Altigen AltiWare OE/ACC Version 5.0A Instruction Manual

AltiWare™OE/ACC
Version 5.0A
System Installation and
Administration Manual
Revised 11/2006 Version #6 4403-0001-5.0A

WARNING! Toll fraud is committed when individuals unlawfully gain
access to customer telecommunication systems. This is a criminal offense.
Currently, we do not know of any telecommunications system that is
immune to this type of criminal activity. AltiGen Communications, Inc.
will not accept liability for any damages, including long distance charges,
which result from unauthorized and/or unlawful use. Although AltiGen
Communications, Inc. has designed security features into its products, it is
your sole responsibility to use the security features and to establish security
practices within your company, including training, security awareness, and
call auditing.
NOTICE: While every effort has been made to ensure accuracy, AltiGen
Communications, Inc., will not be liable for technical or editorial errors or
omissions contained within the documentation. The information contained
in this documentation is subject to change without notice.
This documentation may be used only in accordance with the terms of the
AltiGen Communications, Inc., License Agreement.
AltiContact Manager, AltiGen, AltiServ, AltiWare, AltiLink, AltiConsole,
AltiAdmin, Alti-IP 600, Alti-MSCRM, Alti-VRPlayer, Zoomerang,
IPTalk, Alti-Mobile Extension, AltiReport, and SuperQ are trademarks or
registered trademarks of AltiGen Communications, Inc. All other brand
names mentioned are trademarks or registered trademarks of their
respective manufacturers.
AltiGen's products are protected under one or more of the following U.S.
patents, with other U.S. patents pending: 6532230; 6192344; 6292549;
6493439; 6909780; 6738465; 6754202; 6766006; 6928078; 6909709;
6956848.
AltiGen Communications, Inc.
4555 Cushing Pkwy.
Fremont, CA 94538
Telephone: [phone] E-mail: [email protected]m
Fax: [phone] Web site: www.altigen.com
Copyright © AltiGen Communications, Inc. 1998-2006. All rights reserved.
Printed in U.S.A. 11/2006 4413-0001-5.0A

AltiWare OE Installation & Administration Manual iii
Contents
Preface: About This Manual. . . . . . . . . . . . . . . . . . . . . . . 1-xxxiii
Chapter 1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1
Key AltiServ Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
PBX Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Automatic Call Distribution Features. . . . . . . . . . . . . . . . . 1-10
Automated Attendant Features . . . . . . . . . . . . . . . . . . . . . . 1-14
AltiGen Voice Mail Features . . . . . . . . . . . . . . . . . . . . . . . 1-15
Internet Integration Features. . . . . . . . . . . . . . . . . . . . . . . . 1-17
System Administration Features. . . . . . . . . . . . . . . . . . . . . 1-19
T1/PRI/E1 Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-21
Voice over IP Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-21
Voice over IP Session Support AltiServ Features . . . . . . . 1-24
AltiWare Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-25
Optional Add-On Software. . . . . . . . . . . . . . . . . . . . . . . . . 1-26
Optional Add-On Products . . . . . . . . . . . . . . . . . . . . . . . . . 1-27
Chapter 2
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1
Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
System Key Requirement . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Selecting the AltiServ Platform . . . . . . . . . . . . . . . . . . . . . . 2-1
Minimum System Requirements. . . . . . . . . . . . . . . . . . . . . . 2-1
Proper Grounding and Loop Current . . . . . . . . . . . . . . . . . . 2-3
Uninterruptible Power Supply (UPS) . . . . . . . . . . . . . . . . . . 2-3
Operating Environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Functional Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
AltiGen Board Installation . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
AltiGen Board Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
System Limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Power Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
Installing a Cooling Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
Proper Board Handling Procedures. . . . . . . . . . . . . . . . . . . 2-12
Electrostatic Discharge (ESD) Warning . . . . . . . . . . . . . . . 2-13

iv AltiWare OE System Administration & Installation Manual
Operating Environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Packaging for Shipment and Storage . . . . . . . . . . . . . . . . . 2-15
AltiWare Conference Resource Limits. . . . . . . . . . . . . . . . 2-16
Chapter 3
Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1
AltiWare as a Windows Service . . . . . . . . . . . . . . . . . . . . . . . 3-2
Preparing to Install AltiWare OE . . . . . . . . . . . . . . . . . . . . . . 3-2
Firewall Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
TCP Port Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Software License Activation and Registration . . . . . . . . . .3-5
Licensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Unsupported Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Dealer Installation ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Registration Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Lost Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Before New Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
To Begin New Installation . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Before Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Backup Database. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Station Speed Dialing Change . . . . . . . . . . . . . . . . . . . . . . 3-17
Shutting Down the AltiGen Switching Service . . . . . . . . . 3-18
To Begin Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Online License Registration Procedures. . . . . . . . . . . . . . . 3-25
Manual Online License Registration Procedure. . . . . . . . . 3-34
Offline Registration Procedures . . . . . . . . . . . . . . . . . . . . . 3-42
Windows Emergency Repair Disk . . . . . . . . . . . . . . . . . . . . 3-42
Installing AltiAdmin on Remote Systems . . . . . . . . . . . . . . 3-42
Shutting Down AltiServ when Changing or Adding Hardware 3-43
Transferring the AltiServ to Another Server Chassis . . . . . . 3-44
AltiWare Uninstall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-45
Downgrade Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-45
Software Installation Troubleshooting . . . . . . . . . . . . . . . . . 3-47
Chapter 4
Getting Around AltiAdmin . . . . . . . . . . . . . . . . . . . . . . . . .4-1

