Altec LASSIE2 Plus User manual

User manual
Describes features for the product.
Describes setup and installation of the product and peripherals.
Describes how to control the printer and necessary information
when you develop applications.
Describes how to handle the product.
Describes the efficient management method of multiple printers
and client computers, targeted at the administrators.
Describes general specifications for the product.
M00066607
Rev.H
Setup
Handling
Application Development Information
Product Overview
Maintenance
Appendix
LASSIE2 Plus

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For Safety
Key to Symbols
The symbols in this manual are identified by their level of importance, as defined below. Read the
following carefully before handling the product.
Warnings
WARNING
You must follow warnings carefully to avoid serious bodily injury.
CAUTION
Provides information that must be observed to prevent damage to the equipment or loss of
data.
Possibility of sustaining physical injuries.
Possibility of causing physical damage.
Possibility of causing information loss.
Provides information that must be observed to avoid damage to your equipment or a
malfunction.
Provides important information and useful tips.
WARNING
Shut down your equipment immediately if it produces smoke, a strange odor, or
unusual noise. 
Continued use may lead to fire. Immediately unplug the equipment and contact your dealer
or a Seiko Epson service center for advice.
Never attempt to repair this product yourself. Improper repair work can be dangerous.
Never disassemble or modify this product. Tampering with this product may result in
injury or fire.
Use the specified AC Adapter, K (Model: M248A) only.
Connection to an improper power source may cause fire.
Be sure your power code meets the relevant safety standards and includes a power-
system ground terminal (PE terminal). 
Otherwise electric shock may result. If you acquire a system with different safety standards,
use an AC cable that meets the acquired safety standards.
Do not allow foreign matter to fall into the equipment. Penetration by foreign objects
may lead to fire.
If water or other liquid spills into this equipment, unplug the power cord immediately,
and then contact your dealer or a Seiko Epson service center for advice. Continued
usage may lead to fire.
Do not use aerosol sprayers containing flammable gas inside or around this product.
Doing so may cause fire.

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Cautions
CAUTION
Do not connect cables in ways other than those mentioned in this manual. Different
connections may cause equipment damage and burning.
Be sure to set this equipment on a firm, stable, horizontal surface. The product may break or
cause injury if it falls.
Do not use in locations subject to high humidity or dust levels. Excessive humidity and dust
may cause equipment damage or fire.
Do not place heavy objects on top of this product. Never stand or lean on this product.
Equipment may fall or collapse, causing breakage and possible injury.
Protect the printer from heavy impacts. They may cause defective print.
To ensure safety, unplug this product before leaving it unused for an extended period.
Do not remove the ink cartridge from the product when you ship it.
Be sure to note the following when using the ink cartridge:
Do not turn off the product or open the ink cartridge cover while charging ink (Power light is
flashing). Opening the cover may cause the ink to be recharged, resulting in more ink
being consumed. Also, it may cause printing malfunction.
Do not disassemble the ink cartridge. Doing so may cause ink to adhere eyes and skin.
Do not disassemble and remodel the ink cartridge. Doing so may cause printing malfunc-
tion.
Keep ink cartridges out of the reach of children.
If ink contacts your skin, eyes, or mouth, take the following actions.
When ink gets onto your skin, immediately wash the area with soap and water.
When ink gets into your eyes, immediately flush them with water.
Leaving the ink as is may result in bloodshot eyes or mild inflammation. If something is
wrong, immediately consult with a doctor.
When ink gets into your mouth, immediately spit it and consult with a doctor.
Be sure to note the following when using the maintenance box:
Do not dismantle the Maintenance box.
Do not touch the IC chip on the cartridge.
Keep out of reach of children, and do not drink.
Do not reuse a maintenance box which was removed and detached for a long period.

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Restriction of Use
Whenthis productis used for applications requiring high reliability/safety such as transportation
devices related to aviation, rail, marine, automotive etc.; disaster preventiondevices; various safety
devices etc.; or functional/precisiondevices etc., youshould use this productonly after giving
considerationto including fail-safes and redundancies into your design to maintain safety and total
system reliability.

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About this Manual
Aim of the Manual
This manual was created to provide informationondevelopment, design, and installationof systems
and development and design of printer applications for developers.
The specifications of the supported paper sizes are different for the firmware covered in this manual
and the firmware thathas beenupgraded.
Manual Content
The manual is made up of the following sections:
Chapter 1 Product Overview
Chapter 2 Setup
Chapter 3 Handling
Chapter 4 Application Development Information
Chapter 5 Maintenance
Chapter 6 Appendix

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Contents
■For Safety .............................................................................................................................. 3
Key to Symbols ....................................................................................................................................... 3
Warnings ................................................................................................................................................. 3
Cautions.................................................................................................................................................. 4
■Restriction of Use .................................................................................................................. 5
■About this Manual................................................................................................................ 6
Aim of the Manual ................................................................................................................................. 6
Manual Content .................................................................................................................................... 6
■Contents................................................................................................................................ 7
Product Overview ........................................................................11
■Features............................................................................................................................... 11
Easy Setup............................................................................................................................................. 13
How to Print........................................................................................................................................... 13
Other Features...................................................................................................................................... 13
■Parts Name and Function.................................................................................................. 14
Power Switch ........................................................................................................................................ 16
Paper FEED button............................................................................................................................... 16
CUT button............................................................................................................................................ 17
Cleaning button................................................................................................................................... 17
STATUS SHEET button............................................................................................................................. 18
LCD contrast adjustment button ....................................................................................................... 18
Connectors........................................................................................................................................... 19
■Status/Error Indications...................................................................................................... 20
Ink Cartridge and Maintenance Box Status ..................................................................................... 22
Beeper................................................................................................................................................... 23
■Auto nozzle check system ................................................................................................ 24
■Drivers, Utilities.................................................................................................................... 27
Drivers .................................................................................................................................................... 27
Utilities.................................................................................................................................................... 28
Setup .............................................................................................29
■Work Flow............................................................................................................................ 29
■Checking the Items Included in the Package................................................................ 30
■Installing the Printer............................................................................................................ 31
Important Notes on Installation.......................................................................................................... 31
■Attaching the Power Switch Cover................................................................................... 32
■Setting Up the Printer..........................................................................................................34
Media Layout Creation....................................................................................................................... 36
Shutter Adjustment .............................................................................................................................. 40
■Ejection Angle of Printed Paper........................................................................................ 42

