Amcrest IPM-743ES User manual

1
1.3MP POE Bullet (IPM-743ES)
2MP POE Bullet (IP2M-842E)
3MP POE Bullet (IP3M-954E)
4MP POE Bullet (IP4M-1025E)
User Manual
Version 1.0.2
Revised November 5th, 2015

2
Welcome........................................................................................................................................................................5
Important Security Warning ..........................................................................................................................................5
Important Safeguards and Warnings.............................................................................................................................6
1 Features and Specifications ........................................................................................................................................7
1.1 Overview..............................................................................................................................................................7
1.2 Features ...............................................................................................................................................................7
2 Device Overview .........................................................................................................................................................8
3 Connection & Installation ...........................................................................................................................................9
3.1 Connection Guide ................................................................................................................................................9
3.2 Installation Guide.................................................................................................................................................9
4 Camera Access Setup................................................................................................................................................11
4.1 Default Username and Password ......................................................................................................................11
4.2 How to Setup the Camera..................................................................................................................................12
4.2.1 Setting up Your Camera for the First Time .................................................................................................12
4.2.1 For Configuring Advanced Settings On Your Camera .................................................................................12
4.2.3 For Cloud Storage and Playback .................................................................................................................12
4.2.4 For Quick Web Access To Your Cameras ....................................................................................................12
4.3 Amcrest View App Setup ...................................................................................................................................13
4.4 Desktop Access Setup ........................................................................................................................................16
4.6 Amcrest Cloud Setup .........................................................................................................................................18
4.7 Web Access Setup (AmcrestView.com) .............................................................................................................19
4.8 Remote Web Access Setup ................................................................................................................................20
4.8.1 UPnP/DDNS Remote Web Access Setup.....................................................................................................20
4.8.2 Port Forwarding Remote Web Access Setup ..............................................................................................21
4.10 NVR Access ......................................................................................................................................................22
5 Operation and Interface ...........................................................................................................................................23
5.1 Live.....................................................................................................................................................................23

3
5.2 Setup..................................................................................................................................................................25
5.2.1 Camera........................................................................................................................................................26
5.2.1.1 Configuration .......................................................................................................................................26
5.2.1.2 Video....................................................................................................................................................29
5.2.2 Network ......................................................................................................................................................33
5.2.2.1 TCP/IP ..................................................................................................................................................33
5.2.2.2 Connection...........................................................................................................................................35
5.2.2.3 PPPoE ...................................................................................................................................................36
5.2.2.4 DDNS....................................................................................................................................................37
5.2.2.5 IP Filter.................................................................................................................................................38
5.2.2.6 SMTP (Email)........................................................................................................................................39
5.2.2.7 UPnP ....................................................................................................................................................40
5.2.2.8 SNMP ...................................................................................................................................................41
5.2.2.9 Bonjour ................................................................................................................................................41
5.2.2.10 Multicast ............................................................................................................................................42
5.2.2.11 WiFi (Not Available on Amcrest POE Bullet Cameras) .......................................................................42
5.2.2.12 802.1x ................................................................................................................................................43
5.2.2.13 QoS.....................................................................................................................................................43
5.2.3 Event ...........................................................................................................................................................44
5.2.3.1 Video Detection ...................................................................................................................................44
5.2.3.2 Abnormality .........................................................................................................................................46
5.2.4 Storage........................................................................................................................................................49
5.2.4.1 Schedule ..............................................................................................................................................49
5.2.4.2 Destination ..........................................................................................................................................52
5.2.4.3 Record Control .....................................................................................................................................53
5.2.5 System ........................................................................................................................................................55
5.2.5.1 General ................................................................................................................................................55

4
5.2.5.2 Manage Users ......................................................................................................................................57
5.2.5.2 Restore Factory Settings ......................................................................................................................58
5.2.5.4 Import/Export ......................................................................................................................................58
5.2.5.5 Auto Maintain ......................................................................................................................................59
5.2.5.6 Upgrade ...............................................................................................................................................59
5.2.6 Information.................................................................................................................................................60
5.2.6.1 Version.................................................................................................................................................60
5.2.6.2 Log .......................................................................................................................................................60
5.2.6.3 Online Users.........................................................................................................................................61
5.3 Alarm .................................................................................................................................................................61
5.4 Logout ................................................................................................................................................................61
6. FAQs/Troubleshooting.............................................................................................................................................62
Glossary of Terms ........................................................................................................................................................67
Appendix A: Toxic or Hazardous Materials or Elements..............................................................................................69

5
Welcome
Thank you for purchasing our Amcrest POE Bullet Cameras!
This user manual is designed to be a reference tool for the installation and operation of your camera.
Here you can find information about the camera’s features and functions, as well as information to aid in
troubleshooting.
Many of the setup and installation sections below have corresponding videos on YouTube
To access the setup videos, please go to http://amcrest.com/videos
For access to the quick start guide and other support information, go to http://amcrest.com/support
To contact Amcrest support, please do one of the following:
Visit http://amcrest.com/contacts and use the email form
Call Amcrest Support using one of the following numbers
Toll Free: [phone]
International Callers (Outside of US): [phone]
USA: [phone]
Canada: 437-888-0177
UK: 203-769-2757
Email Amcrest Customer Support supp[email protected]
Important Security Warning
In order to keep your Amcrest camera secure and prevent unauthorized access, please make sure to follow the
steps below:
Always make sure that your camera has the latest firmware as listed on
www.amcrest.com/firmware
Never use the default password for your camera. Always ensure that your
password is at least 8-10 characters long and contains a combination of lowercase
characters, uppercase characters as well as numbers.