AltiWare OE Installation & Administration Manual v
AltiAdmin: the AltiWare OE Administrator . . . . . . . . . . . . . 4-1
Logging in for the First Time . . . . . . . . . . . . . . . . . . . . . . . . 4-1
The Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Quick Access Toolbar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
The View Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Boards View Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Extension View Window . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Trunk View Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Workgroup View Window . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Call Log View Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
IP Trunk Current Traffic Statistics Window. . . . . . . . . . . . . 4-9
Status Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
Changing the Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
Stopping the AltiGen Switching Service . . . . . . . . . . . . . . . 4-11
Chapter 5
System Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1
Setting General Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Setting a System Number Plan . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Assigning Trunk, Feature, IP Trunk, & Route Access . . . . . 5-9
Setting Business Hours . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Routing Calls on Holidays . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Configuring System Speed Dialing . . . . . . . . . . . . . . . . . . . 5-14
Defining System Call Restrictions . . . . . . . . . . . . . . . . . . . 5-16
Blocking Calls to Area Codes from All Extensions . . . . . . 5-17
Setting Local/Toll Free Area Codes . . . . . . . . . . . . . . . . . . 5-17
Setting Toll Call Prefixes . . . . . . . . . . . . . . . . . . . . . . . . . . 5-18
Setting Emergency Numbers . . . . . . . . . . . . . . . . . . . . . . . 5-18
Locking Attacked Extensions . . . . . . . . . . . . . . . . . . . . . . . 5-18
Blocking All Outgoing Calls. . . . . . . . . . . . . . . . . . . . . . . . 5-18
Enabling Hop Off for Tie Trunks . . . . . . . . . . . . . . . . . . . . 5-19
Setting 10-Digit Dialing Area Codes . . . . . . . . . . . . . . . . . 5-19
Creating Account Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-20
Adding and Deleting Account Codes . . . . . . . . . . . . . . . . . 5-20
Setting up Call Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-21
Internal Database Configuration (Internal Logger Service) 5-22
External (Remote) Logging of Call Data . . . . . . . . . . . . . . 5-23
Exporting Through a Local Port . . . . . . . . . . . . . . . . . . . . . 5-23
Managing Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-24

vi AltiWare OE System Administration & Installation Manual
Setting Message Notification Retries . . . . . . . . . . . . . . . . . 5-25
Setting Message Management Options. . . . . . . . . . . . . . . . 5-25
Setting Message Recording Options. . . . . . . . . . . . . . . . . . 5-26
Setting E-mail Messaging (SMTP/POP3) Options . . . . . . 5-26
Synchronizing E-mail with Exchange . . . . . . . . . . . . . . . . 5-28
Defining an IP Dialing Table . . . . . . . . . . . . . . . . . . . . . . . . 5-28
About the Location ID Digit Length. . . . . . . . . . . . . . . . . . 5-28
Defining the IP Dialing Table. . . . . . . . . . . . . . . . . . . . . . . 5-29
Setting the Location ID Digit Length . . . . . . . . . . . . . . . . . 5-30
Defining Remote Locations . . . . . . . . . . . . . . . . . . . . . . . . 5-30
Configuring DNIS Routing . . . . . . . . . . . . . . . . . . . . . . . . . 5-32
Adding and Deleting DNIS Route Entries . . . . . . . . . . . . . 5-33
Defining the Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-33
Creating Distribution Lists . . . . . . . . . . . . . . . . . . . . . . . . . . 5-34
Defining a Distribution List . . . . . . . . . . . . . . . . . . . . . . . . 5-35
Setting Logout Reason Codes . . . . . . . . . . . . . . . . . . . . . . . 5-35
Activity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-36
Feature Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-39
Chapter 6
Board Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1
Using the Triton Resource Board . . . . . . . . . . . . . . . . . . . . . . 6-2
Configuring the Quantum Board . . . . . . . . . . . . . . . . . . . . . . 6-2
Configuring the Triton Analog Extension Board . . . . . . . . . . 6-4
Configuring the Triton Analog Trunk LS/GS and LS Boards 6-5
Configuring the Triton VoIP Board . . . . . . . . . . . . . . . . . . . . 6-7
Voice over IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Triton VoIP Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Network Configuration Guidelines for VoIP . . . . . . . . . . . . 6-8
Network Configuration Guidelines for the Alti-IP 600 Series of IP
Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11
Configuration Guidelines for NAT. . . . . . . . . . . . . . . . . . . 6-11
AltiGatekeeper Installation. . . . . . . . . . . . . . . . . . . . . . . . . 6-13
IP Phone Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13
NAT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14
Firewall Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-27
Setting up H.323 Traffic Forwarding for NAT. . . . . . . . . . 6-28
AltiWare NAT Support Feature . . . . . . . . . . . . . . . . . . . . . 6-29
AltiGen IP Phone NAT Support Feature . . . . . . . . . . . . . . 6-30
Setting Up an AltiWare-to-AltiWare IP Network . . . . . . . 6-31

