configuration,
For detailed configuration and parameter explanation, please make reference to user
manual or ask for online technical support.
Configure FXO Parameters
10
On the interface,configure the gateway to detect CID after ring Advanced →FXS/FXO
or before ring,and enable ‘Send Original CID when call from PSTN’.Format of “from”
field is set as ‘CID/CID’ when CID is available,while format of “from” field is set as
‘Display/User ID’ when CID is unavailable.

FAQ
14
(1) What if the caller number is not displayed when a call comes from PSTN ?
A. Consult the telecom operator about whether the CID function has been enabled, or
connect the PSTN line with a telephone to check it;
B. On the interface, check the gateway is configured to Advanced→FXS/FXO
detect CID before ring or after ring, and then check whether “Send Original CID
when Call from PSTN” is enabled or not.
(2) Can the gateway be connected with PSTN lines from different telecom operators ?
Yes, it can be realized by creating port groups to manage PSTN lines belonging to
different telecom operators.
(3) What if the gateway’s IP address is forgotten ?
Dial the number of PSTN line first, and then dial *158# to query the IP address of
LAN port of the gateway.
(4) How to restore factory default settings ?
A. Press the RST button for 7 seconds;
B. Dial the number of PSTN line first, and then dial *166*000000#. After that, restart
the gateway.
C. Log in the gateway and then click Tools → Factory Reset, then click Apply and
restart the gateway.
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Shenzhen Dinstar Co., Ltd.
Website: http://www.dinstar.com
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