ALZA SriHome SH001 User manual

HD Webcam
SH001 / SH003
Importer
Alza.cz a.s.
Jankovcova 1522/53
Prague 7
www.alza.cz

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Dear customer,
Thank you for purchasing our product. Please read the following instructions carefully
before first use and keep this user manual for future reference. Pay particular attention
to the safety instructions. If you have any questions or comments about the device,
please contact the customer line.
✉www.alza.co.uk/kontakt
✆[phone]

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1Product Overview
1. HD Lens
2. Noise Reduction Microphone
3. Focus Ring
4. Tripod Attachment
5. Flexible Clip/base
2Setting up Your Webcam
1. Place your webcam
2. Connect to your computer
Note: Make sure you are connected to the network.
Note: If you cannot use the camera within other apps, you will need to enable the
access. Select: Settings > Privacy > Camera, and then turn on Allow apps to access
your camera. If you still have trouble connecting the webcam, please refer to the FAQ
sections.

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3Focus Adjustment
Manual focus webcam: Depending on the distance between you and the webcam, the
video signal from the webcam may not be in focus, you can spin the focus right to adjust
the lends focal length.
Auto-focus webcam: Wave in front of the camera, the webcam will automatically adjust
the focus to the clearest state.
4Video Calling Requirements
1. A computer with speakers (or a headset).
2. Install video-calling application (such as Skype, FaceTime, Yahoo!, Messenger,
Zoom, Hangout), as well as a USB camera and video calling applications (needed
for both callers).
3. Confirm your internet connection (e.g. DSL, T1 or WiFi).
5View Camera on Mac
Mac users can use the Photo Booth app, which is already installed with the OS. This will
allow you to preview the camera images, capture still frames and video clips. To begin,
select the Finder button, click Applications and start Photo Booth.
If you want to use the camera within other apps, you will need to enable access in the
Mac OS Security & Privacy settings.
1. Go to the Apple menu in the top left corner of the screen and choose System
preferences.
2. Select the Privacy tab then choose Camera from the left side list.
3. Locate the app you want to enable camera access for and check the box
alongside the app name to enable camera access for that application.
To see an image from the camera in Photo Booth, you may need to select the camera
from the list of attached devices in the app. At the top of your screen, click Camera in
the app menu and select the Full HD camera from the list of options.

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6Warning
•Avoid contact with the lens with your hands, sharp or rough objects; use a clean, soft
cloth to clean.
•Do not use it in hot, cold, dusty or humid conditions.
•Avoid falls. A strong fall may damage the lens, cause malfunction, or scratch the
surface.
•Do not expose the device to extremely low or high temperatures.
•Do not place or throw anything on the device.
•Avoid dropping the device or subjecting it to strong shocks.
•Comply with national legislation. The device must not be used for illegal purposes.
•Use the device only for the purposes for which it is intended and in accordance with
this manual.
•Do not expose the device to sudden changes in temperature. This could cause
moisture to condense inside the device, which could damage it. If moisture
condensation occurs, allow the device to dry completely before using it again.
7Maintenance
Do not clean the device if it is switched on. Use a soft, lint-free cloth to clean the outside
of the device. Do not use abrasive cleaners.
8FAQ
How do I know if my camera is recognized by the operating system?
Connect the camera in any USB 2.0/3.0 port. It will take few seconds for recognizing
after the camera is connected to the laptop. To ensure the camera has installed
correctly, check the Control Panel > System and Security > Device Manager.
To verify connectivity on Mac, you may click the Apple Menu (in the top left corner of
your screen) and click About this Mac. Click on System Report from the pop-up
window that appears. The System Information window for your Mac will appear.
Navigate to the USB section and check if the webcam is listed as a connected device.