AltiWare OE Installation & Administration Manual vii
Board Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-32
Troubleshooting—Common Symptoms and Solutions . . . 6-33
Configuring the Triton T1/E1/PRI Board . . . . . . . . . . . . . . . 6-34
Service Parameters for T1. . . . . . . . . . . . . . . . . . . . . . . . . . 6-35
Service Parameters for PRI. . . . . . . . . . . . . . . . . . . . . . . . . 6-37
Service Parameters for E1. . . . . . . . . . . . . . . . . . . . . . . . . . 6-38
Board Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-39
Triton T1 Configuration - Triton T1/PRI/E1 Dialog Box. . 6-42
Setting up T1, PRI or E1 Channels on the Triton T1/PRI Board 6-48
Installing a Channel Service Unit (CSU) to the Triton T1 or T1/E1/PRI
Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-54
Troubleshooting—Common Symptoms . . . . . . . . . . . . . . . 6-55
Chapter 7
Trunk Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-1
Selecting Trunks to Set Attributes . . . . . . . . . . . . . . . . . . . . 7-2
Setting General Trunk Attributes . . . . . . . . . . . . . . . . . . . . . . 7-3
Quantum Trunk Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6
Triton Analog Trunk GS/LS Properties . . . . . . . . . . . . . . . . . 7-8
Performing Impedance Match on Your Own . . . . . . . . . . . 7-12
Using the Match Impedance Button . . . . . . . . . . . . . . . . . . 7-12
Measuring the Rx Level of a Trunk Channel . . . . . . . . . . . 7-14
If You Need to Improve the Rx Level . . . . . . . . . . . . . . . . 7-15
If You Don’t Have the Milli-Watt Test Number . . . . . . . . 7-16
Triton VoIP Trunk Configuration . . . . . . . . . . . . . . . . . . . . 7-19
H.323 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-20
RTP Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-20
Triton T1/PRI Trunk Properties . . . . . . . . . . . . . . . . . . . . . . 7-23
Incoming Call Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-27
Regular Trunk Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-27
Web IP Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-28
Outgoing Call Blocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-28
Chapter 8
Out Call Routing Configuration . . . . . . . . . . . . . . . . . . . . .8-1
Working with Route Definitions . . . . . . . . . . . . . . . . . . . . . . 8-2
Setting Default Routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4
About Call Routing and 911 Calls . . . . . . . . . . . . . . . . . . . . 8-5
Setting Dialing Pattern Routing . . . . . . . . . . . . . . . . . . . . . . . 8-6

viii AltiWare OE System Administration & Installation Manual
Chapter 9
Auto Attendant Configuration . . . . . . . . . . . . . . . . . . . . . . .9-1
Planning is Essential. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
Example: Auto Attendant Planning . . . . . . . . . . . . . . . . . . . 9-3
Adding Auto Attendants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-4
Editing Auto Attendants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-5
Configuring Menu Items. . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-7
Making Auto Attendant Assignments. . . . . . . . . . . . . . . . . 9-11
Phrase Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-11
Using Pre-Recorded Prompts . . . . . . . . . . . . . . . . . . . . . . . 9-12
Recording Custom Phrases. . . . . . . . . . . . . . . . . . . . . . . . . 9-12
Using Professionally Recorded Phrases . . . . . . . . . . . . . . . 9-13
Chapter 10
Extension and Group Configuration . . . . . . . . . . . . . . . . .10-1
Setting up Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-3
Adding New Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-5
Establishing Basic Extension Attributes. . . . . . . . . . . . . . . 10-6
Agent Check Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-9
Forced Account Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-9
Call Recording Options . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-9
Setting Email Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-10
Changing the Extension Location or Type . . . . . . . . . . . . 10-11
Setting an IP Extension. . . . . . . . . . . . . . . . . . . . . . . . . . . 10-11
Setting the Line Properties . . . . . . . . . . . . . . . . . . . . . . . . 10-16
Feature Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-19
Phone Display Options . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-20
Setting up Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-21
Establishing Group Membership . . . . . . . . . . . . . . . . . . . 10-22
Adding Extensions to Groups. . . . . . . . . . . . . . . . . . . . . . 10-24
Assigning Groups to Extensions. . . . . . . . . . . . . . . . . . . . 10-27
Operation Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-30
Setting up Station Speed Dialing . . . . . . . . . . . . . . . . . . . . 10-30
Setting the Mailbox Options . . . . . . . . . . . . . . . . . . . . . . . 10-32
Setting an Information-Only Mailbox . . . . . . . . . . . . . . . 10-33
Disabling a Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-34
Synchronizing with Exchange Server. . . . . . . . . . . . . . . . 10-34
Setting Mailbox Playback Options . . . . . . . . . . . . . . . . . . 10-34
Press “0” Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-35

