Amcrest IP2M-856EW User manual

Amcrest IP2M-856EW/ IP2M-856EB
ProHD 2MP Motorized Lens Camera
User Manual
Version 1.0.4
Revised October 16th, 2018

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Contents
Welcome ...........................................................................................................................................................................3
Important Security Warning..............................................................................................................................................3
Important Safeguards and Warnings.................................................................................................................................4
1 Features and Specifications............................................................................................................................................5
1.1 Overview...................................................................................................................................................................5
1.2 Features ....................................................................................................................................................................5
2 Device Overview.............................................................................................................................................................6
3 Connection & Installation...............................................................................................................................................7
3.1 Connection Guide .....................................................................................................................................................7
3.2 Installation Guide......................................................................................................................................................7
3.3 MicroSD Card Installation Guide...............................................................................................................................8
4 Camera Access Setup......................................................................................................................................................9
4.1 Default Username and Password .............................................................................................................................9
4.2 How to Setup the Camera.......................................................................................................................................10
4.4 Desktop Access Setup .............................................................................................................................................18
4.5 Amcrest Cloud Desktop Setup ................................................................................................................................19
4.6 Web Access Setup (AmcrestView.com) ..................................................................................................................20
4.7 Remote Web Access Setup .....................................................................................................................................20
5 Operation and Interface ...............................................................................................................................................24
5.2 Playback..................................................................................................................................................................26
5.4 Setup.......................................................................................................................................................................28
5.5 Alarm ......................................................................................................................................................................76
6. FAQs/Troubleshooting ................................................................................................................................................77
Glossary of Terms............................................................................................................................................................80
FCC Statement.................................................................................................................................................................82
IC Warning Statement .....................................................................................................................................................83
Appendix A: Toxic or Hazardous Materials or Elements .................................................................................................83

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Welcome
Thank you for purchasing an Amcrest camera!
Here you can find information about your camera’s features and functions, as well as
information to aid in troubleshooting.
Many of the setup and installation sections below have corresponding videos on YouTube
To access the setup videos, please go to http://amcrest.com/videos
For access to the quick start guide and other support information, go to
http://amcrest.com/support
To contact Amcrest support, please do one of the following:
•Visit http://amcrest.com/contacts and use the email form
•Call Amcrest Support using one of the following numbers Toll Free: [phone]
International Callers (Outside of US): [phone]
USA: [phone]
Canada: 437-888-
0177 UK: 203-
769-2757
•Email Amcrest Customer Support supp[email protected]
Important Security Warning
To keep your Amcrest camera secure and prevent unauthorized access, please make sure to
follow the steps below:
•Always make sure that your camera has the latest firmware
as listed on www.amcrest.com/firmware
•Never use the default password for your camera. Always
ensure that your password is at least 810 characters long and
contains a combination of
lowercase characters, uppercase characters as well as numbers.

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Important Safeguards and Warnings
1．Electrical Safety
All installation and operation should conform to your local electrical safety codes.
The product must be grounded to reduce the risk of electric shock.
We assume no liability or responsibility for any fires or electrical shock caused by improper
handling or installation.
2．Transportation Security
Heavy stress, violent vibrations, and excess moisture should not occur during transportation,
storage, and installation of the device.
3．Installation
Handle the device with care. Keep the device right side
up.
Do not apply power to the camera before completing
installation.
Do not place objects on top of the camera.
4．Repair Professionals
All the examination and repair work should be done by qualified service engineers.
We are not liable for any problems caused by unauthorized modifications or user-attempted
repair.
5．Environment
The camera should be kept in a cool, dry place away from direct sunlight, flammable
materials, explosive substances, etc.
This product should be transported, stored, and used only in the specified environments as
stated above. Do not aim the camera at a strong light source, as it may cause overexposure of
the picture, and may affect the longevity of the camera’s sensors.
Ensure that the camera is in a well-ventilated area to prevent overheating.
6. Operation and Maintenance
Do not touch the camera sensor or lens directly.
To clean dust or dirt from the lens, use an air blower or a microfiber cloth.
7. Accessories
Be sure to use only the accessories recommended by manufacturer.

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Before installation, please open the package and check to ensure that all the components are
present. Contact the retailer that you purchased from, or Amcrest directly if anything is
broken or missing in the package.
1 Features and Specifications
1.1 Overview
The Amcrest IP2M-856E camera is an excellent digital surveillance product that can be useful
to a wide variety of users. The camera connects to any router and uses an internet connection
to allow the user to access all of its functionality from many internet connected devices. It’s
easy to use and can be set up in a relatively small amount of time. It has various functions
such as recording, playback, and monitoring functionality and it synchronizes audio and video
by default.
This IP2M-856E camera adopts a high-quality design to achieve high levels of reliability and
security. It can be configured to work locally, as well as on a network. The IP2M-856E camera
works using a POE connection and interfaces with most networks through the Ethernet port of
your router.
1.2 Features
The Amcrest IP2M-856E camera has the following features:
•Network Access
The IP2M-856E camera connects to a wide variety of routers to connect to the
internet. Once setup, the camera can be accessed remotely from a wide variety of
internet connected devices, including PCs, iPhones, iPads, Android tablets, and
Android phones.
•Cloud Storage Functionality
The IP2M-856E camera can record video and audio streams to the Amcrest Cloud
service to enable long-term storage for recordings. Amcrest Cloud also allows the
user to easily find and download recorded video for playback from any internet
connected PC or Mac computer.
•Advanced Network Protocol Support
The IP2M-856E camera is UPnP compatible, and includes functionality for use with
PPPoE, DDNS, and other protocols to allow remote and local connection with a large
variety of network hardware.

