AlterG Pro 500 Anti-Gravity Treadmill User manual

User Manual
Pro 500 Anti-Gravity Treadmill®

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This manual covers operation procedures for the following AlterG product:
Pro 500 Anti-Gravity Treadmill
Copyright © 2018 by AlterG, Inc. All rights reserved.
Note: The following symbol is used throughout this manual to call attention to Warnings, Cautions or
operational procedures that may directly affect the safe operation of the Pro 500 Anti-Gravity Treadmill.
Read and understand these instructions and statements before operating the Pro 500 Anti-Gravity
Treadmill.
Warning. Cautionary statement or operational procedure that may directly affect the safe
operation of the treadmill.
Compliant product
AlterG and Anti-Gravity Treadmill are registered trademarks in the US by AlterG, Inc.
Stride Smart is a trademark of AlterG, Inc.
Neoprene is a registered trademark of DuPont Corporation.
Polar is a registered trademark of Polar Electro, Inc.
iKlear is a registered trademark of Meridrew Enterprises.

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Table of Contents
Owner Responsibility ...........................................................................................................................................5
AlterG Contact Information .................................................................................................................................6
Safety: Warnings and Cautions...........................................................................................................................7
Introduction..........................................................................................................................................................9
Consulting a Physician....................................................................................................................................9
The Importance of Warming Up and Cooling Down......................................................................................9
Setup and Installation........................................................................................................................................10
Electrical Requirements................................................................................................................................10
Grounding Requirements..............................................................................................................................10
Location Requirements.................................................................................................................................10
Transporting Your Anti-Gravity Treadmill ....................................................................................................10
Operation............................................................................................................................................................11
Powering On the Anti-Gravity Treadmill.......................................................................................................11
Securing the User in the Anti-Gravity Treadmill...........................................................................................11
Putting on the Shorts................................................................................................................................12
Stepping into the Anti-Gravity Treadmill..................................................................................................12
Installing the Oval Support Frame ...........................................................................................................12
Zipping into the Enclosure .......................................................................................................................14
Attaching the Safety Lanyard...................................................................................................................14
Starting and Completing a Workout Session...............................................................................................16
Starting a Workout Session......................................................................................................................16
Using the Touchscreen Controls .............................................................................................................18
Adjusting Anti-Gravity Treadmill Speed and Direction ...........................................................................19
Adjusting Body Weight .............................................................................................................................19
Starting Live Video Monitoring ................................................................................................................20
Displaying Gait Analytics..........................................................................................................................20
Setting Pain Levels ...................................................................................................................................23
Using AlterG Assistant to Run Pre-programmed Workouts ...................................................................24
AlterG Assistant Pre-programmed Workouts .........................................................................................25
Stopping the Workout Session .....................................................................................................................27
Stepping Out of the Anti-Gravity Treadmill ..................................................................................................28
Operating Optional Accessories...................................................................................................................29
Heart Rate Monitor ...................................................................................................................................29
Creating AlterG Assistant Custom Workouts ..............................................................................................29
Labels, Locations, Interpretation ......................................................................................................................32
Maintenance ......................................................................................................................................................36
Disinfection....................................................................................................................................................36
Shorts Cleaning and Disinfection ............................................................................................................36
Enclosure and Frame Cleaning and Disinfection....................................................................................36
General Cleaning and Inspection .................................................................................................................37
Enclosure Windows ..................................................................................................................................38
Height Adjusters and Latch Mechanism.................................................................................................38
Touchscreen .............................................................................................................................................38
Enclosure Maintenance ................................................................................................................................38
Enclosure Removal Procedure for Cleaning ................................................................................................38
Enclosure Removal and Cleaning ............................................................................................................39
Enclosure Reattachment..........................................................................................................................41
Appendix A: Anti-Gravity Treadmill Specifications ..........................................................................................43
Appendix B: Options and Accessories .............................................................................................................44