AltiWare OE Installation & Administration Manual ix
Setting Mailbox Capacities. . . . . . . . . . . . . . . . . . . . . . . . 10-35
Setting Message Notification Options . . . . . . . . . . . . . . . . 10-35
Setting the Message Types for Notification . . . . . . . . . . . 10-36
Emergency Notification . . . . . . . . . . . . . . . . . . . . . . . . . . 10-37
Setting the Type of Notification . . . . . . . . . . . . . . . . . . . . 10-37
Setting Notification Timing . . . . . . . . . . . . . . . . . . . . . . . 10-38
Setting Notification Business Hours. . . . . . . . . . . . . . . . . 10-38
Enabling Message Notification. . . . . . . . . . . . . . . . . . . . . 10-39
Configuring Calling Restrictions . . . . . . . . . . . . . . . . . . . . 10-39
Setting Call Restriction Options . . . . . . . . . . . . . . . . . . . . 10-40
Setting Other Call Restrictions . . . . . . . . . . . . . . . . . . . . . 10-41
Setting Answering Options . . . . . . . . . . . . . . . . . . . . . . . . . 10-42
Forwarding All Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-45
Do Not Disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-47
Handling Busy Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-48
Setting Call Waiting Options . . . . . . . . . . . . . . . . . . . . . . 10-48
Handling Unanswered Calls . . . . . . . . . . . . . . . . . . . . . . . 10-49
Setting Huntgroup Handling. . . . . . . . . . . . . . . . . . . . . . . 10-50
Setting Workgroup Handling . . . . . . . . . . . . . . . . . . . . . . 10-51
Configuring One Number Access . . . . . . . . . . . . . . . . . . . 10-53
One Number Access Options . . . . . . . . . . . . . . . . . . . . . . 10-54
Call Screening. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-55
Setting Caller ID Verification. . . . . . . . . . . . . . . . . . . . . . 10-55
Specifying Forwarding Numbers . . . . . . . . . . . . . . . . . . . 10-56
Setting Up Monitor Lists . . . . . . . . . . . . . . . . . . . . . . . . . . 10-56
Configuring a Monitor List. . . . . . . . . . . . . . . . . . . . . . . . 10-58
Chapter 11
Setting Up IP Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . .11-1
AltiGen IP Phone Service . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1
Intercom with IP Phones. . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-2
Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-2
AltiAdmin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-2
Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-3
Chapter 12
AltiGen IP Phone Configuration . . . . . . . . . . . . . . . . . . . .12-1

xAltiWare OE System Administration & Installation Manual
Chapter 13
Line Park Configuration . . . . . . . . . . . . . . . . . . . . . . . . . .13-1
Chapter 14
Paging Group Configuration . . . . . . . . . . . . . . . . . . . . . . .14-1
Chapter 15
Alti-Mobile Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . .15-1
Alti-Mobile Extension Diagram . . . . . . . . . . . . . . . . . . . . . 15-1
Chapter 16
Additional Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16-1
Audio Peripheral Configuration . . . . . . . . . . . . . . . . . . . . . . 16-1
Configuring Music On Hold and Recorded Announcements 16-2
Setting Greeting and Update Prompts . . . . . . . . . . . . . . . . 16-3
Configuring Overhead Paging . . . . . . . . . . . . . . . . . . . . . . 16-3
MVIP Clock Configuration . . . . . . . . . . . . . . . . . . . . . . . . . 16-4
Feature Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16-5
Chapter 17
System Data Management . . . . . . . . . . . . . . . . . . . . . . . . .17-1
Using Backup and Restore . . . . . . . . . . . . . . . . . . . . . . . . . . 17-1
Backing up Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17-2
Scheduling Backups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17-3
Restoring Backed up Files . . . . . . . . . . . . . . . . . . . . . . . . . . 17-4
Chapter 18
System Report Management . . . . . . . . . . . . . . . . . . . . . . .18-1
System Summary Report . . . . . . . . . . . . . . . . . . . . . . . . . . . 18-1
System Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18-2
IP Cumulative Traffic Statistics . . . . . . . . . . . . . . . . . . . . . . 18-3
Chapter 19

AltiWare OE Installation & Administration Manual xi
Data and Internet Integration . . . . . . . . . . . . . . . . . . . . . .19-1
Network Protocol and Addressing . . . . . . . . . . . . . . . . . . . . 19-1
Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19-1
Protocol. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19-1
Transport Protocols. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19-1
Network Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19-2
Local Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19-3
Mixed-Media Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . 19-3
Setting Up Email Service . . . . . . . . . . . . . . . . . . . . . . . . . . . 19-4
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19-4
Setting Up LAN and Internet Email on the Server. . . . . . . 19-4
Setting Up LAN and Internet Email on the Client . . . . . . . 19-9
Setting up an Exchange Server . . . . . . . . . . . . . . . . . . . . . . 19-10
Exchange Server Windows 2000 Integration . . . . . . . . . . 19-10
Exchange Server Prerequisites . . . . . . . . . . . . . . . . . . . . . 19-13
Exchange Server Configuration . . . . . . . . . . . . . . . . . . . . 19-15
Microsoft Exchange Administrator Configuration . . . . . . 19-17
Installing Outlook 2000/2003 Client on the AltiWare System 19-22
Enabling the Exchange Server . . . . . . . . . . . . . . . . . . . . . 19-29
About AltiReach Configuration . . . . . . . . . . . . . . . . . . . . . 19-35
Chapter 20
TAPI Integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20-1
Installing the TAPI Proxy Server . . . . . . . . . . . . . . . . . . . . . 20-1
Setting Up the Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-2
Install the AltiGen TAPI Service Provider on the Client . . 20-2
Set Up Phone and Modem Options. . . . . . . . . . . . . . . . . . . 20-2
Set Up Phone Dialer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-5
Testing TAPI Service Provider on the Client System. . . . . 20-5
Making a Call in Microsoft Outlook. . . . . . . . . . . . . . . . . . 20-6
Changing TAPI Configuration Parameters . . . . . . . . . . . . . 20-7
Chapter 21
Tools and Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . .21-1
Configuration Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21-1
Extension Checker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21-1
MVIP Test Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21-4
DINA Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21-4