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How can I use my webcam to record a video?
For Mac OS
Please open the Photo Booth video recording application that comes with the Mac OS
system to start recording video, taking photos or testing the webcam. There are three
icon buttons of the Photo Booth: “Continuously take four photos”, “Take a photo”
and “Video recording”. In the photo mode, the middle button acts as a shutter button,
press it to enter the photo countdown. In video capture mode, press it to start
recording, press again to stop recording.
For Windows
Search “Camera” in the search bar of the Start menu, double-click “Camera” to
preview, record a video and test the camera.
What is the frame rate of video recording?
This webcam captures crystal clear images and records a 1080p/30fps video in a well-
lighted environment. Also, please ensure smooth network transmission when chatting
online. The frame rate may drop to 20fps in a low light condition or low bandwidth.
Why my webcam cannot record any sound? Why do I hear echoes during video
calls?
For Windows
Go to Control Panel > Sound. Select the webcam as the default communication device
for playback and recording.
For Mac OS
Go to System Preferences > Sound. Select webcam as the default device for sound
input and output.
In your video/audio calling application, check the audio settings and make sure that the
webcam is selected for both the speaker and microphone. Then check the video
settings and verify that webcam is selected for the camera.

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What should I do if my Windows 7 computer says a driver is needed or that the
webcam is not plug & play?
Because the support of Windows 7 has ended, your PC with Windows 7 might say that
a driver is needed or the device is not recognized. Please test the webcam directly in
Skype/Zoom.
Why does the microphone still doesn’t work, even though it is being recognized by
my computer?
This could mean there is a communication issue happening between the camera and
your computer.
Navigate to Computer Management > Device Manager > Sound, video and game
controllers and click to expand the menu. Locate the HD Webcam USB option, right-
click and select “Uninstall device”.
Once the webcam has been uninstalled, unplug the USB cord from your computer and
then plug it back into the USB port. The webcam will automatically install to the newer
driver. Wait about one minute and verify if the microphone is working properly.
Why can’t I reach 1080p with my video calling applications?
There are various constrains on the system that could impede the ability to attain a
1080p video calling session. They revolve around processing power (CPU speed) and
available network bandwidth. In all cases, review the requirements from the video
calling application. They will guide as to the system performance required as well as the
necessary bandwidth.
For manual focus webcam, please gently rotate the lens ring until the video is clear. For
autofocus cam, please wave your hand in front of the cam, it will adjust the focus
automatically.
Why is there flickering or banding on the video feed when I use the webcam?
This might be due to lighting inconsistencies in your room. To resolve this, open the
video control panel of your video capture software and change the frequency response
rate to whether 50 Hz or 60 Hz, depending on your region.
The camera defaults to indoor mode. Please do not aim the camera at the light source
directly.

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How can I use my webcam in chatting software, like Skype or FaceTime?
For FaceTime on Mac
If your Mac has a built-in camera already, open the FaceTime, click Video on the top left
of your screen and choose the name of your webcam to use it.
For Skype on Mac
Before running Skype, please make sure that all other applications using the webcam
are closed. Failed to do so means that Skype may not recognize the webcam. It is highly
recommended to update your Skype to the latest version.
Once you have installed Skype and started it up, select Preferences from the Skype
menu in the top left corner of your screen.
In the Audio/Video tab, select the name of your webcam in the Camera drop down
menu.
For Skype on Windows 10
In the Skype for Business main window, click on the arrow next to the Options button,
and select Tools > Audio Devices.
Under Audio device, choose the device you want.
Click the green arrow new to Speaker to hear a sample tone, and drag the slider if you
need to adjust the volume.
To test your microphone volume, speak into it for a few seconds. The volume is optimal
when the progress bar reaches the middle of the test area. Drag the slider next to the
Microphone to adjust the microphone volume.
For Zoom
When you first join a meeting, Zoom will work to test your speakers automatically. If
you don’t hear a ringtone, use the drop-down menu or click No to switch speakers until
you hear the ringtone. Click Yes to continue to the microphone test.
Next, Zoom will ensure you can be heard by others by testing your connected
microphone. If you don’t hear an audio replay, use the drop-down menu or click No to
switch microphones until you hear the replay. Click Yes when you hear the replay.
Click Join with Computer Audio to finish testing and join the meeting.
Does my webcam support Linux system?
The Linux system is supported if your Linux has UVC drive-free protocols. Otherwise,
you have to install Linux UVC driver manually.