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Appendix C: Troubleshooting............................................................................................................................45
Repairs ...........................................................................................................................................................45
Touchscreen Display.....................................................................................................................................45
Air Pressure ...................................................................................................................................................45
Treadmill ........................................................................................................................................................45
Leaks..............................................................................................................................................................45
System Errors ................................................................................................................................................45
Adjust Treadmill Creep .................................................................................................................................46
Appendix D: Warranty ........................................................................................................................................48

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Owner Responsibility
The Pro 500 Anti-Gravity Treadmill®will perform as described in this manual and by accompanying labels
and/or inserts when it is assembled, operated, maintained and repaired in accordance with the
instructions provided. The Anti-Gravity Treadmill must be checked periodically as described in this
manual. A defective Anti-Gravity Treadmill should not be used. Parts that are broken, missing, plainly
worn, distorted or contaminated should be replaced immediately. Should such repair or replacement
become necessary, it is recommended that a request for service be made to AlterG, Inc. The Anti-Gravity
Treadmill, or any of its parts, should only be repaired in accordance with instructions provided by AlterG,
Inc., authorized representatives of AlterG, Inc., or by AlterG, Inc. trained personnel. The Pro 500 Anti-
Gravity Treadmill must not be altered without the prior written approval of the AlterG, Inc. Quality
Assurance Department.
The owner of this product shall bear the sole responsibility for any malfunction which results from
improper use, faulty maintenance, improper repair, damage, or alteration by anyone other than AlterG,
Inc. authorized representatives.
Any unauthorized maintenance, repairs or equipment modification activities may void the Anti-Gravity
Treadmill Product Warranty.

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AlterG Contact Information
AlterG welcomes your inquiries and comments. If you have any questions or comments, please contact
our service and support. Contact information list is below.
AlterG Headquarters, Service and Support
48368 Milmont Drive
Fremont, CA 94538 U.S.
510 270-5900
www.alterg.com

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Safety: Warnings and Cautions
Before using the Pro 500 Anti-Gravity Treadmill, please read this manual. As a physical therapist, trainer,
or clinician (the operator of the product), you must understand the safety features and user interface. We
want you and your clients or patients (the users of the product) to have a safe and enjoyable exercise
experience.
DANGER: Imminently hazardous situation to be avoided that will result in serious injury or
death.
•Do not modify the Anti-Gravity Treadmill electrical plug. The treadmill comes equipped with a twist
lock plug of correct configuration and capacity. If the provided plug will not fit in the outlet, have a
proper outlet installed by a qualified electrician.
•Do not use any electrical adapters. To do so could result in an electrical shock hazard.
•Consult a qualified electrician before using any extension cords. Long extension cords may cause a
voltage drop to the Anti-Gravity Treadmill, which may cause it to operate improperly. AlterG provides a
15ft cord.
•Do not operate the Anti-Gravity Treadmill in wet or damp environments.
•Do not operate the heart rate monitor transmitter in conjunction with an electrical heart pacemaker or
similar device. The transmitter may cause electrical disturbances which can interfere with pacemaker
function.
•Always unplug the Anti-Gravity Treadmill before cleaning or servicing.
•Do not soak any part of the Anti-Gravity Treadmill with liquid during cleaning; use a sprayer or damp
cloth. Keep all liquids away from electric components. Always unplug the Anti-Gravity Treadmill
before cleaning and maintenance.
•Service should be performed by an authorized AlterG technician. Service by non-authorized AlterG
technicians will void the warranty. Contact AlterG before you or an electrician attempt any
maintenance.
•Do not place any liquids on any part of the Anti-Gravity Treadmill (except in the water bottle baskets),
including the Anti-Gravity Treadmill running surface.
•Always keep the running surface clean and dry.
•Do not unplug or alter any of the internal wiring on the Anti-Gravity Treadmill after installation.
WARNING: Potentially hazardous situation to be avoided that could result in serious injury
or death.
•Users must consult with their physicians and obtain a medical exam before beginning any exercise
program. This is particularly true if users have any of the following: history of heart disease, high
blood pressure, diabetes, chronic respiratory disease, elevated cholesterol, if they smoke cigarettes,
are currently inactive, are obese, or have any other chronic disease or physical impairment.
•Users must stop exercising immediately and consult a physician if they feel faint, dizzy, experience
chest pains, nausea or any other abnormal symptoms while using the Anti-Gravity Treadmill.
CAUTION: Potentially hazardous situation to be avoided that may results in minor or
moderate injury.
•Always use the emergency safety lanyard supplied with the Anti-Gravity Treadmill. It should be
clipped to the user’s article of clothing while exercising. This is an important feature in case the user
falls during a workout session.