xii AltiWare OE System Administration & Installation Manual
APPENDIX A
E1-R2 and T1/E1 ISDN PRI Installations . . . . . . . . . . . . A-1
E1 R2 CAS Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
T1/E1 ISDN PRI Installation . . . . . . . . . . . . . . . . . . . . . . . A-12
APPENDIX B
Technical Support &
Product Repair Services . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
Unresolved Problems Escalation Procedure. . . . . . . . . . . . . B-2
Repair and Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3
AltiGen Policies for Repair Services/Returns . . . . . . . . . . . . B-3
Technical Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-4
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-5
Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-1
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I-1
Readers Comment Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . R-i

AltiWare OE System Installation & Administration Manual xiii
Liability & Warranty
Limitation of Liability
Except for personal injury, direct damages to tangible personal property proximately caused
by AltiGen products and liability otherwise expressly assumed in a written agreement signed
by AltiGen, the liability of AltiGen, its affiliates, suppliers, and authorized resellers for any
claims, losses, damages, or expenses from any cause whatsoever (including acts of omission
of third parties), regardless of the form of action, whether in contract, tort or otherwise, shall
not exceed an amount equal to the lesser of the direct damages proven or the purchase price
of the product. In no event shall AltiGen or its affiliates, suppliers, or authorized resellers be
liable for incidental, consequential, or any other indirect loss or damage (including lost profits
or revenues) incurred in connection with the product. This limitation of liability shall survive
failure of the exclusive remedy set forth in the limited warranty referred to in this book under
“Warranty.”
FCC and Industry Canada Compliance
This section describes the requirements for compliance with Federal Communications (FCC)
Rules and Industry Canada CS-03 standard.
Statement
This equipment has been tested and found to be in compliance with the limits for a Class B
digital device pursuant to Part 15 and Part 68 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is operated in
a commercial or residential environment. This equipment generates and can radiate radio
frequencyenergyand,if not installed and usedin accordance with the instruction manual, may
cause harmful interference to radio communications.
This Class B digital apparatus meets all requirements of the Canadian interference-causing
Equipment Regulations. Cet apparell numérique de la Classe B respecte toutes les exigences
du Reglement sur le materiel brouilleur du Canada.
FCC Requirements
1. The Federal Communications Commission (FCC) has established Rules which permit
this device to be directlyconnected to the telephone network. Standardized jacks are used
for these connections. This equipment should not be used on party lines or coin phones.
2. If this device is malfunctioning, it may also be causing harm to the telephone network;
this device should be disconnected until the source of the problem can be determined and
until repair has been made. If this is not done, the telephone company may temporarily
disconnect service.
3. The telephone company may make changes in its technical operations and procedures; if
such changes affect the compatibility or use of this device, the telephone company is
required to give adequate notice of the changes. You will be advised of your rights to file
a complaint with the FCC.
4. If the telephone company requests information on what equipment is connected to their
lines, inform them of:

xiv AltiWare OE System Installation & Administration Manual
a. The telephone number to which this unit is connected.
b. The ringer equivalence number. [0.0B]
c. The USOC jack required. [RJ11C]
d. The FCC Registration Number. [see label on board]
e. Industry Canada (Industrie Canada) Certification Number.
[see label on board]
Items (b) and (d) are indicated on the label. The Ringer Equivalence Number (REN) is used
to determine how many devices can be connected to your telephone line. In most areas, the
sum of the RENs of all devices on any one line should not exceed five (5.0A). If too many
devices are attached, they may not ring properly.
Service Requirements
In the event of equipment malfunction, all repairs should be performed by our Company or an
authorized agent. It is theresponsibility of users requiring service to report the need for service
to AltiGen or to one of our authorized agents. Service can be obtained at your Authorized
AltiGen Dealer.
Equipment Attachment Limitations - Industry Canada
NOTICE: The Canadian Industry Canada label identifies certified equipment. This
certification means that the equipment meets certain telecommunications network protective,
operational, and safety requirements. The Department does not guarantee the equipment will
operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to
the facilities of the local telecommunications company. The equipment must also be installed
using an acceptable method of connection. In some cases, the company’s inside wiring
associated with the single line individual service may be extended by means of a certified
connector assembly (telephone extension cord). The customer should be aware that
compliance with the above conditions may not prevent degradation of service in some
situations.
Repairs to the certified equipment should be made by an authorized Canadian maintenance
facility designated by the supplier. Any repairs or alterations made by the user to this
equipment, or equipment malfunctions, may give the telecommunications company cause to
request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the
power utility, telephone lines, and internal metallic water pipe system, if present, are
connected together. This precaution may be particularly important in rural areas.
Caution: Users should not attemptto make suchconnections themselves, butshould
contact the appropriate electrical inspection authority, or electrician, as
appropriate.
The Load Number (LN) assigned to each terminal device denotes the percentage of the total
load to be connected to a telephone loop that is used by the device, to prevent overloading.
The termination on a loop may consist of any combination of devices subject only to the
requirement that the total of the Load Number of all the devices does not exceed 100.
WARNING: Changes or modifications to this unit not expressly approved in writing
by AltiGen Communications, Inc. could void the user’s authority to
operate this equipment.