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What can I do if the image shows abnormal colour?
For Windows
Please download PotPlayer software on your computer and add this camera to it.
While using this camera to stream video on the PotPlayer, click the Setting button, then
adjust the Brightness or other image settings. Then you can use another software to
start video call.
What should I do if photographed pictures are subjected to colour cast?
Please ensure that the light environment is free of unique tone or intense light, such as
walls, floors and other large-area non-standard light environments of green, blue or
intense light. In such environments, photographed pictures are certainly subjected to
colour cast due to their impacts.
What’s wrong if the screen goes blank or black during local previewing of images?
The reasons of this issue may be as follows:
• If the camera you choose is provided with H.264 encoding, as PC systems are
generally not supportive of H.264 decoding, the screen would go blank or black when
previewing is conducted using the previewing software which is not supportive of
H.264 decoding; please download a video previewing application supportive of H.264
decoding.
• There is something wrong with the USB port; please change a USB port or another PC
and test it.
• The PC does not recognize the camera device.
• The operating system and computer configuration do not satisfy the requirements of
the camera.
• The video preview feature of the application is not turned on or the privacy feature
prohibits access to the camera.
How to adjust my image parameters, such as brightness or contrast?
For Skype
Click Settings, select Audio & Video, then click Webcam settings. You can adjust any
image parameter you want according to different usage environments.

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9Parameters
Model
SH001
SH003
Video
Resolution
1080p (1920×1080)
720p (1280×720)
VGA (640×360)
Video Image
Format
YUV / MJPG / H.264
Frame Rate
15-30fps
Exposure
Automatic white balance
Automatic colour correction
Lens
Lens Parameter
Focal length: 3.6mm, 2 MPx
Angle of View
90°
Audio
Audio
Built-in Microphone, clear audio
Driver
Driver type
USB Plug&Play
Software
Video
Conferencing
Software
Supports various chat tools and video
conferencing software (e.g. Netmeeting, MSN,
Yahoo, Skype, Facebook, Youtube, Facetime, QQ,
Wechat etc.)
System
System
Windows XP and newer, Linux, MacOS, Android TV
Others
USB Cable
Length
1.5 m
Weight
58 g
120 g
Accessories
Bracket
Packing Size
Item size: 120×50×40
mm (L×W×H)
Item size: 95×60×60 mm
(L×W×H)
Packing size:
110×170×30 mm
(L×W×H)
Packing size:
110×100×72 mm
(L×W×H)
Certification
CE, FCC, RoHS

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10 Warranty Conditions
A new product purchased in the Alza.cz sales network is guaranteed for 2 years. If you
need repair or other services during the warranty period, contact the product seller
directly, you must provide the original proof of purchase with the date of purchase.
The following are considered to be a conflict with the warranty conditions, for
which the claimed claim may not be recognized:
•Using the product for any purpose other than that for which the product is intended
or failing to follow the instructions for maintenance, operation and service of the
product.
•Damage to the product by a natural disaster, the intervention of an unauthorized
person or mechanically through the fault of the buyer (e.g. during transport, cleaning
by inappropriate means, etc.).
•Natural wear and aging of consumables or components during use (such as
batteries, etc.).
•Exposure to adverse external influences, such as sunlight and other radiation or
electromagnetic fields, fluid intrusion, object intrusion, mains overvoltage,
electrostatic discharge voltage (including lightning), faulty supply or input voltage and
inappropriate polarity of this voltage, chemical processes such as used power
supplies, etc.
•If anyone has made modifications, modifications, alterations to the design or
adaptation to change or extend the functions of the product compared to the
purchased design or use of non-original components.

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11 EU Declaration of Conformity
Identification data of the manufacturer's / importer's authorized representative:
Importer: Alza.cz a.s.
Registered office: Jankovcova 1522/53,
Holešovice, 170 00 Prague 7
IČO: 27082440
Subject of the declaration:
Title: USB Webcam
Model / Type: SH001 / SH003
The above product has been tested in accordance with the standard (s) used to
demonstrate compliance with the essential requirements laid down in the
Directive (s):
Directive No. (EU) 2014/30/EU
Directive No. 2011/65/EU as amended 2015/863/EU
Prague, 23.10.2020

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12 WEEE
This product must not be disposed of as normal household waste in accordance with
the EU Directive on Waste Electrical and Electronic Equipment (WEEE - 2012/19 / EU).
Instead it shall be returned to the place of purchase or handed over to a public
collection point for the recyclable waste. By ensuring this product is disposed of
correctly, you will help prevent potential negative consequences for the environment
and human health, which could otherwise be caused by inappropriate waste handling of
this product. Contact your local authority or the nearest collection point for further
details. Improper disposal of this type of waste may result in fines in accordance with
national regulations.