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•The oval support frame must be pushed all the way into the height adjusters located at the front and
the rear of the Anti-Gravity Treadmill and the safety latches must be closed and secured before
beginning operation of the Anti-Gravity Treadmill. Failure to do so may allow the oval support frame
to dislodge during operation, resulting in possible injury to the user.
•Read, understand and test the emergency stop procedure before use.
•Never leave children unsupervised around the Anti-Gravity Treadmill.
•Safety and effectiveness in pregnant women have not been established. Pregnant women or women
who may be pregnant should consult their physician before using the Anti-Gravity Treadmill.
•The Anti-Gravity Treadmill must be used under the supervision of a properly trained operator. At no
time should a user of the Anti-Gravity Treadmill exercise without appropriate supervision; even if
having been previously trained in the proper operation of the device.
•Set up and operate the Anti-Gravity Treadmill on a solid, level surface.
•Do not wear loose or dangling clothing while using the Anti-Gravity Treadmill. Do not store anything
(like shorts) inside the Anti-Gravity Treadmill enclosure.
•Prior to beginning a workout session, check to make sure there is no debris inside the Anti-Gravity
Treadmill.
•There are screened air vents at the front corners of the enclosure; check to make sure there are no
towels or other items near the screens which could get sucked in or block air movement.
•Keep hands away from the enclosure and frame structure during inflation to avoid pinching.
•Keep hands away from all moving parts.
•Do not use the Pro 500 Anti-Gravity Treadmill if the user’s weight is less than 85lbs (39kg) or greater
than 400lbs (182kg).
•Care should be taken when the user enters and exits the Anti-Gravity Treadmill. Users should never
enter the Anti-Gravity Treadmill while the treadmill surface is moving. Ensure that the emergency stop
safety magnet is attached to the treadmill so that the treadmill belt is locked and will not move when
the user steps on the surface. Make sure the user holds onto the oval support frame or handrails
whenever practical to support their body.
•Make sure that the user is fully zipped into the enclosure before beginning the workout session and
that the oval support frame is adjusted at the correct height and locked in place.
•Make sure the user wears proper athletic shoes, such as those with rubber or high-traction soles. Do
not allow shoes with heels or leather soles. Make sure no stones or sharp objects are embedded in
the soles of the shoes.
•As with any treadmill workout, make sure the user includes a cool-down phase at the end of the
user’s workout session. Make sure they return to full body weight and exercise moderately before
stopping. Avoid abruptly ending or pausing the workout session while the user is at reduced body
weight or at high speed.
•The safety and integrity of the Anti-Gravity Treadmill can only be maintained when the Anti-Gravity
Treadmill is regularly examined for damage and wear, and is properly repaired. It is the sole
responsibility of the user/owner or facility operator to ensure that regular maintenance is performed.
Worn or damaged components must be replaced immediately and the Anti-Gravity Treadmill removed
from service until the repair is made. Only manufacturer supplied or approved components should be
used to maintain and repair the Anti-Gravity Treadmill.