AltiWare OE System Installation & Administration Manual xv
Port Identification, Facility Interface, and Service Order Codes
The following tables list the manufacturer’s network interface port designations, Facility
Interface Codes (FIC), Ringer Equivalence Number (REN), or Service Codes and the network
jacks for the required facilities. The facility interface and service order codes are with
reference to the codes specified in Table 5 of Appendix D of FCC Form 730 Application
Guide of January 1998.
Table 1. Quantum Network Trunk Interfaces for Loop Start, Ground Start and DID Services
Table 2. Network Digital Trunk Interfaces for Digital Services
Triton T1/E1 PRI FCC Registration No., Part 68 55MUSA-25184-PF-E
*The Triton T1/PRI interface connects to the Public Switched Telephone Network through an
FCC registered NCTE which specifies the type of network jack to be used.
Table 3. Triton Analog Trunk Interfaces for Loop Start/Ground Start and Loop
Start Services
Disruption of Network
If any Quantum or Triton boards disrupt the telephone network, the telephone company can
discontinue your service temporarily. If possible, the telephone company will notify you in
advance. If advance notice is not practical, they will notify you as soon as possible. You are
also informed of your right to file a complaint with the FCC.
Manufacturer Port
Identifier Facility Interface Code (FIC) REN Network Jack (USOC)
ALTI-CD0408UD 02LS2 0.0B RJ-11C
ALTI-CD0804UD 02LS2 0.0B RJ-11C
ALTI-CD0408UD 02GS2 0.0B RJ-11C
ALTI-CD0804UD 02GS2 0.0B RJ-11C
ALTI-DID0408UD 02RV2-T 0.0B RJ-11C
Manufacturer Port
Identifier Facility Interface Code (FIC) Service Order Code (SOC) Network Jack
(USOC)
ALTI-T1E1-1 04DU9-BN 6.0P/AS.2 RJ-48C*
ALTI-TTT1-1 04DU9-DN 6.0P/AS.2 RJ-48C*
ALTI-TTT1-1 04DU9-1KN 6.0P/AS.2 RJ-48C*
ALTI-TTT1-1 04DU9-1SN 6.0P/AS.2 RJ-48C*
Manufacturer Port Identifier Facility Interface Code
(FIC) REN Network Jack (USOC)
ALTI-TTAT-12GS O2GS2 0.5B RJ21X, RJ11
ALTI-TTAT-12 O2LS2 0.5B RJ21X, RJ11

xvi AltiWare OE System Installation & Administration Manual
Direct Inward Dialing (DID) Answering Supervision
Customers allowing Triton T1/PRI, Quantum, or TritonAnalog Extension/DID to be operated
in such a manner as to not provide for proper answer supervision is a violation of Part 68 of
the FCC rules.
Proper answer supervision occurs when:
1. The AltiServ system returns answer supervision to the PSTN when DID calls are:
•Answered by the called station.
•Answered by the attendant.
•Routed to a recorded announcement that can be administered by the customer.
2. The AltiServ system returns answering supervision on all DID calls forwarded to the
PSTN.
Class A Equipment
This is a Class A product. In a domestic environment, this product may cause radio
interference, in which case, the user may be required to take adequate measures.
Safety
(Seguridad/Sicherheit)
The following information is included in this publication for the use and safety of installation
and maintenance personnel.
Important Safety Instructions
•Read all of the instructions before attempting to operate the equipment and before
connecting the power supply.
•Always follow basic safety precautions to reduce the risk of fire, electrical shock, and
injury to persons.
•To prevent fire or shock hazard, do not expose the unit to rain, moisture, or install this
product near water. Never spill liquid of any kind on this product.
•Never push objects of any kind into this product through module openings or expansion
slots, as they may touch dangerous voltage points or short out parts, which could result
in the risk of fire or electrical shock.
•Refrain from opening the cabinet as there are high voltage components inside. Refer
servicing to qualified service personnel. If you are a qualified service personnel, power
down everything before opening.
•Do not attach the power supply cord to building surfaces. Do not allow anything to rest
on the power cord or allow the cord to be abused by persons walking on it.
•To protect this equipment from overheating, do not block the slots and openings in the
module housings that are provided for ventilation.
Seguridad
La siguiente información se incluye en la presente publicación para la utilización y seguridad
del personal instalador y de mantenimiento.