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■How to Display the Printer Driver....................................................................................... 43
■Registering the Media Layout ........................................................................................... 45
■Attaching the Paper Ejection Tray.................................................................................... 46
■Setting the DIP Switches..................................................................................................... 48
Setting Procedure.................................................................................................................................48
Function of the DIP Switches ...............................................................................................................49
■Setting the Printer Driver .................................................................................................... 50
Banding Reduction ..............................................................................................................................50
TM-C3500 PrinterSetting .......................................................................................................................52
Setting EPSON Status Monitor 3...........................................................................................................54
Handling .......................................................................................61
■Replacing the Ink Cartridge ............................................................................................. 61
■Replacing Maintenance Box ............................................................................................ 64
■Replacing Roll Paper with Fanfold Paper......................................................................... 66
■Replacing Fanfold Paper with Roll Paper......................................................................... 75
■Setting the Printer Driver .................................................................................................... 83
Favorite Setting .....................................................................................................................................83
Information for User Definition .............................................................................................................86
Exporting/Importing Printer Driver Settings ........................................................................................87
Barcode Printing ...................................................................................................................................89
2D Symbol Font Settings.....................................................................................................................101
Barcode and 2D Symbol Font Printing on .NET Environment.........................................................108
Print Preview ........................................................................................................................................110
Settings For Paper Handling After Print ............................................................................................111
Beeper .................................................................................................................................................113
■Setting the Printer ............................................................................................................. 114
Media detection settings ..................................................................................................................114
Nozzle Check Mode Settings ............................................................................................................117
Paper Loading Settings......................................................................................................................119
Notification Settings............................................................................................................................122
Panel Button Settings .........................................................................................................................124
Operating Time Settings.....................................................................................................................126
Paper Feed Adjustment.....................................................................................................................128
Sensor Adjustment ..............................................................................................................................135
Print Head Alignment.........................................................................................................................136
■Network Interface ............................................................................................................ 137
Factory settings...................................................................................................................................137
How to initialize the settings to the factory settings........................................................................137
■Troubleshooting ................................................................................................................ 138
Trouble Recovery Method.................................................................................................................138
Error Recovery Method......................................................................................................................151
When the print result is faint or white lines or black lines are printed ...........................................154
When the printer is not found even if EpsonNet Config is started ................................................156
HELP for EPSON Printers ......................................................................................................................157
■Setting Check Modes ...................................................................................................... 159
Self-test Mode .....................................................................................................................................159

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Status Sheet Printing (LAN interface model only) .......................................................................... 161
■Reset.................................................................................................................................. 162
■Cleaning the Printer ......................................................................................................... 162
Cleaning the platen .......................................................................................................................... 162
Cleaning the Autocutter................................................................................................................... 164
■Media arrangement ........................................................................................................ 165
Media arrangement when feeding media for printing from the first sheet................................ 165
Media arrangement for printing on the last sheet......................................................................... 167
■Setting the label size and paper layout for borderless printing................................... 170
Requirement....................................................................................................................................... 170
Setting example ................................................................................................................................. 170
■How to Make Media Settings .......................................................................................... 172
Application Development Information....................................173
■Printer Control Method..................................................................................................... 173
■Printer Driver ..................................................................................................................... 173
■Using Epson Inkjet Label Printer SDK .............................................................................. 174
Operating environment .................................................................................................................... 174
Where to download .......................................................................................................................... 174
■Utilities and Manuals ........................................................................................................ 175
Download ........................................................................................................................................... 178
Maintenance..............................................................................179
■Necessary Information for an Administrator of the Printer ........................................... 181
Utility .................................................................................................................................................... 181
Setting the Printer............................................................................................................................... 182
Setting the Printer Driver.................................................................................................................... 183
■System Configuration....................................................................................................... 185
Installing the Printer............................................................................................................................ 185
Distributing the Printer Driver............................................................................................................. 186
■Maintenance .................................................................................................................... 187
Changing the Printer Settings........................................................................................................... 187
Changing the Printer Driver Settings................................................................................................ 192
Monitoring the Network Printer......................................................................................................... 193
Replacing the Printer......................................................................................................................... 194
■For Inquiries....................................................................................................................... 196
Appendix....................................................................................197
■Product Specifications..................................................................................................... 197
Hardware Requirements ................................................................................................................... 198
Printing Specifications ....................................................................................................................... 199
Paper Specifications.......................................................................................................................... 199

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Print Area and Cutting Position.........................................................................................................210
Paper Ejection Tray.............................................................................................................................230
Ink Cartridge .......................................................................................................................................230
Maintenance Box...............................................................................................................................231
Electrical Characteristics ...................................................................................................................231
Environmental Conditions..................................................................................................................232
External Dimensions............................................................................................................................233
■Restrictions........................................................................................................................ 234