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Note: There may be slight differences in functionality due to the existence of different product
series.
IMPORTANT: Due to specific hardware limitations within your camera it is important to note
that these devices will not be able to automatically pan/tilt or pivot in either the app or via the
web UI on a computer. For this reason, it is imperative to make sure to mount the cameras
properly and position them as efficiently as you can to the areas you wish to monitor. All
positioning actions to the camera will have to be performed manually.
2 Device Overview
The image below shows the structure of the camera:
The images below show the dimensions for the camera. The measurements are in
millimeters (mm):
To access the reset button and to adjust the camera angle, use a Torx/Hex wrench to
open the camera assembly by removing the 3 screws.

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For reference, a Torx/Hex screwdriver tip looks like this:
3 Connection & Installation
This section provides information about the connection and installation of the Amcrest
IP4M-1028E camera.
3.1 Connection Guide
The camera initially should be connected via the following method:
Once connected to a PC or mobile device you will be able to configure the device to your
network. For more information.
3.2 Installation Guide
To install the camera on a ceiling or wall, please reference the below diagram as well as
the steps:
Note: Prior to installation, please ensure that the installation environment can support at
least 3x the weight of the camera + bracket.

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Note: Due to specific hardware limitations within your camera it is important to note
that these devices will not be able to automatically pan/tilt or pivot in either the app
or via the web UI on a computer. For this reason, it is imperative to make sure to
mount the cameras properly and position them as efficiently as you can to the areas
you wish to monitor. All positioning actions to the camera will have to be performed
manually.
To install the camera onto a wall, follow the steps below:
1. Use a Torx/Hex wrench (included) to open the dome enclosure by unfastening
the three inner hex screws on enclosure.
2. Place the installation sticker on the wall or ceiling surface that you wish to
mount your camera.
3. Using the X’s on the installation sticker, drill 3 holes to allow for the insertion of
the included expansion bolts.
4. If the camera’s cable will be exiting through the wall or ceiling surface, please be
sure to drill an exit hole and pull the cable through.
5. If the camera’s cable will be exiting through the side of the camera, route the
cable through the U-shaped channel on the side of the enclosure.
6. Align the camera with the installation sticker, then line up the 3 screw holes in
the camera pedestal to the three plastic expansion bolts on the installation
surface. Put the three included screws through the camera then insert them
into the expansion bolts firmly.
7. Adjust the camera in the position that you want it to be in, then reattach the
dome body to the base of the camera. Note: Range of lens: vertical (0°～+65°),
horizontal (0°～+355°). When adjusting the camera into position, please ensure
that the camera’s enclosure does not block the image or cause reflection of
IR light.
3.3 MicroSD Card Installation Guide
To Install a microSD card into your camera, please refer to the step by step guide below:
Note: You will need to access the camera’s motherboard to insert the microSD card.

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1. Remove the lens cover for the camera with the supplied wrench tool to access the
motherboard.
2. Locate the provided microSD card slot on the motherboard and slide the clasp back
to open.
3. Place the microSD card, into the provided microSD card slot gold pins down and
close the clasp.
4. Slide the clasp forward to secure the microSD card to the pins and secure the clasp.
4 Camera Access Setup
This section of the guide will provide the user with information on how to setup access to the
camera through any of the following methods.
4.1 Default Username and Password
To login to the system for the first time, use one of the following default username/password
combinations. Once you’ve successfully logged in, it is highly recommended to change the
password for security reasons.

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Username: admin
Password: admin
Note: Logging in for the first time will prompt the user to change the password to the admin
account.
4.2 How to Setup the Camera
To make your experience with the Amcrest IP2M-856E camera easy and simple, we've
provided multiple ways to set up, view, and operate your camera depending on your needs.
Please follow the instructions on this page to set up your camera in the way that works best
for you.
4.2.1 Setting up Your Camera for the First Time
If you are setting up your camera for the first time, or you are setting up your camera for
mobile viewing, please follow the instructions as outlined on section 4.3. Using the Amcrest
Cloud app or Amcrest View app on your smartphone or tablet, you can view your camera live
from anywhere, and access features such as taking snapshots, creating recordings, and more.
4.2.1 For Configuring Advanced Settings on Your Camera
If you would like to configure your camera to enable advanced features such as motion
direction, e-mail alerts, FTP, image adjustments, scheduling and more, please follow the
instructions as outlined on section 4.4 (Desktop Access).
4.2.3 For Cloud Storage and Playback
Amcrest Cloud is our optional cloud storage and playback service which allows you to access
recorded footage from any device. We offer 4 hours of free storage for your first camera.
Please follow the instructions as outlined on section 4.5 (Cloud Access) to sign up for our
Amcrest Cloud service and get 4 hours of free storage.
4.2.4 For Quick Web Access to Your Cameras
AmcrestView.com is a web portal that allows you to view your cameras and recordings quickly
and easily from anywhere in the world using a web browser. Use AmcrestView.com if you
need to simply check-in at a moment's notice. If you would like to use AmcrestView.com,
please follow the instructions outlined on section 4.6 (Web Access).