AltiWare OE System Installation & Administration Manual xvii
Información de Seguridad de Importancia
•Lea todas las instrucciones antes de que intente operar el equipo y antes de conectar la
fuente de alimentación.
•Observe siempre las precauciones básicas de seguridad, a fin de reducir el riesgo de
incendio, electrochoque y de lesiones al personal.
•Con objeto de evitar incendios o el riesgo de electrochoque, no exponga la unidad a la
lluvia, humedad, ni tampoco instale este producto cerca del agua. Jamás derrame
ninguna clase de líquido sobre el producto.
•Jamás inserte objeto alguno, de ninguna clase, a través de las aberturas del módulo o de
las ranuras de expansión de este producto, ya que podrían establecer contacto con puntos
de voltaje peligrosos, o provocar cortos circuitos en los componentes del producto, y
esto a su vez podría originar el riesgo de incendio o de electrochoque.
•Absténgase de abrir el gabinete ya que éste contiene componentes de alto voltaje.
Asígnele el mantenimiento únicamente a personal capacitado. Si usted forma parte de
dicho personal capacitado, corte absolutamente toda la energía eléctrica antes de que
abra el gabinete.
•No sujete el cordón del suministro eléctrico a las superficies del edificio. No permita
que objeto alguno descanse sobre el cordón del suministro eléctrico, ni que la gente lo
maltrate al caminar sobre él.
•A fin de evitar el sobrecalentamiento del equipo, no obstruya las ranuras y aberturas que
se encuentran sobre las cubiertas del módulo, ya que éstas se suministran para su
ventilación.
Sicherheit
Die in dieser Veröffentlichung enthaltene Information befaßt sich mit der Sicherheit von
Personal sowohl beim Einbau als auch bei der Wartung des Geräts.
Wichtige Sicherheitsbestimmungen
•Vor Einschaltung der Stromversorgung und der Inbetriebnahme des Geräts mit allen
Bestimmungen sorgfältig vertraut machen.
•Um die Gefahr von Feuer, elektrischem Schlag und anderen persönlichen Verletzungen
zu verhüten, sind grundsätzliche Vorsichtsmaßnahmen zu beachten.
•Zur Vermeidung von Feuer oder elektrischem Schlag muß verhütet werden, das Gerät
Regen oder Feuchtigkeit auszusetzen, oder aber es in Wassernähe zu installieren. Es darf
auf keinen Fall Flüssigkeit auf das Gerät verschüttet werden.
•Um die Gefahr vonFeuer oder elektrischem Schlagauszuschalten, die durch Berührung
mit Spannungsteilen oder einem elektrischen Kurzschluß entstehen kann, dürfen auf
keinen Fall Objekte irgendeiner Art durch Modulöffnungen oder Erweiterungsschlitze
in das Gerät eingeführt werden.
•Das Gehäuse enthält Hochspannungsteile und sollte deshalb nicht geöffnet werden.
Wartung ist von qualifiziertem Wartungspersonal durchzuführen.. Im Wartungsfalle ist
vor der Öffnung des Gehäuses sämtliche Stromzufuhr abzuschalten.
•Stromversorgungskabel nicht an Gebäudeteilen befestigen. Keine Gegenstände auf das
Stromversorgungskabel legen oder auf das Kabel treten.

xviii AltiWare OE System Installation & Administration Manual
•Zur Verhütung der Überhitzung des Gerätes ist die Verschließung von
Ventilationsschlitzen und -öffnungen im Modulgehäuse zu vermeiden.
Safety with Electricity
High Voltages
•Observe all safety regulations and read the warnings, cautions, and notes posted on the
equipment.
•Find the switch to power off the cabinet. Read the posted instructions.
•Ensure that equipment can not be powered from another source or controlled from a
different circuit breaker or disconnecting switch.
•When a procedure requires that you power off the system:
—Lock the wall box-switch in the off position.
—Attach a DO NOT OPERATE tag to the wall box-switch.
•Never assume that the power is turned off. Always check to ensure that a circuit does
not have power.
Note: Unit must have ground wire attached if trunks are attached and system is
unplugged.
•Do not work alone. Work with another person who knows the locations of the power-off
switches, especially if you are working with exposed electrical circuits. (See note
above.)
•Follow the instructions in the manual carefully, especially when working with circuits
that are powered. Disconnect power when instructed to do so in the procedures.
•Disconnect all power before working near power supplies unless otherwiseinstructedby
a maintenance procedure.
•Disconnect all power before installing changes in machine circuits unless otherwise
instructed by a maintenance procedure.
•High voltages capable of causing shock are used in this equipment. Be extremely careful
when measuring high voltages and when servicing cards, panels, and boards while the
system is powered on.
•Do not wear jewelry or other metal objects when working on the equipment.
•When possible, work with one hand so that a circuit is not created.
•Usecautionwheninstallingormodifyingtelephone lines. Never install telephonewiring
during an electrical storm.
•Never install a telephone jack where it can get wet unless the jack is specifically
designed for wet conditions.
•Never touch uninsulated telephone wires or terminals unless the telephone line has been
disconnected at the network interface.
DANGER
Do not take chances with your life. Follow these safety guidelines carefully.