6
Important Safeguards and Warnings
1．Electrical Safety
All installation and operation should conform to your local electrical safety codes.
The product must be grounded to reduce the risk of electric shock.
We assume no liability or responsibility for any fires or electrical shock caused by improper handling or installation.
2．Transportation Security
Heavy stress, violent vibrations, and excess moisture should not occur during transportation, storage, and
installation of the device.
3．Installation
Handle the device with care. Keep the device right side up.
Do not apply power to the camera before completing installation.
Do not place objects on top of the camera.
4．Repair Professionals
All the examination and repair work should be done by qualified service engineers.
We are not liable for any problems caused by unauthorized modifications or user-attempted repair.
5．Environment
The camera should be kept in a cool, dry place away from direct sunlight, flammable materials, explosive
substances, etc.
This product should be transported, stored, and used only in the specified environments as stated above.
Do not aim the camera at a strong light source, as it may cause overexposure of the picture, and may affect the
longevity of the camera’s sensors.
Ensure that the camera is in a well ventilated area to prevent overheating.
6. Operation and Maintenance
Do not touch the camera sensor or lens directly.
To clean dust or dirt off of the lens, use an air blower or a microfiber cloth.
7. Accessories
Be sure to use only the accessories recommended by manufacturer.
Before installation, please open the package and check to ensure that all of the components are present.
Contact the retailer that you purchased from, or Amcrest directly if anything is broken or missing in the package.

7
1 Features and Specifications
1.1 Overview
Amcrest POE Bullet Cameras are an excellent digital surveillance product that can be useful to a wide variety of
users. The camera connects to any router, and uses an internet connection to allow the user to access all of its
functionality from many internet connected devices. It’s easy to use and can be set up in a relatively small amount
of time. It has various functions such as recording, playback, and monitoring functionality.
These POE cameras adopt a high-quality design in order to achieve high levels of reliability and security. It can be
configured to work locally, as well as on a network.
1.2 Features
Amcrest POE Bullet Cameras has the following features:
Network Access
Our POE cameras connect to a wide variety of routers in order to connect to the internet. Once setup, the
camera can be accessed remotely from a wide variety of internet connected devices, including PCs,
iPhones, iPads, Android tablets, and Android phones.
Cloud Storage Functionality
Our POE cameras are able to record video streams to the Amcrest Cloud service in order to enable long-
term storage for recordings. Amcrest Cloud also allows the user to easily find and download recorded
video for playback from any internet connected PC or Mac computer.
Advanced Playback Function
This device supports real-time recording and can support search, fast forwarded playback, recorded
searches, and downloading of videos and screenshots. Amcrest POE Bullet Cameras can also playback in
slow motion, backwards, and frame by frame as needed. When recording, Amcrest POE Bullet Cameras
shows a date/time overlay to ensure accurate viewing of events when they occurred. Lastly, Amcrest POE
Bullet Cameras can support video enlargement of certain zones within a stream.
Advanced Network Protocol Support
Amcrest POE Bullet Cameras are UPnP compatible, and also includes functionality for use with PPPoE,
DDNS, and other protocols in order to allow remote and local connection with a large variety of network
hardware.
Note: There may be slight differences in functionality due to the existence of different product series.

8
2 Device Overview
Please refer to the following chart for information about the camera and its ports.
No.
Port Name
Function
Connection
Note
1
POE LAN
Network port
Ethernet port
Used to connect the camera using a standard Ethernet cable. The
cable must be hooked up to a POE port to power the camera.
3
Reset
WPS/Reset port
Power
Touching the ends of the wire together for more than 5 seconds
resets the device to factory default settings.
The images below show the dimensions for the camera. The measurements are in millimeters (mm):

9
3 Connection & Installation
This section provides information about the connection and installation of Amcrest POE Bullet Cameras.
3.1 Connection Guide
The camera initially should be connected via the following method:
In addition to connecting the camera to a computer, the camera can also be connected to a power source, by
connecting the included power cable to both a power outlet, and the camera.
Note: If the camera is using a PoE (Power over Ethernet) connection, DO NOT connect the camera to a power
source, otherwise this can result in a major malfunction.
3.2 Installation Guide
Follow the steps and use the diagram in this section to install the POE cameras.
Note:Prior to installation ensure that the installation environment can support at least 3 times the weight of the
camera.

10
1. Stick the installation sticker on the designated surface where the device will be installed (wall or ceiling).
2. Drill 3 holes through the holes on the installation sticker.
3. Open the accessories bag and take out the expansion bolt, and insert it into the holes.
4. Open accessories bag and take out the screws. Tighten the 3 screws to fix the device on the installation
surface (wall or ceiling).
5. Loosen the sunshade screw to move it around to the desired position, then tighten the screw to lock it into
place.
6. Plug in the camera to power it, using either an Ethernet or power cable.
7. Using a Philip’s head screwdriver, (not included) loosen the adjusting screw near the base of the camera. This
allows the camera to be rotated, as well as pivoted within the ball joint.
8. Adjust the device to the desired position.
9. Using a Philip’s head screwdriver, (not included) tighten the adjusting screw near the base of the camera to
lock the camera in position.
Note: The process for mounting the eyeball camera is similar, but some of the steps may vary