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Introduction
Consulting a Physician
Anyone considering an exercise program or an increase in activity should consult a physician. It is highly
recommended that users follow the guidance of their physician before and during an exercise program or
any other increase in physical activity if they:
•Have heart disease, high blood pressure, diabetes, chronic respiratory disease, or elevated cholesterol
•Smoke cigarettes
•Are currently inactive, are obese, or have any other chronic disease or physical impairment, or if there
is a history of such disease in their family
The Importance of Warming Up and Cooling Down
It is important that users gradually warm up, cool down, and incorporate a series of stretches prior to and
at the end of each work out. Stretching encourages the necessary flexibility to help prevent sore muscles
and injury during daily activities.
Do not abruptly end the workout session on the Pro 500 Anti-Gravity Treadmill. The user’s full body weight
should be restored slowly and should include a few minutes of walking at full body weight and low
intensity before stopping the workout session.

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Setup and Installation
The Pro 500 Anti-Gravity Treadmill will be installed by an AlterG qualified technician after delivery. Please
make sure that you inspect the Anti-Gravity Treadmill upon delivery for any damage that may have
occurred during transportation. Take photographs and report any damage immediately to the shipping
company and AlterG. When you sign for the shipment of your Anti-Gravity Treadmill, you are taking
responsibility for any damage that may occur before installation.
Electrical Requirements
The recommended electrical power connection for the Pro 500 Anti-Gravity Treadmill is a dedicated 30
ampere, 220VAC @ 50/60 Hz circuit with ground. The plug supplied with the Anti-Gravity Treadmill is
designated by the NEMA configuration system as L6 30P. The corresponding receptacle for the plug is a
NEMA L6 30P.
International systems are shipped with a US plug on the power cord. An appropriate plug for the country
and facility in question should be wired as follows:
Blue Conductor: Neutral
Brown Conductor: Line
Green/Yellow Conductor: Ground
Grounding Requirements
The Pro 500 Anti-Gravity Treadmill must be grounded electrically. If there is an electrical malfunction,
grounding provides a path of least resistance for electric current to reduce the risk of electric shock. The
Anti-Gravity Treadmill power cord includes a grounded plug. This plug must be plugged into an
appropriate receptacle (NEMA L6 30P) that is properly installed and grounded in accordance with the
current National Electrical Code as well as all local codes and ordinances. If you are at all unsure of these
requirements, contact AlterG or a qualified electrician.
Location Requirements
The Pro 500 Anti-Gravity Treadmill measures 4ft (1.2m) x 8ft (2.4m) and weighs almost 1100lbs (499kg).
It needs to be placed on a structurally sound surface. If it is used above ground level, it is advisable to
place it near the corner of the room or where the floor will be strongest to ensure maximum support
during high-speed, high-impact use. The surface should be level to ensure minimal flexing of the Anti-
Gravity Treadmill frame. Do not place the Anti-Gravity Treadmill directly on thick carpeting because it may
interfere with air-valves located on the underside of the treadmill. The Anti-Gravity Treadmill needs to be
within 12ft (3.7m) (from the front of the treadmill) of the proper electrical outlet. Check with a qualified
electrician or AlterG if you plan on extending the cord in any way. Make sure you leave at least 24” (0.6m)
on either side of the treadmill to allow the enclosure to expand during inflation. Allow at least 40” (1m)
behind the treadmill to accommodate a user getting in and out safely.
We recommend an area at least 12ft (3.7m) long by 8ft (2.4m) wide to provide adequate space for
operation and user access. Also check ceiling height to ensure that users will not hit their heads on the
ceiling while running. The Anti-Gravity Treadmill surface is 15” (0.38m) off the floor when level and can be
higher when the subject is running on a grade. An 8ft (2.4m) ceiling may be too low for taller users.
Transporting Your Anti-Gravity Treadmill
Contact AlterG if you plan on moving your Anti-Gravity Treadmill. Damage sustained by improperly
moving the Anti-Gravity Treadmill will not be covered by your warranty.