AltiWare OE System Installation & Administration Manual xix
Seguridad en El Manejo de La Electricidad
Alto Voltaje
•Observe todas las normas de seguridad y lea las advertencias, avisos de precaución y
notas que se encuentran adheridos al equipo.
•Encuentre el interruptor que corta la corriente eléctrica del gabinete. Lea las
instrucciones que se encuentran adheridas.
•Cerciórese de que la corriente eléctrica del equipo no pueda encenderse desde otra
fuente, ni controlares desde ningún otro interruptor de circuitos o interruptor de
desconexión.
•Cuando alguno de los procedimientos requiera que corte usted la corriente eléctrica del
sistema:
—Fije el interruptor del centro de carga que se encuentra empotrado en la pared, en la
posición de apagado (off).
—Pegue una etiqueta de NO OPERAR sobre el interruptor del centro de carga.
•Jamás presuponga que la energía eléctrica se encuentra apagada. Cerciórese siempre
de que el circuito no tiene energía eléctrica.
Nota: Cuando existan troncales conectadas a la unidad y el sistema se encuentre
desenchufado, la unidad deberá tener instalado el cable de conexión a tierra.
•No trabaje sólo. Trabaje con alguna otra persona que conozca las ubicaciones de los
interruptores de apagado de la corriente eléctrica, particularmente, si está usted
trabajando con circuitos eléctricos descubiertos. (Lea la nota anterior).
•Siga al pié de la letra las instrucciones contenidas en el manual, particularmente, cuando
trabaje con circuitos que tengan energía eléctrica. Desconecte la energía cuando las
instrucciones del procedimiento se lo indiquen.
•Desconecte toda la energía eléctrica antes de trabajar cerca de cualquier fuente de
alimentación, salvo que el procedimiento de mantenimiento le instruya lo contrario.
•Desconecte toda la energía eléctrica antes de efectuar cualquier cambio en los circuitos
de la máquina, salvo que el procedimiento de mantenimiento le instruya lo contrario.
•El alto voltaje que utiliza este equipo puede ocasionar electrochoques. Tenga sumo
cuidado al medir los altos voltajes y al darle mantenimiento a las tarjetas, paneles y
placas cuando la energía eléctrica del equipo se encuentre encendida.
•No use alhajas u otros objetos de metal cuando trabaje en el equipo.
•Cuando le sea posible, trabaje con una sola mano, a fin de no producir un circuito.
•Tenga cuidado cuando instale o modifique líneas telefónicas. Jamás instale cableado
telefónico durante una tormenta eléctrica.
•Nunca instale un conector telefónico en donde pueda mojarse, salvo cuando el conector
se encuentre especialmente diseñado para funcionar en condiciones de humedad.
DANGER/PELIGRO
Do No ponga en riesgo su vida. Sigua estos lineamientos de seguridad al pie de
la letra.

xx AltiWare OE System Installation & Administration Manual
•Jamás toque cables o terminales telefónicas que no tengan aislante, a menos que haya
desconectado la línea telefónica desde la interfase de la red.
Elektrosicherheit
Hochspannung
•Alle Sicherheitsregeln beachten und am Gerät angebrachte Warnungen und Hinweise
lesen.
•Stellen Sie fest, wo sich der Gehäuseschalter befindet. Anleitung lesen.
•Stellen Sie sicher, daß das Gerät weder durch eine andere Stromquelle versorgt noch
durch eine andere Sicherung oder Trennschalter kontrolliert werden kann.
•Sollte ein Verfahren die Abschaltung der Anlage erfordern:
—Wandschalter in der "AUS" - Position sperren
—Kennzeichen "NICHT BETÄTIGEN" am Wandschalter anbringen
•Gehen Sie NIE davon aus, daß der Strom abgeschaltet ist, sondern überprüfen Sie es.
Note: Anmerkung: Gerät muß geerdet sein, wenn Kabel angeschlossen und die Anlage
abgeschaltet ist.
•Nicht alleine arbeiten. Arbeiten Sie mit jemandem, der weiß, wo sich der AUS-Schalter
befindet, besonders dann, wenn an freiliegenden Schaltkreisen gearbeitet wird. (Siehe
obige Anmerkung).
•Beachten Sie die Anleitungen im Handbuch sorgfältig, besonders dann, wenn an
eingeschalteten Schaltkreisen gearbeitet wird. Strom abschalten, wenn ein Verfahren
das vorsieht.
•Falls nicht anderweitig durch ein Wartungsverfahren bestimmt, ist der Strom bei
Arbeiten nahe der Stromversorgung abzuschalten.
•Falls nicht anderweitig durch ein Wartungsverfahren bestimmt, ist der Strom bei
Änderungen am Maschinenstromkreis abzuschalten.
•Dieses Gerät enthält Hochspannungen, die elektrischen Schlag verursachen können.
Äußerste Vorsicht ist geboten beim Messen von Hochspannung und beim Warten von
Schalttafeln und Steckkarten solange der Strom eingeschaltet ist.
•Bei Arbeiten am Gerät keinen Schmuck oder metallische Gegenstände tragen.
•Möglichst mit einer Hand arbeiten, um keinen Stromkreislauf entstehen zu lassen.
•Vorsicht bei der Installation oder Modifizierung von Telefonleitungen. Keine
Telefonleitungen bei Gewittern legen.
•Keine Telefonbuchse installieren, wo die Gefahr besteht, daß sie angefeuchtet wird, es
sei denn die Buchse ist für Feuchtigkeit besonders ausgelegt.
•Vermeiden Sie das Berühren von nichtisolierten Telefonkabeln oder Terminals, wenn
die Telefonleitung an den Netzschnittstellen nicht abgeschaltet ist.
DANGER/GEFAHR
Nicht mit dem Leben spielen. Sicherheitsrichtlinien sorgfältig beachten.